I invite you to visit the website of IDoR at:

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1 ISSUE 38 NOVEMBER 2012 I spent the last two weeks attending and lecturing at conferences and meetings in North America and Europe, where I had the opportunity to meet and exchange with a number of my counterparts. We share the same concerns and all agree that radiology is at a cross-roads and will undergo major changes. We have had 40 years of sustained growth, but the economic landscape is dramatically changing,with increasing pressure on the healthcare system. Quality and outcomes are becoming a priority and will drive utilization in the years to come. If we want to survive as radiologists, we have to keep challenging ourselves, demonstrate our added value to the clinicians we are working with and be full members of the health care team. Interventional Radiology is a growing activity everywhere, and we are no exception. This has led to a rebranding of radiology in Europe, and it may be time for us to revisit the way we present ourselves. Why don t we call ourselves Department of Diagnostic and Interventional Imaging? I welcome your feedback and ideas. Please send me s at koff@hhsc.ca I mentioned MRT week in the last issue of our newsletter, but we have even more to celebrate as November 8 is the International Day of Radiology: a joint initiative from the European Society of Radiology (ESR), the Radiological Society of North America (RSNA) and the American College of Radiology (ACR). Along with radiological societies across the world, we will celebrate the first International Day of Radiology (IDoR 2012). This initiative was established with the aim of building greater awareness of the value that radiology contributes to safe patient care, and improving understanding of the vital role radiologists play in the healthcare continuum. November 8, 1985 is the day when Wilhelm Conrad Röntgen discovered the existence of x-rays and has been chosen as a day of action and awareness. The goal of this initiative is to alert the world to the stunning medical, scientific and even artistic possibilities of medical imaging, the essential role of the radiologist as part of the healthcare team in countless medical scenarios, and the high educational and professional standards required of all staff working in medical imaging. Oncologic imaging has been chosen as the main theme of the day. This reflects the important role that radiology plays in all stages of cancer management, from early detection and prevention, to treatment monitoring. A total of 42 European national radiological societies and 14 European subspecialty & allied sciences societies have been invited to participate. Many will arrange their own activities, such as public lectures, department open days, national media appearances and press events. In North America, 18 radiologyrelated societies will take part in the International Day of Radiology. I invite you to visit the website of IDoR at: Congratulations to Dr. Karen Finlay for being awarded the Royal College Director of the Year Award Dr. Finlay is only the second Program Director from McMaster University to receive this prestigious award and a first for Diagnostic Radiology. Dr. David Koff Chief of Diagnostic Imaging HHS Chair, Department of Radiology, FHS DATES OF INTEREST V I S I T I N G P R O F E S S O R D R. C A S T I L L O - N O V. 6 & 7 TH H O S P I T A L S T A T - N O V. 1 2 TH D E C O D I N G D I A G N O S T I C S - N O V. 2 1 ST A N N U A L R A D I O L O G Y R E T R E A T - D E C. 8 TH I NSIDE THI S ISSUE Educational News 2 Decoding Diagnostics 3 Rounds Calendar 4 Residents & Fellows 5 Royal College Program 6 Director of the Year Imagine ir - SJHH 7 Event Tracking Asst: ETA CBO & Mi-Req Project 8 My Voice Matters 9 GE Service Update Staff Announcements The Back Page 12 Event Tracking Assistant (ETA) Now Available!

2 EDUCATIONAL NEWS VISITING PROFESSOR SERIES U Dr. Mauricio Castillo Professor of Radiology Chief, Division of Neuroradiology Imaging Spinal Tumours Tuesday, November 6 th, 2012, 6:00 p.m. Basal ganglia: normal anatomy and some common metabolic disorders Wednesday, November 7 th, 2012, 7:30 a.m. Overview of MR spectroscopy Wednesday, November 7 th, 2012, 12 p.m. Juravinski Innovation Tower, Campbell Auditorium Level 2 Rm. T2202, St. Joseph s Healthcare Hamilton EMERGENCY RADIOLOGY GRAND ROUNDS Dr. Kimberly Barker Emergency Physician, Hamilton Health Sciences Assistant Clinical Professor, McMaster University Four Things Radiologists can do to Save Lives in the Emergency Department Tuesday, November 13 th, 2012, 5:30 p.m. Hamilton General Hospital, Diagnostic Imaging Department, DI Classroom RADIOLOGY GRAND ROUNDS Dr. Martin O Malley Radiologist, University Health Network and Mount Sinai Hospital Assistant Professor, University of Toronto Characterization of Renal Masses Tuesday, November 20 th, 2012, 5:30 p.m. Juravinski Innovation Tower, Campbell Auditorium Level 2 - Rm. T2202, St. Joseph s Healthcare Hamilton 2 2 M E D I C A L I M A G I N G B U L L E T I N

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5 Residents Congratulations to Dr. Crystal Fong!! Cameron Brian Tak Jeun Cole was born on October 29, 2012 weighing in at 6 lbs. 12 oz. Fellow s Welcome Dinner - August 30 th University Club of McMaster Past fellows - where are they now? Past Cross-Sectional Fellow : Dr. Himanshu Diwakar (St. Joe s ) is now working as a radiologist in a group practice in Brisbane, Australia. Himanshu successfully sat for his FRANZCR (Australian Fellowship Exams) this past spring shortly after he and his wife Divya (pathologist) welcomed their first child, a baby girl, Shakti, on June 1, Submitted by: Kim Harper Strawberry picking in Australia 5 5 M E D I C A L I M A G I N G B U L L E T I N

6 Royal College Program Director of the Year Award for 2012 A unique honor was bestowed upon Diagnostic Radiology at McMaster University at this year s Royal College International Conference on Residency Education. At the October meeting in Ottawa, Dr. Karen Finlay was recognized with the Royal College Program Director of the Year Award for This award was established to recognize a Program Director who has demonstrated a commitment to enhancing residency education, as evidenced by innovation and impact beyond his/her program. Two recipients per year are selected from a pool of nominees from across the country, in a broad range of specialties. Dr. Finlay is only the second Program Director from McMaster University to receive this prestigious award and a first for Diagnostic Radiology. Dr. Finlay said this about the award: I was delighted to be chosen from amongst such a rich pool of capable candidates from across Canada. It is wonderful to be recognized by your peers, but even more special to be recognized by your learners. 6 6 M E D I C A L I M A G I N G B U L L E T I N

7 ST. JOSEPH S HEALTHCARE Imagine ir Interventional Radiology for Medical Students On Tuesday, October 16 th, members of the St. Joseph s Healthcare, Interventional Radiology team held its first ever information session entitled Imagine ir to the McMaster medical students. Interventional Radiologists Dr. Sriharsha Athreya and Dr. David Woods; Senior Technologist Sandra Reis and Registered Nurse Deborah Martin gave informative presentations outlining interventional radiology, their roles as team members and radiation protection. Our other interventional team members Dr. David Schiff and Dr. Maurice Voss were also on hand to answer questions from a very enthusiastic medical student audience. After the presentations, the students were invited to partake in refreshments and speak one on one with the interventional team. There were hands on demonstrations of various interventional devices. The evening was a huge success and positive feedback was received from all in attendance. RADIOLOGY - Event Tracking Assistant (E.T.A.) The Radiology Event Tracking Assistant (ETA) is now Live! What is ETA? ETA allows multiple departments to share access to common and custom calendars. The Radiology calendar will allow Radiology faculty, residents and fellows to subscribe to rounds from all departments using ETA (ie: Radiology, Medicine, Oncology) Link: and select Radiology Access to ETA is also be available from our McMaster web page: - on main page under News & Announcements, as well as Academic Activities Radiology and Nuclear Medicine faculty, radiology residents and fellows will be attending brief on-site training sessions in early November. Don t forget to save as a favorite and start viewing this calendar for all Radiology rounds and events. 7 7 M E D I C A L I M A G I N G B U L L E T I N

8 CBO and Mi-Req Optimization Project The CBO and MI-Req Optimization Project is moving along with regularly scheduled meetings of the two working groups. The working groups have reviewed the processes and are currently outlining improvement opportunities. Here are a couple of quick findings for your information. The speed of the MI-Req system has been one of the most common complaints heard from users across HHS. Preliminary testing with ICT was initiated whereby the MI-Req servers and the Citrix server were simultaneously monitored as users one by one were using the system. It was found that the Citrix server saturates at four users. This means that under current configuration the Citrix servers are not able to provide the required power to run MI-Req without the users seeing performance issues. Further testing of the system with ICT, PACS and the MI-Req Vendor is in progress to determine all factors affecting system speed. Most importantly, the team is working on a quick fix to resolve the speed issue while this further testing is being done! Did you know that you do not have to reject a requisition for protocol if the procedure cannot be done at your site? Anyone protocoling requisitions has the ability to reroute the requisition to the appropriate site for protocol. This can help streamline protocoling by rerouting the requisition directly instead of sending the requisition back to the booking clerk s listing as a rejected requisition for rerouting. Are you aware of the CBO phone tree? By calling extension 41484, you will be directed to the next available booking clerk. The phone tree allows a caller to select from the following options: Nuclear Medicine & Bone Density, MRI, CT and Ultrasound & Mammography Booking. The selection a caller makes directs them to the Booking Clerks for that modality. By calling a booking clerk on their personal extension, they will be able to respond to the call, but will be disconnected from the phone tree which increases the time others will have to wait on the line to reach a booking clerk. Using the phone tree helps ensure everyone receives service! For more information on the progress of the working groups or to share your experience or feedback with Central Booking or MI-Req, you are encouraged to speak with one of your colleagues involved. CBO Working Group Sponsor: Dr. Karen Gulenchyn Co-Leaders: Carol Dunne and Betty Ng Members: Lianne Broughton Alana Chisholm Sandy Giles Cheryl Leonard Dr. Chris Marriott Olivia Puglisi Jeanine Risk Sheila Rogers Cheryl Tillmanns Dr. Parag Vora Jodi Weatherbee Submitted by: Jean Beckberger Mi-Req Working Group Sponsor: Dr. David Koff Leader: Cheryl Malcolmson Members: Sheri Agapay Krista Cammisoli Chrystal Church Ed Costanzo Dr. Mary Lou Ellins Sandy Giles Dr. Eric Jurriaans Anne Khoorshed Steve Leclerc Trish Legault Dr. Rob Lloyd Dr. Zeev Maislin Tracy Van Noort Kelly Peck Dr. Amit Singnurkar Cheryl Tillmanns Dr. Val Yakemchuk Dr. Gordon Yip Angelo Zingaro 8 8 M E D I C A L I M A G I N G B U L L E T I N

9 Message from David Wormald Every staff member and physician at Hamilton Health Sciences has the ability and the responsibility to provide the best care for all. To do this, it is essential that we take the time to understand how each individual feels about working here, cares about, and thinks about the quality of care we deliver to our patients every day. Between October 24 and November 14, you are invited to share your perspectives and thoughts about patient care and working at Hamilton Health Sciences. The survey asks questions related to how you feel about working here; what you care about and what you think about the quality of care we deliver to our patients every day. Your responses are completely confidential and anonymous. HHS has hired a third party vendor - Kenexa - to administer the survey and compile the results. The data will only be shared back to HHS in an aggregated form; individual respondents will not be identified. The survey will identify what drives our collective efforts to increase and maintain quality patient care and service delivery, and contribute to a positive work environment. The results will enable us to develop plans to further enhance care for our patients, and the well-being of our entire workforce and physicians. It's going to take all of us to create a stronger health care system for our patients, community, our families and each other. It's time for all of us to provide genuine insight into what we value most. We believe that we can work together to make HHS an even greater place to work and practice. To do this, we need to establish a baseline of what it's like today and how we d like it to be different in the future. I hope that you will take the time to complete this important survey. GE Healthcare Multi-Vendor Service Update Tip-Ed Online Do you know there are over 200 courses available to you through the GE Tip-Ed website? Topics include all medical imaging modalities as well as leadership and professional development skills. Do you know your online subscription details? Please see below for your ID number by site: MUMC Juravinski General St. Joseph's The course catalogue is available at hls.gehealthcare.com If you require any additional information, please contact: geeducation@ge.com , Mon-Fri 9am-6pm Log in now and earn your free CE credits! 1st Annual MVS Voice of the Customer Survey: A special thank you goes out to all those who participated in our recent VOC surveys. We appreciate your feedback and we will address all opportunities. We look forward to continuing our work together. 9 9 M E D I C A L I M A G I N G B U L L E T I N

10 STAFF Announcements It is my pleasure to announce and provide an introduction for two new members joining the Diagnostic Services Management Team. Vera Dodds has accepted the position of Manager, Special Projects & Integration within Diagnostic Services Office of Strategic Management effective Monday November 5 th. In 2006, Vera commenced her career at St. Joseph s Healthcare Hamilton (SJHH) as an MBA administrative Resident which led to a permanent staff position as the Service Excellence Coordinator. In this role, Vera successfully coordinated the development and implementation of the SJHH Service Excellence Program which has enabled that organization to continue to reach their vision of making a difference in the quality of service and work life as well as the future of the community. For the past 3½ years, Vera has held the position as Manager, Strategic Initiatives and Special Projects, Office of the President. In her new role, Vera will provide the leadership and management for strategic and operational projects at both SJHH and Hamilton Health Sciences. These initiatives will involve large-scale reviews of practice, procedures and systems leading to collaborative and transformative service delivery models and processes to ensure the seamless integration of Diagnostic Services within Hamilton and our LHIN. Vera will be based at St. Peter s hospital and can be contacted at doddsv@stjosham.on.ca Shairoz Kherani has accepted the position as Manager Diagnostic Imaging at the JHCC. Shairoz comes from St. Michael s Hospital in Toronto where she held the position as the Manager Medical Imaging for the past ten years; providing leadership in managing complex clinical, technical and research projects as well as provincial initiatives in an academic health sciences centre. Shairoz recently completed a one year secondment with Cancer Care Ontario as the Program Manager for Cancer Imaging. In this role, she was responsible for managing Ontario s evidence based program in alignment with the MoHLTC mandate to form policy decisions using systemic assessment and scientific evidence for the provision of and access to PET scans for Ontario patients. Shairoz earned her diploma in Nuclear Medicine Technology from the Southern Alberta Institute of Technology; a Bachelor in Health Services Management from Ryerson University; and her Masters of Business Administration and Certified Management Accountant designation from Wilfred Laurier University. Shairoz will commence her position on Tuesday November 13, Please join me in welcoming Vera and Shairoz in wishing both every success in their new positions. Submitted by: David Wormald M E D I C A L I M A G I N G B U L L E T I N

11 MOVEMBER WHAT IS MOVEMBER! During November each year, Movember is responsible for the sprouting of moustaches on thousands of men s faces, in Canada and around the world. With their Mo s, these men raise vital funds and awareness for men's health, specifically prostate cancer and male mental health initiatives. On Movember 1st, guys register at Movember.com with a clean-shaven face. For the rest of the month, these selfless and generous men, known as Mo Bros, groom, trim and wax their way into the annals of fine moustachery. At the end of the month, Mo Bros celebrate their gallantry and valor by either throwing their own Movember party or attending one of the infamous Gala Partés held around the world by Movember, for Movember. Please click on website for more information. The male staff members of the MUMC Diagnostic Imaging Department have decided to grow mustaches to raise funds and awareness about prostate cancer. Our group will be starting the month-long mission to grow our stylish staches on November 1 st and will culminate with our final inspection on November 30 th. Our hope and aim is to garner as many donations as we can for Prostate Canada to aid in the fight against prostate cancer. They will be posting donation forms throughout the department to make it easy for anyone wishing to make a donation to any of your mustached colleagues. The guys appreciate all of your support in their efforts to combat this disease. Please support this very worthwhile cause! Watch for before and after pictures in our December issue! Submitted by: Glen Bremner (MUMC Ultrasound Tech) RETIREMENT After 29 years of service as a mammography technologist, a retirement party was held at Marquis Gardens in honour of Lynda Conley. The evening was very entertaining and enjoyed by all who attended. Tony Brandolini, Lynda Conley, Lisa Papa Lynda has enrolled in a photography course and is planning an African Safari trip next year. Enjoy! Submitted by: Dana Petruccelli CONGRATULATIONS Put your PAWS together for the winners of the MUMC Hand Hygiene Code Word contest! Congratulations Tammy & Linda! What a nice picture and recognition for you and department! We ll be sure to use the code word - paws when needed. PAWS (Please Attend Wash Station) Linda Michinson, DI Technologist (centre left) Tammy Anderson, PowerScribe Editor (centre right) Submitted by: Betty Ng M E D I C A L I M A G I N G B U L L E T I N

12 ANSWER: C THE BACK PAGE REMEMBRANCE DAY ( le jour du Souvenir) Sunday, November 11 th, 2012 Remembrance Day marks the anniversary of the official end of the World War I hostilities on November 11, World War I was a massive conflict was played out over the whole globe, but particularly in Europe, where troops from Canada supported the Allied forces. World War I resulted in the loss of huge numbers of lives amongst both civilians and military personnel. Many more people were badly injured. The war left great emotional scars in the servicemen, who had experienced it, and in the communities, whose sons, brothers, fathers, uncles and even grandfathers had died. Remembrance Day commemorates those who died in armed conflicts, particularly in and since World War I. In Canada, November 11 is officially called Remembrance Day, but it is also known as Armistice Day and Poppy Day. Remembrance Day is commemorated in many countries, particularly members of the Commonwealth, including Australia and New Zealand (where it is also referred to as Armistice Day). In the United States, Veterans Day falls on the same date. In the United Kingdom, the Sunday closest to November 11 is known as Remembrance Sunday. The Honourable Lincoln Alexander We mourn the loss of a long-time advocate and supporter of Hamilton Health Sciences, the Honourable Lincoln Alexander, who passed away peacefully on Friday, October 19 th, Lincoln was a great friend to Hamilton Health Sciences and in particular, St. Peter s Hospital. He was passionate about promoting care for seniors, and research into dementia and other issues associated with aging. We will be forever grateful to Linc for all that he did as an ambassador for health care in Hamilton and our community at large. Our organization joins all people of Hamilton, Ontario, and Canada in paying tribute to a truly remarkable man. Participation in Take Our Kids to Work day is available to children on HHS staff and affiliated physicians only. Murray Martin Our condolences to Joyce Alexander & her family. Joyce is a DI Nurse at McMaster and daughter-in-law of Lincoln. Do you have a child in grade 9? Take Our Kids to Work Wednesday, November 7 th Registration deadline: Friday, November 2 nd Remembrance Day commemorates civilians and military personnel who lost their lives in armed conflicts. ** DO YOU KNOW THE ANSWER? ** What did they call the field of battle that existed between opposing trenches? A. Flander s Fields B. Mud Flats C. No Man s Land D. Eastern Front Questions.Take Our Kids to Work Day Hotline, Ext CHANGE YOUR CLOCKS! Daylight Savings Time ends Sunday, November 4, 2012 at 2am. Submissions to: Mary Ann Zadvorny - Chedoke Campus, Patterson Bldg., Rm. 311 zadvorny@hhsc.ca M E D I C A L I M A G I N G B U L L E T I N