Covered California Navigator Program Request for Application Announcement 2018

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1 Navigatr Prgram Request fr Applicatin (RFA) Annuncement 2018

2 Cntents... 1 Executive Summary... 2 Navigatr Grant Prgram... 3 A. Purpse f the Navigatr Prgram... 3 B. Purpse f this Request fr Applicatin... 3 C. Outreach and Sales Team... 4 D. Grant Award Perid Grant Awards... Errr! Bkmark nt defined. 2. Funding... 4 E. Eligible Entities... 7 F. In-Eligible Entities... 8 G. Cllabrative Applicatins and Use f Subcntractrs... 9 Grant Applicatin Prcess, Instructins and Schedule... 9 A. Single Pint f Cntact...10 B. Grant Applicatin Prcess Grant Applicatin Schedule Letter f Intent t Respnd Grant Applicatin Webinar Grantee Questins and Clarificatin C. Prtest Prcess...12 D. Grant Applicatin Submissin...13 E. Submissin Methd...13 Strategic Wrkplan...13 A. Apprpriate use f Funds...14 B. Payments...14 C. Inapprpriate use f Funds...15 D. Cmpliance with State and Federal Law..15 Evaluatin Prcess and Criteria...15 A. Navigatr Grant Applicatin Selectin Criteria...15 B. Navigatr Grant Applicatin Evaluatin Prcess...16 C. Navigatr Grantee Ntificatin...16 Required Submissin Dcuments... Errr! Bkmark nt defined. A. Strategic Wrkplan (separate ducument)...16 B. Attachment I Applicatin (separate dcument)...16 C. Attachment II Subcntractr Infrmatin and Letter f Intent (separate dcument)..16 Page 1

3 EXECUTIVE SUMMARY Cvered Califrnia is the state s marketplace fr the federal Patient Prtectin and Affrdable Care Act. Individuals and small businesses can shp the marketplace fr affrdable and high quality health insurance plans. In additin, Cvered Califrnia helps individuals determine whether they are eligible fr premium assistance, cst sharing reductins r ther insurance affrdability prgrams such as lw-cst r n-cst Medi-Cal. Fr mre infrmatin n Cvered Califrnia, visit Cvered Califrnia is annuncing a Requests fr Applicatin (RFA) fr the Navigatr Prgram with a ttal available funding nt t exceed $6.675 millin fr the grant award perid f September 1, 2018 August 31, Grant cntracts awarded under this RFA will be renewed, upn apprval by the Bard, fr tw ne-year extensins. Cntract amunts fr the extensin perids t be determined by the Bard each state Fiscal Year (FY). Funds will be awarded t Cmmunity rganizatins t assist Cvered Califrnia eligible Cnsumers successfully enrll and re-enrll in a Health Insurance Plan n behalf f Cvered Califrnia. Navigatr Prgram activities include: Cnducting utreach, educatin, enrllment, renewal assistance and pst enrllment supprt; Infrming Cvered Califrnia eligible cnsumers f the availability and benefits f btaining health care cverage; Prmting the value f purchasing health care cverage; Mtivating cnsumers t act; Helping cnsumers t shp and cmpare plans; Facilitating enrllment int Cvered Califrnia Health Insurance Plans; Assisting cnsumers with the Cvered Califrnia eligible renewal prcess; and Prviding pst enrllment supprt t Cvered Califrnia eligible cnsumers. Cvered Califrnia is lking t engage rganizatins with experience prviding utreach t Califrnia s diverse ppulatins and prven success enrlling cnsumers in health care prgrams. Cvered Califrnia is seeking innvative prpsals that include the use f strefrnts r ther nging permanent lcatins where Cvered Califrnia eligible cnsumers can receive enrllment assistance utside f nrmal business hurs. Navigatr Grantees will prvide utreach and educatin thrughut the grant award perid, and assist Califrnia cnsumers with the enrllment applicatin prcess during the annual Open Enrllment perid and during the Special Enrllment Perid. Cvered Califrnia is seeking rganizatins wh have demnstrated their ability t successfully enrll eligible cnsumers. In additin, have an existing presence and established trusted relatinships with cnsumers lcated in the cmmunities in which they supprt. Applicatins will be selected thrugh a cmpetitive grant applicatin prcess and evaluated based n the best verall value and mst effective enrllment strategies. Grant applicants must cmply with the Enrllment Assistance Prgram regulatins and all ther instructins cntained in this dcument. Interested rganizatins are encuraged t carefully cnsider the infrmatin cntained in this dcument and review the resurces n ur stakehlder website at Page 2

4 NAVIGATOR GRANT PROGRAM A. PURPOSE OF THE NAVIGATOR PROGRAM The Navigatr Prgram is a requirement f the Patient Prtectin and Affrdable Care Act f 2010 and is funded frm revenue generated by Cvered Califrnia. At a minimum, an entity that serves as a Navigatr must carry ut the Navigatr Prgram Activities described in the Enrllment Assistance Prgram regulatins (CCR Chapter 12 Article 8 Sectin 6664), including but nt limited t: 1. Maintain expertise in eligibility, enrllment, and prgram specificatins and cnduct utreach and educatin activities t raise awareness abut the Exchange; 2. Prvide infrmatin and services in a fair, accurate and impartial manner, which includes prviding infrmatin that assists cnsumers with submitting the eligibility applicatin; clarifying the distinctins amng health cverage ptins, including Qualified Health Prvider (QHP)s; and helping cnsumers make infrmed decisins during the health cverage selectin prcess. Such infrmatin must acknwledge ther health prgrams, such as Medi-Cal; 3. Facilitate selectin f a Cvered Califrnia Health Plan; 4. Prvide referrals t any applicable ffice f health insurance cnsumer assistance r health insurance mbudsman established under sectin 2793 f the PHS Act, r any ther apprpriate State agency r agencies, fr any enrllee with a grievance, cmplaint, r questin regarding their health plan, cverage, r a determinatin under such plan r cverage; 5. Prvide infrmatin in a manner that is culturally and linguistically apprpriate t the needs f the ppulatin being served by the Exchange, including individuals with limited English prficiency, and ensure accessibility and usability f Navigatr tls and functins fr individuals with disabilities in accrdance with the Americans with Disabilities Act and sectin 504 f the Rehabilitatin Act; 6. Ensure that vter registratin assistance is available in cmpliance with Califrnia Cde f Regulatins, Title 10, Chapter 12, Article 4 Sectin 6462; 7. Prvide pst enrllment supprt t ensure successful enrllment and retentin, including increasing health literacy, assisting with renewals, and educating cnsumers n hw t avid disenrllment fr nn-payment; and 8. Maintain a physical presence in the state f Califrnia s that face-t-face assistance can be prvided t applicants and enrllees. B. PURPOSE OF THIS REQUEST FOR APPLICATION The purpse f this RFA is t slicit applicatins frm interested rganizatins t participate in the Navigatr Prgram. Organizatins selected will develp a strategic wrkplan fr their target market that will leverage existing relatinships within their cmmunities t reach eligible cnsumers t enrll them in Cvered Califrnia Health Plans. This strategic wrkplan shuld take int accunt the enrllment gals and identified areas f enrllment pprtunityt establish an utreach, educatin, and retentin strategy that incrprates a staffing plan t accmplish the gals. The strategic wrkplan shuld include a plan t cnduct utreach and educatin thrughut the term f the cntract with enrllment activities cncentrated during Open Enrllment. Page 3

5 C. OUTREACH AND SALES TEAM Grantees will be required t participate in Cvered Califrnia Sales effrts, initiatives, enrllment events, and utreach activities upn request. These reginal field effrts will invlve strategy develpment and cllabratin with ther Navigatr Grantees and lcal stakehlders. Meetings will be held t ensure a shared visin f gals and bjectives fr reaching Cvered Califrnia s subsidy eligible cnsumers and identified areas f enrllment pprtunity. D. GRANT AWARD PERIOD The grant award perid is frm September 1, 2018 thrugh August 31, The amunt f funding in the 2 nd and 3 rd year will be determined at the beginning f each cntract year, but will in nt exceed $500,000 per year. Cvered Califrnia may terminate cntracts with Grantees wh may nt have perfrmed as expected. During the entire term f the cntract, Navigatr Grantees will perfrm utreach, educatin, enrllment, renewal assistance, and pst-enrllment supprt activities. The majrity f enrllment activities will ccur during the Open Enrllment and Special Enrllment perids. GRANT AWARDS Cvered Califrnia has allcated up t $6,675,000 in grant funds fr the 2018/19 State Fiscal Year. Funding levels fr the secnd and third years will be determined in June 2019 and June Cvered Califrnia will award grants in the amunts f $50,000 t $500,000. Final grant awards will be at the discretin f Cvered Califrnia. FUNDING Applicants must submit prpsals that reach a target ppulatin, gegraphic regin and identified areas f enrllment pprtunities. Applicatins reaching target ppulatins will be based n gegraphic factrs t reach thse market segments and ppulatins that have significantly high rates f uninsured individuals and identified areas f enrllment pprtunity. Examples f Identified Areas f Enrllment Opprtunity include (listed in alphabetical rder by cunty: # Language Race/ Ethnicity Enrllment Opprtunity Descriptin 1 Cantnese Chinese 2 Tagalg Filipin 3 Cantnese Chinese The surrunding areas frm Fremnt nrth alng highways 880 and 580 t Oakland has very dense ppulatins f Chinese Americans. The largest cncentratin f Filipin Americans in Alameda cunty is in the surrunding areas f Hayward. Within the surrunding areas f San Gabriel, Rsemead and Arcadia is a very dense ppulatin f Chinese Americans with the area just east in Rwland Heights, Hacienda Heights and West Cvina being dense areas, as well. Alameda Alameda Ls Angeles Page 4

6 4 Tagalg Filipin 5 Krean Krean 6 Armenian Armenian 7 Russian Russian 8 Japanese Japanese The surrunding area f the city f Carsn is where the largest cncentratin f Filipin Americans is lcated in Ls Angeles as well as the area surrunding La Puente/Rwland Heights/Diamnd Bar. In the area surrunding the city f La Crescenta as well as the area surrunding the Miracle Mile are the densest ppulatins f Krean Americans in Ls Angeles cunty. In the areas surrunding areas f Glendale/Burbank/Van Nuys cntains a dense ppulatin f Armenian Americans, which are sme f the densest areas f ethnicity/language in Califrnia. Within the surrunding areas f Burbank, Glendale and West Hllywd there exists a dense ppulatin f Russian Americans. There exists a dense ppulatin f Japanese Americans in the surrunding areas f Trrance. There exists a dense ppulatin area in Playa Vista and Santa Mnica alng the cast. There is an additinal dense area lcated in East Ls Angeles arund Mntebell and Mnterey Park. Ls Angeles Ls Angeles Ls Angeles Ls Angeles Ls Angeles 9 Farsi Iranian, Persian The Beverly Hills, West Hllywd and Nrth Hllywd areas cntain a dense ppulatin f Iranian Americans. Ls Angeles 10 Vietnamese Vietnamese 11 Krean Krean 12 Cantnese Chinese 13 Tagalg Filipin The dense ppulatin f Vietnamese Americans in Orange cunty, is cmprised f the areas f Westminster and Garden Grve. Orange cunty has it's mst dense ppulatin f Krean Americans arund the city f Irvine mst ntably near the center f the city, as well as in the nrthern area f the cunty just belw the city f La Habra. The areas surrunding Irvine are the densest ppulatins f Chinese Americans in Orange cunty. There exists a dense ppulatin f Filipin Americans in the Chula Vista and surrunding areas. There is als a dense ppulatin in Mira Mesa and Natinal City surrunding areas. Orange Orange Orange San Dieg 14 Cantnese Chinese The densest ppulatin f Chinese Americans in San Dieg cunty reside in Del Mar and surrunding areas. San Dieg 15 Cantnese Chinese The dense ppulatin f Chinese Americans in San Francisc cunty includes the area n the brder f San Mate and San Francisc cunty where highways 1 and 280 meet. The western prtin f the city right belw Glden Gate Park, and Nrth Beach and Chinatwn are cmprised f dense ppulatins, as well. San Francisc Page 5

7 16 Cantnese Chinese 17 Tagalg Filipin 18 Cantnese Chinese 19 Vietnamese Vietnamese 20 Tagalg Filipin Starting in the area f Belmnt ging nrth n highway 280 the ppulatin f Chinese Americans becmes mre dense with Daly City being the densest in San Mate cunty. San Mate cunty is cmprised f a dense ppulatin f Filipin Americans. The areas surrunding Daly City and the nrthern sectin f the cunty are the mst-dense areas with Filipin Americans. The areas surrunding San Jse and Cupertin cntain dense Chinese American ppulatins with Cupertin being the mstdense area. The mst dense ppulatin f Vietnamese Americans in Santa Clara cunty, starts in the Seven Trees district and cntinues nrth thrugh San Jse. There is a dense ppulatin f Filipin Americans in the Milpitas area and Santa Clara's ttal ppulatin is cmprised f a significant number f Filipin Americans. San Mate San Mate Santa Clara Santa Clara Santa Clara Examples f Target Markets include: Hard-t-mve ppulatins with high numbers f uninsured (e.g. yung adults) wh are unlikely t btain health care cverage because they d nt understand the value f having cverage; Ppulatins with Limited English Prficiency; Cllege students; LGBTQ individuals; Culturally diverse ppulatins and cmmunities, such as Native American Indians, Latins, Asians, Asian Pacific Islanders, and African Americans; Families with mixed immigratin status; and Emplyment sectrs in which there are high numbers f uninsured wrkers, including but nt limited t: Cnstructin; Restaurant and ther fd services; Crp prductin; Elementary and secndary schls; Grcery stres; Truck transprtatin; Real Estate; Autmtive repair and maintenance; Page 6

8 Child day care services; Traveler accmmdatin; Hspitals; Investigatin and security services; and Independent artists, perfrming arts, spectatr sprts and related industries. Applicatins targeting a gegraphic regin may include target markets within a specific cunty r gegraphic regin. Cvered Califrnia anticipates funding allcatins fr each targeted ppulatin will be based n the estimated distributin f the uninsured individuals in the targeted ppulatin and the number f cnsumers that the applicant is prpsing t reach. E. ELIGIBLE ENTITIES All Navigatr Prgram Applicants must meet the fllwing eligibility criteria as described belw and in cmpliance with the Enrllment Assistance Prgram regulatins: Demnstrate that the entity has existing relatinships, r culd readily establish relatinships, with Cvered Califrnia eligible cnsumers and self-emplyed individuals likely t be eligible fr enrllment in a Cvered Califrnia Health Plan; Meet any licensing, certificatin r ther standards prescribed by Cvered Califrnia; Nt have a cnflict f interest during the term as a Navigatr Grantee; and Cmply with the privacy and security standards adpted by Cvered Califrnia. Cvered Califrnia welcmes Applicatins frm rganizatins and entities that meet these criteria and als demnstrate prven experience in cnsumer utreach, educatin and enrllment activities. Fr cllabrative Applicants, it is the respnsibility f the lead agency t verify that all sub-cntractrs meet the eligibility requirements f this grant. Page 7

9 Pursuant t the Affrdable Care Act, Cvered Califrnia will select at least ne Navigatr Grantee that is a cmmunity-fcused nnprfit, and an additinal qualified entity as identified by the list belw. Entities Eligible fr Navigatr Grants American Indian Tribes r Tribal Organizatins Chambers f Cmmerce City, and Lcal Gvernment Agencies Cmmercial Fishing, Industry Organizatins Cmmunity Clleges and Universities Faith-Based Organizatins Indian Health Services Facilities Labr Unins Licensed Attrneys Nn-Prfit Cmmunity Organizatins Ranching and Farming Organizatins Resurce Partners f the Small Business Administratin Safety-Net Clinics (including Cmmunity Clinics, Free Clinics, FQHC, FQHC Lk-Alikes, IHS Direct Services Clinics, IHS 638 Cntracting r Cmpacting Clinics, IHS Urban Indian Health Centers) Schl Districts Tax Preparers as defined in Sectin 22251(a)(1)(A) f the Business and Prfessins Cde Trade, Industry, and Prfessinal Organizatins F. IN-ELIGIBLE ENTITIES The fllwing entities are nt eligible t receive a Navigatr grant: Individuals r entities wh hld a license issued by the Califrnia Department f Insurance, Health Insurance Issuers r Stp Lss Issuers, Assciatins that include members f, r lbby n behalf f the insurance industry, r Page 8

10 Recipients f any direct r indirect cnsideratin frm any health insurance issuer r stp lss insurance issues in cnnectin with the enrllment f any individuals r emplyees in a QHP r nn-qhp. G. COLLABORATIVE APPLICATIONS AND USE OF SUBCONTRACTORS While Cvered Califrnia will cnsider cllabrative applicatins, these applicatins shuld identify existing partnerships that can demnstrate peratinal readiness and the ability t meet enrllment gals. Cllabrative applicatins shuld identify a lead rganizatin, and list all ther cllabrative partners as subcntractrs. It is the sle respnsibility f the Grantee (lead rganizatin) t ensure subcntractrs meet the eligibility criteria and fllw all ther aspects f the Navigatr Prgram. Cvered Califrnia may require lead rganizatins t submit a cpy f their subcntractr agreements prir t executing an agreement with the lead rganizatin. If a prspective applicant plans t subcntract any enrllment services, the prpsal must include the infrmatin detailed in the Subcntractr Infrmatin (Sectin B.2 in Attachment I). In additin, the applicant and each Subcntractr must submit a Letter f Intent t Participate. There is n prvisin fr re-granting. The use f any subcntractr(s) must be fully explained in the Grant Applicatin/Prpsal). GRANT APPLICATION PROCESS, INSTRUCTIONS AND SCHEDULE The Grant Applicatin Prcess is a cmpetitive prcess where Cvered Califrnia will evaluate strengths and weaknesses f each applicant and make final selectins based n the criteria cntained in this dcument. The gal f the cmpetitive Grant Applicatin Prcess is t identify rganizatins that will prvide the best verall value, quality strategies t address the identified areas f enrllment pprtunity and the mst effective activities t meet the gals, bjectives and guiding principles f the Navigatr Prgram. Applicants wh demnstrate their experience and ability t effectively prvide the services sught, at a cmpetitive return n investment, will be favrably cnsidered fr grant funding. Cvered Califrnia reserves the right t: Accept grant Applicatins as submitted; Reject a grant Applicatin, in whle r in part; Reject all grant Applicatins; Allw applicatins t submit any missing r incmplete infrmatin within 48 hurs f the applicatin deadline; Cancel the Request Fr Applicatin; and/r Extend the applicatin submissin deadline. Change the dates in Grant Applicatin Schedule Sectin Page 9

11 A. SINGLE POINT OF CONTACT Applicants may nly cntact the Single Pint f Cntact as nted in the table belw fr any matters related t this Grant Applicatin unless therwise indicated. Address GRANT APPLICATION SINGLE POINT OF CONTACT CmmunityPartners@cvered.ca.gv B. GRANT APPLICATION PROCESS A multi-step Grant Applicatin prcess will be used t select the Navigatr Grantees. The majr steps include: Letter f Intent t Respnd (Optinal) Grant Applicant Cnference/Webinar (Optinal) Grant Applicatin Submissin (Required) Grant Applicatin Evaluatin and Selectin Prcess (Required) Grant Award (Required) 1. GRANT APPLICATION SCHEDULE The fllwing table utlines the tentative schedule fr imprtant Activities and Dates. Unless therwise stated, the deadline fr all scheduled Activities is 5:00 p.m. (PST) n the specified date. All dates are apprximate and subject t change as necessary withut an addendum t this Grant Applicatin. Changes will be psted at Activity Bard Apprve this Request fr Applicatin at the $6,675,000 amunt and funding mdel structure with allwing fr Public Cmment May 17, 2018 Apprximate Date Public Stakehlder Cmments frm Navigatr Cmmunity thrugh Webinar May 24, 2018 Letter f Intent t Respnd Due May 30, 2018 Last Day t Submit Inquiries and Questins Release Navigatr Request (RFA) fr Applicatin May 31, 2018 June 1, 2018 Page 10

12 Activity Respnse t Questins Psted n Exchange Website June 6, 2018 RFA Applicatin Due July 9, 2018 Grant Applicatin, Evaluatin and Selectin Prcess Ntificatin f Intent t Award Psted n the Exchange s Website Apprximate Date July 10, 2018 August 10, 2018 August 17, 2018 Last Day t Submit Prtest August 17, 2018 Navigatr Grant Award Perid September 1, 2018 August 31, LETTER OF INTENT TO RESPOND Ptential applicants shuld submit a Letter f Intent t Respnd t the Single Pint f Cntact address identified abve (Sectin A, page 10), by the date and time specified abve (Sectin B.1. pages 10 11). The Letter f Intent shuld cnfrm t the fllwing guidelines: Submit n the rganizatin s letterhead; Identify a single cntact persn, including their first and last name, title, address and direct phne number; Signed by a persn wh is authrized t cntractually bind the rganizatin in a ptential future cntract; Identify the estimated number f cnsumers that the applicant will enrll during the first year f the grant award perid; and Identify the target ppulatin(s) the applicant reach ut t and serve. Cvered Califrnia strngly encurages rganizatins t send the Letter f Intent as sn as the entity believes they will be applying fr the Grant Prgram. A list f rganizatins that submit a Letter f Intent may be psted n Cvered Califrnia s website fr thse interested in a cllabratin r partnership amng interested rganizatins. The Letter f Intent may be submitted via t the Single Pint f Cntact address. In additin, Applicants that submit a Letter f Intent will receive updates via regarding the Navigatr Prgram r mdificatins t the timeline. Such infrmatin and mdificatins t the timeline will als be psted at 3. GRANT APPLICATION WEBINAR Ptential applicants are strngly encuraged, but nt required, t participate in a webinar regarding the Grant Applicatin prcess n May 24, The webinar link will be available at Page 11

13 Upn request, Cvered Califrnia will prvide reasnable accmmdatins, including the prvisin f infrmatinal material in an alternative frmat, fr individuals with disabilities upn request. Requests fr such accmmdatins must be submitted via t CmmunityPartners@cvered.ca.gv. Cvered Califrnia will respnd t requests within ne week. 4. GRANTEE QUESTIONS AND CLARIFICATION Cvered Califrnia will accept written questins r cncerns related t this RFA and/r its accmpanying materials, instructins, r requirements, until June 6, 2018?. Applicants are encuraged t submit questin prir t the deadline. Applicants must nt call with questins. Organizatins may submit questins by cmpleting the Grant Prgram Questin Submissin Frm, lcated n the website at The frm is t be submitted via t the Single Pint f Cntact by the deadline psted. The last day t submit inquiries is May 31, 2018 at 5:00 p.m. (PST). Please reference the Navigatr Prgram in the subject line when submitting inquiries. Questins received after the deadlines are nt guaranteed t be answered. Cvered Califrnia may, at its sle discretin, pst respnses t questins at Applicants must ntify the Single Pint f Cntact address f any ambiguity, cnflict, discrepancy, exclusinary specificatin, missin, r ther errr in this Request fr Applicatin by the deadline fr submitting questins and cmments. If an rganizatin fails t ntify Cvered Califrnia f such issues, the rganizatin will submit an Applicatin at their wn risk, and if awarded a Grant, the rganizatin: Shall have waived any claim f errr r ambiguity in this Request fr Applicatin; Shall nt cntest the Exchange s interpretatin f such prvisin(s); and Shall nt be entitled t additinal cmpensatin, relief, r time by reasn f the ambiguity, errr, r later crrectin. If questins r cncerns indicate significant prblems with the requirements f this Request fr Applicatin, Cvered Califrnia may, at its sle discretin, pst clarificatins t this Request fr Applicatin withut an amendment. Clarificatins t the Request fr Applicatin will be psted at C. PROTEST PROCESS A prtest may be submitted accrding t the prcedures set frth belw. If an rganizatin has submitted an Applicatin which it believes t be respnsive t the requirements f the slicitatin prcess and shuld have been selected, accrding t the Evaluatin Prcess and Selectin Criteria Sectin, and the applicant believes Cvered Califrnia s evaluatin prcess and selectin criteria was arbitrary and capricius, the applicant may submit a prtest f the selectin as described belw. Final decisins regarding the selectin f Grantees and prtests will be at the sle discretin f Cvered Califrnia s Executive Directr r Designee. All prtests must be made in writing, signed by an individual wh is authrized t cntractually bind the applicant, and cntain a statement f the reasn(s) fr prtest, citing the law, rule, regulatin r prcedures n which the prtest is based. Page 12

14 The prtester must prvide facts and evidence t supprt its claim. All prtests must be submitted via t the CmmunityPartners@cvered.ca.gv bx and they must be received by August 17, D. GRANT APPLICATION SUBMISSION Entities are invited t submit a Grant Applicatin fr cnsideratin. Applicants must respnd t each narrative questin cmpletely, and shuld nt reference ther sectins f the Applicatin t supplement their respnses, as each sectin will be scred independently. Cntent that is prvided beynd the stated character limits fr each sectin will nt be reviewed r scred. Applicants must ensure that their applicatin cmply with the instructins cntained in this Request fr Applicatin, and all Attachments and Instructinal dcuments. Materials submitted by prpsed applicants will be kept cnfidential t the extent prvided by law. Requests t view and/r btain cpies f Applicatins submitted by ther rganizatins are exempt frm disclsure under the Public Recrds Act. In additin, Gvernment Cde Sectin (a) (1) exempts frm disclsure under the Public Recrds Act all deliberative prcesses, cmmunicatins, r prtins f negtiatins with entities cntracting r seeking t enter int a Cntract with the Exchange and entities with which the Exchange is cnsidering a Cntract. Included within this exemptin are evaluatin materials, frms, scre sheets, and any ther dcuments which may be created during the evaluatin prcess. An entity may appear n nly ne Navigatr Grant Applicatin, either as the lead r as a subcntractr. Therefre, the maximum number f Applicatins that an entity may appear n is ne (1). In the event an rganizatin submits its Grant Applicatin prir t the due date, the rganizatin may later revise its Applicatin s lng as the revisin is received by the due date. When submitting the revised Grant Applicatin, the revised dcument will cmpletely replace the prir submissin. Organizatins must re-submit their Grant Applicatin in its entirety; replacement pages will nt be accepted. E. SUBMISSION METHOD Cvered Califrnia will nly accept Applicatins that are submitted electrnically. Paper cpy submissins will nt be accepted. Applicatins must be submitted electrnically t CmmunityPartners@cvered.ca.gv and submissins must fllw the applicatin criteria and submissin requirements in this dcument, Attachment I and utlined nline at STRATEGIC WORKPLAN Cvered Califrnia strngly encurages cst-effective prpsals that are likely t achieve significant enrllment f eligible cnsumers in Cvered Califrnia Health Plans. The tables belw depict ptential award amunts and suggested funding allcatin and the prjected number f enrllments and renewals by award size. Applicants are encuraged, but nt required t utilize these figures as guidelines in defining their grant prpsals and prpsed enrllment and renewal gals. Hwever, applicants shuld describe in their prpsal barriers in reaching the target ppulatin and why the enrllment and renewal gals fr that ppulatin is different frm the threshlds belw. Suggested Number f enrllment and renewal gals by grant size Page 13

15 Grant Size Enrllment and Renewal Gal (Individuals) $50, $100, $150, $200,000 1,000 $300,000 1,500 $400,000 2,000 $500,000 2,500 A. APPROPRIATE USE OF FUNDS Grantee s award funding must nly be used t cnduct the Navigatr Prgram activities and services cntained within the Cntract. Funds may be used t perfrm the fllwing activities: utreach, educatin, enrllment, and pst enrllment supprt t eligible cnsumers. Applicants will be required t develp and submit a strategic wrkplan with the prpsal that includes specific strategies, activities, and expected enrllments. Organizatins selected fr funding will be required t submit a strategic wrkplan each year. Applicants may chse t allcate grant funds t meet the needs and gals f the rganizatin as lng as they are within the guidelines described belw. B. PAYMENTS Cvered Califrnia will implement a perfrmance-based funding mdel with grant payments given when grantee meets the perfrmance requirement at defined intervals thrughut the grant term. Payment will be disbursed based n the fllwing schedule detailed in the fllwing disbursement table. Cvered Califrnia reserves the right t withhld payment; reduce the grant award size; and re-evaluate future funding based n nn-perfrmance and targeted gals. Seven Ttal Payments will be issues thrughut the grant term as fllws: One payment based n wrk plan Five payments based n Prgress Reprt submitted fr utreach activity gals One payment based n Effectuated Enrllment Perfrmance-based funding mdel payment disbursement table: Page 14

16 Mnth/Year Payment Grantee Perfrmance Requirement % Paid f Award Octber % f award Wrkplan Apprval 30% December 2018 February 2018 April 2018 June 2018 August 2018 August % f award Achieve year-t-date utreach activity gals per the submitted Bi-Mnthly Prgress Reprts 10% f award Achieve year-t-date utreach activity gals per the submitted Bi-Mnthly Prgress Reprts 10% f award Achieve year-t-date utreach activity gals per the submitted Bi-Mnthly Prgress Reprts 10% f award Achieve year-t-date utreach activity gals per the submitted Bi-Mnthly Prgress Reprts 10% f award Achieve year-t-date utreach activity gals per the submitted Bi-Mnthly Prgress Reprts 20% f award Achieve year-t-date effectuated enrllment gals 40% 50% 60% 70% 80% 100% C. INAPPROPRIATE USE OF FUNDS Any inapprpriate use f grant funds may result in terminatin frm participatin in the Navigatr Prgram and the crrespnding grant funding. The State shall recup r withhld all r part f a Grantee s funding fr the inapprpriate use f grant funds. D. COMPLIANCE WITH STATE AND FEDERAL LAW Any acquisitins made with grant funds shall be in cmpliance with state and federal law. The State shall recup r withhld all r part f a Grantee s funding fr failure t cmply with the standards set frth in the Standard Cntract upn which the award was based. Navigatr Prgram Grant funds shall nt supplant federal, state r private funds allcated t cnduct the same r similar wrk cntained within the Standard Cntract. EVALUATION PROCESS AND CRITERIA A. NAVIGATOR GRANT APPLICATION SELECTION CRITERIA Cvered Califrnia will select Grantees based n an assessment f the best verall value t implement Navigatr Prgram Activities t Cvered Califrnia cnsumers. Cvered Califrnia is nt required t select the lwest priced Applicatin submitted. Cvered Califrnia will thrughly review respnses t this Applicatin. During the evaluatin prcess, Cvered Califrnia will cnsider the fllwing: Page 15

17 Alignment with the Navigatr prgram bjectives; Apprach and strategy t address applicable and regin specific: Identified Areas f Enrllment Opprtunity Degree f innvatin, including the use f grant funds n stre frnts r ther permanent lcatins where cnsumers can receive enrllment and renewal assistance utside f nrmal business hurs.; Experience and demnstrated success in prviding enrllment assistance t Cvered Califrnia eligible cnsumers; Evidence demnstrating likely effectiveness f utreach, educatin, enrllment, and pst enrllment strategies; and Distinctiveness frm ther funded activities. B. NAVIGATOR GRANT APPLICATION EVALUATION PROCESS The evaluatin prcess will use a 100-pint rating using the fllwing factrs: A. (30 Pints) Qualificatins and References (Sectin B.1.b,c f Attachment I) B. (30 pints) Prpsed Persnnel (Sectin B.1.d f Attachment I) C. (40 pints) Statement f Wrk (Sectin B.1.e f Attachment I) C. NAVIGATOR GRANTEE NOTIFICATION Awards will be based n the evaluatin criterin identified in Navigatr Grant Applicatin Selectin Criteria (Sectin A, pages 18-19). Ntificatin f Intent t Award will be psted n August 17, 2018, per the Grant Applicatin Schedule (Sectin B.1, pages 11-12) and psted at Awards may be annunced in phases. REQUIRED SUBMISSION DOCUMENTS A. STRATEGIC WORK PLAN (SEPARATE DOCUMENT) The template (spreadsheet) t use t submit the strategic wrkplan is nted in the Strategic Wrkplan Sectin (page 16) and is lcated at alng with a sample strategic wrkplan fr reference. B. ATTACHMENT I NAVIGATOR GRANT APPLICATION (SEPARATE DOCUMENT) C. ATTACHMENT II FOR COLLABORATIVE APPLICATIONS ONLY SUBCONTRACTOR INFORMATION AND LETTER OF INTENT (SEPARATE DOCUMENT) Page 16

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