2015 Annual Job Fair NEWSLETTER

Transcription

1 The #1 Stop For Your Employment Needs! NEWSLETTER Winter A publication of the One-Stop Job Market Partners Association. Edited by Department of Labor, Licensing & Regulation staff in Salisbury, Maryland. INSIDE THIS ISSUE: One-Stop Job Market 2015 Annual Job Fair Job Market Quarterly Activities Customers Served Charts Customers Served Tables RESEA & ROW Growth Industry Tool 8 Hands-On Demo Event 9 DLLR Workforce Flyer 10 One-Stop Job Market By: Crystal Reichenberg, DLLR, Job Service Specialist II 2015 Annual Job Fair The Salisbury Area Chamber of Commerce, in partnership with the One-Stop Job Market, held their annual Job Fair on October 28, 2015 at the Centre at Salisbury. There were nearly 60 employers and an estimated 1500 job seekers that attended the event. Resume Doctors from the One-Stop Job Market were on hand to assist job seekers with their resumes. "Our experience at the job fair held recently at the Centre at Salisbury was a huge success! Labor Ready was able to onboard and put to work dozens of people. We had an opportunity to explain exactly what it is we do, and connect with workers who would not have normally thought to come to us. The job fair made it easy for us to match the right people to the jobs we are hiring for. Thank you One-Stop Job Market!" Merri Whitman, CSR, Labor Ready Teresa Lewis, Navigator, Lower Shore Health Assistance Program, (health insurance program for residents of Somerset, Wicomico and Worcester counties) also attended the job fair. Ms. Lewis felt her presence at the job fair created awareness. She was able to schedule almost a dozen appointments and had many more referrals and she also answered many questions from attendees that needed assistance with their health insurance. Maria Waller, President, Quality Staffing Services, stated that she saw many qualified candidates and Quality Staffing was able to place several of those candidates as a result of the successful job fair. Labor Force, Demographic and Jobs Overview Customer Satisfaction Surveys Contact News letter Staff Tri-County Way Salisbury, MD Phone: Fax: salisbury@dllr.state.md.us onestopjobmarket.org To submit articles for the newsletter or to comment regarding this issue, please contact Greg Eberts at greg.eberts@maryland.gov. Photos by: FOTO JOE Photography, Inc. Page 1

2 Job Market Quarterly Activities October December 2015 By Greg Eberts, Lower Shore Labor Exchange Administrator The One-Stop Job Market participates in a variety of workforce development activities on the Lower Shore. This is to provide a brief overview of the wide range of partner sponsored workshops, meetings, and events that were held from October through December Works hops The following workshops and training sessions were held during the period: Department of Labor, Licensing & Regulation (DLLR) ROW Job Search Workshops Department of Labor, Licensing & Regulation (DLLR) RESEA Workshops Department of Labor, Licensing & Regulation (DLLR) Veterans Job Club Department of Social Services (DSS) Orientation For New Customers Department of Social Services (DSS) TARP Assessments Job Corps Orientations LSWA Computer Skills Training LSWA WIOA Orientation MCE Start Your Own Business MCE First Steps to Starting Your Own Business Shore Transit Conflict Management & Communicating with People With Mental Illness Shore Transit Safe Spaces and Understanding and Establishing Reasonable Expectations Telamon Financial Class Telamon Toastmasters Meeting Telamon Work Place Readiness Tri-County Workforce Development Initiative (TCWDI) Life Skills Training Wor-Wic GED Wicomico Adult Program Wor-Wic ABE/ESL Classes Events Staff were involved in the following employment and training related activities during the quarter: Del-Mar-Va Council Meeting DEF Meeting DES Meeting DHMH Steering Committee Meeting DSS Advisory Board Meeting DSS Relay for Life Meeting Eastern Shore Regional Library Meeting LSWA EARN Meeting Telamon Food Distribution Telamon TCC Homeless Board Meeting Tri-County Workforce Initiative Team Meeting Tri-County Workforce Regional Healthcare Committee Meeting Tri-County Workforce Staff Meetings Unemployment Insurance (UI) Appeals Hearings Job Fairs Businesses regularly use the Job Market facilities to recruit and interview new employees. The following employers held job fairs at the One-Stop Job Market or Job Market employees participated in off-site job fairs held by these employers during the period: Best Temps MD Promise Mountaire Farms Royal Farms UPS For a complete list of upcoming activities, please go to the Yahoo calendar located at: Check back often as the calendar changes daily. Page 2

3 Quarterly Charts Program Years 2014 and 2015 Second Quarter Over Quarter Department of Labor, Licensing & Regulation 7,500 The chart at right represents activity of the Department of Labor, Licensing and Regulation (DLLR) only. All Job Market customers qualify for DLLR s universally accessible labor exchange services. As a result, the agency serves large numbers of job seekers and this chart provides additional detail.. 7,000 6,500 6,000 5,500 5,000 4,500 4,000 3,500 6,079 7,208 3,000 Second Quarter PY '14 Second Quarter PY ' Second Quarter PY '14 Second Quarter PY ' An activity report with a full listing of agency services by quarter is available on pages 4-5 Page 3

4 One-Stop Job Market Customers Served Program Years 2014 and 2015 Second Quarter Over Quarter Table AGENCY October 1, 2014 December 30, 2014 October 1, 2015 December 30, 2015 MD Workforce Exchange Reemployment Opportunity Workshop RESEA * 186 Job Openings Received Workforce Exchange Walk-ins Department of Social Services Wor-Wic CC Pre-employment Class 53 ** Orientation Customers Assisted With Transportation 1543 *** Customer Walk-Ins Temporary Cash Assistance Div. of Rehabilitation Services Customers Served Telamon Corporation Employment/Training Emergency Assistance Housing Counseling 2 14 Translation 1 5 Food Pantry EWP (ESL) Class 69 2 ESL Lab 34 2 Out-of-School Youth Other Adult Basic Education 8 15 Rosetta Stone 13 5 FAST Program * 249 Tri-County Workforce Development Referred to Life Skills Enrolled Into Life Skills Completed Life Skills 8 8 Customers Served Assessment 8 38 Work Experience/Community Services Day care * Denotes Activity Not Started This Quarter ** No Longer Offered *** Activity Not Reported On Page 4

5 One-Stop Job Market Customers Served Program Years 2014 and 2015 Second Quarter Over Quarter Table AGENCY October 1, 2014 December 30, 2014 October 1, 2015 December 30, 2015 Unemployment Insurance Appeals Hearings One-Stop Mobile Unit Total Number of Clients Senior Employment & Training Total Participants Served Job Search Inquiries Services to the Elderly Community * 60 Unsubsidized Placements * 5 New Participants During Quarter 4 0 Exits During Quarter 1 5 Job Corps Youth Interviewed 7 16 Enrolled in A Job Corps Center 3 8 Princess Anne One-Stop Walk-ins * Denotes activity not tracked this period. Page 5

6 Unemployment Insurance Workshops ROW & RESEA The Reemployment Opportunity Workshop (ROW) Program The Reemployment Opportunity Workshop (ROW), formerly Early Intervention (EI), is Maryland s reemployment strategy that assists Unemployment Insurance (UI) claimants identified as least likely to exhaust benefits before securing employment. Individuals served are identified as those most in need of services to assist with transition to new employment and participate in reemployment services, such as job search assistance. The workshop includes topics ranging from finding job openings in today s market to fine-tuning skills, such as interviewing, résumé development, negotiating salaries, and utilizing social media to create a marketing plan for re-employment. Overall, during PY2014, the response to this highly interactive workshop has been incredibly positive and enabled some local areas to increase their workshop offerings. In PY 2014: 44,945 candidates were invited to workshops 15,195 completed workshops 24,336 were referred to employment, training and other services Program participants are provided career guidance on the use of information from the workshops as a foundation upon which employment readiness skills can be built. Information learned coupled with more in-depth services offered at the American Job Centers greatly improve opportunities for employment. Reemployment Services and Eligibility Assessment (RESEA) Program The past program year began a period of change for the Reemployment Services and Eligibility Assessment Program. This program is jointly administered by DWDAL and the Division of Unemployment Insurance (UI). USDOL issued guidelines in April 2015 which began the process of restructuring the previous Reemployment Assistance (REA) Program into RESEA. These guidelines challenged Maryland to target UI claimants who were most likely to exhaust their benefits and newly-separated veterans. The RESEA program further required more intensive and individualized reemployment services that directly relate to the needs of participating claimants. Federal guidelines require that each RESEA experience must include the following core components: UI Eligibility assessment and referral to adjudication, as appropriate, if an issue is identified Claimants must be seen in an American Job Center (AJC) Provide labor market and career information that addresses the claimant s specific needs Registration in the state job bank Orientation to AJC services The above components are delivered to UI claimants and newly-separated veterans through a combination of workshops, individual interviews, and other services in an effort to meet claimant needs and experiences. The program is offered in every local area of Maryland, though not in the most rural counties where numbers of profiled UI claimants are less concentrated. As a result of the program, participants are the recipients of an array of comprehensive services, training, and information to which they otherwise would not have been exposed, as many claimants state that they are unaware of all that the AJCs have to offer. Maryland moved from staffing the REA program with contractual staff, mostly in the metro areas, to using permanent staff in local areas to administer the RESEA program. This move necessitated regular training and meetings to facilitate an ongoing relationship between DWDAL and UI. Because of program changes, staff development has been core to the continuance of the program to benefit Maryland s unemployed. Access to Labor Market Information (LMI) and the guidance provided to RESEA participants Page 6 Continued on next page...

7 Unemployment Insurance Workshops RESEA & ROW serve as invaluable tools and assistance as claimants transition back into the workforce. In PY 2014 many individuals were assisted: 15,739 claimants were scheduled for RESEA 12,028 claimants completed RESEA 6,962 claimants reported for reemployment services or training Source: Workforce Investment Act Title 1-B, Program Year 2014, State of Maryland DLLR The Reemployment Services & Eligibility Assessment ( RESEA) Program is designed to give those who receive Unemployment Insurance (UI) benefits individual attention in evaluating job search readiness and identifying and finding solutions to any barriers to employment as well as verification of work searches and compliance within the Unemployment program requirements. The program consists of conducting weekly orientations that cover customized career services here at the American Job Center, in-depth labor market information, and instruction on how to utilize various assessments to put their best knowledge, skills, and abilities to use. At the conclusion of each workshop, participants meet one-on-one with a career coach to develop an Individual Reemployment Plan, which could include agency referrals to education/training services or other services within the career center to aid in their job search. Submitted by, Alicia Dennis, Job Service Specialist II, DLLR, Salisbury, MD. The goal of the Re-employment Opportunities Workshop ( ROW) is to provide information and tips that will help job seekers return to work as quickly as possible. Attendees learn skills that will assist them during their job search process. Topics covered include labor market data, American Job Center services, skills assessments, job search strategies, job applications, résumé writing, cover letters, interviewing, and thank you letters. The program starts with an overview of the valuable resources and services that can be found at American Job Centers, including priority of service for all Veterans, career exploration assistance, referrals to training programs, on-site job fairs and recruitments, as well as free access to computers, printers, copiers, fax machines, and scanners. There are also qualified professionals who assist with résumé reviews, interview practice, and other employment-related services. When discussing job search strategies during the class, there is a focus on networking and researching potential employers. Networking is the most effective way to find a job, advice and direction is given to assist job seekers and help them tap into the hidden job market. An overview is also given on the Maryland Workforce Exchange (MWE) website which offers a variety of services to help anyone seeking a job. Users can see current job openings, access veteran services, create a virtual recruiter, build a résumé, do career assessments, and research labor market/employer information. ROW attendees learn tactics for successful applications and guidance for writing effective job searching documents such as résumés, cover letters and thank you letters. We conclude with interview techniques and ideas to help everyone make the most of every opportunity to interview. We have gotten positive feedback from claimants who have participated in workshops. Many have said that the information was new to them and made them feel better prepared for job searching tasks. Finding and getting a job is hard so we are glad to be able to boost people s confidence and provide them with the resources that can help! Submitted by, Susan Willey, Job Service Specialist II, DLLR, Salisbury, MD. Page 7

8 One-Stop Quarterly News Maryland's Growth Industry Tool The Growth Industry Tool, known as GIT for short, is a tool that can be used to analyze the Quarterly Census of Employment and Wages (QCEW) data for Maryland. This tool can be used to examine employment, growth, employment concentration, and much more! GIT automatically opens on the statewide map view, and you can use the drop down box to specify a specific industry or to examine the total. On the table view, you can search for a particular industry using the search box and filter by employment concentration. For specific county and local area data, click on your area of choice below. With GIT, columns can be sorted to help you find the data more easily. Make sure to visit the detailed data tabs to get specific industry data, such as Air Transportation, for your area today! Go this this website to view GIT: Page 8

9 Hands-on Labor Market Information Demo When: Where: RSVP: Thursday, January 21, 2016 Wor-Wic Community College, Fulton-Owen Hall Room 308 and please share this announcement with others who may benefit. Presented by: Office of Workforce Information and Performance Division of Workforce Development and Adult Learning Maryland Department of Labor, Licensing & Regulation LEARN about freely available data, how you can use it, and how to start today! Data sources include: QCEW, Infogroup, Bureau of Labor Statistics, and more! SEE the available tools that can help you gather and display data. Tools include: Maryland Workforce Exchange, GIT, and more! DO gain the skills necessary to improve decision-making tomorrow! Skills include: Examining data for a geographic area, industry, or occupation. Page 9

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11 LOWER SHORE Labor Force, Demographic and Jobs Over- December 2015 Source: Office of Workforce Information and Performance/Labor Market Analysis Page 11

12 LOWER SHORE Labor Force, Demographic and Jobs Overview December 2015 Source: Office of Workforce Information and Performance/Labor Market Analysis Page 12

13 LOWER SHORE Labor Force, Demographic and Jobs Overview December 2015 Source: Office of Workforce Information and Performance/Labor Market Analysis Page 13

14 LOWER SHORE Labor Force, Demographic and Jobs Overview December 2015 Top 10 Employers by the Number of Advertised Job Openings as of December 10, 2015 Rank Employer Name Number of Job Openings 1 Peninsula Regional Medical Center Salisbury University 58 3 Atria Senior Living 44 4 Perdue Farms, Inc Atlantic General Hospital 39 6 Genesis Health Care 38 7 University of Maryland Eastern Shore 36 8 Food Lion 32 9 Wexford Health Sources, Inc Pizza Hut, Inc. 21 Source: Office of Workforce Information and Performance/Labor Market Analysis Page 14

15 LOWER SHORE Labor Force, Demographic and Jobs Overview Top 10 Industries by the Number of Advertised Job Openings Rank Industry Name Number of Job Openings 1 Health Care and Social Assistance 1,089 2 Retail Trade Administrative and Support and Waste Management and Remediation Services Manufacturing Public Administration Accommodation and Food Services Educational Services Transportation and Warehousing Finance and Insurance Real Estate and Rental and Leasing 200 Top 10 Occupations by the Number of Advertised Job Openings Third Quarter 2015 Rank Occupation Name Number of Job Openings 1 Registered Nurses Retail Salespersons Heavy and Tractor-Trailer Truck Drivers Occupational Therapists Physical Therapists Customer Service Representatives First-Line Supervisors of Retail Sales Workers Merchandise Displayers and Window Trimmers General and Operations Managers First-Line Supervisors of Food Preparation and Service Workers 91 Source: Maryland Workforce Exchange VOS Online Jobs Data Page 15

16 One-Stop Customer Satisfaction Survey Summary The One-Stop Job Market Customer Satisfaction Survey was implemented in January The survey document has evolved into a resource that rates the One-Stop Job Market and the Mobile Unit on the environment presented to our customers. The information in this document includes information, from the One-Stop Job Market surveys collected. There were 27 collected during the week of 12/7/2015 thru 12/11/2015. The OSJM Mobile Unit collected 17 surveys on December 7 th thru 11th. ************************************************************************************ Overall during this timeframe, customers rated One-Stop Job Market services with an average of 3.82 on a scale of 1-4. This rating means that customers agreed with the statements listed in the table below: Statement One-Stop Mobile Unit Average Rating Rating Rating I received the services I needed Staff was friendly and helpful Staff was knowledgeable about services available I would recommend the services I received to others I had an overall good experience Average Rating A breakout of numbers regarding which services customers filling out surveys received is listed below. One person may have received more than one service: Activity One-Stop Surveys Mobile Unit Surveys Job Search Resume Assistance 5 3 Career Information 6 1 Training 8 0 ************************************************************************************ Page 16