OMCNews. The right care, right here. Inside this Issue

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1 People Melissa s Story: Gastric Sleeve Success By: Stacy Tintocalis, Freelance Writer For Melissa Loftis, her mother s heart procedure was a wake-up call. It opened my eyes, Melissa said. Diabetes and heart disease run in my family, Melissa said. And I m a single mom. My son is autistic. I wanted to be there for him, to play with him and watch him grow up. But the problem wasn t Melissa s heart. It was her weight. OMCNews The right care, right here. Melissa was 35 years old, over 400 pounds, and had a body mass index (BMI) of 64. She was hurting. She couldn t breathe. If she was out of the house, she had to stop walking every few steps. I knew something had to change, she said. Melissa had already gone through the weight loss roller coaster. She d done over-the-counter weight loss supplements, exercise, and dieting. I d done it all and nothing worked. I d lose a few pounds, and it would come right back. The answer was gastric sleeve surgery, a procedure performed laparoscopically through small incisions in the abdomen. The surgeon removes part of the stomach and reduces the patient s stomach size by approximately 20%. The result is permanent stomach-size reduction, though some patients may see stomach dilation over time. Dr. Magdy Giurgius, a bariatric surgeon at Ozarks Medical Center (OMC) Surgical Specialists Clinic, performed gastric sleeve surgery on Melissa Loftis on July 19, Since surgery, she has lost 55 pounds. Combined with her preoperative medical weight management, she has lost a total of 137 pounds so far. Melissa s gastric sleeve surgery only took two-and-a-half hours. Before and after the surgery, Dr. Giurgius talked to Melissa and her mother to answer their questions. You don t see the same care and compassion in Springfield, where I grew up, Melissa said. Dr. Giurgius took the extra time, so we could understand. Dr. Giurgius has patients take a class before their gastric sleeve procedure. Melissa talked to a dietician, physical therapist, and counselors. They all prepare you. So I knew there was going to be pain. I knew there d be a struggle. When I went into the hospital, I knew what to expect. After the procedure, there was pain, but Dr. Giurgius s staff helped. If I needed something, they were there, Melissa said. Everyone was caring and alert as to what was going on. If I continued on page 7 October 20, 2017 Inside this Issue Mission To provide exceptional, compassionate care to all we serve. Vision Making a difference at OMC. Gena Brucker s Story. See page 4. Meet our latest new hires. See page 5. Blood Drive is October 25. See page 5. Free Educational Dinner, October 26. See page 8. We will change lives by nurturing hope, improving health and encouraging wellness every person every time.

2 October 20, Service Patient Experience Results by Unit/Department October 16, 2017 Here is this week s patient experience report. Please contact me if you have any questions or if I can help in some other way. Steve Culver, Service Excellence Director, < 62 nd Percentile 62 nd 75 th Percentile =>75 th Percentile Unit/Department Weekly Change Month to Date AUG Percentile Rank Quarter to Date 3Q2017 Percentile Rank Year to Date 2017 Percentile Rank Year to Date Inpatient - HCAHPS 30 th 37 th 32 nd 423 Inpatient ICU HCAHPS N/A 59 th 34 th 30 Inpatient OB HCAHPS 68 th 75 th 77 th 44 Inpatient CSU HCAHPS 46 th 42 nd 17 th 113 Inpatient Med/Surg - HCAHPS 17 th 30 th 29 th 236 Emergency Dept. 31 st 30 th 32 nd 302 Surgical Services 5 th 5 th 6 th 189 Clinics - CGCAHPS 16 th 21 st 24 th 1,465 Oncology CGCAHPS 87 th 67 th 79 th 101 OMC Home Care - HHCAHPS 87 th 13 th 14 th 60 Behavioral Healthcare Clinic 92 nd 86 th 65 th 30 Imaging Services 36 th 33 rd 33 rd 642 Lab 71 st 58 th 43 rd 707 Respiratory Therapy 12 th 41 st 73 rd 59 Registration 39 th 33 rd 25 th 946 EVS 29 th 20 th 16 th 506 Nutrition 21 st 32 nd 31 st 513 N Dear Father, the wind of the world is blowing strong and whirling, the stress it ushers in overwhelms me whether, coming up short in dollars or cents or falling short of being good enough, the swirl of the burden presses my soul. In spite of heightened senses I have lost the sense of Your presence, Will You help me remember that You are here? Will You help me relax and rest in Your love? May the tension release and melt into peace that only You can provide. In Jesus name, Amen. Weekly Prayer brought to you by the OMC Chaplains Chris Henson, MS,RD,LD, Lead Clinical Dietician, taught a Cooking Well with Diabetes class on September 28 in Alton. There were 28 Chronic Care Management patients in attendance.

3 October 20, People MEET OUR PROVIDERS Dress in Support Each Friday in October is Dress in Support of Cancer Awareness. All funds raised will go to the OMC Cancer Treatment Fund. Dress code is nice jeans and collared shirt (no T-shirts may be worn). Please verify with your supervisor that your department may participate before purchasing Dress in Support stickers. Stickers may be purchased for $5.00 on the main campus at Main Admissions Registration, Heart Care Services and Neurosciences; in the Shaw building at Rehabilitation Services; in Parkway in Public Relations, BHC, Finance and the Foundation; and at OMC Home Care (Riverways). Medicare Part D Notice As an employer who offers medical coverage to our employees, we are required by CMS to provide a Medicare Part D Notice of Creditable/Non-Creditable Coverage to all plan participants for the annual Medicare Part D election period of Oct. 15 to Dec 7. The required notice is posted on the Benefits section of the OMC portal for your review and information. Thank you, Connie Schott, X 6731 V M OMC Veteran employees are invited to help decorate the OMC Veteran s Day Float for the Veteran s Day Parade on Friday, November 10. OMC Veteran employees are also invited to ride on the float in the parade. For more information or to sign up to ride the float, contact Maria Woodruff in Outpatient Surgery.

4 October 20, People Making a Difference Every Day at OMC: Gena Brucker s Story Gena Brucker wasn t yet an Ozarks Medical Center (OMC) employee when she came in for a routine doctor s visit at OMC Women s Healthcare. She was pregnant, and everything about her pregnancy had been normal until Dr. Brian Israel said he couldn t find the baby s heartbeat. After a quick ultrasound, Dr. Israel confirmed that she d lost the baby. It was a total shock. Dr. Israel let us cry, Gena said. Then he gave us educational materials and gave us options. We decided that night that we d get induced. To get induced, Gena had to return to OMC s labor and delivery department, which meant walking down a hall past the nursery. Walking past that nursery, she said, it seemed like the longest hall in the world. Shannon, the nurse who would assist with the induction, was waiting at end of hall for Gena. Just as Gena reached her, a baby started crying. When Shannon heard the cry, she instinctively knew what to do and whisked me away. Even though Gena was there to get induced, she was still in denial. I told Shannon, I need a new ultrasound. I thought something was wrong with Dr. Israel s machine. That s when Carol Powell in radiology took Gena to get another ultrasound. Again, the ultrasound showed that Gena had lost her baby. Carol touched my leg and said, I am so sorry that we had to meet under these circumstances. That touch meant a lot, Gena said. Carol took the time to acknowledge that this experience sucked. After that, Gena began the induction with Shannon. When Shannon mentioned that she d be giving Gena pain medicine, Gena asked, Is this going to hurt the baby? Hearing her own words, Gena started crying. Shannon replied by grabbing my hand until the crying subsided. She had great instincts. She knew the reality of my words had hurt me greatly: My baby was gone, and I didn t have to worry about pain medicine affecting him. Shannon continued to hold my hand as we began the induction. Eight hours later Gena delivered her son Rayden, spent some time with him, then had to give him back. It was my final goodbye, Gena said. After she gave Rayden back, Gena had to go into a surgery room for an emergency procedure. I remember this anesthesiologist with big brown eyes, Gena said. And he gets kind of close to my face and whispered, Just breathe. I needed to breathe to go to sleep, but he was actually telling me, Just breathe. When I heard him say, Just breathe, I knew he meant, We got this. You breathe, and we ll take care of you. The saying Just breathe has been my motto since Rayden s death. In moments of deep sorrow the only thing you can do is breathe. Now, nine years later, I still remember the color of that anesthesiologist s eyes. I can still see what he looks like. At that point, four OMC employees had made compassionate gestures towards Gena. Each gesture, though small, was part of her healing journey. Even as she was leaving OMC, one more person made a difference. OMC gives you a box when you ve had a loss, and everything pertaining to the birth is in that box. The person who was wheeling me out of the hospital, a volunteer, took a moment and touched my shoulder. She knew what that box represented. That day was August 1, That day, I became OMC, Gena said. I couldn t wait to become part of an organization that treats its patients so well. Six weeks later, Gena started working for OMC, first in medical records, then in registration. Gena is currently manager of patient access. No matter what interaction we have during our workday, Gena now says, those interactions make a difference and create a story of compassion and love and understanding. We get to impact patients lives. We get to decide how people will remember their experience at OMC and what story they ll tell others about us. When I think of why I m at OMC, I think about how every minute I m here, I can make a difference.

5 October 20, People New Coworkers at Ozarks Medical Center! Meet the Latest New Hires to Come Through Orientation Front Row: Devona Mitchell, ED; Bethany Perry, Rehab; Shannon Black, OB; Tina Jones, Med/Surg; Cammie Foresha, ED; Taylor Adams, EVS; Jessica Anderson, ED Back Row: Adam Mattison, FNP; Brenda Ratliff, Ortho; Kendra Cox, Ortho; Lindsey Greeling; Carmen Gilliam, ED; Tiffany Grogan, OB; Kayly King, FNP; Jeff Tolari, ED; Brandon Hull, CT; Lynsey Sullivan, Wound Care Every Two Seconds, Someone Needs Blood OMC and CBCO Blood Drive October 25 Ozarks Medical Center s (OMC) and the Community Blood Center of the Ozarks will host a blood drive Wednesday, October 25, from noon until 6 p.m., at the Willard Hunter Classroom in the OMC Parkway Center. When you roll up your sleeve to share your good health with someone in need, you begin a unique story that can only be told with your selfless act of giving. Whether it s the story of what prompted you to begin giving blood, what motivates you to continue, or the story of the patient on the other side... every drop tells a story. Appointments are not necessary, but they help us manage our daily blood supply and blood center staffing. They ll also help us keep your donation time to a minimum. Consider making a difference by donating blood at the next blood drive. Every 2 seconds, someone in the U.S. needs blood. About 44,000 pints of blood are needed in the U.S. every day. Almost everyone will know someone in their lifetime who has had the need for blood. Only 38% of the population is eligible to donate, but only about 8% of those who are eligible actually donate. For more information, visit or call the OMC Public Relations Department at

6 October 20, Service Materials Management News Materials Management celebrated a combined 70 years of service. Pictured, left to right: Tim Redburn (15 years), Glen Rietman (35 years), Clifton Todd (10 years), and Jim Mckee (10 years). Lora Buckner was wished good luck in her new position at OMC Alton Clinic working in registration. She was the mail clerk and has worked for OMC for over 6 years Rule for Closing Tasks In order to help our IT team concentrate on active requests we will be implementing a rule for closing tasks. A task will be closed if there is no response from the requestor after 3 business days, 2 s, and 1 phone call/voice mail. If we get a response at any time within the 3 day window the window will reset. This rule is being applied to all task categories in our service desk system including help desk, business intelligence/report request, network, security and applications. When a task is closed this does not mean you have lost your chance to receive support for any of our teams, we are simply trying to keep our task queues clean and relevant. ENVIRONMENTALhealth& safety The OMC EH&S Program has created new Chemical Spill Kits and will be placing them throughout the organization in the next couple of weeks. Along with these Spill Kits, Tom Morris (OMC s Environmental Consultant) will work to schedule training appointments, for those departments who work with Hazardous Chemicals, on the actions and SOPs to be employed for OMC s Spill Response protocols. The spill kits will have one of 3 appearances: 1. Bucket Kit for most of our Departments 2. Car Kit for our Home If you are having issues getting a specific ticket resolved please feel free to contact one of the following team members: Ken Rush (Ext. 1747) Help Desk, Network, IT Security Kenneth.Rush@ozarksmedicalcenter.com Chris Romans (Ext. 6039) Meditech and associated applications Christina.Romans@ozarksmedicalcenter.com TJ Temple (ext. 5809) Allscripts/Business Intelligence/Any IT Related Task timothy.temple@ozarksmedicalcenter.com Health Care vehicles 3. Nylon bag kit, which has been placed throughout the facilities for a while now For questions and/or assistance, contact Tom Morris at tom.morris@ ozarksmedicalcenter.com

7 October 20, People Melissa s Story, continued from page 1 called any time, they were right there to answer questions. Melissa was in the hospital for two days after the surgery to make sure her pain was under control and also to ensure there were no complications. Once home, she could do basic needs without someone in the house with her. There were no blind spots throughout this whole thing, Melissa said. Dr. Giurgius sends patients home with a notebook that contains guidelines for before and after the surgery, plus exercises and nutrition options. I knew every step of the way what to expect. Dr. Giurgius and his team are amazing, Melissa said. They want you to have success. I don t think I could have done it without them. Gastric sleeve surgery is one of many weight loss (bariatric) surgeries provided by Dr. Giurgius at OMC. He also performs balloon weight loss surgery, a procedure where the surgeon endoscopically places a gastric balloon into the stomach and fills it with saline. Six months later, the balloon is removed. To be a candidate for gastric sleeve weight loss surgery, the patient must have a body mass index (BMI) below 60. If the patient s BMI is above 60, a supervised medical weight loss program can help the patient meet the BMI requirements. The BMI for obesity starts at 30. Doctors can help patients lose the initial extra weight. For the Gastric Balloon, a BMI of is recommended. In Melissa s case, Dr. Christopher Cochran of OMC Internal Medicine Clinic helped her get her weight down enough to safely do the procedure. She went from a BMI of 64 to 60 before the surgery. Three months after surgery, Melissa has a BMI of 49. You have to follow the diet and do clear liquids before surgery and then clear liquids after surgery, Melissa said. [Dr. Giurgius s staff] gives you a booklet that walks you through the process on what to expect and how to go about it. You have to have 65 grams of protein a day. Now Melissa keeps a nutrition log of what she takes in every day, including carbs protein, water, and also an activity log, which keeps her motivated. This surgery isn t a solution. It s a tool that will help you, Melissa said. If you don t follow the diet guidelines, you can stretch your stomach out and go back to square one. According to the OMC Community Health Needs Assessment, roughly one third of the population in Howell and Oregon counties (32.3% in Howell and 33.4% in Oregon) over the age of 20 has a BMI over 30. The national average is 27.1%. Missouri s state average is 30.3%. Insurance often will cover the cost of bariatric procedures. The staff at OMC Surgical Specialists Clinic can contact a patient s insurance company to see if they will pay for all or part of the surgery. Medicare also will pay for some forms of weight loss surgery. The benefits of bariatric surgery may outweigh the risks of remaining obese. Obesity is linked to over a dozen serious health conditions including Type 2 diabetes, heart disease, stroke, and multiple cancers. Patients who have bariatric surgery see many of these conditions improve. In some patients, weight loss after surgery can reverse eye damage and improve eyesight. Getting this surgery shows you how much strength and willpower you have for yourself, Melissa said. Nothing happens overnight. I didn t put on the weight overnight, so it s not going to come off over night. The sleeve, as a tool, really helps. Even though it s only been three months since her surgery, Melissa has a new lease on life. She can now eat small meals that stay within the post-surgery guidelines. Each day is a better day, she said. It was a life changing experience! TRUNK or TREAT Mark your calendar for Trunk or Treat on Wednesday, October 25! For more information or to reserve a booth, contact Krishana Overstreet at or

8 October 20,

9 October 20, Pharmacy Week is October 15-21, 2017 Thank you OMC Pharmacy Staff! Inpatient, oncology, and retail pharmacy staff do a wonderful service for OMC!

10 October 20, You Rock! These individuals You Rock cards were shared with Public Relations: Morgan~ EVS Morgan, you are a Rock Star! Job well-done on the patient tracer that was conducted 2 weeks ago. OMC is a better place because of you. On behalf of our patients, Thank you! ~ From a CoWorker Margie~ Registration Margie called me to register my son for tests. She went above and beyond explaining the process to me. A+ customer service, very impressed! ~ From a CoWorker Ruby Russel~ CTC I received a phone call today from a patient who wanted to recognize the care she had received from Ruby. She was thankful that Ruby was able to stick her on the first try and said that Ruby was very comforting. ~ From a CoWorker Becky Perze~ Case Manager She made me feel important and safe. She helped me remain stable and most importantly, she understood me. I felt like I had a friend. ~ From a Patient Chelsey VanWinkle ~ BHC She was really nice, kind, and has a nice tone of voice. ~ From a Visitor CPRC Children s Team~ BHC The children s team made a massive donation of hygiene products to our hygiene closet. These donations will be a great help to clients who find it themselves without the necessities. Thank you for your compassion and generosity. ~ From a CoWorker 2 North and 2 South Thank you all for making my time at OMC so incredible. I appreciate all the kindness and respect you ve shown me. The compassion you all have for your patients will leave a lasting imprint on me. You ve set the bar high for all future coworkers. ~ From a CoWorker Heather~ Laundry Heather always brings what we need when we ask her and she brings it quickly! We appreciate her help when we are getting patients ready for surgery. She is always polite too! ~ From a CoWorker Morgan~ EVS Thank you for taking time out of your already busy schedule to show our intern your process for ROI. I really appreciate you! ~ From a CoWorker Sunny Redfield~ Medical Records Thank you for spending time with our intern to show her ROI. I know things are hectic for you right now and I appreciate you taking time out for her! ~ From a CoWorker Lexie Pendergrass~ Med/Surg Lexie is ALWAYS willing to help. She never hesitates! She is always smiling and cheerful with the BEST attitude! We love working with Lexie! ~ From a CoWorker Katey Smith~ Med/Surg Katey was recognized during team leader rounding for going above and beyond any time the patient needed anything. Patient said Katey is very nice. ~ From a CoWorker Kristen~ Med/Surg Kristen was recognized for meeting a little need of a patient. When settling the patient back in bed, she made sure the patients feet were covered. She said Kristen was the only one who had done that. Sometimes its the little things that really impact our patients. ~ From a CoWorker Dustin Garner~ Med/Surg Dustin was recognized by two patients during team leader rounding for going above and beyond, and being kind. ~ From a CoWorker

11 October 20, Quality Ozarks Medical Center Adds Ninth Clinic with Chronic Care Management By: Stacy Tintocalis, Freelance Writer Recently, Ozarks Medical Center (OMC) rolled out Chronic Care Management (CCM) in OMC Urgent Care Clinic. OMC currently has CCM in eight other clinics: OMC Alton, OMC Gainesville, OMC Mammoth Springs, OMC Mountain Grove, OMC Mountain View, OMC Thayer, OMC Winona, and OMC Internal Medicine in West Plains. OMC Winona recently reached 200 patients enrolled in their Chronic Care Chronic Care Management is a form of telephonebased case management for patients who have two or Hilt, Clinic Director; Ashley VanWinkle, LPNII; Back Row: Heather Hill, Management Program. Staff at OMC Winona include, Front Row: Aimee more chronic conditions. CCM provides education to Clinics Program Coordinator; Barbara Honeycutt, LPN II; Dr. Diane help patients be better self-managers and establishes Koenig; Windy Horton, LPNII-Chronic Care Management Nurse; Angie a comprehensive care plan that is monitored, revised, Smith, EVS; and Susan Lindsey, Clinic Supervisor. and implemented in a three-way partnership between the physician (or nurse practitioner), nurse, and patient. Once in the CCM program, the patient s doctor devises a care plan for one year, and the CCM nurse coordinator contacts the patient at a minimum of monthly, but sometimes weekly, depending on need. They also see the patient at doctor s visits about every 8 to 12 weeks. CCM nurses get to know their patients and use phone conferences to focus on the preventative services that CCM nurses offer such as relaxation techniques; label reading; better sleep habits; exercises for flexibility, strength and balance; and diabetes plate method. In January, OMC s CCM nurses will also train to be diabetes self-management educators. According to Heather Hill, OMC Clinic Program Coordinator, CCM nurses are responsible for scheduling annual wellness visits and other preventative tests covered by Medicare. They can arrange transportation, perform thorough medication checks, and enroll patients in programs, such as, Meals on Wheels. This is all in addition to monitoring the patients A1C, weight, or blood pressure, or other measures depending on the condition, Hill said. The program is allowing us to provide extra support to our patients, for example, when a patient is too ill to prepare food, the CCM nurse coordinator can make sure meals are delivered to the patient. CCM nurses are easily accessible to the patients and are the liaisons to the health care providers regarding any medical related condition the patients may experience. Patients with two or more chronic conditions may be eligible for CCM. According to Medicare, chronic means the patient will live with the condition for greater than 12 months. Individuals with the following chronic conditions may be eligible for CCM: Alzheimer s Disease and related dementia Arthritis (osteoarthritis and rheumatoid) Asthma Autism Spectrum Disorders Cancer Chronic Obstructive Pulmonary Disease (COPD) Congestive Heart Failure Depression Diabetes Heart Failure Hypertension Ischemic Heart Disease Obesity Osteoporosis CCM is not limited to these conditions. A patient s physician will decide what is or is not chronic. Each CCM nurse can manage up to 200 patients on the program. Currently, OMC Gainesville, OMC Internal Medicine, OMC Mammoth Springs, and OMC Winona have successfully enrolled 200 patients each. Spaces are available in other OMC clinics. Medicare and Medicare Advantage cover the majority of the cost of the program so the patients have little or no out-of-pocket expense. For more information on Chronic Care Management, call Heather Hill at

12 October 20, 2017 OMC Cafeteria Hours Monday-Friday Breakfast: 7:00 a.m. - 10:00 a.m. Lunch: 11:00 a.m. - 1:00 p.m. Snack Bar: 1:30 p.m. - 4:00 p.m. Dinner: 4:00 p.m. - 8:00 p.m. Holidays & Weekends Breakfast: 7:00 a.m. - 9:00 a.m. Lunch: 11:00 a.m. - 1:00 p.m. Employees receive a 20% discount on most items in the cafeteria. (Menu subject to change without notice.) OCT 23 OCT 24 OCT 25 OCT 26 LUNCH MENU Taco Salads Chicken Fajitas Beef Enchiladas Spanish Rice Mexican Corn Black Bean Burgers Minestrone Herbed Arctic Char Penne Chicken Alfredo Parmesean Roasted Potatoes Italian Blend Vegetables Hamburgers Baked Potato Soup Chicken Fajitas Tortilla Crusted Tilapia Spanish Rice Mexican Corn Chicken Tenders Chicken Tortilla Soup Baked Pork Chops Greek Marinated Chicken Rosemary Potatoes Green Bean Casserole Fish Sandwich Broccoli Cheese Soup OCT 27 Fried Shrimp BBQ Beef Brisket Garlic Mashed Potatoes Stewed Tomatoes Grilled Chicken Sandwich Tomato Bisque CAFE Daily: Salad Bar, Sandwich Bar, Pizza, Desserts SNACK BAR Warm Soft Pretzels with cheese sauce & mustard Tacos Bar with shredded lettuce, cheddar cheese, pico, diced onion & salsa 6 Chicken Wings for $3.00 $1.00 Hot Dogs with chili, cheese sauce & 25 fountain drinks BBQ Chicken Sliders $1.00 each What s Happening at OMC October 25-Blood Drive Noon-6 p.m. at Willard Hunter Classroom, OMC Parkway Center, West Plains Walk-in or make an appointment using org/donate-blood/. For more information, call the OMC Public Relations Department at October 25-Trunk or Treat 6-8 p.m. at the West Plains Civic Center, West Plains Annual event for children ages 11 and under invited to attend with their families. Admission is one canned food item per person. Proceeds benefit OMC Riverways Hospice and the Elks Lodge 2418 Christmas for Kids program. October 26-Community Education Dinner 6-7 p.m. at Willard Hunter Classroom, OMC Parkway Center The dinner is free, but reservations are required. Call November 7-Heart Saver Infant CPR 6-8 p.m., Ozarks Medical Center, West Plains Covers basic resuscitation skills on an infant. Recommended for the third trimester of pregnancy or after infant birth up to one year. Call , extension 6440 to register or for more information. November 14 & 16-Prepared Childbirth Classes 6:00-8:30 p.m., Ozarks Medical Center, West Plains Recommended during the second trimester of pregnancy, this class covers breathing, relaxation, support, labor/delivery and C-Section. Call , extension 6440 to register or for more information. November 16-Health Screening 8 a.m. to 11:30 a.m., at the OMC Urgent Care Clinic, 181 N. Kentucky Ave., Suite 100, West Plains. OMC Laboratory Services will conduct low-cost lab health screenings. No appointment necessary. For more information, call November 15-FORUMS 7:30 a.m. 10:00 a.m. 1:00 p.m. 3:00 p.m. at Willard Hunter Classroom, OMC Parkway Staff members are required to attend two Forums each year. Out-of-town clinics can connect through Go To Meeting. November 16-FORUMS 9:00 a.m. 1:00 p.m. 5:30 p.m. at Willard Hunter Classroom, OMC Parkway 9:00 p.m. at the OMC Cafeteria, West Plains Staff members are required to attend two Forums each year. Out-of-town clinics can connect through Go To Meeting. 12 Click here for local gym & fitness information Click here for the complete meetings calendar and calendar of events