OMCNews. The right care, right here. Inside this Issue

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1 OMCNews The right care, right here. Growth West Plains Couple First Weight Loss Surgeries at OMC John and Nicole Smith began their weight loss journey over a year ago John and Nicole Smith of West Plains are obsessed with My 600-Pound Life, a reality show where each episode follows a year in the life of a morbidly obese person. Together, John and Nicole weighed 615 pounds at the beginning of their weight loss journey, with Nicole weighing in at 275 and John at 340. The couple knew they could not reach their weight loss goals alone, and sought help from Dr. Magdy Giurgius, a board certified bariatric surgeon at Ozarks Medical Center Surgical Specialist Clinic. We knew we had come to the right place to begin this journey. The family atmosphere that we experienced from Dr. Giurgius and his staff just felt right, said Nicole. And the warmth and compassion from Dr. Giurgius made it seem right to trust him with, basically, our lives, John added. John and Nicole Smith, down a total of 112 pounds together on their journey to lose 255 pounds total. The Smiths both had gastric sleeve surgery performed by Dr. Magdy Giurgius of OMC Surgical Specialist Clinic. John s weight loss goal is fueled by his need for ankle surgery. Born with a birth defect of an extra tendon in his foot, he had surgery when he was young to remove the tendon and reset the foot. The surgery didn t repair the problem and he soon began walking on the side of his foot. A few more surgeries, metal bracket and screws put in, and he was still in severe pain when walking. He met with an ankle surgeon in Springfield and was told he weighed too much for the surgery to be a success. John was referred to a pain management clinic and it appeared that his only option was to be on pain medication the rest of his life. I decided that I wasn t going to settle for that. I want to lose the weight and go back to that ankle surgeon and say, Am I too fat now? John said. I wanted to get off the pain meds, get back to a real life, and be able to run with my son. John and Nicole s son, Zackary, is a motivator for them both. We want to be healthy not only for our sake, but for Zack s, too, Nicole said. We are planning to drive down to Mammoth Spring to walk around the park with him. That is something that we would have never considered before. March 24, 2017 Inside this Issue Policy Updated: Accessing personal or family medical records. See page 4. Meet the latest new hires! See page 5. Friendship Circle Preschool visits OMC. See page 8. Mission To provide exceptional, compassionate care to all we serve. Vision We will change lives by nurturing hope, improving health and encouraging wellness every person every time.

2 March 24, Growth First Weight Loss Surgeries, continued from page 1 After the initial visit with Dr. Giurgius, John and Nicole began their treatment plan prior to their gastric sleeve surgery. John started his appointments with Dr. Aaron Newton, a primary care doctor at OMC Gainesville Medical Clinic in January Nicole soon followed, and began seeing Dr. Newton in April They both met with Dr. Newton monthly to weigh in, visit about their progress, or work to figure out what went wrong if they didn t lose weight for the month. They also had preoperative appointments with Chris Henson, OMC Dietician; Josh Drummond, OMC Physical Therapist; Jennifer Crockarell, OMC Bariatric Coordinator, and Dr. Jennifer Long, OMC Psychologist. We both found the support system we needed in Dr. Giurgius, Dr. Newton and the bariatric surgery team. They were all there for us. When I couldn t break the 300 pound mark, Dr. Newton took the time to talk to me to find out what was working and what wasn t. He got me back on track, John said. During Dr. Newton s care prior to surgery, John lost 63 pounds and Nicole lost 49 pounds. The monthly visits, weigh-ins, and treatment plan were documented for insurance purposes, and in both cases, insurance covered their visits and their weight loss surgery. This is not an easy fix. This is a lifestyle change. We changed to a low carb, low calorie diet, Nicole said. It s a mind thing, you have to set yourself up to win and not fail, John added. John and Nicole both stressed that keeping a food journal is important. It keeps you accountable, Nicole said. They use the phone app My Fitness Pal to log their meals. Dr. Giurgius performed Nicole s gastric sleeve surgery on January 25, 2017 and John s on February 1, Gastric Sleeve Surgery consists of creating a small, sleeve-shaped stomach about the size of a banana, during a laparoscopic surgery. Weight loss occurs because the procedure causes the stomach to tolerate a limited amount of food, causing the feeling of fullness more quickly. Nicole had her surgery on a Wednesday and was back to work on Friday. By Sunday, I was able to move perfectly fine, but it took about a week and a half to not have any pain when doing movements that required using my stomach muscles, Nicole said. John s recovery was a little more difficult. It was about a week before I was getting around. I did make myself get up and walk when I felt bloated or sick to my stomach, John said. It definitely helps having your partner go through this with you, John said. You need a strong support system, and we had one with each other. For those who don t, we created a Facebook group, so we can help others who are considering gastric sleeve surgery, Nicole said. The group can be found on Facebook in a search for: West Plains Gastric Sleeve Journey. The couple still has a ways to go in meeting their goals. Nicole s goal weight is 140 to 160 pounds and John s goal weight is 180 to 200 pounds. It s not an easy journey, Nicole said. But we have a wonderful support system with Dr. Giurgius, Dr. Newton and Chris Henson. That support continues for John and Nicole until they reach their weight loss goal and beyond. They will have follow-up appointments with the bariatric surgery team which include continuous monitoring of weight loss, nutrition counseling, adherence to vitamin intake and daily exercise and activities. You know you ve cured yourself when you can drive through McDonald s and buy your son a kid s meal and not order anything for yourself, John said. The sleeve is a tool, just another thing to help us in our weight loss, Nicole said. The weight loss has definitely helped us. We re happier, our marriage is better, Nicole said Father, be with the patients. Bless them with Going into this with a positive attitude and your healing touch, bless and guide the doctors outlook is important, Nicole said. And make and nurses, be with them here in the hospital the best of the situation and not be scared of it, John added. and walk with them in their daily lives. In your Son s name, Amen. For more information about Gastric Sleeve Surgery, contact OMC Surgical Specialist Weekly Prayer brought to you Clinic at by the OMC Chaplains

3 March 24, People Dress in Support in March Dress in support days are Fridays in March. Stickers are $5 each with proceeds going to the Cancer Treatment Fund. Each Friday in March is Dress in Support of Colon Cancer Awareness. All funds raised will go to the Cancer Treatment Center. Dress code is nice jeans and collared shirt (no T-shirts may be worn). Please verify with your supervisor that your department may participate before purchasing Dress in Support stickers. Stickers may be purchased for $5.00 per Friday on the main campus at Main Admissions Registration, Heart Care Services and Neurosciences; in the Shaw building at Rehabilitation Services; in Parkway in Public Relations, BHC, Finance and the Foundation; Internal Medicine; and at OMC Home Care (Riverways). March is Colon Cancer Awareness month, and guess what? If you are over 50 years old and have not had your baseline screening colonoscopy, you need to take care of that. I know, because in 2012 I had my screening colonoscopy at OMC and we found a cancerous polyp. It was Stage 0-1. But if I had not had the colonoscopy it could have continued to grow OVER 50? HAVE YOU HAD YOURS? If not, Dr. Chris Cochran, Dr. Magdy Giurgius and Dr. Antony Joseph perform colonoscopies. ~ Gay Stover Gift Baskets for Volunteer Dinner This year s Annual Volunteer Dinner Is Thursday, June 22, The theme for the dinner is Happy Days (just in case you are already thinking about those wonderful gift baskets that you make for them every year). The gift baskets are always the HIGHLIGHT of the entire evening. Thank you all in advance. For more information, contact Dianne Hoover, Volunteer Coordinator at Service Patient Experience Results by Unit/Department March The Patient Experience Results by Unit/Department is published weekly in OMCNews. Green up arrows indicate results improved from last week. Black arrow indicates results unchanged from last week. Red down arrow indicates results declined from last week. If you have any questions, please contact Steve Culver, Service Excellence Director, < 62 nd Percentile 62 nd 75 th Percentile =>75 th Percentile Unit/Department Weekly Change Month to Date FEB Percentile Rank Quarter to Date 1Q2017 Percentile Rank STEMI Education Hours If you are in need of STEMI education hours, please take advantage of an ACS class (Acute Coronary Syndrome). ACS education will be offered on the following dates: April 18th (8:00am-12:00pm)- Willard Hunter Classroom May 9th (8:00am-12:00pm)- Joplin Conference Room To enroll in one of these classes: Log into Net Learning Search acute in the Enroll in Class section Click green + to enroll Erin Gibbs,BSEd., Education Manager, Education Services Fax erin.gibbs@ozarksmedicalcenter.com Year to Date 2017 Percentile Rank Inpatient - HCAHPS 48 th 40 th 40 th 74 Inpatient ICU HCAHPS 25 th 29 th 29 th 6 Inpatient OB HCAHPS 72 nd 93 rd 93 rd 8 Inpatient CSU HCAHPS 64 th 11 th 11 th 15 Year to Date Inpatient Med/Surg - HCAHPS 57 th 56 th 56 th 45 Emergency Dept. 86 th 30 th 30 th 69 Surgical Services 11 th 20 th 20 th 33 Clinics - CGCAHPS 30 th 29 th 29 th 233 OMC Home Care - HHCAHPS Behavioral Healthcare Clinic Rehabilitation Services Imaging Services 65 th 42 nd 42 nd Lab 71st 34 th 34 th Registration 58 th 34 th 34 th EVS 13 th 20 th 20 th Nutrition 25 th 18 th 18 th N

4 March 24, Quality Policy Updated ~ Accessing Personal or Family Medical Records If you need a copy of your medical record, there s a new process that you must follow that will further enhance our efforts at protecting PHI and ensuring our electronic systems are secure. Routinely, the OMC Security Officer reviews a report of all access to our electronic records that shows if you have accessed your own record, or the record of someone that may be related to you. These reports also tell us if you have accessed the record of an OMC patient without a legitimate reason to do so. All of these are investigated to ensure they were appropriate; meaning that you completed the appropriate authorization to do so. The latest report revealed that many of our co-workers have accessed their own or a relatives medical record or billing information within the last days, including co-workers at all levels of the organization up to and including members of leadership and physicians. None of these individuals had signed the appropriate forms before or after that access. Because it is our responsibility to ensure that ALL medical records are secure and the information private, we are revising the current policy which gave you the ability to access your own or your dependent children s medical record after completing a form and submitting it to HIM to be scanned into your record. This allowed us to be able to see that you had followed the appropriate process. Those on the latest access list had not done so. The new process is below: If you wish to obtain a copy of your medical record, you must present to the HIM Department of the hospital, or the OMC clinic supervisor/designee, sign the appropriate authorization requesting the exact document(s) you want copied and it will be provided to you. This applies to the medical record of your dependent children, spouse, or any of your relatives. If our random audit of the EMR reveals that you have inappropriately accessed your record, or any other medical record that you had no legitimate business purpose to access, this will be reported to the Privacy Officer who will then report this to Corporate Compliance Committee and Human Resources as appropriate. This breach may result in corrective action being imposed. The Department of Health and Human Services (HHS) and Office of Civil Rights (OCR) are focusing on processes in a healthcare organization that could lead to a security breach due to inappropriate access of our electronic medical record systems. Vanderbilt University Medical Center in Nashville, Tennessee, recently reported an internal breach where patient medical records including patient name, social security numbers and dates of birth were accessed by two employees with no legitimate reason for the information. This incident affected 3,247 patients, all of whom were notified by Vanderbilt and were offered credit monitoring because of the identifying information breached. Can you imagine the harm to our reputation if this happened to us? Credit monitoring isn t cheap, and anytime there is a breach that involves financial information (date of birth and social security number or insurance information) HIPAA mandates that credit monitoring be offered to all those involved. Lastly, the sheer volume of letters and other mandated notifications, possible onsite audits of our privacy and security program by HHS and OCR and the potential for huge fines imposed when we don t follow our own rules. Let s all do our best to do the right thing follow the policies and processes in place for HIPAA Privacy and Security. If you have any questions about this new process, contact the Privacy Officer by at jason.staggs@ozarksmedicalcenter.com, or the Release of Information staff in the HIM Department at extension Jason Staggs, RHIT, HIM Director / Privacy Officer, , ext 7014

5 March 24, People New Coworkers at Ozarks Medical Center! Meet the latest new hires to come through Orientation: First row, left to right: Marin Calloway, Patient Accounts Heather Shelton, Med/Surg Tiffany Sykes, BHC Leah Myers, Med/Surg Back row, left to right: Rusty Wilson, BHC Tammy Solida, Pathology Raven Campbell, Home Care Lacy Crawford, Med/Surg Michelle McKee, Internal Medicine You Rock Card from the Spouse of a Patient Dr. Crowe, Gary Brown, Heart Unit, Emergency Department, Lab Workers, ICU & All Involved: From start to finish, you saved my wife s life during a heart attack by unblocking her heart and inserting 3 stents in a double surgery. She s recovering well and I thank you in ICU for all the compassion you ve expressed. Thank you! Thank you! Thank you! Flu Counts For the week ending 3/18/17, flu activity in Howell County has increased. Influenza like illness encounters led to 250 flu tests being ordered through OMC s Lab with 72 positive results. Missouri DHSS s flu activity by county has not yet been updated for the last 2 weeks so total cases (reported to county health departments by all facilities) are not available, but the numbers reported by OMC are below. week ending: 12/17/ /24/ /31/2016 1/7/2017 1/14/2017 1/21/2017 1/28/2017 2/4/2017 2/11/2017 2/18/2017 2/25/2017 3/4/2017 3/11/2017 3/18/2017 OMC Lab confirmed Howell Oregon Wright Arkansas Shannon Co Texas Co Ozark Douglas Christian Carter Polk

6 March 24, Notes from Senior Leadership Meeting March 21, 2017 Administrator on Call Hand-off Kurt Abbey to Jeff Jones Good News Stories Tom Keller reported that OMC will be recognized for the Excellence in Eye Donation with a presentation on March 23. Gay Stover reported that the patient testimonial of OMC s first weight loss (gastric sleeve) surgery patients was posted on Ozark Radio News website and has been shared 35 times to other pages. Tom reported that the first weight loss balloon surgery was performed at OMC this week. Jeff reported that providers, supervisors, and finance team members attended a rural health care coding seminar and brought back good ideas and enthusiasm. Recognitions Kurt Abbey announced that the Emergency Department is at the 86th percentile in patient satisfaction for February. He also reported that the party for the most improved patient satisfaction score in the fourth quarter would be held at Surgical Specialists Clinic on March 23, when they will be presented the travelling trophy. Upcoming Calendar Items- March 21 -Med Exec 6:30pm, Colon Cancer Education Dinner 6pm. March 23- Surgery Committee 7am, Community Advisory Group noon, West Plains REDI 4pm, Board of Directors 5:30pm. Friday March 24 Mass Casualty Exercise. There will be no Senior Leadership meeting on March 28 due to some members attending conferences and vacations. MEC Agenda and Green Light Report Tom led a discussion of the agenda items and status of items on the green light report. Board of Directors Agenda Senior Leadership discussed each item on the agenda. Policies - Withdrawing Life Support and Patient Care Decisions, Dilemmas Jo Wagner brought forward these two policies for review and approval. Joint Commission Mock Survey Corrective Action Plan - Pam Lee shared the Action Plan based on findings in the Mock Survey. The Action Plan is in a system-wide format that addresses National Patient Safety Goals, Standards for EOC, Clinics, Home Health and Human Resources, etc. Round Table Kurt Abbey, CNO and VP of Nursing Kurt reported that two CRNAs (Nurse Anesthetists) have signed contracts and will start in June. He also reported that planning for Nurses Week is underway with plans for nurses to visit the area Senior Citizen Centers to create medication lists for local seniors. Connie Schott, VP of Human Resources stated that the Hospital Week special meal celebration will be held Wednesday May 10 with a Rock n Roll BarBQ theme. The group discussed a leadership work day for Monday May 8th to correspond with a city-wide cleanup day with other organizations. She reported that she held training this morning for OMC Performance Evaluations. Pam Lee, VP of Operations She reported that Varian is on site in our Cancer Treatment Center this week to assess processes. Tom Keller led a discussion of the Action Items on the Physician Engagement Survey. He and Connie shared feedback provided by members of the Medical Staff, which will be shared at Medical Executive Committee meeting March 21.

7 March 24, People Jo Wagner Resigns, Amy Tucker Named Interim Director of Documentation Integrity It is with a great sense of loss that I share the news that Jo Wagner, Director of Documentation Integrity, has resigned. Over the past 18 years, she provided tremendous leadership in the areas of Documentation Integrity, Case Management, Discharge Planning and other key areas. While leading the way for several departments, Jo also served as OMC s Corporate Compliance Officer. Her hard working nature, level of integrity and team player abilities will certainly be missed. Jo has truly been an enormous asset to OMC. Out of respect for her wishes, a going away event will not be held in Jo s honor. Her last day will be April 7th. Jo Wagner Amy Tucker After Jo departs and until a permanent replacement is found, Amy Tucker will serve as Interim Director of Documentation Integrity. Amy is a licensed professional who holds a Master of Science Degree in Nursing as well as a Master of Business Administration degree. In addition to working over the years at OMC in Documentation Integrity, Amy worked for Phelps County Regional Medical Center where she served as a Director overseeing Denial Prevention & Recovery, Clinical Documentation Improvement, Utilization Review and Care Management. Please join me in saying good-bye and good luck to Jo in her new role outside OMC, and welcoming Amy Tucker to her role as Interim Director of Documentation Integrity, effective Monday, April 10th. Thank you, Pam Lee, COO

8 March 24, Community Friendship Circle Preschool Tours OMC Friendship Circle Preschool recently toured OMC to learn about community helpers. The morning and afternoon classes toured the Emergency Department, OB, Imaging, then ended their tour in the OMC Cafeteria where they were treated to juice and a cookie. Thank you to everyone who helped make their day special!

9 March 24, People Polo Style Shirts Available We have had some requests for polo style shirts with the OMC logo on them for you to wear on dress down days. I am excited to announce that we have a limited supply in the OMC Gift Shop right now, ready to go in both men s and women s styles. If you want to see what they look like before you get there, you can go to the Ozarks Medical Center Foundation Facebook page. Prices are $29 for small to X large and $32 for double and triple X. If we do not have your size or the color to fit your department we will be taking orders to meet that need. For our friends in the clinics outside of West Plains you can send your orders to me and I will see what I can do. Please keep in mind that you need to keep your excitement under control as you quietly walk to the gift shop. We want to keep our patient survey numbers high on having a quiet hospital. Stay Classy OMC, Ward Franz, Executive Director OMC Foundation SAJUTUNRED1A0Y LOT PARTY Public Is Invited START HERE Party 1:00 p.m. Great Rivers Distributing Highway 63 North, Pomona, Missouri Check-In 8:30-10:00 a.m. Booth at Superhero Fun Run If your department is planning to have a booth at the OMC Superhero Fun Run Race Day Village, please contact Melissa Smith. All OMC departments are invited and encouraged to get involved. This is a great way to reach out to approximately 500 people. The Race Day Village will be open on Saturday, April 22 from 7:30 a.m. to 11:00 a.m. Contact Melissa at ext or melissa.smith@ ozarksmedicalcenter.com. OMC Parkway Center 1211 Porter Wagoner Blvd. West Plains, Missouri Cash Bar Food Trucks Vendor Booths Official Merchandise Silent Auction Open 1:00-3:30 p.m. $20 per vehicle $5 per Dice Roll Card (play as many cards as you wish) THE STOPS DICE ROLL STOPS Dawt Mill Hodgson Mill Zanoni Mill Rockbridge Twin Bridges Great Rivers Distributing Fender Bender(rock band) 2:00 p.m. and plays throughout the afternoon PROCEEDS benefit OMC CANCER TREATMENT CENTER Call for more info.

10 March 24, Community T-Shirts available for Superhero Fun Run OMC Superhero Fun Run T-shirts are available for order even if you aren t participating in the event. You can support the OMC Cancer Treatment Center Emergency Fund by purchasing a T-shirt. Sizes available are: Youth X-Small Adult Small Adult 2XL Youth Small Adult Medium Adult 3XL Youth Medium Adult Large Adult 4XL Youth Large Adult X-Large Adult 5XL Cost is $15. The T-Shirt design is shown to the left. Orders are due by Thursday, April 13. To place a T-Shirt order, contact Melissa at ext or melissa.smith@ozarksmedicalcenter.com. Community Education Dinner Held OMC to offer Cooking Well with Diabetes Class OMC Lead Clinical Dietician Christopher Henson, MS, RD,LD, will present a Cooking Well with Diabetes class at the Mammoth Spring Senior Center on Wednesday, April 5 at 10 a.m. The class is free and open to the public, but reservations are required. Henson will offer Consistent Carb education including recipes and food samples. He will also demonstrate proper portioning to help control blood sugars. Behavior changes for a successful lifestyle change, with exceptions and goal settings will be discussed. To reserve a seat or for more information, contact Stephanie Reynolds at OMC Mammoth Spring at or Joy Taylor at OMC Thayer at OMC s free community education dinner was held Tuesday evening with 87 people in attendance. Dr. Magdy Giurgius was the guest speaker and spoke about colon cancer. Staff from OMC Surgical Specialists Clinic and OMC Internal Medicine Clinic were on hand to schedule screening assessments for colonoscopies with Drs. Cochran, Giurgius and Joseph. Seven appointments were booked after the dinner. Attendees were given a flyer with information regarding warning signs of colon cancer. The flyer also included contact information for Dr. Cochran, Dr. Giurgius, and Dr. Joseph. Nikki Leake, from the American Cancer Society, also attended and had information for the guests.

11 March 24, OMC Car Seat Education Tuesday, April 11th The Certified Car Seat Technicians in the OB Department have partnered with the local Health Department, Fire Department and Police Department to offer car seat education to all OMC coworkers. If you have any concerns or questions about the use, safety or installation of car seats, please plan to attend one of these sessions. Location: Willard Hunter Classroom (OMC Parkway) 3 Sessions 9:00-10:30am 11:00-12:30pm 4:00-5:30pm Car Seat Information Session/Seat Check All OMC coworkers are encouraged to attend! For more information, contact the OB Department (ext ) or Education Services (ext. 6793).

12 March 24, You Rock! These individuals You Rock cards were shared with Public Relations: Teegan Baumunk ~ Lab Teegan is willing to do extra work in Wellness Program and had an outstanding performance with organizationally printing and delivering reports. Teegan also won Employee of the Month for March for Lab. Thank you Teegan! Megan Cale~ Lab Megan is an absolute joy to work with. She has such a positive attitude and is such a great team player. Always willing to help out. Amanda Brotherton ~ Lab I appreciate Amanda helping with Wellness program and rearranging her schedule to satisfy the needs of the program. Whitney Adams ~ Lab Whitney is always happy, cheerful and ready to please. She constantly rearranges her schedule. Whitney Adams ~ Lab Whitney is always willing to help others no matter what is going on. She is helpful to patients and getting all the paperwork done. Madonna Tackitt ~ Heart Care Services Madonna is excellent with patients. She is able to relate to them and their concerns. She is a very busy nurse who always makes time to thoroughly answer patients questions. EZ Niles ~ IT EZ was walking through Main Admissions when an elderly gentleman asked if someone could show him how to get into the Patient Portal. EZ sat down with this patient and patiently helped him. He sat with him for about 20 minutes and the gentleman was so thankful. This is the epitome of customer service. Serena ~ Lab Serena did my employee wellness draw. She was friendly, caught my name mistake, and didn t leave a bruise! Thank you Serena! Kate Renfrow ~ ED Kate was very thorough when my dad came in with chest pains. But what I want to recognize her for is catching an oopsie the doctor made. Mistakes happen and he came in immediately to tell us about the oopsie so I m thankful for that, too. But thank you Kate for being an awesome RN and having your patients and doctors back. Erin Gibbs ~ Education Erin has helped me reach the goal I set for myself for OMC. I truly appreciate all the hard work she has put in to help me with this. Doug Vargas ~ PR Doug keeps on keepin on with everything that we here in OB keep asking of him! We truly appreciate all the help on the cards and boards we have requested of him. Stephanie Wood ~ Med/Surg Stephanie recently stepped up to orient our newly hired nurses. She is doing a phenomenal job! Stephanie is calm, cool, and collected even on the busiest of days. Quintin Adolphson ~ Med/Surg Quintin came in on his day off to help out on the floor when we were really busy. Quintin is a TRUE team player. We are so lucky to have him on our team! Denise Losh ~ Imaging Services Denise is always looking for ways to improve patient care. She recently worked with Cox Medical Center to develop a way we could share their Cloud for Imaging.

13 March 24, Community Upcoming Volunteer Opportunities We have two exciting events on the calendar and we are going to need your help to make them a success! We are looking for volunteers for: OMC Superhero Fun Run ~ Saturday, April 22 OMC Foundation Dice Run of the Mills ~ Saturday, June 10 The OMC Superhero Fun Run is in its 27th year! Approximately 500 people participate in this fundraising event. This year s event includes a Race Day Village with a DJ, OMC s Superman, the Superhero Dog Show, a concession stand, vendor booths & more! This year, the money raised this year will go to the OMC Cancer Treatment Center Emergency Fund and will be used for OMC cancer patients who are having difficulty paying for meds, transportation, groceries, or utilities. For the Superhero Fun Run, we need volunteers to: help direct runners on the course pass out and collect timing chips back-up timing assistants Hours for these volunteer duties will be from 7:30 a.m. to approximately 10:00 a.m. It takes approximately 50 volunteers to make this event happen. If you d like to volunteer for the OMC Superhero Fun Run, please Christopher.henson@ozarksmedicalcenter.com. This is the first OMC Foundation Dice Run of the Mills and we are excited to invite riders to join local riders in experiencing our beautiful Ozarks. The event is also open to vehicles as well as motorcycles. After 5 stops at local mills/rivers, there is a Lot Party at Great Rivers Distributing with a band, food trucks, cash bar & vendor booths. The public is invited Saturday, April 22 8 a.m. to the Lot Party (you don t have to be a participant to attend). Money raised from this event will go toward the purchase of a Prone Breast Plate which is an attachment that fits on OMC s 4D Linear Accelerator. It will be used to treat breast cancer when the tumor is located close to the heart and lungs. Here s the volunteer shifts for the OMC Foundation Dice Run of the Mills: Official Merchandise Sales & Parkway 7:30 to 10:45 a.m. (need 2) Floater & Parkway 7:30 to 10:45 a.m. (need 2) Dice Run Zanoni Mill 9:00 a.m. to 12:30 p.m. (need 2) Dice Run Great Rivers Distributing 12:30 p.m. to 2:30 p.m. (need 1) Set-up Great Rivers Distributing 11:00 a.m. to 1:00 p.m. (need 3) If you d like to volunteer for the OMC Foundation Dice Run, please erin.gibbs@ozarksmedicalcenter.com. Please support these two events by volunteering or participating! Saturday, JUNE 10

14 March 24, OMC Superhero Fun Run 1.5 mile 5K 10K Dog Show 8 a.m. April 22 OMC Superheroes & the Cancer Treatment Center Funds from this event benefit the OMC Cancer Treatment Center Emergency Fund. This fund helps patients that need assistance in getting to their treatments. COUCH TO 5K ~ CLASS STARTS FEBRUARY 27 Join in the fun this year! Ozarks Medical Center is offering FREE Couch to 5K training! Participate with groups or workout on your own with the Couch to 5K phone app. At the end of the 8-week program, you will be ready for your Fun Run event! All Couch to 5K participants will receive a free Superhero in Training t-shirt in addition to their Fun Run t-shirt. To sign up, attend the Couch to 5K Information Session on Tuesday, February 16 at 5:30 p.m. at the OMC Parkway Center or drop off your registration form to the OMC Public Relations Department (located in OMC Parkway Center) before Friday, February 24 at 5:00 p.m. The workout schedule is Mondays, Wednesdays and Thursdays at 5:30 p.m. beginning Monday, February 27 at the Carmichael Field. In case of rain/snow or extreme cold, workouts will be inside the West Plains Civic Center in the arena. EARLY REGISTRATION ~ DUE APRIL 13 Participants wishing to receive a free Fun Run t-shirt must submit their registration forms by 5 p.m. April 13. Participants registering after April 13 will not receive a t-shirt. Participants may also opt out of receiving a t-shirt and designate these funds to further assist the OMC Cancer Treatment Center. TEAM DISCOUNT Teams of five or more qualify for a discount of $5 off each individual registration. Please see the reverse side for details. All team members do not need to be entered in the same event. The discount is available to those registering online as well. ONLINE REGISTRATION Participants may register online at raceroster.com. A processing fee is charged by the site. Online registration ends at 11:59 p.m. April 20. PACKET PICKUP ~ APRIL 21 The Superhero Fun Run Packet Pickup will be held from 3:30 to 5:30 p.m. April 21 at OMC Parkway Center, Willard Hunter Classroom. Participants are encouraged to pick up their t-shirts (if registered before April 13), bibs if running in the 5K or 10K, and swag bags. A registration table also will be available. Participants in the 5K & 10K must still check in the morning of the race to receive their timing chip if they are requesting one. Participants must pick up their own packet unless they have made arrangements prior to April 21 by calling or ing melissa.smith@ozarksmedicalcenter.com. SUPERHERO SIGNS New this year! Help us line the race course and honor a survivor or the memory of one who has lost the battle. For $5 a Superhero Sign will be placed with a name of your choice to honor. PARKING ON EVENT DAY Parking at the Shaw Building will be limited and reserved for handicap participants and visitors of the hospital. Parking is available in lots on the OMC campus and at the OMC Parkway Center. EVENT DAY REGISTRATION Entrants may register the day of the race for an additional $5 fee. Registration will begin at 6:30 a.m. at the start line area in front of the Shaw Medical Building, 1111 Kentucky Avenue. Event day registration will close at 7:15 a.m. RACE EVENTS & TIMING The OMC Fun Run will include 1.5 mile, 5K and 10K events. The 5K and 10K will be electronically timed using ChampionChip timing. Timing chips are available for $5 for the 5K and 10K events. Chips must be returned at the finish line. There will be a $25 fee for unreturned chips. Please do not purchase a chip if you are planning to walk the 5K or 10K. Participants in the 5K and 10K must still check in the morning of the race to receive their timing chip. Chip pickup will end 15 minutes prior to the race start at 7:45 a.m. There will be a $10 charge to change your race event after April 20. STRETCHING CLINIC OMC Wellness and Rehabilitation Services will conduct a stretching clinic to help participants warm up for their event. The clinic will be held near the start line at 7:50 a.m. START LINE The race will begin and end at the Shaw Medical Building, 1111 Kentucky Avenue, West Plains. Porta-Potty facilities will be available near the start line. The race begins at 8 a.m. AWARDS & RACE DAY EVENTS Awards Ceremony: The Awards Ceremony for the 5K will be held at 9:00 a.m., 10K Awards Ceremony will be held at 9:45 a.m., and the Spirit Awards and Corporate Team Awards will be held at 10:00 a.m. in front of the Shaw Building. 5K & 10K Finishing Times: Trophies will be awarded in the 5K and 10K events to the five overall male and female finishers. Medals will be awarded to three male and female finishers in each age division, who are not in the top five overall. Spirit Awards: Superhero spirit awards will also be awarded to one child, one adult and one team. These awards are given to those who demonstrate the most spirit on race day. Spirit judging will take place near the start line at 7:40 a.m. You must be present for the judging in order to win. Corporate Team Award: West Plains Bank (last year s Corporate Team Award winner) has issued a challenge to the community encouraging other businesses & groups to find creative ways to support the Cancer Treatment Center prior to the Fun Run! Join your coworkers or teammates in a fundraiser. The team who raises the most money will be awarded the Corporate Team Award, a special award to display at your business or organization. All donations must be collected and turned in by the close of the Packet Pickup at 5:30 p.m., Friday, April 21. The winner will be announced during the Fun Run Awards Ceremony on April 22. Race Day Village: New this year! Plan to hang around for fun & food! There will be a concession stand serving breakfast and snacks, live music, Superhero face painting for the kids, vendor booths & more! DOG SHOW & COSTUME CONTEST Back again this year! Bring the pooch out for a fun morning! If you want to participate in a walking or running event with your dog, complete the registration form on the reverse side and pay the entry for yourself and your dog, then follow all other race instructions. To just enter your dog in the Dog Show or Costume Contest, pay the $5 registration fee for your dog. The Dog Show and Costume Contest will begin at 9:15 a.m. in front of the Shaw Building. You may sign up for the Dog Show and Costume Contest the morning of the event beginning at 7:30 a.m. All dogs must be registered for the Dog Show & Costume Contest by 8:45 a.m. All dogs must be on a leash and have current rabies vaccination per city ordinance. Dog Show Awards: Awards given for the Dog Show include: Best Small Dog, Best Medium Dog, Best Large Dog, Best Costume Small Dog, Best Costume Medium Dog, Best Costume Large Dog, and Best of Show. Judging will take place during the Dog Show that begins at 9:15 a.m. on April 22. Awards will be given following the show.

15 March 24,

16 March 24, OMC Cafeteria Hours Monday-Friday Breakfast: 7:00 a.m. - 10:00 a.m. Lunch: 11:00 a.m. - 1:00 p.m. Snack Bar: 1:30 p.m. - 4:00 p.m. Dinner: 4:00 p.m. - 8:00 p.m. Holidays & Weekends Breakfast: 7:00 a.m. - 9:00 a.m. Lunch: 11:00 a.m. - 1:00 p.m. Employees receive a 20% discount on most items in the cafeteria. (Menu subject to change without notice.) MAR 27 MAR 28 MAR 29 MAR 30 MAR LUNCH MENU Taco Salads Chicken Fajitas Beef Enchiladas Spanish Rice Mexican Corn Black Bean Burgers Minestrone Herbed Arctic Char Penne Chicken Alfredo Parmesean Roasted Potatoes Italian Blend Vegetables Hamburgers Baked Potato Soup Chicken Fajitas Tortilla Crusted Tilapia Spanish Rice Mexican Corn Chicken Tenders Chicken Tortilla Soup Baked Pork Chops Greek Marinated Chicken Rosemary Potatoes Green Bean Casserole Fish Sandwich Broccoli Cheese Soup 31 Fried Shrimp BBQ Beef Brisket Garlic Mashed Potatoes Stewed Tomatoes Grilled Chicken Sandwich Tomato Bisque CAFE Daily: Salad Bar, Sandwich Bar, Pizza, Desserts SNACK BAR Warm Soft Pretzels with cheese sauce & mustard Tacos Bar with shredded lettuce, cheddar cheese, pico, diced onion & salsa 6 Chicken Wings for $3.00 $1.00 Hot Dogs with chili, cheese sauce & 25 fountain drinks BBQ Chicken Sliders $1.00 each What s happening at OMC March 24-City-Wide Mass Casualty Disaster Exercise. OMC is partnering with the City of West Plains, Howell County Sheriff s Department, and the South Howell County Ambulance. April 8-Prepared Childbirth Classes 8 a.m. to noon, Ozarks Medical Center Recommended during the second trimester of pregnancy, this class covers breathing, relaxation, support, labor/delivery and C-Section. Call , extension 6440 to register or for more information. April 11-New Parent Skills Class 6:00 p.m., Ozarks Medical Center Covers self-care, baby care, infant bathing, safety, immunizations and circumcision. Recommended for the third trimester of pregnancy. Call , extension 6440 to register or for more information. April 13-Health Screening 8 a.m. to noon, at the OMC Mammoth Spring Clinic, 260 S. Main Street, Mammoth Spring OMC Laboratory Services will conduct low-cost lab health screenings. No appointment necessary. For more information, call April 13-Association Meeting 6 p.m. at Willard Hunter Classroom, OMC Parkway Center OMC will hold its annual association meeting to review the 2016 Annual Report and vote on new members to the Board of Directors. April 18-Preparing for Breastfeeding Class 6:00 p.m., Ozarks Medical Center Provides the expectant mother with important information she will need to breastfeed her new baby. Call , extension 6440 to register or for more information. April 21-OMC Superhero Fun Run Packet Pick-Up 3:30 to 5:30 p.m. at OMC Parkway Center Participants are encouraged to pick up their bibs, swag bags & t-shirts. A registration table will also be available. Participants in the 5K and 10K must still check in the morning of the race to receive their timing chip. April 22-OMC Superhero Fun Run 6:30 to 7:15 a.m. Registration, Shaw Medical Building, 1111 Kentucky Ave. 8 a.m. Race begins Superhero 5K, 10K and 1.5 mile racing event, Dog Show, and Race Day Village. For more information, see page 14. Click here for local gym & fitness information Click here for the complete meetings calendar and calendar of events

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