2014 NURSING LEADERSHIP SYMPOSIUM

Transcription

1 2014 NURSING LEADERSHIP SYMPOSIUM Symposium Series Schedule Session #1: April 1-3 The Role of the Executive Leader - Director of Nursing Session #2: May 6-8 Efficient and Effective Resource Management Strategies Session #3: June 3-5 External Requirements and Standards Session #4: July The Leader Within - Nurse Executive Leadership Skills Session #5: Aug Organizational Structures for Tomorrow s Clients and Employees - Strategic Planning Sessions #1, #2, #4, #5 are held at the St. Francis Retreat Center in Little Falls, Session #3 at the Embassy Suites Hotel - St. Paul Downtown Sponsored by: Merwin LTC Pharmacy

2 About This Training This Nursing Leadership Symposium provides nursing executive level professionals the opportunity to understand the scope of their role and the fundamental foundation elements of their job. It is intended to enhance the executive nurse s leadership and management skills, skills to streamline and improve processes and systems, the opportunity to learn of new clinical approaches to services, a chance to network with other professionals, and to become better able to serve their employees and clients. About the Program s Design This special symposium is a 15 day interactive program strategically scheduled over five months to maximize learning and provide timely supportive consultation. It combines lecture, discussion, experiential learning, self-assessment, independent take home assignments for scheduled session preparation, researching issues and practices in small work groups and opportunities to interact with guest topic experts. The Symposium is facilitated by Elizabeth Sether RN, MHA, LNHA Aging Services of Minnesota s Nurse Consultant/Policy Analyst Who Should Attend The primary audience is executive level nurse leaders in care centers with a primary focus on the position of Director of Nursing. However, because of the program s unique design, it is also appropriate for the supportive nursing leadership positions often referred to as associate, assistant, and supervisor. It may also be of interest to nurses who aspire to nurse leadership roles or for organizations who are doing succession planning for a soon-to-be-retiring DON. A note for nurse leaders working in assisted living settings: There are a number of days within the symposium that will be of particular interest and application to nurses working in assisted living settings with a separate one day registration fee. They are: Wednesday, April 2 Serving the Public within the Scope of Nursing Practice and Holding Nursing Personnel Accountable for Professional Standards of Practice Presenters: Shirley Brekken, Executive Director, MN Board of Nursing; Susan Schaffer, Attorney at Law P.A.; and Liz Sether Wednesday, May 7 Employment Practices: An Overview of What the Nurse Leader Needs To Know Presenters: Barry Lane, Principal, Uphill Consulting and Susan Voigt, Attorney, Voigt, Rodé and Boxeth Tuesday, July 22 and Wednesday, July 23 Discovering Your Own Leadership and Management Styles, Effective Communication Styles and Skills and Handling Conflict and Violence in the Workplace Presenters: Barry Lane and Liz Sether Why You Should Attend This Symposium Develop a network of colleagues throughout the state Be exposed to trends and challenges for meeting the needs of the senior population Become familiar with techniques for blending professional standards with regulations Develop or enhance team building skills Take home Quality Improvement tools Develop or fine-tune techniques for conducting effective meetings and engaging participants Study best practices for incorporating resident/client choice into organizational practices and operations Learn about safe and satisfying work environment practices Take advantage of opportunities to dialogue with regulators Learn through directed small group work-study sessions Become exposed to new and innovative practices, equipment and systems. 2

3 SESSION #1 April 1 3 THE ROLE OF THE EXECUTIVE LEADER DIRECTOR OF NURSING St. Francis Retreat Center of Little Falls, MN Moving into the role of director of nursing leadership from other nursing positions within older adult services organizations requires a different set of skills, knowledge and mindset of a leader. This first program in the series of five is specifically designed to prepare the new nursing leader to take on and understand the responsibilities of the key leadership role of Director of Nursing (DON) by exploring the scope of this position. Essential topic areas to be highlighted include the role of the DON and what the LTC DON needs to know about Minnesota s Nurse Practice Act, evaluating the nursing department and the responsibility for the performance of nursing personnel by establishing the direction in an environment of constant change. Schedule/Program Content: Tuesday, April 1, :30 a.m. Registration and Continental Breakfast Presenter for the day: Liz Sether 9 a.m. EVALUATING THE NURSING DEPARTMENT BASED ON PROFESSIONAL AND REGULATORY STANDARDS Part I The Role of the Nurse Executive Part II Establishing Program Systems, Policies and Procedures with Principles of Shared Governance 1 p.m. Part III Developing, Implementing and Evaluating Quality 2:30 p.m. Snack Break (15 minutes) 2:45 p.m. Part IV Budget Trends, Forecast and Preparation Overnight assignment: review the Minnesota Nurse Practice Act Wednesday, April 2, a.m. Continental Breakfast Presenters for the day: Shirley Brekken, Susan Schaffer and Liz Sether 9 a.m. Serving the Public Within the Scope of Nursing Practice 1 p.m. Holding Nursing Personnel Accountable for Professional Standards of Practice Part I 2:30 p.m. Snack break (15 minutes) Holding Nursing Personnel Accountable for Professional Standards of Practice Part II Thursday, April 3, a.m. Buffet breakfast in the cafeteria Morning Presenter: Bernita Missal 9 a.m. Research: A Friend to Nursing 10:45 a.m. Continue a.m. session 1 p.m. Evidence Based Practice Research Case Studies Presenter: Linda Shell 2:45 pm Snack break (15 minutes) 3 p.m. The Role of the Nurse Leader through Chaos as a Change Agent 3

4 4 SESSION #2 May 6 8 EFFICIENT AND EFFECTIVE RESOURCE MANAGEMENT STRATEGIES St. Francis Retreat Center of Little Falls, MN Because the nursing department in a skilled nursing facility (SNF) typically is the largest in terms of a budget, it is essential for the new DON to become savvy in both financial and human resource management. This session will focus on developing the participants knowledge base of how SNF resident care is reimbursed in Minnesota; what financial and outcome data the DON should be monitoring; and what trends are impacting SNF funding in Minnesota. Participants will also develop skills in predicting and reducing employee turnover and it related costs, and learn how to avoid potential legal liabilities resulting from objectionable work place behaviors. Schedule/Program Content: Tuesday, May 6, a.m. Registration and Continental Breakfast Presenter for the morning: Bruce Davidson 9 a.m. Establishing Systems to Maximize Third Party Reimbursement 10:45 a.m. Small Group Work re: Capturing Medicare Reimbursement Presenter for the afternoon: Debbie Elsey 1 p.m. Talking Finance with the Administrator - Part I 2:30 p.m. Snack Break (15 minutes) 2:45 p.m. Talking Finance with the Administrator - Part II Wednesday, May 7, a.m. Continental Breakfast Presenter: Barry Lane 8:30 a.m. Employment Practices: An Overview of What the Nurse Leader Needs to Know - Part I Relevant EEO Regulation A Framework for Effective People Management 10:30 a.m. Nutrition break (15 minutes) 10:45 a.m. Hiring: Getting the Information You Need Personnel Practices and Performance Reviews 11:30 a.m. Lunch (30 minutes) Noon Discipline and Discharge: Preventing and Minimizing One s Risk and Working with Difficult People 1:45 p.m. Snack Break (15 minutes) 2 p.m. Objectionable Behavior in the Work Place Presenter: Sue Voigt Thursday, May 8, a.m. Buffet breakfast in the cafeteria 9 a.m. Presenter for the day: Liz Sether Utilizing and Mastering Change Theory 10:45 a.m. Creating a Safe and Satisfying Work Environment Applying Interventions to Reduce Turnover - Part I 1 p.m. Creating a Safe and Satisfying Work Environment Applying Interventions to Reduce Turnover - Part II 2:30 p.m. Snack Break (15 minutes) 2:45 p.m. Creating a Safe and Satisfying Work Environment with Interventions to Reduce Turnover - Part III

5 SESSION #3 June 3 5 EXTERNAL REQUIREMENTS AND STANDARDS Embassy Suites Hotel - St. Paul Downtown This session was designed to familiarize the new DON and nurse leaders with various federal and state regulations impacting long-term care facilities in Minnesota, and with which nursing leadership is expected to help the individual facility comply. Key staff representing the primary agencies charged with oversight of those nursing home regulations will describe their agency s roles and what they require of facilities in caring for older adults. Schedule/Program Content: Tuesday, June 3, a.m. Registration and Continental Breakfast 8:30 a.m. SNF Survey and Compliance Presenter: Mary Absolon 10 a.m. Minnesota Case Mix and MDS 3.0 Presenter: Marci Martinson 11 a.m. Lunch (1 hour) Noon Reporting Vulnerable Adult Incidents Presenter: Stella French 2:30 p.m. Snack Break (15 minutes) 2:45 p.m. Understanding License and Certification Presenter: Darrell Shreve 5 p.m. Adjourn Assignment: Review the State Operations Manual for the Survey Process Wednesday, June 4, a.m. Breakfast at Embassy Suites 8 a.m. Survey Preparedness 9 a.m. Plan of Correction Response and Dispute Resolution Presenter: Susan Schaffer 10 a.m. Snack Break (15 minutes) 10:15 a.m. Plan of Correction Response and Dispute Resolution (cont.) 12:15 p.m. Lunch 1 p.m. Safe Medical Device Act 2 p.m. Nursing Assistant Registry Presenter: Bonnie Wendt 3 p.m. Break (15 minutes) 3:15 p.m. OSHA Presenter: Ron Anderson Thursday, June 5, :30 a.m. Breakfast at Embassy Suites 8 a.m. Criminal Background Checks Presenter: Michelle Klegon 10 a.m. Nutrition Break (15 minutes) 10:15 a.m. Leveraging Clinical Information for Improved Performance Sources of Quality Indicators Presenter: To be announced 11:15 a.m. Box Lunch with guest speaker Working with Your Medical Director Presenter: Dr. George Schoephoerster 12:15 p.m. The QIO and You Presenter: Dr. Jane Pederson (invited) 2:30 p.m. Adjourn 5

6 SESSION #4 July THE LEADER WITHIN NURSE EXECUTIVE LEADERSHIP SKILLS St. Francis Retreat Center of Little Falls, MN Moving into positions of a director of nursing or top nursing management means one will assume a key leadership role within the organization which has a direct effect on the organizational culture, work environment, client satisfaction and employee attitudes. This position requires a new set of skills in addition to clinical skills. This session is designed to develop nursing leaders management and leadership skills by assessing what their own styles are; making the transition to leadership; offering numerous theories of management and leadership which can be utilized in day-to-day work settings; providing ideas for building teams to accomplish organizational goals; identifying change needs; providing tips for communicating effectively with residents or clients, their families and staff; and learning to successfully cope with conflicts that naturally arise in working with people. Schedule/Program Content Tuesday, July 22, a.m. Registration and Continental Breakfast Presenter for the day: Barry Lane 8:30 a.m. Discovering Your Own Leadership and Management Styles - Part I 1 p.m. Discovering Your Own Leadership and Management Styles - Part II 2:30 p.m. Snack Break (15 minutes) Discovering Your Own Leadership and Management Styles - Part III Wednesday, July 23, a.m. Continental Breakfast Presenter for the morning: Barry Lane 8:30 a.m. Effective Communication Styles and Skills - Part I 10:45 a.m. Effective Communication Styles and Skills - Part II Noon Lunch (1 hour) Afternoon Facilitator: Liz Sether 1 p.m. Handling Conflict and Violence in the Workplace - Part I Class Exercise: Role play steps to resolve disagreements 2:30 p.m. Snack Break (15 minutes) 2:45 p.m. Handling Conflict and Violence in the Workplace - Part II 5 p.m. Adjourn Thursday, July 24, :30 a.m. Breakfast Buffet in the Cafeteria 8:30 a.m. What Winners do to Win and Inspire Presenter: Irmadene Hanson 9:30 a.m. Nutrition Break (15 minutes) 9:45 a.m. Transition to the Role of a Professional Executive Nurse Leader/Director of Nursing 10:45 a.m. Journey from Staff Nurse to Director of Nursing 1 p.m. Transforming Staff into a High Performance Team 3 p.m. Adjourn 6

7 SESSION #5 August ORGANIZATIONAL STRUCTURES FOR TOMORROW S CLIENTS AND EMPLOYEES STRATEGIC PLANNING St. Francis Retreat Center of Little Falls, MN The long-term care community and the profession of nursing has encouraged many changes over the last few year, such as the quality of care standards, emphasis on quality of life issues, high acuity level of residents who are admitted with more functional and complex clinical needs and fewer qualified employee candidates. The federal OBRA regulations state: the nursing home must provide services to meet the resident s needs and be provided in such a way that the resident will attain or maintain their highest practicable, physical, mental and psychosocial well-being. Therefore, it is critical that the nursing home s delivery of care model and supporting systems will empower not only nursing, but also the interdisciplinary team to be responsive, creative and flexible in meeting resident needs and expectations. Schedule/Content Tuesday, August 19, a.m. Registration and Continental Breakfast 8:30 a.m. New Practices for the Work Environment and Resident Quality of Life 11:30 a.m. Box Lunch and board the chartered bus to Perham Noon Assessing Your Current Delivery of Care Model and New Practices for the Work Environment (en route to Perham) Facilitator: Liz Sether 1:30 p.m. Transitioning to the New Delivery-of-Care Model and Managing the Change and a tour of Perham Living - SNF 3:30 p.m. Refreshments and Questions Presenters: Perham nursing personnel 4 p.m. Board the bus 5 p.m. Evening meal en route back to Little Falls 7:30 p.m. Approximate arrival to St. Francis Retreat Center Wednesday, August 20, a.m. Continental Breakfast 8:30 a.m. Leadership Resilience in Nursing 10:45 a.m. Organizational Theory 1 p.m. Promoting and Facilitating Resident Rights Presenter: Jane Brink 3 p.m. Break and adjourn to an evening session at Linden Hills Historical Event Center 4 p.m. Nursing s Future Dialogue Hosted by Marie Manthey, Founder/Owner of Creative Health Care Management - In a nursing salon-style setting 6 p.m. Celebration Dinner 7 p.m. Adjourn Thursday, August 21, a.m. Breakfast Buffet in the Cafeteria 8:30 a.m. Pulling It Together, Making It Happen and Establishing the Course of Action for the Future 10:45 a.m. Developing a One Year Planned Program of Performance to Achieve the Course of Action 11 a.m. Lunch (1 hour) Noon Sharing of Action Plans and Presentation of Course Completion Certificates 1:30 p.m. Adjourn 7

8 About the Facilitator Elizabeth Sether is the Nurse Consultant and Policy Analyst for Aging Services of Minnesota. She has many years of experience working in long-term care as a director of nursing and as an assistant administrator, consultant and speaker. Her academic background includes a degree in nursing, advanced studies in health services administration (patient administration and long-term care) and a master s degree in hospital administration. She is a licensed Minnesota nursing home administrator and a certified nurse administrator. Liz designed and has facilitated Aging Services of Minnesota s nursing leadership training series since its inception and continues to fine-tune the content each year to provide you the most up-to-date, relevant training available. As an integral part of the program, you ll see her in action in a variety of ways as the program facilitator, a faculty member and a mentor to nursing leaders making a difference in what you learn and the experience you gain. Preparing the long-term care nurse for a successful future as a leader is Liz number one goal for this series. 8

9 About the Nursing Salon Format and Its Host Minnesota nursing legend Marie Manthey conducts an evening nursing salon with symposium participants. A salon engages a group in thoughtful conversation which challenges and sometimes amazes each participant as they form and inform conversation. Participants can easily connect and share experiences in this informal stress-free setting. The sharing of information results in insights, shared wisdom, deep connectivity and exquisite understanding of the depth of values. Marie Manthey, Founder/Owner of Creative Health Care Management, Primary Care Nursing Theorist and international consultant and speaker. Presenters MARY ABSOLON, Program Manager, Licensing and Certification, Minnesota Department of Health, St. Paul RON ANDERSON, Industrial Hygienist, Minnesota OSHA, St. Paul SHIRLEY BREKKEN, Executive Director, Minnesota Board of Nursing, St. Paul JANE BRINK, Client Advocate, Central MN Office of Ombudsman for Long Term Care, St. Cloud BRUCE DAVIDSON, RN, MS, Healthcare Manager, Eide Bailly LLP, Fargo, ND DEBBIE ELSEY, Principal, CliftonLarsonAllen LLP, Minneapolis STELLA FRENCH, Director, Office of Health Facility Complaints, Minnesota Department of Health, St. Paul IRMADENE HANSON, QI Nurse, Ecumen, Shoreview MICHELLE KLEGON, Attorney, Klegon Law Office, Minneapolis BARRY LANE, Principal, Uphill Consulting, Detroit Lakes MARCI MARTINSON, RAI Coordinator, Minnesota Department of Health, Division of Compliance Monitoring, St. Paul BERNITA MISSAL, PhD, RN, Faculty, Bethel University, St. Paul DR. JANE PEDERSON, Director, Medical Affairs, Stratis Health, Bloomington (invited) SUSAN SCHAFFER, Attorney at Law, P.A., St. Paul DR. GEORGE SCHOEPHOERSTER, President of the Minnesota Medical Directors Association, Minneapolis LINDA SHELL, Corporate Director of Education and Learning, Volunteers of America, Eden Prairie LIZ SETHER, Nurse Consultant/Policy Analyst, Aging Services of Minnesota, St. Paul DARRELL SHREVE, Vice President of Health Policy, Aging Services of Minnesota, St. Paul SUSAN VOIGT, Attorney, Voigt, Rodé and Boxeth, St. Paul BONNIE WENDT, Nurse Specialist, Nursing Assistant Registry, Minnesota Department of Health, St. Paul 9

10 10 General Information Meeting Sites Sessions #1, #2, #4, #5 Session #3 (only) St. Francis Retreat Center Embassy Suites Hotel - St. Paul Downtown 116 Eighth Avenue SE 175 East 10th Street Little Falls, MN St. Paul, MN Continuing Education Credits This program has been designed to meet the continuing education requirements for the Minnesota Board of Nursing for contact hours. Accommodations Information on affordable and nearby accommodations will be sent separately via to registered participants. Registration Information and Fees All five sessions: Aging Services of Minnesota members $1,950 per person Prospective members $2,300 per person Individual session registration: Aging Services of Minnesota members $420 per person, per session Prospective members $500 per person, per session Single day registration: Aging Services of Minnesota members $145 per person, per day Prospective members $170 per person, per day The registration fee for the five session package includes a 3-ring notebook for course materials with paid registration. All registration fees (the series or individual sessions) include instructor handout materials, refreshment breaks, continental breakfasts, and lunches, chartered bus tour and dinners on 8/19 & 8/20 (only). Registration is limited and on a first-received basis. Registration cut-off date/cancellation notice: five (5) working days before the start of each session to receive a refund. All cancellations are subject to a $25 processing fee. No shows will be billed the full session fee. Missed sessions will incur a $50 fee to make up the following year. Aging Services reserves the right to cancel any session or the entire program series. If you do not receive a confirmation three days prior to the program, please call to make sure you are registered. Questions About the program: Heidi Simpson, hsimpson@agingservicesmn.org Alecia Crumpler, acrumpler@agingservicesmn.org Local calls: Greater MN: To FAX Registration and include P.O number or follow-up with payment to be received by Aging Services of Minnesota prior to the program. Aging Services members (only) who wish to be billed may indicate this option on the registration form.

11 Please register me for the following session(s): Registration Form 2014 Nursing Leadership Symposium Entire Series: r Sessions # 1-5 Or individual sessions as indicated: r Session #1 April 1-3 r Session #2 May 6-8 r Session #3 June 3-5 r Session #4 July r Session #5 August Or individual days of interest to nurse leaders in assisted living settings: r Wednesday, April 2 r Wednesday, May 7 r Tuesday, July 22 r Wednesday, July 23 NAME TITLE (required) ORGANIZATION ADDRESS CITY STATE ZIP PHONE ( ) FAX ( ) Method of payment: r Payment enclosed r Please invoice (Aging Services members only) r VISA r MasterCard r AmEX CARD # CSC CODE EXP. DATE Name on Card Cardholders Signature Cardholders Phone ( Send registration form and fee (payable to): (3-digit code on back of credit card) ) Registration Information and Fees: All five sessions: Aging Services Members $1,950 per person for series Prospective Members $2,300 per person for series AGING SERVICES OF MINNESOTA 2550 University Avenue West, Suite 350 South St. Paul, MN Attn: Accounting #6704 Individual session registration: Aging Services Members $420 per person, per session Prospective Members $500 per person, per session Single day registration: Aging Services Members $145 per person, per day Prospective Members $170 per person, per day To send registrations via FAX or online: Registrations may be faxed to Include a P.O. number or follow-up with payment to be received by Aging Services prior to the program. Aging Services of Minnesota members (only) who wish to be billed may indicate this on the registration form. To register online, connect through AgingServicesMN.org, click on Events. 11

12 Aging Services of Minnesota 2550 University Avenue West, Suite 350 South St. Paul MN Presorted First Class Mail US Postage PAID PBPS REGISTER TODAY! Session #1 April 1-3 Session #2 May 6-8 Session #3 June 3-5 Session #4 July Session #5 Aug NURSING LEADERSHIP SYMPOSIUM