CENTRE WPSH. ACS & EMS Ice Bucket Challenge. weekly newsletter of West Parry Sound Health Centre

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Jarvis, Brad Karges, Adam Sheridan, Matt Irvine, Jason Predie, Pat Dixon, Cori Moreau, Kathleen Hall, Andrew Healey, Greg Purcell, Frank May, and Cherith Greenwood.

1 news CENTRE WPSH weekly newsletter of West Parry Sound Health Centre ACS & EMS Ice Bucket Challenge September 1 to These EMS medics and ACS dispatchers participated last week in the Ice Bucket Challenge, donating $350 to support ALS care and research: Glenna Watson, Jen Cremer, Tammy Bartholomew, Lora-Lynn Phillips, Clayton McGee, Tom Hunter, Guy Harris, Derek Jarvis, Brad Karges, Adam Sheridan, Matt Irvine, Jason Predie, Pat Dixon, Cori Moreau, Kathleen Hall, Andrew Healey, Greg Purcell, Frank May, and Cherith Greenwood. As part of the popular fund-raiser, these individuals and services were challenged to take the icy shower: Parry Sound OPP; doctors Bill Smyth, Tim Redmond, and Wil Smith; Bruce Armstrong; and Muskoka ACS.

Ontario Telemedicine Network Patient Education - Fall 2014 Osteoporosis Workshop designed to assist those diagnosed with osteoporosis/ osteopenia.

2 Ontario Telemedicine Network Patient Education - Fall 2014 Osteoporosis Workshop designed to assist those diagnosed with osteoporosis/ osteopenia. Presented by Southlake Regional Health Centre Presentations by a Rheumatologist, Pharmacist, Dietician, Occupational Therapist and Kinesiologist Classes in Sept and Nov - $35 for workbook Fibromyalgia Education Program Presented by Southlake Regional Health Centre Presentations by Rheumatologist, Pharmacist, Physiotherapist, Occupational Therapist, Social Worker and Kinesiologist Physiotherapist on site to assist 8 weeks - classes begin Oct 31 - $35 for workbook Weight Management Program Designed to assist individuals in making life style changes. Presented by Southlake Regional Health Centre Presentations by Registered Dietitian 7 weeks beginning in Sept. and Nov. - cost $35 Craving Change Workshop to Better Manage Emotional Eating Presented by Southlake Regional Health Centre Presentations by Registered Dietitian 4 weeks long beginning in Nov. - $10 for workbook Osteoarthritis Education Series designed to teach people how to manage their condition. Presented by Arthritis Society Sudbury Chapter Presentations by Occupational Therapist 5 weeks long (usually begins in Oct.) - Free Contact WPSHC Telemedicine Coordinator Kathy Hamer khamer@wpshc.com ext Celebrating CARE All the staff in the ER were very kind, caring and compassionate... Celebrating CARE is a weekly feature presenting comments received from patients and families served by WPSHC. SWAT news Tuesday evening euchre begins Sept. 2 Euchre games will be starting up again on Tuesday, September 2 at 7 p.m. in the Celebration Room at Lakeland. Everyone is welcome come out and play. (First Tuesday of every month). The next Casino Rama bus trip SWAT s next Casino Rama bus trip has been scheduled for Friday, October 17. Tickets are $10 each - this price includes free buffet dinner. Please call ext if you are interested. CANCELED SWAT - Staff Welcoming and Activities Team supporting Quality Worklife at WPSHC We have reserved the Bobby Orr Community Centre on Saturday, December 13 for our annual West Parry Sound Health Centre Christmas Celebration and Long Service Awards Ceremony. Save the date.

pharmacy, information technology, occupational health and safety and infection control, health records, OR, diagnostic imaging, and

There was also time for community orientation with a cruise aboard the Island Queen, and a hike through rattlesnake habitat with

During the hike they stopped for a photograph after finding a Massasauga rattlesnake sheltered under a large flat rock.

3 weekly newsletter of West Parry Sound Health Centre We welcome our NOSM students September 1 to Our new class of Northern Ontario School of Medicine (NOSM) third-year students spent last week in clinical orientation with staff from nursing, pharmacy, information technology, occupational health and safety and infection control, health records, OR, diagnostic imaging, and rehab. There was also time for community orientation with a cruise aboard the Island Queen, and a hike through rattlesnake habitat with Killbear Park Lead Naturalist Kenton Otterbein. During the hike they stopped for a photograph after finding a Massasauga rattlesnake sheltered under a large flat rock. The students are: Krista Marcotte and Parker, Amanda Lalande Butera and Vinny, Kelly Lewis, Natalie Fraser, Katherine Knight, and Lindsay Miller. Please welcome our NOSM students as they spend their academic year learning at WPSHC and out in our community. We are grateful to all of the local faculty and preceptors who work to make this important partnership possible.

5 Worklife Pulse Survey open for participation: August 22 to October 6

You can be a part of planning our future Visit About Us and Strategic Planning You can provide your comments online by using the Contact Us button at www.wpshc.

Please consider the following questions and provide us with your comments: Do our existing Vision, Mission, and Values accurately reflect your perceptions and expectations of WPSHC?

6 You can be a part of planning our future Visit About Us and Strategic Planning You can provide your comments online by using the Contact Us button at We now need to create a new strategic plan and we are asking for your help. Please offer your opinion. Join us in preparing for the future delivery of health care services in our community. Please consider the following questions and provide us with your comments: Do our existing Vision, Mission, and Values accurately reflect your perceptions and expectations of WPSHC? What, if anything, would you recommend that we consider changing? Do our Values accurately describe the experience of our patients and families, staff, physicians, volunteers, and community partners? If not, how is it different? Do the current Strategic Issues accurately describe what the health centre s priorities should be during ? What should be added or removed? Where should we be going? Please complete this sentence: During , I expect that my community hospital will...

Northern Angel... is that you? Are you a Northern Angel? Care and compassion that inspires a donation from someone you ve touched, earns you the Northern Angel title signified by an angel pin.

Over the years, we have received many donations because of wonderful care but had no way of heralding it. Now, when you inspire generosity, we will pin you. Yes, you can receive many.

Our Foundation s Northern Angels After donations were received in their honour, Dr. David Clarke and Nurse Manager Julia Sek have been presented with Northern Angel pins.

Carved in wood and crafted into a weather vane, the angel graced the living-room gable of McCarthy s Fool s Paradise home until a tornado knocked it off in 1998.

7 Northern Angel... is that you? Are you a Northern Angel? Care and compassion that inspires a donation from someone you ve touched, earns you the Northern Angel title signified by an angel pin. This little pin, made especially for the WPSHC Foundation, honours people in all departments in our health centre whose actions/care inspire donations of $100 or more. Over the years, we have received many donations because of wonderful care but had no way of heralding it. Now, when you inspire generosity, we will pin you. Yes, you can receive many. It s an exclusive club open to all. We will be posting the names on our website and publishing them in the health centre s newsletter, so please, if you prefer to remain anonymous, please let us know. Our Foundation s Northern Angels After donations were received in their honour, Dr. David Clarke and Nurse Manager Julia Sek have been presented with Northern Angel pins. Our Angel (as shown above) Bob Ross, artist and friend of celebrated painter Doris McCarthy, designed the angel in Carved in wood and crafted into a weather vane, the angel graced the living-room gable of McCarthy s Fool s Paradise home until a tornado knocked it off in McCarthy loved her summer studio on Georgian Bay and in her later years, remained in residence with the help of doctors and staff at West Parry Sound Health Centre. Full of grace, hope, and goodwill, McCarthy s angel became the ideal icon to lend to the Foundation s Northern Angel campaign - through which they will honour the importance of compassionate care. Take steps to end violence against women and children Participate in the 2014 annual Walk for Community Safety September 24 4:30 p.m. Market Square Park Parry Sound Light freshments contact Donna or Doris at for more information Organized by the District of Parry Sound Domestic Violence Coordinating Committee Attend our annual Appreciation Barbecue We re saying Thank you to staff, physicians and volunteers Mark this in your calendar and please plan to join us. September 12 11:30 to 1 p.m. WPSHC Cafeteria Stop at the Foundation Office and buy a Support the Girls raffle ticket - GREAT PRIZES! There s space for one more golfers in our Foundation s Support the Girls Golf Tournament Saturday, September 27 Parry Sound Golf & Country Club Registration begins 8 a.m. Shotgun start at 10 Contact Cathy Knox at extension 3348 or cknox@wpshc.com

ROP information taken from www.accreditation.

patient/client safety and minimize risk. In the Qmentum accreditation program, ROPs are vital components of patient safety and quality improvement.

8 ROP information taken from ROP this week s Required Organizational Practice Accreditation Canada defines a Required Organizational Practice (ROP) as an essential practice that organizations must have in place to enhance patient/client safety and minimize risk. In the Qmentum accreditation program, ROPs are vital components of patient safety and quality improvement. Client safety: education and training The organization delivers client safety training and education at least annually to the organization s leaders, staff, service providers, and volunteers, including education targeted to specific client safety focus areas. Guidelines Annual education on client safety is made available to the organization s leaders, staff, service providers, and volunteers, and organizations identify specific client safety focus areas such as safe medication use, using the reporting system for adverse events, human factors training, techniques for effective communication, equipment and facility sterilization, hand washing and hand hygiene, and infection prevention and control. Tests for compliance Major There is annual client safety training, tailored to staff needs and the organization s client safety focus areas. Our response to this ROP WPSHC facilitates annual client safety training for all employees organization wide. The annual patient safety training is organized to meet the current needs of staff and focus on client safety focus areas. This year the mandatory Patient Safety Education days are being held September 18 to October 3 in the classroom on second floor. The classroom will be open 24 hours a day to accommodate all staff schedules or for staff to drop in at their own convenience and complete their learning activities. A sign-in sheet will also be available for staff to sign and record attendance. All volunteers will also be encouraged to attend this important learning opportunity. Keep watching for more details of what is to come!

9 ROP this week s Required Organizational Practice Venous Thromboembolism (VTE) Prophylaxis The team identifies medical and surgical clients at risk of venous thromboembolism (deep vein thrombosis and pulmonary embolism) and provides appropriate thromboprophylaxis. Guidelines Venous thromboembolism (VTE) is the collective term for deep vein thrombosis (DVT) and pulmonary embolism (PE). VTE is a serious and common complication for clients in hospital or undergoing surgery. Evidence shows that incidence of VTE can be substantially reduced or prevented by identifying clients at risk and providing appropriate, evidence-based thromboprophylaxis interventions. Currently, the American College of Chest Physicians Evidence-Based Clinical Practice Guidelines (8th edition) are the generally accepted standard of practice for the prevention of VTE. The widespread human and financial impact of thromboembolism is well documented. Development of VTE is associated with increased patient mortality, and is the most common preventable cause of hospital death. In addition, both hospital costs and median length of stay are greatly increased for patients developing VTE. Tests for compliance Major - The organization has a written thromboprophylaxis policy or guideline. Major - The team identifies clients at risk for venous thromboembolism (VTE). ((Deep vein Thrombosis (DVT) and pulmonary embolism (PE)) and provides appropriate evidence-based, VTE prophylaxis. Minor - The team establishes measures for appropriate thromboprophylaxis, audits implementation of appropriate thromboprophylaxis, and uses this information to make improvements to their services. Major - The team identifies major orthopaedic surgery clients (hip and knee replacements, hip fracture surgery) who require post-discharge prophylaxis and has a mechanism in place to provide appropriate post-discharge prophylaxis to such clients. Minor - The team provides information to health professionals and clients about the risks of VTE and how to prevent it. Our response to this ROP Physician Venous Thromboprophylaxis Guidelines are in place and posted to the WPSHC Policy Board under Clinical Guidelines. These guidelines have been developed and implemented in collaboration with physicians and adhere to the CHEST guidelines Patients are assessed at admission for risk of VTE/DVT/PE - physicians are prompted to review requirements by the Admission Order Set. The Admission Order Set prompts assessment and outlines appropriate thromboprophylaxis. Physician members of the Medical Quality Improvement Committee audit the effectiveness of the VTE prophylaxis of patients. The audit results are reviewed by MQIC and opportunities for improvements are shared with physicians. The post-operative order sets for major orthopaedic surgical patients all have VTE prophylaxis orders included (total hip, total knee and fractured hip). At time of patient discharge, education is provided by staff. Medication and follow-up is arranged for each patient as required. The Physician Venous Thromboprophylaxis Guidelines identify the risks of VTE and how to prevent it.

MONDAY Soup: Beef Barley Sweet potato bisque Entree: Beef dip sandwich Pork souvlaki with rice and vegetables TUESDAY Soup: Mushroom Tomato ravioli Entree: Oriental style beef and vegetables with

broccoli casserole FRIDAY Soup: Chicken wild rice Pea Entree: Fish & fries Salad bar SATURDAY Soup: Tomato Entree: Chicken burger SUNDAY Soup: French onion Entree: Hot hamburger sandwich with

.. Open for lunch service from 11:30 a.m. to 1:30 p.m. Meal Cards can be purchased in the Cafeteria, or from the Finance Department during regular office hours - Monday to Friday - 8 a.m. to 4 p.m. DINNER menu Open for dinner service from 5 to 7 p.

10 MONDAY Soup: Beef Barley Sweet potato bisque Entree: Beef dip sandwich Pork souvlaki with rice and vegetables TUESDAY Soup: Mushroom Tomato ravioli Entree: Oriental style beef and vegetables with rice Popcorn shrimp & onion rings WEDNESDAY Soup: Low-sodium chicken vegetable Beef pasta Entree: Meatball sub sandwich Salad bar THURSDAY Soup: Potato bacon Italian wedding Entree: Taco pie Chicken broccoli casserole FRIDAY Soup: Chicken wild rice Pea Entree: Fish & fries Salad bar SATURDAY Soup: Tomato Entree: Chicken burger SUNDAY Soup: French onion Entree: Hot hamburger sandwich with vegetables Delicious selection of made-to-order sandwiches available at our Sandwich Bar during lunch hours Monday to Friday OUR DAILY LUNCH MENU What s cooking this week... Open for lunch service from 11:30 a.m. to 1:30 p.m. Meal Cards can be purchased in the Cafeteria, or from the Finance Department during regular office hours - Monday to Friday - 8 a.m. to 4 p.m. DINNER menu Open for dinner service from 5 to 7 p.m. MONDAY Chicken & dumplings Roast potatoes French-cut green beans TUESDAY Turkey a la king Tea biscuit Diced carrots WEDNESDAY Spaghetti & meat sauce Garlic bread THURSDAY Roast pork with gravy Mashed potatoes Peas FRIDAY Roast beef with gravy O Brien potatoes Carrot coins SATURDAY Chicken broccoli alfredo Herbed potatoes Buttered corn SUNDAY Roast turkey with gravy Garlic mashed potatoes Herbed green beans All weekly menus can be subject to change

11 weekly newsletter of West Parry Sound Health Centre September 1 to American Sign Language training for crisis response

news CENTRE WPSH Our Foundation Launches Northern Angel recognition Finding the formulary online weekly newsletter of West Parry Sound Health Centre

news CENTRE WPSH Our Foundation Launches Northern Angel recognition Finding the formulary online weekly newsletter of West Parry Sound Health Centre news Our Foundation Launches Northern Angel recognition CENTRE WPSH weekly newsletter of West Parry Sound Health Centre Finding the formulary online Did you know that our Pharmacy formulary can be accessed