Policies and procedures for children's residential centres HSE Dublin North East

Transcription

1 Poicies and procedures for chidren's residentia centres HSE Dubin North East Item type Authors Pubisher Report Heath Service Executive (HSE) Dubin North East Heath Service Executive (HSE) Downoaded 17-Ju :02:57 Link to item Find this and simiar works at -

2 VIS75421 Poicies 1 44pp:Layout 1 04/11/ :46 Page 1 Poicies and Procedures for Chidren's Residentia Centres HSE Dubin North East

3 VIS75421 Poicies 1 44pp:Layout 1 04/11/ :46 Page 2 Poicies & Procedures Tabe of Contents Section 1 - Staff Code of Practice Staff Code of Practice 1.1 Section 2 - Individua Care of Young Peope Poicy on Care Panning 2.1 Poicy on Pacement Panning 2.2 Poicy on Admissions 2.3 Poicy on Keyworking 2.4 Poicy on Chidren's Rights 2.5 Poicy on Consutation with Young Peope 2.6 Poicy on Access to Information 2.7 Poicy on Contact with Famiy 2.8 Poicy on Contact with Friends 2.9 Poicy on Eectronic Communication and Young Peope 2.10 Poicy on Young Person Attending Education 2.11 Poicy on a Young Person who has a Difficuty in Attending Education 2.12 Poicy on Young Peope who Refuse to Attend Education 2.13 Poicy on Recognising Diversity 2.14 Section 3 - Management of Behaviour Poicy on Behaviour Management 3.1 Poicy on Sanctions 3.2 Poicy on the Management of Chaenging Behaviour 3.3 Section 4 - Chid Protection Poicy on Safe Practice and Working Aone 4.1 Poicy on Compaints and Grievances 4.2 Poicy on Buying and Harassment 4.3 Poicy on Receiving Discosures of Abuse from Young Peope in the Care of the Centre 4.4 Poicy on Aegations of Abuse against SCW concerning Young Peope in the Care of the Centre Poicy on Young Peope in the Care of the Centre making Aegations of Abuse against other Young Peope in the Care of the Centre Section 5 - Heath and Webeing Poicy on Emotiona and Speciaist Support 5.1 Poicy on Genera Physica Heath 5.2 Poicy on Sexua Heath 5.3 Poicy on Drugs and Acoho 5.4 Poicy on Pregnancy 5.5

4 VIS75421 Poicies 1 44pp:Layout 1 04/11/ :46 Page 3 Poicy on Medica Attention 5.6 Section 6 - Significant Events Poicy on Risk Assessment 6.1 Poicy on Significant Events 6.2 Poicy on Unauthorised Absences 6.3 Poicy on Returns from Unauthorised Absences 6.4 HSE Nationa Guideines for Engaging An Garda Síochána to Dea with Incidents invoving 6.5 Chidren/Young Peope in HSE Residentia Care Centres Poicy for the Death of a Young Person in Care 6.6 Section 7 - Leaving Care Poicy on Panning for Leaving Care 7.1 Poicy on Discharges from the Centre 7.2 Poicy on Panned Discharges from the Centre 7.3 Poicy on Unpanned Discharges from the Centre 7.4 Poicy on Discharges from the Crisis Intervention Services 7.5 Poicy on Panned Discharges from the Crisis Intervention Services 7.6 Poicy on Emergency Discharges from the Crisis Intervention Services 7.7 Poicy on Immediate Discharges from the Crisis Intervention Services 7.8 Poicy on Sef Discharges from the Crisis Intervention Services 7.9 Section 8 - Staff Recruitment, Training and Support Poicy on Temporary Staff Recruitment 8.1 Poicy on Staff Induction 8.2 Poicy on Staff Training 8.3 Poicy on Staff Supervision 8.4 Poicy on Agency Staff 8.5 Poicy on Students 8.6 Guideines for On Ca 8.7 Section 9 - Report Writing, Record Keeping and Sharing of Information Poicy on Report Writing and Record Keeping 9.1 Poicy on Handovers 9.2 Poicy on Confidentiaity 9.3 Section 10 - Househod and Transport Poicy on Creating and Maintaining a Safe and Homey Environment 10.1 Poicy on Transport 10.2 Poicy on Petty Cash and the Purchase of Goods 10.3

5 VIS75421 Poicies 1 44pp:Layout 1 04/11/ :46 Page 4 Poicies & Procedures

6 VIS75421 Poicies 1 44pp:Layout 1 04/11/ :46 Page 5 Foreword Prior to the Chid Care Reguations 1995, which foowed the Chid Care Act 1991, there was a dearth of practice and procedura norms within residentia care. To a arge extent individua centres operated independenty with considerabe autonomy. However, since 1995 there has been a succession of significant deveopments incuding the Chid Care (Standards in Chidren s Residentia Centres) Reguations 1996, the Guide to Good Practice in Chidren s Residentia Centres, the estabishment of the Socia Services Inspectorate (now HIQA), the Nationa Standards for Chidren s Residentia Centres and the introduction of monitoring. A of these deveopments have meant that, in one decade, residentia care has moved from a argey uncharted environment to one that is highy reguated. This has brought great benefits to chidren in care and their famiies; but it has aso brought considerabe change to the working environment of residentia chid care professionas. It is important that residentia staff are supported to exercise their professiona judgement, which is the cornerstone of good practice. Rather than usurping this judgement, the various reguatory measures shoud be seen as an aid to professiona practice providing, as they do, a framework and a context in which such work is undertaken. We are fortunate in Dubin North East, that residentia staff have embraced these changes and contributed to the deveopment of best practice. This document is the product of an enormous amount of work undertaken by staff and management who are dedicated to improving standards and providing more carity about the expectations of those who work in residentia chidcare. This amagamation of the North East and Dubin North poicy documents is a move towards standardisation that may be the first rea step towards standardised poicies and procedures on a nationa basis. It is aso significant that the professionas document is supported by the young person s friendy document deveoped by the Irish Association of Young Peope In Care (IAYPIC). This is an evoving process and more work wi need to be undertaken on an ongoing basis. These existing poicies wi be reviewed after a period of impementation, and to accommodate changes in practice, egisation and reguation. I must acknowedge the tremendous work done by the Working Group and Steering Committee and the eadership shown by Ian Craven and Keith Beattie from the Northern Area and Dona McCormack from the North East for their dedication without which this invauabe piece of work woud not have been competed. Pat Dunne Loca Heath Manager North Dubin

7 VIS75421 Poicies 1 44pp:Layout 1 04/11/ :46 Page 6 Poicies & Procedures Introduction to the Standardised Poicies and Procedures Manua Background This manua is the resut of the review and amagamation of the poicies and procedures manuas for chidren's residentia centres in the former North Eastern Heath Board and the former Northern Area Heath Board. The poicies and procedures in this manua are intended to ensure the efficiency and effectiveness of individua residentia centres and the service sector as a whoe. This manua is intended for use by a staff members working in both statutory and non-statutory chidren's residentia centres in the HSE Dubin North East region. Purpose of residentia care The Action Pan for Residentia Care deveoped by the former Northern Area Heath Board in 2003 defines the purpose of residentia care as being to: 'Provide a safe, nurturing environment for individua chidren and young peope who cannot ive at home or in an aternative famiy environment at that time. It aims to meet in a panned way, the physica, educationa, emotiona, spiritua & socia needs of each chid.' Poicy on the use of residentia care When the provision of aternative care is necessary, a efforts wi be made to provide an aternative famiy environment as near to the chid's origina community as possibe. Investment in maintaining continuity in reationships, uness this is not in the chid's best interests, wi be made. Priority wi be given to working with famiies towards reunification, either tota or partia, whie aternative care is being provided, uness it can be demonstrated that this woud not be in the chid's best interests. Rather than seeing aternative care and famiy support services in an either/or reationship to one another, aternative care shoud be seen as part of a continuum of services. There are chidren who need aternative care on a ong-term basis. There are others who may need aternative care on a respite basis from time to time in addition to other forms of famiy support. When residentia care is used it must be seen as an appropriate response to the chid's needs at that time. It shoud be time imited with the onger term goa identified from the outset. Chidren shoud ive with their own famiies where possibe and when they cannot be cared for in their own home, a pacement within their region shoud be provided and supported, where possibe. Residentia care shoud be confined to chidren over 12 years of age. It is considered that it is extremey difficut to cater for the deveopmenta needs of younger chidren outside of a famiy setting. Recommendations and decisions to pace chidren under 12 years of age in residentia care must be considered in the context that such a pacement can have an adverse impact on the success of a famiy pacement in the future.

8 VIS75421 Poicies 1 44pp:Layout 1 04/11/ :46 Page 7 Acknowedgements and Thanks Working Group The members of the working group that reviewed and amended the manua based on feedback received from the consutation process were: Suzanne Irwin, Chairperson Fergus Breen, Acting SCM Noreen Carry, Deputy SCM John Connoy, SCM Sheia Cremin, Deputy SCM Deirdre Gaynor, SCL Vaerie Leddy, SCW Marion Martin, Advisory Officer, CAAB Shireen O'Nei, SCW Steering Committee The members of the steering committee that oversaw the production of this manua were: Suzanne Irwin, Chairperson of Working Group Dona McCormack, Chairperson of the Steering Committee. Ian Craven and Keith Beattie who edited the document. Michae Carvie, Director of Services, Rath Na nóg Jennifer Gargan, Larissa Comiskey and Fiona Murray from IAYPIC. The HSE Registration and Inspection Service. Heath Information and Quaity Authority Socia Services Inspectorate. Dona McCormack, Chairperson ACM Keith Beattie, Monitoring Officer Grainne Coins, Inspector/Monitor for Chidren in Care Ian Craven, SCM Lorna Kavanagh, ACM Sinead Treacy, SCM Henrietta White, Deputy ACM Thanks On behaf of the Working Group and the Steering Committee we woud ike to extend thanks to the foowing individuas and agencies: Pat Dunne, Loca Heath Manager for LHO North Dubin with Lead Roe for Chidren and Famiies in LHO Dubin North-East. The socia care managers and socia care workers in the vountary and statutory residentia centres in the LHOs of Dubin North West, Dubin North Centra, Dubin North, Louth, Meath and Cavan/Monaghan.

9 VIS75421 Poicies 1 44pp:Layout 1 04/11/ :47 Page 8 Poicies & Procedures Gossary of Abbreviations ACM AMF CAAB Centre CIS CTDU GCB GP HB HIQA/SSI HR HSE IAYPIC ICMP/DICES ISPCC LHO MOAT N/A NP Parent(s) PCF PDP/PP PMAV PSW RAF SCW SCM SEF SW SWTL SWCF TCI YP YPDRB Aternative Care Manager/Regiona Manager Administration of Medication Form Chidrens Acts Advisory Board Unit, Home etc. Crisis Intervention Service Chidcare Training and Deveopment Unit Genera Communication Book Genera Practitioner Handover Book Heath Information and Quaity Authority, Socia Services Inspectorate Human Resources Heath Service Executive Irish Association of Young Peope in Care Individua Crisis Management Pan/Risk Management Pan Irish Society for the Prevention of Cruety to Chidren Loca Heath Office Matrix of Organisationa Assessment of Training Not Appicabe Nominated Person Parent(s) or Lega Guardian(s) Professiona Contact Form Pacement Deveopment Pan/Pacement Pan Professiona Management of Aggression and Vioence Principa Socia Worker Risk Assessment Form Socia Care Worker Socia Care Manager Significant Events Form Socia Worker Socia Work Team Leader Socia Work Contact Form Therapeutic Crisis Intervention Young Person Young Person's Daiy Report Book/Log

10 VIS75421 Poicies 1 44pp:Layout 1 04/11/ :47 Page 9 Staff Code of Practice section 1 Date 1/2/2010 Staff Code of Practice Poicy No. 1.1 Edition No. 1 Staff Code of Practice Professiona practice Staff empoyed or engaged by this centre shoud: Engage with each other in a respectfu, courteous and co-operative manner. Engage with each other in an equitabe, nonsexist and non-racist manner. Avoid the use of sexist, racist, or other vugar or inappropriate anguage whie on duty or in the proximity of the centre. Not engage in a disrespectfu, buying or intimidating manner towards other members of the staff team. Undertake reevant training to maintain and improve knowedge, skis and work practices. Attend the centre's staff meetings uness otherwise agreed with the SCM. Leave persona mobie phones in the office when on duty uness otherwise agreed with the SCM. Not smoke anywhere inside the centre. Not smoke in any vehice being used for the business of the centre. Not smoke in areas where tobacco smoke is ikey to migrate through open windows, doors or vents and into the iving space of the centre. Not smoke in the company of young peope. Carry the centre's officia photographic identification with them where avaiabe. Not discuss any aspect of the business of the centre in an inappropriate ocation. Report for duty at the centre at the correct time. Attend outside engagements on behaf of the centre at the correct time. Adopt a refective approach to their work practice and discuss this with their coeagues and SCM if necessary. Address individua differences in a professiona manner faciitated by the SCM if necessary. Not come on duty under the infuence of acoho or other substances that may affect their abiity to carry out their duties. Inform ine management of any persona difficuties that may affect their abiity to perform duties competenty and safey. Working with young peope Staff empoyed or engaged by this centre shoud: Regard themseves as positive roe modes in the ives of young peope resident in the centre. Adhere to the centre's poicies and procedures at a times. Maintain cear and accurate records as required by the poicies and procedures of the centre. Recognise and respect the roes and expertise of workers from other agencies and work in partnership with them in the best interest of young peope. Provide young peope with opportunities to deveop physicay, sociay, sexuay, emotionay, moray, spirituay and cognitivey. Communicate respect for diversity regarding each individua young person's abiity, cuture, gender, socio-economic status, sexua orientation and famiy composition. Treat young peope and their famiies with the same degree of courtesy and respect extended to coeagues. 1.1

11 VIS75421 Poicies 1 44pp:Layout 1 04/11/ :47 Page 10 Poicies & Procedures section 1 Encourage each young person's famiy to participate activey in a aspects of that young person's care. Refrain from in any way degrading, endangering, frightening or harming young peope. Not engage in sexua or otherwise inappropriate reationships with young peope or members of their famiies. Intervene prompty in situations where the webeing of young peope is compromised. Refrain from discussing intimate persona, socia or famiy detais in the company of young peope. Refrain from discussing work-reated difficuties in the company of young peope. Not give young peope, their parent(s) or extended famiy members, their persona contact detais or the persona contact detais of any other member of the staff team. Not aow any young person visit their home with out the permission of the young person's SW and the SCM. 1.1

12 VIS75421 Poicies 1 44pp:Layout 1 04/11/ :47 Page 11 Individua Care of Young Peope section 2 Date 1/2/2010 Poicy on Care Panning Poicy No. 2.1 Edition No. 1 Poicy on Care Panning Introduction This centre recognises that the primary responsibiity for convening a statutory care pan meeting and for writing statutory care pans ies with the young person's SW and SWTL. This poicy offers guidance on the roe and responsibiity of the centre in this process. The statutory care pan Poicy This centre wi: Require that each young person has an aocated SW upon admission and for the duration of their stay in the centre. Require that each young person has a statutory care pan upon admission. Require that a statutory care pan is in pace within seven working days of an emergency or unpanned admission. Require that the young person's statutory care pan is reviewed within two months of an admission. The statutory care pan outines the foowing: The care arrangements for the young person. The aims and objectives of the pacement. Require that each young person's statutory care pan is reviewed and updated every six months for the first two years of the pacement and at east once every year thereafter. The support to be provided by the HSE to the young person, the centre and to the young person's parent(s) where appropriate. The arrangements for contact between the young person and their parent(s), sibings, extended famiy or any other named person subject to any court order. The arrangements to review the pan within the reguatory timeframe. Agree with the young person's SW the arrangements for conducting the reviews of the statutory care pan i.e. arrangements for convening the review meeting, issuing invitations, seeking reports for the meeting, chairing the meeting and recording and distributing the minutes of the meeting. Ensure that the views of young peope, who do not wish to attend reviews, are accuratey presented for discussion at the meeting. An assessment of the young person's educationa, socia, emotiona and behavioura and heath needs. How the pacement wi support and promote the wefare of the young person. Detais of the action pan for meeting the aims and objectives of the pacement; i.e. the action required; the name of the person responsibe and the timeframe for competion of the agreed action. The centre wi agree the arrangements with the young person's SW for forwarding written copies of the statutory care pan to the young person, the young person's parent(s) and the SCM. Deveop a PDP/PP from the statutory care pan that outines the actions that the centre wi undertake in order to meet the aims and objectives of the statutory care pan. Consut with the young person's SW when a review is required or due for each young person's statutory care pan. 2.1

13 VIS75421 Poicies 1 44pp:Layout 1 04/11/ :47 Page 12 Poicies & Procedures section 2 Notify any ongoing concerns about the quaity or frequency of care panning to the SW, the ACM and the ine management of the young person's SW. Store the statutory care pan and records concerning reviews in a safe and secure manner that faciitates access by authorised personne. The young person's keyworker wi prepare young peope for review meetings by: Expaining the review process to them. Prepare young peope for their review meetings. Ensure as far as possibe that young peope's parent(s) are invoved in the care panning process. Encourage the ine management of the centre and of the young person's SW to respond to concerns about the quaity or frequency of the care panning process. Provide written evidence that each young person has a statutory care pan. Expaining what issues are ikey to arise at the review meeting. Encouraging them to attend the review meeting. Consuting with them in the preparation of reports for review meetings. Assisting them to prepare a response to any issues that are ikey to arise from the review meeting. Discussing any concerns they may have about any aspect of the review meeting. Purpose Make statutory care pans avaiabe for review, monitoring and inspection by authorised personne. Fufi the centre's statutory obigations as outined in Standards 5.7 to 5.17 incusive of the Nationa Standards for Chidren's Residentia Centres (2001). Persons invoved The young person, the young person's keyworker(s), the young person's SW, the young person's famiy and the SCM. Other persons may incude the SWTL, ACM and other peope with a bona fide interest in the wefare of the young person. The purpose of this poicy is to: Ensure that each young person's pacement in the centre is supported by a comprehensive written statutory care pan. Estabish a consistent and effective approach to care panning for each young person iving in the centre. Ensure that the effectiveness of each young person's care pan is reviewed to refect deveopments in the young person's ife. Ensure that each young person's pacement in the centre is supported by a comprehensive written PDP/PP. Ensure that a persons with a bona fide interest in the wefare of the young person have the opportunity to contribute to the panning process. Ensure that young peope are invoved in panning for their care. 2.1

14 VIS75421 Poicies 1 44pp:Layout 1 04/11/ :47 Page 13 Individua Care of Young Peope section 2 Date 1/2/2010 Poicy on Pacement Poicy No. 2.2 Panning Edition No. 1 Poicy on Pacement Panning Definition A Pacement Deveopment Pan/Pacement Pan (PDP/PP) outines the actions that the centre wi undertake with the young person for the duration of the young person's pacement in the centre. The pan is based on the needs identified and recorded in the young person's care pan. Poicy This centre wi: Deveop a PDP/PP that outines the actions that the centre wi undertake with the young person for the duration of the young person's pacement in the centre. Purpose The purpose of this poicy is to: Ensure that each young person's pacement in the centre is supported by a comprehensive written PDP/PP. Estabish a consistent approach to pacement panning for each young person iving in the centre. Ensure that each young person's PDP/PP is reviewed to refect deveopments in the young person's ife. Ensure that the guideines and recommendations of the statutory care pan are refected in the young person's PDP/PP. Ensure that a persons with a bona fide interest in the wefare of the young person have the opportunity to contribute to the pacement panning process. Consut with the young person, the young person's SW, the young person's parent(s), the young person's famiy and a other persons with a bona fide interest in the deveopment of a comprehensive PDP/PP for the young person. Provide young peope with the opportunity to be invoved in the deveopment of their PDP/PP. Provide written evidence that each young person has a PDP/PP that is reviewed on a reguar basis. Ensure that a PDP/PP is deveoped for each young person as soon as is practicabe foowing their admission to the centre. Make each young person's PDP/PP avaiabe for review, monitoring and inspection by authorised personne. Ensure that the PDP/PP informs, and is informed by, the young person's daiy routines and ICMP/DICES. Provide information to members of the centre's staff team on the deveopment and impementation of a PDP/PP. Review and evauate each young person's PDP/PP on a reguar basis. Persons invoved The young person, the young person's keyworker(s), the young person's SW, the centre's staff team, the young person's famiy and the SCM. Other persons may incude the SWTL, ACM and the other peope with a bona fide interest in the wefare of the young person. Store each young person's PDP/PP in a safe and secure manner that faciitates access by authorised personne. 2.2

15 VIS75421 Poicies 1 44pp:Layout 1 04/11/ :47 Page 14 Poicies & Procedures section 2 Date 1/2/2010 Poicy on Admissions Poicy No. 2.3 Edition No. 1 Poicy on Admissions Definition An admission refers to a young person entering the care of the centre. This poicy refers to both panned and unpanned admissions. Panned admissions A panned admission is an admission that aows time for the fu admissions process to be impemented. This centre is famiiar with the procedures documenting the referra process to the Residentia Chid Care Resource pane. Unpanned (emergency) admissions An unpanned admission is an admission where the wefare of the young person is at risk and there is a requirement that they enter the care of the centre without deay. This centre is famiiar with the procedures documenting the process for unpanned (emergency) residentia pacements. Admissions and chid protection This centre is mindfu of possibe risks associated with a young person by being admitted into the care of the centre and aso of possibe risks presented to the young peope aready iving in the centre by that young person's admission. Therefore this centre wi participate in a coective pre-admission risk assessment with the SW for each young person being admitted to the centre. This centre accepts that the responsibiity for the content and accuracy of the detais entered on the pre-admissions coective assessment form ies as far as is reasonaby practibe with the manager of this centre. The aim of this assessment is to estabish any possibe causes for concern using management strategies based upon information avaiabe at the time of referra. The centre wi then agree and impement a pan of action to respond to any cause for concern in a manner that considers the needs of both the young person being admitted and the other young peope iving in the centre. This centre considers that the coective prepacement risk assessment is an aid to panning for safe and successfu admissions for a concerned. This centre is famiier with the HSE nationa poicy on the pacement of chidren 12 years and under in the care or custody of the Heath Service Executive. Poicy on panned admissions This centre wi agree an admissions process with the ACM, the young person's SW and a other persons with a bona fide interest in the wefare of the young person. This agreement shoud estabish the foowing: A ten day induction period. The intended date of admission. Detais of the number of visits and overnight stays the young person is required to undertake throughout the induction period. The date of the statutory care pan meeting and subsequent reviews. The agreed expected eve of engagement by the young person in the admissions process. This centre requires the young person's SW to provide the foowing information and documentation for the young person's fie prior to the admission taking pace: Admission into care form Copies of any court orders Statutory care pan Fu birth certificate 2.3 Recent photograph

16 VIS75421 Poicies 1 44pp:Layout 1 04/11/ :47 Page 15 Individua Care of Young Peope section 2 Socia Work report Medica reports incuding records of immunisation Educationa report Signed consent forms Reports from any reevant person with a bona fide interest in the wefare of the young person Any previous PDP/PP and ICMP/DICES if avaiabe Statutory care pan review reports if avaiabe This centre wi agree with the young person's SW the imits of confidentiaity for each report and the mechanism by which the young person and other reevant persons may access information contained in these reports. During the admissions process this centre wi: Appoint a keyworker who wi carry out the duties outined in the centre's keyworker's procedure for admissions for the young person. Provide the young person and their famiy with written information regarding structure and routines of the centre. Provide the young person and their famiy with contact detais for the centre manager and the young person's keyworker. Introduce the young person to other residents and members of the centre's staff team. Introduce the young person to the oca area and oca amenities. Expain the range and function of the centre's chid protection poicies and procedures to the young person. Expain the range and function of the centre's chid protection poicies and procedures to the young person's famiy where possibe. Expain the centre's behavioura management poicies and procedures. Expain other reevant poicies and procedures to the young person. Expain other reevant poicies and procedures to the young person's famiy where possibe. Maintain contact with the ACM, the young person's SW and other persons with a bona fide interest in the wefare of the young person to keep them informed of the young person's progress throughout the admissions process. Notify the ACM of the young person's detais for the ACM dupicate copy of the register of young peope iving in the centre. Enter the required detais in the centre's register of young peope iving in the centre. Foowing competion of the admissions process this centre wi: Make arrangements for the young person to move into the centre as per care pan. or Extend the admissions process if it is deemed necessary. or Agree with a persons invoved in the admissions process that the young person's admission to the centre wi not proceed at this time. Poicy on unpanned (emergency) admissions This centre wi faciitate unpanned admissions to the centre foowing: Consutation with the ACM, members of the centre's staff team and the young person's SW. A coective pre-pacement risk assessment with the young person's SW. Agreement and impementation of a pan of action to address any concerns identified during the pre-admission risk assessment process. Agreement with the young person's SW that a statutory care pan meeting wi take pace within five working days of the admission. Provide the young person with information on their rights and responsibiities. Provide the young person's famiy with information on their rights and responsibiities where possibe. Agreement with the young person's SW that a information and documentation required by the centre as outined in the poicy on panned admissions wi be received by the centre within five working days. 2.3

17 VIS75421 Poicies 1 44pp:Layout 1 04/11/ :47 Page 16 Poicies & Procedures section 2 Foowing agreement that an unpanned admission wi take pace this centre wi carry out a tasks outined in the poicy on panned admissions. Purpose of poicy on unpanned (emergency) admissions The purpose of this poicy is to: Aow young peope to enter the service in an unpanned manner that considers the wefare of that young person and the other young peope resident in the centre. Prepare the young person, the other young peope resident in the centre and members of the centre s staff team in so far as possibe for the unpanned admission. Fufi the centre s statutory obigations under Standards 5.1 to 5.6 of the Nationa Standards for Chidrens Residentia Centre s (2001). Persons invoved A persons invoved in the admissions process; incuding specificay the young person, the young person's famiy, the young person's keyworker, SW, SCM and SCW. Other reevant parties may incude SWTL, ACM, psychoogist and Guardian ad Litem and any aternative care agency that the young person may be moving from. 2.3

18 VIS75421 Poicies 1 44pp:Layout 1 04/11/ :47 Page 17 Individua Care of Young Peope section 2 SCM Procedure for Admissions to the Centre Step Action Records to Persons to compete consut 1. Meet and inform the staff team about the referra Minutes of staff meeting Staff team 2. Compete a pre-admission risk assessment form in consutation with the SW Pre-admission risk assessment form ACM SCM Staff team SW 3. Agree the timeframe for receipt of the foowing information and documentation required for the young person's fie: SW contact form HB ACM SW Admission into care form. Copies of any court orders Statutory care pan Fu birth certificate Recent photograph Socia work report Medica reports incuding records of immunisation Educationa report Signed consent forms Reports from any reevant person with a bona fide interest in the wefare of the young person Any previous PDP/PP and ICMP/DICES if avaiabe Statutory care pan review reports if avaiabe 4. Appoint a keyworker for the young person Confirm that the keyworker is famiiar with the keyworkers' procedure for admissions to the centre Young person's information record YP Keyworker(s) Staff team 5. Estabish a confidentia section in the young person's fie Agree with reevant agencies any reports that shoud be specified as confidentia Estabish a mechanism by which the young person may access the information hed in the confidentia section Determine what other parties may have access to this information Minutes of staff meeting SW contact form Professiona contact form Staff team Any agency that provides reports or information to the centre 2.3

19 VIS75421 Poicies 1 44pp:Layout 1 04/11/ :47 Page 18 Poicies & Procedures section 2 Step Action Records to Persons to compete consut 6. Uness otherwise agreed with SW, contact the young person's parent(s) and extended famiy and confirm the foowing: Detais regarding the structure and routines of the centre Contact detais for SCM Contact detais for the young person's key worker(s) Dates for visiting the centre. Famiy contact form YP Keyworker(s) Parent(s) Extended famiy SW 7. Agree an induction period with the young person's SW that does not exceed ten days Arrange a series of day visits and overnight stays for the young person to coincide as far as possibe with the keyworker(s) roster HB YP Keyworker(s) Parent(s) Extended famiy SW 8. Confirm date for statutory care pan meeting HB YP Keyworker(s) SW 9. Enter the foowing detais of the young person in the register of young peope iving in the centre: Name, gender and date of birth Names and fu address of the parent(s) Name and fu address of the centre Date of pacement in the centre Register of young peope iving in the centre ACM 10. Ensure that the keyworker's procedure for admissions is carried out As per keyworker's procedure for admissions As per keyworker's procedure for admissions 2.3

20 VIS75421 Poicies 1 44pp:Layout 1 04/11/ :47 Page 19 Individua Care of Young Peope section 2 Keyworkers' Procedure for Admissions to the Centre Step Action Records to Persons to compete consut 1. Set up a fu fiing system for the young person Begin a new YPDRB for the young person Compete the young person's information record in the YPDRB Update or create an ICMP/DICES for the young person YPDRB Young person's information record ICMP/DICES SCM Staff team Any reevant persons with a bona fide interest in the wefare of the young person 2. Introduce the young person to the other residents and SCW in the centre YPDRB YP Other residents 3. Introduce the young person to the oca area and amenities YPDRB YP 4. Expain the foowing to the young person: The structure and routine of the centre Their rights and responsibiities The poicy and the procedure for compaints The poicy on access to information The poicies and procedures on chid protection The poicies and procedures on behaviour management incuding the poicy on sanctions A other reevant poicies and procedures The 'Young Person's Guide' to the centre YPDRB YP 5. Inform the young person of the fire safety procedure and carry out a fire dri Fire safety og book YP Other residents Reevant safety officer 6. Ask the young person to identify if there are any particuar persona items that they woud ike entered into an inventory of beongings Inventory of beongings YP 2.3

21 VIS75421 Poicies 1 44pp:Layout 1 04/11/ :47 Page 20 Poicies & Procedures section 2 Contingencies for Admissions to the Centre "What if..." Recommended action Records to Persons to compete consut 1. The young person is admitted on an emergency basis? Carry out responsibiities of procedure for admissions as soon as possibe As per procedure for admissions As per procedure for admissions 2. The young person refuses to engage with the admissions process? Inform ACM. Foow instructions given by ACM. As per ACM's instructions As per ACM's instructions 3. The centre does not receive a information and documentation required for the young person's fie within the agreed timeframe? Pace request for this information in writing to SW. Agree a new timeframe for receiving the information and documentation. Socia work contact form SW 4. The centre does not receive a information and documentation required for the young person's fie within the newy agreed timeframe? Outine concerns about nonreceipt of information in writing to SW and SWTL. Inform ACM. Foow instructions given by ACM. Letter to SW, SWTL and ACM As per ACM's instructions SW ACM As per ACM's instructions 2.3

22 VIS75421 Poicies 1 44pp:Layout 1 04/11/ :47 Page 21 Individua Care of Young Peope section 2 Date 1/2/2010 Poicy on Keyworking Poicy No. 2.4 Edition No. 1 Poicy on Keyworking Definition Keyworking is the provision of individuaised care for each young person through a named member of the centre's staff team. Whie a keyworker is not soey responsibe for the care of the young person it is their responsibiity to co-ordinate and ensure that the team focus is on progresing the young person's care pan and the young person s ife in the centre. A keyworker is appointed based on their suitabiity to engage with the young person. A keyworker is a monitor of a young person's progress which is informed by their overa PDP/PP. Poicy This centre wi: Nominate a member of the centre's staff team to act as keyworker or advocate for each young person prior to their admission to the centre. Deegate the duties of the keyworker to another member of the centre's staff team in the unexpected absence of the keyworker or advocate. Appoint co-keyworkers and subsequent keyworkers in consutation with the young person. Ensure that the duties outined in the keyworker's procedure for admissions are carried out. Monitor and review the quaity of the reationship between young peope and their keyworkers in consutation with a parties invoved at intervas not exceeding two months. Consider the views and opinions of young peope in the seection of their keyworkers. Instigate any changes that are necessary to promote positive reationships between young peope and their keyworkers. Recognise that the keyworking reationship is not an excusive one and the keyworker is not the soe arbitrator in decisions concerning the young person's care. Provide support to the keyworker by aocating an experienced member of the centre's staff team to provide specific keyworking supervision. Provide cear guidance to the centre's staff team on the roes, responsibiities and aims of keyworking. Produce a care pan review report in consutation with team and SCM. The roe of the keyworker(s) incudes the foowing: To carry out the duties outined in the keyworker's procedure for admissions. To prepare reports for and attend the young person's panning and case reviews. To be invoved in the further deveopment and impementation of the young person's statutory care pan and PDP/PP. To participate in panned and agreed keyworking sessions with the young person on a reguar basis. To create and maintain a system of noting memorabe events in the young person's ife in the centre e.g. ife story books, photo abums, scrapbooks etc. To deveop creative approaches for working with young peope who may be resistant to the keyworking process. To engage with young peope in a manner that is age appropriate and consistent with their eve of understanding. To agree reaistic goas in consutation with the young person and assist the young person in achieving these goas. To assess the individua needs of the young person in consutation with them. To pan and co-ordinate any action required as the resut of the young person's needs being identified. To impement (with the support of the centre's staff team) any specific programmes required as the resut of the young person's needs being identified. 2.4

23 VIS75421 Poicies 1 44pp:Layout 1 04/11/ :47 Page 22 Poicies & Procedures section 2 To assist in accessing any necessary funds or resources on behaf of the young person. To advocate and mediate on behaf of the young person and their famiy and with a other persons and agencies with a bona fide interest in the young person's ife both inside and outside the centre. To give appropriate guidance to the young person on subjects such as smoking, drugs and acoho, diet and exercise, physica and sexua deveopment, sexua heath and sexuay transmitted infections in a manner that considers the age, stage of deveopment and eve of understanding of the young person. To compete a keyworker's report form foowing each or any keyworking session. To compete a keyworker's weeky report form and fax the competed form to the young person's SW. To bring the competed keyworker's weeky report form to the centre's weeky team meeting for discussion and review. To ensure that the young person's fies are up todate and stored accuratey and in a safe and secure manner that faciitates access by authorised persons. To support the transition of the young person eaving the centre. Adhere to the centre's poicy on safe practice during a interactions with young peope. The aims of the keyworking reationship are: To buid and maintain a trusting reationship between the young person and their keyworker. To assist the young person in understanding the reason for and purpose of their pacement and to know what to expect in the future. To provide the young person with positive adut roe modes. To assist the young person in the deveopment of norma socia earning by engaging in the keyworking reationship. Purpose The purpose of this poicy is to: Support the provision of individuaised care through the appointment of a named person(s) with responsibiity and accountabiity for coordinating the deivery of such care to the young person. Provide consistency and continuity of care. Encourage the participation of a young peope in the keyworking process. Promote effective communication between individuas and agencies working on behaf of the young person. Assist in the deveopment and maintenance of a positive reationship between the young person and their keyworker. Provide written evidence that keyworking is taking pace. Keep the young person's famiy fuy appraised of deveopments in the young person's ife. Keep the centre's staff team fuy appraised of deveopments in the young person's ife. Keep the young person's SW fuy appraised of deveopments in the young person's ife. Assist in the formuation of a PDP/PP that accuratey refects the needs of the young person. Assist in preparing the young person for ife outside the centre. Fufi the centre's statutory obigations under Standards 5.27, 5.34, 5.4, 6.2 and 9.9 of the Nationa Standards for Chidren's Residentia Centres (2001). Persons Invoved The young person, keyworker(s), SCM and young person's SW Reevant Procedures SCM procedure for admissions Keyworker's procedure for admissions 2.4

24 VIS75421 Poicies 1 44pp:Layout 1 04/11/ :47 Page 23 Individua Care of Young Peope section 2 Date 1/2/2010 Poicy on Chidren's Poicy No. 2.5 Rights Edition No. 1 Poicy on Chidren's Rights Introduction Chidren are born with the basic freedoms and the same rights as a human beings regardess of their age or ega status. The wefare of the young person is considered paramount. Exampes of services that promote chidren's rights are Irish Association of Young Peope in Care (IAYPIC), Ombudsman for Chidren, Irish Society for the Protection of Cruety to Chidren (ISPCC) and Barnardos. This centre wi make a young peope aware of their rights and their responsibiities in respect of those rights and empower them to take more responsibiity over decisions that affect their ives. Summary of the UN Convention of the Rights of the Chid A chidren have: The right to ife The right to a name and a nationaity The right to have their best interest considered by peope making decisions about them The right to be with their parents or those who wi care for them best The right to have a say about things that affect them and for aduts to isten and take their opinions seriousy The right to have ideas and say what they think The right to practice their reigion The right to meet with other chidren The right to get information they need The right to specia care, education and training, if needed The right to heath care The right to enough food and cean water The right to free education The right to pay and rest The right to speak their own anguage The right to earn about and enjoy their own cuture The right not to be used as cheap workers The right not to be hurt or negected The right not to be used as sodiers in war The right to be protected from danger The right to know about their rights and responsibiities. Poicy This centre wi: Ensure that young peope are informed of their rights and responsibiities on admission to the centre and are assisted to understand them. Ensure that young peope are informed of the centre's chid protection poicies and are assisted to understand them. Ensure that a members of the centre's staff team are made avaiabe for training and updates on any reevant egisation, which underpin chidren's rights. Provide the young person with a copy of the IAYPIC booket Your Guide to Living in Residentia Care detaiing their rights and responsibiities and this centre's chid protection poicy. Ensure that young peope have a PDP/PP that encompasses their educationa, heath, socia and psychoogica deveopmenta needs. Ensure that young peope are afforded the opportunity to express their views in reation to a aspects of their care. This incudes attendance at their reviews, chidren's meetings, choice of menu and shopping. This is not an exhaustive ist. Faciitate young peope and their famiies in having access to a compaints system that is fair and equitabe. Support young peope in accessing information reated to their care in accordance with the 2.5

25 VIS75421 Poicies 1 44pp:Layout 1 04/11/ :47 Page 24 Poicies & Procedures section 2 centre's poicy on access to information. Provide young peope with information on how to contact the IAYPIC Chidren's Rights and Participation Officers. Provide young peope with information on how to contact the Ombudsman for Chidren. Engage with other reevant professionas to promote the rights and responsibiities of the young person. Purpose The purpose of this poicy is to: Ensure that the wefare of the chid is given a due consideration. Protect the young person from a forms of abuse. Ensure the centre provides the young person with information reating to their rights and responsibiities on admission to the centre. Ensure that a chid centred approach is maintained by activey invoving the young person in any decisions reating to their care. Ensure that the young person is given the opportunity to speak freey and consideration is given to their views. Encourage and maintain inter agency communication in the best interest of the young person. Respect the young person's individuaity and uniqueness. Ensure that the young person's parents are informed of, invoved and consuted with in reation to their chid's care pan and daiy iving, as far as is practiabe. Support the young person in an 'advocacy' roe if required, and ensure that the young person is aware of the services avaiabe to them outside of the centre. Persons Invoved The young person, parent(s), keyworker, SCW, SCM and SW. And other person's which may incude externa speciaist services. 2.5

26 VIS75421 Poicies 1 44pp:Layout 1 04/11/ :47 Page 25 Individua Care of Young Peope section 2 Date 1/2/2010 Poicy on Consutation Poicy No. 2.6 with Young Peope Edition No. 1 Poicy on Consutation with Young Peope Definition Consutation is defined as the process whereby the centre's staff activey istens to and takes into consideration the views of any young person in the care of the centre in reation to matters concerning their care and protection. Consutation shoud not be regarded as merey informing young peope of decisions after they have been made. Consutation invoves a genuine engagement of young peope throughout the decision making process. Consutation and chid protection This centre considers consutation with young peope as a fundamenta eement in the creation and maintenance of a safe iving and working environment. This centre beieves that genuine consutation, as part of the daiy routine of the centre, wi encourage young peope to speak openy about any concern they may have. Poicy This centre wi activey seek the views and opinions of young peope resident in the centre by: Providing every opportunity to encourage open conversation/consutation as part of daiy iving with young peope in the centre. Consuting with each young person in a manner comparabe to his/her age and eve of understanding. Appointing a keyworker(s) for each young person whose roe incudes seeking the young peope's views and opinions and advocating for them at meetings concerning their care and protection. Reguary reviewing the keyworking reationship taking into account the wishes of the young person. Faciitating young peope's meetings. Young peope's meetings shoud: Take pace at a frequency agreed with the young peope themseves. Provide the space, time and opportunity for young peope to have their say on a matters concerning the running of the centre. Foow an agenda agreed by young peope. Be chaired and minuted by young peope where the young peope themseves agree or offer to do so. Be attended by SCW on duty. Young peope's meetings shoud not: Be deferred or canceed as a means of sanctioning young peope. Be dominated by staff issues. Be used ony to discuss matters of discipine or to reiterate house rues. This centre wi: Be governed by poicies and procedures that have been deveoped in consutation with young peope. Use recording systems that have been deveoped in consutation with young peope. Provide space in the centre's recording systems for young peope's comments to be recorded. Provide a booket for young peope that gives detaied information about what ife in the centre invoves and what young peope iving in the centre are entited to expect. Inform young peope of groups and organisations that have been estabished to promote their rights and concerns and faciitate access to such groups. Assist young peope in preparing for a meetings concerning their daiy ife and future. Invove young peope in the panning of in-house activities and specia events. Invove young peope in the panning of the centre's annua hoidays. 2.6

27 VIS75421 Poicies 1 44pp:Layout 1 04/11/ :47 Page 26 Poicies & Procedures section 2 Invove young peope in panning meas and shopping for weeky groceries. Assist young peope with individuaising and personaising their iving space. Purpose The purpose of this poicy is to: Deveop young peope's abiity to engage and negotiate positivey with others. Promote young peope's sense of their individua worth. Acknowedge that each young person has unique caims, feeings and opinions. Support and uphod the right of young peope to be invoved in making decisions that affect their daiy ives and future. Aow young peope to determine the format and frequency of young peope's meetings in the centre. Learn from the experiences of young peope in care in order to improve the quaity of the service deivered to them. Provide opportunities for young peope to exercise their rights and responsibiities through invovement in the decision-making process. Provide written evidence that consutation takes pace with young peope and the centre and to make these records avaiabe for review, monitoring and inspection by authorised personne. Fufi the centre's statutory obigations as outined in Standards 4.1 and 4.2 of Nationa Standards for Chidren's Residentia Centres (2001). Persons invoved A persons invoved in consutation with young peope; incuding specificay the keyworker(s), SCW and SW. Other reevant parties may incude SCM, SWTL, ACM, monitor, Guardian ad Litem and other groups and organisations that have been estabished to promote their rights and concerns e.g. IAYPIC, ISPCC, Ombudsman for Chidren, etc. 2.6