Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period:

Transcription

1 FCC EEO Public File Report for Charter Communications OPS Fairfield Cnty CT This Report Covers September 1, 2013 through August 31, 2014 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED State FCC Unit CT OPS Fairfield Cnty CT Interviewees Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Referred by Each Recruitment Source Sum of CountO Administrative Assistant I Charter.com 0 5 Charter TV 0 0 Charter Intranet 1 1 Connecticut Job Search 0 1 Job Syndication Alliances 0 0 Naugatuck Valley Community Technical 0 0 Hartford Job Corps Center 0 0 African American Affairs Commission 0 0 The Newtown Democrats 0 0 Hamden One Stop Center 0 0 Waterbury One Stop Center 0 0 CT Works New Haven 0 0 Bridgeport Connecticut Works Center 0 0 CT Works Danbury 0 0 CT Puerto Rican Forum Inc. 0 0 CT DOL 0 0 Danbury High School 0 0 CT Permanent Commission on the Statu 0 0 New Haven Job Corps Center 0 0 VFW Newtown Post CT DOL, Veterans Service Unit 0 0 LocalJobNetwork.com Total Broadband Installer Charter.com 3 13 Employee Referral 1 3 Google.com 0 2 Beyond.com 1 1

2 Broadband Installer Nacelink.com Job Syndication Alliances 0 0 Monster.com 3 5 Naugatuck Valley Community Technical 0 0 Newtown High School 0 0 Hartford Job Corps Center 0 0 NAACP 0 0 Job Target 0 0 African American Affairs Commission 0 0 The Newtown Democrats 0 0 Hamden One Stop Center 0 0 Waterbury One Stop Center 0 0 CT Works New Haven 0 0 Bridgeport Connecticut Works Center 0 0 CT Puerto Rican Forum Inc. 0 0 CT DOL 0 1 CTjobs.com 0 1 Knights of Columbus 0 0 Hispanic Portal.Org 0 0 Danbury High School 0 0 CT Permanent Commission on the Statu 0 0 New Haven Job Corps Center 0 0 VFW Newtown Post LocalJobNetwork.com Total Broadband Installer Charter.com 4 4 Charter TV 0 0 Charter Intranet 0 1 Job Syndication Alliances 0 0 Naugatuck Valley Community Technical 0 0 Newtown High School 0 0 Hartford Job Corps Center 0 0 NAACP 0 0 African American Affairs Commission 0 0 The Newtown Democrats 0 0 Hamden One Stop Center 0 0 Waterbury One Stop Center 0 0 CT Works New Haven 0 0 Bridgeport Connecticut Works Center 0 0 CT Works Danbury 0 0 CT Puerto Rican Forum Inc. 0 0 CT DOL 0 0 CTjobs.com 0 0 Knights of Columbus 0 0 Hispanic Portal.Org 0 0 CT Permanent Commission on the Statu 0 0

3 Broadband Installer 3 New Haven Job Corps Center 0 0 VFW Newtown Post CT DOL, Veterans Service Unit 0 0 LocalJobNetwork.com Total Broadband Technician Sr Charter Intranet Total QA Inspector I Charter.com 0 5 Charter Intranet 2 5 Job Syndication Alliances 0 0 Naugatuck Valley Community Technical 0 0 Newtown High School 0 0 The Newtown Democrats 0 0 Hamden One Stop Center 0 0 Waterbury One Stop Center 0 0 CT DOL 0 0 Knights of Columbus 0 0 Danbury High School 0 0 VFW Newtown Post LocalJobNetwork.com Total Service Estimator Charter Intranet Total Sup, Technical Ops I Charter.com 0 1 Charter TV 0 0 Charter Intranet 1 4 Naugatuck Valley Community Technical 0 0 Newtown High School 0 0 Hartford Job Corps Center 0 0 NAACP 0 0 African American Affairs Commission 0 0 The Newtown Democrats 0 0 Hamden One Stop Center 0 0 Waterbury One Stop Center 0 0 CT Works New Haven 0 0 Bridgeport Connecticut Works Center 0 0 CT Puerto Rican Forum Inc. 0 0 CT DOL 0 0 Knights of Columbus 0 0 Hispanic Portal.Org 0 0 Danbury High School 0 0 CT Permanent Commission on the Statu 0 0 New Haven Job Corps Center 0 0 VFW Newtown Post CT DOL, Veterans Service Unit 0 0 LocalJobNetwork.com 0 0

4 Total Sup, Technical Ops I Charter.com 0 2 Employee Referral 0 1 Charter TV 0 0 Charter Intranet 1 6 Job Syndication Alliances 0 0 Newtown High School 0 0 Hartford Job Corps Center 0 0 NAACP 0 0 African American Affairs Commission 0 0 The Newtown Democrats 0 0 Hamden One Stop Center 0 0 Waterbury One Stop Center 0 0 CT Works New Haven 0 0 Bridgeport Connecticut Works Center 0 0 CT Works Danbury 0 0 CT Puerto Rican Forum Inc. 0 0 CT DOL 0 0 Knights of Columbus 0 0 Hispanic Portal.Org 0 0 Danbury High School 0 0 CT Permanent Commission on the Statu 0 0 New Haven Job Corps Center 0 0 VFW Newtown Post CT DOL, Veterans Service Unit 0 0 LocalJobNetwork.com Total System Technician I Total System Technician II Charter.com 1 3 Employee Referral 0 1 Charter TV 0 0 Charter Intranet 1 8 Job Syndication Alliances 0 0 Cable360.com 0 1 Naugatuck Valley Community Technical 0 0 Newtown High School 0 0 Hartford Job Corps Center 0 0 African American Affairs Commission 0 0 The Newtown Democrats 0 0 Hamden One Stop Center 0 0 Waterbury One Stop Center 0 0 CT Works New Haven 0 0 Bridgeport Connecticut Works Center 0 0 CT Works Danbury 0 0 CT Puerto Rican Forum Inc. 0 0

5 System Technician II CT DOL Knights of Columbus 0 0 Hispanic Portal.Org 0 0 Danbury High School 0 0 CT Permanent Commission on the Statu 0 0 New Haven Job Corps Center 0 0 VFW Newtown Post CT DOL, Veterans Service Unit 0 0 LocalJobNetwork.com Total System Technician Lead Charter Intranet Total Director, Field Ops Charter.com 1 4 Charter TV 0 0 LinkedIn.com 0 1 Job Syndication Alliances 0 0 Naugatuck Valley Community Technical 0 0 Newtown High School 0 0 Hartford Job Corps Center 0 0 NAACP 0 0 African American Affairs Commission 0 0 The Newtown Democrats 0 0 Hamden One Stop Center 0 0 Waterbury One Stop Center 0 0 CT Works New Haven 0 0 Bridgeport Connecticut Works Center 0 0 CT Puerto Rican Forum Inc. 0 0 Knights of Columbus 0 0 Hispanic Portal.Org 0 0 Danbury High School 0 0 CT Permanent Commission on the Statu 0 0 New Haven Job Corps Center 0 0 VFW Newtown Post CT DOL, Veterans Service Unit 0 0 LocalJobNetwork.com Total 1 5 Grand Total

6 6 RECRUITMENT SOURCE LIST Name of Recruitment Source Street Address City, State, Zip Contact Person Telephone Number African American Affairs 210 Capitol Avenue, Room Commission 509 Hartford, CT Entitled to Notification? Total Number of Referrals Beyond.com NO 1 Bridgeport Connecticut Works Center 2 Lafayette Square Bridgeport, CT Cable360.com NO 1 Charter Intranet NO 48 Charter TV Charter.com NO 37 CT Department of Labor, Veterans Service Unit 249 Thomaston Avenue Waterbury, CT William Brewer CT DOL NO 2 CT Permanent Commission on the Status of Women Trinity Street Hartford, CT CT Puerto Rican Forum Inc. 95 Park Street, 2nd Floor Hartford, CT CT Works Danbury 4 Liberty Street Danbury, CT Sheritha Jones x Ella T. Grasso Blvd CT Works New Haven Bldg. 3 New Haven, CT CTjobs.com NO 1 Danbury High School 43 Clapboard Ridge Road Danbury CT Ed Fallcotonis Employee Referral NO 6 Google.com NO 2 Hamden One Stop Center 37 Marne Street Hamden, CT William Shorty Campbel Hartford Job Corps Center St. Hartford, CT Hispanic Portal.Org One Union Place Hartford, CT Job Syndication Alliance Job Target 225 State St,. Suite 300 New London, CT Knights of Columbus 17 Granville Avenue Danbury, CT LinkedIn.com NO 1 Monster.com NO 5

7 7 NAACP P. O. Box 1147 Waterbury, CT Nacelink.com NO 1 Naugatuck Valley Community Technical College 750 Chase Parkway, Waterbury, CT New Haven Job Corps Center 455 Wintergreen Ave New Haven, CT Newtown High School 12 Bershire Road Sandy Hook, CT The Newtown Democrats Post Office Box 182 Newtown, CT VFW Newtown Post 1607 Lakeside Rd Southbury, CT Waterbury One Stop Center 249 Thomaston Avenue Waterbury, CT Western CT State University LocalJobNetwork.com 105

8 8 Supplemental Recruitment Initiatives: # Name Date 1 2 Sacred Heart University Bridgeport, CT CT DOL Job Fair Danbury, Ct 2/26/2014 3/10/2014 Description College on site recruiting event General population career fair through CT DOL 3 4 5

9 2014 FCC EEO Public File Report for Charter Communications OPS Fairfield Cnty CT This Report Covers September 1, 2013 through August 31, 2014 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: 1 1 Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED State FCC Unit CT OPS Fairfield Cnty CT Interviewees Referred by Each Recruitment Source Number Hired Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Headend Technician III Internal 1 1 Direct Employers Association Total 1 1 Grand Total 1 1

10 RECRUITMENT SOURCE LIST Name of Recruitment Source Street Address City, State, Zip Contact Person Telephone Number Entitled to Notification? Direct Employers Association 9002 N Purdue Rd, Suite 100 Indianapolis, Indiana No 0 Charter.com Powerscourt St. Louis, MO No 0 Total Number of Referrals

11 Supplemental Recruitment Initiatives: # Name Date Description 1 Tuition Reimbursement Ongoing Charter has a tuition reimbursement program which allows employees to take college courses to enhance their skills to better prepare them for the current jobs and/or advanced positions. 2 SCTE Courses / Certification Ongoing Charter offers the opportunity for employees to obtain additional job skills by taking courses through industry organizations (such as SCTE / NCTI). 3 Management Training Ongoing Charter provides training to management level personnel as to methods of ensuring equal employment opportunity and preventing discrimination in hiring practices. 4 5

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13 2014 FCC EEO Public File Report for Charter Communications OPS Fairfield Cnty CT This Report Covers September 1, 2013 through August 31, 2014 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED State FCC Unit CT OPS Fairfield Cnty CT Interviewees Referred by Each Recruitment Source Number Hired Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Direct Sales Rep Charter Recruiter 1 0 Craigslist.org 1 1 Employee Referral 1 0 Indeed.com 1 0 TV Ad 1 0 CareerBuilder 1 0 Monster.com 5 1 Direct Employers Association Total Direct Sales Rep Charter.com 5 2 Internet 1 0 Monster.com Total Direct Sales Rep Charter Recruiter 2 0 Charter.com 2 1 Employee Referral 1 0 Indeed.com 1 1 Monster.com 1 0 Direct Employers Association Total Direct Sales Rep Career Fair 1 0 Charter.com 2 2 Indeed.com 1 1 Direct Employers Association Total Mgr, Store Charter.com 1 1 Linkedin 2 0 Page 1

14 Mgr, Store Monster.com 1 0 Direct Employers Association Total Store Associate Charter.com 7 2 Referral 1 0 Direct Employers Association Total Store Associate Charter.com 1 1 Referral 1 1 Direct Employers Association Total Sup, Direct Sales I-SFU Charter.com Total Direct Sales Rep Career Fair 1 1 Charter.com 1 1 Employee Referral 1 0 Indeed.com 2 2 Referral 1 1 Monster.com 1 1 Direct Employers Association Total Direct Sales Rep Career Fair 1 1 Direct Employers Association Total 1 1 Grand Total Page 2

15 RECRUITMENT SOURCE LIST Name of Recruitment Source Street Address City, State, Zip Contact Person Telephone Number Entitled to Notification? Total Number of Referrals African American Affairs Commission 210 Capitol Avenue, Hartford, CT Bridgeport, CT Bridgeport Connecticut Works Center 2 Lafayette Square CareerBuilder 200 N. LaSalle St. Chicago, IL Charter Recruiter No 3 Charter TV NO 1 Charter.com 20 Craigslist.org Job Posting No 1 Waterbury, CT CT Department of Labor, Veterans Serv249 Thomaston Aven William Brewer CT DOL CT Jobs CT Permanaent Commission on the Sta18-20 Trinity Street Hartford, CT CT Puerto Rican Forum Inc. 95 Park Street, 2nd F Hartford, CT CT Works Danbury 4 Liberty Street Danbury, CT Sheritha Jones x 226 New Haven, CT CT Works New Haven 560 Ella T. Grasso Bl CTNow Hartford, CT Danbury High School 43 Clapboard Ridge RDanbury CT Ed Fallcotonis Powerscourt Direct Employers Association Drive St. Louis, MO Emitt Obrien 141 Prindle Ave Ansonia CT Employee Referral No 6 Facebook.com 0 Google.com No 0 Hamden One Stop Center 37 Marne Street Hamden, CT Hartford Job Corps Center 100 William Shorty CaHartford, CT Henry Abott Tech - Danbury Hayestown Avenue Danbury CT Hispanic Portal.Org One Union Place Hartford, CT Indeed.com 177 Broad St. Stamford, CT Job Syndication Alliance Job Target New London, CT 225 State St,. Suite Kaynor Tech HS 43 Tompkins Street Waterbury CT

16 Knights of Columbus 17 Granville Avenue Danbury, CT LinkedIn.com 2 Monster.com 5 Clock Tower Place Maynard, Waterbury, MA CT NAACP P. O. Box Waterbury, CT Naugatuck Valley Community Technica750 Chase Parkway, New Haven, CT New Haven Job Corp Center 455 Wintergreen Ave Sandy Hook, CT Newtown High School Bershire W. Loveland Road Loveland, Ohio Recruitmilitary.com Ave SalesGravey.com PO Box 1389 Thomson, San Francisco, GA CA 0 Salesjobs.com 360 Spear St Simply Hired No 0 TAOnline.com 51 Mill St. Hanover, MA The Newtown Democrats Post Office Box 182 Newtown, CT Twitter Various Newspaper Ads throught the 0 KMA Southbury, CT VFW Newton Post 1607 Lakeside Rd Waterbury, CT Waterbury One Stop Center 249 Thomaston Aven Post University 3 Western CT State University Worcester Telegram 100 Front Street Worcester, MA (508) No 0

17 Supplemental Recruitment Initiatives: # Name Date Description 1 Charter Ongoing Participation in at least two job fairs by unit personnel who have substantial responsibility in the making of hiring decisions. Charter is a member of the Direct Employers Association. Though this non-profit network, job vacancies for this unit are distributed to a wide array of recruitment sources, including, but not limited to, educational institutions, state workforce agencies, and job banks(s), and organizations that distributes to women, minorities, the disabled, and veterans. 2 Various Career Services Post University, Waterbury, CT, April 14, 2014 and 3 Establishment of training programs designed to enable unit personnel to acquire skills that could qualify them for higher level positions Charter Charter Communications arranges comprehensive training programs for all new Direct Sales Representatives (8 day) and Customer Sales and Service Center Representatives/Store Associates (28 day) enabling acquisition of skills to qualify them for higher level positions. Additionally, through the self assessment Career Progression Program, Representatives and Associates are able to self promote to Store Specialist positions. Supervisors and managers participated in a variety of training programs devised to assist with leadership development and policy administration skills. Offerings provided at various times during this plan year included Your Leadership Journey, Reinforcing for Leadership Success, Leadership Connect, Advanced Leadership Connect, Effective Hiring, Performance Management, Civil Treatment for Managers, and Strategic Leadership (for Directors and above). Charter Communications requires that new employees complete the following training within their first month of employment: Harassment Prevention in the Workplace, Information Security and Privacy, Records and Information Management, Wage and Hour, and Charter's Marketing Privacy Preferences. 4 Charter Ongoing Charter Communications arranged a comprehensive four-week training program for all new Customer Sales and Service Center Representatives/Store Associates enabling acquisition of skills to qualify them for higher level positions. Additionally, through the self assessment Career Progression Program, Representatives and Associates are able to self promote to Store Specialist positions. Supervisors and managers participated in a variety of training programs devised to assist with leadership development and policy administration skills. Offerings provided at various times during this plan year included Your Leadership Journey, Reinforcing for Leadership Success, Leadership Connect, Advanced Leadership Connect, Effective Hiring, Performance Management, Civil Treatment for Managers, and Strategic Leadership (for Directors and above). Charter Communications requires that new employees complete the following training within their first month of employment: Harassment Prevention in the Workplace, Information Security and Privacy, Records and Information Management, Wage and Hour, and Charter's Marketing Privacy Preferences.

18 2014 FCC EEO Public File Report for Charter Communications OPS Fairfield Cnty CT This Report Covers September 1, 2013 through August 31, 2014 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED State FCC Unit CT OPS Fairfield Cnty CT Interviewees Referred by Each Recruitment Source Number Hired Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Business Account Executive Charter.com 4 2 DMRI 2 1 Direct Employers Assoc 0 0 Western CT State University Total Client Services Coordinator CB Internal Total Service Activation Rep CB Indeed.com 2 2 Referral Total Service Activation Rep Lead CB Internal Total Sup, Client Services CB Internal Total Teleservices Coordinator CB Internet Total 1 1 Grand Total The sources marked with (*) in this report are sources that were identified by interviewees as referral sources, but that: (1) Charter did not use directly as a recruitment sources; and/or (2) interviewees were unable to identify more precisely. Many job boards and job banks pull charter's job vacancies from it's website and post them independently via their own systems. Accordingly, applicants often learn about Charter's job vacancies from sources that Charter does not post with directly or track.

19 NOTE: Charter is a member of DirectEmployers Association. Through this nonprofit network, the job vacancies for this unit are broadly disseminated to a wide array of recruitment sources, including but not limited to, educational institutions, state job bank (s), and organizations that distribute employment opportunities to women, minorities, the disabled, and veterans.

20 RECRUITMENT SOURCE LIST Name of Recruitment Source Street Address City, State, Zip Contact Person Telephone Number DMRI DMRI Executive Search David Iacomini Y Western CT State Univ 181 White St Danbury, CT (877) N DirectEmployers 9002 N. Purdue Road, Suite 100 Indianapolis, Indiana N Charter.com Powerscourt Dr St. Louis, MO Corporate N Entitled to Notification?

21 Total Number of Referrals

22 Supplemental Recruitment Initiatives: # Name Date 1 Naugatuck Valley Community College Job Fair 3/25/2014 Tuition Reimbursement 2 3 Management Training Charter participated in a Car Charter has a tuition reimburse courses to enhance their skills t advanced positions. Charter provides training to ma equal employment opportunity Treatment for Managers worksh 4 5

23 Description reer Fair held at Naugatuck Valley Community College. ement program where employees can take college to better prepare them for the current jobs and/or anagement level personnel as to methods of ensuring y and preventing discrimination, including a Civil hop