Workforce Solutions Committee Agenda

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1 November 21, 2017, 2:30 PM EpiCenter th St. N., Clearwater, FL Conference Dial: Conference Code: # Workforce Solutions Committee Agenda I. Welcome and Introductions... Jack Geller, Chair II. Action/Discussion Items 1. Approval of Minutes August 15, 2017 WS Meeting... Page 2 2. Approval of Training Vendor: Tampa Truck Driving School.Page 5 3. RFQ Issuance: 2018 Business Associations..Page 6 III. Other Administrative Matters (Items of urgency not meeting the seven-day guideline for review) IV. Information Items Workforce Solutions Goals Update... Haley Loeun, Page 7 2. Training Vendors Outcome Report... Alice Cobb, Page Help Wanted On-Line Summary... Haley Loeun, Page Tech Hire Partnership Grant Update... Michelle Schultz, Page 18 V. Reports Industry Insights a. Education... Committee Members b. Economic Development... Committee Members c. Other Industry Sector... Committee Members VI. Public Comments VII. Adjournment Next Workforce Solutions Committee Meeting February 13, Collaborate. Innovate. Lead. careersourcepinellas.com

2 CareerSource Pinellas Workforce Solutions Committee Meeting Date: August 15, 2:30pm. Location: th Street N. Clearwater, FL, Call to Order In the absence of Chairman Jack Geller, Rob Wolf called the meeting to order at 2:33pm. There was a quorum present with the following Workforce Solutions Committee members participating. Members in attendance Kyle Barr (phone); Sondra Cranford (phone); Aundre Green (phone); Sharon Hayes, Kelly Kirshner; Lenne Nicklaus-Ball (phone); Janet Till (phone); Mark Van Dame (phone); Marlene Velez (phone); Rob Wolf. Members not in attendance David Fries, Jack Geller, Michael Grego, Sandy Ho, Dianne Hufford, Mark Hunt; Mike Meidel,, Bill Price. Staff Present Haley Loeun, Alice Cobb, Michelle Schultz, Luna Jean-Pierre, Howard Nguyen. Guests Jason Krupp, Andrea Falvey. Action Items Item 1 Approval of May 23 rd, Workforce Solutions Committee meeting minutes The minutes of the May 23, 2017 Workforce Solutions Committee Meeting were presented for approval. Motion: Kelly Kirshner Second: Sharon Hayes The minutes were approved as presented. The motion carried. Item Workforce Solutions Strategic Plan Goal I- Provide Employers with a Skilled Workforce Objective 1 Provide workforce resources to employers. Objective 2 Identify training opportunities for targeted occupations. Objective 3 Develop Labor Market Information. Objective 4 Develop a Regional Targeted Occupations List. Goal II- Develop Effective Employer Based Workforce Programs Objective 1 Increase participation in the On the Job Training (OJT) and Paid Work Experience (PWE) programs. Objective 2 Encourage employer involvement in the Local Employed (EWT) and Incumbent Worker Training (IWT) programs. Objective 3 Connect employers with the Florida Flex Program administered by CareerSource Florida. Objective 4 Encourage employer participation in the internship and apprenticeship programs. Goal III- Effectively Market and Brand Services and Programs Objective 1 Develop innovative strategies and outreach materials to market various programs. Objective 2 Host employer focused and sponsored events based on trends and interest. Objective 3 Encourage participation with partners within the community. Motion: Second: Kelly Kirshner Lenne Nicklaus-Ball The Workforce Solutions committee recommends approval of the Workforce Solutions Strategic Plan. 2

3 Other Administrative Matters None at this time. Information Items Regional Targeted Occupations List Each year the state issues a local Targeted Occupations list and CareerSource Pinellas develops a Regional Targeted Occupations list based on local labor market information and input from employers. To qualify for the Targeted Occupations list an occupation must have at least 25 annual openings, have a mean wage of at least and an entry wage of The list serves as a guide for WIOA eligible individuals and case managers. Since last program year, there have been no changes to the approved Regional Targeted Occupations List. The list has been updated to reflect the current program year Workforce Solutions Strategic Plan: Goals Update PTT- July 2016-June 2017 No. of placements: 169 Average wage: $27.46 OJT- July June 2017 No. of trainees: 377 No. of employers: 82 Avg. wage at placement: $15.70 PWE- July June 2017 No. of trainees: 162 No. of employers: 42 Avg. wage at placement: $11.63 TampaBay Intern- July June 2017 No. of employers: 208 No. of internships: 327 No. of interns registered: 1248 No. of placements: 227 Training Vendors Outcome Report The total # of all WIOA customers who exited training since the beginning of the current program year: 198 The total # of all WIOA customers that exited training since the beginning of the current program year without completing training: 18 The total # of all WIOA customers that exited training since the beginning of the current program year after completing training: 180 The total # of all WIOA customers that exited training since the beginning of the current program with no job at the point of training completion: 71 The total # of all WIOA customers that exited training since the beginning of the current program had a job at the point of training completion: 104 The total # of all WIOA customers that obtained a job after they exited training, whether they completed training or not, during the current program year: 115 The total # of all WIOA customers that exited training since the beginning of the current program and obtained a job that was directly related to their training: 77 Training completion rate: 91% Job placement rate: 58% Training related job placement rate: 39% Average wage at job placement: $

4 H1B Grant Tech Hire Program Update IT Component for both Young Adults w/ barriers & Incumbent Workers o Total no. of participants served: 270 (23% of goal) o Total no. of participants who completed education/ training activities: 122 (12% of goal) Help Wanted Online Summary In July 2017, the top three online advertised occupations were: o Registered Nurses: 921 o Customer Service Representatives: 391 o Retail Salespersons: 279 Public Comments None. Adjournment The meeting was adjourned at 3:17pm. 4

5 Action Item 2 Approval of Training Vendor Tampa Truck Driving School (ID# 5380) 8501-B Sabal Industrial Blvd. Tampa, FL Tampa Truck Driving School has a license from the Commission for Independent Education (#5380). Staff conducted a site visit on October 31, Tampa Truck Driving School, Inc. will start reporting to FETPIP this year. Tampa Truck Driving School, Inc. agrees to report student data to FETPIP in a timely manner. Courses/Certificate/Diploma Programs Program Course # - Type of Degree or Certificate Class A CDL Training Books & Supplies Tuition Fees Total Cost n/a $5,200 $200 $5,200 Duration Of Training 165 clock hours/ 3 weeks Completion Rate 82.35% Average Wage At Placement $15.00 per hour School Opened: 7/21/2015 Entered Employment Rate: 86% Retention Rate: 86% Recommendation: Staff recommends approval of Tampa Truck Driving School as an approved training vendor for LWDB 14. 5

6 Action Item 3 Request for Qualifications (RFQ) Issuance: 2018 Business Associations Information Each year CareerSource Pinellas issues a Business Associations RFQ. This provides a foundation for establishing a working relationship with local Chambers of Commerce and various industry-specific business associations. The RFQ submissions will include a plan that outlines the expectations related to the ongoing promotion of CareerSource Pinellas programs and services to local employers. Recommendation Approve the issuance of the 2018 RFQ for Business Associations. 6

7 Workforce Solutions Strategic Plan Period Covering thru September 2017 Goal I Provide Employers with a Skilled Workforce Objective 1 Provide workforce resources to employers. CareerSource Pinellas partnered with Pinellas County Economic Development to assist in the facilitation of new employer relationships. The agreement ended 9/30/16. Professional Talent of Tampa Bay Activities July Sept 2017 No. of referrals to EFM 13 No. of referrals to EWT 0 No. of QRT and/or IWT 6 The Professional Talent of Tampa Bay networking group provides professional level job seekers the ability to connect and interact with their peers as well as a dedicated Business Services staff member. In addition, candidates are provided access to additional training to make them more marketable to hiring employers. Guest employers may also be featured during the weekly meetings, which improve the employers visibility to a diverse talent pool. Activities July September 2017 No. of Placements 64 Ave. Wage $27.93 Objective 2 Identify training opportunities for targeted occupations. Tech Hire: 3.8M IT& Healthcare Objective 3 Develop Labor Market Information. Pinellas Skills Gap Analyses were undertaken to quantify the current and future demand for skill sets, so that a pipeline of talent could be developed to the area s most challenging to hire skill sets. Research included focus groups, interviews, and skill set surveys. The Analyses sought to understand skill sets on the granular level at which hiring managers must make decisions. Industries include: Information Technology Manufacturing Financial and Shared Services 7

8 Objective 4 Develop a Regional Targeted Occupations List. Training areas included within the Regional Targeted Occupations List (RTOL) include occupations identified as critical to the four targeted industry sectors: Healthcare, Manufacturing, Information Technology, and Financial and Shared Services. CareerSource Pinellas follows DEO Guidance in order to remain compliant and has an approved policy for processing training vendors. Goal II Develop Effective Employer Based Workforce Programs Objective 1 Increase participation in the On the Job Training (OJT) and Paid Work Experience (PWE) programs. Employers may utilize the OJT program to effectively mitigate the upfront training costs associated with hiring new employees. The program provides an opportunity for individuals who already possess some job-related skills July September 2017 Total Funding 580,480 $118, # of Trainees # of Employers Avg. Wage at Placement $16.88 Paid Work Experience is a career preparation program intended to expose young workers to a business environment, with a focus on skill development in high demand occupations. Employers will have the opportunity to connect with and employ motivated, fresh talent at no cost to the company July September 2017 Total Funding 100,688 $78, # of Trainees # of Employers Avg. Wage at Placement $10.30 Objective 2 Encourage employer involvement in the Local Employed (EWT) and Incumbent Worker Training (IWT) programs. The EWT/IWT program is designed for businesses who seek to enhance the professional skills of existing employees. The program increases workforce availability and skills to support targeted industry sectors and apprenticeship programs. This strategy will promote business retention and contribute to the overall economic growth within the region July- September 2017 Funding Allocated: 639,482 $250, No. of applications received:

9 No. of EWT/IWT awards: No. of Trainees: Amt. approved for funding (Actual 304,061 $403, expended): Employer Contribution: 3,366,191 $3,877, Objective 3 Connect employers with the Florida Flex Program administered by CareerSource Florida. FloridaFlex is administered by CareerSource Florida and offers businesses in Florida, or relocating to Florida, a completely integrated talent support solution to help them compete and grow with programs such as the Incumbent Worker Training Program (IWT) and Quick Response Training (QRT). IWT: For-profit, small- to mid-sized businesses in Florida may be eligible for grant dollars to help pay for training existing employees. Company Amt. Requested JAFtech Manufacturing, Inc $14,493 Electronic Precepts $17,513 Mother Kombucha LCC $7,593 3T-INNOVATIONS, LLC $14,625 A&K Electronics $4,125 Quality Thin Films $5,625 MSP industries $3,750 Comprehensive Supply Company $3,500 Total: $71,224 QRT: New businesses or those relocating to or expanding in Florida may be eligible for grant dollars to help pay for training new employees. Company Amt. Requested Power Design $507,150 Total: $507,150 Objective 4 Encourage employer participation in the internship and apprenticeship programs. TampaBayIntern.com provides an exclusive and unique opportunity for employers to connect with current students and recent graduates seeking employment opportunities. Once connected to TampaBayIntern staff, employers can count on our staff to recruit and refer candidates for their open positions. 9

10 Quarter Period No. of Employers No. of Internships No. of Interns Registered No. of Placements July September July September Goal III Effectively Market and Brand Services and Programs Objective 1 Develop innovative strategies and outreach materials to market various programs. CareerSource Pinellas utilizes a range of tools and tactics to help raise awareness and encourage use of services and programs. Our public outreach strategy includes a strong emphasis on digital sources, as well as television, radio, and print advertising to reach customers and potential customers to educate them about ways to connect to employment and training assistance. Each message is developed to reflect a strong call to action to job seekers, workers seeking to advance in their careers and employers, encouraging them to visit careersourceflorida.com to access services and resources. We use a suite of social media platforms to complement other outreach efforts aimed at informing and engaging job seekers, workers and businesses. Website Traffic Timeframe # of People Visited Site # of Visits Page views Returning Visitors New Visitors July Sept ,180 51, , % 55.7% July Sept ,891 39, , % 58.2% Social Media Traffic Month # of New Twitter Followers # of New Facebook Fans # of Engagements # of Impressions July Sept , ,849 July Sept , ,779 10

11 Objective 2 Host employer focused and sponsored events based on trends and interest. Job Fairs Supporting our employers and community partners by way of job fair, has provided successful opportunities to connect both job seekers and employers directly. These events provide employers the chance to meet and consider qualified job seekers for their open positions. Date Type No. of Employers No. of Job Seekers April 4, 2017 Internship Hiring Event April 12, 2017 General Career Fair 55 1,396 November 8, 2017 General / Veterans March, 14, 2018 Professional Mixer March, 14, 2018 Intern Hiring Event Business Seminar Series The business seminars offer training for HR professionals and business owners. It is designed to address issues facing employers in today s workplace. Attendees will learn best practices and techniques to help their business. Date & Time Seminar & Location Registered Attended October 13, 2016 FLSA Tampa November 9, 2016 LGBT Laws Pinellas March 15, 2017 Internal Investigations - Pinellas Objective 3 Encourage participation with partners within the community. In December, 2016 CareerSource Pinellas released a Request for Qualifications in order to attract and maintain partnerships with business associations. Agreements are performance-based and are in effect from 1/1/17-12/31/17. The agreements year-to-date are listed below. Business Associations Program Jan-June 2017 Florida Irrigation Society $ St. Petersburg Area Chamber of Commerce $1, Total $1,

12 Information Item 2 3- YEAR TRAINING PROVIDERS REPORT Period covering: PY thru (July 2014 thru June 2017) CareerSource Pinellas provides funded training services with a focus on successful completion of demand-driven industry qualifications and training programs. By Training Providers...Page 13 12

13 Region 14 July 1, thru June 30, 2017 # that obtained a job whether they completed training or # that obtained a job that was directly related to Provider # that exited training Exited without completing training Exited after Completing training No job at the point of training completion Had a job at the point of training completion not their training Training completion rate Job placement rate Training related job placement rate Average wage at job placement Region Total % 89% 76% $ Biztech Learning Centers, Inc % 75% 63% $ Center for Technology Training % 85% 48% $ Christian International College, LLC % 100% 100% $ Concorde Institute % 100% 100% $ Eckerd College % 100% 67% $ Everest University % 50% 0% $ 8.05 Florida Career College /Anthem College % 0% 0% Fortis College Largo % 100% 63% $ Galen Health Institute, Inc % 92% 87% $ Hillsborough Community College #DIV/0! #DIV/0! #DIV/0! Jersey College (The Center for Alliend Healt % 100% 100% $ LaSalle Computer Learning Center % 91% 66% $ National Aviation Academy % 85% 63% $ New Horizons Computer Learning Center of % 84% 51% $ Pinellas Technical College % 89% 67% $ Rasmussen % 100% 0% $ Roadmaster Driver s School, Inc % 100% 83% $ RV Training Center, Inc % 50% 50% $ Schiller International University % 0% 0% Southeastern College (Keiser) % 91% 50% $ Southwest Florida Technical Institute (Qual % 0% 0% St. Petersburg College % 93% 85% $ Tampa Area Electrical JATC (partnership be % 62% 50% $ The Florida School Of Traditional Midwifery % 100% 100% $ The Science Technology Education and Inno % 97% 54% $ Ultimate Medical Academy, Inc % 83% 50% $ University of South Florida % 94% 65% $

14 Information Item 3 Help Wanted Online Summary INFORMATION The Help Wanted OnLine report provides summary of available ads and new ads by occupations and employers for Pinellas County. Help Wanted OnLine TM summary is a measure of real-time labor demand captured through online job ads. Since the online ads are a direct indication of hiring intent by employers, they serve as a measure of labor demand. The summaries for new ads show new postings during the month of October Any openings that were posted prior to that month are not shown. This gives you the best picture of what is new on the market. 14

15 Florida Department of Economic Opportunity 107 East Madison Street Caldwell Building G020 Tallahassee, FL CareerSource Pinellas Pinellas County 18,000 Online Job Ads, Not Seasonally Adjusted October ,000 14,000 12,000 10,000 8,000 6,000 4,000 2,000 0 Dec 10 Mar 11 Jun 11 Sep 11 Dec 11 Mar 12 Jun 12 Sep 12 Dec 12 Mar 13 Jun 13 Sep 13 Dec 13 Source: The Conference Board, Help Wanted OnLine (HWOL), prepared by the Florida Department of Economic Opportunity, Bureau of Labor Market Statistics. Mar 14 Jun 14 Sep 14 Dec 14 Mar 15 Jun 15 Sep 15 Dec 15 Mar 16 Jun 16 Sep 16 Dec 16 Mar 17 Jun 17 Sep 17 15

16 Occupations in Demand Online Ads Online Ads Online Ads Over the Month Change Over the Year Change Top 15 Advertised Occupations October 2017 September 2017 October 2016 Level Percent Level Percent Total 13,098 11,977 14,720 1, % 1, % Registered Nurses , % % Cus tomer Service Representatives % % Retail Salespersons % % Software Developers, Applications % % First Line Supervisors of Retail Sales Workers % % Maintenance and Repair Workers, General % % First Line Supervisors of Office and Administrative Support Workers % % Accountants % % Bookkeeping, Accounting, and Auditing Clerks % % First Line Supervisors of Food Preparation and Serving Workers % % Computer Systems Analysts % % Medical and Health Services Managers % % Management Analysts % % Web Developers % % Computer User Support Specialists % % Source: The Conference Board, Help Wanted OnLine, prepared by the Florida Department of Economic Opportunity, Bureau of Labor Market Statistics. Job Type Distribution Online Ads Job Type October 2017 Full Time 12,029 Part Time 2,412 Contract 509 Internship 75 Note: Total advertisements in this table may not equal the previously reported total due to overlapping or unspecified categories. Source: The Conference Board, Help Wanted OnLine, prepared by the Florida Department of Economic Opportunity, Bureau of Labor Market Statistics. 16

17 Top 10 Direct Employers by Ads October 2017 ACCENTURE 565 HCA The Healthcare Company 395 Raymond James BayCare BROOKDALE Johns Hopkins HealthCare TECH DATA Target Corporation Vinoy Renaissance St. Petersburg Resort & Golf Club Morton Plant Hospital Source: The Conference Board, Help Wanted OnLine, prepared by the Florida Department of Economic Opportunity, Bureau of Labor Market Statistics. Top 10 Staffing Firms/Recruiters by Ads October 2017 Robert Half International 149 Randstad 139 Appleone 107 MedOptions, Inc. 88 Kelly Services 82 NESCO Resources 66 Kforce Professional Staffing, Inc. Express Employment Professionals Apex Systems, Inc. Creative Financial Staffing Source: The Conference Board, Help Wanted OnLine, prepared by the Florida Department of Economic Opportunity, Bureau of Labor Market Statistics. 17

18 USDOL H-1B Job Training Grant - Tampa Bay TechHire Program July 1, 2016 June 30, 2020 The Tampa Bay TechHire program is funded with a nearly $3.8 million grant awarded to CareerSource Tampa Bay by the U.S. Department of Labor. Consistent with the White House TechHire Initiative launched in 2015, this grant is one of 39 programs nationwide that will focus on providing workers the skills for a pathway to the middle class while supplying employers with the skilled technology workers needed to grow and expand. Over 1,000 unemployed and underemployed young adults ages with barriers to training and employment and front-line incumbent workers will receive accelerated skills training, certifications, and work experience to obtain employment or advance along career pathways leading to high-demand, middle to high skill jobs in the IT and healthcare industries. Training programs include fast-track IT industry certifications such as CompTIA A+, CompTIA Security+, and Java Programming. Healthcare training programs include Medical Clinical Laboratory Technician/Technologist, Phlebotomy, and Registered Nursing. Training will be provided by Hillsborough Community College, Hillsborough County School District - Workforce and Continuing Education, St. Petersburg College, and the University of South Florida. Additional partners include BayCare Health System, IBM, Tampa Innovation Alliance, and Tampa Bay Technology Forum. 1a Outcome Measure Goal To Date: % to Goal Target Population: Youth and Young Adults with Barriers to Training and Employment (ages 17-29) (83%) Subtotal: % 1b Other Populations: Incumbent Workers (17%) Subtotal: % Total Participants Served: % Targets for All Participants: 2 Total Participants Enrolled in Education/Training Activities Total: % 3 Total Participants Completing Education/Training Activities 4 Total Participants Who Complete Education/Training Activities and Received a Degree or Other Credential Total: % Total: % 5 Total Number of Unemployed Participants Who Obtain Employment Total: % 6 Total Number of Incumbent Worker Participants that Advanced to a New Position Total: % 7 Median Earnings Total: $20.00/hr TBD TBD TechHire Community Designation In November 2016, Tampa Bay was selected by the White House to join a national network of TechHire Communities. More than 250 employers are involved in this initiative through their partnerships with Tampa Innovation Alliance and Tampa Bay Technology Forum. Now managed by the nonprofit Opportunity@Work in partnership with the U.S. Department of Education, TechHire Communities encompass big cities and small towns to share the goal to connect 100,000 people to tech jobs by In May 2017, CareerSource Tampa Bay and CareerSource Pinellas received grant funding from CareerSource Florida to build on this initiative. TechHire Community Coordinators will support the development of micro-communities and conduct outreach to bring together current and new employer, education, and economic development partners to create advisory groups under the spectrum of Tampa Bay TechHire. Goals of this initiative include engaging non-traditional students and workers, reducing the skills gap for tech jobs, and in effect reducing the reliance on H-1B visas for technology workers. For additional information regarding TechHire Communities nationwide, visit: and 18

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