Job Title: Head of Patient &Public Engagement and Patient Services Directorate: Corporate Affairs Department: Patient and Public Engagement

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Job Title: Head of Patient &Public Engagement and Patient Services Directorate: Corporate Affairs Department: Patient and Public Engagement"

Transcription

1 Job Description Job Title: Head of Patient &Public Engagement and Patient Services Directorate: Corporate Affairs Department: Patient and Public Engagement Grade 8b Tenure: Permanent Location of Post: Heartlands (with regular travel and multisite working required) Accountable to: Director of Corporate Affairs and Corporate Governance Key Working Relationships: Clinical and managerial staff at all levels across the Trust, Chief Executive, Chief Nurse, Deputy Chief Nurse, Senior Nurses, Ward and Departmental Managers, Matrons, Consultant Medical Staff, Divisional Directors of Operations, Group Managers, Clinical Governance and Risk Management Department. The Department of Health, LINKS, Healthwatch, NHS West Midlands and East, CCG Patient Engagement Leads and other acute trusts throughout the UK. Responsible for: The implementation of a highly complex and involved stakeholder engagement strategy to support the Trust s strategic and organisational objectives. To deliver a high quality complaints and patient/visitor and carer feedback service, which leads to service improvement. To take the lead role in all patient and public engagement activities, including driving service improvements and have direct management responsibility for staff and services within Patient & Public Involvement (PPI), Patient Services, Patient Information, Membership and Governors. Job Summary: The post holder is responsible for the leadership, development and co-ordination of patient and public engagement activities and services across the Trust in order to influence the development and delivery of services. This includes patient information. The post holder is responsible for developing and supervising the Patient & Public Involvement (PPI), Patient Services, Patient Information and Membership Managers and their teams in the Trust. This includes directing the development and production of reports analysing PPI and Patient Engagement feedback reports and assessing service standards against national benchmarking standards. In addition, the post holder will also be responsible for presenting update reports on patient experience, PHSO and complaints to key stakeholders, including the CCGs CQC and the Department of Health, to drive through improvements in patient care.

2 The post holder will also act as a catalyst for change management to achieve sustainable service improvements, which improve patient safety and experience. As senior manager and lead for patient and public engagement, the post holder will act as the principle adviser on these and related issues. The post holder is expected to manage a large budget and resources and contribute to the development of the Trust and its continual improvement in operational and financial performance, with specific responsibility for the patient and public engagement strategy. This includes analysing and interpreting complex data sets, developing and implementing appropriate responses to drive patient service improvements. The role also includes ensuring the Trust s Quality Accounts engage local communities and provide greater public accountability. Key Areas of Responsibility: Strategic Develop a complaints and feedback strategy which delivers best in class encouraging people to speak out and drive improvements in patient safety and experience. This is to include a systematic approach to demonstrate learning. Design and implement the long term Patient and Public Engagement Strategy to meet business needs and facilitate the achievement of the Trust s objectives in line with the CQUIN agenda. With financial penalties currently forecast to be up to 1.5% of tariff, responsibility includes developing Key Performance Indicators (KPIs) to ensure delivery of all major new service developments and / or improvements as well as Equality Impact Assessments link with user involvement. Identify, adapt and bring examples of best practice in patient and public engagement from other NHS and non-nhs organisations; leading the successful implementation at Heart of England NHS Foundation Trust to deliver measurable improvements in patient experience. Analyse Heart of England Foundation Trust s strategic and operational plans and translate these needs into the provision of supported engagement services. Lead the delivery, reporting and development of action plans following national and local patient / user surveys. Lead the Trust in identifying opportunities to work collaboratively with community partners (including LINkS and the third sector); proactively seeking and building continuous and meaningful engagement with the public and patients to shape services and improve health. Lead on public and stakeholder engagement and consultation in the development and implementation of service plans involving users in the production of the Trust s Quality Accounts.

3 To work closely with colleagues in Health and Joint Commissioning on matters of customer and patient engagement. To develop, lead and manage local strategies and action plans to ensure appropriate access to services from all community groups. This includes those from BME communities and in line with the Trust s Equality and Diversity policies. Undertake analysis of complex information (qualitative, quantitative and statistical information) to inform and measure the effectiveness of projects and work streams under the responsibility of the post holder. Analytical and Judgemental Skills To make judgements with complainants and the Parliamentary Health Service Ombudsman involving highly complex facts or situations, which require the analysis, interpretation and comparison of a range of options Leadership and Management: Provide leadership and day to day line management and development of such staff as are required to support the projects and work streams being delivered (as a minimum this will include a project support manager). Oversee and direct all stakeholder engagement, with particular emphasis on patient and public engagement and involvement. To provide direction and leadership to multiple department senior Directorate teams whilst ensuring the appropriate mechanisms are in place to support their career development and aspirations. To support the PPI and Patient Services manager with any queries or complaints raised about services / activities under the control of the post and, where these have significant implications for resources, policy or practice, bring them to the attention of the Director of Corporate Affairs. To provide support and guidance to the PPI and Patient Services Manager for maintaining working groups from within the service area and across the health and social care boundaries. Provide advice and support to wards and departments to develop a programme of local patient surveys and audits of patient views. Examples include work for clinical governance reviews and service specific audits for surgical specialities. Support Executive and Divisional Directors, Senior Managers and Clinicians in the development of robust operational plans, service plans and business cases for investment in their service areas.

4 To set up systems to monitor the level of customer engagement. Plan and deliver seminars and training for staff on patient and public engagement. Coach and develop staff to submit and secure bids with organisational bodies (e.g. Lottery Fund) to support innovative practices within the department. To represent the Corporate Affairs Director at the Birmingham and Solihull Overview and Scrutiny Committees, LINKs and other Ward Committees as required and present reports as required. To lead training courses on customer engagement and other training / events as required by the service or Directorate. Human Resources Responsible for the day-to-day management of the Patient Services, Membership, Patient Information and Customer Services team. Take full responsibility for the recruitment and professional development of staff, ensuring appraisals are undertaken on a regular basis and personal development plans are achieved. Finance Develop cost-benefit analysis for engagement spending and initiatives. Holds budget for all Patient Services department including, Membership and Complaints with responsibility for overall budget setting. Authorised signatory for small cash / financial payments. Information Resources Research, write and present monthly reports for the Executive Directors and Trust Board based on complex real-time patient feedback combined with nursing metrics and national patient surveys. Write reports and provide appropriate verbal reports for the Chief Nurse based on PCT-led Commissioning for Quality and Innovation (CQUIN) targets Disseminate the results of the national annual patient survey and ongoing patient / user engagement to a wide variety of managerial, clerical and technical staff by a variety of methods including formal and informal presentations at ward level and executive level; supporting the development and delivery of action plans.

5 Develop action plans with divisional senior management teams to address improvements required to services in response to identified issues. Provide progress reports for the implementation of agreed action plans to Executive Directors and the Trust Board. Have advanced competency working with and manipulating Microsoft Access, Excel and PowerPoint to present complex datasets in direct support of the Trust Board objectives around patient engagement. The role also involves working with the Trust s ICT Director (and external suppliers) to develop new innovative ways to capture and present patient feedback and complaints data in order to drive forward the service improvement agenda. Responsibility for Policy / Service Development Responsible for customer service policy implementation and for the sustained introduction of goldfish bowl workshops and customer care training with clinical staff Trust-wide. Lead in the interpretation of new Department of Health legislation and guidance in respect to PPI. Where appropriate, engaging, supporting and reporting for senior clinical teams who agree to pilot new guidance or need to make changes to comply with new statutory requirements. To lead on the development and implementation of the Trust s Stakeholder Involvement policy to drive true and sustained engagement activity across the Trust s divisional structure. To have direct responsibility and lead on the corporate consultation team around PPI and to explore innovative approaches for seeking feedback from marginalised / isolated community groups. Knowledge, training and experience To develop, implement and lead customer care training programmes aimed at front-line clinical, consultant and administrative staff. Planning & Organisational Skills Planning and organisation of a broad range of complex activities and programmes, some of which are on-going around the core measure of patient experience. These require the formulation and adjustment of plans or strategies and a wide engagement / monitoring programme. To have a key role in establishing and working with user and carer-led organisational networks to foster a partnership working relationship with community groups and voluntary organisations.

6 To adopt a social marketing approach to promoting the Trust s brand; supporting and encouraging people and fostering in individuals and communities the desire for good health. Emotional Effort To take a lead role in liaising with patients and families concerning complex, involved and frequently distressing patient complaints. Actively engage and support Consultants, nurses and clinical staff in improving the patient experience. Freedom to Act High level of freedom to act independently, including responsibility for interpreting national and organisational policy in determining day to day work and actions and longer term strategic priorities in areas in areas of responsibility, regionally and nationally. Also, setting standards and performance indicators for national and regional areas of responsibility around patient experience. Lead the development and implementation of methodologies to ensure effective partnership working between all sponsors / stakeholders. Lead the development and implementation of communication strategies and approaches to support the implementation of the programme in particular where there may be resistance to implementation. Physical, Mental and Emotional Effort The post holder will be required to: - Frequently use Visual Display Unit and laptops; - Frequently travel. The post holder will also be exposed to frequent long periods of intense concentration due to competing priorities. The post holder will also deal will also deal with contentious issues including line management responsibilities, involving staff disciplinary and grievance matters.

7 Infection control Staff will work to minimise any risk to clients, the public and other staff from Healthcare Associated Infection including MRSA and C difficle by ensuring they are compliant with the Health Act 2006 Code of Practice For The Prevention and Control of Healthcare Associated Infections (They Hygiene Code); and by ensuring they are familiar with the Trust s Infection Control Polices, located on the Intranet. All employees must comply with the Trust Infection Control Policy. All employees must attend infection control training as required within their department or as directed by their line manager. Confidentiality As an employee you have a responsibility to maintain the confidentiality of any confidential information which comes into your possession regarding patients, employees or any other business relating to the Trust In accordance with the Public Interest Disclosure Act 1998 protected disclosures are exempt from this express duty of confidentiality. Health & Safety As an employee you have a responsibility to abide by all of the safety practices and codes provided by the Trust and have an equal responsibility with management for maintaining safe working practices for the health and safety of yourself and others. All employees must comply with the Trust Infection Control Policy. All employees must attend infection control training as required within their department or as directed by their line manager. Quality Assurance As an employee of the Heart of England NHS Foundation Trust you are a member of an organisation that endeavours to provide the highest quality of service to our patients. You are an ambassador of the organisation and, as such, are required to ensure that high standards are maintained at all times. As an employee you have a responsibility for data quality. All employees are accountable for the quality of data they input into Trust systems and/or document in paper-based records, and must ensure that it is accurate, complete, valid and timely at all times.

8 Equal Opportunities As an employee you have a responsibility to ensure that all people that you have contact with during the course of your employment, including patients, relatives and staff are treated equally in line with the Trust s Equal Opportunities Policy. Risk Management You have a responsibility for the identification of all risk which have a potential adverse affect on the Trust s ability to maintain quality of care and the safety of patients, staff and visitors, and for the taking of positive action to eliminate or reduce these. Safeguarding Heart of England NHS Foundation Trust has a responsibility to safeguarding and promoting the welfare of children, young people and vulnerable adults who use our services. The Trust expects all staff and volunteers to share this responsibility. As part of the selection process for this post you may be required to undergo a Disclosure and Barring Service Check. If you are successful appointed, you will receive confirmation of which checks and/or registration you are required to have. The Job Description is subject to change and may be reviewed by the manager in conjunction with the post holder. The Trust operates a no smoking policy and is working towards a smoke free environment.

Responsible to: Operational Manager(s) Head of Biomedical Scientist Accountable to: Head of Biomedical Scientist

Responsible to: Operational Manager(s) Head of Biomedical Scientist Accountable to: Head of Biomedical Scientist Job Description Post: Medical Laboratory Assistant Band AFC Band 3 Directorate Of Laboratory Medicine Department: Laboratory Medicine Responsible to: Operational Manager(s) Head of Biomedical Scientist

More information

JOB DESCRIPTION. The post holder will take a key role in leading and developing the Stroke specialist nursing service across the organisation.

JOB DESCRIPTION. The post holder will take a key role in leading and developing the Stroke specialist nursing service across the organisation. JOB DESCRIPTION Job Title Advanced Nurse Practitioner for Stroke Salary Scale BAND 7 DIRECTORATE Elderly PROFESSIONALLY RESPONSIBLE TO: Matron MANAGERIALLY ACCOUNTABLE TO: Matron JOB SUMMARY The post holder

More information

JOB DESCRIPTION : SENIOR PHARMACY ASSISTANT

JOB DESCRIPTION : SENIOR PHARMACY ASSISTANT JOB DESCRIPTION JOB TITLE DEPARTMENT : SENIOR PHARMACY ASSISTANT : The post-holder will work on wards and in Pharmacy at Heartlands Hospital, Good Hope Hospital or at Solihull Hospital GRADE : Band 3 HOURS

More information

Doctoral Programme in Clinical Psychology JOB DESCRIPTION PSYCHOLOGY SERVICES TRAINEE CLINICAL PSYCHOLOGIST

Doctoral Programme in Clinical Psychology JOB DESCRIPTION PSYCHOLOGY SERVICES TRAINEE CLINICAL PSYCHOLOGIST Doctoral Programme in Clinical Psychology JOB DESCRIPTION PSYCHOLOGY SERVICES TRAINEE CLINICAL PSYCHOLOGIST Job Title Accountable to - Trainee Clinical Psychologist - Director of UEA Clinical Psychology

More information

JOB DESCRIPTION. Joint Commissioning Manager for Older People s Residential Care and Nursing Homes

JOB DESCRIPTION. Joint Commissioning Manager for Older People s Residential Care and Nursing Homes JOB DESCRIPTION Job Title: Grade: Team: Accountable to: Joint Commissioning Manager for Older People s Residential Care and Nursing Homes HAY 14 / AfC 8b (indicative) Partnership Commissioning Team Head

More information

JOB DESCRIPTION. Deputy Director of Nursing - Tissue Viability. Director of Nursing. Tissue Viability Support Tissue Viability Nurse

JOB DESCRIPTION. Deputy Director of Nursing - Tissue Viability. Director of Nursing. Tissue Viability Support Tissue Viability Nurse JOB DESCRIPTION Job Title: Reporting to (title): Tissue Viability Nurse Specialist Deputy Director of Nursing - Tissue Viability Professionally Accountable to (title): Responsible for Supervising (if appropriate):

More information

Job Description. Service Delivery Manager. Nurse Manager. Ward Sister. Staff Nurses

Job Description. Service Delivery Manager. Nurse Manager. Ward Sister. Staff Nurses Job Description Title: Ward Housekeeper Level: Band 1 Accountable to: Responsible to: Nurse Manager Senior Housekeeper Job Purpose The post-holder will assist Nursing staff in the delivery of non-clinical

More information

Job Description. Hours: 37.5 Last updated: April 2015 Worrall House 30 Kingshill Ave Kent ME19 4AE AFC Banding: 4

Job Description. Hours: 37.5 Last updated: April 2015 Worrall House 30 Kingshill Ave Kent ME19 4AE AFC Banding: 4 Job Description Job Title: Occupational Therapy Technical Instructor Responsible to: Occupational Therapist Hours: 37.5 Last updated: April 2015 Base: Worrall House 30 Kingshill Ave Kent ME19 4AE AFC Banding:

More information

Luton Psychiatric Liaison Service (PLS) Job Description & Person Specification

Luton Psychiatric Liaison Service (PLS) Job Description & Person Specification Luton Psychiatric Liaison Service (PLS) Job Description & Person Specification Job Title: Psychiatric Liaison Nurse Practitioner Grade: Band 6 Hours: Responsible To: Accountable To: Location 37.5 Hours

More information

Contract of Employment

Contract of Employment JOB DESCRIPTION AND PERSON SPECIFICATION FOR Deputy Sister / Deputy Charge Nurse AGENDA FOR CHANGE BAND Band 6 HOURS AND DURATION As specified in the job advertisement and the Contract of Employment AGENDA

More information

JOB DESCRIPTION. Specialist Nurse - Asthma (Paediatrics) Children s Specialist Community Nursing Service (CSCNS)

JOB DESCRIPTION. Specialist Nurse - Asthma (Paediatrics) Children s Specialist Community Nursing Service (CSCNS) JOB DESCRIPTION Job Title: Division/Department: Responsible to: Accountable to: Specialist Nurse - Asthma (Paediatrics) Children s Specialist Community Nursing Service (CSCNS) Shabnam Sharma - General

More information

JOB DESCRIPTION. Day Unit St Rocco s Hospice Warrington. Orford Jubilee Neighbourhood Hub. Clinical Lead St Rocco s Hospice

JOB DESCRIPTION. Day Unit St Rocco s Hospice Warrington. Orford Jubilee Neighbourhood Hub. Clinical Lead St Rocco s Hospice JOB DESCRIPTION JOB TITLE Macmillan Cancer Information and Support Manager PAY BAND Band 7 DIRECTORATE / DIVISION BASE ACCOUNTABLE TO RESPONSIBLE FOR Day Unit St Rocco s Hospice Warrington Orford Jubilee

More information

Unscheduled Care. Renal Unit. Job Description

Unscheduled Care. Renal Unit. Job Description Unscheduled Care Renal Unit Job Description Job Title Sister/Charge Nurse Renal Unit Band: 6 Department: Managerially Responsible to Professionally Responsible to Renal Unit Renal Unit Operational Manager

More information

Application Pack: Applicants for Transformation Manager

Application Pack: Applicants for Transformation Manager Application Pack: Applicants for Transformation Manager Contents 1.0 Information about NHS Eastern Cheshire Clinical Commissioning Group and the Eastern Cheshire Healthcare Economy 2.0 Job Description

More information

TRAINEE CLINICAL PSYCHOLOGIST GENERIC JOB DESCRIPTION

TRAINEE CLINICAL PSYCHOLOGIST GENERIC JOB DESCRIPTION TRAINEE CLINICAL PSYCHOLOGIST GENERIC JOB DESCRIPTION This is a generic job description provided as a guide to applicants for clinical psychology training. Actual Trainee Clinical Psychologist job descriptions

More information

Patient Experience Strategy

Patient Experience Strategy Patient Experience Strategy 2013 2018 V1.0 May 2013 Graham Nice Chief Nurse Putting excellent community care at the heart of the NHS Page 1 of 26 CONTENTS INTRODUCTION 3 PURPOSE, BACKGROUND AND NATIONAL

More information

Professionally and managerially accountable to: Consultant Family and Systemic Psychotherapist, Team Manager

Professionally and managerially accountable to: Consultant Family and Systemic Psychotherapist, Team Manager JOB DESCRIPTION Service Sector: CAMHS Professionally and managerially accountable to: Consultant Family and Systemic Psychotherapist, Team Manager Responsible for: Exercising clinical responsibility for

More information

COMMISSIONING FOR QUALITY FRAMEWORK

COMMISSIONING FOR QUALITY FRAMEWORK This document is uncontrolled once printed. Please check on the CCG s Intranet site for the most up to date version COMMISSIONING FOR QUALITY FRAMEWORK Document Title: Commissioning for Quality Framework

More information

JOB DESCRIPTION & PERSON SPECIFICATION JOB DESCRIPTION. Highly Specialist Psychological Therapist

JOB DESCRIPTION & PERSON SPECIFICATION JOB DESCRIPTION. Highly Specialist Psychological Therapist JOB DESCRIPTION & PERSON SPECIFICATION JOB DESCRIPTION JOB TITLE: GRADE: Highly Specialist Psychological Therapist Band 7 and 8a HOURS OF WORK: 37.5 RESPONSIBLE TO: (Line manager) ACCOUNTABLE TO: Clinical

More information

Job Description. Post Title: Community Nursery Nurse. Band: 4. Business Unit: Children & Families. Responsible to: Clinical Service Manager

Job Description. Post Title: Community Nursery Nurse. Band: 4. Business Unit: Children & Families. Responsible to: Clinical Service Manager Post Title: Community Nursery Nurse Band: 4 Business Unit: Children & Families Responsible to: Clinical Service Manager Job Description Accountable to: Head of Children and Families Purpose To support

More information

Document Details Clinical Audit Policy

Document Details Clinical Audit Policy Title Document Details Clinical Audit Policy Trust Ref No 1538-31104 Main points this document covers This policy details the responsibilities and processes associated with the Clinical Audit process within

More information

JOB DESCRIPTION. WMAHSN Patient Safety Programme Manager

JOB DESCRIPTION. WMAHSN Patient Safety Programme Manager JOB DESCRIPTION JOB TITLE: PAY BAND: WMAHSN Assistant Patient Safety Programme Manager 8A CONTRACT: BASED AT: REPORTS TO: PROFESSIONALLY RESPONSIBLE TO: 12 month fixed term secondment West Midlands Academic

More information

Physiotherapy Assistant Band 3

Physiotherapy Assistant Band 3 Physiotherapy Assistant Band 3 1 JOB DESCRIPTION JOB TITLE: Physiotherapy Assistant BAND: 3 RESPONSIBLE TO: Clinical Lead Physiotherapy and Occupational Therapy KEY RELATIONSHIPS: Internal Line Manager

More information

JOB DESCRIPTION JOB DESCRIPTION

JOB DESCRIPTION JOB DESCRIPTION JOB DESCRIPTION JOB DESCRIPTION Medical Director GOSH Profile Great Ormond Street Hospital for Children NHS Foundation Trust (GOSH) is a national centre of excellence in the provision of specialist children's

More information

JOB DESCRIPTION. Standards and Compliance. Call Centres - Wakefield, York and South Yorkshire. No management responsibility

JOB DESCRIPTION. Standards and Compliance. Call Centres - Wakefield, York and South Yorkshire. No management responsibility JOB DESCRIPTION Position/Title: Clinical Advisor NHS 111 Band: Directorate/Department: Location: Band 5 (Indicative) Standards and Compliance Call Centres - Wakefield, York and South Yorkshire Accountable

More information

Nurse Practitioner (Telephone Triage)

Nurse Practitioner (Telephone Triage) 1. GENERAL INFORMATION Job Title: Location: Hours of Work: Responsible For: Nurse Practitioner (Telephone Triage) Longbow Varying shift patterns worked on a Four Week Rota Basis Nil 2. JOB SUMMARY The

More information

Complaints, Compliments and Concerns (CCC) Policy

Complaints, Compliments and Concerns (CCC) Policy Complaints, Compliments and Concerns (CCC) Policy Central and North West London NHS Foundation Trust (CNWL) is committed to providing quality NHS services and adopting best practice in listening and responding

More information

JOB DESCRIPTION. Progressive: A learning organization, encouraging innovation and continuous improvement.

JOB DESCRIPTION. Progressive: A learning organization, encouraging innovation and continuous improvement. JOB DESCRIPTION Job Title: Medicines Management Support Assistant Pay Band: Band 3 Hours of Work: Responsible to: Accountable to: Base Point: Contract Type 37.5 hours per week Prescription Order Line Manager

More information

Job Description, Ward Clerk

Job Description, Ward Clerk Job Description, Ward Clerk Job Title: Ward Clerk Grade: Band 2 Responsible to: Accountable To: Ward Manger Ward Manger Job Purpose: The post holder will be expected to provide clerical, administrative

More information

JOB DESCRIPTION. Debbie Grey, Assistant Director, ESCAN

JOB DESCRIPTION. Debbie Grey, Assistant Director, ESCAN JOB DESCRIPTION Job Title: Division/Department: Responsible to: Paediatric Occupational Therapist Community Services Ealing Ealing Paediatric Occupational Therapy Service Professional and Clinical to Band

More information

Quality Assurance Framework

Quality Assurance Framework Quality Assurance Framework NHS Bromley Clinical Commissioning Group Quality Assurance Framework was developed to support the commissioning, contract monitoring and procurement processes. NAME OF ORGANISATION/SERVICE

More information

Site Governance Lead. Job Profile and Person Specification

Site Governance Lead. Job Profile and Person Specification Site Governance Lead Job Profile and Person Specification 1 Context Barts Health NHS Trust is one of Britain s leading healthcare providers and the largest trust in the NHS. It was created on 1 April 2012

More information

Public health guideline Published: 11 November 2011 nice.org.uk/guidance/ph36

Public health guideline Published: 11 November 2011 nice.org.uk/guidance/ph36 Healthcare-associated infections: prevention ention and control Public health guideline Published: 11 November 2011 nice.org.uk/guidance/ph36 NICE 2017. All rights reserved. Subject to Notice of rights

More information

JOB DESCRIPTION. CHC/Complex Care Administrator. Continuing Healthcare/Complex Care. Operational Lead. Administration CHC/Complex Care

JOB DESCRIPTION. CHC/Complex Care Administrator. Continuing Healthcare/Complex Care. Operational Lead. Administration CHC/Complex Care JOB DESCRIPTION Job Title CHC/Complex Care Administrator Pay Band Band 3 Base Department/ Team Responsible to Accountable to Responsible For 1829 Building, Countess of Chester Health Park, Chester Continuing

More information

High Dependency Unit, Highgate Hospital

High Dependency Unit, Highgate Hospital JOB DESCRIPTION TITLE: RESPONSIBLE FOR: RESPONSIBLE TO: ACCOUNTABLE TO: SUMMARY OF POSITION: Critical Care Sister / Charge Nurse High Dependency Unit, Highgate Hospital Nursing Services Manager Hospital

More information

Adult Therapy Services. Community Services. Roundshaw Health Centre. Team Lead / Service Manager. Service Manager / Clinical Director

Adult Therapy Services. Community Services. Roundshaw Health Centre. Team Lead / Service Manager. Service Manager / Clinical Director THE ROYAL MARSDEN NHS FOUNDATION TRUST Job Description Job Title Specialist Neuro Physiotherapist - Community Neuro Therapy Service Area of Specialty Adult Therapy Services Directorate Community Services

More information

JOB DESCRIPTION. Lead Haematology/Chemotherapy Clinical Nurse Specialist Head of Nursing Medicine

JOB DESCRIPTION. Lead Haematology/Chemotherapy Clinical Nurse Specialist Head of Nursing Medicine JOB DESCRIPTION Job Title: Department: Medicine - Haematology Day Care Unit Reports to: Lead Haematology/Chemotherapy Clinical Nurse Specialist Head of Nursing Medicine Liaises with: Lead Haematology/Chemotherapy

More information

Learning from Deaths Policy

Learning from Deaths Policy Learning from Deaths Policy Version: 3 Approved by: Board of Directors Date Approved: October 2017 Lead Manager: Associate Medical Director for Patient Safety and Clinical Risk Responsible Director: Medical

More information

JOB DESCRIPTION. Community Psychiatric Nurse - Support & Recovery Team

JOB DESCRIPTION. Community Psychiatric Nurse - Support & Recovery Team JOB DESCRIPTION Job Title: Responsible to: Professionally Accountable to: Community Psychiatric Nurse - Support & Recovery Team Team Manager Associate Director of Nursing Band: 6 Base: Responsible for:

More information

Dementia End of Life Facilitation Team Admiral Nurse Band 6 Job Description

Dementia End of Life Facilitation Team Admiral Nurse Band 6 Job Description Dementia End of Life Facilitation Team Admiral Nurse Band 6 Job Description Job Title: Grade: Band 6 Base: Hours: 37.5 Managerially accountable to Professionally responsible to : Dementia EoLF Team Admiral

More information

OCCUPATIONAL THERAPY JOB DESCRIPTION. Community Mental Health Rehabilitation & Enablement Team (CMHRES)

OCCUPATIONAL THERAPY JOB DESCRIPTION. Community Mental Health Rehabilitation & Enablement Team (CMHRES) OCCUPATIONAL THERAPY JOB DESCRIPTION Job title: Clinical Occupational Therapist Band: 6 Directorate: Service: Adult Mental Health and Learning Disabilities Community Mental Health Rehabilitation & Enablement

More information

JOB DESCRIPTION. Carer Wellbeing Support Worker, Hospital Service. 21,597 (for 37 hrs per week) Fixed term to end August 2018 initially

JOB DESCRIPTION. Carer Wellbeing Support Worker, Hospital Service. 21,597 (for 37 hrs per week) Fixed term to end August 2018 initially JOB DESCRIPTION Job Title: Salary: Contract: Hours: Accountable to: Based at: Carer Wellbeing Support Worker, Hospital Service 21,597 (for 37 hrs per week) Fixed term to end August 2018 initially Part-time/full

More information

WARD MANAGER. Ward Manager/Specialty Sister

WARD MANAGER. Ward Manager/Specialty Sister WARD MANAGER JOB TITLE: Ward Manager/Specialty Sister SALARY: Band 7 ACCOUNTABLE TO: Head of Nursing Medicine POST SUMMARY Strong, leadership qualities are needed at this level. It is critical to the quality

More information

Direct Commissioning Assurance Framework. England

Direct Commissioning Assurance Framework. England Direct Commissioning Assurance Framework England NHS England INFORMATION READER BOX Directorate Medical Operations Patients and Information Nursing Policy Commissioning Development Finance Human Resources

More information

Service User Guide ( To be read in conjunction with your Service User Contract )

Service User Guide ( To be read in conjunction with your Service User Contract ) Service User Guide ( To be read in conjunction with your Service User Contract ) Our Principles: Our Service User Guide aims to provide information about Essential Nursing and Care Services Limited, the

More information

The safety of every patient we care for is our number one priority

The safety of every patient we care for is our number one priority HUMBER NHS FOUNDATION TRUST INFECTION PREVENTION AND CONTROL STRATEGY 2015-2017 1. Introduction Healthcare associated infections (HCAI) continue to be a major cause of patient harm and although nationally

More information

Agenda Item: REPORT TO PUBLIC BOARD MEETING 31 May 2012

Agenda Item: REPORT TO PUBLIC BOARD MEETING 31 May 2012 Agenda Item: 5.1.1 REPORT TO PUBLIC BOARD MEETING 31 May 2012 Title Lead Director Author(s) Purpose Previously considered by Ratification of the Strategy for the Care of Older People Siobhan Jordan, Director

More information

CHAIR OF HEALTHWATCH WOLVERHAMPTON ADVISORY BOARD

CHAIR OF HEALTHWATCH WOLVERHAMPTON ADVISORY BOARD CHAIR OF HEALTHWATCH WOLVERHAMPTON ADVISORY BOARD Recruitment Pack September 2017 1 CONTENTS Page Welcome 3 What is Healthwatch? 4 Wolverhampton Scene 5 Strategic Objectives 6 The Role Job Description/

More information

JOB DESCRIPTION. As specified in the job advertisement and the Contract of. Lead Practice Teacher & Clinical Team Leader

JOB DESCRIPTION. As specified in the job advertisement and the Contract of. Lead Practice Teacher & Clinical Team Leader JOB DESCRIPTION JOB TITLE: Student Health Visitor BAND: Agenda for Change Band 5 HOURS AND: DURATION As specified in the job advertisement and the Contract of Employment AGENDA FOR CHANGE (reference No)

More information

Learning from Deaths Policy LISTEN LEARN ACT TO IMPROVE

Learning from Deaths Policy LISTEN LEARN ACT TO IMPROVE Learning from Deaths Policy LISTEN LEARN ACT TO IMPROVE EQUALITY IMPACT The Trust strives to ensure equality and opportunity for all, both as a major employer and as a provider of health care. This policy

More information

JOB DESCRIPTION Physiotherapist

JOB DESCRIPTION Physiotherapist JOB DESCRIPTION Physiotherapist Job Title: Physiotherapist Specialist Department/Ward: As designated Location: As designated Accountable to: Physiotherapy Clinical Lead Responsible to: Main Purpose of

More information

MENTAL CAPACITY ACT (MCA) AND DEPRIVATION OF LIBERTY SAFEGUARDS (DoLS) POLICY

MENTAL CAPACITY ACT (MCA) AND DEPRIVATION OF LIBERTY SAFEGUARDS (DoLS) POLICY MENTAL CAPACITY ACT (MCA) AND DEPRIVATION OF LIBERTY SAFEGUARDS (DoLS) POLICY Last Review Date Approving Body Not Applicable Quality & Patient Safety Committee Date of Approval 3 November 2016 Date of

More information

Substance Misuse Nurse

Substance Misuse Nurse HMP Woodhill, Milton Keynes 1. Main purpose of the role (Salary as advertised) 37.5 hours per week Permanent Westminster Drug Project s (WDP) HMP WOODHILL is an integrated substance misuse service operating

More information

Children s Senior Psychotherapist. Therapeutic Services GRADE: 05. Context and Purpose of the Job

Children s Senior Psychotherapist. Therapeutic Services GRADE: 05. Context and Purpose of the Job JOB TITLE: TEAM: GROUP: LOCATION: REPORTS TO: Children s Psychotherapist Therapeutic Services Operations Luton Children s Senior Psychotherapist GRADE: 05 HOURS: 21 hours per week Context and Purpose of

More information

Overall rating for this service Good

Overall rating for this service Good Dr Rajesh Sarafaf Quality Report Moorside Medical Centre 681 Ripponden Road Oldham OL1 4JU Tel: 0161 909 8388 Website: www.doctorsatmoorside.co.uk/saraf Date of inspection visit: 09/06/2016 Date of publication:

More information

Primary Care Quality Assurance Framework (Medical Services)

Primary Care Quality Assurance Framework (Medical Services) PCC/15/021 Primary Care Quality Assurance Framework (Medical Services) 1.0 Introduction: From the 1 April 2015 the responsibility for monitoring quality and responding to concerns arising from General

More information

NHS Wiltshire Clinical Commissioning Group. Summary report of Stakeholder Events Have Your Say

NHS Wiltshire Clinical Commissioning Group. Summary report of Stakeholder Events Have Your Say NHS Wiltshire Clinical Commissioning Group Summary report of Stakeholder Events Have Your Say 16 th 18 th July 2013 HAVE YOUR SAY EVENT SUMMARY REPORT Introduction As part of the NHS reforms set out by

More information

SAFEGUARDING ADULTS COMMISSIONING POLICY

SAFEGUARDING ADULTS COMMISSIONING POLICY SAFEGUARDING ADULTS COMMISSIONING POLICY Director Responsible: Responsible person Target Audience: Name of Responsible Committee Nursing Matt O Connor Safeguarding Adults Lead All NHSBA staff and contractors

More information

Learning from Deaths Policy A Framework for Identifying, Reporting, Investigating and Learning from Deaths in Care.

Learning from Deaths Policy A Framework for Identifying, Reporting, Investigating and Learning from Deaths in Care. Learning from Deaths Policy A Framework for Identifying, Reporting, Investigating and Learning from Deaths in Care. Associated Policies Being Open and Duty of Candour policy CG10 Clinical incident / near-miss

More information

JOB DESCRIPTION. Department: Main Outpatients/Raynes Park. Liaises with: Outpatients Sister. Band: 2

JOB DESCRIPTION. Department: Main Outpatients/Raynes Park. Liaises with: Outpatients Sister. Band: 2 JOB DESCRIPTION Job Title: Health Care Assistant Department: Main Outpatients/Raynes Park Reports to: Matron Liaises with: Outpatients Sister Band: 2 Job Summary The Health Care Assistant (HCA) will work

More information

Carers Strategy

Carers Strategy Carers Strategy 2015 2017 UHSM Vision, Mission, Values and Strategic Intent Vision to become a top 10 NHS provider in the country Mission to improve the health and quality of life for all our patients

More information

JOB DESCRIPTION. Pharmacy Technician

JOB DESCRIPTION. Pharmacy Technician JOB DESCRIPTION Pharmacy Technician Issued by AT Medics Primary Care Pharmacy Technician Job Description Job Title: Reporting to: Location: Salary: Job status: Contract: Notice Period: Primary care pharmacy

More information

Administrator. Grade: Band 4 Band 4, subject to a minimum payment of 4,158 and a maximum payment of 6,405

Administrator. Grade: Band 4 Band 4, subject to a minimum payment of 4,158 and a maximum payment of 6,405 Administrator Band 4 JOB DESCRIPTION 1. GENERAL INFORMATION Job Title: Administrator Grade: Band 4 Salary: Terms & Conditions of Service: Responsible to: Accountable to: Band 4, subject to a minimum payment

More information

JOB DESCRIPTION LEAD NURSE: INFECTION PREVENTION AND CONTROL DIRECTOR OF INFECTION PREVENTION AND CONTROL

JOB DESCRIPTION LEAD NURSE: INFECTION PREVENTION AND CONTROL DIRECTOR OF INFECTION PREVENTION AND CONTROL JOB DSCRPTON JOB TTL: LD NURS: NFCTON PRVNTON ND CONTROL BND: 8 SLRY: HOURS: RPORTNG TO: CCOUNTBL TO: 37.5 per week SSSTNT DRCTOR OF NURSNG DRCTOR OF NFCTON PRVNTON ND CONTROL Job Summary n experienced,

More information

JOB DESCRIPTION. SENIOR PHARMACY ASSISTANT TECHNICAL OFFICER Aseptic Services

JOB DESCRIPTION. SENIOR PHARMACY ASSISTANT TECHNICAL OFFICER Aseptic Services JOB DESCRIPTION JOB DETAILS Job Title: SENIOR PHARMACY ASSISTANT TECHNICAL OFFICER Aseptic Services Band: Band 3 Department / Ward: Pharmacy Department Division: Clinical Support Your normal place of work

More information

JOB DESCRIPTION. 2. To participate in the delivery of medicines administration depending on local need and priorities.

JOB DESCRIPTION. 2. To participate in the delivery of medicines administration depending on local need and priorities. JOB DESCRIPTION JOB TITLE: Clinical Pharmacy Technician PAY BAND: 5 DEPARTMENT/DIVISION: BASED AT: REPORTS TO: PHARMACY/A5 University Hospitals Birmingham Pharmacy Support Manager PROFESSIONALLY RESPONSIBLE

More information

JOB DESCRIPTION FOR BROADMEAD MEDICAL CENTRE

JOB DESCRIPTION FOR BROADMEAD MEDICAL CENTRE JOB DESCRIPTION FOR BROADMEAD MEDICAL CENTRE JOB TITLE: RESPONSIBLE TO: LOCATION: Autonomous Practitioner Lead Nurse for Walk-in-Centre Broadmead Medical Centre (BMC) Job Context BrisDoc currently operates

More information

JOB DESCRIPTION. 1 year fixed term. Division A Pharmacy. University Hospitals Birmingham. Advanced Clinical Pharmacist Trials.

JOB DESCRIPTION. 1 year fixed term. Division A Pharmacy. University Hospitals Birmingham. Advanced Clinical Pharmacist Trials. JOB DESCRIPTION JOB TITLE: Pharmacy Technician Haematology Clinical Trials PAY BAND: Agenda for change - Band 5 TERMS AND CONDITIONS DEPARTMENT/DIVISION: BASED AT: REPORTS TO: PROFESSIONALLY RESPONSIBLE

More information

JOB DESCRIPTION FOR THE POST OF Support, Time and Recovery Worker COMMUNITY ADULT MENTAL HEALTH

JOB DESCRIPTION FOR THE POST OF Support, Time and Recovery Worker COMMUNITY ADULT MENTAL HEALTH JOB DESCRIPTION FOR THE POST OF Support, Time and Recovery Worker COMMUNITY ADULT MENTAL HEALTH TITLE: AGENDA FOR CHANGE PAY BAND: DIVISION ACCOUNTABLE TO: REPORTS TO: RESPONSIBLE FOR: Support, Time and

More information

Job Description Clinical Lead Nurse

Job Description Clinical Lead Nurse The Hospital of God Job Description Clinical Lead Nurse Job Title: Responsible to: Responsible for: Location: Clinical Lead Nurse Registered Manager Gretton Court staff whilst on duty Gretton Court The

More information

JOB DESCRIPTION. Specialist Looked After Children s Nurse

JOB DESCRIPTION. Specialist Looked After Children s Nurse JOB DESCRIPTION Job Title: Division/Department: Responsible to: Accountable to: Looked After Children Nurse Womens & Children Division / ESCAN Specialist Looked After Children s Nurse Specialist Looked

More information

Children s Psychological therapist. Therapeutic Services/Children Services GRADE: 05. Context and Purpose of the Job

Children s Psychological therapist. Therapeutic Services/Children Services GRADE: 05. Context and Purpose of the Job JOB TITLE: TEAM: GROUP: LOCATION: REPORTS TO: Children s Psychological therapist Therapeutic Services/Children Services Operations Canterbury - Kent Project Manager My View GRADE: 05 HOURS: 21 hours per

More information

Quality and Safety Strategy

Quality and Safety Strategy Quality and Safety Strategy 2017-2020 Vision statement ESHT combines community and hospital services to provide safe, compassionate, and high quality care to improve the health and wellbeing of the people

More information

Central Alerting System (CAS) Policy

Central Alerting System (CAS) Policy Document Title Reference Number Lead Officer Author(s) (name and designation) Ratified By Central Alerting System (CAS) Policy NTW(O)17 Gary O Hare Executive Director of Nursing and Operations Tony Gray

More information

CLINICAL NURSE SPECIALIST PULMONARY HYPERTENSION SERVICE

CLINICAL NURSE SPECIALIST PULMONARY HYPERTENSION SERVICE CLINICAL NURSE SPECIALIST PULMONARY HYPERTENSION SERVICE 1 CLINICAL NURSE SPECIALIST Pulmonary Hypertension ERIL August 2017 1. JOB PURPOSE To provide optimal nursing care to patients with Pulmonary Hypertension.

More information

Visiting Celebrities, VIPs and other Official Visitors

Visiting Celebrities, VIPs and other Official Visitors Visiting Celebrities, VIPs and other Official Visitors Who Should Read This Policy Target Audience Healthcare Professionals Executive Team Version 1.0 May 2016 Ref. Contents Page 1.0 Introduction 4 2.0

More information

St. John s Hospital Limerick. Job Description

St. John s Hospital Limerick. Job Description St. John s Hospital Limerick Job Description JOB TITLE: REPORTS TO: Director of Nursing Chief Executive Role Summary The Director of Nursing (DON) is part of the Hospital Senior Management Team that manages

More information

Job description: Deputy Registered Manager Children s Care Home

Job description: Deputy Registered Manager Children s Care Home Job description: Deputy Registered Manager Children s Care Home Responsible to: Location: Period of Notice: Registered Manager Progress House Two calendar months Job Purpose: To support the Registered

More information

Corporate. Visitors & VIP s Standard Operating Procedure. Document Control Summary. Contents

Corporate. Visitors & VIP s Standard Operating Procedure. Document Control Summary. Contents Corporate Visitors & VIP s Standard Operating Procedure Document Control Summary Status: Version: Author/Owner: Approved by: Ratified: Related Trust Strategy and/or Strategic Aims Implementation Date:

More information

PATIENTS FIRST AN AGREED AGENDA ON A PATIENT SAFETY AUTHORITY.

PATIENTS FIRST AN AGREED AGENDA ON A PATIENT SAFETY AUTHORITY. PATIENTS FIRST AN AGREED AGENDA ON A PATIENT SAFETY AUTHORITY. AN AGREED AGENDA ON A PATIENT SAFETY AUTHORITY FINE GAEL AND THE LABOUR PARTY NOVEMBER 2006 AN AGREED AGENDA ON A PATIENT SAFETY AUTHORITY

More information

Medical Records Assistant Job Description. Vision To be the most clinically and financially successful healthcare provider in the mid-mersey region

Medical Records Assistant Job Description. Vision To be the most clinically and financially successful healthcare provider in the mid-mersey region Medical Records Assistant Job Description Job Title: Medical Records Assistant Band: 1 Hours: 25 Business Unit: Acute Department: Medical Records Location: Warrington Responsible to: Medical Records Team

More information

JOB DESCRIPTION. Assistant Psychological Wellbeing Practitioner 07/10/16

JOB DESCRIPTION. Assistant Psychological Wellbeing Practitioner 07/10/16 JOB DESCRIPTION Assistant Psychological Wellbeing Practitioner 07/10/16 LINCOLNSHIRE PARTNERSHIP NHS FOUNDATION TRUST JOB DESCRIPTION 1. Job Details Job Title: Assistant Psychological Wellbeing Practitioner

More information

Patient Experience Strategy

Patient Experience Strategy Patient Experience Strategy Published: June 2017 Find us online at cornwallft 1.Introduction At Cornwall Partnership NHS Foundation Trust (CFT) we believe in delivering high quality care. We care deeply

More information

Chairing the Barking and Dagenham Medicines Management Committee, providing advice to the Board on the safe and efficient use of medicines;

Chairing the Barking and Dagenham Medicines Management Committee, providing advice to the Board on the safe and efficient use of medicines; Job Role Medicines Management Barking and Dagenham Clinical Commissioning Group Job Title: Accountable to: Hours: Remuneration: Clinical Lead Medicines Management Chair Clinical Commissioning Group Two

More information

JOB DESCRIPTION. Lead Diabetes Specialist Nurse. None. Calderdale and Huddersfield NHS Foundation Trust

JOB DESCRIPTION. Lead Diabetes Specialist Nurse. None. Calderdale and Huddersfield NHS Foundation Trust JOB DESCRIPTION POST TITLE: POST REFERENCE: Diabetes Specialist Nurse 372-MED500 BAND: Band 7 ACCOUNTABLE TO: RESPONSIBLE TO: LINE MANAGEMENT RESPONSIBILITY FOR: BASE: Matron/General Manager Lead Diabetes

More information

JOB DESCRIPTION LOCATION: Schools-based MAIN CONTACTS: Internal Team members Caritas staff

JOB DESCRIPTION LOCATION: Schools-based MAIN CONTACTS: Internal Team members Caritas staff JOB DESCRIPTION POST TITLE: Social Worker (Caritas Schools Service) LOCATION: Schools-based HOURS OF DUTY: 29.6 hours per week (Term time only 39 weeks per year) Hours to be worked flexibly according to

More information

Date 4 th September 2015 Dr Ruth Charlton, Joint Medical Director / Jill Down, Associate Director of Quality Laura Rowe, Compliance Manager

Date 4 th September 2015 Dr Ruth Charlton, Joint Medical Director / Jill Down, Associate Director of Quality Laura Rowe, Compliance Manager TB 099/15 Meeting title Report title Trust Board Risk Management Strategy Date 4 th September 2015 Lead director Report author FOI status Dr Ruth Charlton, Joint Medical Director / Jill Down, Associate

More information

Prices Mill Surgery Assistant Practice Manager. Job Description

Prices Mill Surgery Assistant Practice Manager. Job Description Job Description Responsible to: Post title: Base: Hours: Salary scale: Practice Manager Prices Mill Surgery 33 hours per week 12.65 per hour/ 21,767 per annum, 0.9 WTE Subject to Annual Review Job Summary:

More information

Marie Curie Job Description

Marie Curie Job Description Job Description Job Title Department Location Reports to Accountable to Registered Nurse - Rapid Response Marie Curie Nursing Service Community - Lincolnshire Clinical Nurse Manager Regional Manager Job

More information

QUALITY STRATEGY

QUALITY STRATEGY NHS Nene and NHS Corby Clinical Commissioning Groups QUALITY STRATEGY 2017-2021 Approved: By the Joint Quality Committee on 11 April 2017 Ratified: By the NHS Corby Clinical Commissioning Group on 25 April

More information

JOB DESCRIPTION. York Renal Services, including York, Easingwold and Harrogate Dialysis Units

JOB DESCRIPTION. York Renal Services, including York, Easingwold and Harrogate Dialysis Units JOB DESCRIPTION Job Title: Renal Dialysis Assistant Band: Agenda for Change Band 3 Directorate: Acute and General Medicine Reports to: Sister/Charge Nurse Accountable to: Matron Professionally Chief Nurse

More information

Physiotherapist Registration Board

Physiotherapist Registration Board Physiotherapist Registration Board Standards of Proficiency and Practice Placement Criteria Bord Clárchúcháin na bhfisiteiripeoirí Physiotherapist Registration Board Contents Page Background 2 Standards

More information

Job Description. Deputy Team Leader Community Nursing. District Nurse Team Leader

Job Description. Deputy Team Leader Community Nursing. District Nurse Team Leader Job Description Job title: Deputy Team Leader Community Nursing Band: Band 6 Responsible to: Accountable to: Responsible for: District Nurse Team Leader Service Manager n/a JOB PURPOSE To provide skilled

More information

JOB DESCRIPTION FOR THE POST OF HOTEL SERVICES ASSISTANT IN HOTEL SERVICES

JOB DESCRIPTION FOR THE POST OF HOTEL SERVICES ASSISTANT IN HOTEL SERVICES JOB DESCRIPTION FOR THE POST OF HOTEL SERVICES ASSISTANT IN HOTEL SERVICES TITLE: AGENDA FOR CHANGE PAY BAND: DIRECTORATE ACCOUNTABLE TO: REPORTS TO: RESPONSIBLE FOR: Hotel Services Assistant (Generic

More information

Position Description Executive Director of Mission 1. THE ORGANISATION AND OUR MISSION

Position Description Executive Director of Mission 1. THE ORGANISATION AND OUR MISSION Position Description Executive Director of Mission 1. THE ORGANISATION AND OUR MISSION St Vincent s Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service, which employs

More information

JOB DESCRIPTION. Ward/dept Queen Victoria Hospital, East Grinstead

JOB DESCRIPTION. Ward/dept Queen Victoria Hospital, East Grinstead JOB DESCRIPTION Job Title: Staff Nurse Intensive care Band: 5 Base: Division / Department: Ward/dept Queen Victoria Hospital, East Grinstead Nursing and Quality Hours: Reports to: Accountable to: Ward

More information

This post is exempt from the Rehabilitation of Offenders Act 1974 (as amended in 1986)

This post is exempt from the Rehabilitation of Offenders Act 1974 (as amended in 1986) Job description Post: Support & Well Being Worker Grade: Indicative Grade Scale 5 Responsible to: Support & Wellbeing Hub Coordinator Basic objectives of the post As part of the Support and Well-Being

More information

JOB DESCRIPTION. And that we: Value each other we all value each other s contribution.

JOB DESCRIPTION. And that we: Value each other we all value each other s contribution. JOB DESCRIPTION Job Title: Health Care Assistant Department: Critical Care & Outreach Reports to: Matron Manager Liaises with: Senior Sisters, Senior Staff Nurses, Support Staff Band: Band 3 JOB SUMMARY

More information

MASONIC CHARITABLE FOUNDATION JOB DESCRIPTION

MASONIC CHARITABLE FOUNDATION JOB DESCRIPTION MASONIC CHARITABLE FOUNDATION Grade: E JOB DESCRIPTION Job Title: Monitoring & Evaluation Officer Job Code: TBC Division/Team: Operations Department / Strategy & Special Projects Team Location: Great Queen

More information