creating SHareD Value for our business and Society

Transcription

1 SuStainabiity Performance by Country 2016 creating SHareD Vaue for our business and Society

2 2016 Sutainabiity Performance by Country.05 Sonae Sierra in brazi Sonae Sierra Brai i ited in the BM&F BOVESPA (the Braziian Stock Exchange) with a 33% free foat; the remainder i a 50/50 partnerhip between Sonae Sierra and the German invetor Aexander Otto. Sonae Sierra Brai buine operate autonomouy and i focued on inveting, deveoping and managing hopping centre in Brazi. A of 31 December 2016, Sonae Sierra Brai owned nine hopping centre. Our hopping centre portfoio deivered good operationa reut in 2016 in the context of ongoing economic receion. Like-for-ike tenant ae and renta income acro our aet grew at 0.6% and 2.8% repectivey (beow the rate of infation), and the average occupancy rate increaed to 94.8%. A conumer pend ha weakened, we have been depoying our reiient property management approach, making the greatet poibe effort to upport our tenant through the crii by granting temporary dicount where appropriate and mobiiing effective conumer ae campaign. Conequenty, in 2016 we utained a higher eve of renta income compared to our peer aw no change to yied even in the context of deteriorating market condition. Moreover, the poitive impact of the Braziian Rea appreciation contributed further to a higher portfoio OMV, which achieved 1.4 biion a of 31 December 2016, 26% higher than at year. Our trategic focu in Brazi i to conoidate our exiting portfoio. During the year we competed the ae of 100% of our take in Boavita Shopping (a non-core aet ocated in São Pauo) in ine with the open market vauation, and we wi ao ook to raie additiona revenue through the eae or ae of and adjacent to four of our hopping centre for office and/or reidentia deveopment cheme. Furthermore, we commenced with preparation for the refurbihment of Shopping Paza Su, a hopping centre which ha been e impacted by the economic downturn and i ubject to ignificant ongoing demand from tenant ooking to acquire pace. The refurbihment wi modernie the hopping centre, accommodate additiona tenant unit and deiver improvement to the tenant mix. Direct empoyees tota: 347 ViSitS to a SHoPPinG centres under management SHoPPinG centres owned rents received at owned SHoPPinG centres m 76.7m tota Ga: 451,787m 2 (9 centre) 1: Bouevard Londrina Shopping 2: Franca Shopping 3: Manauara Shopping 4: Parque D. Pedro Shopping 5: Paeio da Água Shopping 6: Shopping Campo Limpo 7: Shopping Metrópoe 8: Shopping Paza Su 9: Uberândia Shopping In 2016 we continued to advance our digita offer for conumer. Our Digita Experience project, aunched in 2013, ha previouy reuted in the creation of evera initiative, incuding the Service Mobie App, WhatApp Advior and #BuyTogether piot project. We are now reponding to the growth in e-commerce with the deveopment of an on-ine ae patform, and we have aunched a promiing new project caed STEP-9 which invove the ue of an open, coaborative network of digita entrepreneur to bring together new idea for digita ervice and marketing activation which can be teted by Sonae Sierra Brai hopping centre. In keeping with our focu on afe peope and eco-efficiency and a a part of our focu on reducing tenant cot we improved the eectricity efficiency of our owned portfoio by 12%, and increaed our wate recycing rate by 9%. The improvement in our portfoio eectricity efficiency contributed to a 42% reduction in GHG emiion (GHG protoco cope 1 and 2 emiion, pu buine air trave) acro our hopping centre and corporate office. We impemented 60% of the recommendation identified a part of our Bright Project 10 energy efficiency initiative, and 83% of the water efficiency meaure identified through our Dive Project 10. The meaure identified by thee initiative offer combined potentia aving of 798,000 a year. We were ao abe to cut the number of eve 3 and above accident per miion viit in our hopping centre by 32% foowing the impementation of ite pecific action pan to tacke the common caue of incident. And mirroring our performance in Portuga, we aw a 60% reduction in the Lot Workday Cae Accident Frequency Rate (LWCAFR) among our hopping centre ervice uppier foowing our invetigation to identify the root caue of incident and impement preventive meaure. 9 Thi figure correpond to the tota rent invoiced (100%) to tenant of Sonae Sierra owned hopping centre in Brazi. It ha been cacuated baed on account performance between 1 January and 31 December The converion rate ued to convert the Braziian vaue in Reai to Euro ( ) wa The ame exchange rate appie for other financia data for Brazi. 10 Bright and Dive are innovative energy and water efficiency modeing too which enabe u to cacuate the optimied theoretica energy and water conumption of a hopping centre, and then compare thi with it actua uage making it poibe to eaiy detect and remedy any inefficiencie.

3 2016 Sutainabiity Performance by Country.06 Sonae Sierra in brazi (CONTINUED) awards and acknowedgements Sonae Sierra Brai and Shopping Metrópoe both received a god award in the Intitutiona Campaign Marketing category of the ABRASCE Award (Braziian Counci of Shopping Centre) for STEP-9 and the Evening Food Fair, repectivey. Uberândia Shopping received a iver award in the Newton Rique utainabiity category of the ABRASCE Award for energy and water management. Key achievements 11 Reduced GHG emiion 12 per m 2 of GLA by 42%. Reduced eectricity conumption per m 2 of ma and toiet area by 12%. Increaed the recycing rate by five percentage point, reaching 61%. Reduced the proportion of wate (by weight) that i ent to andfi by 9%. Reduced the number of non-conformitie per hour of reference SPO by 14%. Reduced the Lot Workday Cae Accident Frequency Rate (LWCAFR) among our hopping centre ervice uppier by 60%, and the Accident Severity Rate by 49%. Cut the number of eriou accident per miion viit in our hopping centre by 32%. Hed the uccefu ae campaign Revoutionary Tueday in January which increaed footfa by 43% and ae by 83% compared to the ame day of the previou year. Launched STEP-9, an open innovation patform that aim to create a coaborative network of digita entrepreneur to bring together new idea for digita ervice and marketing activation that can be teted in our hopping centre. Inveted and heped raie 83,844 for oca community initiative, upported charitabe organiation and dedicated 1,029 hour of taff time to community vounteering. Opened one new Coop Store, which offer oca buinee a fexibe retai format and hep to further diverify our tenant mix. SuStainabiity Performance indicators 14 Performance Bet centre() Performance Indicator trend 2015/16 in 2016 energy and cimate: GHG emiion 15 of our owned portfoio and Franca Shopping 16, corporate office (tco 2 e/m 2 GLA) tco 2 e/m 2 GLA and Parque D. Pedro Shopping, tco 2 e/m 2 GLA energy and cimate: Eectricity efficiency (excuding tenant) Franca Shopping 16 of our owned portfoio (kwh/m 2 ma and toiet area) 67 kwh/m 2 and Bouevard Londrina Shopping, 331 kwh/m 2 Water: Water efficiency (excuding tenant) of our owned portfoio Shopping Campo (itre/viit) Limpo, 1.6 itre/viit Wate: Tota wate recyced a a proportion of wate produced 49% 56% 61% Shopping Metrópoe, (% by weight, acro our owned portfoio) 75% tenant: Average occupancy rate 95.1% 92.6% 94.8% Franca Shopping, (% by GLA, acro our owned portfoio) 99.4% communitie and Viitor: Invetment in utainabiity initiative 420, ,114 83,844 Parque D. Pedro and other community contribution ( ) 17 Shopping, 28,384 empoyee: Invetment in taff training and deveopment ( per capita) (data by country) Safety and Heath: Number of hour of SPO performed 4,238 4,430 3,381 Parque D. Pedro Shopping, 838 hour 11 A variation under Key achievement are compared with 2015 performance data. 12 GHG protoco cope 1 and 2, pu buine air trave. 13 Thi figure correpond to the um of charitabe organiation upported in Brazi, a reported by our hopping centre. In cae where two (or more) hopping centre have upported the ame charitabe organiation, thi ha been counted twice (or more time), in order to refect each individua hopping centre commitment. 14 GHG emiion, energy, wate and afety and heath indicator cover a owned hopping centre in Brazi, a we a the São Pauo office. Water indicator excude office conumption. Utiitie purchaed on behaf of tenant are incuded when appicabe. 15 GHG protoco cope 1 and 2, pu buine air trave. 16 Whit Franca Shopping achieved the bet performance it i not conidered comparabe with other hopping centre ince it i party open air. For thi reaon, we have ao highighted the performance of Parque D. Pedro Shopping for GHG emiion and Bouevard Londrina Shopping for eectricity efficiency. 17 Incude donation coected from hopping centre viitor.

4 2016 Sutainabiity Performance by Country.07 Sonae Sierra in brazi (CONTINUED) 4,267 tco 2 e 145,581 tco 2 e Gj 861,202m 3 tota ScoPeS 1 and 2 GHG emissions 18 tota ScoPe 3 GHG emissions 18 tota energy consumption tota Water WitHDraWa 13,535 tonne 42average hour 4.6 tota WaSte ProDuction training Per empoyee average tenant SatiSfaction index on a Scae of 1 ( not SatiSfieD ) to 6 ( Very SatiSfieD ) Cae Study: franca Shopping fight back: reducing the impact of riing cot and economic receion by increaing energy efficiency Franca Shopping in São Pauo wa faced with a difficut ituation: eectricity cot were up due to reduced hydropower capacity; tenant ae were down due to economic receion. In thi context, increaing energy efficiency became an even greater priority. Franca Shopping management team worked hard to deveop a deep undertanding of the energy conumption pattern of the entire hopping centre ite. Having identified area for improvement, they impemented a erie of meaure to deiver an annua energy aving of 16%, equivaent to around 9,500 in cot, with no capita invetment. Cae Study: We offer conumer the right to pay e with a ae revoution in brazi A houehod income decined due to the impact of economic receion, conumer ae dropped in Brazi, creating chaenging condition for retaier and hopping centre operator. For Sonae Sierra Brai, a key chaenge wa to hep our tenant to recover their ae and reduce their accumuated tock. We wanted to aunch a ae campaign but no ordinary ae campaign. Conumer fet frutrated and we wanted to peak to them in a anguage that woud reonate with their own economic difficutie. Hence we created Revoutionary Tueday The Right to Pay Le, a highy viibe campaign that woud offer good at attractive price. Uing jut under 1.5% of the aocated marketing budget, the campaign brought in 43% more viitor, generated an 83% increae in ae and received poitive recognition from conumer. Cae Study: a tep forward for digita innovation in brazi Sonae Sierra Brai ha et it ight on becoming a pioneer in digita innovation in the hopping centre ector. Foowing the creation of evera uccefu project, we wanted to engage conumer to provide u with inpiration and upport to taior our digita trategy to bet uit their need. With thi in mind, we created STEP-9, an open innovation patform that aim to create a network of digita entrepreneur who want to hep u buid the hopping centre of the future. Through STEP-9, we have engaged viitor and other takehoder to come up with promiing idea that we can deveop to improve our hopping centre ervice. Furthermore, the interet generated by the patform ha enhanced our hopping centre brand, whit STEP-9 recognition by the ABRASCE Award a a unique project in Brazi ditinguihe Sonae Sierra Brai at the corporate eve for our incuive and forward-thinking buine approach. further reference: For more information, ee the compete cae tudie on our webite. 18 Peae refer to our Economic, Environmenta and Socia Report 2016 for a detaied breakdown of the ource of GHG emiion incuded in our carbon footprint (cope 1, 2 and 3).

5 2016 Sutainabiity Performance by Country.16 PortuGa isboa Porto brazi São Pauo coombia cai Germany DüSSeDorf Greece athens itay mian uxembourg uxembourg morocco casabanca romania bucharest SPain madrid the netherands amsterdam turkey istanbu