June 8-9, The Changing Landscape of Long Term Care Conference Registration

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1 June 8-9, 2017 The Changing Landscape of Long Term Care Conference Registration Thursday, June 8th, 8:00 a.m. to 5:00 p.m. Renaissance St. Louis Airport Hotel 9801 Natural Bridge Rd., St. Louis, MO Friday, June 9th, 8:30 a.m. to 4:30 p.m. Friendship Village Sunset Hills Village Circle Drive, St. Louis, MO /08/2017

Program Schedule for june 8, 2017 Page 2 7:30-8:00 8:00-8:10 8:10-9:25 9:25-9:45 9:45-11:00 11:00-11:20 11:20-12:35 Check-In Welcoming Remarks Morning Keynotes Break & Vendor Networking Breakout

Vendor Networking Breakout Session IV Morning Keynote Speakers HOW TO RIDE THE WAVES OF CHANGE TO OCEANS OF OPPORTUNITIES LISA THOMSON One thing for certain in our industry is change!

How do we ride the crest of all of these changes?

2 Program Schedule for june 8, 2017 Page 2 7:30-8:00 8:00-8:10 8:10-9:25 9:25-9:45 9:45-11:00 11:00-11:20 11:20-12:35 Check-In Welcoming Remarks Morning Keynotes Break & Vendor Networking Breakout Sessions I Break & Vendor Networking Breakout Sessions II 12:35-1:10 1:10-2:10 2:10-2:20 2:20-3:35 3:35-3:45 3:45-5:00 Lunch Luncheon Keynote Break & Vendor Networking Breakout Sessions III Break & Vendor Networking Breakout Session IV Morning Keynote Speakers HOW TO RIDE THE WAVES OF CHANGE TO OCEANS OF OPPORTUNITIES LISA THOMSON One thing for certain in our industry is change! The waves of change keep coming - new regulations, new survey process, new accessible data, quality expectations, new partnerships coupled with a shift in reimbursement. How do we ride the crest of all of these changes? This engaging presentation will provide a big picture of the changes impacting leaders today and will provide key leadership implementation strategies, tools and handouts needed to adapt and change to the new long term care marketplace and oceans of opportunities! The time for action is now! Speaker: Lisa Thomson, LNHA, Chief Marketing and Strategy Officer, Pathway Health Services COMMUNITY TRACK: BRAIN HEALTH AND HEALTHY AGING JOAN SIEVERT The reality is we are living longer, but how can we live better? The aging process takes its toll on both our physical and brain health. Knowing the triggers for this decline can provide effective prevention strategies to remain vibrant. Learn how to maximize your chances of your later years truly being your "golden years." Speaker: Joan Sievert, Clinical Social Work Supervisor/ Quality Services Manager, Missouri Department of Health and Senior Services Target Audience: Anyone who hopes to age gracefully. Target Audience: Professionals working in long-term care. Luncheon Keynote THERAPEUTIC ALTERNATIVES: CREATING FULFILLMENT THROUGH CREATIVITY, MOVEMENT AND CONNECTION Lifelong personal growth shouldn t end for residents in long-term care settings. Discover the empowering effects of the arts and the process of creative expression through visual art; excite your curiosity and push past perceived limitations through dance; and discover the health benefits, both physical and emotional, of a wagging tail or a sloppy wet kiss for those in long-term care settings. Speakers: Artfully Aging, Vitality Ballet and Support Dogs Target Audience: Professionals and family members wanting to learn more about alternative therapies to share with residents in long-term care settings.

Breakout Sessions I ACUTE AND POST ACUTE COLLABORATIONS Daniel Rothery The Changing Landscape of Long Term Care Conference CMS initiatives are driving dramatic changes in how care is being delivered

Attendees will learn what is important, what is measured and how a long-term care community must differentiate itself to survive and thrive in the new and evolving landscape.

What does a long-term care community need to do to be considered a valuable partner and participate in a gain-sharing environment?

Breakout Sessions II RESULTS OF THE MISSOURI QUALITY INITIATIVE JOURNEY SINCLAIR SCHOOL OF NURSING Marcia Flesner and Cathy Murray Page 3 COMMUNITY TRACK: DEMYSTIFYING LONG-TERM CARE OPTIONS KATELYN

3 Breakout Sessions I ACUTE AND POST ACUTE COLLABORATIONS Daniel Rothery The Changing Landscape of Long Term Care Conference CMS initiatives are driving dramatic changes in how care is being delivered across the broad spectrum of post-acute providers. Relationships are being redefined and new paradigms are evolving between hospitals and long-term care communities. Attendees will learn what is important, what is measured and how a long-term care community must differentiate itself to survive and thrive in the new and evolving landscape. How do holders of bundles, ACO or other risk-bearing organizations, like BJC HealthCare, organize, analyze, measure and select providers? What does a long-term care community need to do to be considered a valuable partner and participate in a gain-sharing environment? Speaker: Daniel Rothery, President, BJC Home Care and Community Services Target Audience: Long-term care owners, administrators, executive directors, social workers and directors of nursing. Breakout Sessions II RESULTS OF THE MISSOURI QUALITY INITIATIVE JOURNEY SINCLAIR SCHOOL OF NURSING Marcia Flesner and Cathy Murray Page 3 COMMUNITY TRACK: DEMYSTIFYING LONG-TERM CARE OPTIONS KATELYN EICHORST, MSW Overwhelmed by all the options and services for long-term care that confront our parents and ultimately ourselves? Don t wait for the unexpected to force you into action. Receive a primer on where to begin by learning about: Medical and nonmedical in-home care Adult day and respite care Three licensed levels of long-term care communities Learn how to select which option best meets your loved one s needs as well as the payment options available to cover the cost of services. Discover what to ask and the steps to take. Proactive planning begins now! Speaker: Katelyn Eichorst, MSW, VOYCE VOYCEconnect Coordinator Target Audience: Anyone who is growing older, family members, individuals nearing retirement and caregivers. COMMUNITY TRACK: COMMUNICATION AND COACHING STRATEGIES FOR IMPROVED FAMILY RELATIONSHIPS Sylvia Nissenboim Hear the findings of the 4-year federally-funded CMS project in Missouri nursing homes to reduce unnecessary transfers to hospitals, reduce antipsychotic use among residents with dementia and increase the use of advanced directives to assist with end of life planning for residents. The staff from the initiative and leaders from the nursing homes share their experiences and discuss the value and challenges of the initiative through a series of fast-paced, interactive videos. Speakers: Marcia K. Flesner, Ph.D., RN, MHCH, Sinclair School of Nursing, University of Missouri; Cathy Murray, EdD, MBA, BHSM, RN, NHA, Sinclair School of Nursing, University of Missouri Long-term care discussions can be stressful on families. Emergency health decisions, without proper planning, can tear a family apart. Ms. Nissenboim will coach families on how to work together as caregivers for the benefit of your loved ones and strengthen the family bond Speaker: Sylvia Nissenboim, Lifeworks Transition, LLC Target Audience: Anyone who is growing older, family members, individuals nearing retirement, caregivers and longterm care staff who work with families. Culture Change Success Stories Panel Target Audience: Long-term care owners, administrators, executive directors, social workers and directors of nursing.

4 Page 4 Program Schedule Breakout Sessions III CMS REGULATIONS: STRATEGIES FOR IMPLEMENTATION ERIC CARLSON, Esq. Nationally-known speaker, Eric Carlson, will examine the recently-revised federal nursing facility regulations. The new regulations are the first major revision since the regulations originally were released in the early 1990s, and cover virtually every aspect of nursing facility operations. The regulations reflect four plus years of work by the Centers for Medicare and Medicaid Services, and hundreds of comments submitted by stakeholders in response to 2015 proposed regulations. The presentation will focus on how the regulations can be used to protect residents, and will include such important topics as admission, care planning, staffing, resident rights, community access, and transfer/discharge. Speakers: Eric Carlson, District Attorney, Justice in Aging Target Audience: Long-term care owners, administrators, executive directors, directors of nursing, activity directors, social workers and family members. COMMUNITY TRACK: COMMUNITY RESOURCE SESSION WITH VENDORS & ONE-ON-ONE TIME WITH PRESENTERS Browse through exhibits to connect with community resources and/or sign up for a one-on-one 15-minute time slot with conference speakers for coaching and advice. This will ensure you maximize the benefits of the conference, and leave with the information and resources you need to move forward. Speakers: Katelyn Eichorst, MSW, VOYCEconnect Coordinator, VOYCE; Sylvia Nissenboim, MSW, LCSW, LifeWork Transistions; Joan Sievert, MSW, LCSW, RYT, Department of Health and Senior Services Target Audience: Individuals who have or anticipate having family members and/or friends in a long-term care community, individuals who are contemplating a move into assisted living, memory care or skilled nursing community and individuals who anticipate the need for other long-term care services. I just wanted you to know what a huge success the conference was today. Everything went perfectly! - Dawn Gonzalez Rubio, 2016 conference attendee We re at the VOYCE conference today to help empower us and empower our residents to have a better way of life. - Sue Huffman, Sunrise Senior Living "I was impressed by the attention level of the audience. - Dick Corbet, 2016 conference attendee

Page 5 Breakout Sessions IV (Choose Only One) UNNECESSARY DRUGS AND ANTIPSYCHOTIC MEDICATION Dr.

1% of nursing home residents were given antipsychotic medications in 2016.

antipsychotics. The Society for Post Acute and Long Term Care Medicine found in a 2016 study that 68% of residents with dementia across 57 nursing home facilities were given antipsychotic drugs.

This session will stress the problems of polypharmacy and drugs in older persons.

5 Page 5 Breakout Sessions IV (Choose Only One) UNNECESSARY DRUGS AND ANTIPSYCHOTIC MEDICATION Dr. John morley Residents of long term care communities are often times placed on antipsychotic medications despite having no proper diagnosis to warrant their use. In fact, 16.1% of nursing home residents were given antipsychotic medications in This use is much higher among residents with dementia - the very individuals that the Food and Drug Administration warns are at serious risk of medical complications and death from taking antipsychotics. The Society for Post Acute and Long Term Care Medicine found in a 2016 study that 68% of residents with dementia across 57 nursing home facilities were given antipsychotic drugs. Clinical trials have also found them ineffective in patients with delirium and even worsen both distress-related delirium symptoms and patient survivals. So why are they still being prescribed? This session will stress the problems of polypharmacy and drugs in older persons. It will outline the dangers of antipsychotic medications and provide more effective alternatives to drugs that focus on determining the resident's needs and seeing a resident's behavior as a method of non-verbal communication, rather than something to be suppressed with drugs. Speaker: Dr. John Morley, Dammert Professor of Gerontology, Director, Division of Geriatric Medicine at Saint Louis University School of Medicine. Target Audience: Administrators, executive directors, directors of nursing, activity directors, social workers, family members and caregivers. FALLS TECHNOLOGY FOR CMS INITIATIVES George chronis The best way to treat illnesses and other negative life events is to prevent them from happening. Earlier detection of deteriorating health conditions reduces hospitalizations and emergency room visits, lowers the cost of care and slows the progression through the continuum of care. Care providers need detailed, accurate and timely information in order to shift from reactive to proactive care. In the past, limited resources often forced care providers to rely on self-reported information or family and caregiver observations. At best, these observations provided a snapshot of the resident s then-current situation. At worst, the observations were inaccurate or incomplete. Eldercare allows caregivers to make observations earlier, with more complete information, and then to act upon that information quickly. Eldercare helps detect emerging conditions near the onset to keep a minor issue from becoming an acute incident that could threaten a resident s health, wellness, and independence. Speaker: George Chronis, CEO, Foresite Healthcare Target Audience: Long-term care owners, administrators, executive directors, directors of nursing, social workers, admissions coordinators, marketing coordinators and family members. Outstanding conference! conference attendee Culture Change Success Stories Panel

Post Intensive, June 9, 2017 8:30 a.m. - 4:30 p.m. with David Farrell, M.S.W., L.N.H.A. Friendship Village Sunset Hills 12503 Village Circle Drive St.

6 Post Intensive, June 9, :30 a.m. - 4:30 p.m. with David Farrell, M.S.W., L.N.H.A. Friendship Village Sunset Hills Village Circle Drive St. Louis, MO Page 6 This event SOLD OUT last year! DOING BETTER TOGETHER: A NURSING HOME LEADER S GUIDE TO HIGH PERFORMANCE This highly interactive program provides practical how-to strategies for launching and sustaining high involvement, continuous improvement in your organization through three core strategies: 1. People: Staff Stability and Engagement How to get and keep high performing staff through high-engagement leadership practices. 2. Systems for Communication and Collaborative Problem-Solving Your systems create your outcomes. 3. Process: High Involvement in Performance Improvement Traditional quality improvement processes are often a waste of time. Learn the alternatives. 4. Using Data to Drive Performance This segment will apply the key concepts of Doing Better Together to the process of reducing avoidable hospitalizations. Target Audience: Administrators, executive directors, directors of nursing, social workers, licensed practical nurses and certified nurse assistants. Group discounts available for 3 or more from the same physical location. David Farrell, M.S.W., L.N.H.A., is a licensed nursing home administrator who has spent over 30 years in the health care profession. He started as a certified nursing assistant in order to earn extra money while attending college. That experience inspired him to pursue a Master s degree in Social Work with a concentration in gerontology and administration from Boston College. Throughout his career in various leadership positions, David has advocated for patient-centered care using quality improvement practices. A published author and nationally recognized leader in the post-acute care field, his award winning book, Meeting the Leadership Challenge in LTC: What You Do Matters! co-authored with Barbara Frank and Cathie Brady, has received widespread acclaim. David is the Vice President of Subacute Services at Telecare Corporation. Culture Change Success Stories Panel

7 Page 7 A conference to bring together professional longterm caregivers with individuals from the community to learn dynamic strategies, innovative tools and available options. Check Thursday, June 8, 2017 Registration Please make checks payable to: VOYCE 680 Craig Road, Suite 245 St. Louis, MO For easy registration and online payment, please visit us at and fill out our online registration form. The early bird special for registration ends May 12th! Visa Workshop Fees All Day Registration (Includes Lunch) with 7.25 CEUs $125 General Public Registration (Includes Lunch) $25 VOYCE Long-Term Care Consumer Resource Guide & Directory Tax-Deductible Donation in Lieu of Attendance Method of Payment Location Information: Renaissance St. Louis Airport Hotel 9801 Natural Bridge Road St. Louis, MO All Day Registration (Includes Lunch) without CEUs $65 Students (Includes lunch) $25 Ombudsman (Must be active) $20 Total: $15 $ This program is approved by the Missouri Board of Nursing Home Administrators for 7.25 CEUs (up to 7.25 patient care clock hours). CEU application has been Approved By the NASW-Missouri Chapter for Social Workers and is approved for social work clock hours. Please check with your State licensing board if you are coming from out-of-state and want CEUs. NO CANCELLATIONS AND NO REFUNDS AFTER MAY 19TH. MasterCard Discover American Express Credit Card # 3-4 Digit Security Code (CVC) Exp. Date Print Name as Appears on Card Signature Date Name Business University and Program Currently Attending (Students Only) Address City State Zip Phone 680 Craig Road Suite 245 St. Louis, MO Phone: Fax: info@voycestl.org

8 Don't miss this very unique opportunity to work with a national expert on staffing stability in long-term care! Check The Changing Landscape of Long Term Care Conference Friday, June 9, 2017 Post-Intensive Registration This event was created specifically for professionals working in long term care. Please make checks payable to: VOYCE 680 Craig Road, Suite 245 St. Louis, MO Page 8 For easy registration and online payment, please visit us at and fill out our online registration form. The early bird special for registration ends May 12th! Visa Workshop Fees All Day Registration (Includes Breakfast and hot Lunch) $115 All Day Registration (Includes Breakfast and hot Lunch) with 6.5 CEUs Method of Payment $115 Ombudsman (Must Be Active) $20 VOYCE Long-Term Care Consumer Resource Guide & Directory Tax-Deductible Donation in Lieu of Attendance *Discount available for groups of 3 or more. Must all be from same organization and same physical work Location Information: Friendship Village Sunset Hills Village Circle Drive, St. Louis, MO Total: address for all attendees. Vist for group discount details. NO CANCELLATIONS AND NO REFUNDS AFTER MAY 19TH. This program is approved by the Missouri Board of Nursing Home Administrators for 6.5 CEUs. This Program has been Approved by the NASW-Missouri Chapter for Social Workers and is Approved for social work clock hours. Please check with your State licensing board if you are coming from out-of-state and want CEUs. $15 $ MasterCard Discover American Express Credit Card # 3-4 Digit Security Code (CVC) Exp. Date Print Name as Appears on Card Signature Date Name Business University and Program Currently Attending (Students Only) Address City State Zip Phone 680 Craig Road Suite 245 St. Louis, MO Phone: Fax: info@voycestl.org

June 8-9, The Changing Landscape of Long Term Care Conference Registration

June 8-9, The Changing Landscape of Long Term Care Conference Registration June 8-9, 2017 The Changing Landscape of Long Term Care Conference Registration Thursday, June 8th, 8:00 a.m. to 5:00 p.m. Renaissance St. Louis Airport Hotel 9801 Natural Bridge Rd., St. Louis, MO 63134