T.J. PATIENT ENCOUNTERS. Terri Lou Royse and. Joe Asman MAY JUNE SEPTEMBER FALL ,500 7,328 CONGRATULATIONS, FITBIT WINNERS:

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1 MAY 8, 2017 LET'S CELEBRATE HOSPITAL WEEK! T.J. Samson Community Hospital and T.J. Health Columbia are more than a place where people go to heal. We are a part of the community that fosters health and represents hope. From providing treatment and comfort to the sick, to welcoming new life into the world, we are central to a healthy and optimistic community. The 2017 National Hospital Week theme is The Healing Heart of Healthcare. National Hospital Week is a celebration of people. We re extremely proud of each member of the T.J. family, and we recognize the important role each of you play in providing excellent healthcare to our patients every day. We look forward to celebrating together this week!

2 MAY May 23: Lunch & Learn with Dr. Max Kinnaman: Major Depressive Disorder JUNE June 10: Metcalfe County Relay for Life June 16: Adair County Relay for Life June 17: T.J. Community Health Fair June 27: Lunch & Learn with Dr. Patrick Klapheke: Weighing Your Options SEPTEMBER Sept. 9: Glasgow Barren County Heart Walk FALL 2017 Commission on Cancer Survey If you have an important date or event that should be added, please it to CONGRATULATIONS, FITBIT WINNERS: Terri Lou Royse and Joe Asman T.J. PATIENT ENCOUNTERS 4/29/17 5/5/17: 7,500 4/22/17 4/28/17: 7,328

3 HOSTED BY: RNs INTERESTED IN LEARNING MORE ABOUT Nurse Care- Self Care We are excited to bring you this live presentation featuring: Information about your new Partnership Benefits Care for self, family, and colleagues Food served! WHERE: TJ Samson Community Hospital Classroom 2 WEDNESDAY, MAY :30 am 12pm 7:30 a.m. OR p.m. 7:30 am OR 12 pm EVENT REGISTRATION: Laura Sweet lsweet@tjsamson.org We recently received the following compliments on some of our awesome employees. Way to go, team! Jane Massey & Ruth Gibbons, Pavilion Housekeeping I am a walker at the Pavilion and every time I am here I am very impressed with the friendliness of Ruth and Jane. They take great pride in their jobs here and do a wonderful job cleaning. They bust their tail feathers for this place. They deserve much recognition for the outstanding work that they do. Kristin Amos, Patient Access, and Steven Avery, Respiratory Care Kristin was awesome and very helpful. Steven was very personable and patient. Mothers Day Massage Special $35 One Hour Massage Session Purchase Certificates for $35 for a One Hour Massage from May 1 to May 12. Must be purchased by a T.J. employee, but anyone may use them. Purchase your gift certificates in Outpatient Rehab at the Pavilion with cash, check, debit/credit or payroll deduction. Anne Hodges or Mark Quigley for more information.

4 Congratulations, Graduates! Celebrating NATIONAL NURSES WEEK Order online at papajohns.com and use code NURSE17 to receive 50% OFF your order from MAY 6 TO MAY 12. (Online only, discount off original menu prices.) Left to right: Courtney Kimbler and Stephanie Bradley, both in the Case Management Department. COURTNEY KIMBLER passed her Case Management certification on April 24 th. STEPHANIE BRADLEY will be graduating from Western Kentucky University on May 21, 2017 with her Master s Degree in Nursing Administration. TARRAH GARCIA, T.J. Health Columbia Scheduler, graduated from Somerset Community College on May 5 th with an Applied Science, Majoring in Medical Information Technology. Left to right: Jim Lee, Tony Robertson and Shea Wilson. Tony Robertson, Manager of Papa John's in Glasgow, is providing a week-long 50% discount to all T.J. employees in honor of National Nurses Week. Tony and the Papa John's family appreciates the hard work and dedication of the entire T.J. family. He also gave gift certificates for pizza and a movie to all of our House Supervisors (listed below). Thank you, Papa Tony, for recognizing these awesome nurses! Amanda Humes Felicitas Bidwell Jessica Hoy Kim Kessler Larry A. Reece Leeda Chidester Marsha Houchens Melissa Depp Mishanda Griffin Rebecca L. Turner

5 NARCAN TRAINING OPEN TO FIRST RESPONDERS & HEALTHCARE PROVIDERS IN BARREN, HART AND METCALFE COUNTIES NO REGISTERATION REQUIRED TRAINING WILL LAST ONE HOUR Overdose Prevention and Reversal You will be instructed on how to prevent and recognize an opioid overdose and what to do if one occurs. First Responders will be trained in how to administer nasal Narcan and receive information on how to obtain Narcan. The first 75 first responder attendees will receive a Narcan kit Tuesday, May 16 th, :00 a.m. T.J. Samson Pavilion Community Center If you have questions call Chas Taylor, Program Director KY-ASAP 270/

6 CAFETERIA MENU Monday 5/8/17 Ham with Brown Sugar Glaze, Fried Chicken Sandwich, Fries, Snap Peas, Steamed Carrots, Navy Beans, Cornbread Tuesday 5/9/17 PASTA BAR! Chicken, Meatballs, Marinara, Alfredo Sauce, Mushrooms, Onions, Cheeses, Broccoli, Tomatoes, Olives, and Garlic Bread Wednesday 5/10/17 FREE BBQ LUNCH! Shredded Pork BBQ Sandwich, Baked Beans, Chips, Cookie, and a Drink Thursday 5/11/17 Frito Chili Pie and Chicken Tacos with Black Beans, Lettuce, Tomatoes, Cheese, Olives, Jalapenos, Sour Cream, Salsa, and Guacamole Friday 5/12/17 Burger Bar! Beef Burgers, Turkey Burgers, Cheddar, Pepper Jack, Swiss, Lettuce, Tomato, Onion, Pickles, French Fries, and Condiments

7 T.J. Employee Fox Hollow Golf Scramble MONDAY, MAY 15TH FOX HOLLOW GOLF COURSE ARRIVE AT 5 P.M. All teams tee off at 5:30 4 Person Alternating Best Ball Scramble (9 holes) Teams can be made up of employees and spouses. A department can team up with another department if needed. Departmental Teams compete for the Bedpan Trophy. *Meet at the Fox Hollow Pavilion when finished to turn in scorecards. One Mulligan per player can be purchased for $5. Proceeds raised will go to the American Heart Walk Fund. {$11 per player for green and cart fees} T.J. pays $6 and employee pays $5 to play. Spouses pay the full cost of $11 to play.

8 matters Tell us what you Think Our annual employee engagement survey will be starting on May 8. Please check your for a link to the survey. Your participation is greatly appreciated, and your input is very important to us. We encourage all employees to participate in our Employee Satisfaction Survey. We are counting on your feedback. Confidential surveys are conducted by:

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10 MAJOR DEPRESSIVE DISORDER: Guidelines for Evaluation & Treatment Lunch and Learn with Dr. Max Kinnaman Medical Director, T.J. Health Columbia Behavioral Health Center TUEsday, MAY 23, p.m. to 1 p.m. T.J. Health Pavilion Community Center 310 N.L. Rogers Wells Blvd., Glasgow Bring a sack lunch and drinks will be provided. One CEU will be awarded to nursing professionals who attend. Please call or kshepard@tjsamson.org for more information.

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12 Mission TJ Regional Health will promote and provide for the health and wellness of the communities we serve and the healthcare professionals who serve them. Vision TJ Regional Health will utilize available resources to anticipate and exceed the healthcare needs of the region with a focus on quality and compassion. Core Values Service Excellence Responsive Vision Innovation Compassion Ethics

13 T.J. PLEDGE I WILL SHOW COMPASSION: see all patients, family members, visitors, coworkers, physicians, and anyone else at T.J. as my customer recognize that each and every interaction I have at T.J. Regional Health matters show kindness and compassion towards my customers at all times be sensitive to the personal and private needs of every customer I WILL COOPERATE WITH OTHERS: maintain zero tolerance for abusive behavior listen and be willing to accept fault when I make a mistake never underestimate the power of an apology refrain from blame and judgment bring a sense of calm to stressful situations I WILL COLLABORATE WITH OTHERS: value myself and every coworker as an equal part of one GREAT team working together treat others in a way that I would like to be treated participate only in conversations that are courteous, respectful, and reflect positively on my teammates and T.J. Regional Health foster a calm and pleasant atmosphere, and refrain from gossip, rumors, and insults speak honestly, seek truth, and act with integrity towards my teammates value the uniqueness and expertise that each team member contributes to the whole meet the need of the moment, regardless of whether or not it is considered part of my job I WILL COMMUNICATE: smile - at everyone always introduce myself, my role, and my purpose use body language, eye contact, and tone of voice that shows respect in every interaction follow the 10/5 rule: always acknowledging people at 10 feet away with a smile and always greeting people at 5 feet away escort any customer in need (visitors, patients) to their destination I WILL ADAPT TO CHANGE: be a part of the solution when I am presented with a challenge embrace change and set the example for those around me accept openly when there are changes that T.J. Regional and/or I have no control over manage the expectations of others by explaining duration and next steps as often as needed I WILL BE A CHAMPION: serve with passion view myself as an owner of T.J. Regional Health and act accordingly take responsibility for the physical appearance of T.J. Regional Health, including my work area go out of my way to daily thank and compliment my customers and coworkers dare to make a difference and be exceptional constantly try to improve myself and T.J. Regional Health speak positively about T.J. Regional, while at work and in public places outside of work

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