Hilary Lichterman, Heidi Shearer & Tyler Page University of Missouri, Department of Residential Life

Transcription

1 Hilary Lichterman, Heidi Shearer & Tyler Page University f Missuri, Department f Residential Life

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3 It is imprtant t avid cnfusing planning with a written; planning is a never ending jurisdictinal prcess, while the plan itself represents a snapsht f that prcess at a specific pint in time. Similarly a written plan des nt guarantee preparedness; preparedness is dynamic and cntingent upn nging prcesses The emergency planning prcess shuld als integrate plans fr each individual cmmunity hazard managed int a cmprehensive apprach fr MULTI HAZARD management Perry & Lindell, Cnsideratins: Persnal Cmmunicatin Primary/Secndary Schl System Prcedures Department f Educatin Emergency Planning NASPA Perry, R. W. & Lindell, M. L Preparedness fr emergency respnse: Guidelines fr the emergency planning prcess. Disasters : Drabek, T. E Managing the emergency respnse. Public Administratin Review. 45 : MU: Persnal Cmmunicatin: MO Public Schl System, Chief f Plice and EHS Wilsn, R Recmmendatins frm the reprt: Steps clleges take t avid a tragedy, r deal with ne. The Chrnicle f Higher Educatin 2007 Standard Emergency Prcedures fr Schls. Ls Angeles Unified Schl District. Office f Envirnmental Health and Safety Department f Educatin Emergency Planning NASPA Perry, R. W. & Lindell, M. L Preparedness fr emergency respnse: Guidelines fr the emergency planning prcess. Disasters : Drabek, T. E Managing the emergency respnse. Public Administratin Review. 45 :

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5 Yellw Unfreseen events ccur n campus r in the city f Clumbia. In rder t increase the safety f students and/r their belngings. Examples: several thefts n campus in quick successin, a prtest r demnstratin suddenly assembled nearby All Clear : signs are remved frm exterir drs, exterir drs are unlcked Orange Serius facilities r student issues Examples: large spills, dangerus structural repairs, severe student accident, injury r illness All Clear : area is n lnger lcked/blcked, nrmal activity/use resumes Red Implemented if a vilent intruder is discvered n campus r in the city f Clumbia. In the event f a campus emergency that pses a serius threat t students' safety. Examples: vilent intruder, active shter All Clear: emergency persnnel and hall staff key in t rms t ntify students, exterir drs are unlcked

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8 In sharp cntrast t many ther natin states with traditins f highly centralized gvernments, American sciety is relatively decentralized Drabek, Cnsideratins: Size Setting Gegraphy Atmsphere/Culture MU: 30,000 students 7000 n campus students Clumbia, Missuri: 95,000 ppulatin 2 ther clleges Decentralized campus peratin system

9 Prmting a caring campus culture, making use f emerging perspectives, reducing the likelihd f vilence thrugh minimizing alchl and substance use, and taking advantage f research and the schlarship f practice require that all members f campus cmmunities undertake apprpriate training t develp the requisite knwledge and skills that can be drawn n in a crisis Emergency Planning in Student Affairs NASPA, Cnsideratins: Organizatin chart Expectatins/training Plice versus security Plitical navigatin Facilities staff many native Spanish speakers Lcal agencies Residential classrms guests, faculty MU: Senir Staff Husing Operatins and Residential Academic Prgrams University Plice Traditin f significant service

10 T imprve their emergency cmmunicatins systems, mst clleges and universities are fcusing their attentin n e mail and text alerts, vice alerts, alarms, vide surveillance, 911 and E911 systems, call bxes, safety persnnel, and electrnic signage Assciatin fr Cmmunicatins Technlgy Prfessinals in Higher Educatin survey results, Cnsideratins: Lgistics/type hardware and sftware Mass ntificatin After hurs access t campus and technlgy Budget MU: Securing v. Lckdwn Electrnic Lck/Key Administratr Levels f access and securing

11 Effective crisis planning begins with leadership at the tp Crisis plans shuld nt be develped in a vacuum Identify and invlve stakehlders Department f Educatin, Cnsideratin: Best cntact with each department/unit Existing plans Level f buy in Clearly frmulating needs/questins/resurce requests Campus and lcal experts Fllw up with all parties MU: Existing plans Outreach /Meetings Vetting ideas and plans Interfacing effectively Relatinships beynd institutin

12 Many f these emergency ntificatin methds have existed fr a lng time, but mst schls dn t realize it r think abut them in that cntext (Dave Bujak, Emergency Management Crdinatr). Cnsideratins: Electrnic cmmunicatin Multiple layered ntificatin MU: Clrs learning styles, accmmdating, language ADA students Texting Phnes AC phnes, 2 way radis, signage E mail

13 Residential Life, News Bureau & MUPD release Infrmatin t public 125 Jesse & C122 Pershing Cntacts ffice staff University f Missuri Plice Department (MUPD) Ntifies Residential Life Senir Staff Member Residential Life Senir Staff Member, r designee Cntacts Area Crdinatrs Cntacts and cnsults with Campus Dining Services (CDS) Cntacts Apartment Crdinatr Cntacts Maintenance Center (Senir Receptinist) Cntacts Electrnic Lck Administratr Cntacts 3N ntificatin crdinatr (as needed) Cnsults with News Bureau and MUPD regarding the release f infrmatin Cntacts 125 Jesse Hall and C122 Pershing Hall 3N Ntificatin Crdinatr sends Preferred cmmunicatin Out t registered participants f designated grup CDS Cntacts the dining hall emplyees Dining Hall Emplyees Cmmunicate t dining students apprpriate message/ instructins Apartment Crdinatr Cntacts apartment staff Apartment Crdinatr and Staff s students apprpriate infrmatin Staff pst apprpriate signage Area Crdinatrs Cntacts Hall Crdinatrs Cntacts Area Secretary Cntacts Frnt Desks Cntacts Student Staff (as needed) Hall Crdinatrs Cntacts student staff Student Staff Cntacts designated Student staff members Cmmunicatins t Student by way f signage And/r PA/Bull hrn Frnt Desks Psts apprpriate signage Cntacts designated Student staff A.A.S. Cntacts designated Student staff Cntacts designated frnt desks Maintenance Center Cntacts Building Services Supervisrs Building Services Supervisrs Cntacts Lead Staff members Lead Staff Members Cntacts their staff members Staff Members Shuld be respnsive t student staff ntificatin Cmmunicatin Flw is dependent n whether it is, SAFE TO DO SO

14 Psitin Senir Staff Yellw Orange Red Initiate Securing via Cmmunicatin chart Initiate Securing via Cmmunicatin chart Initiate Securing via Cmmunicatin chart, Secure themselves Area Crdinatrs Initiate Securing via Cmmunicatin Chart cntact frnt desk, hall crdinatrs, area admin. Supervisr, student staff if needed Initiate Securing via Cmmunicatin Chart cntact frnt desk, hall crdinatrs, area admin. Supervisr, student staff if needed Initiate Securing via Cmmunicatin Chartcntact frnt desk, hall crdinatrs, area admin. Supervisr, student staff if needed, Secure themselves Frnt Desk Begin desk specific checklist, answer student questins Begin desk specific checklist, answer student questins Begin desk specific checklist, secure themselves Hall Crdinatrs Cmmunicate with Student Staff the securing level Cmmunicate with Student Staff the securing level Cmmunicate with Student Staff the securing level, secure themselves Area Administrative Supervisrs Initiate Securing as needed t student staff Initiate Securing as needed t student staff Initiate Securing as needed t student staff, secure themselves Student Staff Begin hall specific checklist, pst signs, ntify students with disabilities Begin hall specific checklist, pst signs, ntify students with disabilities Begin hall specific checklist, pst signs, use bullhrn r PA system, ntify students with disabilities, secure themselves Facilities Staff Carry ID, talk t supervisr fr questins Avid quarantined area, determine area t quarantine, talk with supervisr Return t break rm r maintenance center, secure themselves, wait fr further instructins Students Carry ID, ask frnt desk fr details Stay away frm quarantined area, ask frnt desk fr details Return t rm: lck dr, clse & lck windws, pull shades, turn ff tv and stere, cell phne t vibrate r silent, check MU Alert site, wait until staff key in t give all clear

15 Like a test n which all students will achieve a perfect scre raises the suspicin that it is t easy, a drill r exercise that identifies n prblems is prbably ne with either a trivial scenari r an inadequate evaluatin. It is als clear that the repeated experience f dealing with disaster events will inevitably help rganizatins t devise wrkable crdinatin strategies Perry & Lindell, Cnsideratins: Current emergency prcedures in place fire, severe weather Learning styles Ppulatin size f trainees Repetitin Flexibility/tailring MU: Facilities staff, students, student staff, prfessinal staff, parents, Student Affairs Directrs and ther campus clleagues In persn staff, flr meetings Online vide Dr stickers Website Drill Fliers Checklists E mail t faculty

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17 Vetting Prcess Pilting Prcedure Residential Wide Drill Staff Perceptins It is reassuring t have a prcedure in place s that everyne can be n the same page during a crisis Student Perceptins I feel like it was a little invasive when the student staff members had t key in t every rm. But, I d understand that everything that was dne thrughut the drilling prcess was in the best interest f the students A Parent s Perceptin during a drill...this is wnderful

18 Language barriers Gegraphic lcatin Building design

19 Assciatin fr Cmmunicatins Technlgy Prfessinals in Higher Educatin Are campus emergency cmmunicatins systems imprving? The Presidency. Black, J. A Emerging trends: Technlgy can address evlving security needs n campus. American Schl & University, Security/Life Safety, Drabek, T. E Managing the emergency respnse. Public Administratin Review. 45 : American Cuncil n Educatin , retrieved at Kennedy, M Operating in a new era f campus security: Experience has shwn educatin administratrs that crises and catastrphes can happen anywhere. American and Schl University, Schl Security, 6 8. Perry, R. W. & Lindell, M. L Preparedness fr emergency respnse: Guidelines fr the emergency planning prcess. Disasters : Persnal Cmmunicatin: Frmer Directr Husing fr Nrthwest Missuri State University Chief f Plice, University f Missuri Clumbia Directr f Envirnmental Health and Safety, University f Missuri Clumbia Clumbia MO Public Schl System New Directins fr Student Services, Supplement NASPA. DOI: /ss, Standard Emergency Prcedures fr Schls. Ls Angeles Unified Schl District. Office f Envirnmental Health and Safety U.S. Department f Educatin Practical infrmatin n crisis planning: A guide fr schls and cmmunities, retrieved at Wilsn, R Recmmendatins frm the reprt: Steps clleges take t avid a tragedy, r deal with ne. The Chrnicle f Higher Educatin. frm bin/printable.cgi?article

20 We are happy t answer any questins and serve as resurces during the develpment, r reevaluatin, f yur institutin s plicy. Please feel welcme t grab ur business cards after the presentatin. lichtermanh@missuri.edu shearerh@missuri.edu pagetj@missuri.edu