September 11 13, 2017

Transcription

1 c e e b r a t i n g 25 years of Licensing Seminars September 11 13, 2017 Hyatt Regency Minneapois, MN mission statement: The mission of NARA is to promote the safeguarding of chidren, youth and aduts through the effective formuation, appication and enforcement of icensing statutes and rues; to deveop educationa materias and professiona deveopment resources on reguatory administration appropriate for the genera pubic, icensing practitioners, and educationa institutions; and to provide technica assistance to poicy makers on the operation and management of the reguatory process.

2 Tabe of Contents Sponsors & Exhibitors... 3 Letter from NARA Leadership... 4 Schedue at a Gance... 6 Loca Arrangements and Venue Map... 7 Thank you to our SUPPORTERS Siver Seminar Sponsors & Exhibitors We woud ike to thank our vendors for their support of the 25th Annua Licensing Seminar. We extend our sincere appreciation to our supporters for their partnership. We invite you to expore these human service focused organizations and join the Nationa Association for Reguatory Administration in supporting them. Schedue of Events... 8 Exhibitor Information Cock Hours Certificate NARA Leadership Connect with NARA Tara Lynne Orowski, Join the conversation with #2017NARA Share your photos with us! Exhibitor Networking Exhibitors wi be paced throughout the baroom concourse throughout Monday and Tuesday. You are invited to connect with representative staff at any time throughout the day s activities. Get the most out of your seminar experience by connecting with exhibiting representatives. Pease join NARA in wecoming these groups to the Annua Licensing Seminar. 2 Find exhibitor map and vendor directory starting on page 42. 3

3 wecome On behaf of NARA, we wecome you to Minneapois, and the 2017 NARA Siver Seminar ceebration. This year cuminates over 40 years of NARA work, and 25 years of icensing seminars, supporting and promoting the important work of reguators. This year we ceebrate you and the work you do. We have an exciting ineup of keynote speakers, workshops and numerous other opportunities to network, earn, and share ideas and successes with your coeagues. On Monday, we wi aso be hosting our annua Think Tank sessions at 2:45 pm. Come join a faciitated diaogue and share your experiences and questions about the current trends, chaenges and opportunities in Adut Care, Chid Care, and Chid Wefare. On Monday night, the festivities continue with our Wecome Reception and Sient Auction ceebrating 25 years of NARA Licensing Seminars! This event is not to be missed. Tuesday morning start your day with the speed networking sessions. Later on Tuesday, pease pan to join us for unch and NARA s Annua Business Meeting at 11:45 am in the grand baroom and join an extended conversation with us at 4:45 pm when we wi be joined by NARA s Committee Chairs to dive deeper into what NARA has been doing and what we have panned. Wednesday morning we wi be ceebrating Character Day with over 60,000 groups around the gobe. This session wi focus on the importance of character deveopment from different perspectives. Minneapois aso offers many amazing things to do - from the Ma of America, a short rai ride away, to visiting the Superbow 52 ocation which wi be host to the event in Pease be sure to venture out and enjoy your surroundings. Thank you for joining us and being a part of 25 years of Licensing seminar history! We hope you have an amazing time here in Minneapois. Make Seminar a Success Membership Book A new and current NARA members receive a compimentary book as part of your 2017 membership benefits. Be sure to stop by the NARA booth to caim yours. This year s book is Start with Why by Simon Sinek. Sient Auction be sure to visit the sient auction items throughout the day on Monday. Bidding coses at the end of the Wecome Reception, 8pm. Proceeds support NARA s Norris E. Cass Professiona Deveopment & Research Fund. Handouts A handouts and presentations provided by presenters prior to Seminar are avaiabe onine at Handouts and presentations wi be updated the week after Seminar with additiona submissions from presenters. WiFi Log In Information step #1: Choose wireess network Hyatt Meeting Space step #2: Open Browser step #3: Enter password NARA2017 and cick Enter step #4: You wi be directed to the PSAV home page Photography Photographers wi be present in amost a seminar activities. By virtue of your attendance, you irrevocaby consent to and authorize the use of your image in photography by NARA. This incudes any reproduction of the image(s) in any media whatsoever in connection with NARA s promotion of the program, materias and services. Pease note, sessions are not to be video or audio-recorded by attendees. Disabiity Poicy NARA wishes to ensure no individua with a disabiity is excuded, denied services, segregated or otherwise treated differenty from other individuas because of the absence of auxiiary aids and services. If you need any of the aids or services identified in the Americans with Disabiities Act, pease ask a NARA staff person or vounteer for assistance. Tara Lynne Orowski, M.Ed. Board President Jim Murphy Executive Director Cock Hours A certificate for cock hours is avaiabe in this program on page 43 for individuas who attend a sessions. Pease Note: information presented and the opinions expressed in the education sessions do not necessariy refect those of NARA. NARA does not endorse products or services of individuas or companies exhibiting at this conference. NARA makes no caims as to the accuracy of exhibitors information or the safety or quaity of products. 4 5

4 Schedue at a Gance Loca Arrangements SUNDAY, SEPTEMBER pm...registration MONDAY, SEPTEMBER 11 8 am 5 pm...registration Open 8:30 am 4:45 pm...exhibits Open 8:30 9 am...continenta Breakfast 8:45 10:15 am...wecome & Opening Keynote Address 10:15 10:30 am...morning Break 10:30 am 12 pm...concurrent Session A 12 1:30 pm...lunch on your own 1:30 2:30 pm...concurrent Session B 2:30 2:45 pm...afternoon break 2:45 3:30 pm...think Tanks 3:45 4:45 pm...concurrent Session C 4:45 pm...dinner on your own 6:30 8 pm...wecome Reception & Sient Auction TUESDAY, SEPTEMBER 12 7:30 am 4:30 pm...registration Open 7:30 am 4:30 pm...exhibits Open 7:30 8:30 am...continenta Breakfast 7:30 8:15 am...speed Networking 8:30 10 am...keynote Address 10-10:15 am...morning Break 10:15 11:45 am...concurrent Session D 12 1 pm...nara Luncheon & Membership Business Meeting 1:15 2:45 pm...concurrent Session E 2:45 3 pm...afternoon Break 3 4:30 pm...concurrent Session F 4:45 5:30 pm...nara Pane Discussion 5:30 pm...dinner on your own 4th Foor Meeting Rooms Get to Know Minneapois! Looking for a oca bite from the Minneapois foodies or sip from one of many oca breweries whie you re in town? Minneapois is packed with bites and sips; history and artwork; exporation and reaxation within the downtown corridors. Choose your oca arrangement from an endess ist either on the NARA Seminar Page or convenienty found in your attendee bag. WEDNESDAY, SEPTEMBER 13 8 am 12 pm...registration Open 8 8:30 am...continenta Breakfast 8:30 10 am...concurrent Session G 10 10:15 am...morning Break 6 10:15 11:30 am...genera Session & Cosing Remarks 7

5 ceebrating25 years of Licensing S e m i n a r s Monday, September 11 8 am Registration Opens 10:30 am 12 pm Concurrent Session A 8:30 9 am 8:45 10 am Continenta Breakfast & Exhibits Open for Networking ocation: 4th Foor concourse Opening Keynote Presentation A1 chid Care Licensing for the Round-the-Cock Economy Location: Lake Minnetonka The round-the-cock economy in the U.S. presents compexities for the avaiabiity and affordabiity of chid care. Licensing shoud be a part of our changing thinking that acknowedges economic reaities and the workforce, whie prioritizing the needs of the chid. The 2014 CCDBG aw offers important opportunities: priorities incude increasing the suppy of high-quaity care, and requirements incude targeting investments for non-traditiona hours care and underserved communities with significant poverty. Join us for a discussion of chaenges and soutions for the roe of icensing content, monitoring and agency systems for famiies who count on chid care during non-traditiona hours. Mary Beth Saomone Testa and Jacqueine Rose Sient Impact Location: Great Lakes BC Through research, Joe has discovered the we make our biggest impressions when we are not trying to be impressive. That is what Sient Impact is a about. Your success and happiness are not reated to your tite or how many awards you have won, but to the impact you have on others. If there was a going-away party tonight at your office, which person woud bring the biggest crowd? The person you just identified is keeny aware of the impact he or she is making on others. Joe wi teach you how to ramp up your infuence so you make better connections, stronger reationships, and win more often. Joe Schmidt Joe Schmit is an author, award-winning sports broadcaster with KSTP-TV, community eader, and popuar keynote speaker. Joe is a ong-time youth mentor, committed to advocating for a number of community organizations, with Big Brothers and Big Sisters at the top of the ist. He is a past president and board member of the Big Brothers and Big Sisters of the Greater Twin Cities. He has raised over $3 miion for the organization through the Joe Schmit Ceebrity Gof Tournament which had a sixteen-year run. He was the winner of the 2000 Jim Key Distinguished Service Award from Big Brothers and Big Sisters, the winner of the 2001 Odyssey Award for commitment to youth mentorship, and the 2005 Juvenie Diabetes Research Fund (JDRF) Community Leader of the Year. He is past president and board member of the Fairway Foundation and has contributed time to many other charitabe organizations. Joe and his wife Laura chaired a $5 miion capita Mary Beth Saomone Testa brings more than 15 years of experience in advocacy and poicy deveopment. Mary Beth s expertise is in connecting poicy and practice, with depth of knowedge in chid care reguations and egisation. Mary Beth has ed advocacy campaigns across a variety of states and at the federa eve, representing and buiding coaitions with chid care providers, chid care resource and referra agencies, home visiting programs, and the Chidren s Defense Fund. As a consutant, Mary Beth offers poicy anaysis, capacity buiding, and mobiization for federa and state poicy and egisative affairs. Cients incude oca, state and nationa organizations. For the Nationa Association for Famiy Chid Care (NAFCC), Mary Beth works with providers, state and oca associations and partners to advance NAFCC s mission to promote the power of famiy chid care. Mary Beth is a reguar presenter at nationa and statewide conferences and has been pubished in Exchange magazine. Mary Beth graduated from American University in Washington, DC and ives in Fas Church, Virginia. Jacqueine Rose works to buid coaborations for eary education and chid care systems and poicy changes that effectivey serves a chidren, famiies and the eary chidhood workforce. Jacqueine is the director of the miitary chid care iaison initiative, a Department of Defense funded project to Chid Care Aware of America (CCAoA). Jacqueine s experiences aso incudes work with the Microenterprise Deveopment Home-Based Chid Care Initiative, funded by the Office of Refugee Resettement; and icensing and quaity initiatives work under the direction of the Hawaii State Chid Care Administrator. Jacqueine is a past Head Start coaboration director in Hawaii, and a past Head Start feow. She was a famiy chid care manager for the Marine Corps. Jacqueine is a graduate of Cemson University, with a master s degree in eary education from University of Hawaii. campaign for VEAP, the argest food shef in Minnesota. 8 Adut Care Chid Care Chid Wefare 9

6 ceebrating25 years of Licensing S e m i n a r s Monday, September 11 A2 A3 et's Tak About Sex Institutiona Sexua Assauts - It Happens Location: Great Lakes A1 ensuring the safety and we-being of those in institutiona care is crucia. Sexua assauts happen. Thus, identifying potentia victims and perpetrators, as we as understanding the power of grooming the victim is important. It becomes incumbent upon those who reguate institutiona care to understand the process and how to assist in the protection of potentia victims by empowerment and training. Patricia Adams Patricia Adams, BA, is a professiona reguator with the Office of the Bureau of Human Services Licensing. She is currenty a Regiona Licensing Administrator in the Southeast where she manages reguatory and icensing functions for Persona Care Homes. She has aso worked as a Nursing Home Administrator. Patricia has worked in icensing since 2009, first as a icensing representative where she conducted a phases of icensing, provided technica assistance to maintain compiance and conducted training for the orientation program for administrators in Persona Care Homes. In 2014, she was promoted to Regiona Licensing Administrator. Patricia is currenty a member of the ninth cass of the Department of Human Services Leadership Deveopment Institute Program. Patricia has presented numerous workshops on Stress Management of a Caregiver and Reguator, Administrator Orientation for Persona Care Home Administrators and Staff burnout. Patricia was the soe caregiver for her mother from the time of her diagnosis unti her death in Her mother had Azheimer. Who Are You as a Reguator in Licensing? Location: Great Lakes A2 The proper use of authority needs a ot of baancing as an essentia ski for a icensing professiona. This session wi discuss the toos needed for a front ine inspector on how to manage conficts, identify the difference between rationa and irrationa confict and ways on how to deveop toos for cear thinking when conducting inspections. In addition, we wi review how to impart a sef-refection and awareness of how others see yoursef. This session is based on NARA's curricuum. Sandi Wooters and Donna Sabo Sandi Wooters, MHS, ACG, is currenty the Southeast Regiona Director for the Office of the Bureau of Human Service Licensing for the Commonweath of Pennsyvania. She oversees a icensing and enforcement actions for Persona Care Homes, Assisted Living Homes, Chidren Residentia Licensed Faciities, Community Residentia Residences and Long Term Structured Residents for those with Menta Iness. Sandi has worked in icensing since 2007 first as a icensing representative where she conducted a phases of icensing for Persona Care Homes, and since 2012 the Regiona Director. Sandi is a Masters prepared Gerontoogist and worked primariy with the aging popuation from 1982 through Her experience incudes assisting individuas to ive independenty in the community through coordinating services with 15+ hospitas throughout the Deaware Vaey, as the Associate Administrator of Gero-psychiatry at the University of Pennsyvania from 1996 through 2002 she managed inpatient, outpatient, partia hospita and consutant services. Sandi then moved to Caifornia and from 2002 through 2007 she worked in the Assisted Living industry both as an administrator and as a corporate Director of Quaity Assurance. Sandi aso ived four months in an a Azheimer s faciity as a method to deveop poicies to hep reduce resident to resident abuse. Sandi has presented at nationa conferences, incuding NARA, on maintaining reguatory compiance through Conducting Investigations to Determine Iega Operations, Enforcement Strategies across the US and Providences, Provider Support, From Enforcement to Compiance and on simpified direct care staff training the Wak About Workshops. Sandi aso deveoped a program to reduce resident to resident abuse and hospitaization through the CLUB program, Caring Listening and Understanding Behaviors. This program was impemented in nursing homes and assisted iving faciities throughout Pennsyvania and Caifornia. In 1995, Sandi was a deegate to the White House Conference on Aging for the state of Pennsyvania as an expert on the rura edery of PA. Donna Sabo hods a bacheor s degree in individua and famiy studies with an eary chid education emphasis from Pennsyvania State University and a master's degree in administration and supervision from Badwin Waace Coege. Donna has been a reguator for over 28 years; 23 years in Chid Wefare Licensing, three years in Chid Day Care Licensing working for the Ohio Department of Job and Famiy Services. She is currenty empoyed by the Ohio Department of Menta Heath and Addiction Services as a Behaviora Heath Surveyor and provides training to adut and chid care providers in Ohio on chid wefare, chid day care and adut care icensing rues and requirements. Donna currenty serves on the NARA Board of Directors, Chid Wefare Committee and Goverance Committee. She is aso a consutant and trainer for NARA. Dana has been a NARA Co-Consutant on anumber of projects incuding: deveopment of the Licensing Procedura Manua for the Louisiana Department of Chidren and Famiy Services Licensing and Reguatory Services for chid pacing agencies and day care faciities; deveopment of Mode Famiy Foster Home Standards for the Annie E. Casey Foundation in consutation with Generations United and American Bar Association Center on Chidren and Law; deveopment of Licensing Indicator Poicy and Procedure for Kansas Dept. of Heath and Environment Chid Care Licensing; and deveopment of Interpretive Guides for Rhode Isand Chid Care Famiy Home rues. As a Foster Care Licensing Speciaist, Donna has served on the foowing committees: Crisis Nursery Rues Deveopment Task Force; Licensing Procedura Manua Committee, Licensing Transitiona Team, Organizationa and Diagnosis Team and the Physica Restraint Rue Deveopment Committee. Donna is a member of The Ohio Association of Chid and Youth Care Professionas (OACYCP) and has done training on icensing rues and procedures at the annua statewide OACYCP conferences. 10 Adut Care Chid Care Chid Wefare 11

7 ceebrating25 years of Licensing S e m i n a r s Monday, September 11 A4 a Proactive Approach to Support Eary Chidhood Programs Location: Great Lakes A3 A5 Weighting our WAC; Ready, Set, Go! Location: Lake Cahoun Do you work for chidren and famiies to create a safe and secure eary chidhood environment in your community? Are you curious on how to buid a bended approach through your state's DHS and QRIS systems? This session wi highight a proactive approach to bending the two systems to create a strong support for your Eary Chidhood Programs. Attending this seminar wi provide you the toos to begin a piot within your community. Hear from Pennsyvania on their strategies and ongoing coaborations to incorporate both systems services for the providers, chidren and famiies they serve. in 2015, the Washington state egisature directed the Department of Eary Learning (DEL) to aign the chid care icensing rues. DEL unified center and famiy home chid care standards with the goa of making them easier to understand. DEL took this opportunity to revamp the agency s enforcement approach. DEL studied the eading poicies in North America to devise a system that creates consistent enforcement, accounts for each provider s history, and weighs the unique risk of danger when a rue is broken. This presentation detais DEL s weighting process and enforcement pan, which wi be impemented in the fa of Sharon Arabia and Meissa Fuer Sonya Stevens, Tyer Farmer and Heather West Sharon Arabia began her work in Eary Chidhood Education in the mid-1980s as a Head Start Home Visitor. She continued her advocacy for chidren and famiies when she accepted a casework position with Aegheny County Chidren and Youth Services. Sharon began her career with the Commonweath of Pennsyvaina 24 years ago as a icensing representative for Office of Chidren Youth and Famiies, Day Care Division (now known as OCDEL) and is currenty the Eary Learning Program Regiona Manager for Pennsyvania Department of Human Services, Office of Chid Deveopment and Eary Learning (OCDEL), Bureau of Certification Services Western Region. During her time with the Commonweath she earned a certificate in eadership through the Department of Pubic Wefare Leadership Institute. Sharon serves on regiona eadership with a diverse group of stakehoders committed to improving quaity and supports in the eary earning communities and is activey invoved with severa initiatives within OCDEL. She has presented at the Eary Chidhood Education Conference at Penn State University on reguatory compiance. Sharon is committed to achieving quaity eary earning environments for chidren through deveoping teams and chaenging historica assumptions and processes. Sharon has a BA in Socioogy. She is an active member of NARA and currenty serves on the Professiona Deveopment Committee. Meissa Fuer has been in the Eary Chidhood Fied since February She has a passion for creating safe high quaity environments for chidren to earn and grow in. Currenty, Meissa is the Southwest Regiona Key Director in the state of Pennsyvania. Her current work is to support programs to reach their highest potentia. The Southwest Regiona Key offers Technica Assistance, Professiona Deveopment, Mentoring, and supports to Eary Chidhood Programs. Meissa serves on mutipe committees for the advancements of the Eary Chidhood Fied incuding Project LAUNCH, Ready Set Grow, and The Homeess Initiative. A of these committees work to service the community to create a safe, heathy, and high quaity system for chidren. Meissa is a true advocate for chidren, famiies, and the Eary Chidhood fied. She continues to be a strong voice for the Southwest Region of Pennsyvania. Sonya Stevens is a Licensing Anayst for the Washington State Department of Eary Learning. She is currenty the project manager for the weighting process of the newy aigned proposed Washington Administrative Codes (WAC) for chid care icensing oversight. Sonya wi have competed her doctorate degree in education with a research study on the use and usabiity of a focused monitoring system in Washington State icensed chidcare centers by Juy The study is firmy grounded in Dr. Richard Fiene's differentia monitoring and risk assessment framework, giving Sonya specific content knowedge of the entire chid care enforcement methodoogy used in the weighted WAC and enforcement process. Additionay, Sonya has an master's degree in adut education as we as a bacheor's degree in chid deveopment and famiy studies. She has served as a an eary earning educator, famiy advocate and home visitor, program director and adjunct facuty in Eary Chidhood Education at both Cark Coege in Vancouver, Washington, as we as Portand Community Coege in Portand, Oregon. Tyer Farmer is an attorney working in the icensing department at the Washington State Department of Eary Learning (DEL). Tyer earned his aw degree from the Seatte University Schoo of Law and received bacheor s degrees in both Engish and in Community, Environment, and Panning from the University of Washington. Prior to joining DEL, Tyer cerked for two separate judges on the Washington State Supreme Court. He was first introduced to state reguatory schemes whie working for the nation s argest eectronics recycing company. There, Tyer advised municipa and not-for-profit cients throughout the U.S. on creating e-waste recycing programs throughout Caifornia, Texas, Iinois, and North Caroina. In his spare time, Tyer pays water poo, traves as much as possibe with his wife, and tends to two chickens and one cat at his home in Seatte. continued 12 Adut Care Chid Care Chid Wefare 13

8 ceebrating25 years of Licensing S e m i n a r s Monday, September 11 Heather West has a bacheor's degree in psychoogy and is currenty empoyed by the Washington state Department of Eary Learning (DEL) as one of four Licensing Regiona Administrators. Heather not ony grew up in a famiy that worked in human services but has dedicated the past 21 years of her career to chidren and famiies. Heather s experience began in Minnesota where she worked in a residentia treatment faciity for chidren focusing on behaviora and menta heath, and ater in a crisis sheter that provided crisis counseing and supports to chidren and famiies. After moving to Washington, her empoyment with the state began as an investigator with Chid Protective Services. Foowing four years with investigations, she transitioned to chid care icensing where she reguated chid care homes, centers and schoo age programs. She ater took on a roe in DEL as the regions management anayst. Over the past three years, she has worked as a Regiona Administrator and managed oversight of reguatory practices for icensed chid care programs within her region. This history, aong with being a wife and mother of two schoo age chidren, has continuay spurred her passion for supporting famiies, chid safety and quaity chid care for chidren. 1:30 2:30 pm B1 Concurrent Session B baancing Licensing Workoads: Georgia s Speciaized Approach Location: Great Lakes A1 This session wi provide an overview of the strategies the Chid Care Services division of the Georgia Department of Eary Care and Learning (DECAL) uses to support the division s responsibiity of reguating and monitoring Georgia s icensed chid care programs. These strategies incude creating speciaized work units to support reguatory functions and deveoping and annuay impementing a weighted caseoad system to effectivey and efficienty distribute caseoads across Georgia s 159 counties. Amy Page and Randy Hudgins 12 1:30 pm Lunch on Your Own Food Outets Within Waking Distance 1 Prairie Kitchen & Bar 2 Brit s Pub 3 Chipote Mexican Gri 4 The News Room 5 Target 6 Cara Irish Pub 7 Bario 8 McCormick & Schmick s Amy Page currenty serves as the manager of the Process & Poicy Unit within the Chid Care Services icensing division of the Georgia Department of Eary Care and Learning (DECAL). She has worked with DECAL since Juy In that time she has aso worked in the Appicant Services and Quaity Improvement Units within the division. Before coming to DECAL, Amy worked with the chid care resource and referra system in Georgia. She began her career in eary chidhood working in a group chid care home during coege. After graduating from Texas A&M University, she taught in Head Start. She currenty ives in the north Georgia mountains with her husband and two young sons. Her hobbies incude reading and satwater fishing. Randy Hudgins is a Senior Research and Poicy Anayst at the Georgia Department of Eary Care and Learning. He has worked with DECAL since February He is part of the department s research and anaysis team that conducts and guides poicy research and supports program impementation across DECAL s divisions and initiatives. Randy has worked extensivey with the Chid Care Services Licensing division to anayze trends, deveop piot research, and support poicy impementation. Randy earned a master's degree in pubic administration from the Andrew Young Schoo of Poicy Studies at Georgia State University. He is an avid Atanta sports fan and he and his fiancé enjoy traveing, hiking, camping, and other outdoor adventures. 9 Zeo GRANT ST 10 Panera Bread 11 He s Kitchen 12 Keys Cafe & Bakery 13 Hen House 14 Adut Care Chid Care Chid Wefare 15

9 ceebrating25 years of Licensing S e m i n a r s Monday, September 11 B2 nara Mode Foster Care Standards - Impementation Discussion and Legisative Response Location: Lake Harriet The American Bar Association Center on Chidren and the Law, the Annie E. Casey Foundation, Generations United and the Nationa Association for Reguatory Administration have deveoped a set of cear and practica famiy foster home icensing standards that hep ensure chidren in foster care are safe and promote the opportunity for reatives and non-reated caregivers to become foster parents. This session wi incude an overview of the standards and an update on state impementation, as we as proposed federa egisative action invoving the standards. In addition, discussion wi incude an Impementation Readiness Questionnaire that can be used to assess your state's readiness to impement the standards. These mode famiy foster home icensing standards ensure that chidren: (1) ive in safe and appropriate homes with chid wefare and court oversig; (2) receive monthy financia assistance and supportive sevices; and (3) access the permanency option of assisted guardianship in the states and tribes that participate in the federa Guardianship Assistance Program. These standards, which are the ony comprehensive nationa guideines, fi a previous void by giving the federa government a set of cear and practica requirements to reference and guide states in their efforts to icense homes. Under federa aw, states have extraordinary fexibiity to create famiy foster home icensing standards; it requires ony that states deveop guideines reasonaby in accord with nationa organizations recommendations. The mode standards are accompanied by an interpretative guide and crosswak too. The guide summarizes the purpose of each standard and provides instructions necessary for compiance determinations. The crosswak too heps states assess and aign their current standards with the mode standards. The mode standards, which encompass a the necessary components to icense a famiy foster home, shoud not be considered minimum criteria. These standards are fexibe enough to respond to individua circumstances, but most importanty they hep ensure that chidren in out-of-home care have safe and appropriate homes. Donna Sabo, Joyce Debot and Ana Betran, JD Donna Sabo hods a bacheor s degree in individua and famiy studies with an eary chid education emphasis from Pennsyvania State University and a master's degree in administration and supervision from Badwin Waace Coege. Donna has been a reguator for over 28 years; 23 years in Chid Wefare Licensing, three years in Chid Day Care Licensing working for the Ohio Department of Job and Famiy Services. She is currenty empoyed by the Ohio Department of Menta Heath and Addiction Services as a Behaviora Heath Surveyor and provides training to adut and chid care providers in Ohio on chid wefare, chid day care and adut care icensing rues and requirements. Donna currenty serves on the NARA Board of Directors, Chid Wefare Committee and Goverance Committee. She is aso a consutant and trainer for NARA. Dana has been a NARA Co-Consutant on anumber of projects incuding: deveopment of the Licensing Procedura Manua for the Louisiana B3 Department of Chidren and Famiy Services Licensing and Reguatory Services for chid pacing agencies and day care faciities; deveopment of Mode Famiy Foster Home Standards for the Annie E. Casey Foundation in consutation with Generations United and American Bar Association Center on Chidren and Law; deveopment of Licensing Indicator Poicy and Procedure for Kansas Dept. of Heath and Environment Chid Care Licensing; and deveopment of Interpretive Guides for Rhode Isand Chid Care Famiy Home rues. As a Foster Care Licensing Speciaist, Donna has served on the foowing committees: Crisis Nursery Rues Deveopment Task Force; Licensing Procedura Manua Committee, Licensing Transitiona Team, Organizationa and Diagnosis Team and the Physica Restraint Rue Deveopment Committee. Donna is a member of The Ohio Association of Chid and Youth Care Professionas (OACYCP) and has done training on icensing rues and procedures at the annua statewide OACYCP conferences. Joyce Debot is currenty empoyed as a Famiy Services Supervisor for a Kansas chid pacing agency where she is the supervisor of agency sponsoring of famiy foster homes initia and renewa icensing for foster, adoptive, and kinship famiies, responsibe for training of famiies. She supervises the Interstate State Compact (ICPC) recommendation for pacement of chidren in custody in states outside of Kansas and agency process accreditation for CARF, incuding updating and deveoping poicies and procedures for program supervising. Joyce was empoyed by the Kansas Department of Heath and Environment (KDHE) from 2007 to 2001 as Pubic Service Administrator II in Bureau of Chid Care Licensing foster and residentia care program. She has served on the Governor s BEST Team for foster famiy and chid pacing agency reguation revisions from From , Joyce worked in the private sector for Saint Francis Community Services in various chid wefare positions, begining as a direct care provider and was promoted to Executive Director of the foster care program. Joyce serve as a NARA subject matter expert on deveopment and presentations of Famiy Foster Home Standards with NARA consutants, ABA, Annie Casey, and Generations United. Ana Betran is an attorney and prior to moving to the West Coast served as the Director of the Nationa Center on Grandfamiies. Ana is a nationa expert on Grandfamiies, authoring severa Generations United pubications on the subject and pubishing artices in various pubications and academic journas. Ana has spoken extensivey about reatives raising chidren at nationa, state, and oca conferences. As someone who was raised in part by her grandmother, Ana has a persona commitment to the famiies. Generations United is a co-author of the NARA Mode Foster Care Standards. reguator Reief Location: Great Lakes A2 This session wi identify the necessity to provide emotiona and psychoogica reief for reguators to prevent burn-out. The session wi offer techniques for sef-impementation as we as what empoyers may offer. Jacqueine L Rowe continued 16 Adut Care Chid Care Chid Wefare 17

10 ceebrating25 years of Licensing S e m i n a r s Monday, September 11 B4 B5 Jacqueine Rowe has been a provider of ong-term care since 1996 for nursing homes and persona care homes prior to joining the Pennsyvania Department of Human Services as the Director of the Bureau of Human Services Licensing in She has a master's degree in management and a bacheor's degree in heath care administration. Sti icensed as a nursing home administrator, Jacqueine finds her professiona purpose in her oversight of the statewide reguatory responsibiities, bringing baance between the providers and reguatory requirements with an understanding of the individuas entrusted to their care. aternatives to Enforcement: Using Innovation and Information to improve Provider Performance ocation: Lake Nokomis what factors do private businesses consider when making decisions about investing in their communities, determining staffing eves and pay and impementing services? We wi discuss the effects of onine customer reviews, making performance information avaiabe to the pubic and customer surveys in motivating business decision makers. Jamie Simpson Jamie is an Assisted Living Administrator who after 15 years working for private business heathcare providers, moved to state service, where she has run the state's assisted iving icensing and survey program for the past tweve years. She has a master's degree from Northwest Nazarene University. Jamie aso serves as a search dog for Idaho Mountain Search and Rescue. the Handshake: Unifying Information Systems Through communication and Coaboration ocation: Great Lakes A3 This session wi cover how Forida's Department of Chidren and Famiies' (DCF) Chid Care Reguation Program Office addressed CCDBG requirements by coaborating with Forida's Office of Eary Learning (OEL). Through this partnership, DCF and OEL estabished processes that aowed the sharing of information between the two offices and their information systems. These efforts resuted in a statewide training registry and the abiity for icensing staff to inspect Forida s Schoo Readiness providers and communicate the findings with Forida s Eary Learning Coaitions. Jeremy Lewis Jeremy Lewis is a graduate of Forida State University with a degree in professiona communication. In 2009, Jeremy joined the Forida Department of Chidren and Famiies as a business anayst for the information systems team. He now eads that team, which consists of three business anaysts and seven software engineers. Throughout his neary seven years of experience, Jeremy has navigated the decommissioning of a 13 year od egacy system, the recruitment of a new interna software deveopment team and the construction of a brand new B6 B7 icensing system. Jeremy is aso an avid 3-D artist and is certified in 3-D modeing and animation by the state of New York. icensing: the Foundation of Buiding the Suppy of Chid Care ocation: Lake Cahoun impementation of the federa chid care aw is underway. The aw cas for efforts to increase the suppy of high-quaity care, and pushes the states to target investments for underserved communities. Chid care icensing is the foundation of quaity. Licensed famiy chid care is part of the soution for state agency efforts to meet the needs of famiies, compy with new priorities, and buid and connect systems in the states. In this session, we wi work together to address chaenges and opportunities, and discuss state poicy choices to buid the suppy of icensed famiy chid care. Mary Beth Saomone Testa Mary Beth Saomone Testa brings more than 15 years of experience in advocacy and poicy deveopment. Mary Beth s expertise is in connecting poicy and practice, with depth of knowedge in chid care reguations and egisation. Mary Beth has ed advocacy campaigns across a variety of states and at the federa eve, representing and buiding coaitions with chid care providers, chid care resource and referra agencies, home visiting programs, and the Chidren s Defense Fund. As a consutant, Mary Beth offers poicy anaysis, capacity buiding, and mobiization for federa and state poicy and egisative affairs. Cients incude oca, state and nationa organizations. For the Nationa Association for Famiy Chid Care (NAFCC), Mary Beth works with providers, state and oca associations and partners to advance NAFCC s mission to promote the power of famiy chid care. Mary Beth is a reguar presenter at nationa and statewide conferences and has been pubished in Exchange magazine. Mary Beth graduated from American University in Washington, DC and ives in Fas Church, Virginia. Where Are We Now? Lessons Learned from Georgia's Integrated enforcement and Compiance System ocation: Lake Minnetonka georgia s chid care icensing division has created a new icensing enforcement and compiance determination system. This new system integrates a risk-based, progressive approach that is cear, fair and predictabe, taking into account severity of vioations and a provider s abiity to correct. It incorporates a baance of standardization for consistency and professiona judgment to aow for individua factors. This session wi focus on essons earned during the first year of impementation of Georgia s Integrated Enforcement and Compiance System. We wi provide an overview of this new enforcement and compiance system. We wi show how the chart iustrates a systematic format that is fair and transparent, supports a icensing system focused on both reguation and support, and articuates the compexity of 21st century eary education. This session wi incude some of the unforeseen circumstances encountered during the first year. continued Adut Care Chid Care Chid Wefare 18 19

11 ceebrating25 years of Licensing S e m i n a r s Monday, September 11 2:45 3:30 pm 3:45 4:45 pm C1 Rhonda Parker and Apri Rogers Rhonda Parker has worked with Bright from the Start: Georgia Department of Eary Care & Learning for 17 years. She is currenty serving in the Chid Care Services Licensing Division. Apri Rogers has worked with Bright from the Start: Georgia Department of Eary Care & Learning for 11 years. She is currenty serving in the Chid Care Services Licensing Division. Think Tanks Adut Care Think Tank: Lake Minnetonka Chid Care Think Tank: Great Lakes A1 Chid Wefare Think Tank: Lake Harriet Think Tanks are designated space for you to coaborate and communicate with coeagues about important topics impacting your fied and process what you are earning through the conference. These sessions are purposey not faciitated to aow ampe brainstorming and authentic communication and idea sharing. Concurrent Session C georgia s Research-Based Approach to Monitoring Licenseexempt Providers Location: Great Lakes A1 This session wi provide an overview of a piot project conducted by Georgia s chid care icensing division which informed the deveopment of on-going monitoring processes to meet CCDF requirements. The sixmonth project coected data from neary 500 programs that serve chidren and are exempt from icensure throughout the state of Georgia. A eading nationa research firm anayzed the data, providing feedback on the state of operations within exempt programs. Information garnered guided the deveopment of poicy and processes for annua on-going monitoring of icense-exempt programs receiving subsidy funding. The technica systems created to monitor these programs wi aso be discussed. Amy Page and Meissa Davis Amy Page currenty serves as the manager of the Process & Poicy Unit within the Chid Care Services icensing division of the Georgia Department of Eary Care and Learning (DECAL). She has worked with DECAL since Juy In that time she has aso worked in the Appicant Services and Quaity Improvement Units within the C2 division. Before coming to DECAL, Amy worked with the chid care resource and referra system in Georgia. She began her career in eary chidhood working in a group chid care home during coege. After graduating from Texas A&M University, she taught in Head Start. She currenty ives in the north Georgia mountains with her husband and two young sons. Her hobbies incude reading and satwater fishing. After starting her career in the financia services word, Meissa changed gears into the human services fied when she experienced a crisis of not being abe to find chid care for her chidren. Since then, Meissa has worked in the Eary Care and Education spectrum for 24 years, first as a chid care provider, then trainer/ consutant; moving to icensing consutant, region coordinator, QRIS Assessor, Technica Assistance unit manager, and now in eadership on the Chid Care Services team. Meissa serves as the Director of Quaity Operations overseeing the units for Appicant Services, Exemptions, and Quaity Improvement and Training. She hods a teaching certificate and a master's degree in adut education with a Birth-5 Education endorsement. In her free time, Meissa enjoys her three granddaughters, attending festivas and concert events, yoga and samping restaurant cuisine. creating Successfu Organizationa Practices for Administrators: Usefu Toos and Techniques for Chid Care Center Compiance. ocation: Great Lakes A3 This session wi focus on the administrative aspect of operating a compiant chid care center. We wi discuss organizationa toos to assist with chid and adut fies as we as faciity paperwork required to meet state icensing reguations. Participants wi gain ideas on how to incorporate and assist chid care centers with this process and wi have a chance to view the organizationa toos deveoped for Riey County, Kansas Chid Care Centers. Participants wi gain an understanding of the quaity improvement process and how that aigns with the strategic goas of the icensing agency. Breva Spencer, LBSW Breva Spencer is a Licensed Bacheor of Socia Worker (LBSW) in the state of Kansas and Virginia. She received her bacheor's degree in socia work at the University of Kansas in She began her career in chid wefare with the Kansas Department for Chidren and Famiies in For the next three years, she worked as a Socia Work Speciaist conducting investigations, specificay, chid sexua abuse cases. She eft chid wefare in 2009, and began working for the Fort Bevoir, Virginia, Famiy Advocacy Program, as a Victim Advocate (VA) and Sexua Assaut Response Coordinator (SARC). In 2011, she began working for the Riey County Heath Department as the Chid Care Licensing (CCL) Surveyor and shorty thereafter became the CCL Program Coordinator. She has deveoped and presented many trainings throughout her career. She deveoped and impemented a domestic vioence and sexua assaut prevention training for the Fort Bevoir instaation and over 4,000 sodiers, Garrison Commander s and civiian empoyees continued Adut Care Chid Care Chid Wefare 20 21

12 ceebrating25 years of Licensing S e m i n a r s Monday, September 11 C3 attended. Most recenty, she deveoped and impemented an organization training for chid care faciities, one specific to home based providers and another for center-based faciities. She is passionate about organization and assisting chid care faciities in becoming compiant with icensing aws and reguations. the Integration of Trauma Informed Care into the Licensing Process for Chid Wefare, Chid Day Care and Adut Care ocation: Lake Minnetonka Trauma-informed care (TIC) is an approach that expicity acknowedges the roe trauma pays in peope s ives. TIC means that every part of an organization or program understands the impact of trauma on the individuas they serve and promotes cutura and organization change in responding to the consumers/cients served. Licensing staff need to be aware of the roe trauma pays during a icensing assessment, and how the appicant's responses and reactions may be driven by Adverse Chidhood Experiences (ACES). The workshop wi discuss the ACES Study and how to use the sef assessment too for your icensing staff as we as the Agency Sef Assessment for TIC. The Agency Sef-Assessment for Trauma-Informed Care is intended to be a too that wi hep you assess your organization s readiness to impement a trauma-informed approach. Honest and candid staff responses can benefit your agency by heping to identify opportunities for program and environmenta change, assist in professiona deveopment panning, and can be used to inform organizationa poicy change. The Six Key Principes of a Trauma-Informed Approach wi be discussed from a icensing assessment perspective. These incude: safety; trustworthiness and transparency, peer support; coaboration and mutuaity; empowerment, voice and choice; and cutura, historica and gender issues. Donna Sabo and Joyce Debot Donna Sabo hods a bacheor s degree in individua and famiy studies with an eary chid education emphasis from Pennsyvania State University and a master's degree in administration and supervision from Badwin Waace Coege. Donna has been a reguator for over 28 years; 23 years in Chid Wefare Licensing, three years in Chid Day Care Licensing working for the Ohio Department of Job and Famiy Services. She is currenty empoyed by the Ohio Department of Menta Heath and Addiction Services as a Behaviora Heath Surveyor and provides training to adut and chid care providers in Ohio on chid wefare, chid day care and adut care icensing rues and requirements. Donna currenty serves on the NARA Board of Directors, Chid Wefare Committee and Goverance Committee. She is aso a consutant and trainer for NARA. Dana has been a NARA Co-Consutant on anumber of projects incuding: deveopment of the Licensing Procedura Manua for the Louisiana Department of Chidren and Famiy Services Licensing and Reguatory Services for chid pacing agencies and day care faciities; deveopment of Mode Famiy Foster Home Standards for the Annie E. Casey Foundation in consutation with Generations United and American Bar Association Center on Chidren and Law; deveopment of Licensing Indicator Poicy and Procedure for Kansas Dept. of Heath and Environment Chid Care Licensing; and deveopment of Interpretive Guides for C4 Rhode Isand Chid Care Famiy Home rues. As a Foster Care Licensing Speciaist, Donna has served on the foowing committees: Crisis Nursery Rues Deveopment Task Force; Licensing Procedura Manua Committee, Licensing Transitiona Team, Organizationa and Diagnosis Team and the Physica Restraint Rue Deveopment Committee. Donna is a member of The Ohio Association of Chid and Youth Care Professionas (OACYCP) and has done training on icensing rues and procedures at the annua statewide OACYCP conferences. Joyce Debot is currenty empoyed as a Famiy Services Supervisor for a Kansas chid pacing agency where she is the supervisor of agency sponsoring of famiy foster homes initia and renewa icensing for foster, adoptive, and kinship famiies, responsibe for training of famiies. She supervises the Interstate State Compact (ICPC) recommendation for pacement of chidren in custody in states outside of Kansas and agency process accreditation for CARF, incuding updating and deveoping poicies and procedures for program supervising. Joyce was empoyed by the Kansas Department of Heath and Environment (KDHE) from 2007 to 2001 as Pubic Service Administrator II in Bureau of Chid Care Licensing foster and residentia care program. She has served on the Governor s BEST Team for foster famiy and chid pacing agency reguation revisions from From , Joyce worked in the private sector for Saint Francis Community Services in various chid wefare positions, begining as a direct care provider and was promoted to Executive Director of the foster care program. Joyce serve as a NARA subject matter expert on deveopment and presentations of Famiy Foster Home Standards with NARA consutants, ABA, Annie Casey, and Generations United. Maintaining Reguatory Compiance for Non-Medica Staff administering Medications to Vunerabe Popuations Location: Lake Cahoun The Commonweath of Pennsyvania reguates non-medica staff administering medications to vunerabe popuations iving in icensed homes. The staff must pass the Departments Medication Administration Training program prior to administering medications independenty and compete annua practicums to maintain the certification. This session wi review the concepts of the train the trainer Medication program, how does the train the trainer train the non-medica staff using onine and face to face training processes and how icensing measures compiance. How does the state ensure protection by aowing non-medica staff to administer medications. Sandi Wooters and Sheia Page Sandi Wooters, MHS, ACG, is currenty the Southeast Regiona Director for the Office of the Bureau of Human Service Licensing for the Commonweath of Pennsyvania. She oversees a icensing and enforcement actions for Persona Care Homes, Assisted Living Homes, Chidren Residentia Licensed Faciities, Community Residentia Residences and Long Term Structured Residents for those with Menta Iness. Sandi has worked in icensing since 2007 first as a icensing representative where she conducted a phases of icensing for Persona continued Adut Care Chid Care Chid Wefare 22 23

13 ceebrating25 years of Licensing S e m i n a r s Monday, September 11 C5 Care Homes, and since 2012 the Regiona Director. Sandi is a Masters prepared Gerontoogist and worked primariy with the aging popuation from 1982 through Her experience incudes assisting individuas to ive independenty in the community through coordinating services with 15+ hospitas throughout the Deaware Vaey, as the Associate Administrator of Gero-psychiatry at the University of Pennsyvania from 1996 through 2002 she managed inpatient, outpatient, partia hospita and consutant services. Sandi then moved to Caifornia and from 2002 through 2007 she worked in the Assisted Living industry both as an administrator and as a corporate Director of Quaity Assurance. Sandi aso ived four months in an a Azheimer s faciity as a method to deveop poicies to hep reduce resident to resident abuse. Sandi has presented at nationa conferences, incuding NARA, on maintaining reguatory compiance through Conducting Investigations to Determine Iega Operations, Enforcement Strategies across the US and Providences, Provider Support, From Enforcement to Compiance and on simpified direct care staff training the Wak About Workshops. Sandi aso deveoped a program to reduce resident to resident abuse and hospitaization through the CLUB program, Caring Listening and Understanding Behaviors. This program was impemented in nursing homes and assisted iving faciities throughout Pennsyvania and Caifornia. In 1995, Sandi was a deegate to the White House Conference on Aging for the state of Pennsyvania as an expert on the rura edery of PA. Sheia Page is the Director of Operations for the Bureau of Human Services for the Commonweath of Pennsyvania. Sheia has been with Licensing since 2007 and prior to her position as the Director of Operations was the Regiona Director for the Western Licensing Division. Sheia has a master's degree. Using Data from Information Systems for Program Panning, Evauation and Optimizing Limited Staff Resources Location: Great Lakes A2 Performance measurement is a critica eement of accountabiity for pubic resources. In human care icensing programs, a significant amount of resources are vested in Licensing Staff. It is important for managers of government programs to show what was received from the use of these staff resources and whether the pubic is receiving an acceptabe benefit. Information systems that support business operations routiney coect data that can be used for program panning, performance evauation and to optimize imited staff resources. This presentation wi provide exampes of how existing data sets can be used, show ways to visuay te a story, and provide an opportunity for session participates to share ideas. Steven Eng and Sheri Obera C6 Compaint Investigation Chapter from the NARA Licensing Curricuum to severa states and has contributed vounteer time to support the NARA organization as a member since 1979, and in various Board positions over the years. Steven has hed an interest in computer programming since high schoo and the appication of information systems in reguatory settings during his work career. He has a passion for finding creative soutions to sove probems or make things better for peope. Steven hods a master's degree in pubic heath from the University of Washington in Seatte and currenty is the Manager of Technoogy, Panning & Integration in the department of Popuation & Pubic Heath at Fraser Heath ocated in British Coumbia, Canada. Sheri Obera was a Licensing Officer for six years, working excusivey with chid care faciities. Since 2011 she has worked as an Information Speciaist supporting the operationa needs of the Community Care Faciities Licensing program, with a focus on database deveopment and data anaysis. An Eary Chidhood Educator for 18 years, Sheri aso hods a Montessori Teaching Certificate, Eementary Teaching Certificate, and degrees in inguistics, psychoogy and chidren's iterature. senior Living The Future of Senior Living ocation: Lake Harriet The senior iving industry has an opportunity to accommodate the nation s demand for senior care whie providing the high quaity of ife that has made senior iving an attractive ong-term care option for oder aduts and their famiies. But as the nation s demographics shift and the heathcare arena constanty changes, the industry faces chaenges but aso opportunities to partner with poicy makers and reguators to meet the rising demand for resident-centered senior iving communities. Argentum is an association buit for the future and has crafted a ook at key issues facing the industry over the next 10 years: Workforce Deveopment, Quaity Improvement, Operationa Exceence, Consumer Choice (saving for retirement), and Memory Care. By coaborating with stakehoders in senior iving, heathcare, academia, business, government and esewhere, Argentum focuses on these five critica imperatives to craft new initiatives, partnerships and goas to ensure the nation s aging popuation can experience quaity service, independence, dignity and respect. James Bada James Bada is President & CEO of Argentum where he is responsibe for the overa eadership of the association and with transforming its vision and mission to meet the changing needs of the senior iving industry. Under James' direction, Argentum has successfuy impemented a new and more incusive membership mode, rebranded the association to refect the evoving andscape of the senior iving industry, aunched a foundationa set of quaity standards and deveoped an executive director credentiaing program designed to further professionaize the senior iving industry. He joined Argentum in January 2015 when the organization was known as the Assisted Living Federation of America. He spent 2015 touring the country meeting with senior iving executives, poicymakers, academics, and other continued Adut Care Chid Care Chid Wefare Steven Eng has over 36 years experience working in pubic heath - primariy in reguatory icensing of community care faciities for aduts and chidren (incuding investigations), environmenta heath, communicabe disease surveiance and outbreak management, and heath promotion. As a vounteer Environmenta Quaity Pane Chair, he has contributed to the deveopment of the 2002 and 2011 editions of Caring for Our Chidren which are nationa heath and safety performance standards for out of home chid care. He has deivered training on the Licensing 24 25

14 ceebrating25 years of Licensing S e m i n a r s tuesday, September 12 advocates for oder aduts to better understand the industry s key imperatives and to hep define Argentum s roe in shaping a heathy, robust future for senior iving. Prior to his work with Argentum, Bada served in severa roes at the Nationa Restaurant Association where he was responsibe for business deveopment, product strategy, and membership. He aso was charged with transforming the association s brand, marketing and communications activities, and state partner reationships. Additionay, Bada was Senior Vice President of Membership and Professiona Deveopment at America s Heath Insurance Pans. He hods a bacheor's degree in engish from the University of Maryand and ives in Northern Virginia with his wife and four chidren. 4:45 pm Dinner on Your Own 7:30 8:15 am Speed Networking & Continenta Breakfast Location: Great Lakes A1 connect with reguatory professiona across North America. Whether you re ooking for advice from other jurisdictions or simpy woud ike to meet other reguators, this session wi give you the chance to make vauabe connections to ast throughout the year. Both veteran and first time attendees wi hone networking skis and gain new contacts and friends in the process. 6:30 8 pm Wecome Reception & Sient Auction 8:30 10 am Keynote Presentation Appying a Socia Justice Lens to Your Work & Life ocation: Great Lakes BC Location: Great Lakes BC Join NARA and feow industry peers for a reaxing evening of ight appetizers and beverages. This event is incuded in conference registration and a are encouraged to attend. Sient Auction bidding wi cose at 8 pm. If someone said don t think about the coor red, what s the first thing you d think of? In that same way, when we re made aware of the enses through which we see the word, it s hard not to think about them. In this keynote, Sam wi provide you with a socia justice ens (or sharpen yours, if you bring it with you), and other toos that wi hep you identify injustice, and advocate for justice, in a aspects of your ife. Sam wi aso tak about the components of gender, how they fit together, and how we can be more aware of them to create spaces that are comfier for foks of a genders. Sam Kierman Sam Kiermann is a muti-discipinary artist who puts his gifts to work to achieve goba justice as the Director of Creativity for hues. Sam is aso the person behind It s Pronounced Metrosexua, the comedy show performed at coeges and universities, as we as the onine resource, which has educated miions of readers on themes of socia justice, gender, and sexuaity. Sam is the author of A Guide to Gender, which is an exporation of gender from a socia justice perspective, with humor and comics sprinked in. The book opened as the #1 bestseer in gender on Amazon, and as a refection of Sam s commitment continued 26 Adut Care Chid Care Chid Wefare 27

15 ceebrating25 years of Licensing S e m i n a r s tuesday, September 12 10:15 11:45 am D1 D2 to access as a core socia justice vaue, he s given away over 10,000 copies of the book. He gave a we-received TEDxTak that has over 200,000 views caed Understanding the Compexities of Gender, where he distied the themes of the book into a few minutes of fun, energetic, and easiy-digestibe speech. Concurrent Session D code of Ethics for Reguators Location: Lake Cahoun inherent in the use of authority is the potentia for abuse of authority. Pubic trust and consumer confidence and respect require that reguators use their authority with integrity. This session wi discuss The Code of Ethics for reguators, expore issues of competency, reguator expectations, prohibited actions and maintenance of professiona appearances. Becky Feming-Siebenaer Becky Feming-Siebenaer has over 25 years experience as a icensing speciaist, a supervisor/program manager and most recenty as a reguatory bureau chief. In this position, she oversaw the icensing activities and a programmatic programing for chid care, heath care faciities, youth residentia care, CD faciities, and menta heath faciities in the State of Montana. Becky is an experienced nationa and oca trainer, strategic panning speciaist and poicy deveoper. She trains using principes of adut earning and engage groups in such a way that a earning styes benefit. best Practices In Human Care Reguation Project ocation: Great Lakes A2 states wi share their experience with the Best Practices Project that was conducted in partnership with NARA and the Nationa Center for Eary Chidhood Quaity Assurance (NCECQA). The sef-assessment process aong with the strategic goas identified and what next steps they have taken to improve and aign their program with the Best Practices mode. Deborah Russo, Kristie Lewis, Lisa Cifford and Bevery Goodman Deborah Russo was a past director of chid care icensing and background screening for state of Forida for over 20 years. She was past president of NARA; board member from ; and NARA consutant and certified Project Manager. Kristie Lewis is the assistant commissioner for chid care services at the Georgia Department of Eary Care and Learning (DECAL) and serves as the state coadministrator for the federa Chid Care and Deveopment Fund. Kristie has worked in chid care since the eary 1990s beginning as a chid care preschoo teacher and a chid care earning center director. She joined state government as a regiona icensing consutant with the Georgia Office of Schoo Readiness, the predecessor D3 of DECAL. With DECAL she has served various eadership roes incuding appicant services unit director, icensing regiona director, and chid care services director. She was appointed assistant commissioner for chid care services in 2013 responsibe for over 100 chid care icensing consutants who monitor and support the amost 5,000 chid care programs in Georgia. Lisa Cifford is the chid care faciity manager for Indiana and hods an associate s degree in eary chidhood education and a bacheor s degree in eementary education. Before starting her work at the State of Indiana, Lisa spent 12 years gaining experience in a aspects of running and owning a icensed chid care center. Lisa has worked with the State of Indiana for the past 18 years. Five of those years were as a center icensing consutant and the past seven years as chid care manager. Since starting with the State, Lisa has assisted in the promugation of new rues for icensed chid care centers and the Provider Eigibiity Standards for CCDF, assisted in writing the Interpretive Guide for icensed chid care centers, unicensed registered chid care ministries and the vountary certification program for Indiana. Lisa was aso invoved in the Quaity Rating System Indiana roed out in Bevery Goodman has been with the State of Aabama Department of Human Resources Chid Care Services Licensing Division for 26 years. She was a chid deveopment consutant for 18 years; and, a human resources program supervisor for eight years for both home day cares and day care centers. In 2009, Bevery assisted with the major project of bringing a home day cares in the sixty-seven counties under the supervision of the State of Aabama Department of Human Resources. She is very active within the department in providing training for chid care and as an advocate for chid day cares in Aabama. When Safe Can Become Too Safe? The Need for Risk ocation: Great Lakes A3 in our attempt to protect chidren, icensing works hard to minimize risks to chidren in care. Licensing is often accused of over reguating icensees or not doing enough to protect chidren when an unfortunate incident occurs. But we rarey consider if our actions are harmfu to chidren's deveopment. This session wi expore the critica need for "risk" in chidren's ives and what can happen if chidren are not exposed to risk. How icensing through its rues and icensing staff's interpretations can foster or harm chidren's risk taking skis wi aso be discussed. Other cutures wi be touched on that aow risk as an going part of their chidrens' day. Jacqueine A Wood Jacqueine Wood has over 30 years experience in the fied of human service reguation and eary chidhood education, the majority in chid care icensing. This experience incudes directing a Michigan chid care icensing fied operations, as we as deveoping and eading professiona deveopment activities for icensing staff. Her experience further incudes serving as a past member of NARA s Board of Directors and as a past NARA trainer. She has been an Eary Chidhood Consutant with the Michigan Department of Education working with eary chidhood programs and teaching eary chidhood professionas, at oca community and university eves. Adut Care Chid Care Chid Wefare continued 28 29

16 ceebrating25 years of Licensing S e m i n a r s tuesday, September 12 D4 Since her retirement from state government, she has spent her time advocating for the needs of young chidren and working with chidren at oca eementary schoos. She traves to other countries, visiting their schoos and eary chidhood centers whenever a chance arises. Jacqueine has degrees in education and chid deveopment with advanced work in effective teaching and earning. music & Memory ocation: Great Lakes A1 music and Memory is a person-centered, personaized music program, which meets the participant where they are, regardess of their eve of cognition or ambuation. Discover the difference that personaized music can make for individuas who have a dementia diagnosis, physica chaenges, chronic pain or depression. One of the missions of reguatory/ icensing agencies is to seek ways to promote quaity heath care and improve the quaity of ife of peope that ive in the setting we reguate, the Music & Memory program is a evidence based program that enabes the residents to reconnect, regain socia skis and ive more fuy. Juie Hyand and Dan Cohen Juie Hyand has a Bacheor in Business Administration from Edgewood Coege and was introduced to Music and Memory whie working for the Wisconsin Department of Heath Services. She joined Music and Memory to estabish a Student Vounteer Program to educate and create intergenerationa vounteer opportunities for high schoo and coege students in Wisconsin. Dan Cohen, MSW, is founder and Executive Director of Music and Memory, a nonprofit that promotes the use of personaized music to improve the ives of the edery and infirm, whie improving staff morae and reducing turnover. Aive Inside: A Story of Music & Memory, a Sundance Audience Award-winning documentary, is its inspirationa story. Music and Memory operates in more than 3,000 ong-term care communities, hospices, hospitas, and home care organizations across the U.S. and abroad pm Kimba DeLaMare, LCSW, is a icensed cinica socia worker with over 30 years of experience in the management of therapeutic programs that serve troubed adoescents, young aduts, and their famiies. He is the co-founder of eight different treatment programs, the founding Board President of the Nationa Association of Therapeutic Schoos and Programs (NATSAP), and currenty supports programs that beong to InnerChange. Kimba is a past member of the Joint Commission Youth Advisory Counci and a member of various state and nationa committees that review and deveop standards. Kimba started his career in community menta heath and counseing and continues to work with young aduts, teenagers and their famiies in various settings. He has visited over 400 different treatment programs nationay and internationay in the past 20 years. Diane Moore has served as the Director of the Office of Licensing within Utah s Department of Human Services since Prior to that she worked for over 20 years in Utah s pubic chid wefare system where she was the Sat Lake Vaey Region Director administering over neary haf of Utah s chid wefare services within the state s most metropoitan region. Her priorities have aways been to create safety and we being through the east restrictive, most effective, and impementabe interventions possibe. Her motto of aways eaving peope, things, and situations better than you find them is the driver behind her focus on continuous quaity improvement. Diane hods a master's degree in pubic administration from Brigham Young University. NARA Luncheon & Membership Business Meeting Location: Great Lakes BC D5 Fying Under the Radar... Responding to Strugging Programs Location: Lake Harriet As reguatory compiance converges with risk, socia media and competitive markets there can be a tendency for residentia treatment providers to under report chaenges both internay and externay. Programs that see reguatory oversight as adversaria are particuary at risk to attempt to avoid reporting which often resuts in an escaation of probems. This presentation reviews the mistakes and successes of coaboration between reguators and operators from a soution-focused ens that can aid consumers, reguators and program operators. Kimba DeLaMare, LCSW, and Diane Moore 1:15 2:45 pm E1 Concurrent Session E the Principes of Documentation: Document, Document and Document Again ocation: Lake Cahoun This session wi discuss the importance of documentation, one method of writing statements of deficiency, what is considered an acceptabe pan of correction and a genera discussion about enforcement strategies and the type of writing that is necessary for those strategies to be effective. Becky Feming-Siebenaer continued 30 Adut Care Chid Care Chid Wefare 31

17 ceebrating25 years of Licensing S e m i n a r s tuesday, September 12 E2 E3 becky Feming-Siebenaer has over 25 years experience as a icensing speciaist, a supervisor/program manager and most recenty as a reguatory bureau chief. In this position, she oversaw the icensing activities and a programmatic programing for chid care, heath care faciities, youth residentia care, CD faciities, and menta heath faciities in the State of Montana. Becky is an experienced nationa and oca trainer, strategic panning speciaist and poicy deveoper. She trains using principes of adut earning and engage groups in such a way that a earning styes benefit. preventing Chidren s Exposures to Environmenta Heath Hazards: emerging Initiatives Location: Great Lakes A3 many of our nation s youngest chidren spend 40+ hours every week in an eary earning environment where they may routiney be exposed to a variety of environmenta heath hazards. The Chidren s Environmenta Heath Network in partnership with the Nationa Association for the Education of Young Chidren, the Association for Eary Learning Leaders, the Nationa Association for Famiy Chid Care and state Quaity Rating Improvement Systems are working to reduce chidren s exposures to environmenta toxicants commony found within chid cares. Robin Joseph, MPH Robin Joseph is the Eco-Heathy Chid Care (EHCC) Engagement Manager for the Chidren s Environmenta Heath Network. She supports the nationa expansion of the EHCC program. With a master s degree in environmenta and occupationa heath, a bacheor s degree in environmenta toxicoogy, and experience working within the U.S. Environmenta Protection Agencies Office of Chidren s Heath Protection,Robin is aware of the strategies to protect chidren from chemicas in their everyday environments. With the desire to improve chidren s heath through environmenta education, Robin has deveoped and conducted severa nationa, state, and oca trainings on chidren s environmenta heath. supporting Provider s Compiance with Reguations ocation: Lake Minnetonka A icensing agencies want chid care providers to succeed. During this session, we discuss strategies that icensing agencies can use to support providers compiance with reguations. This incudes increasing the transparency of the inspection process, encouraging providers to report incidents, impementing a fair and transparent enforcement system, thoughtfu and incusive reguation revision, and supportive training and technica assistance. We share newy deveoped resources, successfu strategies from other sectors, and promising state exampes. Nina Johnson and Nancy vonbargen E4 Nina Johnson has over 20 years of experience in the eary chidhood fied, incuding direct care provision, research, educationa software deveopment, poicy anaysis and program administration. Nina currenty provides technica assistance to states and territories on severa topics incuding practices and poicies reated to icensed and icense-exempt care - as a Senior TA Speciaist with the Nationa Center on Eary Chidhood Quaity Assurance. Nancy vonbargen has more than 35 years of experience in the fied of chid care administration and technica assistance (TA) services and has focused on improving chid care services that address the needs of a chidren. Nancy has extensive experience conducting anaysis and synthesis of information; promoting coaboration across programs, agencies, or funding sources; deveoping written TA materias; and providing and faciitating training, consutation, and meetings. She has given presentations at many nationa events, primariy in the areas of quaity rating and improvement systems (QRIS) and icensing. Effective Licensing Pan of Correction Practices Location: Great Lakes A2 This expert pane discussion with reguators from mutipe states wi address best practices and common pitfas in the icensing pan of correction process. What are the essentia eements of a effective pan of correction? How can reguators ensure pans of corrections wi not ony address the immediate vioations found, but prevent any future occurrences, resuting in increased heath, safety and we-being protections for the vunerabe popuations served. Expore pan of correction methods that can hep improve the overa quaity of icensing of your agency. Sheia Page, Lisa Turte, Afred Johnson and Tom van der Veen Sheia Page has worked with Pennsyvania Department of Human Services, Bureau of Human Services Licensing since 2007 serving as a Program Anayst, Regiona Licensing Administrator, and as the Western Regiona Director for over five years. She is currenty the Director of Operations. Her work experience incudes severa years as Program Administrator for Aegheny County Department of Human Services. Sheia is a graduate of the University of Pittsburgh Graduate Schoo of Pubic and Internationa Affairs, earning a master s degree in pubic administration. Lisa Turte has a bacheor s degree in specia education/eementary education Chid Care Licensing Caseworker for the Cherokee Nation of Okahoma. Lisa has worked for the Cherokee Nation of Okahoma for 26 years., with 25 years experience in Chid Care Licensing. She monitors daycare centers and daycare homes that are state icensed and have a contract with the Cherokee Nation Chid Care Program as we as reative provider homes which consist of grandparents, aunt and unce. Lisa serves on the Headstart Education Advisory Board as we as the Headstart Community & Famiy Partners Advocacy Board. Lisa is a member of the Nationa Association for Reguatory Administration as we as the Nationa Indian Chid Care Association continued 32 Adut Care Chid Care Chid Wefare 33

18 ceebrating25 years of Licensing S e m i n a r s tuesday, September :30 pm F1 Afred C. Johnson is a 1995 graduate of the University of Wisconsin-Oshkosh with a bacheor's degree in human service. Afred has served in various staff and management capacities in private industry and county government serving vunerabe popuations since 1996, incuding serving as director of admissions and director of therapeutic recreation for a state-icensed ICF/MR. Afred has worked for the Division of Quaity Assurance since Afred has served the Division of Quaity in a variety of roes incuding: assisted iving surveyor, assisted iving regiona director, director of the bureau of technoogy, icensing and education and currenty director of the bureau of assisted iving. Afred is a 2006 graduate of the State's Enterprise Leadership. Whie in DQA, Afred has been instrumenta in estabishing coaborative statewide working reationships with counties, care management organizations, advocates and industry representatives to hep improve the quaity of care in assisted-iving settings. Tom van der Veen heps Chid Caring Agencies to be successfu and keep chidren safe and heathy. He beieves reguatory compiance is fundamenta to organizationa success. Tom started his career working directy with chidren and youth. Since then he has worked as a supervisor, manager, director, consutant, board member, and eader; aways promoting chid safety and we-being. Tom is a proud NARA Member and serves on the Board of Directors. He has over 16 years of experience working with the State of Oregon and occasionay works as a consutant regarding reguatory and other professiona issues. Tom hods a bacheor s degree in psychoogy from Simpson University. Concurrent Session F bridging the Gap Between Chid Care Providers and Licensors through Professiona Deveopment ocation: Great Lakes A2 consistency in interpretation of icensing rues is essentia for an effective icensing agency. Achieving consistency across inspectors throughout the state is difficut to achieve and maintain. The presenters wi describe how Georgia uses a speciaized unit to support the bridge between program compiance and program quaity. The unit is designed to support professiona deveopment of icensing inspectors to deiver high quaity visits to ensure chid care providers are in compiance with rues and reguations, and embedding nationa best practices to improve the quaity of chid care environments. In this session participants wi earn how to provide interna technica assistance to icensing inspectors, deveop a streamined on-boarding system, and create professiona deveopment activities to engage icensors. F2 Shawne Johnson has worked with Bright from the Start: Georgia Department of Eary Care and Learning for seven years. She is currenty serving in the Chid Care Services Licensing Division. risky Business: Heath and Safety Monitoring in Chid Care and Chid Wefare Programs ocation: Lake Cahoun A discussion on chid care and chid wefare program heath and safety administration and oversight. With the increased attention on chid care heath and safety through the 2014 Reauthorization of CCDBG and the changing nature of how residentia services are structured and utiized in chid wefare, PCG presents some chaenges and soutions for improved chidcare and residentia monitoring. Jennifer MacBane and Tina Chen-Xu Jennifer MacBane is a Senior Advisor, with PCG. She has over 20 years of experience in human services, government and government consuting. She has been empoyed by PCG for 10 years and she speciaizes in chid wefare and human services program administration and evauation. She recenty worked with the Office of the Chid Advocate in the Commonweath of Massachusetts to improve oversight of residentia schoos by identifying programmatic factors that are most cosey associated with safety and positive outcomes for chidren and making recommendations for improved data coection and sharing between seven oversight agencies. She recenty began work with the State of Maine Department of Heath and Human Services to perform a comprehensive assessment of vioence prevention services and deveop a strategic pan that identifies short- and ong-term strategies for service deivery, program outcomes, and program administration. Before PCG, Jennifer worked as the Budget Manager for the Commonweath of Massachusetts Department of Chidren and Famiies, where she forecasted and tracked expenditures of approximatey $750 miion across administrative and program accounts. She aso served as an Assistant Budget Director at the Commonweath of Massachusetts Executive Office for Administration and Finance where she oversaw spending in the areas of pubic safety, corrections, heathcare, housing and the environment. Eary in her career, Jennifer worked as a residence supervisor in a domestic vioence sheter and worked at a neighborhood center providing case management services to famiies at risk of foster care. Tina Chen-Xu is a Consutant at PCG and brings expertise in eary chidhood education and chid care heath and safety systems design. Tina's eary chidhood education work focuses on assisting states and organizations with the range of quaity improvement and monitoring programs incuding, quaity rating improvement system (QRIS) anaysis and identification of provider professiona deveopment needs; kindergarten entry assessment impementation and design, and Head Start and chid care icensing standards. She is currenty eading an engagement Dana Bond Morrison and Shawne Johnson Dana Bond Morrison has worked with Bright from the Start: Georgia Department of Eary Care and earning for eight years. She is currenty serving in the Chid Care with the State of Washington s Department of Eary Learning to design, impement and anayze a survey to determine risk assessment weights for the draft aigned chid care safety reguations. The risk weights and draft reguations wi move into continued 34 Services Licensing Division. Adut Care Chid Care Chid Wefare 35

19 ceebrating25 years of Licensing S e m i n a r s wednesday, September 13 F3 4:45 5:30 pm 5:30 pm a pubic comment and review period into the fa of 2017 before finaization. In the Commonweath of Massachusetts, she ed the chid care icensing redesign as the project manager for the Differentia Licensing Initiative with the Department of Eary Education and Care (EEC). Over a two and a haf year period, PCG has faciitated the initiative through three subcommittees of EEC icensing staff and department eadership. PCG faciitated the research, design, and impementation of the agency s new differentia monitoring toos, two piots an evauation, and creation of the new business processes and specifications for the supporting IT system. In addition, she has worked with states to assess the overa chid care subsidy system to identify the gaps and needs from the system stakehoders incuding providers, famiies and chidren. professiona Deveopment and Ski Buiding for Successfu Chid care Licensing Inspectors Location: Lake Harriet Preparing icensors to perform successfu inspections, communicate with providers and provide technica assistance is a critica responsibiity of chid care icensing agencies. Learn how icensor competencies can inform icensor training objectives. Expore the key eements of a comprehensive training and professiona deveopment program that can provide icensors with a soid foundation in reguatory practice. Identify training deivery practices that hep deveop the skis needed to interpret and appy reguations, assess risk, determine compiance, and document inspection resuts. The audience wi have an opportunity to discuss icensor training pans and share achievements and common chaenges in deveoping successfu chid care icensing inspectors. Michee Adams Michee Adams is a senior technica assistance speciaist with NCECQA. She has 30 years experience in chid care reguation with the state of Texas. She hed a wide variety of positions incuding icensing inspector, investigator, manager, poicy director and assistant commissioner. Michee ead the deveopment of minimum standards for Texas chid care, authored and deivered training to icensing inspectors, supervisors and chid care providers. NARA Pane Location: Great Lakes A2 come join the NARA Board President, Executive Director, and Committee Chairs to earn more about what we have been accompishing, and what we are panning for the future. Bring your questions aong so we can respond, and catch you up on the many happenings at NARA. Dinner on your own G1 Continenta Breakfast Concurrent Session G exporing Two Modes for Monitoring License Exempt Programs in Wisconsin ocation: Great Lakes A3 In Wisconsin, most icense exempt chid care programs must be certified in order to be eigibe for chid care subsidy payments. The certification program is administered through the county with state supervision. Programs that are operated by pubic schoos have been required to compy with the icensing rues, but were not monitored for compiance. With the new requirements coming from the CCDBG that wi affect pubic schoo operated programs we are impementing a new icensing ite procedure administered by the icensing agency. We wi ook at both monitoring programs; sharing the pros and cons of each system and essons earned in the impementation process. Anne Carmody and Joene Ibeing Anne Carmody is the Chid Care Program Speciaist with Wisconsin's Department of Chidren and Famiies in the Bureau of Eary Care Reguation. Anne works with the chid care icensing rues in deveopment and impementation. She provides training to icensing staff and chid care providers on topics reated to chid care icensing. Anne has worked in the eary chidhood fied for over 35 years. Anne worked in chid care faciities in a capacities incuding director/administrator, teacher, assistant, cook and ceaning person. In addition, she heped persons interested in opening a chid care center navigate the reguation path and worked as a icensing speciaist, monitoring programs, investigating compaints and taking enforcement action when necessary. Joene Ibeing is a Program and Poicy Anayst with Wisconsin s Department of Chidren and Famiies (DCF) in the Bureau of Eary Care Reguation. Joene oversees chid care certification contracts, provides training and technica assistance to county and triba certification workers, coordinates agency monitoring and deveops rues, poicies and procedures pertaining to certified chid care. Joene hods a master's degree in human and community resources in chid and famiies studies and has worked in the fied of eary care and education for over 25 years. Prior to her current position with DCF, Joene was a teacher and director in icensed chid care settings, chid care course instructor, a certified famiy chid care operator, City of Madison Chid Care Accreditation Program Coordinator and county chid care certification reguator. 36 Adut Care Chid Care Chid Wefare :30 am 8:30 10 am

20 ceebrating25 years of Licensing S e m i n a r s wednesday, September 13 G2 G3 New York State's Lessons on Licensing: Improvements to the Process Location: Lake Harriet chid care icensing can often be a engthy and chaenging process. New York State reguates 18,000 chid care programs statewide and icenses approximatey 2,000 new programs annuay. Historicay, it took cose to 175 days for a program to get icensed. In this workshop, you wi hear about some of our chaenges and more importanty about our recent successes in streamining the chid care icensing process. Impementing new procedures resuted in a reduction in the timeframe for icensing by neary 50%. New York State invites you to come hear about our successfu strategies, which incude the use of Lean principes, aong with our pans for future progress. Jim Hart Jim Hart is the Director of Program Operations at the New York State Office of Chidren and Famiy Services, Division of Chid Care Services. In this roe, Jim is responsibe for the overa management of the seven Division of Chid Care Services regiona offices that are responsibe for the icensing and inspection activities of the neary 18,000 state-reguated chid care programs in New York State. Jim aso provides oversight to a unit that provides support to the regiona offices in the areas of poicy, technica assistance, and reguatory enforcement. Jim has ed severa strategic initiatives during his tenure in the areas of technoogy, icensing and inspections. Jim s career in reguated chid care began in 2000 and he has hed severa key supervisory and management roes within the Division. Jim is a graduate of St. Bonaventure University. promoting Reguatory Compiance in Chid Care Centers in new York City, A New Approach ocation: Great Lakes A1 The New York City (NYC) Department of Heath and Menta Hygiene (DOHMH) aunched a new reguatory strategy in November 2016 to promote reguatory compiance in 700 chid care centers that are at-risk for reguatory non-compiance. The goa of this presentation is to iustrate the impact of this new reguatory strategy in a arge, diverse, urban setting. This approach demonstrates the vaue of promoting reguatory compiance, community engagement, and the provision of technica assistance as compementary goas. Kevin Chan, PhD, MTS, MPH G4 G5 state Systems Partnerships: Working Smarter, Not Harder ocation: Lake Minnetonka come earn how the state of Wyoming has used a partnership between the Professiona Deveopment Registry to buid a new icensing modue to hep increase the accuracy of shared data, reduce dupication, and increase the knowedge of the icensors out in the fied. This aso aows for improved QPR reporting, encourages faciity administrators to the system, and a uniform process for tracking technica assistance. Micca Burris Micca comes from a background in eary chidhood, working in eary chidhood programs in a variety of roes before working for the state in icensing and accreditation. There she heped manage the icensing database and heped to rebuid the professiona deveopment registry. Now she manages five stage registries and one state icensing modue at ChidCare Education Institute. report Writing Essentias Location: Great Lakes A2 every inspection, icensing visit, survey, investigation, monitoring visit, review, etc. resuts in the production of a report. The report must communicate information effectivey to the provider and others who need to know the findings of your review. This workshop wi focus on what it takes to produce a report that is accurate, concise, thorough, cear, impartia and reevant - one that documents the investigative findings in a way that heps to ensure the safety and quaity of care of individuas receiving services from icensed or contracted providers. Victoria L. Fynn Victoria L. Fynn has been the Director of the Office of Incident Management and Investigations with the Georgia Department of Behaviora Heath and Deveopmenta Disabiities for four years. A team of investigators is responsibe for investigating deaths and other critica incidents of individuas receiving behaviora heath or inteectua disabiity services in state psychiatric hospitas, an intermediate care faciity for individuas with inteectua disabiities, two state skied nursing faciities and a variety of community residentia and day programs. Prior to assuming this position, Victoria served as the Director of the Persona Care Home Program for Georgia and was responsibe for the inspection, icensing, reguation and enforcement activities statewide for over 2,700 assisted iving faciities, persona care homes, and community iving arrangements. Kevin Chan, PhD, MTS, MPH, is the Director of Eary Chidhood Deveopment and the inaugura Director of the Compiance Promotion Unit of the NYC Department of Heath and Menta Hygiene. In his current roe, he deveops reguatory strategies to promote heathy eary chidhood deveopment across NYC, and eads a Unit focused on promoting compiance in chid care services with an history of reguatory non-compiance. 38 Adut Care Chid Care Chid Wefare 39

21 ceebrating25 years of Licensing S e m i n a r s 10:15 11:30 am Genera session & Send Off Character Day Location: Great Lakes BC Join NARA and miions around the gobe for the fourth annua Character Day. There are aready over 60,000 groups signed up to participate in this goba conversation about the importance of deveoping and improving character (quaities ike empathy, curiosity, grit, humiity, bravery, socia responsibiity and more). We preview a short engaging fim on the science of character, breakout into sma group discussion and arge group discussion

22 Exhibitor Directory Booth Organization Booth 1... JUMP Technoogy Services Booth 2... TCC Software Soutions Booth 3... Nationa Center on Eary Chidhood Quaity Assurance Booth 4... NARA Booth 5... University of Southern Main Muskie Schoo of Pubic Service Booth 6... NextAppe LLC Nationa Association for Reguatory Administration 2017 Licensing Seminar September 11 13, 2017 Minneapois, Minnesota Cock Hour Certificate of Attendance Presented to: Monday, September 11, 2017 Cock Hours Keynote Speaker, Joe Schmidt 1.5 Session A: 1.5 Session B: 1 Session C: 1 Tuesday, September 12, 2017 Keynote Speaker, Sam Kiermann 1.5 Session D: 1.5 Session E: 1.5 Session F: 1.5 Wednesday, September 13, 2017 Session G: 1.5 Cosing Genera Session 1.5 cock hours certificate Tara Lynne Orowski, M.Ed. NARA President Jim Murphy NARA Executive Director 42 43

23 NARA Leadership Name Reguatory Area Geographic Area Position Current Term Tara Lynne Orowski, M.Ed. Chid Care South US (Forida) President 07/15 12/20 Steven Eng Adut Care, Chid Care, Disabiity Care, Drug & Acoho, MH/MR/DD Canada (British Coumbia) President Eect 01/16-12/18 Christine Ross-Baze Chid Care, Chid Wefare Midwest US (Kansas) Treasurer 01/15 12/17 c e e b r a t i n g Mike Boand Chid Care South, US (Forida) At-Large 02/17-12/17 25 years of Licensing Seminars Batimore, MD Portand, ME Nashvie, TN Aburquerque, NM Okahoma City, OK Richmond, VA Atanta, GA Park City, UT Cincinnati, OH Becky Feming- Siebenaer Vickie Fynn Afred Johnson Donna Sabo Adut Care, Disabiity Care, Chid Care, Chid Wefare Adut Care, Disabiity Care Adut Care, Disabiity Care, Menta Heath, AODA Adut Care, Disabiity Care, Chid Care, Chid Wefare West US (Montana) South US (Georgia) Midwest US (Wisconsin) Midwest US (Ohio) At-Large 01/15 12/17 At-Large 01/15 12/17 At-Large 01/16-12/18 At-Large 01/16-12/ Scottsdae, AZ Burington, VT St. Pete Beach, FL Pittsburgh, PA San Francisco, CA St. Louis, MO Lisa Turte Chid Care Midwest US (Okahoma/ Cherokee Nation) At-Large 01/17-12/ Indianapois, IN San Diego, CA Pittsburgh, PA Orando, FL Boston, MA Portand, OR Tom van der Veen Sandra Wooters Adut Care, Disabiity Care, Chid Wefare Adut Care, Disabiity Care, Chid Wefare West US (Oregon) Northeast US (Pennsyvania) At-Large 01/17 12/19 At-Large 01/17 12/ San Antonio, TX Minneapois, MN 44 45

24 Ascend Heping chidren reach their poten a. AAscend by TCC offers a cocomprehensive eary chidhood in integrated data sou on that in incudes Licensing Management anand our expedite mobie in inspec on so ware to assist in in ensuring the best care possibe fofor our chidren and famiies. V Visit our booth in the Exhibit Ha fofor a hands-on demonstra on. Custom Web & Mobie Soutions Course Deveopment Audio & Video Graphic Design Data & Reporting is a technoogy sou on that enabes you to capture accurate and mey data using your own digita forms to make your processes more efficient and to keep your fied working anywhere the job takes them. YOUR PARTNER IN CUTTING-EDGE SOLUTIONS AsAscend s Licensing Modue mmanages a func ons of eaeary chidhood icensing: Roe-based User Access Workfow Management Onine Appica ons Background Checks Inspec ons Compaints Enforcement Renewas & Appeas Customizabe Correspondence Tempates Onine Porta (Access to Each Modue) Compete Ascend Sou on Modues System Modues Licensing Management Professiona Deveopment Registry Quaity Ra ng & Improvement System Background Check Management State Pre-K Management Subsidy Management Compimentary Sou ons Mobie Inspec on So ware Data Anay cs FoFor more information, contact Mike Boye at or by emai at Mike.Boye@e-tcc.com. Nationa Reguatory Professiona Credentia In a fied where a standard degree does not exist, the NARA Nationa Reguatory Professiona Credentia (NRPC) is the standard that vaidates the knowedge, ski, and abiities of staff to be competent as a professiona in the human care icensing fied. Contact NARA today to train yoursef or your staff and achieve the NRP Credentia!

25 See you in Wiiamsburg, VA September 24 26, Licensing Seminar