2015 FCC EEO Public File Report for Charter Communications Ops St Louis Cnty MO This Report Covers September 1, 2014 through August 31, 2015

Transcription

1 2015 FCC EEO Public File Report for Charter Communications Ops St Louis Cnty MO This Report Covers September 1, 2014 through August 31, 2015 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED State FCC Unit (All) (All) Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Interviewees Referred Number Hired Business Account Executive Charter.com Total Business Account Executive Indeed* Total Business Account Executive Charter.com Total Business Account Executive Charter.com 1 0 LinkedIn* Total Business Account Executive - St. Louis, MO Charter.com 2 0 Employee Referral 6 2 Indeed* 1 0 Internal Candidate 2 1 LinkedIn* 3 0 The Ladders* 1 0 TV Commercial* Total Business Account Executive - St. Louis, MO Charter.com 1 0 Employee Referral 1 1 LinkedIn* 1 1 Page 1

2 Total Business Account Executive - St. Louis, MO Employee Referral Total Business Account Executive - ST. LOUIS,MO Charter.com 1 1 Employee Referral 2 0 Beyond.com* 1 0 Craigslist* 1 0 Monster* Total CB Fiber Project Manager I Charter.com 2 0 Employee Referral 3 1 Internal Candidate Total CB Fiber Project Manager I Internal Candidate Total CBSC Quality/Performance Development Coordinator Charter.com 8 1 Employee Referral 4 1 Indeed* 1 0 Internal Candidate 5 0 Google* 1 0 Career Fair* Total Contact Ctr Wrkfrce Mgmt Admin Charter.com 5 1 Employee Referral 2 0 Indeed* Total Enterprise LNP Specialist Charter.com 8 0 Employee Referral 3 1 Internal Candidate Total Government Subsidized Program Specialist CB Charter.com 10 1 Employee Referral 5 0 Internal Candidate 19 3 Tek Systems* Total 35 4 Page 2

3 Lead, Government Subsidized Program - CB Charter.com 1 0 Internal Candidate Total Major Account Rep I CB Charter.com 4 0 Employee Referral 8 0 Indeed* 4 0 Internal Candidate 2 1 LinkedIn* 1 0 STL Today* 1 0 Florrisant Valley Community College* Total Major Account Rep I CB Charter.com 4 0 Employee Referral 4 1 Indeed* 4 0 Internal Candidate Total Major Account Rep II - CB Charter.com 2 0 Employee Referral 4 0 Indeed* 1 0 Internal Candidate Total Major Accounts Executive - St. Louis, MO Charter.com 1 0 Employee Referral 4 0 Indeed* 2 0 Internal Candidate 2 2 LinkedIn* Total Manager, CB Service Delivery II Internal Candidate Total Manager, Sales Business Accounts Employee Referral 2 1 Internal Candidate Total MAR, Channel Partner CB Charter.com 3 0 Indeed* 1 0 Internal Candidate Total 9 2 Page 3

4 MAR, K12 Education/Libraries Charter.com 2 0 Indeed* 1 0 Internal Candidate Total Mgr, CB Service Delivery II Charter.com 2 0 Internal Candidate 2 1 LinkedIn* 1 0 HFC NETWORK* Total Mgr, Govt Subsidized Prog CB Internal Candidate Total OM Specialist Complex Provisioning Charter.com 11 1 Employee Referral 6 1 Internal Candidate 5 0 Beyond.com* 1 0 Tek Systems* Total Price Desk Specialist CB Charter.com 17 2 Employee Referral 10 1 Indeed* 2 0 Internal Candidate 17 2 LinkedIn* 1 0 Career Fair* 1 0 Missouri Career Center* Total Project Manager, Sales Operations CB Charter.com 3 1 Internal Candidate 2 1 LinkedIn* Total Project Manager-Ops Charter.com 1 1 Internal Candidate Total RFP Lead CB Charter.com 2 1 Indeed* 1 0 Internal Candidate Total RFP Specialist CB Charter.com 8 2 Page 4

5 RFP Specialist CB Employee Referral 3 0 Internal Candidate 14 2 KSDK* Total Sales & Marketing Specialist CB Charter.com 1 1 Indeed* Total Sales Project Coordinator CB Charter.com 9 0 Employee Referral 7 1 Indeed* 1 0 Internal Candidate 5 1 Career Fair* Total Sales Support Coordinator CB Charter.com 26 7 Employee Referral 16 3 Indeed* 4 0 Internal Candidate Google* 1 0 Monster* 1 0 ITT Technical Institute* 1 0 Jobfox.com* 1 0 Missouri Career Center* Total Sales Support Coordinator CB Charter.com 15 2 Employee Referral 9 3 Indeed* 3 1 Internal Candidate 18 8 Monster* 1 0 Career Builder* 1 0 Career Fair* 1 0 Missouri Career Center* Total Sales Support Coordinator CB Charter.com 8 2 Employee Referral 6 2 Indeed* 6 2 Internal Candidate 3 0 LinkedIn* 1 0 Career Fair* Total Sales Support Coordinator CB Charter.com 22 2 Employee Referral 21 4 Indeed* 4 0 Page 5

6 Sales Support Coordinator CB Internal Candidate 10 2 Google* 1 0 STL Today* 1 0 News* 1 0 Jobs Plus 2014 Career Fair* 1 0 Virtual Career Fair* Total Sales Support Coordinator CB - St. Louis Charter.com 26 8 Employee Referral 14 3 Indeed* 3 1 Internal Candidate 14 1 Monster* 1 0 Tek Systems* 1 1 Jobs Plus 2014 Career Fair* Total Service Activation Rep CB Charter.com 1 1 Employee Referral 2 2 TV Commercial* Total Service Activation Rep CB Charter.com 6 0 Employee Referral 6 0 HSSU Career Fair 1 0 Indeed* 1 0 Internal Candidate 7 1 ITT-Tech Job Fair* Total Sr Application Analyst, CB - Salesforce/Siebel Indeed* 1 0 Internal Candidate 2 0 Stonecreek Staffing, Inc.* Total Sr Business Analyst-Ops Charter.com 2 0 Internal Candidate 1 0 LinkedIn* 1 0 Glass Door* 1 0 Insight Global* Total Sr Project Mgr-Ops Charter.com 1 1 Page 6

7 Sr Project Mgr-Ops LinkedIn* Total Sr Project Mgr-Ops Indeed* Total Sr. Manager, Regional Marketing- Enterprise Employee Referral Total Sup, RFP CB Charter.com 1 1 Internal Candidate 1 0 LinkedIn* Total Supervisor, Govt Subsidized Program CB Charter.com 1 0 Internal Candidate Total Supervisor, Sales Operations CB Charter.com 1 0 Employee Referral 2 1 Internal Candidate Total Systems Analyst-Ops Charter.com 1 0 Employee Referral 2 1 Internal Candidate Total Technical Trainer CB Employee Referral Total 1 1 Grand Total Page 7

8 Name of Recruitment Source Street Address City, State, Zip Contact Person Telephone Number Entitled to Notification? Total Number of Referrals Direct Employers 9002 N. Purdue Rd., Ste. 100 Indianapolis, IN directemployers.org No 0 Charter.com Powerscourt Dr. St. Louis, MO charter.com/careers No 224 RecruitMilitary 422 West Loveland Ave. Loveland, OH recruitmilitary.com No 0 LinkedIn* RECRUITMENT SOURCE LIST Mountain View, CA linkedin.com No Stierlin Court 100 Shoreline Highway, Building A Mill Valley, CA glassdoor.com No 1 GlassDoor.com* Indeed* 177 Broad St 6th Floor Stamford, CT indeed.com No 45 The Ladders* 137 Varick St #8 New York, NY theladders.com No 1 CragisList* N/A N/A N/A N/A No 1 Monster* N/A N/A N/A N/A No 4 Beyond.com* N/A N/A N/A N/A No 2 Google* N/A N/A N/A N/A No 3 Tek Systems* Olive Blvd., Suite 100 Creve Coeur, MO N/A No 3 Internal Candidate N/A N/A N/A N/A No 211 Employee Referral N/A N/A N/A N/A No 162 CareerBuilder.com* N/A N/A N/A N/A No 1 Career Fair* N/A N/A N/A N/A No 6 Florrisant Valley Community College* 3400 Pershall Road St. Louis, MO N/A No 1 HFC Network* N/A N/A N/A N/A No 1 Insight Global* N/A N/A N/A N/A No 1 ITT Technical Institute* N/A 1 Jobfox.com* N/A N/A N/A N/A No 1 KSDK* 1000 Market Street St. Louis, MO N/A Missouri Career 1520 Market Street St. Louis, MO N/A No 3 STL Today* Stonecreek Staffing* 1063 S SR 157, Suite #2, #127 Edwardsville, IL N/A No 1 HSSU Career Fair* N/A N/A N/A N/A No 1 ITT Tech Job Fair* N/A N/A N/A N/A No 1 Jobs Plus 2014 Career N/A N/A N/A N/A No 2 News* N/A N/A N/A N/A No 1 TV Commercial* Powerscourt Dr St. Louis, MO charter.com/careers No 2 Virtual Career Fair* N/A N/A N/A N/A No 1 The sources marked with (*) in this report are sources that were identified by interviewees as referral sources, but that: (1) Charter did not use directly as recruitment sources; and/or (2) interviewees were unable to identify more precisely. Many job boards and job banks pull Charter's job vacancies from its website and post them independently via there own systems. Accordingly, applicants often learn about Charter's job vacancies from sources that Charter does not post directly or track. Page 8

9 Charter is a member of DirectEmployers Association. Through this nonprofit network, job vacancies for this unit are distributed to a wide array of recruitment sources, including, but not limited to, educational institutions, state workforce agencies and job bank(s), and organizations that distribute employment opportunities to women, minorities, the disabled, and veterans. Page 9

10 # Name Date Description 1 Tuition Reimbursement Ongoing Charter Communications has a tuition reimbursement program where employees can take college courses to enhance their skills to better prepare them for their current jobs and/or advanced positions. 2 Training Programs for All Employees 3 Training Programs for Management-Level Employees Ongoing Ongoing Supplemental Recruitment Initiatives: Charter Communications requires new employees complete training on the following topics: fostering mutual respect in the workplace, Charter's Code of Conduct, information security, privacy, records and information management, timekeeping, and performance Employees at the supervisor level management. and above can participate in a variety of training programs devised to assist with leadership development and policy administration skills. Offerings provided at various times during this plan year included Civil Treatment for Leaders, Communicating for Leadership Success, Coaching for Peak Performance, Interviewing and Selection, Planning and Delegation, and High Performing Teams. Charter also offers a robust training offering on an electronic learning platform. These electronic courses span a variety of topics, including communication, presentation, time management, managing change, project management, treating employees fairly, and software skills. 4 Great Day St. Louis - KMOV4 6/18/2015 On Jun 18, 2015 members of Charter s recruiting and communications teams appeared on the Great Day Saint Louis show on the regional CBS affiliate, KMOV. Great Day Saint Louis is a television morning show that highlights community stories within the Saint Louis metro area and reaches viewers throughout the Eastern Missouri and Southern Illinois regions. The Charter representatives discussed the many hiring opportunities available through the various Charter business units in the region, along with information where potential candidates can find information on career events, job fairs and how to apply for positions. Page 10

11 2015 FCC EEO Public File Report for Charter Communications Ops St. Louis Cnty MO This Report Covers September 1, 2014 through August 31, 2015 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED State FCC Unit (All) (All) Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Interviewees Referred Number Hired Bilingual Rep I, Damage Claims (EngCharter.com 10 1 Employee Referral Total Broadband Installer Charter.com 5 2 Employee Referral 2 2 Charter Commercial Total Broadband Installer Charter.com 12 4 Employee Referral 4 2 RecruitMilitary 1 0 Congressional Career Fair 0 0 Saint Louis American Newspaper Total Broadband Installer Charter.com 26 5 Employee Referral 15 5 Charter Commercial 1 0 Saint Louis American Newspaper Page 1 0 0

12 Broadband Installer Urban League Career Fair Total Broadband Installer Charter.com 10 3 Employee Referral 11 5 Charter Commercial 1 0 Job News Newspaper 0 0 Saint Louis American Newspaper 0 0 Vatterott College Career Fair Total Broadband Installer Charter.com 8 4 Employee Referral 3 2 Job News Newspaper Total Broadband Installer Charter.com 6 1 Employee Referral 3 1 Job News Newspaper Total Broadband Installer Charter.com 8 2 Employee Referral 5 3 ITT Technical Institute 1 0 Job News Newspaper Total Broadband Installer Charter.com 9 3 Employee Referral 4 2 Job News Newspaper 1 0 Saint Louis American Newspaper 0 0 Ranken Technical College Career Fair 0 0 Saint Louis Community College Career Fair Total Broadband Installer Charter.com 12 6 Employee Referral Page 2 2 0

13 Broadband Installer Saint Louis American Newspaper 0 0 Ranken Technical College Career Fair 0 0 Saint Louis Community College Career Fair Total Broadband Installer Charter.com 17 9 Employee Referral 12 6 State Job Board Service 1 0 Charter Commercial 1 0 Leader Newspaper 2 1 Saint Louis American Newspaper 0 0 Ranken Technical College Career Fair 0 0 Saint Louis Community College Career Fair Total Broadband Installer Charter.com 16 2 Employee Referral 8 5 ITT Technical Institute 1 0 Charter Commercial 2 0 Job News Newspaper 0 0 Saint Louis American Newspaper 0 0 Ranken Technical College Career Fair 0 0 Saint Louis Community College Career Fair Total Broadband Installer Charter.com 5 2 Employee Referral 4 4 Charter Commercial 2 0 Leader Newspaper 1 0 Saint Louis American Newspaper 0 0 Ranken Technical College Career Fair 0 0 Saint Louis Community College Career Fair Total Broadband Installer Charter.com 18 5 Employee Referral 13 6 State Job Board Service Page 3 0 0

14 Broadband Installer Charter Commercial 1 1 Saint Louis American Newspaper 0 0 Vatterott College Career Fair 0 0 Ranken Technical College Career Fair Total Broadband Installer Charter.com 11 5 Charter Commercial 1 0 Congressional Career Fair 0 0 Vatterott College Career Fair Total Broadband Installer Charter.com 26 8 Employee Referral 7 1 Ranken Technical College Career Fair Total Broadband Installer Charter.com 10 6 Employee Referral 10 4 Ranken Technical College Career Fair Total Broadband Technician Sr Charter.com Total Broadband Technician Sr Charter.com 1 1 Vatterott College Career Fair Total Broadband Technician Sr Charter.com Total Broadband Technician Sr Charter.com 1 1 RecruitMilitary Page 4 0 0

15 Broadband Technician Sr Total Broadband Technician Sr Charter.com Total Broadband Technician Sr Charter.com 3 3 Vatterott College Career Fair Total Broadband Technician Sr Charter.com Total Broadband Technician Sr Charter.com Total Broadband Technician Sr Charter.com Total Broadband Technician Sr Charter.com Total Broadband Technician Sr Charter.com Total CB Broadband Technician Charter.com 12 3 Urban League Career Fair Total CB Broadband Technician Charter.com Page 5 4 4

16 CB Broadband Technician Vatterott College Career Fair Total CB Broadband Technician Charter.com Total CB Broadband Technician Charter.com Total CB Broadband Technician Charter.com 9 2 Ranken Technical College Career Fair 0 0 Saint Louis Community College Career Fair Total CB Broadband Technician Charter.com 3 2 Ranken Technical College Career Fair Total CB Broadband Technician Charter.com 2 1 Congressional Career Fair 0 0 Vatterott College Career Fair Total CB Broadband Technician Charter.com Total CB Broadband Technician Charter.com Total Construction Coordinator Charter.com Page 6 8 1

17 Construction Coordinator Total Construction Coordinator Charter.com Total Customer Care Escalation Specialist Charter.com Total Customer Care Escalation Specialist Charter.com Total Damage Claims Rep Charter.com 15 2 Employee Referral Total Director, Technical Workforce Mgmt Charter.com Total Dispatcher I Charter.com Total Dispatcher I Charter.com Total Dispatcher I Charter.com Total Page

18 Dispatcher I Charter.com 3 3 Employee Referral 1 1 Ranken Technical College Career Fair 0 0 Saint Louis Community College Career Fair Total Dispatcher I Charter.com 1 0 Employee Referral Total Dispatch Supervisor Charter.com 2 0 Employee Referral Total Engineering Manager Charter.com Total Facilities & Fleet Manager Charter.com 4 0 Employee Referral 1 1 Vatterott College Career Fair Total Field Auditor Charter.com 4 3 Employee Referral 3 0 Congressional Career Fair 0 0 Vatterott College Career Fair Total HFC Analyst Charter.com Total HR Coordinator II Charter.com Page 8 6 1

19 HR Coordinator II Employee Referral Total Human Resources Generalist I Charter.com Total Human Resources Generalist I Charter.com Total Human Resources Generalist II Charter.com 5 1 Employee Referral Total Human Resources Generalist II Charter.com Total Human Resources Generalist II Charter.com Total Mgr, Business Planning Charter.com 12 1 Ranken Technical College Career Fair 0 0 Saint Louis Community College Career Fair Total Mgr, Field Technical QA Charter.com 6 1 Urban League Career Fair Total Mgr, Plant Security Charter.com Page 9 9 1

20 Mgr, Plant Security Employee Referral Total Mgr, Service Delivery - Day of Job Charter.com Total Network Technician Charter.com Total Network Technician Charter.com Total Project Manager Engineering I Charter.com Total QA Inspector I Charter.com Total QA Inspector I Charter.com 5 1 Employee Referral Total QA Inspector I Charter.com 6 0 Employee Referral Total Recruiter I Charter.com 6 1 State Job Board ServicePage

21 Total Rep I, Damage Claims Charter.com 7 1 Employee Referral Total Rep I, Damage Claims Charter.com 9 1 Employee Referral Total Rep I, Damage Claims Charter.com 2 0 Employee Referral Total Rep I, Damage Claims Charter.com 10 1 Employee Referral Total Rep II, Damage Claims Charter.com 5 0 Employee Referral 3 1 Congressional Career Fair Total Rep II, Damage Claims Charter.com Total Safety Administrator Charter.com Total Safety Administrator Charter.com 14 1 DirectEmployers Page

22 Safety Administrator Total Service Delivery Coord I - Day of Job Charter.com Employee Referral 11 8 Congressional Career Fair 0 0 Ranken Technical College Career Fair Total Service Delivery Coord I (Day of Job) Charter.com 7 6 Employee Referral Total Service Delivery Coord/Day of Job II Charter.com Total Service Delivery/Day of Job Coord I Charter.com 13 7 Employee Referral Total Service Delivery/Day of Job CoordinaCharter.com Total Sr Dir, Provisioning Field Ops Charter.com Total Sup, Damage Claims Charter.com Total Sup, Field Audit Charter.com 23 1 State Job Board ServicePage

23 Total Sup, Service Delivery DAY OF JOB Charter.com Total Supervisor, Field Audit Charter.com 17 1 Employee Referral Total System Tech Supervisor Charter.com 8 1 Saint Louis American Newspaper Total System Technician -- Fenton Charter.com Total System Technician I Charter.com 7 2 Urban League Career Fair 0 0 Vatterott College Career Fair Total System Technician I Charter.com 4 1 Employee Referral Total Technical Operations Analyst Charter.com Total Technical Operations Analyst (Day ofcharter.com 1 0 Employee Referral Page

24 Technical Operations Analyst (Day of Total Technical Operations Manager suppocharter.com Total Technical Operations Supervisor Charter.com 3 1 Saint Louis American Newspaper 0 0 Vatterott College Career Fair Total Technical Operations Supervisor Charter.com 5 1 Saint Louis American Newspaper Total Technical Service Rep I Charter.com 7 2 Vatterott College Career Fair Total Technical Service Rep I Charter.com Total Technical Service Rep I Charter.com Total Technical Service Sup Charter.com Total Technical Service Supervisor Charter.com 1 1 DirectEmployers Page

25 Technical Service Supervisor Total Technical Service Supervisor Charter.com Total Technical Service Supervisor Charter.com 10 0 Employee Referral 3 1 Charter Commercial 1 0 Saint Louis American Newspaper Total Technical Service Supervisor Charter.com 7 1 Congressional Career Fair 0 0 Saint Louis American Newspaper 0 0 Ranken Technical College Career Fair Total Technical Service Supervisor Charter.com 8 1 Ranken Technical College Career Fair Total Technician, Field Audit Charter.com 2 1 Employee Referral 3 0 Riverfront Times Newspaper Total Technician, Field Audit Charter.com 4 1 Riverfront Times Newspaper Total Technician, Field Audit Charter.com 2 0 Employee Referral 2 1 DirectEmployers Page

26 Technician, Field Audit Urban League Career Fair Total Technician, Field Audit Charter.com 2 0 Employee Referral 3 1 Urban League Career Fair Total Technician, Field Audit Employee Referral Total Technician, Field Auditor--Fenton, BaCharter.com Total Warehouse Technician Charter.com Total Warehouse Technician Charter.com 2 1 Employee Referral 5 0 State Job Board Service 1 0 Saint Louis American Newspaper Total Warehouse Technician Charter.com 4 3 Ranken Technical College Career Fair 0 0 Saint Louis Community College Career Fair Total Warehouse Technician Employee Referral 1 1 Page 16

27 Warehouse Technician Total Workforce Admin Technical Charter.com Total Workforce Admin Technical Charter.com 2 0 Employee Referral Total Workforce Admin Technical Charter.com Total Workforce Mgmt Technical Coord Charter.com Total Workforce Mgmt Technical Coord Charter.com Total Workforce Mgmt Technical Coordina Charter.com Total Workforce Mgmt Technical Coordina Charter.com 6 1 Employee Referral Total 9 2 Page 17

28 Workforce Technical Supervisor Charter.com 6 1 Saint Louis American Newspaper 0 0 Vatterott College Career Fair Total Workforce Technical Supervisor Charter.com Total Warehouse Technician Charter.com 1 1 Ranken Technical College Career Fair 0 0 Saint Louis Community College Career Fair Total Warehouse Technician Charter.com Total 1 1 Grand Total Page 18

29 RECRUITMENT SOURCE LIST Telephone Entitled to Total Number of Name of Recruitment Source Street Address City, State, Zip Contact Person Number Notification? Referrals Charter Commercial 400 Atlantic Street Stamford, CT Darren Sloop No 11 Charter.com Powerscourt Dr. St. Louis, MO charter.com/careers No 795 Congressional Career Fair 3023 Laclede Saint Louis, MO Brian Williams No 1 Direct Employers 9002 N. Purdue Rd., Ste. 100 Indianapolis, IN directemployers.org No 0 Employee Referral N/A N/A N/A N/A No Corporate Trail ITT Technical Institute Drive Earth City, MO Rachel Richardson (314) No 2 JobNews Newspaper 1350 Elbridge Payne Rd Chesterfield, MO Kathy Fleming No 1 Leader Newspaper 503 N 2nd Street Festus, MO Pam LaPlant No 3 Ranken Technical College Career Fair 4431 Finley Avenue Saint Louis, MO Janie Summers No 0 RecruitMilitary 422 West Loveland Ave. Loveland, OH recruitmilitary.com No 1 River Front Times Newspaper 6358 Delmar Blvd Ste 200 Saint Louis, MO Cathleen Joffray No 0 Saint Louis American Newspaper 4242 Lindell Blvd Saint Louis, MO Vida Medina No 0 Saint Louis Community College Career Fair Big Bend Road Saint Louis, MO career services No 0 State Job Board Service 212 Turner Blvd St. Peters, MO career services No 2 Urban League Career Fair 8960 Jennings Station Road Saint Louis, MO Hollis Whiting No 0 Vatterott College Maurer Industrial Dr. Saint Louis, MO Jeloni Hall No 0 * The sources marked with (*) in this report are sources that were identified by interviewees as referral sources, but that: (1) Charter did not use directly as a recruitment source; and/or (2) Interviewees were unable to identify more precisely. Many job boards and job banks pull Charter s job vacancies from its website and repost them independently via their own systems. Applicants, therefore, often learn about Charter s job vacancies from sources that Charter does not post with directly and cannot track. Charter is a member of DirectEmployers Association. Through this nonprofit network, job vacancies for this unit are distributed to a wide array of recruitment sources, including, but not limited to, educational institutions, state workforce agencies and job bank(s), and organizations that distribute employment opportunities to women, minorities, the disabled, and veterans. Page 19

30 # Name Date Description 1 Tuition Reimbursement Ongoing Charter Communications has a tuition reimbursement program where employees can take college courses to enhance their skills to better prepare them for their current jobs and/or advanced positions. 2 Training Programs for All Employees Ongoing Charter Communications requires new employees complete training on the following topics: fostering mutual respect in the workplace, Charter's Code of Conduct, information security, privacy, records and information management, timekeeping, and performance management. 3 Training Programs for Management-Level Employees Ongoing Supplemental Recruitment Initiatives: Employees at the supervisor level and above can participate in a variety of training programs devised to assist with leadership development and policy administration skills. Offerings provided at various times during this plan year included Civil Treatment for Leaders, Communicating for Leadership Success, Coaching for Peak Performance, Interviewing and Selection, Planning and Delegation, and High Performing Teams. Charter also offers a robust training offering on an electronic learning platform. These electronic courses span a variety of topics, including communication, presentation, time management, managing change, project management, treating employees fairly, and software skills. * The sources marked with (*) in this report are sources that were identified by interviewees as referral sources, but that: (1) Charter did not use directly as a recruitment source; and/or (2) Interviewees were unable to identify more precisely. Many job boards and job banks pull Charter s job vacancies from its website and repost them independently via their own systems. Applicants, therefore, often learn about Charter s job vacancies from sources that Charter does not post with directly and cannot track. Charter is a member of DirectEmployers Association. Through this nonprofit network, job vacancies for this unit are distributed to a wide array of recruitment sources, including, but not limited to, educational institutions, state workforce agencies and job bank(s), and organizations that distribute employment opportunities to women, minorities, the disabled, and veterans. Page 20

31 2015 FCC EEO Public File Report for Charter Communications St. Louis Cnty, MO This Report Covers September 1, 2014 through August 31, 2015 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED State FCC Unit (All) (All) Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Interviewees Referred Number Hired Business Account Executive Charter.com 1 1 Employee Referral Total Business Account Executive Charter.com 1 0 Employee Referral Total Business Account Executive Charter.com 1 0 Employee Referral 1 1 Onsite Charter Career Fair 1 1 LinkedIn* Total Direct Sales Coordinator Charter.com Total Direct Sales Coordinator - Town and Charter.com Total Direct Sales Rep-Fenton Charter.com Total Direct Sales Rep - North City Charter.com 9 1 Employee Referral Total Direct Sales Rep - North City Charter.com 12 3 Employee Referral 9 3 Page 1

32 Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Interviewees Referred Number Hired Direct Sales Rep - North City Charter TV* Total Direct Sales Rep Overland Charter.com 10 2 Employee Referral 10 5 Charter TV* Total Direct Sales Rep- Overland Charter.com 6 1 HireLive -- Embassy Suites, St. Charles, MO 2 1 Employee Referral 3 2 Charter TV* Total Direct Sales Rep- Overland Charter.com 1 0 Employee Referral Total Direct Sales Representative - FlorissaCharter.com 13 3 United career fair 1 0 Employee Referral Total Direct Sales Rep - Town and CountryCharter.com 6 0 United career fair 1 0 Employee Referral 5 2 LinkedIn* 1 0 Charter TV* Total Direct Sales Rep - Town and CountryCharter.com 5 1 Employee Referral 2 0 LinkedIn* 1 0 Charter TV* Total Direct Sales Rep-Town And Country Charter.com 5 2 Employee Referral Total Direct Sales Rep-Town & Country Charter.com 7 4 Employee Referral 3 2 Onsite Charter Career Fair 1 0 Craigslist* 1 0 Page 2

33 Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Interviewees Referred Number Hired Direct Sales Rep-Town & Country Total Mgr, Retail Sales Employee Referral Total National Retail Account Rep - Town &Employee Referral Total Outside Sales Rep-North St. Louis C Charter.com 48 5 HireLive -- Embassy Suites, St. Charles, MO 1 0 Employee Referral 27 3 Onsite Charter Career Fair 2 0 LinkedIn* 1 0 Craigslist* 1 0 CareerBuilder* Total Outside Sales Representative - FlorisCharter.com 8 3 Employee Referral 7 4 Charter TV* Total Retail Account Rep - Town and CounCharter.com 3 0 LinkedIn* Total Sales Executive - Town and Country Charter.com 1 1 LinkedIn* Total Sr Human Resources Generalist Charter.com Total Store Associate - Florissant, MO - FuCharter.com 4 0 Employee Referral Total Store Associate - Florissant, MO - FUCharter.com Total Store Associate - Florissant, MO - FUCharter.com 6 1 Onsite Charter Career Fair 1 0 Page 3

34 Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Interviewees Referred Number Hired Total Store Associate - Town and Country, Charter.com 2 1 Employee Referral Total Store Associate - Town and Country, Charter.com 1 0 Employee Referral Total Sup, Direct Sales I-SFU - Florissant, Monster* Total Sup, Direct Sales I-SFU - Overland, MCharter.com 3 1 Employee Referral Total Sup, Direct Sales I-SFU, Fenton MissCharter.com Total Sup, Direct Sales I-SFU, Overland, MCharter.com 1 0 LinkedIn* 1 0 Monster* Total Sup, Direct Sales I-SFU, St. Louis Ci Charter.com Total Sup, Store Charter.com Total 13 1 Grand Total Page 4

35 Name of Recruitment Source Street Address City, State, Zip Contact Person Telephone Number Entitled to Notification? Total Number of Referrals 9002 N. Purdue Rd., Indianapolis, IN Direct Employers Ste directemployers.org No Powerscourt Charter.com Dr. St. Louis, MO charter.com/careers No 181 RecruitMilitary 422 West Loveland Ave. Loveland, OH recruitmilitary.com No 0 LinkedIn 2029 Stierlin Court RECRUITMENT SOURCE LIST Mountain View, CA linkedin.com No 0 GlassDoor.com 100 Shoreline Highway, Building A Mill Valley, CA glassdoor.com No 0 Charter TV* 7 CareerBuilder* 1 Employee Referral 106 Craigslist* 2 HireLive -- Embassy Suites, St. Charles, MO 3 Monster* 2 LinkedIn* 7 Onsite Charter Career Fair 5 United Career Fair 2 The sources marked with (*) in this report are sources that were identified by interviewees as referral sources, but that: (1) Charter did not use directly as a recruitment sources; and/or (2) interviewees were unable to identify more precisely. Many job boards and job banks pull charter's job vacancies from its website and post them independently via their own systems. Accordingly, applicants often learn about Charter's job vacancies from sources that Charter does not post with directly or track. Charter is a member of Direct Employers Association. Through this nonprofit network, job vacancies for this unit are distributed to a wide array of recruitment sources, including, but not limited to, educational institutions, state workforce agencies and job bank(s), and organizations that distribute employment opportunities to women, minorities, the disabled, and veterans. Page 5

36 Supplemental Recruitment Initiatives: # Name Date Description 1 Tuition Reimbursement Ongoing Charter Communications has a tuition reimbursement program where employees can take college courses to enhance their skills to better prepare them for their current jobs and/or advanced positions. 2 Training Programs for All Employees Ongoing Charter Communications requires new employees complete training on the following topics: fostering mutual respect in the workplace, Charter's Code of Conduct, information security, privacy, records and information management, timekeeping, and performance management. 3 Training Programs for Management-Level Employees Ongoing Employees at the supervisor level and above can participate in a variety of training programs devised to assist with leadership development and policy administration skills. Offerings provided at various times during this plan year included Civil Treatment for Leaders, Communicating for Leadership Success, Coaching for Peak Performance, Interviewing and Selection, Planning and Delegation, and High Performing Teams. Charter also offers a robust training offering on an electronic learning platform. These electronic courses span a variety of topics, including communication, presentation, time management, managing change, project management, treating employees fairly, and software skills. 4 Direct Sales Internal Career Fair 11/20/2014, 12/16/2014, 4/28/2015 Career fairs hosted at 941 Charter Commons Drive, Town and Country, MO 63017, Focusing on Sales Talent Page 6

37 2015 FCC EEO Public File Report for Charter Communications Ops St. Louis Cnty MO This Report Covers September 1, 2014 through August 31, 2015 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED Req # Job Title Report Specific Source Interviewees Referred Sum of H Network Operations Tech I Internal Network Operations Tech I Charter.com Network Engineer OperationsIII Internal Systems Engineer III Charter.com 1 0 Employee Referral 2 0 Internal.com 1 1 Linkedin.com 1 0 Linkedin.coom Sr Cost Analyst Charter.com 1 1 External Referral 1 0 Internal Network Engineer Operations I Internal Network Engineer Operations II Internal Transport & Capacity Eng III Charter.com Network Engineer Operations II Charter.com 1 1 Indeed.com* Network Engineer Operations II Internal IP Analyst Internal Network Operations Tech II Charter.com Dir, Finance Charter.com 1 1 Page 1

38 IP Transport & Capacity Eng III Charter.com 2 1 Referral Systems Engineer III Internal Network Operations Tech I Employee Referral Network Operations Tech II 1 1 External Referral 1 0 Internal 2 0 Internet 1 0 Indeed.com* 1 0 Beyond.com* 1 0 Googl.com* Network Operations Tech I Internal Systems Engineer I Charter.com 1 1 Linkedin.com 1 0 University of Denver Career Fair Systems Engineer II Charter.com Mgr, Network Ops Analysis Employee Referral Sr Mgr, Wholesale LD Usage and CoCharter.com Network Engineer Operations II Apex Systems agency Network Engineer OperationsIII Employee Referral Network Engineer Operations II Linkedin.com Network Engineer OperationsIII Employee Referral Network Operations Tech II Employee Referral Network Operations Analyst II Employee Referral Systems Engineer I Charter.com 1 0 Internal Network Engineer Operations I Internal Security Specialist II 1 0 Linkedin.com Transport & Capacity Eng II Internal Security Specialist I Charter Recruiter 1 0 Page 2

39 Security Specialist I Charter.com 8 1 Employee Referral 2 0 External Referral 1 0 Internal 3 0 Linkedin.com 1 0 Indeed.com* Network Operations Tech I Charter.com Network Engineer Operations I - VideCharter.com Change Control Analyst I Internal Change Control Analyst I Indeed.com* Change Control Analyst I Charter.com Network Operations Analyst I Charter.com 2 0 Employee Referral 2 1 Internal 3 0 Referral 1 0 Indeed.com* Network Operations Tech II Employee Referral Mgr, Network Operation Center - 3rd Charter.com Network Operations Analyst II Internal Security Specialist I Employee Referral 3 1 KellyMitchell Group agency 1 0 Ranken Technical Job Fair 1 0 Indeed.com* 1 0 Google.com* Security Specialist II Internal Network Operations Analyst I Internal 4 1 Linkedin.com Network Operations Tech I Charter.com Security Specialist I Employee Referral Network Operations Tech II Charter.com Sr. Project Manager - Network OperaCharter.com 1 0 Notification 1 0 Internal 1 0 Page 3

40 Sr. Project Manager - Network OperaReferral Principal Systems Engineer I Internal Mgr, Cost Analysis Charter.com 1 0 Indeed.com* Transport & Capacity Eng II Internal 2 1 Indeed.com* Principal Engineer - IP NOC External Referral 1 1 Internal Network Engineer OperationsIII-Voice Internal Mgr, NOC Internal Systems Engineer II Charter.com Mgr, Transport & Cap Net Eng Referral 1 1 Indeed.com* Sr Mgr, Systems Engineering Internal Mgr, Transport & Cap Net Eng Charter.com 1 0 Employee Referral 2 0 Internal 1 1 Internet 1 0 Indeed.com* ISP Engineer I Charter.com 1 0 Internal Systems Engineer I Internal Referral Network Security Adm II Charter.com Network Engineer Operations I- 3rd SInternal Network Operations Tech I Internal Network Engineer OperationsIII-VoiceInternal 1 0 Linkedin.com Sr Cost Analyst External Referral Mgr, NOC - 2nd Shift Charter.com 1 1 Page 4

41 Mgr, NOC - 2nd Shift Notification 1 0 Indeed.com* Network Operations Tech I Employee Referral Network Engineer Operations I Internal Network Operations Engineer III-IP-3 Apex Systems agency 1 1 Charter.com 1 0 Internal 1 0 MissouriCareerSource.com * Network Engineer OperationsIII-3rd s Employee Referral 1 1 IT 1 0 Google.com* Network Operations Tech II Google.com* Systems Engineer II Employee Referral Cost Analyst Charter.com 1 0 Indeed.com* Change Control Analyst I Charter.com 1 0 External Referral 1 1 Internal 2 0 Indeed.com* Transport & Capacity Eng III Charter.com 1 0 Internal Network Operations Tech II Internal Network Operations Tech I Internal Network Operations Tech I Charter.com Network Operations Tech II Charter.com 1 1 Grand Total Page 5

42 Name of Recruitment Source Street Address City, State, Zip Contact Person Telephone Number Entitled to Notification? Total Number of Referrals 9002 N. Purdue Rd., Indianapolis, IN Direct Employers Ste directemployers.org No Powerscourt Charter.com Dr. St. Louis, MO charter.com/careers No 42 RecruitMilitary 422 West Loveland Ave. Loveland, OH recruitmilitary.com No 0 LinkedIn 2029 Stierlin Court RECRUITMENT SOURCE LIST Mountain View, CA linkedin.com No 8 GlassDoor.com 100 Shoreline Highway, Building A Mill Valley, CA glassdoor.com No 0 Beyond.com* 1 Google.com* 4 Indeed.com* 17 MissouriCareerSource.com * 1 The sources marked with (*) in this report are sources that were identified by interviewees as referral sources, but that: (1) Charter did not use directly as a recruitment sources; and/or (2) interviewees were unable to identify more precisely. Many job boards and job banks pull charter's job vacancies from its website and post them independently via their own systems. Accordingly, applicants often learn about Charter's job vacancies from sources that Charter does not post with directly or track. Charter is a member of Direct Employers Association. Through this nonprofit network, job vacancies for this unit are distributed to a wide array of recruitment sources, including, but not limited to, educational institutions, state workforce agencies and job bank(s), and organizations that distribute employment opportunities to women, minorities, the disabled, and veterans. Page 6

43 # Name Date Description 1 Tuition Reimbursement Ongoing Charter Communications has a tuition reimbursement program where employees can take college courses to enhance their skills to better prepare them for their current jobs and/or advanced positions. 2 Training Programs for All Employees Ongoing Charter Communications requires new employees complete training on the following topics: fostering mutual respect in the workplace, Charter's Code of Conduct, information security, privacy, records and information management, timekeeping, and performance management. 3 Training Programs for Management-Level Employees Ongoing 4 Society of Cable Telecommu Ongoing Supplemental Recruitment Initiatives: Employees at the supervisor level and above can participate in a variety of training programs devised to assist with leadership development and policy administration skills. Offerings provided at various times during this plan year included Civil Treatment for Leaders, Communicating for Leadership Success, Coaching for Peak Performance, Interviewing and Selection, Planning and Delegation, and High Performing Teams. Charter also offers a robust training offering on an electronic learning platform. These electronic courses span a variety of topics, including communication, presentation, time management, managing change, project management, treating employees fairly, and software skills. Charter has partnered with the SCTE through its Corporate Alliance Programs to offer employee technical training. Benefits of the program includes, access to industry standard training content and certifications, SCTE primers, SCTE White Papers, SCTE Technical Columns and SCTE Chapter events. Charter partners with Jones/NCTI to offer employees within the Network Operations Organization. access to technical training programs geared to advance their knowledge of telecommunications. 5 Jones.NCTI Ongoing 6 Nokia Virtual Job Fair 10/23/2014 Virtual Technology Job Fair 7 Great Day St Louis TV show 6/18/2015 Promoted job opportunities available in St. Lous region with Charter Page 7