news We re celebrating Nursing Week!

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Abigayle Griffith
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and congratulate you on this tremendous accomplishment. I appreciate that this has been a three-year journey and your commitment to our child-maternal program is ongoing.

1 news We re celebrating Nursing Week! CENTRE WPSH weekly newsletter of West Parry Sound Health Centre May 9 to MORE OB Team: On behalf of the Board & Senior Leadership Team, I would like to acknowledge your exceptional efforts and congratulate you on this tremendous accomplishment. I appreciate that this has been a three-year journey and your commitment to our child-maternal program is ongoing. Your collective efforts have made tangible differences in the experiences of our families and the confidence of our community. Thank you for this and well done! Regards, Donald Thank you and congratulations High scores in final MORE OB program The MORE OB Program is implemented over three modules. Our team has just completed the final module; a program focused on Changing the Culture. Our culture now has a stronger focus on reflective learning, modifying practice based on findings and best outcomes. In module two we focused on teamwork and communication tools, which set the foundation for working on our culture. We continued to work on emergency drills and skills and formulated processes to review cases and learn from one another. We completed pre- and post-culture Assessment Surveys and our score results were consistently high, demonstrating success in our progress to a culture that promotes patient safety. The results of our team were well above the national average. Thank you to the entire OB Team - you continually strive to ensure safe and evidence-based best outcomes. Regards, Julia Sek, Quality and Risk Manager

2 Participate Be a sponsor Be a promoter... We can all say thank you by joining donors in support of the Georgian Bay Walk - Run - Pole

Congratulations to education award recipients Our Foundation receives donated money that is directed to educational purposes here at WPSHC.

Several applications were received and reviewed by the Education Council. Thank you to the Foundation and their funding partner the Iron City Fishing Club for making the money available.

Milly Thomson Nurse Educator, WPSHC Education Council Chair Thank you Donors are helping to improve our delivery of Patient and Family Centred Care Congratulations to our winning recipients: Holiness

3 Congratulations to education award recipients Our Foundation receives donated money that is directed to educational purposes here at WPSHC. Working with the Education Department, a call for applications was sent to all clinical health centre employees to apply for the available funds. Several applications were received and reviewed by the Education Council. Thank you to the Foundation and their funding partner the Iron City Fishing Club for making the money available... and an added thanks to all employees who submitted applications. Milly Thomson Nurse Educator, WPSHC Education Council Chair Thank you Donors are helping to improve our delivery of Patient and Family Centred Care Congratulations to our winning recipients: Holiness Ariajegbe, RN Kerry Anne George - Occupational Therapist Laura Laaksonen - Lab technologist Kristen Millett - Exercise Specialist Nancy McIsack - Rehabilitation Assistant Kim Belecque - PSW Taiwo O.Nelly (Sola) - Laboratory Assistant Kathy Hamer - Telemedicine Coordinator Graham Pecman - RN Lab Week Gummy Bear guesser! The laboratory technology students who helped plan and present recent Lab Week activities - Shakira Gerald, Meaghen Watt, Regina Todd, and Summer Jeffray - present Chief Nursing Officer Deborah Randall-Wood with a jar of gummy bears. Deborah was one number high with her gummy guessimate of 57. The contest was part of the Lab Week display in our lobby. Our thanks to the students for the information and education that was provided.

Thank you for supporting our delivery of Patient and Family Centred Care Please join us for the Nursing Award

We are pleased to share that Town of Parry Sound Councillor Keith Saulnier will be joining us again this year to

Thank you to those who took the time to nominate a nursing colleague who met the Excellence Award criteria.

4 Thank you for supporting our delivery of Patient and Family Centred Care Please join us for the Nursing Award presentation and refreshments The Nursing Award Celebration will be held on Friday, May 13 at 2 p.m. in the front lobby. We are pleased to share that Town of Parry Sound Councillor Keith Saulnier will be joining us again this year to assist with the presentation. Thank you to those who took the time to nominate a nursing colleague who met the Excellence Award criteria. The Department of Patient Care would like to congratulate the following award nominees: Amanda Collison, RN Donalee Kropf, RN Acute Care Team staff Lynn Mullen, RPN Lisa Robinson, RN Winner to be announced Friday!

Pharmacy Automated Dispensing Units (ADU) implementation McKesson AcuDose-Rx Cabinets Now that our WPSHC AcuDoseRx team has traveled to Pittsburgh to complete a three-day training session, training

These super users will help guide and problem solve for general users once the cabinets go live.

The cabinets will be implemented into our daily work environment in a phased-in approach across the organization. Implementation will commence in June 2016.

5 Pharmacy Automated Dispensing Units (ADU) implementation McKesson AcuDose-Rx Cabinets Now that our WPSHC AcuDoseRx team has traveled to Pittsburgh to complete a three-day training session, training of the rest of our staff members will proceed. Our ADU Champions will begin by training those users who will be known as super users. These super users will help guide and problem solve for general users once the cabinets go live. Training for nursing staff will begin May 24 and continue over a three-week time frame to allow for ample time. The cabinets will be implemented into our daily work environment in a phased-in approach across the organization. Implementation will commence in June Stay tuned for more information on when your patient care area will go live in future newsletters. Questions or concerns? If you have a question, it is more than likely that someone else has the same question. Please forward your inquiries to any member of the AcuDose Rx Team. These will be answered in upcoming newsletters. Send in your questions and let s all learn at the same time! Meet our new Lead Pharmacist Originally from Paradise, Newfoundland, I graduated from Memorial University of Newfoundland in 2002 with my degree in Pharmacy and completed a Bachelor s degree in Science with a major in Nutrition, minor in Chemistry in I have worked in both community pharmacy and hospital pharmacy since I finished school in 2002 and have been a licensed pharmacist in NL, NS, NB, and ON at various points in my career. I have been with Northwest Telepharmacy Solutions for almost six years and have been our lead pharmacist for several other clients before WPSHC. In my spare time I can be found either playing guitar, taking landscape photography, or walking my Golden Retriever (Vedder) and my Flat Coated Retriever (Gibson). Thanks, Josh Bryant, RPh Optimizing medication management with technology In May 2015, West Parry Sound Health Centre s senior management team began developing a plan to implement Automated Dispensing Units (ADU) within our organization. Purchased by a donation to our Foundation from the Bongard Family, long-time cottagers in Pointe au Baril, this $200,000 system is allowing us to automate our medication dispensing process. We ve been touched by a Northern Angel!

6 North East LHIN New clinical quality lead for North East LHIN Dr. Reena Dhatt, a family physician based in Sudbury, is the successful candidate for the position of the North East Local Health Integration Network (NE LHIN) Clinical Quality Lead. In this position, Dr. Dhatt will align the quality agenda, and accelerate efforts to promote a culture of quality that will enable improved patient outcomes. Dr. Dhatt will have a dual reporting relationship to the Chief of Clinical Quality at Health Quality Ontario (HQO) and the CEO of the North East LHIN. Through the establishment of a Regional Quality Table, HQO and the NE LHIN are collaborating to advance clinical quality in a coordinated way to support improvement to patient care. Dr. Dhatt will chair the North East LHIN Regional Quality Table. Dr. Dhatt has been an asset in the past year as the North East LHIN s Primary Care Lead for the Sudbury/ Manitoulin/Parry Sound Hub, said NE LHIN CEO Louise Paquette. In this new position as clinical quality lead, she will continue to work to improve the outcomes and experience of patients in the northeast by focusing on quality among all health care practitioners. continued on next page

New clinical quality lead for North East LHIN continued from previous page The regional quality tables are important forums for bringing together health system leaders to discuss local quality

7 New clinical quality lead for North East LHIN continued from previous page The regional quality tables are important forums for bringing together health system leaders to discuss local quality issues, and the clinical quality leads are critical to their success, says Lee Fairclough, Vice President, Quality Improvement. Dr. Dhatt s deep rooted commitment to the community, passion for health equity and vast experience across health sectors made her a clear choice for the clinical quality lead. Dr. Reena Dhatt is a family physician who has been in active family practice for the last 25 years. In true northern style, her experience not only includes care of a large and complex practice, but also covers emergency medicine, hospital inpatient care, and long-term care. She serves as a general practitioner allergist for the region and is certified in Travel Medicine and Occupational Medicine. As an Associate Professor, Family Medicine at Northern Ontario School of Medicine (NOSM), she has had an opportunity to teach undergraduate and postgraduate learners as well as assist in curriculum and policy development as the co-site director postgraduate, NOSM. It is a challenging time in medicine and the only pathway to success from a health care perspective is through collaboration and education. I am excited to join a team of visionaries who understand the impact of health policy on the practice of medicine at a local level. The team is also incredibly receptive to understanding the unique dynamics of a northern practice whether urban, rural or remote and adapting priorities to have meaningful impact at a community level, said Dr. Dhatt. I am grateful to be given this opportunity to network with the entire North to understand what it is that we think quality in medicine is and how we can all be a part of a system that values health equity, data integrity and high quality health care. Last year, she became the primary care LHIN lead for Sudbury where she was engaged in the development of Health Links, community networking, and infrastructure planning for primary care. Her board work includes postings at Northern Ontario Academic Medicine Association and Physician Clinical Teacher s Association as well as at the Ontario Medical Association on the Member Services Board. She is the lead for the Sudbury Family Medicine LEG. She also serves as a peer lead for Ontario MD. Dr. Dhatt describes herself as a local doctor with deep roots in her community and region. She is excited to work with other health care providers in her region who are passionate about health equity, have a commitment to quality, and believe that technology may make Dr. Reena Dhatt our journey easier. She is a true Northerner who bikes, hikes, golfs, snowboards, cross-country skis, and embraces the virtues of a sauna. LHINs have worked with HQO to establish Regional Quality Tables. Members of the table will include individuals from diverse sectors such as hospital, long term care, primary care, as well as home and community care. The mandate of the NE LHIN Regional Table will be to: develop and implement an integrated regional quality plan; engage providers in a culture of quality care; improve partnerships; foster innovation; build capacity; and enhance reciprocal communication and knowledge exchange. HQO is the provincial advisor on the quality of health care in Ontario, evaluating the effectiveness of health care technologies and services, providing evidence-based recommendations, reporting to the public on the quality of the health system, and supporting the spread of quality improvement throughout the system. Visit for more information. Information from

We all share our commitment to privacy... A promise to patients, families, and each other.

..? REMINDER: it is a Ministry of Labour requirement that no food or drinks be stored or

8 We all share our commitment to privacy... A promise to patients, families, and each other. TOXINS Let s do coffee... Are you sharing your coffee... snacks... lunch...? REMINDER: it is a Ministry of Labour requirement that no food or drinks be stored or consumed in patient care areas or areas where infectious or hazardous materials are used, handled, or stored. GERMS Enjoy a break with coworkers in the Cafeteria or in your team room. BAKE SALE Friday 13 May 9 a.m. to 1 p.m. Proceeds in support of health care for our community

Whispering Pines Gift Shop Home Decor Seasonal Decorations Jewelry Books Fashion Candles & Lighting Quilts and Handcrafted

9 Musical entertainment by local talent Sean Kerr Share companionship and enjoy entertainment that delivers danceable and memorable tunes that are sure to stick in your head by Rick Cloke. Whispering Pines Gift Shop Home Decor Seasonal Decorations Jewelry Books Fashion Candles & Lighting Quilts and Handcrafted Items Main lobby gift shop operated by the WPSHC Auxiliary in support for local hospital care Annual General Meeting and Election of Officers 14 June :30 p.m. Social - 6 Dinner WPSHC Cafeteria

Community group generously supports PaB Nursing Station WPSHC CARES I wanted to write you to make you aware of the exemplary experience we had.

WPSHC CARES is a weekly feature presenting comments received from patients and families served by WPSHC.

stopped into the Pointe au Baril Nurisng Station to present a $500 donation to Nurse Practitioner Patty Riches.

Parking passes available for frequent visitors Available for purchase in the Finance Department. Unlimited in-out access during purchase period.

10 Community group generously supports PaB Nursing Station WPSHC CARES I wanted to write you to make you aware of the exemplary experience we had. I feel that the staff deserve to hear about the positives to continue to strive for the excellent care and service. WPSHC CARES is a weekly feature presenting comments received from patients and families served by WPSHC. Sales of no-slip socks support patient safety Whispering Pines Gift Shop Members of the North East Georgian Bay Snowmobile Club recently stopped into the Pointe au Baril Nurisng Station to present a $500 donation to Nurse Practitioner Patty Riches. We re thankful for the community generosity that is supporting our local delivery of Patient and Family Centred Care. Parking passes available for frequent visitors Available for purchase in the Finance Department. Unlimited in-out access during purchase period. Weekly pass - $35 plus $15 deposit. Monthly pass - $125 plus $15 deposit. Deposits are refundable upon return of Visitor parking card. Visitor Card is transferable among patient and family members. Our policy to provide the best available spaces for Patients and Families

West Parry Sound Health Centre is proud be

measurement awarded by Accreditation Canada. www.

com Contact News Centre editor Jim Hanna

11 West Parry Sound Health Centre is proud be Accredited With Exemplary Standing, the highest measurement awarded by Accreditation Canada. This newsletter and other helpful information can be found on-line at Contact News Centre editor Jim Hanna extension 4144 Please join us at this celebration Purchase your tickets today

What s cooking this week... OUR DAILY LUNCH MENU Open for lunch service from

Clubhouse Wraps, Popcorn Shrimp with Onion Rings WEDNESDAY Soup: Low Sodium Chicken Vegetable, Beef Vegetable Entree: Chicken Broccoli Noodle Casserole, Salad Bar THURSDAY Soup: Cream of Broccoli,

12 What s cooking this week... OUR DAILY LUNCH MENU Open for lunch service from 11:30 a.m. to 1:30 p.m. MONDAY Soup: Beef Barley, Potato Bacon Entree: Beef Dip Sandwich, Pork Souvlaki with Rice and Vegetables All weekly menus can be subject to change TUESDAY Soup: Mushroom, Tomato Ravioli Entree: Clubhouse Wraps, Popcorn Shrimp with Onion Rings WEDNESDAY Soup: Low Sodium Chicken Vegetable, Beef Vegetable Entree: Chicken Broccoli Noodle Casserole, Salad Bar THURSDAY Soup: Cream of Broccoli, Italian Wedding Entree: Taco Pie, Turkey Pot Pie FRIDAY Soup: Chicken Wild Rice, Pea Entree: Fish & Fries, Salad Bar SATURDAY Soup: Carrot Entree: Chicken Burgers SUNDAY Soup: French Onion Entree: Hamburger A delicious selection of made-to-order sandwiches available at our Sandwich Bar during lunch hours Monday to Friday. Meal Cards can be purchased in the Cafeteria, or from the Finance Department during regular office hours - Monday to Friday - 8 a.m. to 4 p.m. DINNER menu Open for dinner service from 5 to 7 p.m. MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY SUNDAY Farmer s Sausage Mashed Potatoes French Cut Green Beans Cabbage Rolls Tea Biscuit Spaghetti Meat Sauce Garlic Bread Pork Chops Mushroom Sauce Mashed Potatoes Peas Roast Beef with Gravy O Brien Potatoes Carrot Coins Chicken Broccoli Alfredo Herbed Potatoes Buttered Corn Roast Turkey with Gravy Garlic Mashed Potatoes Herbed Green Beans

13 Whenever you donate blood, please register to help WPSHC meet our commitment to support the Partners for Life Campaign.

14 weekly newsletter of West Parry Sound Health Centre May 9 to

news CENTRE Masonic Lodge donation supports EHR project Patient care is improving. The way we work is changing.

news CENTRE Masonic Lodge donation supports EHR project Patient care is improving. The way we work is changing. news CENTRE WPSH Ribbon weekly newsletter of West Parry Sound Health Centre June 18 to 24 2018 Masonic Lodge donation supports EHR project Dr. Victoria Smith, Terry Fraser, Doug Heal, and Paul Goodfellow