2015 FCC EEO Public File Report for Charter Communications OPS Saginaw Cnty MI

Transcription

1 2015 FCC EEO Public File Report for Charter Communications OPS Saginaw Cnty MI This Report Covers September 1, 2014 through August 31, 2015 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED State MI FCC Unit Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Interviewees Referred Number Hired Broadband Installer Internal 2 1 Charter.com 14 3 Employee Referral 12 2 Pure Michigan Talent Connect 1 0 Indeed.Com* 8 0 Monster.Com* 1 0 * 1 0 ITT Technical Institute 0 0 Ann Arbor News 0 0 The Flint Journal 0 0 GI Jobs* 1 0 TV Ads Total Broadband Installer Charter.com 7 1 Employee Referral 3 0 Pure Michigan Talent Connect 3 1 Indeed.Com* 7 0 Google.com* 1 0 Monster.Com* 1 0 Referral* 2 1 ITT Technical Institute 0 0 Page 1

2 Broadband Installer TV Ads Total Sup, Field Audit and Techn QA Internal 29 2 Pure Michigan Talent Connect 0 0 ITT Technical Institute 0 0 The Bay City Times 0 0 LinkedIn Total Warehouse Technician Charter.com 7 1 Employee Referral 1 0 Pure Michigan Talent Connect 1 0 Indeed.Com* Total Sup, Technical Ops I Internal 19 1 Charter.com 0 0 Pure Michigan Talent Connect 0 0 ITT Technical Institute 0 0 The Flint Journal Total Broadband Installer Charter.com 8 0 Employee Referral 7 2 Pure Michigan Talent Connect 6 1 Indeed.Com* 14 1 Google.com* 1 0 Referral* 1 0 The Bay City Times 1 0 Bay Valley Resort Job Fair - Charter Page 2 0 0

3 Broadband Installer TV Ads Total Broadband Installer Internal 3 1 Charter.com 19 1 Employee Referral 20 4 Pure Michigan Talent Connect 7 0 Indeed.Com* 11 2 Google.com* 2 0 Monster.Com* 1 0 Referral* 2 0 Facebook* 1 0 TV Ads Total Mgr, Supply Chain Hub Internal 1 1 Charter.com 0 0 Employee Referral 1 0 Indeed.Com* Total Inventory Control Coordinator Internal 1 1 Charter.com 0 0 Indeed.Com* Total System Technician I Internal 4 2 Charter.com 0 0 Pure Michigan Talent Connect Total Dir, Supply Chain Hub Charter.com 0 0 Pure Michigan Talent Connect 1 1 Local Job Network Page 3 0 0

4 Dir, Supply Chain Hub Monster.Com* Total Broadband Installer Internal 2 2 Charter.com 20 0 Employee Referral Pure Michigan Talent Connect 8 0 Saginaw Valley State University 1 0 Indeed.Com* 21 0 Simplyhired.Com* 1 0 Google.com* 2 1 Monster.Com* 1 1 Referral* 2 0 ebenefits* 1 0 Mott College* 1 0 Youtube* 1 0 communication* 1 0 Saginaw Valley State University Job Fair 0 0 Muskegon County Veterans Job Fair 0 0 TV Ads Total Field Auditor Internal 2 0 Charter.com 1 1 Employee Referral Total Warehouse Technician Internal 2 0 Charter.com 6 2 Indeed.Com* Total Dispatcher I Internal 1 1 Charter.com 1 0 Indeed.Com* 3 1 Simplyhired.Com* Total Sup, Technical Service Internal 18 1 Charter.com Page 4 0 0

5 Sup, Technical Service Pure Michigan Talent Connect 0 0 Saginaw Valley State University Total Sup, Supply Chain Hub Charter.com 0 0 Indeed.Com* Total Field Auditor Charter.com 2 0 Indeed.Com* 1 0 Google.com* Total Warehouse Technician Internal 3 0 Charter.com 3 0 Employee Referral Total Broadband Installer Internal 2 1 Charter.com 4 0 Employee Referral 12 2 Pure Michigan Talent Connect 1 0 Indeed.Com* 5 0 Simplyhired.Com* 1 0 recruitmilitary.com 1 0 Google.com* 1 0 Delta* 1 0 ITT Technical Institute 0 0 TV Ads Total 28 3 Grand Total Page 5

6 RECRUITMENT SOURCE LIST Name of Recruitment Source Street Address City, State, Zip Contact Person Telephone Number Entitled to Notification? Total Number of Referrals Ann Arbor News Ann Arbor, MI Classified Dept No 0 Baker College HireQualified No 0 Bay City Times 311 5th Street Bay City, MI Classified Dept No 1 Bay Valley Resort Job Fair Bay City, MI Charter No 0 Charter.com Powerscourt Dr. St. Louis, MO charter.com/careers No 92 Communication* No 1 Delta* No 1 Direct Employers Association 9002 N. Purdue Rd., Ste. 100 Indianapolis, IN directemployers.org No 0 ebenefits* No 1 * No 1 Employee Referral 89 Facebook* No 1 Flint Journal 200 East 1st Street Flint, MI Classified Dept No 0 GI Jobs* No 1 Google* No 8 Indeed* Web Posting No 83 Internal No 89 ITT Technical Institute/Canton Campus 1905 S. Haggerty Rd. Canton, MI jfairbanks@itt-tech.edu No 0 ITT Technical Institute/Dearborn Campus W. Outer Dr., #L10W Dearborn, MI jvisnaw@itt-tech.edu No 0 ITT Technical Institute/Maumee, OH Campus 1656 Henthorne Drive Maumee, OH junger@itt-tech.edu No 0 ITT Technical Institute/Swartz Creek Campus 6359 Miller Road Swartz Creek, MI atherrien@itt-tech.edu No 0 LinkedIn 2029 Stierlin Court Mountain View, CA linkedin.com No 0 michiganjobnetwork.co m No 0 Local Job Network online Detroit, MI Monster* Web Posting No 4 Mott College* No 1 Muskegon County Veterans Job Fair 560 Mart Street Muskegon, MI Mike Baauw No 0 Pure Michigan Talent Connect Michigan No 28 RecruitMilitary 422 West Loveland Ave. Loveland, OH Recruitmilitary.com No 1 Page 6

7 Referral* No 7 Saginaw News recruit@boothmichigan.com Classified Dept No 0 Saginaw Valley State University 7400 Bay Road Saginaw, MI Career Services No 1 Saginaw Valley State University Job Fair 7400 Bay Road Saginaw, MI Career Services No 0 Simplyhired.Com* No 3 TV Ads St. Lois, MO No 12 Youtube* No 1 The sources marked with (*) in this report are sources that were identified by interviewees as referral sources, but that: (1) Charter did not use directly as a recruitment sources; and/or (2) interviewees were unable to identify more precisely. Many job boards and job banks pull charter's job vacancies from its website and post them independently via their own systems. Accordingly, applicants often learn about Charter's job vacancies from sources that Charter does not post with directly or track. Charter is a member of DirectEmployers Association and Local Job Network. Through these networks, job vacancies for this unit are distributed to a wide array of recruitment sources, including, but not limited to, educational institutions, state workforce agencies and job bank(s), and organizations that distribute employment opportunities to women, minorities, the disabled, and veterans. Page 7

8 # Name Date Description Various Charter Communications participated in multiple job fairs throughout the Michigan market. Those have included: Baker College Job Fair, Flint, MI; Saginaw Valley State University Career Fair, Saginaw, MI; Livingston Regional Job Fair, Howell, MI; Jobs for Vets Job Fair, Traverse City, MI; Northwestern Michigan College Job Fair, Traverse City, MI; Veterans Job Fair, Muskegon, MI; Northern Michigan University Job Fair, Marquette, MI; Bay Valley Resort Job Fair, Bay City, MI; Delta College, Bay City, MI; Great Lakes Bay Region Job Fair, Midland, MI Participation in at least two job fairs by unit personnel who have substantial responsibility in the making of 1 hiring decisions. 2 Hosting at least one job fair Various Portage, MI Charter Office Career Fair on 2/9/15. 3 Tuition Reimbursement Ongoing 4 5 Training Programs for All Employees Training Programs for Management-Level Employees Ongoing Ongoing Supplemental Recruitment Initiatives: Charter Communications has a tuition reimbursement program where employees can take college courses to enhance their skills to better prepare them for their current jobs and/or advanced positions. Charter Communications requires new employees complete training on the following topics: fostering mutual respect in the workplace, Charter's Code of Conduct, information security, privacy, records and information management, timekeeping, and performance management. Employees at the supervisor level and above can participate in a variety of training programs devised to assist with leadership development and policy administration skills. Offerings provided at various times during this plan year included Civil Treatment for Leaders, Communicating for Leadership Success, Coaching for Peak Performance, Interviewing and Selection, Planning and Delegation, and High Performing Teams. Charter also offers a robust training offering on an electronic learning platform. These electronic courses span a variety of topics, including communication, presentation, time management, managing change, project management, treating employees fairly, and software skills. Page 8

9 2015 FCC EEO Public File Report for Charter Communications Saginaw, MI This Report Covers September 1, 2014 through August 31, 2015 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED State FCC Unit (All) (All) Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Interviewees Referred Number Hired Direct Sales Coordinator Charter.com Total MDU Relationship Executive Charter.com Total Outside Sales Representative-SaginaCharter.com Total Outside Sales Representative-SaginaCharter.com Total Outside Sales Representative-SaginaCharter.com Total Outside Sales Representative-SaginaCharter.com Total Outside Sales Representative-SaginaCharter.com Total Store Associate (Full Time) Saginaw,Charter.com 3 0 Indeed* 8 1 Employee Referral 2 1 Pure Michigan* Total Store Associate (Full-time, Saginaw, Charter.com 3 1 Page 1

10 Store Associate (Full-time, Saginaw, Indeed* 2 0 Employee Referral Total Store Associate Full Time-Saginaw,MCharter.com 0 0 Pure Michigan* Total Store Lead (Saginaw, MI) Charter.com 3 1 Indeed* Total 4 1 (blank) (blank) (blank) 0 0 (blank) Total 0 0 Page 2

11 Name of Recruitment RECRUITMENT SOURCE LIST Entitled to Notification? Total Number of Referrals Source Street Address City, State, Zip Contact Person Telephone Number 9002 N. Purdue Rd., Indianapolis, IN Direct Employers Ste directemployers.org No Powerscourt Charter.com Dr. St. Louis, MO charter.com/careers No 31 Charter TV* No 1 Employee Referral No 4 Indeed* No 11 Pure Michigan* No 3 The sources marked with (*) in this report are sources that were identified by interviewees as referral sources, but that: (1) Charter did not use directly as a recruitment sources; and/or (2) interviewees were unable to identify more precisely. Many job boards and job banks pull charter's job vacancies from its website and post them independently via their own systems. Accordingly, applicants often learn about Charter's job vacancies from sources that Charter does not post with directly or track. Charter is a member of Direct Employers Association. Through this nonprofit network, job vacancies for this unit are distributed to a wide array of recruitment sources, including, but not limited to, educational institutions, state workforce agencies and job bank(s), and organizations that distribute employment opportunities to women, minorities, the disabled, and veterans. Page 3

12 # Name Date Description 1 Tuition Reimbursement Ongoing Charter Communications has a tuition reimbursement program where employees can take college courses to enhance their skills to better prepare them for their current jobs and/or advanced positions. 2 Training Programs for All Employees Ongoing Charter Communications requires new employees complete training on the following topics: fostering mutual respect in the workplace, Charter's Code of Conduct, information security, privacy, records and information management, timekeeping, and performance management. 3 Training Programs for Management-Level Employees Ongoing Supplemental Recruitment Initiatives: Employees at the supervisor level and above can participate in a variety of training programs devised to assist with leadership development and policy administration skills. Offerings provided at various times during this plan year included Civil Treatment for Leaders, Communicating for Leadership Success, Coaching for Peak Performance, Interviewing and Selection, Planning and Delegation, and High Performing Teams. Charter also offers a robust training offering on an electronic learning platform. These electronic courses span a variety of topics, including communication, presentation, time management, managing change, project management, treating employees fairly, and software skills. Page 4

13 2015 FCC EEO Public File Report for Charter Communications Ops Saginaw Cnty MI This Report Covers September 1, 2014 through August 31, 2015 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: 1 2 Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED FCC Unit (All) Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Interviewees Referred Number Hired Mgr, ISP Internal 1 1 Charter.com Total 2 1 (blank) (blank) (blank) 0 0 (blank) Total 0 0 Grand Total 2 1 Page 1

14 Name of Recruitment RECRUITMENT SOURCE LIST Entitled to Notification? Total Number of Referrals Source Street Address City, State, Zip Contact Person Telephone Number 9002 N. Purdue Rd., Indianapolis, IN Direct Employers Ste directemployers.org No Powerscourt Charter.com Dr. St. Louis, MO charter.com/careers No 1 Internal 1 The sources marked with (*) in this report are sources that were identified by interviewees as referral sources, but that: (1) Charter did not use directly as a recruitment sources; and/or (2) interviewees were unable to identify more precisely. Many job boards and job banks pull charter's job vacancies from its website and post them independently via their own systems. Accordingly, applicants often learn about Charter's job vacancies from sources that Charter does not post with directly or track. Charter is a member of Direct Employers Association. Through this nonprofit network, job vacancies for this unit are distributed to a wide array of recruitment sources, including, but not limited to, educational institutions, state workforce agencies and job bank(s), and organizations that distribute employment opportunities to women, minorities, the disabled, and veterans. Page 2

15 # Name Date Description 1 Tuition Reimbursement Ongoing Charter Communications has a tuition reimbursement program where employees can take college courses to enhance their skills to better prepare them for their current jobs and/or advanced positions. 2 Training Programs for All Employees Ongoing Charter Communications requires new employees complete training on the following topics: fostering mutual respect in the workplace, Charter's Code of Conduct, information security, privacy, records and information management, timekeeping, and performance management. 3 Training Programs for Management-Level Employees Ongoing 4 Society of Cable Telecommu Ongoing 5 Jones.NCTI Ongoing Supplemental Recruitment Initiatives: Employees at the supervisor level and above can participate in a variety of training programs devised to assist with leadership development and policy administration skills. Offerings provided at various times during this plan year included Civil Treatment for Leaders, Communicating for Leadership Success, Coaching for Peak Performance, Interviewing and Selection, Planning and Delegation, and High Performing Teams. Charter also offers a robust training offering on an electronic learning platform. These electronic courses span a variety of topics, including communication, presentation, time management, managing change, project management, treating employees fairly, and software skills. Charter has partnered with the SCTE through its Corporate Alliance Programs to offer employee technical training. Benefits of the program includes, access to industry standard training content and certifications, SCTE primers, SCTE White Papers, SCTE Technical Columns and SCTE Chapter events. Charter partners with Jones/NCTI to offer employees within the Network Operations Organization. access to technical training programs geared to advance their knowledge of telecommunications. Page 3