2015 FCC EEO Public File Report for Charter Communications Ops Catawba Cnty NC. This Report Covers September 1, 2014 through August 31, 2015

Transcription

1 2015 FCC EEO Public File Report for Charter Communications Ops Catawba Cnty NC This Report Covers September 1, 2014 through August 31, 2015 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: 2 2 Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED State FCC Unit Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Interviewees Referred Number Hired Business Account Executive - Hickory, NC Indeed* Total Business Account Executive - Hickory, NC Indeed* Total 1 1 Grand Total 2 2 Page 1

2 Name of Recruitment Source Street Address City, State, Zip Contact Person Telephone Number Entitled to Notification? Total Number of Referrals 9002 N. Purdue Rd., Indianapolis, IN Direct Employers Ste directemployers.org No Powerscourt Charter.com Dr. St. Louis, MO charter.com/careers No 0 Indeed* 177 Broad St 6th Fl RECRUITMENT SOURCE LIST Stamford, CT indeed.com No 2 The sources marked with (*) in this report are sources that were identified by interviewees as referral sources, but that: (1) Charter did not use directly as recruitment sources; and/or (2) interviewees were unable to identify more precisely. Many job boards and job banks pull Charter's job vacancies from its website and post them independently via there own systems. Accordingly, applicants often learn about Charter's job vacancies from sources that Charter does not post directly or track. Charter is a member of DirectEmployers Association. Through this nonprofit network, job vacancies for this unit are distributed to a wide array of recruitment sources, including, but not limited to, educational institutions, state workforce agencies and job bank(s), and organizations that distribute employment opportunities to women, minorities, the disabled, and veterans. Page 2

3 # Name Date Description 1 Tuition Reimbursement Charter Communications has a tuition reimbursement program where employees can take college courses to enhance their skills to better prepare them for their current jobs and/or advanced positions. 2 Training Programs for All Charter Communications requires new employees complete training on the following topics: fostering mutual respect in the workplace, Charter's Code of Conduct, information security, privacy, records and information management, timekeeping, and performance management. 3 Training Programs for Management-Level Supplemental Recruitment Initiatives: at the supervisor level and above can participate in a variety of training programs devised to assist with leadership development and policy administration skills. Offerings provided at various times during this plan year included Civil Treatment for Leaders, Communicating for Leadership Success, Coaching for Peak Performance, Interviewing and Selection, Planning and Delegation, and High Performing Teams. Charter also offers a robust training offering on an electronic learning platform. These electronic courses span a variety of topics, including communication, presentation, time management, managing change, project management, treating employees fairly, and software skills. Page 3

4 2015 FCC EEO Public File Report for Charter Communications This Report Covers September 1, 2014 through August 31, 2015 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED State FCC Unit Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Interviewees Referred Number Hired Broadband Installer - Hickory, NC Employee Referral 7 4 Charter.com 4 1 Google* 1 1 Indeed* 3 0 Facebook* 1 0 TV Ads 1 0 Caldwell Community College 0 0 Service League of Hickory, NC 0 0 Ncworks Online Total Broadband Installer - Hickory, NC Employee Referral 4 2 Charter 2 1 Google* Total Broadband Installer - Hickory, NC Employee Referral 1 0 Charter.com 4 1 Charter 1 0 Internet* Total Broadband Technician - Hickory, NC Employee Referral 3 3 TV Ads 0 1 Page 1

5 Broadband Technician - Hickory, NC Direct Employer's Association 0 1 Caldwell Community College 0 1 Service League of Hickory, NC Total Broadband Technician - Hickory, NC Employee Referral 8 5 Charter.com 6 1 Charter 1 1 Indeed* Total Broadband Technician - Hickory, NC Employee Referral 2 1 Charter.com 1 1 Charter 1 0 Indeed* 1 1 Monster.com* 1 0 VA Medical Center: Compensated Work Therapy Program Total Broadband Technician - Hickory, NC Employee Referral 6 3 Charter.com 7 2 Charter 1 0 Indeed* 2 2 Facebook* 1 0 Lenoir Rhyne University Total Broadband Technician-Hickory, NC Employee Referral 7 4 Charter.com 2 0 Cabl.com Total 9 4 (blank) (blank) (blank) 0 0 (blank) Total 0 0 Grand Total Page 2

6 Name of Recruitment Source Street Address City, State, Zip Contact Person Telephone Number Direct Employers Charter.com RecruitMilitary LinkedIn Entitled to Notification? Total Number of Referrals 9002 N. Purdue Rd., Indianapolis, IN Ste directemployers.org No Powerscourt Dr. St. Louis, MO charter.com/careers No West Loveland Ave. Loveland, OH recruitmilitary.com No 0 Mountain View, CA 2029 Stierlin Court linkedin.com No 0 GlassDoor.com 100 Shoreline Highway, Building A Mill Valley, CA glassdoor.com No 0 Employee Referral No Powerscourt Charter Dr. St. Louis, MO charter.com/careers No 6 Charter TV Ads Powerscourt Dr. St. Louis, MO charter.com/careers No 1 Ncworks Online 48 Grove St Asheville, NC ncworks.gov No Route 42 Ste. Turnersville, NC Cabl.com 130 # Cabl.com No 0 Caldwell Community College 2855 Hickory Blvd. Hudson, NC Rick Shew rshew@ccti.edu No 0 Service League of Hickory, NC 506 3rd Ave. NW Hickory, NC RECRUITMENT SOURCE LIST serviceleaguehky@ gmail.com No 0 VA Medical Center: Compensated Work Therapy Program 1100 Tunnel Rd. Asheville, NC Edward Brown edward.brown8@va. gov No 0 Lenoir Rhyne katie.wohlman@lr.e University 625 7th Ave. NE Hickory, NC Katie Wohlman du No 0 Facebook* 2 Indeed* 7 Google* 2 Internet* 1 Monster.com* 1 Page 3

7 * The sources marked with (*) in this report are sources that were identified by interviewees as referral sources, but that: (1) Charter did not use directly as a recruitment source; and/or (2) Interviewees were unable to identify more precisely. Many job boards and job banks pull Charter s job vacancies from its website and repost them independently via their own systems. Applicants, therefore, often learn about Charter s job vacancies from sources that Charter does not post with directly and cannot track. Charter is a member of DirectEmployers Association. Through this nonprofit network, job vacancies for this unit are distributed to a wide array of recruitment sources, including, but not limited to, educational institutions, state workforce agencies and job bank(s), and organizations that distribute employment opportunities to women, minorities, the disabled, and veterans. Page 4

8 # Name Date Description 1 Tuition Reimbursement Charter Communications has a tuition reimbursement program where employees can take college courses to enhance their skills to better prepare them for their current jobs and/or advanced positions Training Programs for All Training Programs for Management-Level Technical Improvement Mentor Program Supplemental Recruitment Initiatives: Charter Communications requires new employees complete training on the following topics: fostering mutual respect in the workplace, Charter's Code of Conduct, information security, privacy, records and information management, timekeeping, and performance management. at the supervisor level and above can participate in a variety of training programs devised to assist with leadership development and policy administration skills. Offerings provided at various times during this plan year included Civil Treatment for Leaders, Communicating for Leadership Success, Coaching for Peak Performance, Interviewing and Selection, Planning and Delegation, and High Performing Teams. Charter also offers a robust training offering on an electronic learning platform. These electronic courses span a variety of topics, including communication, presentation, time management, managing change, project management, treating employees fairly, and software skills. Program designed to assist struggling technicians by pairing them with a tenured technician to improve performance and promote. 5 NCTI Training Charter Communications arranged and paid for training through Jones/NCTI for field technicians and supervisors, enabling acquisition of skills to qualify them for higher level positions. Supervisors and managers participated in a variety of training programs devised to assist with leadership development and policy administration skills. Charter Communications provides twice yearly (April and September) study guides and practical assessments to enable self promotion for Broadband and System Technicians. Charter Communications requires that new employees complete the following training within their first month of employment: Harassment Prevention in the Workplace, Information Security and Privacy, Records and Information Management, Wage and Hour, and Charter's Marketing Privacy Preferences. 6 Broadband Technical Career Progression Program designed to track the career progression of all BBI, ABI, and BBT technicians so they promote on schedule. 7 NC Works Job Bank 7/28/2015 Posted Field Operations positions to the job bank for the Hickory market. Page 5

9 2015 FCC EEO Public File Report for Charter Communications Catawba Cnty, NC This Report Covers September 1, 2014 through August 31, 2015 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED State FCC Unit Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Interviewees Referred Number Hired Outside Sales Representative Hickory NC Charter.com 3 1 Employee Referral 3 2 Indeed* 2 0 Charter TV* Total Outside Sales Representative Hickory NC Employee Referral 1 0 Indeed* Total Outside Sales Representative Hickory NC Charter.com 2 0 Employee Referral 7 1 Indeed* 3 2 monster* Total Sup, Direct Sales I-SFU Employee Referral Total Sup, Direct Sales I-SFU Employee Referral Total 1 1 Grand Total Page 1

10 Name of Recruitment Source Street Address City, State, Zip Contact Person Telephone Number Entitled to Notification? Total Number of Referrals 9002 N. Purdue Rd., Indianapolis, IN Direct Employers Ste directemployers.org No Powerscourt Charter.com Dr. St. Louis, MO charter.com/careers No 5 RecruitMilitary 422 West Loveland Ave. Loveland, OH recruitmilitary.com No 0 LinkedIn 2029 Stierlin Court RECRUITMENT SOURCE LIST Mountain View, CA linkedin.com No 0 GlassDoor.com 100 Shoreline Highway, Building A Mill Valley, CA glassdoor.com No 0 Employee Referral 13 monster* 1 Indeed* 6 Charter TV* 1 The sources marked with (*) in this report are sources that were identified by interviewees as referral sources, but that: (1) Charter did not use directly as a recruitment sources; and/or (2) interviewees were unable to identify more precisely. Many job boards and job banks pull charter's job vacancies from its website and post them independently via their own systems. Accordingly, applicants often learn about Charter's job vacancies from sources that Charter does not post with directly or track. Charter is a member of Direct Employers Association. Through this nonprofit network, job vacancies for this unit are distributed to a wide array of recruitment sources, including, but not limited to, educational institutions, state workforce agencies and job bank(s), and organizations that distribute employment opportunities to women, minorities, the disabled, and veterans. Page 2

11 # Name Date Description 1 Tuition Reimbursement Charter Communications has a tuition reimbursement program where employees can take college courses to enhance their skills to better prepare them for their current jobs and/or advanced positions. 2 Training Programs for All Charter Communications requires new employees complete training on the following topics: fostering mutual respect in the workplace, Charter's Code of Conduct, information security, privacy, records and information management, timekeeping, and performance management. 3 Training Programs for Management-Level Supplemental Recruitment Initiatives: at the supervisor level and above can participate in a variety of training programs devised to assist with leadership development and policy administration skills. Offerings provided at various times during this plan year included Civil Treatment for Leaders, Communicating for Leadership Success, Coaching for Peak Performance, Interviewing and Selection, Planning and Delegation, and High Performing Teams. Charter also offers a robust training offering on an electronic learning platform. These electronic courses span a variety of topics, including communication, presentation, time management, managing change, project management, treating employees fairly, and software skills. Page 3