Nurse Recruitment in South Eastern HSC Trust

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1 Nurse Recruitment in South Eastern HSC Trust Why choose South Eastern H&SC Trust? In the South Eastern H&SC Trust person centredness is at the centre of all that we do. We encourage our staff to look after themselves and each other so that they are able to deliver care with skill and compassion. South Eastern H&SC Trust is large enough to give you a breadth of experience, but small enough to feel like a family and the focus from the boardroom to the bedside is on assuring safety, continually improving quality of what we do and ensuring that our patients and clients have the best experience possible. Jobs available in South Eastern H&SC Trust There are current vacancies for Band 5 Adult Nursing Staff across our acute services. These areas include Renal Unit, Gastroenterology, Respiratory, Metabolic and General Medicine as well as Cardiology, Care of the Elderly, Surgery, Theatres, Intensive Care and Emergency Department. Third year students who are due to complete their course in 2017 are eligible to apply. The Trust will place successful applicants on a waiting list for permanent posts and will await your registration with the NMC. During this pre-registration period, if you wish, you may take the opportunity to work within the Trust as a Band 3 Healthcare Support worker. SET Nursing & Nursing nurse.recruitment@setrust.hscni.net Large enough to give you a breadth of experience, small enough to feel like a family Page 1 of 18

2 Our Values All our work will focus on improving and sustaining the health and wellbeing of the people we serve. We will deliver safe and effective care and deliver value for money. We will work in partnership with patients clients/carers, key stakeholders and our population. Our services will be person centred and flexible in meeting the needs of the individual. We will provide services which are easy to use and to understand. We will strive for excellence in all we do. We will value our staff. We will be clear, straightforward and open in all we do. We will provide a truly integrated service, using where appropriate multiprofessional teams, allowing patients and clients to cross organisational boundaries seamlessly. Page 2 of 18

3 What can we offer you as nurses in the South Eastern HSC Trust? Preceptorship - a 6 month supportive programme to help you grow and develop your confidence and competence in your new role Induction - orientation and induction to the Trust and your Department Mandatory training to ensure that you have the knowledge, skills and competencies to work in your chosen area with confidence Support with NMC Revalidation Department specific career pathways Support and guidance on career pathways Development opportunities 2 year Rotation Programme for newly qualified staff nurses Generic Ward block The Trust is looking forward to the opening of the new Inpatient Ward block in January 2017 which will consist of: 12 Wards (288 single ensuite rooms) 4 Day Surgery Theatres 3 Endoscopy Theatres Cardiac Procedures Suite Pharmacy Entrance with Café area Support facilities. Acute Ward Block The Acute Ward Block linked to the Inpatient Ward Block will open in January It will provide an Emergency Department, a 64-bed Assessment Unit, Inpatient Imaging Department, and Specialist Wards comprising 112 single bedrooms with ensuite and support services. Page 3 of 18

4 About the South Eastern HSC Trust The Trust is an integrated organisation, incorporating acute hospital services, community health and social services and serves a population of approximately 450,000 people with a budget of almost 500 million. The Trust covers the local government districts of Ards, North Down, Down and Lisburn. The main hospital bases are: Ards Community Hospital, Bangor Community Hospital, Downe Hospital, Downshire Hospital, Lagan Valley Hospital and the Ulster Hospital. Community bases are located in many local towns and villages from Moira in the West to Portaferry in the East and from Bangor in the North to Newcastle in the South. In addition to its geographical spread, there is also a noticeable diversity in its population characteristics, embracing areas of relative wealth and prosperity as well as pockets of considerable deprivation and need. The Trust employs in the region of 12,500 staff across a range of disciplines as follows, of which nursing is one third of the total workforce. Administration and Clerical Maintenance Ancillary and General Nurses and Midwives Social Work Professional and Technical Medical and Dental. Work Life Balance/Flexible Working Policy This policy provides staff with the opportunity to apply for a range of flexible working arrangements to enable them to balance home and work commitments and improve their working lives Leap Forward A Staff Health Initiative to promote physical activity within our staff groups. The programme is open to all Trust staff and operates across four sites offering free after work activities that include fit ball, circuits, yoga, pilates, zumba and football. Staff may also take advantage of reduced gym rates throughout the Trust area. Page 4 of 18

5 Annual Leave and General Public Holidays On appointment 27 days plus 10 public holidays After 5 years service 29 days plus 10 public holidays After 10 years service 33 days plus 10 public holidays. Special Leave The Trust offers special leave for caring, maternity, adoption, bereavement and public service. Many of the Trust s special leave provisions go further than legislative requirements Children s Nursery The Trust runs Nurseries on the Lagan Valley Hospital and Ulster Hospital Sites. An After Schools Club in Lagan Valley and Downpatrick Hospitals offer a high quality after school service. Child Care Voucher Scheme This salary sacrifice scheme is a flexible and easy way to help working parents save money on registered childcare costs. Summer Scheme The Trust provides an annual summer scheme across Downpatrick, Lisburn and Newtownards accommodating children during the summer months. The scheme is open to all Trust employees children aged between 5 and 14 years. Social and Leisure Activities Staff can avail of a number of social and leisure benefits through the following schemes. NHS Discounts provides saving to staff and family through 100s of local and national businesses. Staff Services is an optional membership available to all staff which allows you to avail of special discount rates and promotions. Trust Terms and Conditions Trust Terms and conditions are in line with Agenda for Change. This allows the Trust to offer a competitive remuneration package and terms and conditions of employment. Our employment practices and policies adhere to all relevant employment legislation and we are committed to promoting diversity and equality of opportunity in employment for our staff. Page 5 of 18

6 Improving Health and Wellbeing Alongside our commitment to delivering safe, timely, high quality and cost-effective care, our Trust has a higher purpose - to improve health and wellbeing and reduce inequalities by using our size as a force for good and working in partnerships with other organisations such as those responsible for housing and education. To provide the best possible health and social care for the people we serve, it is essential that the Trust attracts and retains staff who are appropriately qualified, professional in the service they deliver, happy and productive in their work and committed to lifelong learning and developing in their role. The Trust provides a remuneration package and terms and conditions of employment which often exceed the statutory requirements. Our employment practices and policies adhere to all relevant employment legislation and we are committed to promoting diversity and equality of opportunity in employment for all our staff. Our workforce covers a diverse range of professional and occupational groups, cultures, age and ethnicity. As part of its Improving Working Lives Initiative the Trust has developed a number of initiatives to support staff in balancing their work and home responsibilities and has a comprehensive Learning and Development Strategy in place. Living in the South Eastern HSC Trust The Trust is an integrated organisation, incorporating acute hospital services, community health and social services and serves a population of approx. 450,000 people with a budget of almost 500 million. This page will provide you with some key websites about living in and around the city of Belfast and surrounding areas. For general information look at the official site for the Northern Ireland Tourist Board, Discover Northern Ireland. This site contains information about the whole of Northern Ireland as well as information specific to Belfast. Belfast City Council website contains lots of information about living in Belfast, including council services and city spaces. The Ards, Bangor and North Down, Lisburn and Castlereagh City Council and the Newry, Mourne and Down District Council websites will give you information about service and activities, as well as news and events in those areas. Page 6 of 18

7 Go To Belfast site will give you some options for enjoying your spare time. To find out about schools in Belfast and the surrounding areas visit The Education Authority (EA). For information about local weather try a five-day forecast from The MET Office and for local news take a look at BBCNI News. Property News is Northern Ireland s largest property website listing of houses for sale and to rent from all leading NI Estate Agents. Page 7 of 18

8 JOB DESCRIPTION Title of Post: Staff Nurse Band of Post: Band 5 Directorate: Reports to: Accountable to: Initial Base Location: Type of Contract: Hours: Hospital Services Ward Sister/Charge Nurse Clinical Manager Trustwide Permanent Full- time/job Share or Part- time Job Purpose The post holder will: Assess, develop, implement and evaluate patient / client care, under the guidance of the line manager Provide person-centred nursing to ensure continuity of care within agreed standards Contribute to effective team working and supervise qualified and / or unqualified staff Comply with nursing strategy, trust policies, procedures, guidelines, protocols and codes of conduct adhere to Trust Behaviours Main Responsibilities The post holder will: Clinical / Professional Responsibilities The post holder will focus and lead under the direction of the Ward Sister / Charge Nurse on the following key areas, within the organisation s governance framework: 1. Ensure safe and effective practice 1.1 Professional, ethical and legal Adhere to DHSSPS and NMC guidelines for practice requirements and standards, for example, safe handling, administration, storage and custody of medicinal products. Adhere to Trust guidelines, policies and procedures. Page 8 of 18

9 Maintain own professional and personal development in accordance with the NMC Code (2010), standards and professional guidelines. Establish and maintain relationships based on mutual respect communicating on a regular basis with the patient / client, relatives and carers in the provision of care and services. Adhere to the Data Protection Act (1998). Maintain effective records management ensuring all documentation written or electronic is managed as per HSC Trust and NMC (2009) guidelines. 1.2 Evidence-based practice Ensure evidence-based care is provided to agreed standards within the ward / department. Assist in implementing and monitoring policies, procedures and protocols. Assist the Ward Sister / Charge Nurse to ensure that systems and processes are in place to support effective mentoring of relevant staff. 1.3 Environment To maintain a safe and clean environment for staff, patients / clients and visitors by ensuring compliance with legislation, policies and protocols including health and safety, healthcare associated infection, risk management and critical incident reporting. Ensure own awareness of environmental issues and take appropriate action as per HSC Trust policy. Ensure safe and effective use of equipment as per HSC Trust policy. Ensure near misses, incidents, accidents and faulty devices are recorded, reported, investigated and learning disseminated as per HSC Trust policy. 1.4 Multi-professional working Contribute to the establishment of systems and processes to ensure effective communication and continuity of patient / client care, liaising with multi-disciplinary / multi-agency teams and community services. 2. Enhance the patient / client experience 2.1 Person-centred care Provide person-centred care within the ward / department. Promote a caring environment where equality and diversity issues are respected and patients / clients and their carers are enabled to be partners in their care. Communicate between all members of the multi-disciplinary / multi-agency team, and across care settings in a manner consistent with the post. Demonstrate appropriate care values including: compassion, respect, empathy, treating people with dignity, integrity, courage, responsibility, imagination and adaptability 2.2 Coordination of the patient / client journey Ensure the safety and quality of the patient s / client s journey by effective planning and co-ordination of the episode of care, including the smooth transition to other settings. Ensure effective admission / discharge planning with relevant multi-disciplinary and Page 9 of 18

10 multi-agency teams as required. 2.3 Patient / client involvement Identify opportunities for meaningful involvement of patients / clients and carers in relation to the development of care and services. Ensure compliments and complaints are managed in line with HSC Trust policy including the dissemination of shared learning.. Generic managerial responsibilities both within an operational and strategic context. 3. Provide effective leadership and management 3.1 Role model Provide leadership that enables professional decision making and effective team working. 3.2 Staff Management and Develop team performance Acts up in the absence of the Deputy Ward Sister / Deputy Charge Nurse as required. Promote the health and well-being of staff and observe for any signs of ill health or stress factors in staff assigned to the area and take appropriate action in line with HSC Trust policies and NMC guidelines. Promote equality of opportunity for all, in accordance with HSC Trust Equality Opportunity Policy. Participate in annual staff appraisal / development review, ensuring effective implementation of the Knowledge and Skills Framework (DH, 2004). Assist with orientation and induction programmes for staff within the ward / department. Act in the role as associate mentor to pre-registration students and supervise untrained staff following period of preceptorship Promote a person-centred culture to facilitate good staff relationships and morale among staff. Work in partnership with Higher Education Institute staff. 3.3 Manage the ward / department environment Ensure appropriate delegation to nurses and health care support workers and monitoring of outcomes for effective care / service delivery. Challenge appropriately and confidently where standards of care fall below that which the Ward Sister / Charge Nurse would expect. Ensure best use of resources within the ward / department and ensure services are managed in accordance with yearly financial instructions. 3.4 Effective use of resources Deliver a safe and effective service within allocated resources, ensuring the resources are used to maximum effect. Adhere to HSC Trust systems for effectively managing stock and safeguarding fixed assets. Page 10 of 18

11 Promote the principles of good governance and protect the ward / department from financial risk, particularly in respect of patient / client monies and property and charitable funds. Display managerial and organisational skills to ensure that products required for patient / client care / treatment are procured in timely fashion and demonstrate value for money. Show a commitment to effectively manage resources and achieve statutory financial targets. Utilise ehealth technology as applicable 4. Contribute to the delivery of the organisation s objectives 4.1 Continuous quality and improvement Assist in the promotion of a culture of continuous quality improvement through the use of audit, patient / client feedback and reflection on practice by self and other members of the team. 4.2 Service improvement, development and modernisation Work in partnership with a range of clinicians and managers in the planning or development of own service promoting the involvement of patients / clients and carers. Contribute to the review of processes / practices including those within the ward to support patients / clients to improve their own health and well-being. Act in the role as associate mentor to pre-registration students and supervise untrained staff following period of preceptorship Undertake the mentorship preparation programme, when nominated by the line manager, after one year in practice as a registered nurse Make decisions based on professional knowledge and experience Maintain professional standards of practice and contribute to continuous quality improvement Adhere to DHSSPSNI and NMC guidelines for safe handling, administration, storage and custody of medicinal products Participate in uni-professional / multi professional audit and research as required Promote health and well-being Ensure the provision of an integrated quality service by maintaining effective communication with the multi disciplinary team and community services Maintain good communication with patients / clients and relatives / carers ensuring that their individual needs are met, and report issues to the line manager as required Clinical / Professional / Specific Managerial Responsibilities The post holder will: Work effectively as part of a multi disciplinary team, maintaining staff relationships and communicate effectively Take charge when necessary as part of continuing professional and managerial development Identify poor performance and practice and take appropriate action Maintain staff relationships and morale amongst staff Page 11 of 18

12 Delegate appropriately to staff Participate in the Trust KSF Appraisal process Review staff performance in line with Trust KSF Appraisal as appropriate Report any signs of ill health in colleagues Ensure personal and professional development in accordance with NMC requirements Ensure all documentation is legible, accurate, is written in black ink and clearly signed, timed, and dated in accordance with the NMC Participate in staff induction, training and other learning as required Participate in practice development initiatives Page 12 of 18

13 Trust Behaviours Ensuring safety, quality and improving the experience of our patients and clients by living our Value through the following behaviours SET expects me to:... and in practice for everyone, this means I need to:... and in practice for managers, this means I need to: Treat everyone with dignity and respect Respect others and respect differences Communicate sensitively Be sincere Take into account the needs and feelings of others Show understanding of other s pressures Congratulate others on achievements and successes Recognises achievement or effort Keep confidences Thank staff for their work Recognise both team and individual contribution and performance Show understanding of staff pressures Respect people s confidentiality Communicate honestly Recognise and challenge inappropriate behaviour Strive for excellence in all that I do Want SET to be the best Work with passion & enthusiasm Always do my best Take ownership for my work Be willing to go the extra mile Don t always wait to be told show initiative Question why we do things the way we do Feel free to make suggestions for improvements Ask for help if I need it Encourage creativity and innovation Actively manage the change process and the impact on people Use enthusiasm and energy to inspire others Demonstrate personal commitment to excellence through my day to day actions Keep momentum alive by reinforcing key messages and putting a real focus on sustainability Encourage and develop leadership at all levels Be fair, open and transparent Be approachable Be open and inclusive Acknowledge my own limitations Admit when I don t understand or make mistakes. Act with probity and integrity Create an environment where all people can excel Accept responsibility for my own work and for the performance management of my team Share my learning and development with others Listen to and learn from our patients, clients, carers and staff Take time to Listen Learn from my mistakes and shortcomings Learn from others Share learning with others Seek others input and consider others views Involve people in problem solving and decision making about areas that affect them Welcome ideas and feedback Hold regular team meetings Support and develop our staff to improve services and user experience Contribute positively to team working Help others Take responsibility for my learning and development and put learning into practice Work and co-operate with others where it will result in better services Actively consider own, and others well-being Provide others with clear purpose and direction Strike the right balance between giving guidance and giving responsibility Act as a coach when needed Complete and implement annual appraisals, including a personal development plan Give clear, evidence-based feedback to help improve and develop performance The South Eastern HSC Trust will support everyone to develop the necessary skills and competencies to do their job through learning and development opportunities Page 13 of 18

14 GENERAL RESPONSIBILITIES All employees are required to comply with the procedures, policies and codes of practice within the Trust. Trust Value and Behaviours All staff members and managers are expected to behave at all times in line with the Trust s Values and Behaviours (as outlined above on page 2). The Trust s Core Values demonstrate its commitment to; Equality improve the health and wellbeing of the people we serve in partnership with key stakeholders; to provide person centred, safe and effective care; plan for and respond to changing needs of our patients, clients, carers and staff and ensure best value for money The Trust is an Equal Opportunities employer and welcomes applications from all sectors of the community irrespective of their religious belief, political opinion, race, gender, marital status, dependants, age, sexual orientation or disability. All staff are required to comply with our Equal Opportunities Policy and each employee must make him/herself aware of their obligations. Managers/Supervisors have a responsibility to ensure compliance with this requirement and promote equality of opportunity. Health & Safety All employees must fully comply with the Trust s various Health and Safety Policies and Procedures and Practices including relevant legislation and Codes of Practice. Conduct Staff must maintain high standards of personal accountability and abide by the Code of Conduct. Members of staff are expected at all times to provide a caring service and to treat those whom they come into contact in a courteous and respectful manner. Performance Employees are expected to demonstrate commitment to the Trust by ensuring regular attendance at work and the efficient discharge of their duties. Staff will participate in the Trust's Knowledge and Skills Performance Appraisal which is designed to ensure staff can contribute to organisational goals and ensure their skills are relevant to the tasks to be undertaken and that patient and client care is of a high quality. Page 14 of 18

15 Records Management All employees of the Trust are legally responsible for all records held, created or used as part of their business within the Trust including patient/client, corporate and administrative records whether paper based or electronic and also including s. All such records are public records and are accessible to the general public, with limited exceptions, under the Freedom of Information Act 2000, the Environmental Information Regulations 2004 and the Data Protection Act Employees are required to be conversant with the Trust s policy and procedures on records management and to seek advice if in doubt. Environmental Cleaning Strategy The Trust s Environmental Cleaning Strategy, recognises the key principle that Cleanliness Matters. It is everyone s responsibility, not just the cleaners. Whilst there are staff employed by the Trust who are responsible for cleaning services, all staff employed by the Trust have a responsibility to ensure a clean, comfortable and safe environment for patients, clients, residents, visitors, staff and members of the general public. Infection Prevention & Control All Staff should co-operate fully with regard to Trust policies and procedures relating to infection prevention and control. All staff should be aware of the Trust s Infection Prevention & Control Strategy and their local Directorate initiatives being undertaken to reduce infection and enhance care delivery for patients/clients. They should know their role, in keeping with key principles as Infection Prevention and Control is everyone s business. Staff, in delivery of all care must:- -Wash their hands thoroughly between each patient contact. - Be compliant with Standard Infection Control Precautions, Hand Hygiene and decontamination and other relevant infection prevention and control measures. - Be aware of the Trust s Infection Control guidance and the Northern Ireland Regional Infection Control Manual and ensure they obtain mandatory Infection prevention control training or other specific infection control related training as required. Hygiene & Prevention of Infection You will at all times be required to observe hygiene/infection prevention & control standards and notices in operation throughout the Trust. Hygiene and control of -infection are key elements in delivery of safe, quality services and you will, in certain jobs, be required to undertake an appropriate training course at the expense of the Trust. Page 15 of 18

16 Personal Public involvement Staff members are expected to involve patients, clients and their families in developing, planning and delivering our services in a meaningful and effective way, as part of the Trust s Personal Public Involvement (PPI) Strategy. Location Please note that it is a standard condition that all Trust staff may be required to work at any location within the Trust s area, as the needs of the service demand. Terms and Conditions Applicants should note that the terms and conditions attached to this post will be as set out in the Agenda for Change Terms & Conditions. This is not intended to be a comprehensive list of all the duties involved in the post and may be amended to meet the changing needs of the South Eastern Health and Social Care Trust; consequently an employee may be required to perform other duties appropriate to the post as assigned to them. All Job Descriptions are subject to regular review and should be formally reviewed within a two year period. Date November 2015 Page 16 of 18

17 PERSONNEL SPECIFICATION Applicants, please note the Trust reserves the right to use the desirable criteria (if stated), at shortlisting. Applicants should therefore clearly demonstrate on their application form whether or not they meet the desirable criteria. Failure to do so may result in you not being shortlisted. Title of Post: Staff Nurse Band of Post: Band 5 Essential Criteria Qualifications: Qualifications required * Degree, diploma or other nursing qualification allowing registration with NMC * Registered on part 1 (Branch - Adult ) of the NMC register Students who are due to complete their course in 2017 are eligible to apply. The Trust will place successful applicants on a waiting list for permanent posts and will await your registration with the NMC. During this pre-registration period, if you wish, you may take the opportunity to work within the Trust as a Band 3 Healthcare Support Worker. KSF Outlines: Communication Personal and People Development Health, Safety and Security Service improvement Quality Page 17 of 18

18 Maintain quality in own work and encourage others to do so. Equality and Diversity Vetting As part of the Recruitment and Selection process, it may be necessary for the Trust to carry out a check through Access NI before any appointment to this post can be confirmed. Canvassing either directly or indirectly will an absolute disqualification for appointment. The Trust is an Equal Opportunities Employer. Footnote to Applicants Please note that Shortlisting will be carried out on the basis of the criteria set out above, using the information given by you on the application form. You should therefore fully demonstrate how you meet all the requirements when completing the application form, as failure to do so may result in you not being shortlisted. Page 18 of 18