Virginia Chapter. Case Management Conference. 6th Annual. Facilitating Care Transitions. Hospital Case Management Education.

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1 6th Annual Virginia Chapter Case Management Conference October 20, 2012 Crowne Plaza Richmond Downtown Facilitating Care Transitions Hospital Case Management Education

Keynote Address: The Accountable Case Manager Executing the Case Management Process for Results Jackie Birmingham, RN, BSN, MS VP Emeritus, Clinical Leadership Professional Services Curaspan Health

2 Keynote Address: The Accountable Case Manager Executing the Case Management Process for Results Jackie Birmingham, RN, BSN, MS VP Emeritus, Clinical Leadership Professional Services Curaspan Health Group Case managers have the knowledge, skills, experience, authority and influence to fulfill an evermore critical role in health care delivery. Accountability that spans levels of care must include the process of case management. Case managers are accountable for how the patient moves through the continuum. This session will outline how case managers can demonstrate accountability. 1. Define accountability from a case management perspective 2. List regulations that drive case management practice with a focus on accountability across the continuum 3. Identify strategies case managers can use to increase their value in the organization s accountability Session 2: State of Health Care in Virginia 2012 Update Paul A. Speidell Vice President Virginia Hospital & Healthcare Association Regulatory and legislative changes impact the dynamics of health care, and case management plays a vital role in an organization s adaptation and response to these changes. This session will present current and recent health policy reforms, challenges, and changes, including discussion regarding the impact to hospitals and case management. 1. Identify three components of current health care and regulatory issues that will affect hospitals in the coming year 2. Describe the impact of policy changes on hospital case management and the state of health care nationally and in Virginia 3. Describe the role of VHHA in the changing health care environment and identify methods to maintain awareness and education of new regulatory updates Session 3: Public Policy Update Linda Sallee, RN, MS, CMAC, ACM, IQCI Director Huron Consulting Group

The ACMA Public Policy Committee works on your behalf to maintain awareness of the changes to regulations that impact case management and to respond when indicated.

3 The ACMA Public Policy Committee works on your behalf to maintain awareness of the changes to regulations that impact case management and to respond when indicated. This session will provide information on the work and accomplishments of this committee. Attendees will learn what can be done to provide feedback and respond to calls for input to ACMA s responses to the issues. 1. Describe the functions of the Public Policy Committee 2. List three goals for the committee 3. Describe two ways to provide feedback related to policy issues Session 4: Ethics Special Considerations in Pediatric Patients Joan M. Fisher, MD, PhD Director of Pediatric Palliative Care Pediatrics Carilion Clinic Children s Hospital This session will describe key elements of palliative care in the pediatric population. The speaker will present cases that illustrate ethical dilemmas that are faced in this patient population. The session will further illustrate how the ethical principles are applied to these cases and present the outcomes. 1. Describe ethical issues that are unique to the pediatric population 2. Detail the ethical prinicples that elucidate the understanding of pediatric ethical issues 3. Discuss how ethical dilemmas challenge us as health care providers Session 5: Challenging Complex Cases Panel Presentation Steve Lanman, LCSW, ACM Coordinator Care Management Bon Secours St. Mary's Hospital Teresa Mitchell, MSW Clinical Social Worker Care Management Carilion Clinic Representatives from hospitals across the state will share their experiences with challenging, complex cases regarding ethical and discharge planning issues. Elements and factors impacting care planning and delivery such as cultural, financial, and complex care needs will be described. Structures, resources and processes from the various hospitals will be included as well as an opportunity for discussion with questions from conference participants. 1. Describe experiences and challenges with complex cases, including identification of care resources, and resolution alternatives 2. Identify selected structures and processes for potential application in care 3. Discuss alternatives to address cultural, financial, and complex care elements

WE MAKE REGISTERING EASY! Simply decide which method is best for you. For a hard copy registration form, complete online registration and print to mail.

4 WE MAKE REGISTERING EASY! Simply decide which method is best for you. For a hard copy registration form, complete online registration and print to mail. There will be no refunds for cancellations; however, fees may be transferred to another participant for the same event. Online: Mail: West 36th Street Little Rock, AR Fax: IMPORTANT DATES Hotel Discount Deadline September 20 Early Registration Deadline September 28 Late Registration Begins September 29 Conference Date October 20 Registration Pricing Early Registration ACMA must receive payment and registration by September 28, ACMA Member:...$65 Non-Member:...$90 STUDENT (ID Required):...$45 Membership Package*:...$225 *Includes 1-year ACMA & Chapter Membership. Membership Application required. Late Registration Received on or after September 29, ACMA Member:...$105 Non-Member:...$130 STUDENT (ID Required):...$45 Membership Package*: $265 *Includes 1-year ACMA & Chapter Membership. Membership Application required. Continuing Education Participants may earn up to the following continuing education (CE) hours: 7.5 Nursing Contact Hours (based on 50-minute hour) 6.25 Nursing Contact Hours (based on 60-minute hour) 6.25 Social Work Contact Hours, including 1.0 Ethics hour(s) ACM

Conference Schedule OCTOBER 20, 2012 Saturday, October 20 7:30 am 8:15 am 8:15 am 8:30 am 8:30 am 9:30 am Registration Networking Breakfast with Sponsors & Exhibitors Welcome Announcements Keynote

5 Conference Schedule OCTOBER 20, 2012 Saturday, October 20 7:30 am 8:15 am 8:15 am 8:30 am 8:30 am 9:30 am Registration Networking Breakfast with Sponsors & Exhibitors Welcome Announcements Keynote Address: The Accountable Case Manager Executing the Case Management Process for Results 9:30 am 10:00 am Networking Break with Sponsors & Exhibitors 10:00 am 11:00 am Session 2: State of Health Care in Virginia 2012 Update 11:00 am 11:05 am Transition Break 11:05 am 12:05 pm Session 3: Public Policy Update 12:05 pm 1:00 pm 1:00 pm 1:30 pm 1:30 pm 2:30 pm 2:30 pm 2:45 pm Networking Lunch with Sponsors & Exhibitors Chapter Business Meeting Session 4: Ethics Special Considerations in Pediatric Patients Transition Break 2:45 pm 4:00 pm Session 5: Challenging Complex Cases Panel Presentation 4:00 pm Closing Chapter Board of Directors & Planning Committee President & Education Committee Kathy Murphy-Stephenson, LCSW, C-ASWCM Manager of Social Work Services Care Management Carilion Roanoke Memorial Hospital Roanoke, VA President-elect Pamela Andrews, RN, MSW, CCM Director, Case Management Inova Fairfax Oaks Hospital Fairfax, VA Secretary Katheryn Thompson, RN, BS, ACM Director, Case Management and Social Work Lynchburg General Hospital Lynchburg, VA Treasurer & Education Committee Steven Lanman, LCSW, ACM Coordinator, Care Management Bon Secours St. Mary s Hospital Member-at-Large Patricia Davis, RN, BSN, ACM Manager, Case Management Inova Fairfax Hospital Falls Church, VA Member-at-Large Marga Queen, BSW, CCM, ACM Coordinator, Care Management Bon Secours Memorial Regional Medical Center Mechanicsville, VA Member-at-Large & Education Committee Chair Nancy Loeffler, RN, BSN, ACM, CCM Director, Case Management Inova Fairfax Hospital Falls Church, VA Education Committee Members: Sonja Sam Kees, RN, MS, ACM Clinical Nurse Specialist Nursing Administration Bon Secours St. Mary s Hospital Brenda Colley, RN, MSN, ACM BSR Clinical Project Director, ConnectCare Bon Secours Richmond Health System Tracey Ward, LCSW Clinical Social Worker, Social Work Carilion Clinic Roanoke Memorial Roanoke, VA Julia Widman, RN, CPUR Director, Case Management Reston Hospital Center Reston, VA

6 6th Annual Virginia Chapter Case Management Conference October 20, 2012 Crowne Plaza Richmond Downtown conference location Crowne Plaza Richmond Downtown 555 East Canal Street Phone: Parking Information Self Parking (Day Rate): $5 hotel Accommodations The Crowne Plaza Richmond Downtown Hotel is offering a limited number of guest rooms to conference attendees at a rate of $129/night. To receive this rate, you must make your reservation by September 20, To place a reservation, call the hotel directly at and reference the American Case Management Conference Group Rate West 36th Street Little Rock, AR FIRST-CLASS U.S. POSTAGE PAID LITTLE ROCK, AR PERMIT #1105

11th Annual Maryland Chapter. Case Management Conference. Saturday, September 14, 2013 Baltimore Convention Center Baltimore, MD

11th Annual Maryland Chapter. Case Management Conference. Saturday, September 14, 2013 Baltimore Convention Center Baltimore, MD 11th Annual Maryland Chapter Case Management Conference Saturday, September 14, 2013 Baltimore Convention Center Baltimore, MD www.acmaweb.org/md Conference Schedule September 14, 2013 7:00 am 8:00 am