2015 FCC EEO Public File Report for Charter Communications

Transcription

1 2015 FCC EEO Public File Report for Charter Communications Ops St. Tammany Parish Cnty LA This Report Covers September 1, 2014 through August 31, 2015 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: 1 7 Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Interviewees Referred Number Hired Major Account Rep I CB LinkedIn * 1 1 Employee Referal 2 0 Google* 1 0 LinkedIn* 1 0 Charter.com 2 0 DirectEmployers Total 7 1 Grand Total 7 1 Page 1

2 Name of Recruitment Source Street Address City, State, Zip Contact Person Telephone Number Entitled to Notification? Total Number of Referrals 9002 N. Purdue Rd., Indianapolis, IN Direct Employers Ste directemployers.org No Powerscourt Charter.com Dr. St. Louis, MO charter.com/careers No 2 RecruitMilitary 422 West Loveland Ave. Loveland, OH recruitmilitary.com No LinkedIn* 2029 Stierlin Court RECRUITMENT SOURCE LIST Mountain View, CA linkedin.com No 2 GlassDoor.com 100 Shoreline Highway, Building A Mill Valley, CA glassdoor.com No Employee Referrals N/A N/A N/A N/A No 2 Google* 1600 Amphitheatre Parkway Mountain View, CA google.com No 1 The sources marked with (*) in this report are sources that were identified by interviewees as referral sources, but that: (1) Charter did not use directly as recruitment sources; and/or (2) interviewees were unable to identify more precisely. Many job boards and job banks pull Charter's job vacancies from its website and post them independently via there own systems. Accordingly, applicants often learn about Charter's job vacancies from sources that Charter does not post directly or track. Charter is a member of DirectEmployers Association. Through this nonprofit network, job vacancies for this unite are distributed to a wide array of recruitment sources, including, but not limited to, educational institutions, state workforce agencies and job bank(s), and organizations that distribute employment opportunities to women, minorities, the disabled, and veterans. Page 2

3 # Name Date Description 1 Tuition Reimbursement Ongoing Charter Communications has a tuition reimbursement program where employees can take college courses to enhance their skills to better prepare them for their current jobs and/or advanced positions. 2 Training Programs for All Employees Ongoing Charter Communications requires new employees complete training on the following topics: fostering mutual respect in the workplace, Charter's Code of Conduct, information security, privacy, records and information management, timekeeping, and performance management. 3 Training Programs for Management-Level Employees Ongoing Supplemental Recruitment Initiatives: Employees at the supervisor level and above can participate in a variety of training programs devised to assist with leadership development and policy administration skills. Offerings provided at various times during this plan year included Civil Treatment for Leaders, Communicating for Leadership Success, Coaching for Peak Performance, Interviewing and Selection, Planning and Delegation, and High Performing Teams. Charter also offers a robust training offering on an electronic learning platform. These electronic courses span a variety of topics, including communication, presentation, time management, managing change, project management, treating employees fairly, and software skills. Page 4

4 2015 FCC EEO Public File Report for Charter Communications St. Tammany Parish Cnty LA This Report Covers September 1, 2014 through August 31, 2015 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED State FCC Unit (All) (All) Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Interviewees Referred Number Hired Broadband Installer-Picayune, MS; C Charter.com 1 0 Employee Referral 2 1 Indeed* Total Broadband Installer-Slidell, La Charter.com 1 0 Department of Labor 1 1 Indeed* Total Broadband Installer-Slidell, La Charter.com 1 1 Employee Referral 2 1 Indeed* 2 1 Monster* 1 0 Yahoo* Total Broadband Installer - Slidell, LA Charter.com 2 0 Employee Referral 4 4 Indeed* 1 1 Monster* 1 1 Google* 2 0 "TV Ads" Total Broadband Installer-Slidell, La Charter.com 3 1 Employee Referral 2 1 1

5 Broadband Installer-Slidell, La Google* Total Broadband Installer-Slidell/MandevilleCharter.com 3 2 Employee Referral 5 2 Indeed* 4 2 Monster* 1 0 GI Jobs* 1 0 "TV Ads" 1 0 The Advocate Total Broadband Installer - Slidell/PearlRiveCharter.com 2 0 Employee Referral 2 2 Indeed* 2 1 Google* 1 0 Hiring our Heros - US Chamber of Commerce Foundation 0 0 Delgado Community College 0 0 Nunez Community College 0 0 Job Seekers Ministry / St Margaret Mary Church 0 0 Slidell Chamber of Commerce 0 0 United Way of St. Tammany 0 0 United Way for Covington 0 0 American Red Cross 0 0 Salvation Army 0 0 "TV Ads" Total Broadband Installer-Slidell, Pearl RiveCharter.com 1 0 Employee Referral 2 0 Indeed* 3 1 Hiring our Heros - US Chamber of Commerce Foundation 0 0 Delgado Community College 0 0 Nunez Community College 0 0 Job Seekers Ministry / St Margaret Mary Church 0 0 Slidell Chamber of Commerce 0 0 United Way of St. Tammany 0 0 United Way for Covington 0 0 American Red Cross 0 0 Salvation Army 0 0 "TV Ads" Total Broadband Installer-Slidell,Pearl RiveCharter.com 2 0 Department of Labor 1 0 Employee Referral 6 3 2

6 Broadband Installer-Slidell,Pearl RiveNewspaper 2 0 Monster* 1 0 RecruitMilitary* 1 1 The Times - Picayune 0 0 "TV Ads" 1 0 On-Site Hiring Event Total Broadband Technician Sr - Slidell, LACharter.com 1 1 Employee Referral 2 2 Direct Employers Total CB Broadband Technician - Slidell, L Charter.com 2 1 Career Fair Total Dispatcher II - **2nd shift** Charter.com Total Dispatcher II - **3rd Shift** - Slidell, L Charter.com Total Dispatcher II - Slidell, LA **3rd Shift**Charter.com Total Dispatcher I - Slidell, LA Indeed* Total Dispatcher I - Slidell, LA Charter.com 2 1 Indeed* Total Dispatcher I - Slidell, LA Charter.com 2 2 Indeed* Total Dispatcher I-Slidell, LA Employee Referral 1 0 Indeed* 2 1 Yahoo* Total Field Auditor-Slidell, LA Employee Referral 1 0 Indeed* 2 1 3

7 Field Auditor-Slidell, LA Total Field Auditor-Slidell/Mandeville, LA Charter.com 2 0 Employee Referral 1 1 Indeed* 2 1 Hiring our Heros - US Chamber of Commerce Foundation 0 0 Delgado Community College 0 0 Nunez Community College 0 0 Job Seekers Ministry / St Margaret Mary Church 0 0 Slidell Chamber of Commerce 0 0 United Way of St. Tammany 0 0 United Way for Covington 0 0 American Red Cross 0 0 Salvation Army 0 0 "TV Ads" Total QA Inspector I - Slidell, LA Indeed* Total Sup, Technical Ops I - Slidell Charter.com 6 1 Employee Referral Total Sup, Technical Ops I (System Techn Charter.com 7 1 JobMotor* Total Sup, Technical Service - Slidell, LA Charter.com 3 0 Employee Referral 2 1 Google* Total Sup, Technical Service - Slidell, LA Charter.com 12 1 Employee Referral Total System Technician I - **2nd Shift** S Charter.com 1 0 Employee Referral 1 0 Indeed* 4 1 "TV Ads" Total System Technician I - Slidell, LA Charter.com 4 2 4

8 System Technician I - Slidell, LA Employee Referral 2 0 "TV Ads" Total System Technician I **3rd shift**- CovCharter.com 2 0 Employee Referral 1 0 Indeed* 3 1 "TV Ads" Total Workforce Mgmt Technical Coord - SCharter.com 1 1 Direct Employers Total Workforce Mgmt Technical Coord - SCharter.com 2 0 Indeed* Total 3 1 Grand Total

9 RECRUITMENT SOURCE LIST Name of Recruitment Source Street Address City, State, Zip Contact Person Telephone Number Entitled to Notification? Total Number of Referrals Direct Employers 9002 N. Purdue Rd., Ste. 100 Indianapolis, IN directemployers.org No 0 Charter.com Powerscourt Dr. St. Louis, MO charter.com/careers No 68 RecruitMilitary 422 West Loveland Ave. Loveland, OH recruitmilitary.com No 1 LinkedIn 2029 Stierlin Court Mountain View, CA linkedin.com No 0 GlassDoor.com 100 Shoreline Highway, Building A Mill Valley, CA glassdoor.com No 0 Hiring our Heros - US Chamber of Commerce Foundation 3400 Tulane Ave New Orleans, LA No 0 Delgado Community College 655 City Park Avenue New Orleans, LA Titus Johnson No 0 Nunez Community College 3710 Paris Road Chalmetter, LA Michele Minor No 0 Job Seekers Ministry / St Margaret Mary Church 1050 Robert Road Slidell, LA Paul Rohlinger No 0 Slidell Chamber of Commerce 118 Wast Hall Avenue Slidell, LA Jennifer Young No 0 United Way of St. Tammany 800 N Causeway Blvd Mandeville, LA No 0 United Way for Covington 800 N Causeway Blvd, Suite 1B Mandeville, LA No 0 American Red Cross 2640 Canal St New Orleans, LA No 0 Salvation Army 1584 Elderberry Loop Mandeville, LA No 0 On Site Hiring Event Highway U.S. 11 Slidell, LA Pam Dunn ext No 0 The Advocate P.O. Box 588 Baton rouge, LA Pam Dunn ext No 0 The Times - Picayune 3800 Howard Avenue New Orleans, LA Pam Dunn ext No 0 Monster* 4 Indeed* 49 Employee Referral 42 Department of Labor* 2 Recruit Military 1 Yahoo* 2 TV Ads Powerscourt Dr. St. Louis, MO charter.com/careers No 11 Google* 5 GI Jobs* 1 Job Motor* 1 Newspaper 2 Charter is a member of DirectEmployers Association. Through this nonprofit network, job vacancies for this unit are distributed to a wide array of recruitment sources, including, but not limited to, educational institutions, state workforce agencies and job bank(s), and organizations that distribute employment opportunities to women, minorities, the disabled, and veterans. The sources marked with (*) in this report are sources that were identified by interviewees as referral sources, but that: (1) Charter did not use directly as a recruitment sources; and/or (2) interviewees were unable to identify more precisely. Many job boards and job banks pull charter's job vacancies from its website and post them independently via their own systems. Accordingly, applicants often learn about Charter's job vacancies from sources that Charter does not post with directly or track. 6

10 Supplemental Recruitment Initiatives: # Name Date Description 1 Tuition Reimbursement Ongoing Charter Communications has a tuition reimbursement program where employees can take college courses to enhance their skills to better prepare them for their current jobs and/or advanced positions. 2 Training Programs for All Employees Ongoing Charter Communications requires new employees complete training on the following topics: fostering mutual respect in the workplace, Charter's Code of Conduct, information security, privacy, records and information management, timekeeping, and performance management. 3 Training Programs for Management-Level Employees Ongoing Employees at the supervisor level and above can participate in a variety of training programs devised to assist with leadership development and policy administration skills. Offerings provided at various times during this plan year included Civil Treatment for Leaders, Communicating for Leadership Success, Coaching for Peak Performance, Interviewing and Selection, Planning and Delegation, and High Performing Teams. Charter also offers a robust training offering on an electronic learning platform. These electronic courses span a variety of topics, including communication, presentation, time management, managing change, project management, treating employees fairly, and software skills. 4 Delgado Community College Ongoing Outreach memorandums submitted to enhance applicant pool 5 Nunez Community College Ongoing Outreach memorandums submitted to enhance applicant pool 6 Job Seekers Ministry / St Margaret Mary Church Ongoing Outreach memorandums submitted to enhance applicant pool 7 Slidell Chamber of Commerce Ongoing Outreach memorandums submitted to enhance applicant pool 8 United Way of St. Tammany Ongoing Outreach memorandums submitted to enhance applicant pool 9 United Way for Covington Ongoing Outreach memorandums submitted to enhance applicant pool 10 American Red Cross Ongoing Outreach memorandums submitted to enhance applicant pool 11 Salvation Army Ongoing Outreach memorandums submitted to enhance applicant pool 12 Career Fair - Slidell, LA May 4-5, 2015 Career Fair 13 The Times - Picayune May-15 Newspaper Advertisement 14 Career Pathing Program Ongoing Allows BBT and System Technician the ability to self-promote 15 Jones/NCTI University Ongoing Charter pays for the cost of this program to allow our employee's to take classes designed to increase their knowledge in the cable industry. 7

11 2015 FCC EEO Public File Report for Charter Communications St. Tammany Parish County LA This Report Covers September 1, 2014 through August 31, 2015 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED State FCC Unit (All) (All) Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Interviewees Referred Number Hired Job Fair - Feb 11th, Covington LA Charter.com 1 1 Job Fair Covington* 1 1 Google* 1 1 Louisiana Workforce Commission* Total MDU Relationship Executive Employee Referral Total Outside Sales Representative - Slide Charter.com 8 3 Job Fair Covington* 1 1 Louisiana Workforce Commission* 1 0 Employee Referral 9 3 Hiring Our Heroes* 1 1 Charter TV* 1 0 Indeed* Total Outside Sales Representative Slidell Charter.com 4 1 Google* 1 0 Employee Referral 10 6 Charter TV* Total Outside Sales Representative Slidell Charter.com 1 0 Employee Referral Total 7 3 Page 1

12 Sup, Direct Sales I-SFU Employee Referral Total SUPERVISOR, DIRECT SALES I-SFCharter.com Total 1 1 Grand Total Page 2

13 Name of Recruitment Source Street Address City, State, Zip Contact Person Telephone Number Entitled to Notification? Total Number of Referrals 9002 N. Purdue Rd., Indianapolis, IN Direct Employers Ste directemployers.org No Powerscourt Charter.com Dr. St. Louis, MO charter.com/careers No 15 RecruitMilitary 422 West Loveland Ave. Loveland, OH recruitmilitary.com No 0 LinkedIn 2029 Stierlin Court RECRUITMENT SOURCE LIST Mountain View, CA linkedin.com No 0 GlassDoor.com 100 Shoreline Highway, Building A Mill Valley, CA glassdoor.com No 0 Employe Referral 26 Indeed* 3 Google* 2 Charter TV* 2 Louisiana Workforce Commission* 2 Job Fair Covington* 2 Hiring Our Heroes* 1 The sources marked with (*) in this report are sources that were identified by interviewees as referral sources, but that: (1) Charter did not use directly as a recruitment sources; and/or (2) interviewees were unable to identify more precisely. Many job boards and job banks pull charter's job vacancies from its website and post them independently via their own systems. Accordingly, applicants often learn about Charter's job vacancies from sources that Charter does not post with directly or track. Charter is a member of Direct Employers Association. Through this nonprofit network, job vacancies for this unit are distributed to a wide array of recruitment sources, including, but not limited to, educational institutions, state workforce agencies and job bank(s), and organizations that distribute employment opportunities to women, minorities, the disabled, and veterans. Page 3

14 # Name Date Description 1 Tuition Reimbursement Ongoing Charter Communications has a tuition reimbursement program where employees can take college courses to enhance their skills to better prepare them for their current jobs and/or advanced positions. 2 Training Programs for All Employees Ongoing Charter Communications requires new employees complete training on the following topics: fostering mutual respect in the workplace, Charter's Code of Conduct, information security, privacy, records and information management, timekeeping, and performance management. 3 Training Programs for Management-Level Employees Ongoing Supplemental Recruitment Initiatives: Employees at the supervisor level and above can participate in a variety of training programs devised to assist with leadership development and policy administration skills. Offerings provided at various times during this plan year included Civil Treatment for Leaders, Communicating for Leadership Success, Coaching for Peak Performance, Interviewing and Selection, Planning and Delegation, and High Performing Teams. Charter also offers a robust training offering on an electronic learning platform. These electronic courses span a variety of topics, including communication, presentation, time management, managing change, project management, treating employees fairly, and software skills. Page 4