Back By Popular Demand!

Transcription

1 The #1 Stop For Your Employment Needs! NEWSLETTER Winter A publication of the One-Stop Job Market Partners Association. Edited by Department of Labor, Licensing & Regulation staff in Salisbury, Maryland. INSIDE THIS ISSUE: Maryland Business Works 1 MBW Flyer 2 Job Market Quarterly Activities 3 Customers Served Charts 4 Customers Served Tables 5-6 Labor Force, Demographic and Jobs Overview 7-11 Customer Satisfaction Surveys 12 Contact Newsletter Staff Tri-County Way Salisbury, MD Phone: Fax: salisbury@dllr.state.md.us onestopjobmarket.org Back By Popular Demand! Maryland businesses welcome back the Maryland Business Works Program (MBW). The highly successful incumbent worker training program is designed to assist small Maryland businesses to further develop talent by offering sizeable monetary assistance to off-set training costs that the business may incur. The Maryland Business Works Program offers a dollar -to-dollar match for training and businesses may be eligible for up to $40,000 per year. These funds are available for classroom, in-house, apprenticeships and other trainings to assist businesses in developing their internal employees and to strengthen and grow talent pipelines. With the backing of Governor Larry Hogan and DLLR Secretary Kelly Schulz, the State has invested $1,000,000 and is dedicated to supporting small Maryland businesses, workers and their families by focusing on growth strategies that will make incumbent workers more valuable and businesses more successful. For more information see page 2 of this newsletter, you may also visit the Maryland Department of Labor website at dllr.maryland.gov/employment/mbw.shtml or contact the Division of Workforce Development and Adult Learning at dlwdalbusinessservices-dllr@maryland.gov. To submit articles for the newsletter or to comment regarding this issue, please contact Greg Eberts at greg.eberts@maryland.gov Page 1

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3 Job Market Quarterly Activities October December 2016 The One-Stop Job Market participates in a variety of workforce development activities on the Lower Shore. This is to provide a brief overview of the wide range of partner sponsored workshops, meetings, and events that were held from October December Workshops The following workshops and training sessions were held during the period: Department of Labor, Licensing & Regulation (DLLR) ROW Workshops Department of Labor, Licensing & Regulation (DLLR) RESEA Workshops Department of Social Services (DSS) Assessments Department of Social Services (DSS) Orientation For New Customers Department of Social Services (DSS) PA2E Class Department of Social Services (DSS) SBDC Class Department of Social Services (DSS) Tri-Community Mediation Job Corps Orientations LSWA Computer Skills Training LSWA Situational Awareness Training LSWA WIOA Orientation MCE First Steps to Starting Your Own Business Telamon Toastmasters Meeting Tri-County Workforce Development Initiative (TCWDI) Life Skills Training Tri-County Workforce Development Initiative (TCWDI) Mentoring Program Tri-County Workforce Development Initiative (TCWDI) Money Management Class Wor-Wic GED Wicomico Adult Program Wor-Wic ABE/ESL Classes Events Staff were involved in the following employment and training related activities during the quarter: Del-Mar-Va Council Meeting DEF Meeting DORS Promise Meeting LSWA Youth Standing Committee Meeting LSWA-- Full Committee Meeting OSJM Partners Meeting Telamon CoC Meeting Telamon Food Distribution Tri-County Workforce Executive Board Meeting Tri-County Workforce Initiative Team Meeting Tri-County Workforce Staff Meetings Workforce Investment Board (WIB) Meeting Job Fairs Businesses regularly use the Job Market facilities to recruit and interview new employees. The following employers held job fairs at the One-Stop Job Market or Job Market employees participated in off-site job fairs held by these employers during the period: Annual Job Fair Centre at Salisbury Mountaire Farms Penrose Management Securitas Sysco UPS For a complete list of upcoming activities, please go to the Yahoo calendar located at: Page 3

4 Quarterly Charts Program Years 2015 and 2016 Second Quarter Over Quarter Department of Labor, Licensing & Regulation The chart at right represents activity of the Department of Labor, Licensing and Regulation (DLLR) only. All Job Market customers qualify for DLLR s universally accessible labor exchange services. As a result, the agency serves large numbers of job seekers and this chart provides additional detail.. 8,500 8,000 7,500 7,000 6,500 6,000 5,500 5,000 4,500 4,000 3,500 3,000 7,208 8,198 Second Quarter PY '15 Second Quarter PY ' Second Quarter PY '15 Second Quarter PY ' An activity report with a full listing of agency services by quarter is available on pages 4-5 Page 4

5 One-Stop Job Market Customers Served Program Years 2015 and 2016 Second Quarter Over Quarter Table AGENCY October 1 December 31, 2015 October 1 December 31, 2016 MD Workforce Exchange Reemployment Opportunity Workshop RESEA Job Openings Received Workforce Exchange Walk-ins LS AJC Job Fair Department of Social Services Wor-Wic CC Pre-employment Class * * Orientation Customers Assisted With ** 1114 Transportation Customer Walk-Ins Temporary Cash Assistance Div. of Rehabilitation Services Customers Served Telamon Corporation Employment/Training Emergency Assistance Housing Counseling Translation 5 16 Food Pantry EWP (ESL) Class 2 67 ESL Lab 2 50 Out-of-School Youth Other Adult Basic Education Rosetta Stone 5 46 FAST Program Tri-County Workforce Development Referred to Life Skills Enrolled Into Life Skills Completed Life Skills 8 41 Customers Served Assessment Work Experience/Community Services Day care *Denotes Activity Not Offered This Quarter ** Activity Not Reported On Page 5

6 One-Stop Job Market Customers Served Program Years 2015 and 2016 Second Quarter Over Quarter Table AGENCY October 1 December 31, 2015 October 1 December 31, 2016 Unemployment Insurance Appeals Hearings 58 0 One Stop Mobile Unit Total Number of Clients by County Somerset County * 44 Wicomico County * 142 Worcester County * 98 MD Workforce Exchange * 235 MD Workforce Exchange Resume * 15 Other Job Search Engines * 74 Employment Applications * 102 Referrals to One-Stop Training * 0 Other * 0 Unavailable days * 1 Senior Employment & Training Total Participants Served Job Search Inquiries Services to the Elderly Community Unsubsidized Placements 5 0 New Participants During Quarter 0 0 Exits During Quarter 5 1 Job Corps Youth Interviewed Enrolled in A Job Corps Center 8 8 Princess Anne One-Stop Walk-ins * Denotes activity not tracked this period. Page 6

7 LOWER SHORE Labor Force, Demographic and Jobs Overview Source: Office of Workforce Information and Performance/Labor Market Analysis Page 7

8 LOWER SHORE Labor Force, Demographic and Jobs Overview October 2016 Source: Office of Workforce Information and Performance/Labor Market Analysis Page 8

9 LOWER SHORE Labor Force, Demographic and Jobs Overview October 2016 Source: Office of Workforce Information and Performance/Labor Market Analysis Page 9

10 LOWER SHORE Labor Force, Demographic and Jobs Overview October 2016 Top 10 Employers by the Number of Advertised Job Openings as of December 22, 2016 Rank Employer Name Number of Job Openings 1 Peninsula Regional Medical Center Atria Senior Living 81 3 Salisbury University 76 4 University of Maryland Eastern Shore 39 5 Food Lion 36 6 Perdue Farms, Inc 35 7 Atlantic General Hospital 33 8 PNC Financial Services Group, Inc Family Dollar Stores, Inc Dish Network 24 Source: Office of Workforce Information and Performance/Labor Market Analysis Page 10

11 LOWER SHORE Labor Force, Demographic and Jobs Overview Top 10 Industries by the Number of Advertised Job Openings Third Quarter 2016 Rank Industry Name Number of Job Openings 1 Retail Trade 1,222 2 Health Care and Social Assistance 1,182 3 Administrative and Support and Waste Management Transportation and Warehousing Accommodation and Food Services Manufacturing Finance and Insurance Public Administration Educational Services Information 158 Top 10 Occupations by the Number of Advertised Job Openings Third Quarter 2016 Rank Occupation Name Number of Job Openings 1 Registered Nurses Retail Salespersons Customer Service Representatives Heavy and Tractor-Trailer Truck Drivers Occupational Therapists Physical Therapists Nursing Assistants 98 8 First-Line Supervisors of Food Preparation and Serving Workers 92 9 First-Line Supervisors of Retail Sales Workers Sales Managers 84 Source: Maryland Workforce Exchange VOS Online Jobs Data Page 11

12 One-Stop Customer Satisfaction Survey Summary The One-Stop Job Market Customer Satisfaction Survey was implemented in January The survey document has evolved into a resource that rates the One-Stop Job Market and the Mobile Unit on the environment presented to our customers. The information in this summary includes information from the One-Stop Job Market surveys collected. There were 22 collected during the week of 12/12/2016 thru 12/23/2016. *************************************************************************************************************** Overall during this sample week, customers rated One-Stop Job Market services with an average of 3.82 on a scale of 1-4. This rating means that customers agreed with the statements listed in the table below: Statement One-Stop Rating Mobile Unit Average Rating Rating I received the services I needed Staff was friendly and helpful Staff was knowledgeable about services available I would recommend the services I received to others I had an overall good experience Average Rating A breakout of The OSJM Mobile Unit collected 16 surveys on 12/12/16 thru 12/23/16. Numbers reflect which services customers filling out surveys received and are listed below. One person may have received more than one service: Activity One-Stop Surveys Mobile Unit Surveys Job Search Resume Assistance 7 3 Career Information 0 3 Training 0 5 Page 12