Contents. Quality Statement. Opportunities, Flexibility Options, The TAFE Experience. Hospitality and Cookery. Human and Community Services

Transcription

1 Course Guide 2014.

2 Contents Opportunities, Flexibility Options, The TAFE Experience How do I enrol? Certificate 3 Guarantee VET FEE-HELP Recognition of Prior Learning Aboriginal and Torres Strait Islander Studies Great Barrier Reef International Marine College Apprenticeships and Traineeships Diplomas Accounting Aged Care Art Beauty Therapy Business Disability Services Early Childhood Education and Care Education Support (Teacher Aide) Fitness, Sport and Recreation Hairdressing Horticulture & Conservation and Land Management Hospitality and Cookery Human and Community Services Indigenous Programs Information Technology Justice Language, Literacy and Numeracy Management & Human Resources Marine Music Nursing & Health Care Training and Assessment Travel, Tourism and Events Automotive Carpentry & Construction Electrical & Instrumentation Engineering Plumbing Transport & Logistics courses Short courses Campus locations Quality Statement TAFE Queensland North has built a tradition of delivering the highest quality products and services to our students. Our national registration ensures that your TAFE Queensland North qualification is recognised by all other Registered Training Organisations across Australia. TAFE Queensland North has held certification to the international quality system standard (now known as ISO9001:2008) for more than ten years and we continue to assess our business practices against other leading quality standards such as the Standards for NVR Registered Training Organisations TAFE Queensland North is committed to ensuring your success as we continue to be your first choice in training. 2 tafenorth.edu.au I I Mount Isa I Townsville

3 Upskill, gain a new qualification or change your career. Campus location guide TAFE Queensland North is the largest provider of vocational education and training in North Queensland. Training is delivered to more than 25,000 regional, national and international students annually. Across 17 campuses from the Whitsundays to Thursday Island and out to Mount Isa, students can choose from more than 380 accredited programs, from Advanced Diplomas through to Certificate courses. Short courses are regularly scheduled throughout the year at all campuses. Training is delivered across a diverse range of industries, from business to health and trades to tourism. More than 3,500 apprentices and trainees are in training at any one time at our campuses. TAFE Queensland North has established strong partnerships with schools, businesses, industries, universities and community organisations. Our training is developed in close consultation with industry and reflects the vocational needs of our students. Our teachers are highly qualified with years of industry relevant experience. TAFE Queensland North operates in the fastest growing economic regions in Queensland. Our campuses Atherton Bamaga Bowen Burdekin Cannonvale Charters Towers Cloncurry Ingham Innisfail Mareeba Mount Isa Normanton Palm Island Thursday Island Townsville (Pimlico) Townsville Trade Training Centre (Bohle) Refer to pages for campus locations, maps and contact numbers I Mount Isa I Townsville I tafenorth.edu.au 3

4 Flexibility TAFE Queensland North gives you the flexibility to choose when, where and how you can study: While you work, or at work On campus at any of our 17 locations At your own pace, off campus (externally) Full-time or part-time While you re at high school Through a traineeship or apprenticeship. Options Whether you want to start your career, upskill or learn something brand new TAFE Queensland North is the place to go. We offer: Pre-vocational, entry level training to get a head start on your career and job prospects An introduction to trade training that can lead to an apprenticeship Certificates showing job ready skills Advanced level qualifications Workplace and school-based traineeships Quality apprenticeship training. Advanced Diplomas and Diplomas give you high level practical and managerial employment skills and may provide credit for higher learning. Certificate III and Certificate IV help you to further develop your existing skills and enhance your employment options. Pre-vocational and Certificate II courses provide basic level training to show employers you are ready to work and can undertake further education or begin an apprenticeship. Opportunities TAFE Queensland North has 17 campuses from the Whitsundays to Thursday Island and out to Mount Isa. Students have access to a greater number of industry relevant, practical training courses delivered by the largest number of vocational education teachers in North Queensland. You learn the skills to get a job and to make things great for yourself. You can: Use your qualification to secure employment Choose to study TAFE while at school and complete your senior year with a qualification Gain credit for the skills you learn at TAFE to lessen time needed to study for further qualifications Use your prior experience to gain credits for a qualification Access a range of student and learning support services including career advice, counselling and course guidance. The TAFE experience TAFE Queensland North can help make things great for you. We have the training to get you that job. Our nationally recognised programs are Quality Assured and give you practical, on the job experience. We offer: Flexible and tailored training Maximum support to get you the job you want The services of teachers who are industry-trained professionals in their field giving you real, relevant skills to get you that job and a career The most up-to-date training facilities and modern learning environments TAFE skills to get you the job you want. 4 tafenorth.edu.au I I Mount Isa I Townsville

5 How do I enrol? The course/s you choose will generally determine how you enrol at TAFE. When the paperwork is complete, your enrolment can be finalised by post, telephone, in person, fax or . Phone your local TAFE Queensland North Customer Service Centre or visit one of our campuses nearest you to confirm the enrolment process. Enrolment conditions Access to all classes is subject to: sufficient enrolments in the class pre-requisites and other entry requirements being met course fees being finalised. Enrolment fees All fees are due and payable at the time of enrolment. Fees can be paid by cash, cheque, EFTPOS or credit card (Visa, Mastercard and American Express). For details on fees and charges, phone your local TAFE Queensland North Customer Service Centre or visit one of our campuses nearest you. Refer to pages for campus locations, maps and contact numbers. CERTIFICATE 3 GUARANTEE The Certificate 3 Guarantee gives eligible Queenslanders access to a government subsidised training place, up to, and including their first post-school Certificate III level qualification in priority training areas. How does Certificate 3 Guarantee work? The Certificate 3 Guarantee subsidy for a course is paid to TAFE to reduce the cost of the Certificate III course to the student. The amount of subsidy provided by the Certificate 3 Guarantee will vary depending on the demand for skilled workers in a particular industry and the needs of the student. Am I eligible? To be eligible for the Certificate 3 Guarantee a student must: Not hold or be already undertaking a Certificate III or higher level qualification (Certificate III qualifications completed at school are not counted) Be 15 years of age or older Have finished secondary school or left school Be a Queensland resident an Australian Citizen or permanent resident living in Queensland, or a New Zealand citizen permanently residing in Queensland. To find out if the course you are planning to study offers Certificate 3 Guarantee, call your nearest campus or visit tafenorth.edu.au I Mount Isa I Townsville I tafenorth.edu.au 5

6 VET FEE-HELP Study now. Pay later! VET (Vocational Education & Training) FEE-HELP is an Australian Government interest free loan scheme that provides financial assistance to students. Eligible, full-fee paying students who enrol in an approved Certificate IV, Diploma or higher level course can apply for VET FEE-HELP to assist with the cost of TAFE tuition fees. How does VET FEE-HELP work? VET FEE-HELP provides an interest free loan from the Federal Government to help eligible students pay for all or part of their tuition fees when studying an approved VET program at Certificate IV, Diploma level or higher A loan fee of 20 per cent applies to all debts TAFE receives the full loan amount directly from the Government. You repay the loan through the Australian Taxation Office once you earn a wage equal or higher than the repayment threshold RECOGNITION OF PRIOR LEARNING Got the skills and need the paper to prove it? Turn your experience into a qualification through Recognition of Prior Learning (RPL). If you have never formally studied or trained in a particular area, RPL could provide you with a qualification fast. Benefits of RPL Identify the training needed to complete your qualification Move from volunteer work to paid employment Gain a formal qualification in less time Improve job security Leads to a promotion or career change Reduce your study load To find out how RPL can work for you, call the RPL unit on Am I eligible? You are eligible for VET FEE-HELP if you: Are an Australian citizen or hold a permanent humanitarian visa Are studying an approved, higher level (Diploma or above), full-fee paying qualification Have not exceeded the FEE-HELP limit Have a valid tax file number To find out if the course you re planning to study offers VET FEE-HELP, call your nearest campus or visit tafenorth.edu.au. 6 tafenorth.edu.au I I Mount Isa I Townsville

7 Aboriginal and Torres Strait Islander Studies TAFE Queensland North is the only training facility in Queensland to have a faculty dedicated to Aboriginal and Torres Strait Islander studies. Over 20% of students enrolled at TAFE are Aboriginal and Torres Strait Islander students. Students can choose to study a variety of industries including: Cultural Arts, Education, Conservation & Land Management, Business, Management, Financial Services, Primary Health Care, Aged Care, Sport & Recreation and Fitness. Students can choose to study: on campus, in communities and in the workplace. Even if you don t live near one of our campuses you can still enrol in our courses by accessing Away from Base (AFB) financial assistance which may help pay for your travel and accommodation to undertake an AFB course. (See page 22). All students have access to a team of dedicated Indigenous Support Officers to assist them with their training needs. Great Barrier Reef International Marine College All your maritime training needs in one location. One of the most comprehensively equipped training centres in the southern hemisphere, Great Barrier Reef International Marine College (GBRIMC) comprises a Full Mission Bridge Simulator and Navigation Labs, Fire Fighting and Damage Control Emergency Response Training Simulator and a sea survival training immersion pool, all of which are located on the one campus. In addition, our two training vessels provide innovative hands on training, taking the classroom to sea. Training courses on offer at GBRIMC lead to internationally recognised Certificates required to service on and operate all types of vessels from up to 35m in length to the largest ships afloat at over 400m in length. Refer to pages 25, 26 and 42 for the full range of Certificate qualifications and short courses on offer at GBRIMC. For more information call or visit I Mount Isa I Townsville I tafenorth.edu.au 7

8 APPRENTICESHIPS & TRAINEESHIPS Do you want to study and work in your industry at the same time? Apprenticeships and Traineeships are jobs that combine work, structured training and formal assessment, which lead to a qualification. As an apprentice or trainee you are contracted to an employer for a nominal period of time, enabling you to successfully gain competence in a trade (apprenticeship) or a vocational area (traineeship). Your employer will schedule time during work hours for you to attend TAFE. Here are four easy steps to become an apprentice or trainee 1 Choose the right apprenticeship or traineeship Think about what you enjoy doing and what your interests are. Speak to your family, friends or your school career counsellor or guidance officer about the job you are interested in. Get the facts at apprenticeshipsinfo.qld.gov.au Find out more about your career options at. Myfuture.edu.au. Year12whatnext.gov.au. Jobguide.deewr.gov.au. Youth.gov.au 2 Find an employer You can be employed directly by a business. The business will pay your wages and train you with the support of a training organisation. To find an employer:. contact businesses either in person or through a letter. apply for jobs advertised in the newspaper. search for jobs on the internet on sites such as: jobsearch.gov.au, seek.com.au and careerone.com.au. using your personal networks talk to family and friends to see if they know anyone who could employ you as an apprentice or trainee.. contact a Job Services Australia provider these organisations can provide you with a list of job vacancies in your area. Call or visit deewr.gov.au/employment You can be employed by a group training organisation who will place you with different businesses to gain on-the-job experience, pay your wage and organise your training. To find a group training organisation call Choose your training partners Work with an Australian Apprenticeships Centre: They will work with you and your employer at this stage to help you complete the training contract. Choose a training organisation: You and your employer will choose a training organisation (TAFE) who will work with you throughout the apprenticeship or traineeship. Contact the Australian Apprenticeships Centre on or Apprenticeships Info on for more information. 4 Get started Complete your paperwork: Speak to your employer and your training organisation to complete your paperwork and develop your training plan. Use the probationary period: Probation is a period when the apprentice or trainee works and trains with an employer before each decides whether to continue. Get the facts at apprenticeshipsinfo.qld.gov.au 8 tafenorth.edu.au I I Mount Isa I Townsville

9 Go further with a TAFE Diploma Gain a competitive advantage in the job market Use your qualification as a pathway to further tertiary study Gain credit towards a university degree and reduce your study time Secure para professional work at a more qualified level Diploma of Accounting This qualification provides the skills required for management and administration of accounting functions including management accounting, preparation of financial reports or income tax returns and legislative compliance. Assistant accountant, budget officer Diploma of Visual Arts Learn about visual culture and professional practice. Specialise in studio areas; painting, sculpture, printmaking, digital media, drawing, jewellery and community projects. (Not all skill sets are offered at both locations). Self-employed artist, painter, visual artist, sculptor, print maker, Townsville (Pimlico) Advanced Diploma of Visual Arts Independent professional artists are able to further develop their highly specialised technical, creative and conceptual skills and knowledge. Visual artists across a range of disciplines Townsville (Pimlico) Diploma of Beauty Therapy Develop extensive practical skills and theoretical knowledge in a range of treatments, enabling you to successfully own and operate or manage a salon. Beauty therapist, salon owner/manager, Townsville (Pimlico) Diploma of Business Administration Gain a range of specialist, technical and management skills including; managing payroll, facilitating meetings, planning and managing conferences and developing administrative procedures. Administration manager, office manager Mount Isa, Diploma of Business Develop an understanding of the dynamics and principles underlying the effective functioning of business operations. Gain high level supervisory, decision-making and problem solving skills. Executive officer, office manager, Mount Isa, Diploma of Business and Diploma of Management This dual qualification combines the study of business dynamics and principles of business operations with the high level skills needed for success in middle management. Manager, executive officer Diploma of Business and Diploma of Management (Indigenous students) This dual qualification is tailored for Indigenous students and combines the study of business dynamics and principles of business operations with the high level skills needed for success in middle management. Manager, executive officer (Residential blocks) Diploma of Business and Commerce Studies This course gives you skills in business and commerce, allowing you to tap into a range of opportunities in the world of business or undertake university study. Business managers, business administrators Townsville (Pimlico) (Full qualification). Students can complete identified units of competency externally. Diploma of Disability Learn to successfully coordinate and manage agencies that deliver services to people with a disability. Disability support worker, case co-ordinator, client service assessor Study externally and enrol at any time see pages for external courses. Want new skills fast? See pages for short courses on offer. For courses available on campus at your local TAFE see pages I Mount Isa I Townsville I tafenorth.edu.au 9

10 Go further with a TAFE Diploma Diploma of Early Childhood Education and Care Gain skills to take responsibility for developing, implementing and evaluating early childhood education and care programs. Group leader, nominated supervisor, certified supervisor, director of service, senior educator, Mount Isa, Townsville (Pimlico), Diploma of Education Support Further develop your skills and knowledge to work in a range of education and school settings to facilitate learning in the classroom. Education support worker (teacher aide), education worker, home tutor Diploma of Fitness Gain high-level skills to work as a specialised exercise trainer who is well-versed in injury prevention and management. Learn health promotion to prevent chronic disease, motivational psychology and healthy lifestyle behaviour change. Specialised exercise trainer, work with medical and allied health professionals in fitness facilities Diploma of Conservation and Land Management Gain skills and knowledge in environmental science and pursue a career in middle management in the resource management industry. Environmental manager, Cannonvale, Townsville Diploma of Horticulture Gain the knowledge and skills to work in a senior role in the horticulture industry. Learn about plant health, budgets, contracts, analysing data and managing projects. Project co-ordinator, manager in landscape construction industry, Townsville Diploma of Hospitality Management Learn management skills for the hospitality industry and be able to manage outlets, maintain compliance within legislative requirements, manage financial operations and develop effective business plans. Restaurant manager, resort manager, motel manager, Cannonvale, Townsville (Pimlico) Diploma of Community Services Work Learn how to implement community development strategies, facilitate and manage all aspects of case management, and conduct complex assessments and referrals. Family support worker, case worker, early intervention worker Diploma of Community Services (Case Management) Gain the skills to deliver case management and case work intervention services to clients, and work under broad direction from senior managers. Case co-ordinator, case manager Diploma of Community Services Co-ordination Gain the skills to work at a supervisory level in the community services sector, across a range of organisations involved in community work, community development and community care services. Service co-ordinator, team leader, unit manager Diploma of Community Services (Case Management) and Diploma of Community Services Coordination This dual qualification allows individuals to learn how to coordinate specific programs and/or case management projects and supervise and/or coordinate a limited number of workers or volunteers. Service coordinator, team leader, case coordinator, case manager Diploma of Community Services Coordination and Diploma of Management This dual qualification combines the skills to work at a supervisory level in the community services sector with the specialty skills to manage and lead a team in project management, human resources or business administration. Service coordinator, team leader, manager Study externally and enrol at any time see pages for external courses. Want new skills fast? See pages for short courses on offer. For courses available on campus at your local TAFE see pages tafenorth.edu.au I I Mount Isa I Townsville

11 Go further with a TAFE Diploma Diploma of Community Services (Mental Health) Develop high level specialist knowledge and skills in mental health including; counselling, referral, advocacy and education/health promotion services. Community support worker, mental health worker, community rehabilitation Diploma of Community Services (Alcohol, Other Drugs and Mental Health) Gain high level skills and knowledge into laws affecting clients and the range of services available to them related to mental health, alcohol, drug use and misuse. Mental health support worker, community rehabilitation and support worker Diploma of Child, Youth and Family Intervention Gain high level skills to work in residential and/or non-residential settings to provide child protection and family support services. Child safety officer, family support worker, youth support case worker Diploma of Counselling Gain the skills to provide counselling and high-level communication skills in a range of situations, understand when to refer clients to other specialists and how to work within a case management framework. Qualified counsellor Diploma of Youth Work Develop your supervisory and co-ordination skills to develop and facilitate programs for young people. Case manager, senior youth worker, team leader Diploma of Information Technology (Networking) Gain the knowledge and skills to confidently take on a role in high-level network management and engineering. Network engineer, intranet engineer, configuration specialist Townsville (Pimlico) Diploma of Justice Studies Gain skills in criminal and civil justice systems, leadership, management, research, analysis and presentation. Careers in justice, corrective services, Queensland Police Service, customs, security, Townsville (Pimlico), Diploma of Project Management Further develop your knowledge in project management and gain skills in managing a diverse range of complex projects. Project manager Diploma of Management Get the high level skills you need to succeed in middle management. Learn how to undertake performance management and continuous improvement, as well as how to manage budgets and financial plans. Manager, Mount Isa, Diploma of Sustainability Learn about the concepts of sustainability and explore the relationship between economy, society and the natural environment to understand how these are interconnected. Develop the skills and knowledge of the principles of sustainability and how the concepts can be applied and integrated into industry and business. Sustainability planner and strategist, compliance officer Diploma of Human Resources Management Develop the skills and knowledge to undertake the human resource management function in an organisation including workforce planning, performance management and human resource services as well as gaining skills in other HR functions such as remuneration, mediation and industrial relations. Human resource manager, change manager, recruiter Study externally and enrol at any time see pages for external courses. Want new skills fast? See pages for short courses on offer. For courses available on campus at your local TAFE see pages I Mount Isa I Townsville I tafenorth.edu.au 11

12 Go further with a TAFE Diploma Diploma of Management and Diploma of Human Resources Management This dual qualification combines the study of the high level skills needed for success in middle management with those required in the management of human resources. Manager, human resource manager, change manager Diploma of Management, Diploma of Business and Diploma of Human Resources Management This triple qualification brings together the study of key business and management areas to provide skills that will enable progression of your business career. Manager, executive officer, human resource manager Diploma of Music Develop live performance and production knowledge and skills to pursue a career in the music industry. Learn about music theory, rehearsals, technology, studio recording, composition. Live musician, music producer, jingle composer Diploma of Aboriginal and Torres Strait Islander Primary Health Care (Practice) Further develop your skills and knowledge in primary health care practice to apply in clinical, management or education functions. Senior Aboriginal and/or Torres Strait Islander health worker Diploma of Aboriginal and Torres Strait Islander Primary Health Care Further develop your skills in primary health care practice to apply in clinical, management or education functions. Senior Aboriginal and/or Torres Strait Islander health worker Diploma of Practice Management Gain high level skills and knowledge to manage the operations and promotion of professional practices in the health sector. Practice manager, business manager, service manager, Diploma of Nursing (Enrolled/Division 2) Gain highly regarded nursing skills and knowledge to work in the health industry. Enrolled nurse, Townsville (Pimlico) Diploma of Vocational Education and Training* Develop the skills to deliver training and assessment services within the vocational education and training sector. Learn how to have a role in leading other trainers and assessors and in providing mentoring or advice to new trainers as well as designing approaches to learning and assessment strategies. Trainer, assessor or further study in the vocational or higher education sector, Diploma of Training Design and Development* Develop the skills to become a training developer or instructional designer which includes analysis of training needs and the designing of training solutions to meet workplace capacity requirements as well as learning how to evaluate the effectiveness of training programs. Trainer, assessor or further study in the vocational or higher education sector, Diploma of Events Learn a broad range of event management skills, including communication, planning and organisational skills, budgeting, client negotiations and customer service. Event manager, conference co-ordinator, functions meeting manager, Diploma of Travel and Tourism Develop the skills and knowledge to gain a broad base of managerial skills in the tourism sector including areas such as finance, human resources, workplace health and safety, marketing, product development, communication skills and operational planning. Visitor centre manager, operations manager, tourism manager *These qualifications are also offered as a Dual qualification. Study externally and enrol at any time see pages for external courses. Want new skills fast? See pages for short courses on offer. For courses available on campus at your local TAFE see pages tafenorth.edu.au I I Mount Isa I Townsville

13 BUDGET OFFICER PAYROLL ASSISTANT CARE PROVIDER Study Accounting with us Certificate III in Accounts Administration Learn entry-level skills in fundamental accounting processes such as general ledger, double entry bookkeeping, journals, trial balance, payroll and spread sheets to those seeking employment in the bookkeeping or accounting sector. Financial data processing and entry clerk, accounts clerk, payroll assistant Certificate IV in Accounting (Indigenous) Develop the skills needed to pursue a career in the financial side of business. Learn about preparation of accounts, inventory records and operational reporting. You will learn how to complete a Business Activity Statement and produce basic management reports as well as preparing budgets and supervising the operation of computer based systems. Financial officer (Residential blocks) Diploma of Accounting This qualification provides the skills required for management and administration of accounting functions including management accounting, preparation of financial reports or income tax returns and legislative compliance. Assistant accountant, budget officer Study Aged Care with us Certificate III in Aged Care Work Learn how to provide quality care to clients in community and residential settings. Assistant in nursing, home care provider Atherton, Bowen, Burdekin,, Cannonvale, Charters Towers, Ingham, Innisfail, Mareeba, Mount Isa, Palm Island, Townsville (Pimlico), Go further with a TAFE Diploma see pages Study externally and enrol at any time see pages for external courses. Want new skills fast? See pages for short courses on offer. For courses available on campus at your local TAFE see pages I Mount Isa I Townsville I tafenorth.edu.au 13

14 ARTIST ART GALLERY ASSISTANT BEAUTY THERAPIST Study Art with us Certificate III in Visual Arts Develop both traditional and electronic skills in visual arts and craft, using a range of specialisations. Art gallery assistant, further pathways in art Townsville (Pimlico) Certificate III Aboriginal and Torres Strait Islander Cultural Arts Gain skills to become a professional artist with focus on the cultural knowledge of Aboriginal and Torres Strait Islander people. Study areas include painting, drawing and screen printing. Self-employed artist, visual artist, print maker (Residential blocks) Certificate IV in Visual Arts Further develop your existing creative skills and learn about in-depth research, experimentation and critical thought. Art gallery assistant, artist, illustrator, Townsville (Pimlico) Diploma of Visual Arts Learn about visual culture and professional practice. Specialise in studio areas; painting, sculpture, printmaking, digital media, drawing, jewellery and community projects. (Not all skill sets are offered at both locations). Self-employed artist, painter, visual artist, sculptor, print maker, Townsville (Pimlico) Advanced Diploma of Visual Arts Independent professional artists are able to further develop their highly specialised technical, creative and conceptual skills and knowledge. Visual artists across a range of disciplines Townsville (Pimlico) Study Beauty with us Certificate III in Beauty Services Further develop your skills in the beauty industry. Learn to provide a range of services and treatments as well as how to interact with customers. Beauty therapist Atherton,, Innisfail Certificate IV in Beauty Therapy Gain high level skills in waxing, manicare and pedicare, make-up applications, facial treatment and body treatments. Beauty therapist, Townsville (Pimlico) Diploma of Beauty Therapy Develop extensive practical skills and theoretical knowledge in a range of treatments, enabling you to successfully own and operate or manage a salon. Beauty therapist, salon owner/manager, Townsville (Pimlico) Go further with a TAFE Diploma see pages Study externally and enrol at any time see pages for external courses. Want new skills fast? See pages for short courses on offer. For courses available on campus at your local TAFE see pages tafenorth.edu.au I I Mount Isa I Townsville

15 PROJECT ASSISTANT OFFICE MANAGER RECEPTIONIST Study Business with us Certificate III in Business Further develop your office skills to help you pursue employment in business. These include; computing, communication and customer service. Administration officer, receptionist Bowen, Burdekin,, Cannonvale, Charters Towers, Cloncurry, Ingham, Mount Isa, Normanton, Palm Island, Certificate III in Business (Indigenous students) Further develop your office skills to help you pursue employment in business. These include; computing, communication and customer service. Administration officer, receptionist (Residential blocks) Certificate IV in Business Further develop an understanding of how a business works, identifying the main functions of a business and how they contribute to organisational objectives in a supervisory capacity. Middle level managers, customer service advisor, Mount Isa, Certificate III in Business Administration Develop skills and knowledge to; design and develop business documents, create and use databases, create electronic presentations, maintain financial records and organise schedules. Secretary, personal assistant Bowen, Burdekin,, Cannonvale, Charters Towers, Cloncurry, Ingham, Mount Isa, Normanton, Palm Island, Townsville (Pimlico), Certificate IV in Business Administration Team your existing administrative skills with supervisory skills for a career boost. Learn a range of skills including; preparing financial reports and complex documents, organising meetings and business travel. Executive personal assistant, project assistant, accounts supervisor, Certificate IV in Business Administration (Indigenous students) Develop the skills needed to pursue a career in the financial side of business. Learn about preparation of accounts, inventory records and operational reporting. You will learn how to complete a Business Activity Statement and produce basic management reports as well as preparing budgets and supervising the operation of computer based systems. Financial officer, office administrator, project assistant, executive personal assistant (Residential blocks) Diploma of Business Administration Gain a range of specialist, technical and management skills including; managing payroll, facilitating meetings, planning and managing conferences and developing administrative procedures. Administration manager, office manager Mount Isa, Diploma of Business Develop an understanding of the dynamics and principles underlying the effective functioning of business operations. Gain high level supervisory, decision-making and problem solving skills. Executive officer, office manager, Mount Isa, Diploma of Business and Diploma of Management This dual qualification combines the study of business dynamics and principles of business operations with the high level skills needed for success in middle management. Manager, executive officer Go further with a TAFE Diploma see pages Study externally and enrol at any time see pages for external courses. Want new skills fast? See pages for short courses on offer. For courses available on campus at your local TAFE see pages I Mount Isa I Townsville I tafenorth.edu.au 15

16 EXECUTIVE OFFICER MANAGER CASE CO-ORDINATOR Study Business with us Diploma of Business and Diploma of Management (Indigenous students) This dual qualification is tailored for Indigenous students and combines the study of business dynamics and principles of business operations with the high level skills needed for success in middle management. Manager, executive officer (Residential blocks) Diploma of Business and Commerce Studies This course gives you skills in business and commerce, allowing you to tap into a range of opportunities in the world of business or undertake university study. Business managers, business administrators Townsville (Pimlico) (Full qualification). Students can complete identified units of competency externally. Certificate III in Competitive Systems and Processes This course will teach you the skills to better improve workplace processes. Develop your skills in time management and prioritising, as well as analysing workplace systems and practices, to streamline and improve processes for increased productivity. Senior workplace improvement specialist Certificate IV in Competitive Systems and Processes Further develop your skills to better improve workplace processes. Learn about time management and prioritising, as well as analysing workplace systems and practices, to streamline and improve processes for increased productivity. Senior workplace improvement specialist Certificate IV in Work Health and Safety Gail the skills to work in a work health and safety (WHS) role and provide leadership and guidance to others while implementing WHS strategies to control risks and emergency procedures. Learn to comply with WHS legislation, how to identify hazards and how to assess and control risks. Work health and safety co-ordinator, safety officer, Study Disability Services with us Certificate III in Disability Learn how to provide a caring, competent, hands-on approach to working with people with a disability. Disability support worker Atherton, Innisfail,, Townsville (Pimlico), Certificate IV in Disability Gain skills to provide training and support to people with disabilities, giving them greater levels of independence. Disability support worker, community based carer, support worker Diploma of Disability Learn to successfully coordinate and manage agencies that deliver services to people with a disability. Disability support worker, case co-ordinator, client service assessor Go further with a TAFE Diploma see pages Study externally and enrol at any time see pages for external courses. Want new skills fast? See pages for short courses on offer. For courses available on campus at your local TAFE see pages tafenorth.edu.au I I Mount Isa I Townsville

17 GROUP LEADER DIRECTOR OF SERVICE TEACHER AIDE Study Early Childhood Education and Care with us Certificate III in Early Childhood Education and Care Develop skills in early childhood education and care. Learn to use a range of tools to plan educational activities and care for children, facilitating their leisure and play and enabling them to fulfil their potential. Family day care educator, children s service educator Atherton, Burdekin,, Innisfail, Mount Isa, Townsville (Pimlico), Diploma of Early Childhood Education and Care Gain skills to take responsibility for developing, implementing and evaluating early childhood education and care programs. Group leader, nominated supervisor, certified supervisor, director of service, senior educator, Mount Isa, Townsville (Pimlico), Early Childhood Bridging Program for Qld Registered Primary Teachers A customised Early Childhood Bridging Program to assist registered primary teachers to upgrade their qualifications to deliver programs across a variety of early childhood education and care settings. Early childhood teacher in an education and care service, an approved Diploma level educator in an education and care service, family day care educator Study Education Support (Teacher Aide) with us Certificate III in Education Support Gain the skills and knowledge required to become a teacher aide in an educational environment, supporting students from Prep to Year 12. Education support worker (teacher aide), home tutor Certificate IV in Education Support Learn how to provide classroom support to teachers, tutor students with special needs, prepare learning materials, supervise learning activities, operate libraries or computer systems and complete administrative activities. Education support worker (teacher aide), home tutor Diploma of Education Support Further develop your skills and knowledge to work in a range of education and school settings to facilitate learning in the classroom. Education support worker (teacher aide), education worker, home tutor Go further with a TAFE Diploma see pages Study externally and enrol at any time see pages for external courses. Want new skills fast? See pages for short courses on offer. For courses available on campus at your local TAFE see pages I Mount Isa I Townsville I tafenorth.edu.au 17

18 EXERCISE TRAINER GYM INSTRUCTOR HAIRDRESSER Study Fitness, Sport and Recreation with us Certificate III in Fitness Gain skills in exercise science, anatomy and physiology, nutrition, first aid and group exercise. Exercise instructor (gym, group exercise, aqua) Diploma of Fitness Gain high-level skills to work as a specialised exercise trainer who is well-versed in injury prevention and management. Learn health promotion to prevent chronic disease, motivational psychology and healthy lifestyle behaviour change. Specialised exercise trainer, work with medical and allied health professionals in fitness facilities Certificate III in Sport and Recreation and Certificate III in Fitness (Indigenous students) This course is a dual qualification for people wishing to work in the areas of sport and recreation or fitness. Study covers the areas of community recreation development and administration skills along with knowledge of anatomy, physiology and nutrition. Sport and recreation officer, fitness instructor (Residential blocks) Study Hairdressing with us Certificate II in Hairdressing Learn basic hairdressing skills including braiding, hair colour application, customer interaction and service, safety procedures and provide assistance to colleagues in a salon. (Apprenticeship pathway). Salon assistant Burdekin,, Townsville (Pimlico) Certificate III in Hairdressing Perform a range of client services including hair treatments, cutting, design, colour, chemical formation and customer service. Hairdresser Burdekin,, Townsville (Pimlico) Certificate IV in Hairdressing Gain high level specialist services including; cutting, design, colour correction, extensions, make-up application for photography, chemical reformation. Manager/supervisor in a hairdressing environment, technical adviser, freelance session stylist Burdekin,, Townsville (Pimlico) Go further with a TAFE Diploma see pages Study externally and enrol at any time see pages for external courses. Want new skills fast? See pages for short courses on offer. For courses available on campus at your local TAFE see pages tafenorth.edu.au I I Mount Isa I Townsville

19 HORTICULTURALIST STOCK AGENT FORESTRY WORKER Study Horticulture or Conservation and Land Management with us Certificate II in Conservation and Land Management Gain entry level skills in conservation and land management. Nursery worker, farm or forestry worker, Cannonvale, Mount Isa, Townsville Certificate III in Conservation and Land Management Gain knowledge and skills in natural resource management. Skilled worker in natural resource management, Cannonvale, Townsville Diploma of Conservation and Land Management Gain skills and knowledge in environmental science and pursue a career in middle management in the resource management industry. Environmental manager, Cannonvale, Townsville Certificate II in Horticulture Learn to recognise different plants, operate machinery, maintain irrigation and drainage systems. Horticultural assistant, Cannonvale, Mount Isa, Townsville Certificate III in Horticulture Further develop your skills in controlling weeds, pests and diseases, plant maintenance, specialised machinery, landscaping, irrigation systems. Horticulturalist, Cannonvale, Townsville Diploma of Horticulture Gain the knowledge and skills to work in a senior role in the horticulture industry. Learn about plant health, budgets, contracts, analysing data and managing projects. Project co-ordinator, manager in landscape construction industry, Townsville Certificate III in Landscape Construction Gain a range of skills and knowledge in landscape design, irrigation systems, plant selection, soil testing and turf installation. Gardener, landscape assistant, Townsville Certificate III in Parks and Gardens Gain the skills to develop and maintain parks and gardens. Learn about weed control, soil, turf, chemicals, pests and diseases, tree inspections and pruning. Gardener, horticulturalist, Townsville Certificate II in Rural Operations Gain the skills and knowledge to work in conservation and land management, horticulture and agriculture. Stock and station agent Mount Isa Go further with a TAFE Diploma see pages Study externally and enrol at any time see pages for external courses. Want new skills fast? See pages for short courses on offer. For courses available on campus at your local TAFE see pages I Mount Isa I Townsville I tafenorth.edu.au 19

20 BARISTA RESORT MANAGER CHEF YOUTH WORKER Study Hospitality and Cookery with us Certificate II in Hospitality (Kitchen Operations) You will learn to organise and prepare food, understand the basic methods of cookery and hygiene and follow health, safety and security procedures. (Apprenticeship pathway). Kitchen attendant, cook, kitchen hand, Cannonvale, Townsville (Pimlico) Certificate III in Commercial Cookery Gain skills and industry knowledge to become a qualified cook. (Offered through an apprenticeship). Chef trade, Cannonvale, Townsville (Pimlico) Certificate II in Hospitality Gain skills to work in a variety of hospitality settings. Learn customer service, communication, catering, food and beverage skills. Bar attendant, catering assistant, food and beverage assistant Cannonvale, Townsville (Pimlico) Certificate III in Hospitality Gain highly regarded industry skills to work in a variety of hospitality settings. Bar attendant, barista, wait person, Cannonvale, Townsville (Pimlico) Diploma of Hospitality Management Learn management skills for the hospitality industry and be able to manage outlets, maintain compliance within legislative requirements, manage financial operations and develop effective business plans. Restaurant manager, resort manager, motel manager, Cannonvale, Townsville (Pimlico) Study Human and Community Services with us Certificate III in Community Services Work Develop skills in providing day-to-day care and support to individuals and groups in a community setting. Youth worker, juvenile justice officer, support worker, Townsville (Pimlico), Certificate III in Home and Community Care Gain high level skills to work in residential and/or nonresidential settings to provide child protection and family support services. Disability support worker, in-home respite provider, care worker, community support worker Townsville (Pimlico), Certificate IV in Community Services Work Learn how to design and deliver programs that improve the wellbeing of individuals and groups in communitybased organisations. Support worker, health education officer, case worker, Townsville (Pimlico), Certificate IV in Child, Youth and Family Intervention (Child Protection) Gain high level skills and knowledge into laws affecting clients and the range of services available to them related to mental health, alcohol, drug use and misuse. Mental health support worker, community rehabilitation and support worker Go further with a TAFE Diploma see pages Study externally and enrol at any time see pages for external courses. Want new skills fast? See pages for short courses on offer. For courses available on campus at your local TAFE see pages tafenorth.edu.au I I Mount Isa I Townsville

21 CASE MANAGER COUNSELLOR CHILD SAFETY OFFICER Study Human and Community Services with us Certificate IV in Alcohol and Other Drugs Gain the skills to provide a range of services and interventions to clients with alcohol and other drugs issues. Case worker, family support worker Certificate IV in Mental Health Develop professional skills to work with clients-focusing on; rehabilitation and support for people affected by mental illness and psychiatric disability. Mental health rehabilitation support worker, community support worker Diploma of Community Services Work Learn how to implement community development strategies, facilitate and manage all aspects of case management, and conduct complex assessments and referrals. Family support worker, case worker, early intervention worker Diploma of Community Services (Case Management) Gain the skills to deliver case management and case work intervention services to clients, and work under broad direction from senior managers. Case co-ordinator, case manager Diploma of Community Services Co-ordination Gain the skills to work at a supervisory level in the community services sector, across a range of organisations involved in community work, community development and community care services. Service co-ordinator, team leader, unit manager Diploma of Community Services (Case Management) and Diploma of Community Services Coordination This dual qualification allows individuals to learn how to coordinate specific programs and/or case management projects and supervise and/or coordinate a limited number of workers or volunteers. Service coordinator, team leader, case coordinator, case manager Diploma of Community Services Coordination and Diploma of Management This dual qualification combines the skills to work at a supervisory level in the community services sector with the specialty skills to manage and lead a team in project management, human resources or business administration. Service coordinator, team leader, manager Diploma of Community Services (Mental Health) Develop high level specialist knowledge and skills in mental health including; counselling, referral, advocacy and education/health promotion services. Community support worker, mental health worker, community rehabilitation Diploma of Community Services (Alcohol, Other Drugs and Mental Health) Gain high level skills and knowledge into laws affecting clients and the range of services available to them related to mental health, alcohol, drug use and misuse. Mental health support worker, community rehabilitation and support worker Diploma of Child, Youth and Family Intervention Gain high level skills to work in residential and/or nonresidential settings to provide child protection and family support services. Child safety officer, family support worker, youth support case worker Diploma of Counselling Gain the skills to provide counselling and high-level communication skills in a range of situations, understand when to refer clients to other specialists and how to work within a case management framework. Qualified counsellor Diploma of Youth Work Develop your supervisory and co-ordination skills to develop and facilitate programs for young people. Case manager, senior youth worker, team leader Go further with a TAFE Diploma see pages Study externally and enrol at any time see pages for external courses. Want new skills fast? See pages for short courses on offer. For courses available on campus at your local TAFE see pages I Mount Isa I Townsville I tafenorth.edu.au 21

22 CULTURAL LIAISON OFFICER CONFIGURATION SPECIALIST Study Indigenous Programs with us Aboriginal and Torres Strait Islander students can enrol in these courses and study in through residential study blocks. Course Certificate III in Aboriginal and Torres Strait Islander Cultural Arts (see page 14). Certificate III in Business (see page 15). Certificate IV in Business Administration (see page 15). Diploma of Business and Diploma of Management (see page 16). Certificate III in Sport and Recreation and Certificate III in Fitness (see page 18). Certificate III in Aboriginal and Torres Strait Islander Primary Health Care (see page 27). Certificate IV in Aboriginal and Torres Strait Islander Primary Health Care (see page 27). Certificate IV in Aboriginal and Torres Strait Islander Primary Health Care (Practice) (see page 27). Diploma of Aboriginal and Torres Strait Islander Primary Health Care (Practice) (see page 27). Diploma of Aboriginal and Torres Strait Islander Primary Health Care (see page 27). Study Information Technology with us Certificate III in Information, Digital Media and Technology Learn a range of technologies and functions in Information and Communication Technology (ICT). Use this training to progress to higher level IT qualifications. Help desk assistant, ICT user support worker, Cloncurry, Mount Isa, Normanton, Townsville (Pimlico) Diploma of Information Technology (Networking) Gain the knowledge and skills to confidently take on a role in high-level network management and engineering. Network engineer, intranet engineer, configuration specialist Townsville (Pimlico) Go further with a TAFE Diploma see pages Study externally and enrol at any time see pages for external courses. Want new skills fast? See pages for short courses on offer. For courses available on campus at your local TAFE see pages tafenorth.edu.au I I Mount Isa I Townsville

23 IMMIGRATION WORK OR FURTHER STUDY UPSKILLING Study Justice with us Certificate IV in Justice Studies Gain skills in justice related issues, criminal law, court proceedings and the legal framework. Corrective services, customs, security, immigration Diploma of Justice Studies Gain skills in criminal and civil justice systems, leadership, management, research, analysis and presentation. Careers in justice, corrective services, Queensland Police Service, customs, security, Townsville (Pimlico), Study Language, Literacy and Numeracy with us Course in Year 10 Maths and English Equivalent This course in general education provides an equivalent level of study to a school Year 10 (English and Maths) in an adult education setting. Preparation for work or further study Cloncurry, Mount Isa, Normanton, Language, Literacy and Numeracy Program (SEE) This course provides face-to-face language, literacy and numeracy support to clients who have a study goal, but may need assistance with their reading, writing and other study skills. (Referrals from JSA and Centrelink required). Preparation for work or further study Bowen, Burdekin, Cannonvale, Charters Towers, Ingham, Mount Isa, Normanton, Palm Island, Topsy Harry Jimaylya, Townsville (Pimlico) Course in Preliminary Spoken and Written English This course introduces you to English. Learn basic skills in reading and writing as well as how to take part in simple conversation and to recognise simple numbers in everyday contexts. Preparation for work or further study, Innisfail, Mount Isa, Townsville (Pimlico) Certificate I in Spoken and Written English This course will assist adult learners of non-english speaking background and limited English language to develop basic language skills. Preparation for work or further study, Innisfail, Mount Isa, Townsville (Pimlico) Certificate II in Spoken and Written English This course will assist adult learners of non-english speaking backgrounds with basic English language to develop intermediate language skills. Preparation for work or further study, Innisfail, Mount Isa, Townsville (Pimlico) Certificate III in Spoken and Written English This course will assist adult learners of non-english speaking backgrounds to develop functional language skills. Preparation for work or further study, Innisfail, Mount Isa, Townsville (Pimlico) Go further with a TAFE Diploma see pages Study externally and enrol at any time see pages for external courses. Want new skills fast? See pages for short courses on offer. For courses available on campus at your local TAFE see pages I Mount Isa I Townsville I tafenorth.edu.au 23

24 PROJECT ADMINISTRATOR TEAM LEADER STRATEGIST Study Management and Human Resources with us Certificate IV in Project Management Gain the skills you need to take responsibility for projects. Learn scope, time management, project costing, quality, risk management, human resources and communication management. Project administrator, project team member Townsville (Pimlico), Diploma of Project Management Further develop your knowledge in project management and gain skills in managing a diverse range of complex projects. Project manager Certificate IV in Small Business Management This course gives you strong small business management skills. Learn how to; market, plan finances, prepare business plans and meet customer needs. Small business owner/ operator/manager Mount Isa, Certificate IV in Frontline Management Gain skills in; leadership, implementing operational plans, creating and monitoring a safe workplace, promoting team effectiveness and building client relationships. Supervisor, team leader Certificate IV in Human Resources Develop your knowledge and skills to successfully work in human resource management and specialise in; remuneration, workforce planning, industrial relations or human resource information systems. Human resources officer Diploma of Management Get the high level skills you need to succeed in middle management. Learn how to undertake performance management and continuous improvement, as well as how to manage budgets and financial plans. Manager, Mount Isa, Diploma of Sustainability Learn about the concepts of sustainability and explore the relationship between economy, society and the natural environment to understand how these are interconnected. Develop the skills and knowledge of the principles of sustainability and how the concepts can be applied and integrated into industry and business. Sustainability planner and strategist, compliance officer Go further with a TAFE Diploma see pages Study externally and enrol at any time see pages for external courses. Want new skills fast? See pages for short courses on offer. For courses available on campus at your local TAFE see pages tafenorth.edu.au I I Mount Isa I Townsville

25 RECRUITER MANAGER DECKHAND MARINE COOK Study Management and Human Resources with us Diploma of Human Resources Management Develop the skills and knowledge to undertake the human resource management function in an organisation including workforce planning, performance management and human resource services as well as gaining skills in other HR functions such as remuneration, mediation and industrial relations. Human resource manager, change manager, recruiter Diploma of Management and Diploma of Human Resources Management This dual qualification combines the study of the high level skills needed for success in middle management with those required in the management of human resources. Manager, human resource manager, change manager Diploma of Management, Diploma of Business and Diploma of Human Resources Management This triple qualification brings together the study of key business and management areas to provide skills that will enable progression of your business career. Manager, executive officer, human resource manager Study Marine with us Certificate I in Maritime Operations (General Purpose Hand Near Coastal) Gain entry level positions in the maritime industry as a General Purpose Hand on deck or in the engine room of a vessel (conditions of vessel operation apply) General purpose hand/deckhand, Cannonvale Certificate I in Maritime Operations (Coxswain Grade 2 Near Coastal) Gain certification as a coxswain for Commercial Vessels (conditions of vessel operation apply) Deckhand/master of vessels up to 12m (restrictions apply) Certificate II in Maritime Operations (Coxswain Grade 1 Near Coastal) Gain the required skills and knowledge necessary to enable application for a Certificate of Competence as a Coxswain Grade 1 Near Coastal. Deckhand/master of vessels up to 12m, Cannonvale Certificate III in Maritime Operations (Marine Cookery) This qualification is suitable for persons carrying out cooking duties on a vessel. Marine cook Go further with a TAFE Diploma see pages Study externally and enrol at any time see pages for external courses. Want new skills fast? See pages for short courses on offer. For courses available on campus at your local TAFE see pages I Mount Isa I Townsville I tafenorth.edu.au 25

26 ENGINEER MASTER MUSIC PRODUCER MUSICIAN Study Marine with us Certificate III in Maritime Operations (Master up to 24 metres Near Coastal) Gain the skills and knowledge necessary to enable application for a Certificate of Competence as a Master <24 Near Coastal. Master of vessels up to 24m, Cannonvale Certificate IV in Maritime Operations (Master up to 35 metres Near Coastal) Gain the required skills and knowledge necessary to enable application for a Certificate of Competence as a Master <35m Near Coastal. Mate/Master of vessels up to 35m Certificate II in Maritime Operations (Marine Engine Driver Grade 3 Near Coastal) Gain the required skills and knowledge necessary to enable application for a Certificate of Competence as a Marine Engine Driver Grade 3 Near Coastal. Chief engineer on vessels up to 500kW, Cannonvale Certificate III in Maritime Operations (Marine Engine Driver Grade 2 Near Coastal) Gain the required skills and knowledge necessary to enable application for a Certificate of Competence as a Marine Engine Driver Grade 2 Near Coastal. Chief engineer on vessels up to 750kW, Cannonvale Certificate IV in Maritime Operations (Marine Engine Driver Grade 1 Near Coastal) Gain the required skills and knowledge necessary to enable application for a Certificate of Competence as a Marine Engine Driver Grade 1 Near Coastal. Chief engineer on vessels up to 1500kW Study Music with us Certificate III in Music Gain knowledge of the music industry and develop technical skills in performing, composing, sound recording, technical work and music promotion. Performing arts, music composition, recording artist Certificate IV in Music Gain knowledge of the music industry and develop technical skills in performing, composing, sound recording, technical work and music promotion. Performing arts, music composition, recording artist Diploma of Music Develop live performance and production knowledge and skills to pursue a career in the music industry. Learn about music theory, rehearsals, technology, studio recording, composition. Live musician, music producer, jingle composer Go further with a TAFE Diploma see pages Study externally and enrol at any time see pages for external courses. Want new skills fast? See pages for short courses on offer. For courses available on campus at your local TAFE see pages tafenorth.edu.au I I Mount Isa I Townsville

27 HOSPITAL ADMINISTRATOR FIRST AID HEALTH WORKER Study Nursing or Health Care with us Certificate III in Aboriginal and Torres Strait Islander Primary Health Care Work with a team to provide health care services to Aboriginal and/or Torres Strait Islander clients in hospitals, medical centres or health care services. Health worker Certificate IV in Aboriginal and Torres Strait Islander Primary Health Care Gain the skills to provide a range of non-clinical primary health care services to Aboriginal and/or Torres Strait Islander clients and communities. Health worker, health education worker, hospital liaison officer Certificate IV in Aboriginal and Torres Strait Islander Primary Health Care (Practice) Further develop your skills and knowledge in primary health care services for Aboriginal and/or Torres Strait Islander clients. Health worker Diploma of Aboriginal and Torres Strait Islander Primary Health Care (Practice) Further develop your skills and knowledge in primary health care practice to apply in clinical, management or education functions. Senior Aboriginal and/or Torres Strait Islander health worker Diploma of Aboriginal and Torres Strait Islander Primary Health Care Further develop your skills in primary health care practice to apply in clinical, management or education functions. Senior Aboriginal and/or Torres Strait Islander health worker Certificate III in Health Services Assistance Gain the knowledge and skills to provide assistance to health professionals. Learn about senior first aid, infection control, occupational health and safety, manual handling and medical terminology. Personal care assistant, assistant in nursing, ward support Certificate III in Health Administration Learn how to provide high-level secretarial and administrative services within the health industry, and gain the skills to deliver quality patient care and customer service. Medical receptionist, administration assistant, hospital administrator, Certificate III in Basic Health Care Gain the skills to provide basic health care to a range of clients including ambulance, nursing and defence. Ambulance work, first aid provider, medical assistant Go further with a TAFE Diploma see pages Study externally and enrol at any time see pages for external courses. Want new skills fast? See pages for short courses on offer. For courses available on campus at your local TAFE see pages I Mount Isa I Townsville I tafenorth.edu.au 27

28 ENROLLED NURSE PRACTICE MANAGER ASSESSOR Study Nursing or Health Care with us Certificate IV in Optical Dispensing Learn how to interpret prescriptions by optometrists and provide advice on spectacle frames, lenses, contact lenses, sunglasses and safety eyewear. Optical dispenser in independent practice, small business or retail outlet, Certificate IV in Health Supervision Develop skills to confidently and effectively supervise staff within a broad range of healthcare settings. Learn about the health industry, along with front line management and leadership. Health supervisor, health assistant manager, Diploma of Practice Management Gain high level skills and knowledge to manage the operations and promotion of professional practices in the health sector. Practice manager, business manager, service manager, Diploma of Nursing (Enrolled/Division 2) Gain highly regarded nursing skills and knowledge to work in the health industry. Enrolled nurse, Townsville (Pimlico) Study Training and Assesment with us Certificate IV in Training and Assessment Develop your skills and knowledge to perform the role of a skilled trainer, facilitator and assessor within a workplace, as well as in a Vocational Education and Training environment. Trainer, assessor, Diploma of Vocational Education and Training* Develop the skills to deliver training and assessment services within the vocational education and training sector. Learn how to have a role in leading other trainers and assessors and in providing mentoring or advice to new trainers as well as designing approaches to learning and assessment strategies. Trainer, assessor or further study in the vocational or higher education sector, Diploma of Training Design and Development* Develop the skills to become a training developer or instructional designer which includes analysis of training needs and the designing of training solutions to meet workplace capacity requirements as well as learning how to evaluate the effectiveness of training programs. Training developer or further study in the vocational or higher education sector, *These qualifications are also offered as a Dual qualification. Go further with a TAFE Diploma see pages Study externally and enrol at any time see pages for external courses. Want new skills fast? See pages for short courses on offer. For courses available on campus at your local TAFE see pages tafenorth.edu.au I I Mount Isa I Townsville

29 TOUR GUIDE EVENT CO-ORDINATOR BOOKING AGENT Study Travel, Tourism and Events with us Certificate III in Tourism Develop a range of tourism skills including customer service, tourism sales and retail travel, product and destination knowledge. Reservations agent for a tour operator, information officer, booking agent, Certificate III in Travel Gain the practical skills and associated knowledge to carry out sales related activities in tourism organisations and agencies. International travel/ sales consultant, tour consultant, international airline sales/reservations/ ticketing officer, Certificate III in Events Gain skills in all areas of event operations, conferences and events as well as product information, quoting, supplier services, marketing and budgeting. (Traineeship pathway). Event assistant/ co-ordinator, exhibitions assistant, conference coordinator manager, Diploma of Events Learn a broad range of event management skills, including communication, planning and organisational skills, budgeting, client negotiations and customer service. Event manager, conference co-ordinator, functions meeting manager, Certificate III and IV in Tourism Guiding* Gain the skills and knowledge for a career as a tourism guide, learning a broad range of technical guiding skills which can be combined with specialised local knowledge of particular areas or subject matter. Tour guide, tour manager, walking guide Diploma of Travel and Tourism Develop the skills and knowledge to gain a broad base of managerial skills in the tourism sector including areas such as finance, human resources, workplace health and safety, marketing, product development, communication skills and operational planning. Visitor centre manager, operations manager, tourism manager *Institute currently seeking registration. Expression of interest being accepted. Go further with a TAFE Diploma see pages Study externally and enrol at any time see pages for external courses. Want new skills fast? See pages for short courses on offer. For courses available on campus at your local TAFE see pages I Mount Isa I Townsville I tafenorth.edu.au 29

30 MECHANIC SERVICEPERSON INSTALLER/REPAIRER Trades Depending on the trade course you choose, you can study different ways; Through an apprenticeship with an employer Full time (direct entry) Using the Recognition of Prior Learning process (RPL) Post trade for qualified tradespersons Study Automotive with us Direct entry, Apprenticeship or through RPL Certificate II in Automotive Servicing Technology Develop the skills and knowledge required to perform a range of servicing operations on light vehicles, heavy vehicles and/or motorcycles within an automotive service or repair business. Automotive serviceperson Townsville Trade Training Centre (Bohle) Direct entry, RPL Certificate II in Automotive Servicing Technology (Diesel Fitting) Pre-apprenticeship Develop the skills and knowledge required to perform a range of servicing operations on light vehicles, heavy vehicles and/or motorcycles within an automotive service or repair business. Diesel fitter Direct entry, RPL Certificate II in Automotive Airconditioning Technology (Post trade) Gain the skills to fit, install, service and repair airconditioning units on various types of vehicles such as cars, trucks and vans, tractors and other machinery. (Post trade qualification). Auto airconditioning installer/repairer, Mount Isa, Townsville Trade Training Centre (Bohle) Direct entry, RPL, (post trade) Certificate III in Light Vehicle Mechanical Technology Gain skills and knowledge required to perform a broad range of tasks on a variety of light vehicles in the automotive service and repair industry. Light vehicle mechanic Atherton, Bowen, Townsville Trade Training Centre (Bohle) Apprenticeship, RPL Certificate III in Heavy Commercial Vehicle Mechanical Technology Gain skills and knowledge required to perform a broad range of tasks on a variety of heavy commercial vehicles in the automotive service and repair industry. Heavy vehicle mechanic Bowen,, Townsville Trade Training Centre (Bohle) Apprenticeship, RPL Certificate III in Mobile Plant Technology Gain skills and knowledge required to perform a broad range of tasks on a variety of mobile plant equipment in the automotive service and repair industry. Diesel fitter Bowen,, Townsville Trade Training Centre (Bohle) Apprenticeship, RPL Certificate III in Engineering (Mechanical Trade) Diesel Fitting Learn to service, maintain, repair and overhaul automotive equipment including engine and transmission. This may include: diesel fuel injection, emission control and engine-forced induction systems, electrical circuits. Diesel fitter Bowen,, Mount Isa, Townsville Trade Training Centre (Bohle) Apprenticeship, RPL Go further with a TAFE Diploma see pages Study externally and enrol at any time see pages for external courses. Want new skills fast? See pages for short courses on offer. For courses available on campus at your local TAFE see pages tafenorth.edu.au I I Mount Isa I Townsville

31 SUPERVISOR PLANT OPERATOR CONSTRUCTION CREW Trades Study Carpentry & Construction with us Direct entry, Apprenticeship or through RPL Certificate II in Construction Gain skills and knowledge in a range of support tasks applicable to a majority of construction work sites. Trades assistant, builder s labourer, construction assistant, Mount Isa, Townsville Trade Training Centre (Bohle) Direct entry, RPL Certificate II in Indigenous Community Housing Maintenance Develop skills and techniques in general maintenance and housing repairs for Indigenous Communities. Trades assistant, labourer Mount Isa,Thursday Island Direct, RPL Certificate II in Civil Construction Gain skills in general civil construction to work in civil operations work undertaken by local government, state road authorities and civil contractors. Labourer, construction crew, civil construction worker, Mount Isa, Townsville Trade Training Centre (Bohle) Direct entry, RPL Certificate III in Civil Construction Develop a broad range of skills to apply as a skilled operator working within the civil construction sector in a varied work context including use of some discretion and judgement and relevant theoretical knowledge. Plant operator, supervisor, Townsville Trade Training Centre (Bohle) Apprenticeship, RPL Certificate III in Civil Construction (Plant Operations) Learn the skills and knowledge to be a skilled operator working with civil construction plant. Plant operator, supervisor Apprenticeship, RPL Certificate III in Cabinet Making (Kitchen and Bathroom) Develop your skills to make kitchen and bathroom cabinets. Learn how to use power tools, workshop machinery, produce manual and computer aided production drawings and estimate and cost jobs. Cabinet maker, Townsville Trade Training Centre (Bohle) Apprenticeship, RPL Certificate III in Cabinet Making (Furniture Making) Gain a range of wood machining skills to pursue a career in cabinetmaking. Learn how to use power tools and workshop machinery, produce manual and computer aided production drawings and cost jobs. Cabinet maker, Townsville Trade Training Centre (Bohle) Apprenticeship, RPL Certificate III in Carpentry Gain a range of carpentry skills and the option to learn carpentry specialisations. Carpenter, Mount Isa, Thursday Island, Townsville Trade Training Centre (Bohle) Apprenticeship, RPL Go further with a TAFE Diploma see pages Study externally and enrol at any time see pages for external courses. Want new skills fast? See pages for short courses on offer. For courses available on campus at your local TAFE see pages I Mount Isa I Townsville I tafenorth.edu.au 31

32 CABINET MAKER PAINTER CONSTRUCTION MANAGER Trades Study Carpentry & Construction with us Direct entry, Apprenticeship or through RPL Certificate III in Wall and Floor Tiling Gain the knowledge and skills to learn how to lay tiles on a variety of wall and floor surfaces. Wall and floor tiler Townsville Trade Training Centre (Bohle) Apprenticeship, RPL Certificate III in Painting and Decorating Learn a range of decorating skills including; how to handle painting and decorating materials, use painting and decorating tools and equipment, remove and replace doors and door and window furniture and match specified paint colours. Painter and decorator, Townsville Trade Training Centre (Bohle) Apprenticeship, RPL Certificate IV in Building and Construction Develop the skills and knowledge you need as a builder to manage a small to medium-sized building business. (Post trade qualification). Builder, construction manager, Townsville Trade Training Centre (Bohle), Direct entry, RPL Go further with a TAFE Diploma see pages Study externally and enrol at any time see pages for external courses. Want new skills fast? See pages for short courses on offer. For courses available on campus at your local TAFE see pages tafenorth.edu.au I I Mount Isa I Townsville

33 SPLIT INSTALLER INSTRUMENTATION TRADESPERSON Trades Study Electrical & Instrumentation with us Direct entry, Apprenticeship or through RPL Certificate II in Electrotechnology Gain a solid grounding in safety and the basic skills for working in any area of electrotechnology. Complete electrical theory and practice in extra low voltage. Pathway to an electrical apprenticeship, Mount Isa, Townsville Trade Training Centre (Bohle) Direct entry, RPL Certificate III in Electrotechnology Electrician Develop skills to select, install, set up, test, fault find, repair and maintain electrical systems and equipment in building and premises. Electrician, Mount Isa, Townsville Trade Training Centre (Bohle) Apprenticeship, RPL Certificate III in Instrumentation and Control Gain skills to select, install, set up, test, fault find, repair and maintain systems and devices for measurement and recording of physical/ chemical phenomenon and related process control. Instrumentation tradesperson Townsville Trade Training Centre (Bohle) Apprenticeship, RPL Certificate III in Electrotechnology and Certificate III in Instrumentation and Control (Dual Trade) (See qualifications above) Electrician/ instrumentation tradesperson Townsville Trade Training Centre (Bohle) Apprenticeship, RPL Certificate IV in Electrical Instrumentation Gain skills to select, install, commission, fault-find and maintain electrical instrumentation equipment in buildings, premises and instrumentation systems and core instrumentation equipment for process and control. (Post trade qualification). Electrician, instrumentation tradesperson Townsville Trade Training Centre (Bohle) Direct entry, RPL Certificate IV in Instrumentation and Control Learn how to install, modify, repair and maintain instruments and instrumentation used in measurement and control systems. (Post trade qualification). Instrumentation tradesperson Townsville Trade Training Centre (Bohle) Direct entry, RPL Certificate II in Engineering Split system installation and decommissioning licence. Gain the skills to install, commission and decommission single head, split air conditioning and heat pump systems to a prescribed routine where maximum plant capacity for each system not exceed 18 kwr. (Post trade qualification). Licenced split installer Direct entry, RPL Certificate III in Engineering (Refrigeration and Airconditioning) Learn how to select components, install, test, fault find, repair and maintain refrigeration systems and equipment that apply to food storage and preservation, air-conditioning and air distribution equipment. Refrigeration mechanic, Townsville Trade Training Centre (Bohle) Apprenticeship, RPL Go further with a TAFE Diploma see pages Study externally and enrol at any time see pages for external courses. Want new skills fast? See pages for short courses on offer. For courses available on campus at your local TAFE see pages I Mount Isa I Townsville I tafenorth.edu.au 33

34 WELDER REFRIGERATION MECHANIC DIESEL FITTER Trades Study Engineering with us Direct entry, Apprenticeship or through RPL Certificate II in Engineering Pathways Gain entry level skills in the set up and operation of key areas of manufacturing, engineering and production work. Skills in fitting and fabrication trades, Mount Isa,Townsville Trade Training Centre (Bohle) Direct entry, RPL Certificate III in Engineering (Boilermaking/Metal Fabrication) Learn the skills required for employment as an engineering tradesperson fabrication within the metal, engineering, manufacturing and associated industries. Welder, boiler maker Bowen, Burdekin,, Mount Isa, Townsville Trade Training Centre (Bohle) Apprenticeship, RPL Certificate III in Engineering (Sheetmetal) Gain the skills required for employment as an engineering tradesperson sheetmetal worker within the metal, engineering, manufacturing and associated industries. Sheetmetal worker, Townsville Trade Training Centre (Bohle) Apprenticeship, RPL Certificate III in Engineering (Fitting and Turning) Gain the skills and knowledge required to work as an engineering tradesperson fitter and turner within metal, engineering, manufacturing and associated industries. Fitter and turner Bowen, Burdekin,, Mount Isa, Townsville Trade Training Centre (Bohle) Apprenticeship, RPL Certificate III in Engineering (Mechanical Trade) Diesel Fitting Learn to service, maintain, repair and overhaul automotive equipment including engine and transmission. This may include: diesel fuel injection, emission control and engine-forced induction systems, electrical circuits. Diesel fitter Bowen,, Mount Isa, Townsville Trade Training Centre (Bohle) Apprenticeship, RPL Certificate IV in Engineering (Post trade) Gain high-level engineering and welding skills. This is a flexible qualification that offers multiple exit points between trade and post-trade levels across two engineering streams of mechanical and fabrication. (Post trade qualification). Licensed engineering/ mechanical tradesperson Bowen,, Mount Isa, Townsville Trade Training Centre (Bohle) Direct entry, RPL Certificate IV in Engineering (Metal Fabrication) Gain the skills to work as a higher engineering tradesperson or a special class engineering tradesperson within the metal, engineering, manufacturing and associated industries where engineering tradespersons work. Learn how to design, assemble, manufacture, install, modify, test, maintain and service equipment and machinery. Higher engineering tradesperson, Townsville Trade Training Centre (Bohle) Apprenticeship, RPL Go further with a TAFE Diploma see pages Study externally and enrol at any time see pages for external courses. Want new skills fast? See pages for short courses on offer. For courses available on campus at your local TAFE see pages tafenorth.edu.au I I Mount Isa I Townsville

35 GAS FITTER DISTRIBUTION WORKER ROOF PLUMBER Trades Study Plumbing with us Direct entry, Apprenticeship or through RPL Certificate III in Gas Fitting Perform a range of gas fitting activities to gain your interim licence. Gas fitter, Townsville Trade Training Centre (Bohle) Apprenticeship, RPL, (post trade) Certificate III in Plumbing Perform a range of plumbing activities across the full spectrum of services, from water to sanitation to fire and gas services. Plumber, Townsville Trade Training Centre (Bohle) Apprenticeship, RPL Certificate III in Roof Plumbing Learn how to install fascias, gutters, downpipes, valley gutters, ridge capping, flashings, roof sheeting, wall cladding, non-metallic roof materials and insulation. Roof plumber, Townsville Trade Training Centre (Bohle) Apprenticeship, RPL Certificate IV in Plumbing and Services Learn to perform a range of plumbing activities across the full spectrum of services, from water to sanitation to fire and gas services. (Post trade qualification). Plumbers to obtain an open plumbing and/or drainers licence, Townsville Trade Training Centre (Bohle) Direct entry, RPL Study Transport & Logistics with us Direct entry, Apprenticeship or through RPL Certificate III in Warehousing Operations Gain skills to work in the warehousing and storage industry. Learn methods, procedures to select equipment and work with time constraints. Warehouse and distribution worker Traineeship, RPL Go further with a TAFE Diploma see pages Study externally and enrol at any time see pages for external courses. Want new skills fast? See pages for short courses on offer. For courses available on campus at your local TAFE see pages I Mount Isa I Townsville I tafenorth.edu.au 35

36 Enrol in these external courses and study off campus. Learn at your own pace Get access to learning resources and teacher support Start your training at any time Aged Care Qualification Course overview Career outcome Certificate III in Aged Care Work Learn how to provide quality care to clients in community and residential settings. Assistant in nursing, home care provider Business Qualification Course overview Career outcome Certificate III in Business Certificate IV in Business Certificate III in Business Administration Certificate IV in Business Administration Diploma of Business Administration Diploma of Business Diploma of Business and Commerce Studies Certificate III in Competitive Systems and Processes Certificate IV in Competitive Systems and Processes Certificate IV in Work Health and Safety Further develop your office skills to help you pursue employment in business. These include; computing, communication and customer service. Further develop an understanding of how a business works, identifying the main functions of a business and how they contribute to organisational objectives in a supervisory capacity. Develop skills and knowledge to; design and develop business documents, create and use databases, create electronic presentations, maintain financial records and organise schedules. Team your existing administrative skills with supervisory skills for a career boost. Learn a range of skills including; preparing financial reports and complex documents, organising meetings and business travel. Gain a range of specialist, technical and management skills including; managing payroll, facilitating meetings, planning and managing conferences and developing administrative procedures. Develop an understanding of the dynamics and principles underlying the effective functioning of business operations. Gain high level supervisory, decision-making and problem solving skills. This course gives you skills in business and commerce, allowing you to tap into a range of opportunities in the world of business or undertake university study. This course will teach you the skills to better improve workplace processes. Develop your skills in time management and prioritising, as well as analysing workplace systems and practices, to streamline and improve processes for increased productivity. Further develop your skills to better improve workplace processes. Learn about time management and prioritising, as well as analysing workplace systems and practices, to streamline and improve processes for increased productivity. Gail the skills to work in a work health and safety (WHS) role and provide leadership and guidance to others while implementing WHS strategies to control risks and emergency procedures. Learn to comply with WHS legislation, how to identify hazards and how to assess and control risks. Administration officer, receptionist Middle level managers, customer service advisor Secretary, personal assistant Executive personal assistant, project assistant, accounts supervisor Administration manager, office manager Executive officer, office manager Business managers, business administrators Senior workplace improvement specialist Senior workplace improvement specialist Work health and safety co-ordinator, safety officer Go further with a TAFE Diploma see pages Want new skills fast? See pages for short courses on offer. For courses available on campus at your local TAFE see pages tafenorth.edu.au I I Mount Isa I Townsville

37 courses Disability Services Qualification Course overview Career outcome Certificate III in Disability Certificate IV in Disability Diploma of Disability Learn how to provide a caring, competent, hands-on approach to working with people with a disability. Gain skills to provide training and support to people with disabilities, giving them greater levels of independence. Learn to successfully coordinate and manage agencies that deliver services to people with a disability. Disability support worker Disability support worker, community based carer, support worker Disability support worker, case co-ordinator, client service assessor Early Childhood Education and Care Qualification Course overview Career outcome Certificate III in Early Childhood Education and Care Diploma of Early Childhood Education and Care Early Childhood Bridging Program for Qld Registered Primary Teachers Develop skills in early childhood education and care. Learn to use a range of tools to plan educational activities and care for children, facilitating their leisure and play and enabling them to fulfil their potential. Gain skills to take responsibility for developing, implementing and evaluating early childhood education and care programs. A customised Early Childhood Bridging Program to assist registered primary teachers to upgrade their qualifications to deliver programs across a variety of early childhood education and care settings. Family day care educator, children s service educator Group leader, nominated supervisor, certified supervisor, director of service, senior educator Early childhood teacher in an education and care service, an approved Diploma level educator in an education and care service, family day care educator Education Support (Teacher Aide) Qualification Course overview Career outcome Certificate III in Education Support Certificate IV in Education Support Diploma of Education Support Gain the skills and knowledge required to become a teacher aide in an educational environment, supporting students from Prep to Year 12. Learn how to provide classroom support to teachers, tutor students with special needs, prepare learning materials, supervise learning activities, operate libraries or computer systems and complete administrative activities. Further develop your skills and knowledge to work in a range of education and school settings to facilitate learning in the classroom. Education support worker (teacher aide), home tutor Education support worker (teacher aide), home tutor Education support worker (teacher aide), education worker, home tutor Human and Community Services Qualification Course overview Career outcome Certificate III in Community Services Work Certificate III in Home and Community Care Develop skills in providing day-to-day care and support to individuals and groups in a community setting. Gain high level skills to work in residential and/or nonresidential settings to provide child protection and family support services. Youth worker, juvenile justice officer, support worker Disability support worker, in-home respite provider, care worker, community support worker Go further with a TAFE Diploma see pages Want new skills fast? See pages for short courses on offer. For courses available on campus at your local TAFE see pages I Mount Isa I Townsville I tafenorth.edu.au 37