Resources. dōterra Australia Member Services o General help line is (02) o Member Services

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1 Resurces Business Training Resurces dōterra Australia Member Services General help line is (02) Member Services Australian Plicy Manual Prcessing persnal rders Prcessing enrlments Handling shipping issues Returns, exchanges and refunds Prmtinal enquires and exceptins Marriage r Legal Name Change Updating /Shipping/Billing Address r Phne Number Accunt Manager (Silver and abve) have a separate phne number (which will be advised when Silver is reached) Accunt Infrmatin Change Frm Use this frm t update yur , shipping/billing address r phne number infrmatin Legally change yur name (excluding divrce) Add a c-applicant r switch primary and c-applicant names Change an accunt frm persnal t business entity Other dōterra s Placements placements@dterra.cm Changing an Accunt frm Persnal t Business Entity Accunt Transfers Request t change enrller/spnsr Exceptin requests (frms fund n dōterra Tls) An exceptin request is any placement request utside f the nrmal 14-day spnsr mve r ne-time enrller change Inactivity and terminatin queries Data Entry dataentry@dterra.cm (r fax (03) ) Adding a C-Applicant Switching Primary & C-Applicant Prduct Supprt prductsupprt@dterra.cm Cmpliance cmpliance@dterra.cm Accunt Changes Due t Divrce r Death Duplicate accunts Crss-line recruiting Website misuse Recgnitin recgnitin@dterra.cm Any recgnitin enquires Rank certificates Questins and queries abut the Leadership magazine Inspire, Delight, Educate Page 1

2 Any ther frm f recgnitin undertaken at a dōterra crprate event dterra fficial website Surce t Yu Cmpany Prducts Tls (under Our Advcates) Incentives (under Our Advcates) Caring initiatives dterra blg ebks and digital ebks Fd Alchemy website Mnthly Rewards Wish List Share Success 5 Pipes Planner helps t plan yur mnthly activity (2x2x2+1) Rank Tracker Excel spreadsheet Hst and Incentive Gifts Guide Business Training Resurces Dilutin and Safety Recipes Armatic dressing instructins and ratis (including many armatic dressing blends) Empwer Kit purchase thrugh yur back ffice Share Success Library Wellness Cnsult sheets Live, Share, Build, Launch Guides Class Fd Ideas Rank Planners Expand yur Cntacts wrksheet Share Success Library Australia 5 Pipes Success Schedule Essential Emtins class handut fr Australia Safety dōterra Tls fr Australia Frms and Flyers Accunt Infrmatin Change Frm Enrlment Kits Flyer Lcal Wellness Advcate Agreement Frm Cmpensatin Plan Prduct Guides & Price Lists Lcal Pint Redemptin List Lcal Whlesale Price List Lcal Whlesale Prduct Guide Lcal Whlesale Prduct Order Frm dōterra tls fr all markets Inspire, Delight, Educate Page 2

3 Business Training Resurces Opprtunity and Earnings Disclsure Summary 2015: Armatls (USA) Sample bttles Mdern Essentials bk Emtins & Essential Oils bk Armatls (Australia) Oil Life Australia Essential Life bk Emtins & Essential Oils bk The Live, Share, Build and Launch Guides in printed frmat Inspire, Delight, Educate Page 3

4 Business Training Resurces Useful Facebk Pages fr Australia Facebk grups have a wealth f supprt and ften have incredible file sectins that peple have cntributed their knwledge t. Sme suggested grups t jin: Empwer with Essential Oils Business with Essential Oils Aussie Essential Oil Accessries Essential Oils Wrkshps Perth AUS & NZ Essential Oils Advcates - Secret Grup Launch and Grw Yur Business - Clsed Grup Essential Oil Wrkshps - Sydney, ACT, and The Suth Cast Essential Oil Wrkshps - Gld Cast, Brisbane and Nrthern NSW Wild Oils Armatic dressing bwls and bxes The Aussie Essential Oil Business Refer Michele Wragg. Lcal Perth cmpany ffering great il accessries (key chains, travel kits, rller bttles, spritzers) Chempaka Designs (Lava Jewellery) Lava jewellery Fd Alchemy with Vanessa Jean Essential Emtins Training Essential Oil Cnsumer Reprts Check with yur upline they may have their wn Facebk supprt grup set up that yu can jin Inspire, Delight, Educate Page 4

5 Business Training Resurces Website/Applicatin Main Use Cmments dōterra WEBSITES An intrductry site fr dterra Surcing and Grwing infrmatin Access yur virtual ffice Australian Cnsultant tls Prducts Blg site Business blg site Science blg site presentterra Empwered Life Series Slim & Sassy ArmaTuch Technique The main RESEARCH and SCIENTIFIC site Funding member prfiles, cmpany stry Resurces: phts, vide, fact sheets Prduct infrmatin C-impact surcing, CPTG quality testing Address and phne details f all ffices arund the wrld with access t each cuntry s main website (Australia = ) Surcing Distilling Grwing Dwnladable infrmatin n ils and il blends (high quality images) T manage yur dōterra business, place rders, enrl new members, and view upcming events. The Wellness Advcate ((WA) site. Yu need t enter yur WA number and passwrd t gain access. Gateway t access yur virtual ffice t shp (mydterra virtual ffice) Infrmatin abut prductin prmtins (AUS/NZ) Business incentives Links t Cnsultant Tls Links t ArmaTuch Living magazine D-it-yurself il prjects Fd recipes Blg articles n ils Leadership Magazine Business training Articles frm leaders Recgnitin Launched in Octber 2015 by dōterra t bring cmpliant science articles t Wellness Advcates Wellness Advcate digital platfrm Cmpliant images Creative ways t use images Requires purchases f images Launched 1 st Octber 2015 Mnthly vide series by dterra n a range f prducts Website dedicated t Slim & Sassy prducts, testimnials and cmpetitins, recipes Als check ut esurces The Definitive Surce n essential il science Research, educatin, prfessinal frum. A peridic business building incentive fr qualifying WA New dōterra cmpiled website with the links fr the Wellness Educatin series Inspire, Delight, Educate Page 5

6 Business Training Resurces dōterra Philanthrpy HEALING HANDS CO-IMPACT SOURCING CORPORATE CARING dōterra Healing Hands C-Impact surcing C-Impact surcing Prjects. Als see Healing Hands vide n dōterra Crp YuTube channel Als see c-impact surcing vides n dōterra Crp YuTube channel Crprate caring Cmmunity prjects and crprate spnsrships Official dōterra Scial Media Sites US Facebk = dterra Essential Oils Australia Facebk = dterra Australia Slim & Sassy Facebk = dterra Slim & Sassy Lifestyle Cmpetitin ArmaTuch Facebk = ArmaTuch Technique Healing Hands Facebk = dterra Healing Hands Fundatin Business Facebk = dterra Business Pinterest = dterra Essential Oils Instagram = dterra Twitter = dterra LinkedIn = dterra Internatinal LLC Inspire, Delight, Educate Page 6

7 Business Training Resurces Website/Applicatin Main Use Cmments Nn- dōterra WEBSITES Authrised (US) partner with dōterra fr print business tls A large cmmunity fr WAs by WAs Research and educatin by Dr Pappas Oil related items Armatls website in Australia Oil related prducts Success Training Guide by Nathalie and Andy Gddard Share Success Australian website Business cards Banners Decals Mbile and ipad cases Cntact labels Need t create an accunt (free) Based n the wrk f Dr Rbert Pappas The largest nline chemical reference database fr essential ils in the wrld. Bks and media Diffusers Cases and displays Cntainers Business tls Kits, capsules, accessries Limited range f items available frm ArmaTls in Australia The Essential Life bk Share Success Live, Share, Build, Launch guides. Nw available in Australia Live, Share, Build dcuments and multiple ther business building pdfs fr dwnlad A wealth f infrmatin can be dwnladed (and sme purchased) at the library: 5 Pipes Schedule Essential Emtins class handut fr Australian market YuTube Channels Official dōterra YuTube site Official AUSTRALIAN dōterra YuTube site Name = dterra Essential Oils Ask Dr Hill vides, prduct vides, Tuesday Tip-Off vides Name = dterra Australia Rbert Pappas Hayley Hbsn Fd Alchemy with Vanessa Jean Inspire, Delight, Educate Page 7

8 Business Training Resurces Mbile Phne Applicatins By Cmments Official dōterra app Ensure yu dwnlad the fficial dōterra App by InfTrax. Mydpr mydpr, LLC Based n the mydpr website Mdern Essentials ArmaTls Based n the Mdern Essentials bk prduced by ArmaTls Nte: yu can change the generic names t dterra specific by hlding dwn the blend names fr a few secnds and then typing in the specific blend name. dōterra Daily Drp dōterra Internatinal Essential Emtins Reference Share Success Share Success Pr Amplify by Htsuite Bitesize, LLC Htsuite Amplify is an app created by Htsuite that gives users access t unique cntent created by dōterra fr Wellness Advcates t use n their wn scial media sites. Purchase the app in yur back ffice. (Amplify Subscriptin SKU: ) US back ffice nly at this stage. See mre at: Inspire, Delight, Educate Page 8