Cleaner. Position Description. External

Transcription

1 Psitin Descriptin Date: June 2015 Jb Title : Cleaner Department : Clinical Supprt Lcatin : Waitemata DHB Reprting T : Clinical Supprt Team Leader Direct Reprts : NIL Functinal Relatinships with : Internal WDHB staff Clinical Supprt persnnel Department/Area Heads/Managers/Supervisrs at WDHB External WDHB patients/clients Our Purpse, Values and Standards At the heart f Waitemata DHB is ur prmise f better care fr everyne. This prmise statement is the articulatin f ur three-fld purpse t: 1. prmte wellness, 2. prevent, cure and amelirate ill health and 3. relieve the suffering f thse entrusted t ur care. At the heart f ur values is the need fr all f us t reflect n the intrinsic dignity f every single persn that enters ur care. It is a privilege t be able t care fr patients, whānau and ur cmmunity, a privilege that is smetimes verlked in ur day t day wrk. Our standards and behaviurs serve as a reminder t us all abut hw we are with ur patients and with each ther. Waitemata District Health Bard -JOB DESCRIPTION - Cleaner Page 1

2 Psitin Descriptin Purpse f the rle : The Cleaner is respnsible fr the prvisin f a high standard f hygiene and cleanliness within a hspital envirnment, whilst maintaining strng, psitive relatinships with departments within Waitemata DHB. The Cleaner prmtes excellence in service prvisin; ensuring high quality cleaning services are delivered t wards/departments/areas in a manner that is cnsistent with the visin and values f Waitemata DHB. Operatins Manager Clinical Supprt Services Clinical Supprt Crdinatr Clinical Supprt Services Team Leader Cleaner TASK PERFORMANCE Undertakes cleaning duties in accrdance with cleaning prcedure manual and duty lists prvided fr each area in an apprpriate and timely fashin T be carried ut accrding t the cleaning prcedure manual and duty lists prvided fr each area Cleaning duties will be many and varied within the changing hspital envirnment. Samples: Vacuuming Mpping Cllecting trays - stacking trlleys Dusting (high and lw) Emptying/labelling rubbish Ablutin cleaning Infectius / bld & bdy fluids Paintwrk cleaning Clean furniture Replacing supplies Flr maintenance Static mpping Carpet cleaning Waitemata District Health Bard -JOB DESCRIPTION - Cleaner Page 2

3 Psitin Descriptin Spring cleaning Defrst / clean fridges Internal glass cleaning Cleaning f bld and faeces Remval and hanging f curtains when required Remval and hanging f shwer curtains Whilst this list is cmprehensive yu may be required t undertake ther cleaning duties frm time t time which als require an apprpriate level f physical activity and demand in accrdance with the abve list and any ther duties as directed by the Team Leader Quality Assurance General Checking and replenishing stcks prmptly Cleaning up spills including bld and bdy fluids Cleaning t remve graffiti Cnfidentiality must be maintained at all times All equipment in need f repair is identified immediately t Team Leader Demnstrates cmmitment t the Health and Disability Sectr Standards Accreditatin Achieves n less than required Q.A. standard fr Cleaning Services Duty areas achieve the required pass fr Victrian Cleaning Standard requirements Understands and demnstrates cmmitment t the develpment and implementatin f the Quality Assurance prgram fr Cleaners Attends regular training as per HDSS Infectin cntrl plicies t be upheld at all times including Hand Hygiene and islatin precautin prcedures Fully participates in cmpulsry staff training sessins Utilises pprtunities t increase knwledge and skills by undertaking n-ging training Maintains prfessinal presentatin at all times All patients and ther staff are treated with respect and curtesy at all times Prviding excellent custmer services Reliability in attendance and cmmitment t perfrming wrk in the given time frame Assist with rientatin f team members as required Other duties as requested by Management/Team Leader Waitemata District Health Bard -JOB DESCRIPTION - Cleaner Page 3

4 Psitin Descriptin Statutry & Treaty f Waitangi bligatins Cmmunicatin and Interpersnal Skills Prblem Cmplexity Dimensin f the psitin Utilise Infrmatin Technlgy Ensures the prfessinal and plitical integrity f WDHB by carrying ut all functins in cmpliance f the Treaty f Waitangi and by demnstrating a serius cmmitment t keeping the treaty alive. Shws sensitivity t cultural cmplexity in the wrkfrce and patient ppulatin Will be required t interact n an regular basis with a range f WDHB staff members including: Clinical Supprt Services persnnel Department/Area Heads/Managers/Supervisrs at WDHB All WDHB staff and patients/clients Situatins may ften call fr tact, diplmacy and will require infrmatin t be handled in a discreet and sensitive manner In cnflict situatins will be required t exercise sund judgement, negtiatin and persuasiveness skills, tward facilitating a wrkable utcme Will be regularly challenged by a wide range f peple frm different cultures. There will be a requirement t be able t priritise issues and negtiate time frames, while still prviding a quality custmer service The range f prblems will be diverse and require slutins custmised t meet the circumstances f the client. Therefre pprtunities will arise t prvide innvative ptins t the client based n prven utcmes There will be demands t meet deadlines, maintain accuracy and quality f infrmatin. Failure t d s culd impact n the rganisatin in terms f patient safety and care Will refer t Team Leader fr advice r secnd pinin Will be respnsible t Team Leader fr area f wrk fr the achievement f agreed bjectives and perates within the cnfines f Waitemata District Health Bard Demnstrate ability t access and use available infrmatin systems including Wrkfrce Central t validate payrll data Is cnversant with applicatins required fr specific discipline/rle. Fr example, Outlk, Intranet Plicies and Prcedures Maintains wn prfessinal develpment by attending relevant IT educatinal prgrams Waitemata District Health Bard -JOB DESCRIPTION - Cleaner Page 4

5 Psitin Descriptin Statutry & Treaty f Waitangi bligatins Ensures the prfessinal and plitical integrity f WDHB by carrying ut all functins in cmpliance f the Treaty f Waitangi and by demnstrating a serius cmmitment t keeping the treaty alive. Shws sensitivity t cultural cmplexity in the wrkfrce and patient ppulatin T recgnise individual respnsibility fr wrkplace Health & Safety under the Health & Safety Act 1992 & Amendments 2002 Supprt WDHB H&S Culture by: All Emplyees Fllwing & cmplying with H&S plicies & prcesses & applying them t their wn wrk activities Identifying, reprting & self-managing hazards where apprpriate Early and accurate reprting f incidents at wrk Waitemata District Health Bard -JOB DESCRIPTION - Cleaner Page 5

6 Psitin Descriptin PERSON SPECIFICATION POSITION TITLE : CLEANER Minimum Preferred Qualificatin Three years f secndary educatin r relevant wrk experience Experience Previus cleaning experience an advantage but nt a must. Demnstrated ability t prvide a high standard f quality and hygiene. Previus cleaning experience in a hspital envirnment. Experience in flr maintenance prcedures. Skills/ Knwledge/Behaviur Ability t wrk methdically whether individually r within a team envirnment. Can read signage, labels, plicies and instructins and can dcument and recrd hazards and ther infrmatin as required. Demnstrated cultural cmpetence and an understanding f cultural difference when dealing with clleagues and custmers. Fllws instructins and takes directins. Wrks with a sense f urgency and demnstrated a can-d attitude. Effectively manages time t ensure all duties are cmpleted within allcated perid. Hnest and reliable. Prfessinal persnal presentatin. Physically fit and active. Prven and reliable attendance recrd. Listens and respnds t custmer needs prmptly and respectfully. Wrks in a way that is custmer and patient fcused. Prvides friendly service in an apprachable manner. Demnstrates persnal accuntability fr cmpletin f required tasks assuring quality result. Uses initiative t reslve prblems. Waitemata District Health Bard -JOB DESCRIPTION - Cleaner Page 6