2014 FCC EEO Public File Report for Charter Communications OPS Suffolk City Cnty VA

Transcription

1 2014 FCC EEO Public File Report for Charter Communications OPS Suffolk City Cnty VA This Report Covers September 1, 2013 through August 31, 2014 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED State FCC Unit VA OPS Suffolk City Cnty VA Interviewees Referred by Each Recruitment Source Number Hired Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Broadband Installer Charter.com 2 2 Employee Referral 3 3 Suffolk News Herald 1 0 VA Employment Office: Suffolk County Total Broadband Installer Charter.com 1 0 Suffolk News Herald 1 1 VA Employment Office: Suffolk County Total Broadband Installer Charter.com Total Broadband Installer Internal Total Broadband Technician Charter.com 1 0 Employee Referral 1 1 Internal Total Broadband Technician Employee Referral Total Broadband Technician Charter.com 1 1 Employee Referral 1 0 Page 1

2 Broadband Technician Total Broadband Technician Charter.com 2 2 Employee Referral Total Broadband Technician Charter.com Total Broadband Technician Sr Internal Total Broadband Technician Sr Internal Total CB Broadband Technician Internal Total CB Broadband Technician Internal Total CB Broadband Technician Internal Total Construction Coordinator Internal Total Sup, Technical Ops I Charter.com 1 0 Internal Total Sup, Warehouse Charter.com 4 1 Internal Total System Technician I Charter.com 1 0 Employee Referral 1 0 Internal Total Warehouse Technician Charter.com 1 1 Internal Total 2 1 Grand Total Page 2

3 RECRUITMENT SOURCE LIST Name of Recruitment Source Street Address City, State, Zip Contact Person Telephone Number Entitled to Notification? Total Number of Referrals Employee/Friend Referral 2 Digital Place Simpsonville, SC Jennifer DePrekel (864) NO 9 Charter.com 2 Digital Place Simpsonville, SC Jennifer DePrekel (864) NO 23 Internal 2 Digital Place Simpsonville, SC Jennifer DePrekel (864) NO 27 VA Employment Office: Suffolk County 157 North Main St. Suffolk, VA NO 0 Suffolk News Herald 130 S Saratoga St. Suffolk, VA Hope Rose NO 2 Direct Employer's 9002 N. Purdue Association Road, Suite 100 Indianapolis, IN (317) NO 0 * The sources marked with (*) in this report are sources that were identified by interviewees as referral sources, but that: (1) Charter did not use directly as a recruitment source; and/or (2) Interviewees were unable to identify more precisely. Many job boards and job banks pull Charter s job vacancies from its website and repost them independently via their own systems. Applicants, therefore, often learn about Charter s job vacancies from sources that Charter does not post with directly and cannot track. Note: Charter is a member of DirectEmployers Association. Through this nonprofit network, job vacancies for this unit are distributed to a wide array of recruitment sources, including, but not limited to, educational institutions, state workforce agencies and job bank(s), and organizations that distribute employment opportunities to women, minorities, the disabled, and veterans. Page 3

4 Supplemental Recruitment Initiatives: # Name Date 1 2 Technician Improvement Mentoring Program Broadband Technical Career Progression Program 4/1/2014-Present 2013-Present Description Program designed to assist struggling technicians by pairing them with a tenored technician to improve performance and promote. Program designed to track the career progression of all BBI, ABI, and BBT technicians so they promote on schedule. Page 4

5 2014 FCC EEO Public File Report for Charter Communications OPS Suffolk City Cnty VA This Report Covers September 1, 2013 through August 31, 2014 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: 4 8 Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED State FCC Unit VA OPS Suffolk City Cnty VA Interviewees Referred by Each Recruitment Source Number Hired Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Direct Sales Rep Referral 1 1 Direct Employers Association Total Direct Sales Rep Charter.com 2 0 Craigslist.org 1 1 Direct Employers Association 0 0 Monster.com Total Sup, Direct Sales I-SFU Charter.com Total Sup, Direct Sales I-SFU Charter.com Total 2 1 Grand Total 8 4 Page 1 of 5

6 RECRUITMENT SOURCE LIST Name of Recruitment Source Street Address City, State, Zip Contact Person Telephone Number Entitled to Notification? Total Number of Referrals CareerBuilder 200 N. LaSalle St. Chicago, IL Charter Recruiter No 0 Charter TV No 0 Charter.com 5 Craigslist.org Job Posting No 1 Direct Employers Association 0 Employee Referral No 1 Facebook.com 0 Google.com No 0 Indeed.com 177 Broad St. Stamford, CT LinkedIn.com 0 Monster.com 5 Clock Tower Place Maynard, MA Recruitmilitary.com 422 W. Loveland Ave Loveland, Ohio SalesGravey.com PO Box 1389 Thomson, GA Salesjobs.com 360 Spear St. San Francisco, CA Simply Hired No 0 Twitter 0

7 Supplemental Recruitment Initiatives: # Name Date Description 1 Establishment of training programs designed to enable unit personnel to acquire skills that could qualify them for higher level positions Charter Communications arranges comprehensive training programs for all new Direct Sales Representatives (8 day) and Customer Sales and Service Center Representatives/Store Associates (28 day) enabling acquisition of skills to qualify them for higher level positions. Additionally, through the self assessment Career Progression Program, Representatives and Associates are able to self promote to Store Specialist positions. Supervisors and managers participated in a variety of training programs devised to assist with leadership development and policy administration skills. Offerings provided at various times during this plan year included Your Leadership Journey, Reinforcing for Leadership Success, Leadership Connect, Advanced Leadership Connect, Effective Hiring, Performance Management, Civil Treatment for Managers, and Strategic Leadership (for Directors and above). Charter Communications requires that new employees complete the following training within their first month of employment: Harassment Prevention in the Workplace, Information Security and Privacy, Records and Information Management, Wage and Hour, and Charter's Marketing Privacy Preferences.

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9 FCC FCCDesc Op Group Primary Location Code Job Title Req # Source Type Source Report Specific Source Candidate Name CountOfCandidate ID Hire Count Application Is Internal Recruiter State FCC Unit OPS Suffolk City Cnty VA OPS Suffolk City Cnty VA M -Marketing VA-SUF-00B Direct Sales Rep Referral Please Specify Below Referral Hudgins, Andrew Joe 1 1 No Gillman, Matt VA OPS Suffolk City Cnty VA M -Marketing VA-SUF-00B Direct Sales Rep News Group Google Monster.com Murray, Betty 1 0 No Gillman, Matt VA OPS Suffolk City Cnty VA

10 2014 FCC EEO Public File Report for Charter Communications OPS Suffolk City Cnty VA This Report Covers September 1, 2013 through August 31, 2014 Total Number of Full-Time Vacancies Filled During This Period: Total Number of Candidates Interviewed For Full-Time Vacancies During This Period: 2 6 Please see attached the Recruitment Source List that includes recruitment source contact information. FULL-TIME VACANCIES FILLED State FCC Unit VA OPS Suffolk City Cnty VA Interviewees Referred by Each Recruitment Source Number Hired Req # Job Title Recruitment Source(s) Used to Fill the Vacancy Account Executive-Hospitality Charter.com 1 1 Direct Employers Total Business Account Executive Charter.com 2 1 LinkedIn 1 0 Monster 1 0 Simply Hired 1 0 Direct Employers Total 5 1 Grand Total 6 2 The sources marked with (*) in this report are sources that were identified by interviewees as referral sources, but that: (1) Charter did not use directly as a recruitment sources; and/or (2) interviewees were unable to identify more precisely. Many job boards and job banks pull charter's job vacancies from its website and post them independently via their own systems. Accordingly, applicants often learn about Charter's job vacancies from sources that Charter does not post with directly or track. NOTE: Charter is a member of DirectEmployers Association. Through this nonprofit network, the job vacancies for this unit are broadly disseminated to a wide array of recruitment sources, including but not limited to, educational institutions, state job bank (s), and organizations that distribute employment opportunities to women, minorities, the disabled, and veterans. Simply Hired* LinkedIn* Monster*

11 RECRUITMENT SOURCE LIST Name of Recruitment Source Street Address City, State, Zip Contact Person Telephone Number DirectEmployers 9002 N. Purdue Road, Suite 100 Indianapolis, Indiana (317) No Charter.com No Entitled to Notification?

12 Total Number of Referrals 0 3

13 Supplemental Recruitment Initiatives: # Name Date 1 Tuition Reimbursement Ongoing 2 Management Training Ongoing Description Charter has a tuition reimbursement program where employees can take college courses to enhance their skills to better prepare them for their current jobs and/or advanced positions Charter provides training to management level personnel as to methods of ensuring equal employment opportunity and preventing discrimination, including Civil Treatment for Managers workshop

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