Continuing Your Journey

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1 Continuing Your Journey 2017 Education Conference Friday, April 21, 2017 Desert Willow Conference Center 4340 E. Cotton Center Blvd. Phoenix, Arizona 85040

2 CONFERENCE AGENDA Friday, April 21, :30 A Registration and Buffet Breakfast 8:30 A Welcome & Opening Remarks Sharlee LeBleu, CPCS AAMSS President-Elect 8:45 A Legal Considerations in Hospital Credentialing Robert C. Siebel, JD 9:45 A Break 10:00 A True Confessions: I was a Disruptive Physician Steve Lazoritz, MD 11:30 A Lunch The Medical Staff Professionals Guide to Dealing with Doctors Like Me! 12:30 P AAMSS Business Meeting Sharlee LeBleu, CPCS 1:00 P Past, Present & Future of Juli Maxworthy, DNP, MSN/MBS, RN, Professional Practice Evaluation CNL CPHQ, CPPSD, CHSE, FSSE 2:15 P Break 2:30 P Change Happens: Leading Yourself & Others Mack & Ria Story Through Change 4:00 P Closing Remarks, Evaluations & Prize Drawings Sharlee LeBleu, CPCS Approved for 6.5 NAMSS CE Credits

3 Legal Considerations in Hospital Credentialing Discussion with a community hospital General Counsel of the legal considerations involved with credentialing providers for hospital privileges. At the conclusion of this session, the attendee will: 1) Understand the role of hospital counsel in connection with credentialing; 2) Understand legal/risk implications of hospital credentialing; 3) Understand where credentialing fits into hospital organization and Conditions of Participation; 4) Understand the importance of clear and unambiguous by-laws describing credentialing standards; and 5) Exposure to strategies to handle challenging credentialing issues Course Descriptions Past, Present & Future of Professional Practice Evaluation This session will briefly review the history of professional practice evaluation and then move into a facilitated conversation about current best practices. The presentation will finish with future options for medical staff professionals to meet and exceed regulatory compliance. At the conclusion of this session the attendee will have a basic understanding of the purpose and processes associated with ongoing and focused professional practice evaluation: 1) Describe the differences between OPPE and FPPE; 2) Understand at least two of the best practices being utilized for professional practice evaluation; and 3) Describe future options for professional practice evaluation. True Confessions: I was a Disruptive Physician. The MSP s Guide to Dealing with Doctors Like Me! This will be an interactive session that will identify the root causes of disruptive physician behavior and to provide effective strategies for dealing with these behaviors. At the conclusion of this session the attendee will: 1) Have a greater understanding of the causes of disruptive physician behavior; 2) Have tools for dealing with disruptive physician behavior; 3) Understand how to communicate with disruptive physicians; and 4) Say that this is the best session that they have ever attended! Change Happens: Leading Yourself & Others Through Change This will present two different perspectives (personal and professional) on 15 principles of dealing with change. Included are key lessons on overcoming resistance to change, leading change, communicating and overcoming fear of change, and more. Learning how to respond effectively to upcoming changes will allow you to turn challenges into opportunities. Who Should Attend? Medical Staff Professionals Credentials Cmte Members MEC Members Medical Staff Leaders CEOs, Managed Care Enrollment Professionals Physician Credentialing/Enrollment Professionals

government regulation, managing outside counsel, higher education, privacy, technology transactions, business leadership, and alternative dispute resolution.

He graduated from Mercyhurst University in Erie, PA with a BA in Law Enforcement, and his Juris Doctor degree from the University of Akron School of Law, Akron, OH. Mr.

4 Robert Seibel, JD Mr. Seibel is an accomplished attorney-leader with over 35 years of experience providing high level of legal services to healthcare clients, including first chair jury trials, appellate litigation, government regulation, managing outside counsel, higher education, privacy, technology transactions, business leadership, and alternative dispute resolution. Successfully responsible for leading change, building coalitions, and assembling and motivating high-performing teams. He graduated from Mercyhurst University in Erie, PA with a BA in Law Enforcement, and his Juris Doctor degree from the University of Akron School of Law, Akron, OH. Mr. Seibel is currently the General Counsel at Yuma Regional Medical Center and is a licensed attorney in Arizona (in-house), Missouri, Illinois, Georgia, and Ohio (inactive); and a Certified Civil Mediator. Speaker Bio s Juli Maxworthy, DPN Juli Maxworthy DNP, MSN/ MBA, RN, CNL, CPHQ, CPPS, CHSE, FSHH is an Assistant Professor at the University of San Francisco and the Chair of the Healthcare Innovation and Leadership Department along with being the Director of the BSN to DNP Program. Her last clinical position was that of Vice President of Quality and Risk. She has had oversight of medical staff services in several of her clinical roles. She is the CEO of her own healthcare consulting company WithMax Inc. She has published three books on the topic of OPPE/FPPE. She is interested in the opportunities of professional practice evaluation utilizing healthcare simulation as a means to demonstrate provider competencies for low volume procedures. Stephen Lazoritz, MD Stephen Lazoritz, M.D. is the Medical Director for WellCare of Nebraska. He graduated from the State University of N e w Y o r k a t B u f f a l o (SUNYAB) with a BA in Sociology and from medical school also from SUNYAB, and completed his residency in Pediatrics at the Portsmouth, Virginia Naval Regional Medical Center, and served in the United States Navy for 7 years and the United States Army for 4 years. Previously he served as medical director of child advocacy centers in Buffalo, N.Y. and Milwaukee, Wisconsin, and later was the Vice President of Medical Affairs at the Children s Hospital in Omaha, NE. Subsequently he was a consultant dealing with disruptive physician behavior, and has served as the Chief Medical Officer at the Omaha Military Entrance Processing Station. He is Board Certified in Pediatrics and is a certified Physician Executive (CPE). Dr. Lazoritz is the co-author of Out of the Darkness: The Story of Mary Ellen Wilson and Case Number One: the Mary Ellen Wilson Files, two books on the origins of the child protection movement in America, and The Shaken Infant Syndrome: A multidisciplinary Approach, as well as more than 30 journal articles. Dr. Maxworthy has spoken locally, regionally and internationally. She has published several other textbooks, chapters and articles on varying health related topics. KEYNOT SPEAKERS: Mack & Ria Story Mack and Ria are catalysts for growth and change in any industry and bring a unique mix of experience based on their previous careers in Lean Manufacturing and Health Care Administration and their experience working with a broad base of clients from a variety of industries including: banking, restaurant industry, higher education, health care, construction, manufacturing and more. They both have a unique ability to breakdown their message into easily understandable principles that can be applied immediately by anyone at any level. They give meaning to the principles they teach by infusing their message with countless personal stories filled with humor, their struggles, and their successes.

5 Hotel Information Homewood Suites by Hilton-Phoenix Airport South 4750 East Cotton Center Blvd., Phoenix, Arizona, P: *Ask for the Desert Willow Conference Center preferred rate *Within Walking Distance to/from the conference. homewood-suites-by-hilton-phoenix-airport-south-phxashw/ index.html Green Tree Inn & Suites (0.72 mi - within walking distance) 4234 South 48th Street, Phoenix, Arizona Reservations: (602) Phoenix Marriott Tempe at The Buttes (1.0 mi.) 2000 W Westcourt Way, Tempe, Arizona Reservations: (602) Red Roof Inn PLUS Tempe Phoenix Airport (1.19 mi.) 2135 W 15th St, Tempe, AZ Reservations: (844) Holiday Inn Hotel & Suites Phoenix Airport (1.23 mi.) 3220 S. 48th St, Phoenix, AZ Reservations: (800) Comfort Suites Phoenix Airport (1.25 mi.) 1625 S 52nd St, Tempe, AZ Reservations: (844) Extended Stay America-Phoenix Airport, Tempe (1.2 mi) 2165 W. 15th, Tempe, AZ Reservations: TEM@extendedstay.com Extended Stay America Phoenix Airport (1.3 mi) 3421 E. Elwood St., Phoenix, AZ Reservations: (602) phx@extendedstay.com Hilton Garden Inn Phoenix Airport 3422 E Elwood At University, Phoenix, AZ US Reservations: Things To Do! Are you coming to Phoenix for the weekend? Here is a list of places to check out: Attractions-g31310-Activities- Phoenix_Arizona.html Conference materials will be available one week before the conference. Instructions for accessing handouts will be ed to conference registrants. If you prefer to bring handouts to the conference, you may print or download them to your computer or other device. Handouts for the conference will be available onsite.

6 Registration Form Registration Deadline: March 31, 2017 Attend Live Conference Member $100 Non-Member $125 Attend via Go-To-Meeting Member $100 Non-Member $125 AAMSS Membership & Live Conference Registration $150 AAMSS Membership & GoToMeeting Conference Registration $150 NAME: CPMSM CPCS TITLE: FACILITY: ADDRESS: CITY/STATE/ZIP: PHONE: This information is required so AAMSS may contact you if there are any questions regarding your registration, and to forward conference handouts one week prior to the conference. 1. your registration to Toni DeZorzi at or by FAX: by March 31st (so we have a headcount for conference materials and meals) 2. MAIL registration forms AND check to AAMSS, POB 5157 Phoenix, AZ by April 14, Make check payable to: AAMSS (Tax ID# ) Cancellation Policy: A $54 cancellation fee applies to all cancellations received after March 31, 2017 to cover pre-paid guarantee fees. You may send an alternate in your place. Need More Information? ArizonaAssociationMedicalStaffServices.aspx Membership Questions? Contact: Michelle Willer, BS, CPCS AAMSS Membership Chair P: E: mwiller@sdil.net Conference or Registration Questions? Contact: Education Committee Co-chairs Diana Adams, CPCS, CPMSM OR Toni DeZorzi, BA P: E: dadams@adalantehealthcare.com P: E: tdezorzi@clinpath.com

Friday, April 27, 2018

Friday, April 27, 2018 7:30-8:00 a.m. Registration and Continental Breakfast 8:00-8:15 a.m. Opening Remarks 8:15-9:15 a.m. A Victim-Centered Response to Human Trafficking Margaret Hambleton, MBA, CHC,