2014 FCC EEO Public File Report for Charter Communications OPS Tangipahoa Parish Cnty LA

Transcription

1 2014 FCC EEO Public File Report for Charter Communications OPS Tangipahoa Parish Cnty LA This Report Covers September 1, 2013 through August 31, 2014 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED State FCC Unit LA OPS Tangipahoa Parish Cnty LA Interviewees Referred by Each Recruitment Source Number Hired Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Administrative Assistant I Charter.com 5 1 Google 1 0 Internal 1 0 Employee / Friend Referral Total Broadband Installer Charter.com 3 3 Google 1 0 Internal 1 0 Employee / Friend Referral Total Broadband Installer Charter.com 1 0 Employee / Friend Referral Total Broadband Installer Charter.com Total Broadband Installer Charter.com 6 1 TV Advertisement 2 1 Yahoo.com 1 1 Employee / Friend Referral Total Broadband Installer Charter.com 3 3 TV Advertisement 1 0 Employee / Friend Referral 1 1

2 Broadband Installer Employment Seeker Total Broadband Installer Charter.com 2 1 TV Advertisement 1 0 Employment Seeker 0 0 Monster.com 1 1 Thibodaux High School Career and Job Fair Total Broadband Installer Charter.com 10 1 Google 3 1 Internal 3 3 TV Advertisement 1 0 Employee / Friend Referral 4 3 Employment Seeker 0 0 Hiring Our Heroes 1 0 LA Workforce Commission - ihire 1 0 GI Jobs.com 1 0 Workforce Development Office - Career Center 0 0 Chamber of Commerce 0 0 Louisiana Technical College - Career Center 0 0 NAACP - Career Center 0 0 Junior League of Covington 0 0 United Way of Covington 0 0 American Red Cross 0 0 Salvation Army Total Broadband Installer Charter.com 4 2 Google 1 0 Internal 1 1 Employee / Friend Referral 1 0 Workforce Development Office - Career Center 0 0 Chamber of Commerce 0 0 Louisiana Technical College - Career Center 0 0 NAACP - Career Center 0 0 Junior League of Covington 0 0 United Way of Covington 0 0 American Red Cross 0 0 Salvation Army Total Broadband Installer Charter.com Total 1 1

3 Broadband Installer Charter.com 3 1 Google 1 0 Employee / Friend Referral Total Broadband Installer Charter.com 3 1 Google 1 0 Employee / Friend Referral Total Broadband Technician Sr Internal Total Broadband Technician Sr Internal Total Broadband Technician Sr Internal Total CB Broadband Technician Internal Total Field Auditor Charter.com Total Field Auditor Charter.com 5 1 Internal 1 0 Employment Seeker 0 0 Hiring Our Heroes Total Field Auditor Charter.com 5 1 Employee / Friend Referral 1 0 Workforce Development Office - Career Center 0 0 Chamber of Commerce 0 0 Louisiana Technical College - Career Center 0 0 NAACP - Career Center 0 0 Junior League of Covington 0 0 United Way of Covington 0 0 American Red Cross 0 0 Salvation Army Total Sup, Technical Ops I Internal Total 13 1

4 Sup, Technical Ops I Charter.com 1 0 Internal Total Sup, Warehouse Employee / Friend Referral 1 1 Employment Seeker 0 0 Hiring Our Heroes Total System Technician I Internal Total System Technician I Internal Total System Technician I Internal Total System Technician I Internal 5 2 Employee / Friend Referral 1 0 Employment Seeker 0 0 Hiring Our Heroes Total Warehouse Technician Charter.com 1 1 Internal 1 1 Employee / Friend Referral Total Warehouse Technician Internal Total 1 1 Grand Total

5 RECRUITMENT SOURCE LIST Name of Recruitment Source Street Address City, State, Zip Contact Person Telephone Number Entitled to Notification? Total Number of Referrals Charter.com 1757 North Pointe Rd Columbia, TN Ammie Murry No 58 Direct Employers' Association 9200 N. Purdue Road, Suite 100 Indianapolis, IN No 0 Employee/Friend Referral 1757 North Pointe Rd Columbia, TN Ammie Murry No 22 Internal Candidate 1757 North Pointe Rd Columbia, TN Ammie Murry No 52 TV Advertisement No 5 Google* No 8 Hiring Our Heroes No 1 Monster.com* No 1 Gijobs.com* No 1 Yahoo.com No 1 Thibodaux High School Carrer and Job Fair 1355 Tiger Drive Thibodaux, LA Suella Washington No 0 LA Workforce Commission - ihire Andre No 1 Workforce Development Office - Career Center 1745 SW Railroad Ave Hammond, LA No 0 Chamber of Commerce 400 NW Railroad Ave Hammond, LA No 0 Louisiana Technical College - Career Center P.O. Box 489 Hammond, LA No 0 NAACP - Career Center 1150 Florida Blvd Baton Rouge, LA No 0 Junior League of Covington 529 N. Columbia St Covington, LA No 0 United Way of Covington 800 N Causeway Blvd Ste 18 Mandeville, LA No 0 American Red Cross 300 Ashland Way Madisonville, LA No 0 Salvation Army 1584 Elderberry Loop Mandeville, LA No 0 *Charter is a member of the Direct Employers Association. Though this nonprofit network, job vacancies for this unit are distributed to a wide array of recruitment sources, including, but not limited to, educational institutions state workforce agencies and job bank(s), and organizations that distributes to women, minorities, the disabled, and veterans. * The sources marked with (*) in this report are sources that were identified by interviewees as referral sources, but that: (1) Charter did not use directly as a recruitment source; and/or (2) Interviewees were unable to identify more precisely. Many job boards and job banks pull Charter s job vacancies from its website and repost them independently via their own systems. Applicants, therefore, often learn about Charter s job vacancies from sources that Charter does not post with directly and cannot track.

6 Supplemental Recruitment Initiatives: # Name Date 1 Career Pathing Program ongoing 2 Jones/NCTI University ongoing 3 The Advocate 9/6/2014-9/14/ Hiring Our Heroes 4/16/ Employment Seekers 5/8/ Thibodaux High School Career and Job Fair 2/19/ Charter On-Site Hiring Event 8/11/2014-8/12/ Workforce Development Office - Career Center ongoing 9 Chamber of Commerce ongoing 10 Louisiana Technical College - Career Center ongoing 11 NAACP - Career Center ongoing 12 Junior League of Covington ongoing 13 United Way of Covington ongoing 14 American Red Cross ongoing 15 Salvation Army ongoing Description Allows BBT and System Technician the ability to self-promote Charter pays for the cost of this program to allow our employee's to take classes designed to increase their knowledge in the cable industry. Newpaper advertisement for Broadband Installers Career Fair Career Fair Career Fair On-site hiring event Broadband Installers

7 2014 FCC EEO Public File Report for Charter Communications OPS Tangipahoa Parish Cnty LA This Report Covers September 1, 2013 through August 31, 2014 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED State FCC Unit LA OPS Tangipahoa Parish Cnty LA Interviewees Referred by Each Recruitment Source Number Hired Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Direct Sales Rep CareerBuilder.com 1 0 Charter Recruiter 3 0 Charter.com 6 2 Craigslist.com 1 0 Employee Referral 3 0 Google.com 1 0 Indeed.com 3 0 Monster 4 0 TV Ad 3 0 SLU Career Services 1 0 LA Workforce Total Direct Sales Rep Employee Referral 2 1 Indeed.com Total Direct Sales Rep Employee Referral 4 4 Google.com 1 1 Indeed.com Total Mgr, Sales I -Direct Sales-SFU Charter.com Total Sup, Direct Sales I-SFU Charter.com 1 0 Employee Referral 1 0 Google.com 1 1 Indeed.com Total Sup, Direct Sales I-SFU Charter.com 2 0 Page 1

8 Sup, Direct Sales I-SFU Indeed.com 1 0 The Ladders Total 4 1 Grand Total Page 2

9 RECRUITMENT SOURCE LIST Name of Recruitment Source Street Address City, State, Zip Contact Person Telephone Number Entitled to Notification? Total Number of Referrals NAACP Career Center Baton Rouge, LA 0 CareerBuilder 200 N. LaSalle St. Chicago, IL Junior League of Covington 529 N Columbia St Covington, LA 0 Saint Tammany West Chamber of Commerce 610 Hollycrest Blvd Covington, LA 0 Eunice Chamber of Commerce P.O. Box 508 Eunice, LA 0 Chamber of Commerce Hammond, LA 0 Workforce Development Office Career Center Hammond, LA 0 Houma Terrebonne Chamber of Commerce 6133 Highway 311 Houma, LA 0 Louisiana Workforce Commission 309 Goode St Ste C Houma, LA 1 Workforce Development Office 807 Barrow St. Houma, LA 0 Our Lady of Perpetual Help Church 920 S Broadway Jennings, LA 0 Junior League of Lafayette 504 Richland Ave Lafayette, LA 0 Recruitmilitary.com 422 W. Loveland Ave Loveland, Ohio Monster.com 5 Clock Tower Place Maynard, MA Opelousas Chamber of Commerce 109 West Vine Opelousas, LA 0 State of Louisiana Unemployment Office Opelousas, LA 0 State of Louisiana Unemployment Office Opelousas, LA 0 SLU Career Severices 1 Salesjobs.com 360 Spear St. San Francisco, CA Slidell Chamber of Commerce 118 Wast Hall Avenue Slidell, LA Jennifer Young 0 St. Margaret Mary church 1050 Robert Road Slidell, LA Paul Rohlinger 0 Thibodaux Chamber of Commerce 318 E Bayou Rd Thibodaux, LA 0 SalesGravey.com PO Box 1389 Thomson, GA Charter Recruiter No 3 Charter TV No 3 Charter.com 10 Craigslist.org Job Posting No 1 Direct Employers Association 0 Employee Referral No 10 Facebook.com 0 Indeed.com 11 Google.com No 3 TheLadders.com 1 LinkedIn.com 0 Simply Hired Page 3 No 0

10 Twitter 0 Page 4

11 Supplemental Recruitment Initiatives: # Name Date 1 Charter Ongoing Establishment of training programs designed to enable unit personnel to acquire skills that could qualify them for higher level 2 positions Ongoing Description Charter is a member of the Direct Employers Association. Though this non-profit network, job vacancies for this unit are distributed to a wide array of recruitment sources, including, but not limited to, educational institutions, state workforce agencies, and job banks(s), and organizations that distributes to women, minorities, the disabled, and veterans. Charter Communications arranges comprehensive training programs for all new Direct Sales Representatives (8 day) and Customer Sales and Service Center Representatives/Store Associates (28 day) enabling acquisition of skills to qualify them for higher level positions. Additionally, through the self assessment Career Progression Program, Representatives and Associates are able to self promote to Store Specialist positions. Supervisors and managers participated in a variety of training programs Page 5

12 2014 FCC EEO Public File Report for Charter Communications OPS Tangipahoa Parish Cnty LA This Report Covers September 1, 2013 through August 31, 2014 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: 3 3 Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED State FCC Unit LA OPS Tangipahoa Parish Cnty LA Interviewees Referred by Each Recruitment Source Number Hired Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Business Account Executive Referral 1 1 Direct Employers 0 0 Employee Referral Total Mgr, Sales Business Accounts Internal 1 1 Direct Employers Total 1 1 Grand Total 3 3 The sources marked with (*) in this report are sources that were identified by interviewees as referral sources, but that: (1) Charter did not use directly as a recruitment sources; and/or (2) interviewees were unable to identify more precisely. Many job boards and job banks pull charter's job vacancies from its website and post them independently via their own systems. Accordingly, applicants often learn about Charter's job vacancies from sources that Charter does not post with directly or track. NOTE: Charter is a member of DirectEmployers Association. Through this nonprofit network, the job vacancies for this unit are broadly disseminated to a wide array of recruitment sources, including but not limited to, educational institutions, state job bank (s), and organizations that distribute employment opportunities to women, minorities, the disabled, and veterans. *Referral

13 RECRUITMENT SOURCE LIST Name of Recruitment Source Street Address City, State, Zip Contact Person Telephone Number Entitled to Notification? Charter Internal Employee 701 Westin Oak Drive Hammond, LA No 1 Direct Employers 9002 N. Purdue Road, Suite 100 Indianapolis, Indiana (317) No 0 Employee Referral 1 Total Number of Referrals

14 Supplemental Recruitment Initiatives: # Name Date 1 Tuition Reimbursement Ongoing 2 Management Training Ongoing Description Charter has a tuition reimbursement program where employees can take college courses to enhance their skills to better prepare them for their current jobs and/or advanced positions Charter provides training to management level personnel as to methods of ensuring equal employment opportunity and preventing discrimination, including Civil Treatment for Managers workshop

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