Where can I get Respite Information?

Transcription

1 Where can I get Respite Information? Eastern Region RESPITE RESOURCE GUIDE 2014 A guide to respite services for people with disability, their family and carers

2 This guide is for people seeking information on disability respite services in the Eastern Region. This 2014 guide (fifth edition) has been compiled by RIDE Respite Information and Development in the East and was current at the time of printing. First published by the Eastern Respite Network in 2005 Second edition, RIDE 2009 Third edition, RIDE 2011 Fourth edition, RIDE 2012 Copying rights You may photocopy any part of this guide for your own use or to assist others. RIDE asks that you acknowledge its work and encourage others to make use of this valuable resource. Acknowledgements RIDE acknowledges the support and assistance of the Department of Human Services in the publication of this directory.

3 What does RIDE mean, and what can the RIDE program provide? RIDE stands for Respite Information and Development in the Eastern Region. The RIDE Program provides current disability respite information to people with disability, carers and service providers across the Eastern Region. RIDE shares respite information in seven ways: Respite Resource Guide (the guide you are reading) website e-newsletter annual expo telephone enquiry line EMR Respite Network education sessions. Website The RIDE website is updated with news, events, training opportunities and many other useful links every week. If you are looking for a specific type of service, the RIDE website offers Respite Finder, which allows you to search for respite service providers by respite type, travelling distance, age, disability and other criteria.

4 E-newsletter RIDE collates the newly updated articles from the RIDE website into an e-newsletter, which you can choose to have ed to your account fortnightly. If you would like to receive these valuable updates, please contact RIDE on or RIDE Expo The biggest disability expo in the Eastern Region! At the RIDE Expo, people with disability, carers and service providers can access information from more than 80 disability respite, council and community services. With many activities such as an all-ability sports tournament and pampering, this exciting event continues to grow every year RIDE Disability Expo Date: 3rd September 2014 Time: 10 am to 2 pm Venue: The Hungarian Centre 760 Boronia Road Wantirna RIDE Disability Expo Date: 9th September 2015 Time: 10 am to 2 pm Venue: The Hungarian Centre 760 Boronia Road Wantirna 3152 Telephone line RIDE is answered 9:00am 5:00pm Monday to Friday.

5 EMR Respite Network This quarterly network meeting chaired by RIDE shares respite information and best practice among service providers. Please call or RIDE to find out the network dates, to arrange a presentation timeslot for your program/service or to be added to the mailing list. Education sessions The RIDE team is available to visit your community/carers group or professional service to give a presentation on RIDE. Contact RIDE RIDE@yooralla.com.au Great guide and website, but I still need MORE information... Call RIDE to discuss your individual respite needs. What if I need information that is not respite related? The Disability Information and Triage Service can provide information about local supports and services for people with disability, their families and carers. Contact Disability Information and Triage (Eastern Metropolitan Region) TTY (03) (03) (03) Eastern.Disability@dhs.vic.gov.au

6 Contents Page Useful facts What is respite? 8 Who can access respite? 8 Types of respite 9 Key to symbols used in this guide 11 How to use this guide 13 Questions to consider 14 Planning for school holidays 15 Useful links 16 Respite information services Respite Information and Development in the East (RIDE) Commonwealth Respite and Carelink Centre (CRCC) Department of Human Services Disability Information and Triage Emergency In an emergency 19 Local government area services City of Boroondara 20 City of Monash 20 Inclusion Support Agency East Middle Melbourne Inclusion Support Agency East Outer Melbourne Knox City Council 23 Manningham City Council 23 Maroondah City Council 24 MetroAcess 24 Whitehorse City Council 26 Yarra Ranges Council 26

7 Contents Page Support groups 27 Respite Information 6 to 18 years After-school care 38 Alternative family care 40 Camps, holidays and weekends away 42 Facility-based overnight stays 45 Respite funding 47 In-home support 51 Recreational activities 54 School holiday programs 65 Service provider matrix 68 Respite information 18 to 64 years Camps, holidays and weekends away 108 Facility-based overnight stays 110 Respite funding 114 In-home support 116 Recreational activities 118 Frequently asked questions 127 Acronyms 133 Index of services 136 Carer s notes 143

8 What is respite? Respite can mean many different things. It could mean: having a break from your usual caring role and responsibilities pursuing interests and hobbies spending time with friends, a family member or partner looking after your own health and wellbeing relaxing, reading a book or having a sleep. Respite is often a rewarding experience for the person with a disability. It provides an opportunity to meet new people, pursue interests and have new experiences independent of their family. Respite can be planned, regular, one-off or emergency. It can be for a few hours, a few days or longer. Who can access respite? Respite services funded by the Department of Human Services (DHS) can be accessed by: people with disability, as defined by the Disability Act (2006); and living with a primary carer. Many services have their own eligibility criteria. Each service can provide further information about their program criteria upon request. 8 Eastern Region Respite Resource Guide 2014

9 Types of respite In this guide, respite types are grouped into the following categories. After-school care Programs running outside school hours for children with a disability aged 6 to 18 years Alternative family care Programs that recruit volunteers, who are matched to a child with a disability and their family Camps, holidays and weekends away Attending camps, holidays or weekends away Facility-based overnight stays Funding In-home support Staying overnight in a residential facility Funding packages to pay for respite provided in a flexible way to meet the needs of the person with a disability, their family and carers A person providing flexible support in the person s home, ranging from active overnight support to help with domestic duties Useful facts 9

10 Local government area services Recreational activities Every local government area (LGA) has a Home and Community Care (HACC) program that provides subsidised respite for people with disability. There may be a waiting list for the service in your area; it is best to discuss this with the HACC program in your LGA. Diverse, inclusive recreational activities, such as photography, drama, discos, bowling, swimming, circus skills and yoga School holiday programs Support groups Children s programs held during the school holiday period Support groups providing the families and carers of people with disability with advice, information and the opportunity to network with others in similar circumstances 10 Eastern Region Respite Resource Guide 2014

11 Key to symbols used in this guide The following access symbols are used throughout this guide. Emergency Contact Address Mailing address Telephone number Fax number address Website Hours of operation Respite type After-school care Alternative family care Flexible brokerage Useful facts 11

12 Respite type Camps, holidays and weekends away Facility-based overnight stays In-home support Local government area services Recreational activities School holiday programs Support groups CALD Culturally and linguistically diverse (CALD) Translation 12 Eastern Region Respite Resource Guide 2014

13 How to use this guide This guide provides information that can assist you to decide whether respite services meet your needs. Please read through the frequently asked questions (p. 127), the questions to consider when assessing whether a service is right for you (p. 14) and make use of the carer notes (p. 143) before you decide to act upon any of the information. Tip: For a quick reference of service suitability, consult the service provider matrix (p. 68). Languages other than English If you require a language interpreter For further information or assistance contact: Migrant Information Centre Useful facts 13

14 Questions to consider There are questions to consider when assessing whether a service is right for you. The following questions were suggested by carers during RIDE consultations. Some, or all, of their suggested questions may be relevant to you and your situation: Does the Department of Human Services recognise the service as a registered service provider? What, if any, are the associated costs? Is there a waiting list for the service? How is the waiting list reviewed? Does the service have accreditation? How do I access/refer to this service? Am I able to visit the service? What are the program hours? What activities are available? How many people are in the group? What is the age range? Is it a suitable peer group? What is the level of support and care provided? What is the distance from home? Is transport accessible? What qualifications and training do the staff have? Do staff undergo mandatory checks, such as the Working With Children Check, National Police Record Check, references, etc? Tip: Each person has specific needs and concerns, which may include: medication administration epilepsy health and wellbeing secure environment accessibility level of staff support (person-to-staff ratio) cultural and linguistic supports. 14 Eastern Region Respite Resource Guide 2014

15 Planning for school holidays Wherever possible, plan well ahead of the school holidays. The following steps may help: Mid term, contact your local council and find out who to talk to about school holiday programs. Ask for information on school holiday programs to be sent to you. Ask your child s school if they are running school holiday programs or if they know of programs available in the area. School holidays Victoria 2014 and 2015 Term 1 holidays Term 2 holidays Term 3 holidays Term 4 holidays to to to to to to to to Useful facts 15

16 Useful links During consultations, carers have asked to learn more about the services and programs listed below. Follow the website links for information. Centrelink Victorian Civil & Administrative Tribunal (VCAT) Family & Relationship Services Australia (FRSA) Direct2Care Continence Aids Payment Scheme (CAPS) State-Wide Equipment Program (SWEP) swep.bhs.org.au Migrant Information Centre (MIC) National Disability Insurance Scheme (NDIS) 16 Eastern Region Respite Resource Guide 2014

17 Respite information services Respite Information and Development in the East Respite Information and Development in the East (RIDE) provides families and carers of people with disability, service providers and the local community with information about respite options in the Eastern Metropolitan Region. RIDE shares respite information in the following ways: Respite Resource Guide website e-newsletter annual expo telephone enquiry line EMR Respite Network education sessions Commonwealth Respite and Carelink Centre (CRCC) Immediate and short term respite, information, referral and planning services are available for carers of people with a severe and profound disability, Autism or intellectual disability. This is a 24 hour, 7 days a week service. People caring for someone with a severe and profound disability, Autism or intellectual disability in the Eastern Metropolitan Region. Brandon Business Park, Ground Floor, Building 5, Springvale Road, Glen Waverley (24 hours) (03) intake@ucco.org.au Respite information services 17

18 Department of Human Services Disability Information and Triage Information and Triage (I and T) is the divisional entry point into the disability service system. It provides information to community members and professionals about disability matters and where necessary provides triage support to stabilise or more fully understand a situation in order to refer to an appropriate response point. Individuals above 5 years of age who meet the definition of a disability as outlined in the Disability Act 2006, living in the Melbourne metropolitan areas of the East Division. 883 Whitehorse Road Box Hill VIC 3128 Locked Bag 2015 Box Hill VIC 3128 BH: (03) Free call: (03) /access-to-disability-supports 9 am to 5 pm Monday to Friday 18 Eastern Region Respite Resource Guide 2014

19 Emergency When urgent assistance is required (after normal hours) contact the following service. Annecto Emergency After-Hours Response Service (EARS) For emergency after-hours response service call: (5.00 pm to 9.00 am Monday to Friday and 24 hours on weekends) EARS provides free support in the home and emergency after-hours assistance to eligible people finding themselves in unexpected times of need. EARS provides assistance for people with disability, older people and their carers. Assistance includes short-term personal care and telephone and in-home support, at no cost, after hours. For more information during business hours 9.00 am to 5.00 pm Monday to Friday, please contact a co-ordinator on This program is for older people, people with disability, or those who care for a person who is older or who has a disability. EARS is designed for people who don t have access to an after-hours service (either not on a funded package or their agency doesn t provide an after-hours service). 81 Cowper Street Footscray VIC 3011 (03) (enquiries during business hours) (after hours) ears@annecto.org.au pm to 9 am Monday to Friday 24 hours on weekends and public holidays Commonwealth Respite and Carelink Centre (CRCC) Immediate and short term respite, information, referral and planning services are available for carers of people with a severe and profound disability, Autism or intellectual disability. This is a 24 hour, 7 days a week service. People caring for someone with a severe and profound disability, Autism or intellectual disability in the Eastern Metropolitan Region. Brandon Business Park, Ground Floor, Building 5, Springvale Road, Glen Waverley (24 hours) (03) intake@ucco.org.au Emergency 19

20 Local government area services Every local government area (LGA) has a Home and Community Care (HACC) program that provides subsidised respite for people with disability. There may be a waiting list for the service in your area; it is best to discuss this with the HACC program in your LGA. City of Boroondara Ageing and Disability Services The City of Boroondara Home and Community Care (HACC) program can provide trained home support staff for respite care in the home and local community for people with disability. This enables carers to have a break for a few hours during the day, evening or weekend. Personal care and home care may be offered to eligible clients. An in-home assessment is required to determine eligibility, hours and fees in accordance with the HACC guidelines. People aged up to 65 years with a disability and living in the Boroondara local government area 8 Inglesby Road Camberwell VIC 3124 BH: (03) (03) Office hours: 8.30 am to 5.15 pm Monday to Friday Program hours: 7 am to 1 am, 7 days per week (excluding public holidays) City of Monash Home and Community Care Monash Community Care provides a comprehensive range of home and community-based services and activities to assist frail aged people, people with disability and their carers. These services are known as Home and Community Care (HACC) services and are provided to assist eligible residents of the City of Monash to remain living in their homes and in the community and, importantly, to maintain their wellbeing, independence and dignity. Supporting an Active Service model. People who meet the HACC eligibility criteria, are not in receipt of conflicting packages and are living in the Monash local government area 293 Springvale Road Glen Waverley VIC 3150 BH: (03) (03) intake@monash.vic.gov.au community Office hours: 7.30 am to 5 pm Monday to Friday Program hours: Variable 20 Eastern Region Respite Resource Guide 2014

21 Inclusion Support Agency East Middle Melbourne Inclusion support facilitators (ISFs) work directly with the eligible childcare services when a request is made. The ISF aims to build the service s capacity to create an environment inclusive of all children. Services include: Occasional care Long day care Family day care In-home care After-school care Vacation care Children aged 0 to 12 years, but can include young people up to the age of 16 years attending after-school, vacation or holiday programs Children from culturally and linguistically diverse backgrounds including refugee children Children with ongoing high-support needs, including children with a disability Aboriginal and Torres Strait Islander children Must be living in the Boroondara, Monash, Manningham, or Whitehorse local government area ISA Lead Agency 293 Springvale Road Glen Waverley VIC 3150 PO Box 1 Glen Waverley VIC 3150 (03) TTY: (03) inclusion@monash.vic.gov.au (03) Office hours: 9 am to 5 pm Monday to Friday Local government area services 21

22 Inclusion Support Agency East Outer Melbourne An initiative of the Inclusion and Professional Support program funded by the Australian Government and provided by local government. Under the Knox City Council as lead agency in partnership with the Shire of Yarra Ranges, the East Outer Melbourne Inclusion Support Agency covers the municipal areas of Knox, Maroondah and Yarra Ranges. Inclusion support facilitators (ISFs) work directly with eligible childcare services to build their capacity to create an environment inclusive of all children, including children with additional needs, children of Aboriginal and Torres Strait Islander background and children of refugee and recent migrant backgrounds. The Inclusion Support Agency supports services where families are eligible for Child Care Benefit (CCB). If the family is using any care for respite, the service is not eligible for inclusion support funding. The family needs to be accessing care due to work or study commitments. Services that are approved for CCB include long day care, occasional care, outside school-hours care, vacation care, family day care, and Mobile Attendant Care Service (MACS). Children aged 0 to 12 years, but can include young people up to the age of 16 years attending after school and/or vacation/holiday programs Children from culturally and linguistically diverse backgrounds, including children of refugee background and children of Australian South Sea Islander background Children with ongoing high-support needs, including children with disability Aboriginal and Torres Strait Islander children Must be living in the Knox, Maroondah or Shire of Yarra Ranges local government area Knox City Council 511 Burwood Highway Wantirna VIC 3152 BH: (03) dawn.meldrum@knox.vic.gov.au Office hours: 9 am to 5 pm Monday to Friday 22 Eastern Region Respite Resource Guide 2014

23 Knox City Council In-Home Respite Knox s respite care service allows carers of the frail aged or of people with disability the opportunity to have a break. This service is provided in the client s home. Clients are initially assessed in their home for services appropriate to their individual needs. Access to services is subject to client eligibility and the availability of staff. Service cost depends upon client income. People with disability living in the Knox local government area Rear of 511a Burwood Highway Wantirna South VIC 3152 (03) (03) Office hours: 8.30 am to 5 pm Monday to Friday Program hours: Variable Manningham City Council Home and Community Care Respite Care Manningham City Council s respite care service supports carers to take a break from their responsibilities in caring for frail older people and people with disability while supporting individuals to maintain daily routines and/or participate in activities of their choice. Respite care may be provided in the home or in the community. Respite care may be planned regular respite or occasional respite. Respite for carers of children and young people with disability is available during school holidays through the Manningham Activities for Special Kids (MASK) program. Inclusive recreational activities are available through Manningham YMCA. Contact Manningham YMCA on for further details. People living in the City of Manningham 699 Doncaster Road Doncaster VIC 3108 PO Box 1 Doncaster VIC 3108 BH: (03) (03) intake@manningham.vic.gov.au Office hours: 8 am to 5 pm Monday to Friday Program hours: 7 am to midnight Monday to Sunday Local government area services 23

24 Maroondah City Council Home and Community Care Maroondah City Council s respite care service supports carers by enabling them to take a break from their responsibilities in caring for frail older people and people with disability. Personal care and home care can also be offered to eligible consumers. An in-home assessment is required to determine eligibility, hours of service and fees according to the Victorian HACC guidelines. People living in the Maroondah local government area 7 Civic Square Croydon VIC 3136 BH: (03) (03) co.care@maroondah.vic.gov.au Office hours: 9 am to 4.30 pm Monday to Friday MetroAccess MetroAccess supports communities to develop new ways of including people with disability in local community life. MetroAccess workers are based in all 31 local councils across metropolitan Melbourne. These workers plan and develop strategies across the full range of community infrastructure, including education and training, transport, health, accommodation and housing, physical access planning, sport, recreation and the arts. MetroAccess is part of the Disability Services Community Building Program funded by the Department of Human Services. This program is a core feature of the Victorian State Disability Plan , which has as its vision a more-inclusive Victoria where disability is not a barrier to participation in community life. City of Boroondara: David Williams 8 Inglesby Road Camberwell VIC 3124 (03) metroaccess@boroondara.vic.gov.au Knox City Council: Peter Johnston 511 Burwood Highway Wantirna South VIC 3152 (03) Peter.Johnston@knox.vic.gov.au 24 Eastern Region Respite Resource Guide 2014

25 MetroAccess (continued) Manningham City Council 699 Doncaster Road Doncaster VIC 3108 (03) City of Maroondah Braeside Avenue Ringwood VIC or (03) City of Monash: Barb Wallace 293 Springvale Road Glen Waverley VIC 3150 (03) City of Whitehorse: Maureen D Arcy Whitehorse Road Nunawading VIC 3131 (03) Maureen.D Shire of Yarra Ranges: Gary Kerridge 15 Anderson Street Lilydale VIC or g.kerridge@yarraranges.vic.gov.au Local government area services 25

26 Whitehorse City Council Home and Community Care Respite care is provided to the carers of frail older people and people with a disability to allow carers to take a short break from their caring responsibilities. Respite care can be provided in the community to attend an activity or social event (where safe to do so) or in the client s home. Respite care can be provided on a regular or occasional basis. Access to services is determined during an in-home assessment and is subject to eligibility, availability of suitable staff and prioritised need. Planned activity groups are provided to frail and older isolated people, people with disability and their carers to support their connection to the community. Activities are designed to provide meaningful social and recreational activities that address individual physical, social, cultural, emotional and recreational needs and are offered in a supportive environment. People with disability living in the Whitehorse local government area 7 Civic Square Croydon VIC 3136 Locked Bag 2 Nunawading VIC 3131 BH: (03) TTY: (02) customer.service@whitehorse. vic.gov.au (03) Office hours: 8.30 am to 5 pm Monday to Friday Program hours: 7 am to midnight Monday to Sunday Yarra Ranges Council Home and Community Support Respite care can be provided in the home or be outing-based for eligible clients to enable carers to take a break. No overnight respite is provided. An in-home assessment is required. All services are based on client need and are provided according to available resources. Planned activity groups are designed to meet clients needs, encourage independence and provide physical, intellectual, emotional and social stimulation. People living in the Shire of Yarra Ranges local government area and who are HACC eligible 15 Anderson Street Lilydale VIC 3140 BH: (03) intakeadministrator@ yarraranges.vic.gov.au Office hours: 9 am to 5 pm Monday to Friday Program hours: As negotiated 26 Eastern Region Respite Resource Guide 2014

27 Support groups Support groups provide the families and carers of people with a disability with advice, information and the opportunity to network with others in similar circumstances. Amaze (formerly known as Autism Victoria) Amaze is an information and advice service. Services include phone advice, a magazine, information sheets, library and information about the Helping children with autism package. Amaze also provides parent support, including assistance with family issues, understanding autism and navigating services. Families, carers and professionals living in the state of Victoria. 24 Drummond Street Carlton VIC info@amaze.org.au Office hours: 9 am to 5 pm Monday to Friday Carers Victoria Eastern Carers Victoria, a not-for-profit organisation, is the peak body representing and supporting family carers in Victoria. Carers Victoria works to improve the lives of carers by building awareness of carers needs and issues. We do this through our research and policy submissions, by representing carers in meetings with politicians and policy makers and by working with the media. Our services for carers include information, counselling, workshops and referrals to other services and supports. Family carers living in the Eastern Metropolitan Region of Melbourne who are providing care and support for a family member or friend with a disability or mental or chronic illness or who is frail aged Level 1 37 Albert Street Footscray VIC 3011 (03) Free call : Office hours: 9 am to 5 pm Monday to Friday Program hours: Variable Support groups 27

28 Chinese Community Social Services Centre Carer Support Through its carer support services, the Chinese Community Social Services Centre provides: a support group for families of children with a disability seminars, workshops and interest classes for carers term-break programs for the whole family. Chinese parents/carers of someone with a disability Suite 11 Centro Box Hill North 17 Market Street Box Hill VIC 3128 BH: (03) Mobile: ada.poon@ccssci.com.au Office hours: 9 am to 5 pm Monday to Friday Program hours: Carers usually gather on Mondays. Activities and programs can be available on any other weekdays. Commonwealth Respite and Carelink Centre (CRCC) Young Carers Program The Young Carer Program aims to support young carers to balance their caring role with school and with life. A young carer is defined as a young person aged 25 years or under who has a caring role for a family member or a friend who has a disability, mental illness, chronic illness, alcohol or other substance dependency or are frail aged. The Young Carer Program targets young people who are completing their primary or secondary education or vocational equivalent. The young person can be a primary or secondary carer but must be providing regular, significant and sustained care and assistance on an ongoing basis or likely to be ongoing for at least six months. This is a 24 hour, 7 days a week service. There are three parts to the Young Carer Program: immediate and short-term respite (time out from their caring role) carer support (short-term one-on-one support) activities and camps. Brandon Business Park, Ground Floor, Building 5, Springvale Road, Glen Waverley 3150 BH: (03) Free call: youngcarers@ucco.org.au (03) Office hours: 9 am to 5 pm Monday to Friday (except public holidays) Calls received outside these hours are forwarded to the after hours team 28 Eastern Region Respite Resource Guide 2014

29 Deaf Children Australia Eastern Deaf Children Australia is a national provider of support services for deaf children, young people and their families. Support aims to minimise any barriers faced by deaf children and young people to their personal development and social inclusion. Services include family case management, youth support, language resources, mentoring programs, school-based information workshops, recreational and artsbased activities, parent support groups, family camps, skills training, information helpline, website, regular newsletter, youth grants program, employment support services and local community development initiatives. Deaf children aged up to 18 years, together with their families, carers and educators 597 St Kilda Road Melbourne VIC 3000 BH: (03) Free call: info@deafchildren.org.au (03) Office hours: 9 am to 5 pm Monday to Friday Program hours: Various Down Syndrome Victoria 15+ support group For parents and families of teenagers and adults with Down syndrome. New families are very welcome. The group meets every fifth Monday for dinner or a chat at Club Ringwood from 6.15 pm onwards. Parents and carers of people with Down syndrome 15 years plus. Ringwood Club, Corner of Oban Road and Maroondah Highway Ringwood VIC 3134 Mobile: (03) anthea.gary.forbes@bigpond.com Group meets every fifth Monday from 6.15 pm onwards Support groups 29

30 Down Syndrome Victoria Support for Families and Individuals with Down Syndrome Down Syndrome Victoria is the state-wide peak membership organisation representing individuals with Down syndrome and their families. It is a not-for-profit organisation established in 1978 to provide support, encouragement, information and resources to people with Down syndrome, their families and the broader community. Down Syndrome Victoria are a whole-of-life service offering: personal support and information to families, especially when a new baby is born established person support groups around the state, including Club 21 a peer support group for adults with Down syndrome My Time groups and Family Network groups, a 15+ parent support group and a men s support group a comprehensive information service and regular workshops for families professional development training and conferences for professionals in different sectors the Down Syndrome Inclusion Support Service to assist students with Down Syndrome and their teachers in mainstream schools advocacy, information, support, mentoring and training for adults with Down Syndrome member events including an annual Family Fun Day a regular members journal and DNews e-newsletters a library of resources relating to Down Syndrome. Down Syndrome Victoria is an active member of the Down Syndrome Australia network of state associations. Down Syndrome Victoria relies on public- and privatesector support to fulfil its mission of empowering people to achieve a lifetime of meaningful inclusion in the community. 219 Napier Street Fitzroy VIC 3065 (03) Free call: info@dsav.asn.au (03) Office hours: 9.30 am to 4.30 pm Monday to Friday Program hours: Various Genetic Support Network Victoria The Genetic Support Network provides information, education, support and advocacy for people affected by genetic conditions. Key services include facilitating contact with others with the same condition, newsletters, seminars on genetic hot topics and contact a point for support groups. Any person affected by genetic condition(s) and living in the state of Victoria. Level 9 South Building, Murdoch Children s Research Institute, Royal Children s Hospital, Flemington Road Parkville VIC 3052 (03) (03) info@gsnv.org.au Office hours: 9 am to 5 pm Monday to Friday 30 Eastern Region Respite Resource Guide 2014

31 Huntington s Victoria Eastern Huntington s Victoria is a state-wide not-for-profit organisation funded to provide a range of services to individuals and families affected by Huntington s disease. Services provided are information and education, case management and individualised support package facilitation. Individuals and families affected by Huntington s disease and living in the state of Victoria. 16 Wakefield Street Hawthorn VIC 3122 (03) (03) info@huntingtonsvic.org.au Office hours: 9 am to 5 pm Monday to Friday Program hours: 9 am to 5 pm Monday to Friday Independence Australia Polio Network Australia The Polio Network is a free service based in Victoria that provides relevant and accessible information, referral and support services to people who have had polio, their families, carers and advocates. Services include: information and support 15 state-wide support groups Polio perspectives newsletter, 3 times a year resources including books and DVDs annual World Polio Day promotion of immunisation. Individuals and families affected by polio 208 Wellington Street Collingwood VIC 3066 (03) Free call: /polio Office hours: 9 am to 5 pm Monday to Friday Program hours: 9 am to 5 pm Monday to Friday Support groups 31

32 Interchange Outer East Family Support Mothers can relax, have some time out and enjoy the company of other women on one day each term plus an annual weekend away in November. Activities include day or night outings, such as to markets, theatre restaurants, picnics, boat trips, afternoon teas and lunches. Fathers activities consist of occasional weekend camps, some of which are structured to discuss specific issues, plus occasional activity days. Father and child days are also planned. The program provides fathers with the opportunity to relax, have fun and enjoy the companionship and support of other fathers. Annual family camps are held over the long weekend in March and a weekend in November. These camps offer families an opportunity to join socially with other families for a weekend of fun, activity and relaxation. Interchange staff coordinate the camps and activities. Some volunteer support is available to assist families. Family days offer families the chance to have fun and socialise with other families. Families living in the Maroondah, Knox or Shire of Yarra Ranges local government areas 5 7 Yose Street Ferntree Gully VIC 3156 BH: (03) (03) family.support@ioe.org.au Office hours: 9 am to 5 pm Monday to Friday Program hours: Friday, Saturday, Sunday Interchange Outer East Siblings program Sibling support groups provide an opportunity for brothers and sisters of children with disabilities to have fun, share their experiences, develop coping strategies for the unique stress in their lives and form a support network. Groups run on an age-group and school-term basis. Siblings aged 5 to 18 years living in the Knox, Maroondah, Whitehorse or Shire of Yarra Ranges local government areas 5 7 Yose Street Ferntree Gully VIC 3156 BH: (03) (03) family.support@ioe.org.au Office hours: 9 am to 5 pm Monday to Friday Program hours: 5 8 yrs: Terms 3 and 4, three consecutive Saturdays 1 to 4 pm 9 12 yrs: Terms 2, 3 and 4, day activities 10 am to 5 pm Teens yrs: Camps, two per year All ages 5 18 yrs: Camps, two per year 32 Eastern Region Respite Resource Guide 2014

33 Maroondah Carers Support Group The Maroondah Carers Support Group is for carers of people of all ages and disabilities. The group gives carers the chance to discuss important social, emotional, financial, physical and spiritual needs with other carers. Activities also include guest speakers and social outings. The group meets from 12:00pm - 2:00pm on the first Friday of the month. Carers of people with disability living in Maroondah, although if able to travel to group, it is not necessary to reside in Maroondah. Maroondah Social and Community Health Centre: (03) Maroondah City Council: (03) Office hours: 9 am to 5 pm Monday to Friday Program hours: midday to 2 pm, the first Friday of the month MS Australia, ACT/NSW/VIC Community teams MS Australia community teams provide comprehensive clinical assessments, recommendations and education to support people with multiple sclerosis (MS), their families and carers to achieve optimal health and wellness and reduce the impact of symptoms associated with MS. Community teams are staffed by a range of allied health professionals who specialise in supporting people with MS and other progressive neurological conditions. People with multiple sclerosis and other neurological disorders living in the state of Victoria. The Nerve Centre 54 Railway Parade Blackburn VIC 3130 BH: (03) (03) msconnect@mssociety.com.au Office hours: 9 am to 5 pm Monday to Friday Support groups 33

34 Parent Support Network Eastern Region The Parent Support Network Eastern Region provides an information, support and advocacy service for parents and carers of children with a disability living in the Eastern Region. It offers a range of support groups, information workshops, carer weekends away, a family fun day and a phone information and support service. Carers and parents of children with any disability. 563 Whitehorse Road Mitcham VIC 3132 PO Box 1366 Mitcham North VIC 3132 BH: (03) Mobile: psn-emr@bigpond.net.au Office hours: 9.30 am to 4.30 pm Monday to Friday Program hours: Day, night and weekend Prader-Willi Syndrome Association of Victoria The Prader-Willi Syndrome Association of Victoria is a support group for family carers who have a family member with Prader Willi syndrome. PO Box 92 Kew VIC 3101 Mobile: Spina Bifida Foundation Victoria The Spina Bifida Foundation Victoria (SPFV) is an independently funded, dynamic and professional not-for-profit organisation dedicated to helping people with spina bifida to lead better lives. SPFV provide information and programs to people with spina bifida and their families throughout Victoria. People with spina bifida, their parents and carers living in the state of Victoria. 4th Floor Ross House 247 Flinders Lane Melbourne VIC 3000 (03) info@sbfv.org.au Office hours: 9 am to 4.30 pm Monday, Wednesday, Friday 34 Eastern Region Respite Resource Guide 2014

35 Stroke Association of Victoria Inc. The Stroke Association of Victoria aims to establish and develop stroke peer-support groups across Victoria for all cultures and for specific needs. Living in the state of Victoria Level 1 Room 7 Ross House Flinders Lane Melbourne VIC 3000 PO Box 88 Flinders Lane Melbourne VIC 8009 (03) (03) admin@strokeassociation.com.au Office hours: 9 am to 5 pm Monday to Friday Williams Syndrome Family Support Group (Vic.) Inc. A support group for people with Williams syndrome, their families and friends. The support group organises social events throughout the year for people to meet and have fun including an annual family camp, a picnic and a pool party. There is also a quarterly newsletter. Families with children with Williams syndrome VIC ws.vic.aus@gmail.com home.vicnet.net.au/~wsfsg/ Support groups 35

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37 Respite Information 6 to 18 years

38 After-school care Services for children aged 6 to 18 years Programs running outside of school hours for children with a disability. Interchange Inner East After 4 Program This innovative program aims to provide facility based respite to young people, one afternoon/evening per week. Participants attend Interchange after school hours and enjoy activities and a nutritious meal before pick up around 8.00pm. Fully staffed with skilled and experienced staff and volunteers. Children aged 12 to 18 years and living in the local government areas of Boroondara, Monash, Maroondah or Whitehorse. 2 Kendall Street Canterbury VIC 3126 BH: (03) enquiries@interchange.org.au Office hours: 9 am to 5 pm Monday to Friday Program hours: 4.30 pm to 8 pm Monday to Friday Villa Maria Ashwood OSHC (Outside School-Hours Care) An after-school and vacation care program offering an exciting range of recreation and centre-based programs for school-aged children and teenagers with a disability. Working in partnership with Ashwood School, Villa Maria receives funding from the Australian Government to operate the program, which is based at Mount Evelyn. Activities are age-appropriate, fun and challenging, and provide great opportunities to make new friends and explore a variety of activities. Our staff are experienced, enthusiastic, friendly and understanding. We enjoy having fun on our programs, helping participants develop new skills, gain independence, explore and embrace new activities, celebrate achievements and positively engage with peers in the community. 355 Stud Road Wantirna VIC 3152 Mobile: villamaria@villamaria.com.au Office hours: 9 am to 5 pm Monday to Friday Program hours: After school: 3 to 6 pm Monday to Friday Vacation care: 9 am to 5 pm Monday to Friday, seven weeks a year 38 Eastern Region Respite Resource Guide 2014

39 Villa Maria Outer Encounters (Outside School-Hours Care) Outer Encounters is an after-school and vacation-care program offering an exciting range of recreation and centre-based programs for school-aged children and teenagers with a disability, living in the Outer Eastern Region of Melbourne. Working in partnership with Mount Evelyn Special Development School, Villa Maria receives funding from the Australian Government to operate the program, which is based at Mount Evelyn. Activities are age-appropriate, fun and challenging, and provide great opportunities to make new friends and explore a variety of activities. Our staff are experienced, enthusiastic, friendly and understanding. We enjoy having fun on our programs, helping participants develop new skills, gain independence, explore and embrace new activities, celebrate achievements and positively engage with peers in the community. School-aged children and teenagers living in the Outer Eastern Metropolitan Region of Melbourne. 355 Stud Road Wantirna VIC 3152 BH: (03) Mobile: villamaria@villamaria.com.au (03) Office hours: 9 am to 5 pm Monday to Friday Program hours: After school: 3 to 6 pm Monday to Friday Vacation care: 9 am to 5 pm Monday to Friday, seven weeks a year Respite information 6 to 18 years 39

40 Alternative family care Services for children aged 6 to 18 years Alternative family care programs recruit volunteers who are matched to a child with a disability and their family. Extended Families Australia Eastern Family Volunteer Match Program Individual volunteers (or volunteer families) provide long-term companionship and flexible respite support to a child or young person and their family. Volunteers provide companionship and practical assistance for the child and their family through regular visits and/or community outings. Companionship comes in many forms, and Extended Families Australia offers great flexibility in the level and nature of support, time and location. Children aged 0 to 17 years living in the Eastern Metropolitan Region of Melbourne Suite 15/27 Bank Street Box Hill VIC 3128 BH: (03) Mobile: carol@extendedfamilies.org.au (03) Office hours: 9 am to 5 pm Monday to Thursday Program hours: Flexible, negotiated between volunteers and families Interchange Inner East Host Program The Host program provides families who have a child with a disability with a regular break by sharing the care of their child with other people the host volunteers. The care is provided in the volunteer family home, providing a combination of regular planned day visits and/or some overnight stays. People aged up to 18 years living at home with family in the local government areas of Boroondara, Manningham, Monash or Whitehorse 2 Kendall Street Canterbury VIC 3126 BH: (03) (03) kathy@iie.org.au Office hours: 9 am to 5 pm Monday to Friday Program hours: Variable 40 Eastern Region Respite Resource Guide 2014

41 Interchange Outer East Host Program The Host program matches a child with a disability, aged up to 18 years, with a volunteer host carer who shares their home with that child on a regular basis. Depending on the needs of the family, this could be from a few hours to a full weekend. Children with a disability aged up to 18 years living in Maroondah, Knox and Shire of Yarra Ranges local government areas 5 7 Yose Street Ferntree Gully VIC 3156 (03) (03) karen.munzel@ioe.org.au Office hours: 9 am to 5 pm Monday to Friday Program hours: Flexible Yooralla Family-Based Respite The Yooralla Family-Based Respite Program offers flexible or planned respite options for children aged 6 to12 years with a disability, living in Monash, Manningham, Whitehorse or Boroondara local government areas. Children are carefully matched with an accredited volunteer carer who provides the respite either in their own home or in the community. The care may be overnight or for a few hours and reflects the capacity of the volunteer caregiver and the needs of the family seeking respite support. All volunteer carers are thoroughly screened, trained and accredited and hold valid Working with Children and Police Checks. Children aged 6 to 12 years at time of referral and who are eligible to receive services under the Disability Amendment Act Suite Canterbury Road Surrey Hills VIC 3127 PO Box 223 Surrey Hills VIC 3127 (03) (03) familyoptions@yooralla.com.au Office hours: 9 am to 5 pm Monday to Friday Program hours: 7 days a week Respite information 6 to 18 years 41

42 Camps, holidays and weekends away Services for children aged 6 to 18 years Attendance at camps, holidays or weekends away Able Australia Respite Holiday Program Able Australia provides respite support during the school holidays for people with any disabilities, including deafblindness. Respite can be in a facility-based, in-home or community-based setting. People aged 6 to 65 years living in the Eastern Metropolitan Region of Melbourne. 616 Riversdale Road Camberwell VIC 3124 PO Box 1213 Camberwell VIC 3124 Free call: TTY: (03) reception@ableaustralia.org.au (03) Office hours: 9 am to 5 pm Monday to Friday Program hours: Flexible, tailored to meet the needs of the individual, 7 days per week during school holidays Impact Support Services Inc. Impact Leisure Services Service covers ages 16 to 64 years. Refer to full entry on page Eastern Region Respite Resource Guide 2014

43 Interchange Inner East Come and Try Program The Come and Try program provides a 1-2 night camp for a child / adolescent with high support needs away from their families, based on the family and participant s capacity to manage longer breaks away from each other. Come and Try activities provide an opportunity for families and participants to prepare for longer periods of respite through regular and planned camps and activities with Interchange. This program is well supported by trained and experienced staff and volunteers. Children aged 12 to 18 years and living in the local government areas of Boroondara, Monash, Maroondah or Whitehorse. 2 Kendall Street Canterbury VIC 3126 BH: (03) enquiries@interchange.org.au Office hours: 9 am to 5 pm Monday to Friday Program hours: Variable OzChild Koori Camp Program Camps for Koori children and young people with a disability aged 6-18 years. Camps include culturally specific programs and activities, and provide Koori children and young people with an opportunity to develop friendships with other Koori children and young people within the Eastern Region. People aged 6 to 18 with a Koori background living in the Eastern Metropolitan Region of Melbourne. 947 Nepean Highway Mornington VIC 3931 BH (03) (03) pwearne@ozchild.org.au Office hours: 9 am to 5 pm Monday to Friday Program hours: Variable Respite information 6 to 18 years 43

44 Presentation Family Centre Inc. Six stand-alone fully furnished self-catering houses to provide facilities for respite and recreation for individuals, families and carers. Guests must cater for themselves and be independent of the resident managers. Individuals, families and carers who are in need, can cater for themselves and be independent of resident managers 122 Balnarring Beach Road Balnarring Beach VIC 3926 PO Box 71 Balnarring Beach VIC 3926 BH: (03) (03) presentationfamilycentre.org.au Office hours: 9 am to 5.30 pm Monday to Friday Villa Maria Flexible Respite The Villa Maria Disability Services Respite Team offers an exciting range of recreation and camping programs for children and adolescents with a disability. Activities are age-appropriate, fun and challenging and provide opportunities to make new friends and explore a variety of activities. Our staff are trained, experienced, friendly and supportive. Two programs are available: Flexible respite: 6 to 18 years, based at two sites, Kew and Wantirna, operates Saturdays of school term and every day of school holidays Camping program: Range of camp options for individuals aged 6 to 65 years. Visiting a range of camp sites and holiday houses across Victoria during weekends, school holidays and ATSS holidays; also a number of one-night camps for 6 to 12 year olds to introduce them to overnight options. People aged 6 to 65 years living in the Eastern Metropolitan Region of Melbourne. 355 Stud Road Wantirna VIC 3152 (03) Mobile: villamaria@villamaria.com.au (03) am to 5 pm Monday to Friday Villa Maria Summer Holiday Program Service covers ages 16 to 64 years. Refer to full entry on page Eastern Region Respite Resource Guide 2014

45 Facility based overnight stays Services for children aged 6 to 18 years Facility-based respite offers an overnight or short-term break in a house usually managed by a disability service. These services support a number of people with a range of disabilities. Facility-based respite services often have significant waiting lists, and costs can apply. Able Australia Respite Holiday Program Service covers ages 6 to 64 years. Refer to entry on page 42. Agapi Care Inc. Respite and Flexible Respite Agapi s respite facilities provide enhanced choice, support, community inclusion, activities and assistance with day-to-day living. Support is provided to families through liaison on individual needs. The house caters for six individuals. People aged 6 to 64 years living in the Eastern Metropolitan Region of Melbourne 12 Showers Street Preston VIC 3072 BH: (03) (03) admin@agapicare.org.au Office hours: 9 am to 5 pm Monday to Friday Program hours: Oakleigh: 3 pm Friday to 10 am Monday Preston: 3 pm Friday to 10 am Tuesday Department of Human Services Children s Respite Service Occasional, planned and emergency respite is available at two respite facilities located in Burwood and Kilsyth. The respite facilities cater for children from 6 to 18 years who have a disability and are registered with Disability Client Services. Children from 6 to 18 years who have a disability as defined by the Disability Amendment Act 2012 and are living in the Eastern Metropolitan Region of Melbourne (most children using this service have an intellectual disability) (03) Free call: Office hours: 8.45 am to 5 pm Monday to Friday Program hours: 24 hours a day, 7 days a week Respite information 6 to 18 years 45

46 Scope Montclair Family Support Scope Montclair Family Support is a 5-bed facility-based respite service for children with a disability. Scope Montclair Family Support offers respite for carers and a positive experience for the people accessing the service. The service is fully supported by fully trained and caring staff, offering quality personal care to children aged 6 to 18 years. Children need to be attending school during school terms as the service is not staffed weekdays during the day. Children aged 6 to 18 years with a permanent disability, living in the Monash Local Government Area and not in receipt of paid support (living at home and not in supported accommodation) 13 Montclair Avenue Glen Waverley VIC 3150 BH: (03) Mobile: (03) Office hours: 9 am to 5 pm Monday to Friday Program hours: Holiday and non-holiday periods Monday to Friday: 6.30 to 9.30 am and 3 to 10 pm (+ sleepover) Weekends: 7.30 am to 10 pm (+ sleepover) Holidays: 7.30 am to 10 pm (+ sleepover) Villa Maria Overnight Respite Villa Maria has four unique houses at Croydon, Lilydale, Wheelers Hill and Kew. Each house provides a safe, fun and enjoyable environment that supports the person s needs and those of their families and carers. Children aged 6 to 18 years living in the Eastern Metropolitan Region of Melbourne 355 Stud Road Wantirna VIC 3152 (03) Mobile: villamaria@villamaria.com.au (03) am to 5 pm Monday to Friday Yooralla Pendle Street Service covers ages 6 to 64 years. Refer to full entry on page Eastern Region Respite Resource Guide 2014

47 Respite funding Services for children aged 6 to 18 years Respite funding refers to the provision of financial support to pay for respite provided in a flexible way to meet the needs of the person with a disability. Funding can be used to pay for a range of respite options that meet the needs of the person, their family and carers. EACH Social and Community Health Carer and Family Support Each Carer and Family Support provides a range of support services which: Assist carers and family members by providing information and referral supports Explore each individual carers needs and tailor respite options to meet those needs Offer different options for people in different situations Support is available to parents and carers of a person with an intellectual disability or Autism Spectrum Disorder (ASD) and living in the Eastern Metropolitan Region of Melbourne. Building Canterbury Road Bayswater VIC 3153 (03) Free call: respiteforcarers@each.com.au (03) Office hours: 9 am to 5 pm Monday to Friday Program hours: variable Respite information 6 to 18 years 47

48 Interchange Inner East Flexible Family Support The Flexible Family Support program provides a package of planned flexible respite hours to families who have a child with high-support needs, requiring one-on-one support. Families whose child is aged 0 to 19 years with high-support needs are provided with an agreed number of hours. Families decide when and how to use their hours. Children can be cared for at home and/or out and about in the community. Flexible family support is available for children aged 0 to 19 years. Individual care package brokerage is available for children and adults aged 0 to 35 years. Must live at home with parents or primary carers in the local government areas of Boroondara, Manningham, Monash or Whitehorse. 2 Kendall Street Canterbury VIC 3126 BH: (03) (03) stephanie@iie.org.au Office hours: 9 am to 5 pm Monday to Friday Program hours: Flexible in-home care UnitingCare Community Options Commonwealth Respite and Carelink Centre (CRCC) Commonwealth Respite and Carelink Centre (CRCC) is an Australian Government initiative. It is funded by the Department of Health and the Department of Social Services to provide respite and carer support programs. Auspiced by UnitingCare Community Options, CRCC supports carers by providing: immediate and short-term respite information and referrals assistance to better manage the caring role, promote carer wellbeing and provide links to respite services through our intake and carer support teams. This is a 24 hour, 7 days a week service. There is support available for young carers attending primary or secondary education or studying the Victorian Certificate of Applied Learning (VCAL) who have a care role. Carers residing in the Eastern Metropolitan Region of Melbourne and caring for someone with a severe and profound disability, Autism, intellectual disability or mental illness Brandon Business Park, Ground Floor, Building 5, Springvale Road, Glen Waverley 3150 BH: (03) Free call: intake@ucco.org.au (03) Office hours: 9 am to 5 pm Monday to Friday (except public holidays) Calls received outside these hours are forwarded to the after-hours team. 48 Eastern Region Respite Resource Guide 2014

49 Yooralla Breakaway Eastern Region The Breakaway Flexible Respite program aims to provide short-term funding to carers of people with disability to meet a specific respite request. The funding enables carers to develop respite options that meet their own needs and the needs of the person for whom they care. Primary carer of a person with a disability aged 6 to 64 years living in the Eastern Metropolitan Region of Melbourne Suite Canterbury Road Surrey Hills VIC 3127 (03) (03) breakaway.eastern@yooralla.com.au Office hours: 9 am to 5 pm Monday to Friday Yooralla Respite Service Coordination (East) The Respite Service Coordination program is designed to assist carers of a person with a disability aged 6 to 64 years living in the Eastern Region. The program works with the person with a disability and carers to navigate the respite service system. Primary carer of a person who meets all of the following criteria: has a physical or intellectual disability, sensory impairment, neurological condition or an acquired brain injury (ABI) does not have current access to case management is aged 6 to 64 years resides in the Eastern Metropolitan region. Suite Canterbury Road Surrey Hills VIC 3127 (03) (03) Office hours: 9 am to 5 pm Monday to Friday Respite information 6 to 18 years 49

50 Yooralla Support for Older Carers This program is designed to assist older carers (60+ years) of a person with a disability to access generic and disability-specific services. The aim of the program is to work with carers and the person with a disability to navigate the service system, identify needs and goals and plan for the future. Suite Canterbury Road Surrey Hills VIC 3127 (03) (03) lp&c.se@yooralla.com.au Office hours: 9 am to 5 pm Monday to Friday 50 Eastern Region Respite Resource Guide 2014

51 In-home support Services for children aged 6 to 18 years A person provides support in the person s home. This can include many different types of support, ranging from active overnight support to help with domestic duties. Able Australia Respite Holiday Program Service covers ages 6 to 64 years. Refer to full entry on page 42. Able Australia Respite Services Able Australia provides occasional in-home and community-access respite to people with disabilities, including those who are deafblind. This service is statewide. No age restrictions except for weekends and school holidays. 616 Riversdale Road Camberwell VIC 3124 PO Box 1213 Camberwell VIC 3124 Free call: TTY: (03) Mobile: romi.tariq@ableaustralia.org.au (03) Office hours: 9 am to 5 pm Monday to Friday Program hours: 24 hours a day, 7 days a week Anglicare Victoria Family Respite Solutions This service provides home-based respite care to children with disabilities. Children and their families are linked with volunteer caregivers who provide regular planned respite in their own homes, usually one weekend a month. The respite service is subject to availability of a suitable caregiving family, as sensitive matching of child to carer is crucial to the success of the placement. Children aged 6 to 12 years neither in receipt of DHS funding nor requiring high support needs, living in the Knox, Maroondah or Shire of Yarra Ranges local government area Shipley Street Box Hill VIC 3128 BH: (03) (03) Office hours: 9 am to 5 pm Monday to Friday Respite information 6 to 18 years 51

52 Autism Plus Care Exchange Program Service covers ages 6 to 64 years. Refer to full entry on page 117. CareChoice In-Home/Attendant Care Services CareChoice is a reputable care agency that provides attendant care support services to children and adults with intellectual, physical, acquired and/or multiple disabilities, as well as people with psychiatric conditions. Our services include (but are not limited to) personal care, home care, social support, respite care, community access, shopping and meal preparation, travel and transport support, as well as overnight and 24-hour care. CareChoice specialises in support to clients in receipt of an individual support package (ISP). Highly responsive and supportive coordination team, local and passionate staff and 24/7 service. Registered provider for DHS (ISPs) and fee for service. Children and adults aged 4 to 65 years with disability living in the Eastern Metropolitan Region of Melbourne E7/2A Westall Road Clayton VIC 3168 BH: enquiries@carechoice.net.au Office hours: 9 am to 5.30 pm Monday to Friday, and after-hours emergency service Interchange Inner East In-Home Respite Interchange Inner East s In-Home Respite programs provide individual support to children and adults (0 to 50 years) with a disability. Respite can be provided either in the family home or in the community. Funding can be from a variety of sources, such as an individual support package (ISP), brokerage or the Commonwealth Respite and Carelink Centre (CRCC). People aged up to 50 years living in the Eastern Metropolitan Region of Melbourne 2 Kendall Street Canterbury VIC 3126 BH: (03) (03) manthan@iie.org.au Office hours: 9 am to 5 pm Monday to Friday Program hours: As requested across 24-hour period 52 Eastern Region Respite Resource Guide 2014

53 Mobile Overnight Support Service (MOSS) The Mobile Overnight Support Service (MOSS) is a Department of Human Services Eastern Metropolitan Region initiative managed by Australian Home Care Services Pty Ltd. MOSS aims to assist people with disability to increase or maintain their independence through the provision of overnight (after hours) attendant care support in their own or their family s home. MOSS is seen as an extension of an individual s existing supports. The support provided is designed to enable a person remain to in their home and to allow increased opportunities for people with disability to access the community. The program is able to support people who may wish to go out in the evening but require support when they return home. The program is also designed to support carers by providing them with an alternative to getting up in the evening. People with a disability aged 6 to 64 years living within the City of Monash and who require physical assistance overnight. Depending on demand, people living in surrounding local government areas may be eligible. BH: Office hours: 9 am to 5 pm Monday to Friday Program hours: 9 am to 5 pm, 7 days a week UnitingCare Community Options Commonwealth Respite and Carelink Centre (CRCC) Service covers ages 6 to 64 years. Refer to full entry on page 48. Yooralla In-Home Respite In-home respite is designed to provide home and communitybased respite to the primary carer(s) of a person with a disability. To meet the requirements of the consumer and carer, the service can be used in a flexible and responsive way. It aims to provide the primary carer(s) with support, allowing time for them, either in or away from the home. People aged 5 to 65 years who have a physical, intellectualor sensory disability, acquired brain injury (ABI) or multiple disabilities living in the Eastern Metropolitan Region of Melbourne. 6 Ellingworth Parade Box Hill VIC 3128 (03) (03) Office hours: 9 am to 5 pm Monday to Friday Program hours: 6 am to 11 pm, 7 days a week Respite information 6 to 18 years 53

54 Recreational activities Services for children aged 6 to 18 years These diverse, inclusive recreational activities include activities such as photography, drama, bowling, swimming, circus skills, yoga and discos. Aqualink Nunawading Allfit Program The Allfit Program is designed to increase access to health and fitness opportunities for people with disability. Allfit shows participants how the benefits of participation in physical activity can improve their health, fitness and quality of life. Allfit also empowers participants to make physical activity part of their lifestyle. Allfit members have the opportunity to use the gym Monday to Friday from 9 am to 5 pm as well as unlimited access on weekends and public holidays. The program initially focuses on training the carer of the Allfit member to set up and use the gym equipment safely and correctly. There is always a gym instructor on the gym floor. If the instructor does not have an appointment, they will always be happy to help. People aged 14 years and over living in the Whitehorse local government area Fraser Place Forest Hill VIC 3131 BH: (03) (03) stephen.kenna@whitehorse.vic.gov.au Office hours: 9 am to 5 pm Monday to Friday Program hours: 9 am to 5 pm, 7 days a week Basketball Victoria Basketball for ALL Basketball Victoria has a number of programs designed to meet the needs of participants with disability. To make sure all participants can be involved, we are able to change and alter the environment, including rules of the game and equipment (e.g. wheelchairs, ball size) to provide opportunities that are both flexible and enjoyable for everyone. People of a variety of ages and abilities living in the state of Victoria 291 George Street Wantirna South VIC 3152 PO Box 4140 Knox City Centre VIC 3152 BH: (03) (03) alice.hammond@ basketballvictoria.com.au Office hours: 9 am to 5 pm Monday to Friday Program hours: Variable 54 Eastern Region Respite Resource Guide 2014

55 Bulleen and Templestowe Community House Shake Your Bon Bon A fun and social dance class that is set to contemporary music for young people with disability to develop coordination, recognise beat and rhythm and increase self-confidence and control of movement. Create and learn new routines that will get you out on the dance floor. Children and young adults aged 6 to 18 years living in the Manningham local government area 284 Thompsons Road Lower Templestowe VIC 3107 BH: (03) office@batch.org.au Office hours: 9.30 am to 4 pm Monday to Thursday Program hours: 5 to 6 pm Tuesday Cerebral Palsy Support Network Social Health and Recreation Program (SHARP) The Social Health and Recreation Program (SHARP) provides opportunities for young people with cerebral palsy to socialise and develop friendships and networks in a supported environment. The program cost to individuals is $10 per event. The Cerebral Palsy Support Network covers all additional costs of the program. People with cerebral palsy living in the state of Victoria 525 High Street Preston VIC 3072 BH: (03) BH: cpsn@cpsn.org.au (03) Office hours: 11 am to 4 pm Monday to Friday Program hours: 11 am to 4 pm, third Saturday of the month between March and November Respite information 6 to 18 years 55

56 City of Boroondara Ageing and Disability Services Social Groups The City of Boroondara Home and Community Care (HACC) program runs four social groups on weekends. The social group programs provide meaningful respite opportunities for parents and carers of young people with disability. The objectives of the program are to: provide positive experiences that enhance individual development and community participation focus on individual interests and provide increased opportunities for decision making support the carer relationship by providing regular short-term respite foster partnerships and integration with other service providers in the region. As the service is provided in a group setting, attendees are required to have minimal support needs and be independent with toileting, mobility and behaviour management. Activities include museums, sporting events, BBQs, theatre/musical productions, markets, tenpin bowling, football games and movies People with disability, aged 9 to 32 years living in the local government area of Boroondara. An in-home assessment is required to determine eligibility, hours and fees in accordance with the HACC guidelines. 8 Inglesby Road Camberwell VIC 3124 BH: (03) disability.teamleader@ boroondara.vic.gov.au Office hours: 8.30 am to 5.15 pm Monday to Friday Program hours: Saturdays and Sundays, variable times depending on the group Deaf Children Australia Recreation Program Recreation and arts-based activities for deaf and hard-of-hearing children, young people and their families, including school-holiday programs, family fun days, family camps, interpreted theatre, youth camps and sports. Deaf children up to 18 years old 291 George Street Wantirna South VIC St Kilda Road Melbourne VIC 3000 BH: (03) (03) info@deafchildren.org.au Office hours: 9 am to 5 pm Monday to Friday Program hours: Various 56 Eastern Region Respite Resource Guide 2014

57 Eastern Recreation and Leisure Service (ERLS) Active Sport and Recreation Respite Program ERLS respite program is a community-based program providing 30 overnight stays a year People 16 years and over, living at home with a full-time voluntary carer in the Eastern Metropolitan Region of Melbourne, and with an interest in sport and active recreation. Corner Station Street and Pine Road Bayswater VIC 3153 PO Box 128 Doncaster East VIC 3109 BH: (03) (03) respite@erls.net Office hours: 9 am to 5 pm Monday to Friday Program hours: 6 pm Friday to 5 pm Saturday, thirty weekends a year Extended Families Australia Eastern Live Your Community Program Under the Live Your Community Program, individual volunteers provide friendship, practical assistance and mentoring support to a child or young person, helping them to develop important life skills and participate in sport, recreation and leisure events or activities that are of interest to the child. Where a child is interested in accessing a community activity group, the program nurtures key supports from within the community to overcome any inclusion barriers, assists the child to develop any skills they may need for participation, and supports the child to develop social connections with activity peers. Children between the ages of 6 and 17 years living in the Eastern Metropolitan Region of Melbourne Suite 15/27 Bank Street Box Hill VIC 3128 BH: (03) Mobile: rachel@extendedfamilies.org.au (03) Office hours: 9 am to 5 pm Monday to Thursday Program hours: Flexible Respite information 6 to 18 years 57

58 Interchange Inner East Recreation Program Interchange Inner East provides respite services to families who have children or young adults with a disability. We have a variety of recreation and respite programs provided in home and in the community that are family focused. Children and young adults aged up to 36 years living with family in the Boroondara, Monash, Manningham or Whitehorse local government area 2 Kendall Street Canterbury VIC 3126 BH: (03) (03) clare@iie.org.au Office hours: 9 am to 5 pm Monday to Friday Program hours: Weekends, school holidays and out-of-hours Interchange Outer East 10 to 13 Recreation Program The 10 to 13 Recreation Program provides recreational activities. It operates during school term and consists of day activities on either a Saturday or Sunday, overnight camps plus full weekend camps. Small groups of six children access communitybased activities with the support of five volunteers and two Interchange staff members. Participants apply via an application process that involves selecting activity preferences every six months. The 10 to 13 Recreation program is all about having fun with others of the same age in a small group environment. Waiting lists apply. Children 10 to 13 years living with parents or primary carer in the local government areas of Maroondah, Knox or Shire of Yarra Ranges 5 7 Yose Street Ferntree Gully VIC 3156 BH: (03) (03) ioe@ioe.org.au Office hours: 9 am to 5 pm Monday to Friday Program hours: Saturday and Sunday Days: 10 am to 5 pm Camps: 6 pm Friday to 5 pm Sunday Mini camps: 10 am Saturday to 5 pm Sunday 58 Eastern Region Respite Resource Guide 2014

59 Interchange Outer East ACTIV8 ACTIV8 is a person-focused program that looks at one person and their family at a time. The aim of the program is to give community groups the initial support to integrate people with disability into their programs, which are chosen by the participant based on recreation, hobby, sport, interest and desire. Inclusion support workers can work alongside the community group to assist the integration and inclusion of the ACTIV8 participant. Once the community and the participant and their family feel confident to carry on without support, the inclusion support worker no longer provides direct support. This is regularly reassessed to ensure everyone is benefiting from the program. Children aged 5 to 18 years living in the Yarra Ranges local government area 5 7 Yose Street Ferntree Gully VIC 3156 BH: (03) (03) Office hours: 9 am to 5 pm Monday to Friday Program hours: Anytime Interchange Outer East Children s Recreation Program The Children s Recreation Program is designed to ease young children into groupbased community activities in a supportive, non-threatening environment, enabling them to enjoy new experiences and make friends. Small groups of five children participate in a program of day activities and weekend camps with support from volunteers on a one-to-one basis plus two interchange workers. The program includes day activities on Saturdays and Sundays, mini camps (overnight stays) and full weekend camps from Fridays through to Sundays. Children aged 5 to 10 years living in the local government areas of Maroondah, Knox or Shire of Yarra Ranges 5 7 Yose Street Ferntree Gully VIC 3156 BH: (03) (03) ioe@ioe.org.au Office hours: 9 am to 5 pm Monday to Friday Program hours: Saturday and Sunday Days: 10 am to 5 pm Camps: 6 pm Friday to 5 pm Sunday Mini camps: 10 am Saturday to 5 pm Sunday Respite information 6 to 18 years 59

60 Interchange Outer East Funk it up Friday Funk it up Friday is a regular monthly disco held in Bayswater. People aged 6 years and over who are registered with Interchange Outer East 5 7 Yose Street Ferntree Gully VIC 3156 BH: (03) (03) rachael.dewhurst@ioe.org.au Office hours: 9 am to 5 pm Monday to Friday Program hours: 7 to 10 pm, last Friday of each month Interchange Outer East Youth Group Recreation Program Youth Group provides opportunities for teenagers, aged 14 to 17 years, to participate in age-appropriate community recreational activities, develop social skills and increase levels of independence. Small groups of teenagers participate in various community-based full-day activities on Saturdays or Sundays during school terms, plus some weekend camps each year. Assistance with care needs and activity participation is provided by an Interchange staff member and volunteers. Youth Group has one staff member or volunteer for every two participants. Teens aged 14 to 17 years living with parents or primary carer in the local government areas of Maroondah, Knox and Shire of Yarra Ranges 5 7 Yose Street Ferntree Gully VIC 3156 BH: (03) (03) ioe@ioe.org.au Office hours: 9 am to 5 pm Monday to Friday Program hours: Saturday and Sunday Days: 10 am to 5 pm Camps: 6 pm Friday to 5 pm Sunday Friday and Saturday evening activities Kelly Sports Time Out For Sports Program A variety of fun and challenging activities delivered by experienced Kelly Sports coaches over eight weeks, playing basketball, soccer, cricket, ball skills, hockey, football and tee ball. Children aged 5 to 12 years living in the Boroondara local government area Templestowe Heights Primary School High Street Lwr Templestowe VIC davidknight@kellysports.com Office hours: 9 am to 5 pm Monday to Friday Program hours: 4.15 to 5.15 pm Friday 60 Eastern Region Respite Resource Guide 2014

61 Knox Leisureworks YMCA Access Swimming Lessons and Water Therapy Group or 1:1 swimming lessons. Water therapy for high-needs clients. People of all ages Tormore Road Boronia VIC 3155 BH: (03) Office hours: 6 am to 9.30 pm Monday to Friday, 8 am to 8 pm weekends Program hours: Lessons available 7 days per week, water therapy held at 1 pm Saturday Mazenod Panthers FIDA (Football Integration Development Association) Team Mazenod Panthers is a football team for people with an intellectual disability. The team competes in the local FIDA competition. People aged 13 years and over with an intellectual disability Central Reserve Corner Springvale and Waverley Roads Glen Waverley VIC 3150 BH: (03) Mobile: ahsharp@bigpond.net.au (03) recreation.htm Office hours: 9 am to 5 pm Monday to Friday Program hours: 4.30 to 5.30 pm Wednesday (training), and every second Sunday, March to August Montrose Football Club Montrose Football Club offers the opportunity for young people with an intellectual disability to learn the skills of Australian Rules football. The clinics are supported by experienced coaches and club volunteers. People aged 12 years and over with an intellectual disability Montrose Recreation Reserve 950 Mt Dandenong Road Montrose VIC 3765 Mobile: go-dees@bigpond.com (Go to FIDA page) Respite information 6 to 18 years 61

62 People Outdoors Adventure For All Camp People Outdoors is a community-based non-profit organisation. People Outdoors aims to provide adventure for all through a variety of programs that enable children, teenagers and adults with disabilities to participate in outdoor adventure programs and camping experiences. People Outdoors supplies trained volunteers (1:1 support care) for all individuals attending camps and recreational activities. A program leader oversees the safety and running of the program. In the January and July school holidays an Adventure for All Camp is run for children and teenagers. Siblings of people with disability are welcome. Children aged 6 to 18 years living with an unpaid carer in the Eastern Metropolitan Region of Melbourne 1/14 Concorde Drive Keilor Park VIC 3042 BH: (03) (03) Office hours: 8.30 am to 4.30 pm Monday to Friday Program hours: January and July school holidays Presentation Family Centre Inc. Services covers ages 6 to 64 years. Refer to full entry on page 44. Riding for the Disabled Association of Victoria The Riding for the Disabled Association provides horse-related activities, riding and carriage driving in 38 centres across Victoria, which run weekly or fortnightly programs. People with physical, intellectual and psychiatric disabilities who have medical consent from a practitioner to ride or carriage drive. Unable to cater for people with high medical needs, challenging behaviours or who require 1:1 staffing with a secure environment. Entry to program depends on weight ratio, with a maximum horse-to-rider weight of 90 kilos. 400 Epsom Road Flemington VIC 3031 BH: (03) (03) info@rdav.asn.au Office hours: 9 am to 5 pm Monday to Friday Program hours: Variable 62 Eastern Region Respite Resource Guide 2014

63 Ringwood Spiders All-Abilities Sports Club Ringwood Spiders All-Abilities Sports Club provides Australian Rules football, netball and recreation opportunities for people with a mild to medium intellectual disability. We compete in the Football Integration Development Association (FIDA), which has run successfully since the early 1990 s and has more than 400 participants throughout Victoria. Programs include: senior team (14 40 years) Lakeside Café junior development squad (14 16 years) People aged 11 years and over with a mild to medium intellectual disability c/- 82 Cambridge Road Mooroolbark VIC 3138 BH: (03) Mobile: Cheerleader squad Social and recreation activities netball program. info@ringwoodspiders.com Program hours: Variable due to program, mainly on weekends or after hours. Senior team trains 6 to 7.15 pm Wednesday at Jubilee Park, Ringwood. Games fortnightly on Sunday morning. Junior squad trains 9.30 to am Sunday at Jubilee Park, Ringwood. Netball trains 5 to 6.15 pm Monday at Maroondah Indoor Sports Centre. Games from am Saturday at SportLink, Vermont South. Sailability Lysterfield Sailability is sailing in specially designed access dinghies for people of all abilities. Lysterfield Lake has a purpose-built jetty with a lifting hoist to assist people with physical disabilities. Upon arriving at the lake, you will meet one of the friendly volunteers who will fit you with a life jacket and run you through some basic boat safety instructions before heading off onto Lysterfield Lake. The boats are so easy to sail that by the end of your session you could be steering and controlling your vessel. People of all ages living in the state of Victoria Lysterfield Lake Park Horswood Road Lysterfield VIC 3156 BH: (03) Mobile: bsch-extend@netspace.net.au (03) Office hours: 9 am to 3 pm Monday to Thursday, 9 am to 1 pm Friday Program hours: Every Wednesday and every second Sunday from October to April. Call office for exact dates and bookings. Respite information 6 to 18 years 63

64 Villa Maria Awesome Adventures Service covers ages 16 to 64 years. Refer to full entry on page 125. Villa Maria Bridging the Gap Service covers ages 6 to 64 years. Refer to full entry on page 126. Villa Maria Flexible Respite Service covers ages 6 to 64 years. Refer to full entry on page 44. Vision Australia Recreation Services Vision Australia provides services to people who are blind or have low vision. Services are provided in a variety of locations and delivered in a range of ways depending on the program type. Services may be offered at our centres, in the home or in the community. Our programs include low-vision clinics, independent living services, employment services, children s services, information library service, equipment solutions, technology and training, recreation and deafblind services. People of all ages with a vision impairment and living in the State of Victoria Boronia Vision Australia Centre 252 Dorset Road Boronia VIC 3155 Free call: (02) info@visionaustralia.org Office hours: 9 am to 5 pm Monday to Friday Program hours: Varies Yooralla Recreation If you are a child, teenager or adult with a disability, Yooralla s recreation team can get you more actively involved in all kinds of recreation experiences. The recreation team has workers with particular expertise in: health and fitness holidays and travel aquatics community recreation camps. People aged 6 to 65 years who have a disability. Service priority is given to people who have high and complex support needs. BH: (03) rec@yooralla.com.au Office hours: 9 am to 5 pm Monday to Friday Program hours: Variable depending on activities 64 Eastern Region Respite Resource Guide 2014

65 School holiday programs Services for children aged 6 to 18 years Children s programs that run specifically throughout the school holidays Interchange Outer East School Holiday Program The Interchange Outer East School Holiday Program provides an opportunity for children with disabilities to engage in exciting and fun activities during the four Victorian school holiday periods throughout the year. These high-quality and inclusive activities provide an important function within the community. This program enables participants to enjoy their holidays fully, while allowing parents to work, spend time with siblings or enjoy a holiday. The School Holiday Program encompasses Interchange Outer East s philosophy of providing stimulating and fun activities for children with disabilities that are ageappropriate as well as supporting families during the school holiday period. Children 5 to 18 years whose primary residence is with a full-time caregiver living in the Knox, Maroondah or Shire of Yarra Ranges local government area 5 7 Yose Street Ferntree Gully VIC 3156 BH: (03) (03) shp@ioe.org.au Office hours: 9 am to 5 pm Monday to Friday Program hours: Days and times vary throughout the Victorian school holiday period. Respite information 6 to 18 years 65

66 Manningham City Council MASK School Holiday Program MASK is a school holiday program for children with special needs. It caters for school-aged children, living at home with parents/guardians and is divided into two groups. The 5 to 12 year old group is run from Bulleen Heights School for about five days each holiday period. The program is funded through the Manningham City Council HACC program and is available to Manningham residents only. The program for children 13 to 18 years of age runs from Heatherwood School throughout the school holiday periods. This program is jointly funded by the Department of Human Services and Manningham and is available to residents living in the Eastern Metropolitan Region. The aim of the program is to provide respite to carers and provide children with opportunities to meet new friends, develop social skills and access the community in a holiday atmosphere. The program currently has a waiting list. Teenagers aged 13 to 18 with a physical and/or intellectual disability living in the Monash local government area 699 Doncaster Road Doncaster VIC 3108 PO Box 1 Doncaster VIC 3108 BH: (03) (03) mask@manningham.vic.gov.au Office hours: 9 am to 4.30 pm Monday to Thursday Program hours: Monday to Friday during school holidays only Younger program: 9 am to 4.45 pm Older program: 8 am to 5.45 pm Monash Special Developmental School Holiday Program Monash Special Developmental School provides a holiday program for teenagers (aged 13 to 18 years) with an intellectual and/or physical disability. The program runs during the first week of the Term 2, 3 and 4 holidays and for two weeks in the Term 1 holidays (Christmas period). Children aged 13 to 18 years living in the Monash local government area Academy Avenue Wheelers Hill VIC 3150 PO Box 5084 Brandon Park VIC 3170 (03) (03) monash.sds@edumail.vic.gov.au Office hours: 8 am to 4.30 pm Monday to Friday Please note school office not operational during holiday program. Program hours: 8.30 am to 5 pm Monday to Friday 66 Eastern Region Respite Resource Guide 2014

67 Mount Evelyn Special Developmental School Vacation Care Program The Mount Evelyn Special Developmental School Vacation Care Program offers a safe, friendly and supportive environment for all participants. The program provides an opportunity for social and recreational experiences through facility- and communitybased activities during school-holiday periods. Quality affordable programs and activities are offered that recognize priorities and diversity of need and are of benefit to the participants and their families. Children aged 6 (in enrolment year) to 18 years living in the Eastern Metropolitan Region of Melbourne Corner Hereford and Old Hereford Roads Mount Evelyn VIC 3796 PO Box 19 Mount Evelyn VIC 3796 BH: (03) (03) mount.evelyn.sds@edumail. vic.gov.au edu.au Office hours: 9 am to 4 pm Monday to Friday Program hours: 9 am to 5 pm one week every school holiday period; two weeks during January school holiday period (total of five weeks a year). Villa Maria Awesome Adventures Service covers ages 16 to 64 years. Refer to full entry on page 125. Respite information 6 to 18 years 67

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70 Program Able Australia Respite Services Able Australia Respite Holiday Program Amaze (formerly known as Autism Victoria) AQA Qualcare Respite Program Basketball Victoria Basketball for ALL Service area VIC VIC VIC VIC VIC 6 to 18 years 18 to 64 years Respite type Accessible services Intellectual Physical ABI Neurological Sensory Autism Page number Eastern Region Respite Resource Guide 2014

71 Cerebral Palsy Support Network Social Health and Recreation Program (SHARP) Deaf Children Australia Eastern Deaf Children Australia Recreation Program Down Syndrome Victoria Support for Families and Individuals with Down Syndrome Down Syndrome Victoria Support Group Genetic Support Network Victoria VIC VIC VIC VIC VIC VIC Service provider matrix 71

72 Program Huntington s Victoria Eastern Impact Support Services Inc. Impact Leisure Services Independence Australia Polio Network Australia MS Australia - ACT/ NSW/VIC Community Teams MS Australia - ACT/ NSW/VIC Statewide Respite, Facility and In-Home Program Service area VIC VIC VIC VIC VIC 6 to 18 years 18 to 64 years Respite type Accessible services Intellectual Physical ABI Neurological Sensory Autism Page number Eastern Region Respite Resource Guide 2014

73 Oakleigh Centre Rec-Line Prader Willi Syndrome Association of Victoria Presentation Family Centre Inc. Riding for the Disabled Association of Victoria Sailability Lysterfield Spina Bifida Foundation Victoria Stroke Association of Victoria Inc. VIC VIC VIC VIC VIC VIC VIC Service provider matrix 73

74 Program Community Art Club Wild Williams Syndrome Family Support Group (Vic) Inc. Agapi Care Inc. Respite and Flexible Respite Alkira Facility- Based Respite Alkira Recreation Service area VIC VIC EMR EMR EMR 6 to 18 years 18 to 64 years Respite type Accessible services Intellectual Physical ABI Neurological Sensory Autism Page number Eastern Region Respite Resource Guide 2014

75 Annecto Emergency After-Hours Response Service (EARS) Autism Plus Care Exchange Program BrainLink Services Ltd Flexible Respite Funding Program CareChoice In-Home/ Attendant Care Services Carers Victoria Eastern Chinese Community Social Services Centre Carer Support EMR EMR EMR EMR EMR EMR Service provider matrix 75

76 Program Commonwealth Respite Carelink Centre Emergency Service/ Information Commonwealth Respite and Carelink Centre (CRCC) Young Carers Program Department of Human Services Disability Information and Triage Department of Human Services Adult Respite Service Department of Human Services Children s Respite Service Service area EMR EMR EMR EMR EMR 6 to 18 years 18 to 64 years Respite type Accessible services Intellectual Physical ABI Neurological Sensory Autism Page number Eastern Region Respite Resource Guide 2014

77 EACH Social and Community Health Abound EACH Social and Community Health Carer and Family Support Eastern Recreation and Leisure Service Active Sport and recreation Respite Program Extended Families Australia Family Volunteer Match Program Extended Families Australia Live Your Community Program Impact Support Services Flexible Funded Respite Program EMR EMR EMR EMR EMR EMR Service provider matrix 77

78 Program Interchange Outer East Funk it up Friday Knox Leisure Works YMCA Access Swimming Lessons and Water Therapy Manningham City Council MASK School Holiday Program Maroondah Carers Support Group Mazenod Panthers FIDA Team Service area EMR EMR EMR EMR EMR 6 to 18 years 18 to 64 years Respite type Accessible services Intellectual Physical ABI Neurological Sensory Autism Page number Eastern Region Respite Resource Guide 2014

79 Metro- Access Mobile Overnight Support Service (MOSS) Montrose Football Club Mount Evelyn Special Development School Vacation Care Program OzChild Koori Camp Program Parent Support Network People Outdoors Adventure for All Camp EMR EMR EMR EMR EMR EMR EMR Service provider matrix 79

80 Program Respite Information and Development in the East (RIDE) Ringwood Spiders All Abilities Sports Club Scope Eastern Diners Club Scope Eastern Recharge Scope Winbourne Road Adult Respite Service area EMR EMR EMR EMR EMR 6 to 18 years 18 to 64 years Respite type Accessible services Intellectual Physical ABI Neurological Sensory Autism Page number Eastern Region Respite Resource Guide 2014

81 UnitingCare Community Options Commonwealth Respite Carelink Centre Villa Maria Adult Social Villa Maria Ashwood OSHC (Outside School Hours Care) Villa Maria Awesome Adventures Villa Maria Bridging the Gap Villa Maria Flexible Respite Villa Maria Overnight Respite EMR EMR EMR EMR EMR EMR EMR Service provider matrix 81

82 Program Villa Maria Summer Holiday Program Vision Australia Recreation Services Yooralla Breakaway Yooralla Clarendon Street Yooralla In-Home Respite Service area EMR EMR EMR EMR EMR 6 to 18 years 18 to 64 years Respite type Accessible services Intellectual Physical ABI Neurological Sensory Autism Page number Eastern Region Respite Resource Guide 2014

83 Yooralla Pendle Street Yooralla Recreation Yooralla Respite Service Coordination Yooralla Support for Older Carers (SOC) Inclusion Support Agency - East Middle Melbourne Interchange Inner East - After 4 Program Interchange Inner East - Come and Try Program EMR EMR EMR EMR Whitehorse Boroondara Manningham Monash Boroondara Monash Maroondah Whitehorse Boroondara Monash Maroondah Whitehorse Service provider matrix 83

84 Program Interchange Inner East Flexible Family Support Interchange Inner East Host Program Interchange Inner East In-Home respite Interchange Inner East Recreation Program Yooralla Family- Based Respite Service area Whitehorse Boroondara Manningham Monash Whitehorse Boroondara Manningham Monash Whitehorse Boroondara Manningham Monash Whitehorse Boroondara Manningham Monash Whitehorse Boroondara Manningham Monash 6 to 18 years 18 to 64 years Respite type Accessible services Intellectual Physical ABI Neurological Sensory Autism Page number Eastern Region Respite Resource Guide 2014

85 Interchange Outer East 10 to 13 Recreation Program Interchange Outer East Adult Recreation Interchange Outer East After- Work Social Club Interchange Outer East Children's Recreation Program Interchange Outer East Family Support Interchange Outer East Host Program Interchange Outer East School Holiday Program Maroondah Knox Yarra Ranges Maroondah Knox Yarra Ranges Maroondah Knox Yarra Ranges Maroondah Knox Yarra Ranges Maroondah Knox Yarra Ranges Maroondah Knox Yarra Ranges Maroondah Knox Yarra Ranges Service provider matrix 85

86 Program Interchange Outer East Sibling Program Interchange Outer East Youth Group Recreation Program Anglicare Victoria Family Respite Solutions Inclusion Support Agency East Outer Melbourne Villa Maria Outer Encounters (Outside School Hours Care) Service area Whitehorse Maroondah Knox Yarra Ranges Maroondah Knox Yarra Ranges Maroondah Knox Yarra Ranges Maroondah Knox Yarra Ranges Maroondah Knox Yarra Ranges 6 to 18 years 18 to 64 years Respite type Accessible services Intellectual Physical ABI Neurological Sensory Autism Page number Eastern Region Respite Resource Guide 2014

87 Craig Family Centre A Crew Craig Family Centre Ace Space City of Boroondara Aging and Disability Services City of Boroond- ara- Aging and Disability Services Social Groups Bulleen and Templestowe Community House Shake Your Bon Bon City of Monash Home and Community Care Monash Special Developmental School Holliday Program Boroondara Monash Boroondara Monash Boroondara Boroondara Manningham Monash Monash Service provider matrix 87

88 Program Scope Montclair Family Support Aqualink Nunawading Allfit Program Kelly Sports Time Out for Sports Program Knox City Council In-home Respite Scope James Street Adult Respite Service area Monash Whitehorse Boroondara Knox Knox 6 to 18 years 18 to 64 years Respite type Accessible services Intellectual Physical ABI Neurological Sensory Autism Page number Eastern Region Respite Resource Guide 2014

89 Manningham City Council Home and Community Care Respite Care Interchange Outer East ACTIV8 Knox Community Arts Centre All Abilities Dance and Drama Classes Maroondah City Council Home and Community Care Whitehorse City Council Home and Community Care Yarra Ranges Council Home and Community Support Manningham Yarra Ranges Knox Maroondah Whitehorse Yarra Ranges Service provider matrix 89

90 Advertise in the Respite Resource Guide and give your brand the attention it deserves. The Respite Resource Guide is the most widely circulated publication in the eastern disability sector. Used extensively by people with disability, service providers and carers, the guide is an indispensable resource for up-to-date information on respite services in the Eastern Region. Every second year, 2,000 hard copies of the guide are distributed throughout the region. An e-book version is available on the Respite East website which receives more than 1,000 user hits each month. If you are interested in placing an advertisement in the 2016 Respite Resource Guide, please contact the RIDE team on or Space is strictly limited.

91 Disability Services Commissioner An independent body that provides advice and assistance in the resolution of complaints about Victorian disability services. This includes complaints about disability supports: - provided by the Department of Human Services, registered disability service providers, and funded and contracted service providers under the Disability Act 2006; or - funded by National Disability Insurance Scheme in the Barwon launch site which are provided by registered disability service providers. It s We can provide free presentations about DSC to your groups and networks to complain (free call from landlines) TTY

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100 Call us at Just-for-u Care Specialists to provide you with exceptional care services in a dignified and professional manner by our dedicated team. We aim to ensure that your lives are enriched by your positive experience with us. Services include: Personal Care Respite Transport Live in care Passive overnights Active overnights Shopping assistance We are a one stop shop for all needs and it's always done in a very empathetic and respectful way. There is no pillow softer than peace of mind Website: gisele@jfu.net.au / maree@jfu.net.au Phone: (03) Mobile: (available 24 x 7) REC-LINE W: Rec-Line office: Yvonne Skoda T: E:yskoda@oakleighcentre.org Rec-Line provides options for people with disability to be supported to access affordable recreation and leisure opportunities. We offer: A weekly social dinner & disco Manage the Tootgarook Holiday House in Mornington Peninsula 60 community based supported cultural events and recreation activities per month Supported holidays around Australia and overseas.

101 Personal Care In home respite Domes c Assistance Meal Prepara on Transport Overnight and 24 hour live in care Holiday/Travel Assistance Emergency a er hours support ABI Support Individual Support Nex s understands that disability support needs to be responsiv to the individual needs of the client and that the best type of support ensures the individual is able to exercise their choice.

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103 CARER SOLUTIONS AUSTRALIA is a new, innovative way for individuals with a disability and their families to employ carers CARER SOLUTIONS AUSTRALIA offers a person centred approach to care empowering you, the individual, to find and employ the carer YOU want CARER SOLUTIONS AUSTRALIA is a flexible alternative, talk to us today about your individual circumstances CALL or visit

104 PROM COAST HOLIDAY LODGE ACCESSIBLE ACCOMMODATION Spacious & comfortable Self contained Group Lodge and Cottages only 2hrs from Melbourne P: Parent Support Network Eastern Region Inc. Support and Information for parents, families and carers of a child with a disability or special need Here to listen and care 563 Whitehorse Road, Mitcham, 3132 PO Box 1366, Mitcham North, 3132 ph: psn-emr@bigpond.net.au PSN-EMR acknowledge the support of Department of Education and Early Childhood Development Information about this service is also available in Mandarin, Vietnamese and Arabic. my life, my time, My Support to do the things you want to do...so that you can continue to enjoy the good things in your life call us now. T: (03)

105 WHEELCHAIR ACCESSIBLE VEHICLE HIRE Our aim is to provide a personalized and unique service to our clients Complete Vehicle Hire Choice Of Vehicles akar Mobility services PO BOX 414 Werribee, Victoria 3030 info@akarwvhs.com.au Advertise in the next edition of the Respite Resource Guide Contact the RIDE team on

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107 Respite Information 18 to 64 years

108 Camps, holidays and weekends away Services for adults aged 18 to 64 years Attendance at camps, holidays or weekends away Able Australia Respite Holiday Program Service covers ages 6 to 64 years. Refer to full entry on page 42. Impact Support Services Inc. Impact Leisure Services Impact Support Services is a not-for-profit organisation that provides a range of support services, such as respite, individual support and psychosocial rehabilitation for adults with disabilities. Impact believes that people with disability should be able to participate in, experience and enjoy the same leisure and holiday opportunities as the broader community. Impact is committed to providing the supports necessary to achieve this aim. Impact Leisure Services offers an extensive holiday program incorporating weekends, five-day trips and interstate and overseas trips. Upon request, Impact will also tailor make holidays for individual support needs. Impact social activities are for people who want to go out, make new friends and engage in fun activities. The Impact Social Club holds monthly social activities, such as party nights, karaoke and movie nights. People aged 16 years and over 1/162 Drummond Street Oakleigh VIC 3166 PO Box 118 Oakleigh VIC 3166 BH: (03) (03) reception@impact.vic.edu.au Office hours: 9 am to 5 pm Monday to Friday Program hours: Weekdays and weekends, any hour 108 Eastern Region Respite Resource Guide 2014

109 Oakleigh Centre Rec-Line Service covers ages 18 to 64 years. Refer to full entry on page 123. Presentation Family Centre Inc Service covers ages 6 to 64 years. Refer to full entry on page 44.. Villa Maria Summer Holiday Program The Summer Holiday Program provides an opportunity to make lasting friendships, have fun, get involved in the community and develop independence skills, by participating in an exciting range of recreation programs for adults with a disability. Activities are age-appropriate, fun and challenging and provide great opportunities to make new friends and explore a variety of activities. People aged 16 to 25 years living at home in the Eastern Metropolitan Region of Melbourne 355 Stud Road Wantirna VIC 3152 BH: (03) Mobile: (03) Office hours: 9 am to 5 pm Monday to Friday Program hours: Sunday, fortnightly. Camps vary. Respite information 18 to 64 years 109

110 Facility-based overnight stays Services for adults aged 18 to 64 years Facility-based respite offers overnight and short-term breaks in a house usually managed by a disability service. These services support a number of people with a range of disabilities. Facility-based respite services often have significant waiting lists, and costs can apply. Able Australia Respite Holiday Program Service covers ages 6 to 64 years. Refer to full entry on page 42. Agapi Care Inc. Respite and Flexible Respite Service covers ages 6 to 64 years. Refer to full entry on page 45. Alkira Facility-Based Respite Care Alkira offers facility-based overnight or weekend respite for adults with a disability who have ageing carers. Adults aged 18 years and over with mild to moderate intellectual disability living in the Eastern Metropolitan Region of Melbourne. Service primarily for adults living with ageing carers (carers aged 65 years and over). 3 Thurston Street Box Hill VIC 3128 PO Box 200 Box Hill VIC 3128 BH: (03) (03) info@alkira.org.au Office hours: 9.30 am to 6 pm Wednesday; 8 to 10 am and 3.30 to 8 pm Monday, Tuesday, Thursday, Friday Program hours: 3.30 to 8.30 pm Monday to Friday, 24 hours a day on weekends; times negotiable 110 Eastern Region Respite Resource Guide 2014

111 Department of Human Services Adult Respite Service Occasional, planned and emergency respite is available at two respite facilities (located in Doncaster and Heathmont). The respite facilities cater for adults 18 years and over who have an intellectual disability as defined by the Disability Amendment Act Most people using this service have an intellectual disability. Adults 18 years and over who have an intellectual disability, are registered with Disability Client Services and are living in the Eastern Metropolitan Region of Melbourne Free call: (03) (03) Office hours: 8.45 am to 5 pm Monday to Friday Program hours: 24 hours a day, 7 days a week MS Australia ACT/NSW/VIC Statewide Respite, Facility and In-Home Program MS Australia funds respite services for people living with multiple sclerosis or other progressive neurological disorders. Facility-based respite and in-home respite can be funded to support the individual with a disability, their family and carer through shortterm and time-limited breaks. People aged 18 to 65 years with multiple sclerosis or other progressive neurological conditions living in the state of Victoria and registered with MS Australia The Nerve Centre 54 Railway Parade Blackburn VIC 3130 Free call: respitevic@msaustralia.org.au Office hours: 9 am to 5 pm Monday to Friday Program hours: 24 hours a day, 7 days a week Respite information 18 to 64 years 111

112 Scope James Street Adult Respite Scope James Street is a facility-based respite service for adolescents and adults with physical and multiple disabilities. The team at Scope James Street is committed to providing quality care and a flexible service to meet the needs of each family. We encourage and assist service users to maintain skills and build new ones. Scope James Street also has two beds funded for ageing carers. Adults aged 18 to 64 years with a permanent disability living in the Eastern Metropolitan Region of Melbourne and not in receipt of paid support (living at home and not in supported accommodation). 10 James Street Bayswater VIC 3153 BH: (03) (03) Office hours: 9 am to 5 pm Monday to Friday Program hours: Monday to Sunday, except between 9.30 am and 3 pm weekdays Scope Winbourne Road Adult Respite Scope Winbourne Road is a facility-based respite service that provides care for adolescents and adults with physical and multiple disabilities. The respite team is committed to providing a quality, flexible service that targets the needs of each family member. Individuals are encouraged and assisted to maintain the skills they have developed. Adults aged 18 to 64 years with a permanent disability living in the Eastern Metropolitan Region of Melbourne and not in receipt of paid support (living at home and not in supported accommodation). 41 Winbourne Road Mount Waverley VIC 3149 BH: (03) Mobile: dknox@scopevic.org.au (03) Office hours: 9 am to 5 pm Monday to Friday Program hours: Monday to Sunday, except between 9.30 am and 3 pm weekdays 112 Eastern Region Respite Resource Guide 2014

113 Yooralla Clarendon Street Clarendon Street is a Ventilator Accommodation Support Service (VASS) offering regular planned respite to provide ventilator users and their families with a break. Emergency or unplanned respite is also available under certain circumstances. Specifically trained disability support workers provide 24-hour support. A registered nurse is on site at all times, including overnight. People aged 18 years and over plus who are chronically ventilator dependent and eligible for disability services 335 Clarendon Street Thornbury VIC 3071 (03) TTY: (03) respite.vass@yooralla.com.au (03) Office hours: 9 am to 5 pm Monday to Friday Program hours: 24 hours a day, 7 days a week Yooralla Pendle Street Facility-based respite gives carers of people with disability the opportunity to take a break from their support role. Respite stays may range from one night through to an extended period. People with disability who: live with a carer are eligible for services under disability services legislation are aged 6 to 65 years have physical, intellectual, neurological or multiple disabilities live in the state of Victoria Pendle Street Box Hill VIC 3128 (03) Mobile: Office hours: 9 am to 5 pm Monday to Friday Program hours: 24 hours, 7 days a week Respite information 18 to 64 years 113

114 Respite funding Services for adults aged 18 to 64 years Respite funding refers to the provision of financial support to pay for respite provided in a flexible way to meet the needs of the person with a disability. The funding can be used to pay for a range of respite options that meet the needs of the person, their family and carers. BrainLink Services Ltd Flexible Respite Funding Program Flexible respite funding is available to people caring for a person with an acquired brain disorder and Neurological Disorders, including multiple sclerosis, Parkinson s disease, motor neuron disease, muscular dystrophy and Huntington s disease. The funding can cover (but is not limited to) the cost of respite in the home or in external residential care, equipment to help the carer in their caring role, holidays, fees for courses for the carer and other needs. Adults aged 18 to 64 years with an acquired brain injury (ABI), stroke or a neurological condition, and living with a carer or family member in the Eastern Metropolitan Region of Melbourne. 54 Railway Road Blackburn VIC 3130 Free call: BH: (03) Mobile: clientservices@brainlink.org.au (03) Office hours: 9 am to 5 pm Monday to Friday Program hours: 9 am to 5 pm Monday to Friday EACH Social and Community Health Carer and Family Support Service covers ages 6 to 64 years. Refer to full entry on page Eastern Region Respite Resource Guide 2014

115 Impact Support Services Flexible Funded Respite Impact Support Services offers a flexible funded respite program that provides respite and social support through holiday and respite opportunities. People participating in the program can choose a support option that best meets their identified needs, support requirements and interests. Places are limited and a waiting list may apply. Adults aged 18 to 64 years who live at home, have a primary carer and live in the Eastern Metropolitan Region of Melbourne. 1/162 Drummond Street Oakleigh VIC 3166 PO Box 118 Oakleigh VIC 3166 BH: (03) (03) reception@impact.vic.edu.au Office hours: 9 am to 5 pm Monday to Friday Program hours: Various times including weekends Interchange Inner East Flexible Family Support Service covers ages 6 to 64 years. Refer to full entry on page 48. UnitingCare Community Options Commonwealth Respite and Carelink Centre (CRCC) Service covers ages 6 to 64 years. Refer to full entry on page 48. Yooralla Breakaway Eastern Region Service covers ages 6 to 64 years. Refer to full entry on page 49. Yooralla Respite Service Coordination - East Service covers ages 6 to 64 years. Refer to full entry on page 49. Yooralla Support for Older Carers Service covers ages 6 to 64 years. Refer to full entry on page 50. Respite information 18 to 64 years 115

116 In-home support Services for adults aged 18 to 64 years A person provides support in the person s home. This can include many different types of support, ranging from active overnight support to help with domestic duties. Able Australia Respite Holiday Program Service covers ages 6 to 64 years. Refer to full entry on page 42. Able Australia Respite Services Service covers ages 6 to 64 years. Refer to full entry on page 51. AQA Qualcare Respite Program The Qualcare respite program provides a break for unpaid carers of people with disability living in Victoria. Services are typically provided in-home or supporting an individual to access the community while their carer or family member takes a break. The following service options are available. Planned regular breaks: Service is provided in-home or in the community at a regular time each week to allow the carer to pursue an activity of their choice, such as work, leisure activity or study. Planned irregular breaks: Service is provided in-home to allow the carer to attend appointments or go on a trip, etc. Unplanned emergency respite: Service is provided in-home in circumstances where the carer is unavailable for reasons such as illness, hospitalisation, etc. Adults aged 18 to 64 years residing with a carer in the state of Victoria Intake and Respite Coordinator 440 Heidelberg Road Fairfield VIC 3078 PO Box 219 Fairfield VIC 3078 BH: (03) (03) qualcare@aqavic.org.au Office hours: 9 am to 5 pm Monday to Friday Program hours: 24 hours, 7 days a week 116 Eastern Region Respite Resource Guide 2014

117 Autism Plus Care Exchange Program The Care Exchange Respite Service Program provides opportunities for family units to share respite supports with a view to nurturing ongoing supports and friendships. The initiative represents a significant departure from traditional respite options and is designed to reduce family isolation and extend social contacts for all members of a family unit with a member with an Autism Spectrum Disorder. Care Exchange Clusters, each comprised of up to six carefully matched family units residing within reasonable proximity to each other, will be defined by age, by family values and by cultural and religious background. Each family unit within a Care Exchange Cluster will undertake to provide care in their own home and/or community setting for another cluster s family member on a cooperative or exchange basis. People of up to 65 years of age with an Autism Spectrum Disorder and living in the Eastern Metropolitan Region of Melbourne 8 Holly Drive Dingley VIC 3172 PO Box 2047 Seaford VIC 3198 BH: (03) (03) enquiries@autismplus.com.au Office hours: 9 am to 5 pm Monday to Friday Program hours: 24 hours a day, 7 days per week CareChoice In-Home/Attendant Care Services Service covers ages 6 to 64 years. Refer to full entry on page 52. Interchange Inner East In-Home Respite Service covers ages 6 to 64 years. Refer to full entry on page 52. Mobile Overnight Support Service (MOSS) Service covers ages 6 to 64 years. Refer to full entry on page 53. UnitingCare Community Options Commonwealth Respite and Carelink Centre (CRCC) Service covers ages 6 to 64 years. Refer to full entry on page 48. Yooralla In-Home Respite Service covers ages 6 to 64 years. Refer to full entry on page 53. Respite information 18 to 64 years 117

118 Recreational activities Services for adults aged 18 to 64 years These diverse, inclusive recreational activities include activities such as photography, drama, bowling, swimming, circus skills, yoga and discos. Aqualink Nunawading Allfit Program Service covers ages 6 to 64 years. Refer to full entry on page 54. Basketball Victoria Basketball for ALL Service covers ages 6 to 64 years. Refer to full entry on page 54. Cerebral Palsy Support Network Social Health and Recreation Program (SHARP) Service covers ages 6 to 64 years. Refer to full entry on page 55. City of Boroondara Ageing and Disability Services Social Groups Service covers ages 6 to 64 years. Refer to full entry on page 56. Eastern Recreation and Leisure Service Active Sport and Recreation Respite Program Service covers ages 6 to 64 years. Refer to full entry on page Eastern Region Respite Resource Guide 2014

119 Craig Family Centre A-Crew A-Crew is a group for people with disability who wish to participate in activities out in the community with staff support. It s a time to relax, learn, discover and be socially and intellectually stimulated. A-Crew also provides some respite time for carers. People aged 18 to 60 years living in the local government area of Monash or Boroondara 7 Samarinda Avenue Ashburton VIC 3147 BH: (03) (03) craig.disability@craigfc.org.au Office hours: 11 am to 6 pm Thursday Program hours: Alternate Saturdays during school terms usually between 11 am and 5 pm for 3 to 6 hours. Occasional dinner outings. Craig Family Centre Ace Space Ace Space is a casual, centre-based activity group at the Craig where people living in the area can just drop in. It s a time to meet people, participate in a fun cooking or craft activity or to simply spend time with friends. Ace Space provides social opportunities for people with disability who live independently in the community. People aged 18 to 60 years living in the local government area of Monash or Boroondara 7 Samarinda Avenue Ashburton VIC 3147 BH: (03) (03) craig.disability@craigfc.org.au Office hours: 11 am to 6 pm Thursday Program hours: 3 pm to 6 pm Thursday Respite information 18 to 64 years 119

120 EACH Social and Community Health Abound Abound provides supported recreation, continuing education and social activities in community venues for people who have an acquired brain injury (ABI). Adults aged 18 to 65 years with an acquired brain injury (ABI) living in the Eastern Metropolitan Region of Melbourne Admin Building 2, 254 Canterbury Road, Bayswater VIC 3153 BH: (03) Mobile: (03) Office hours: 9 am to 5 pm Monday to Friday Program hours: Various day and evening activities Alkira Recreation Service Alkira offers a wide variety of recreation and leisure opportunities on weeknights and weekends and during school holidays and other holidays during the year. Activities provide fun, social connections and community involvement. They include pasta and DVD nights, cooking and craft activities, tenpin bowling, trips to sporting events, train trips, going to the movies, dinner at restaurants, visits to the theatre or circus, seasonal activities and events such as fishing and sailing in summer, and a day at the Royal Melbourne Show in September. Alkira s recreation calendar provides information about all the activities planned for two months to provide variety and ensure people don t miss out on what s happening around Melbourne. People accessing the service need to pay in advance to secure a place. Staff and volunteers help with all activities. People aged 18 years and over who have an intellectual disability and live with an ageing carer in the Eastern Metropolitan Region of Melbourne 3 Thurston Street Box Hill VIC 3128 (03) (03) info@alkira.org.au Office hours: 9 am to 4.30 pm Monday to Friday Program hours: one weeknight or afternoon a week, one day every weekend Interchange Inner East Recreation Program Service covers ages 6 to 64 years. Refer to full entry on page Eastern Region Respite Resource Guide 2014

121 Interchange Outer East Adult Recreation Adult Recreation provides young adults with a range of recreational and social opportunities through activity days and camps. Outings are age-appropriate and community-based. The program has a participant-to-staff ratio of 3:1. Adults aged 18 to 25 years living in the local government area of Maroondah, Knox or Shire of Yarra Ranges. 5 7 Yose Street Ferntree Gully VIC 3156 (03) (03) ioe@ioe.org.au Office hours: 9 am to 5 pm Monday to Friday Program hours: Friday, Saturday, Sunday Days: 10 am to 5 pm Camps: 6 pm Friday to 5 pm Sunday Interchange Outer East After-Work Social Club This program offers small groups of young adults the opportunity to regularly get together during the late afternoon or evening to enjoy social leisure activities and friendships. Activities are community-based and reflect the interests of the participants. The program has a participant-to-staff ratio of 3:1. Adults aged 18 to 25 years living in the local government area of Maroondah, Knox or Shire of Yarra Ranges. 5 7 Yose Street Ferntree Gully VIC 3156 (03) (03) ioe@ioe.org.au Office hours: 9 am to 5 pm Monday to Friday Program hours: Thursday and Friday, 3.30 to 7.30 pm or 5.30 to pm Respite information 18 to 64 years 121

122 Knox Community Arts Centre All-Abilities Dance and Drama Classes The Knox Community Arts Centre offers dance and drama classes for people of all abilities. Currently, the classes coincide with the school terms and break for the school holidays. The drama classes on Wednesday are conducted with tutors Kathy Rooke and Sarah Mckenzie. Sarah s classes focus on self-expression, selfawareness, inclusion, group participation and lots of creativity. The dance class on Thursday is conducted with with tutor Kathy Rooke. Kathy has taught dance at the arts centre for many years and encourages participants to let their bodies move to the rhythm of the music. Her classes include a range of dance styles, including rock n roll, line dancing and other creative routines. Her classes aim to expand coordination and interaction in a fun and supportive environment. Both classes work towards the combined end-of-year All-Abilities Concert held at the Knox Community Arts Centre in December to showcase the students work. Adults aged 18 to 64 years living in the Knox local government area Corner of Pine Road and Station Street Bayswater VIC 3153 Knox Community Arts Centre, Corner of Mountain Highway and Scoresby Road, Bayswater VIC 3153 Mobile: knoxarts@knox.vic.gov.au Office Hours: 9 am to 5.30 pm Monday to Friday Program hours: Classes held during Victorian school terms. No classes on public holidays and school holidays. Drama classes: Wednesdays from 7 to 8 pm Dance classes: Thursdays from 6.30 to 7.30 pm Knox Leisureworks YMCA Access Swimming Lessons and Water Therapy Service covers ages 6 to 64 years. Refer to full entry on page 61. Mazenod Panthers FIDA (Football Integration Development Association) Team Service covers ages 6 to 64 years. Refer to full entry on page 61. Montrose Football Club Service covers ages 6 to 64 years. Refer to full entry on page Eastern Region Respite Resource Guide 2014

123 Oakleigh Centre Rec-Line Rec-Line is a community-based recreation and leisure service for adults with a disability. Rec-Line offers individualised options and support as well as group outings in the community such as to festivals, concerts and sporting events seven days a week. Rec-Line offers individual and group-supported holidays in Australia and overseas with varied support and care based on individual needs. Rec-Line manages a weekly dinner-and-disco social function every Thursday night in Glen Waverley. Rec-Line owns and manages the Tootgarook Holiday House, which is a purpose-built accessible holiday home on the Mornington Peninsula available to families and service providers who are supporting a person (child or adult) with a disability. Rec-Line manages the Oakleigh Centre hydro pool, which is available for private hire to external families and service providers. Adults aged 18 years and over living in the state of Victoria 773 Warrigal Road Oakleigh VIC 3166 PO Box 127 Oakleigh VIC 3166 BH: (03) Mobile: info@oakleighcentre.org (03) recreation.htm Office hours: 9 am to 4 pm Monday to Friday Program hours: 7 days a week Presentation Family Centre Inc. Service covers ages 6 to 64 years. Refer to full entry on page 44. Riding for the Disabled Association of Victoria Service covers ages 6 to 64 years. Refer to full entry on page 62. Ringwood Spiders All-Abilities Sports Club Service covers ages 6 to 64 years. Refer to full entry on page 63. Sailability Lysterfield Service covers ages 6 to 64 years. Refer to full entry on page 63. Respite information 18 to 64 years 123

124 Scope Eastern Diners Club Scope Eastern Diners Club is a self-directed social club providing young adults with a disability the opportunity to eat out together monthly at restaurants and cafes in the Eastern Region. Young adults over 18 years with physical and multiple disabilities 7 Allen Street Glen Waverley VIC 3150 PO Box 23 Glen Waverley VIC 3150 BH: (03) Mobile: gbrown@scopevic.com.au Office hours: 9 am to 5 pm Monday to Friday Program hours: Varies, usually third Saturday evening of every month Scope Eastern Recharge Scope Eastern Recharge is a recreational respite service for adults with disabilities. Scope Eastern Recharge operates monthly activities from community venues across all seven council regions in the Eastern Metropolitan Region. Examples of past activities include Harley Davidson rides, making your own clothes, swimming with dolphins, arts and crafts, rock climbing, and community visits. Adults aged 18 to 64 years with a permanent disability living at home in the Eastern Metropolitan Region of Melbourne, not in supported accommodation PO Box 23 Glen Waverley VIC 3150 (03) Mobile: MPateras@scopevic.org.au Office hours: 9 am to 5 pm Monday to Friday Program hours: 10 am to 4 pm Saturday and Sunday 124 Eastern Region Respite Resource Guide 2014

125 Villa Maria Adult Social The Adult Social Group provides an opportunity to make lasting friendships, have fun, get involved in the community and develop independence skills by participating in an exciting range of recreational and camping programs for adults with a disability. Activities are age-appropriate, fun and challenging, and provide great opportunities to make new friends and explore a variety of activities. Adults aged 18 to 65 years living in the Eastern Metropolitan Region of Melbourne 355 Stud Road Wantirna VIC 3152 BH: (03) Mobile: villamaria@villamaria.com.au (03) Office hours: 9 am to 5 pm Monday to Friday Program hours: Sunday, once a month. Camps vary. Villa Maria Awesome Adventures Are you aged 16 years and over and want to have some fun during school holiday/day option breaks? Awesome Adventures is a fun, community, recreation based program. The program runs for two weeks each term break, and each day is a new adventure. Some of the fun things we have done include movies and lunch; day trips to Rosebud, Geelong and the Yarra Ranges; visits to museums and zoos; trampolining; and cruises to Williamstown. People aged 16 to 65 years living in the Eastern Metropolitan Region of Melbourne 355 Stud Road Wantirna VIC 3152 BH: (03) Mobile: villamaria@villamaria.com.au (03) Office hours: 9 am to 5 pm Monday to Friday Program hours: 2 weeks each term break, 9 am to 5 pm Monday to Friday Respite information 18 to 64 years 125

126 Villa Maria Bridging the Gap Bridging the Gap provides an opportunity to make lasting friendships, have fun, get involved in the community and develop independence skills, by participating in an exciting range of recreational programs for adolescents and young adults with a disability. The program is designed to support participants who are currently transitioning from children s services. Activities are age-appropriate, fun and challenging, and provide great opportunities to make new friends and explore a variety of activities. People aged 16 to 25 years living in the Eastern Metropolitan Region of Melbourne 355 Stud Road Wantirna VIC 3152 BH: (03) Mobile: villamaria@villamaria.com.au (03) Office hours: 9 am to 5 pm Monday to Friday Program hours: 15 days during the December to January school holidays Vision Australia Recreation Services Service covers ages 6 to 64 years. Refer to full entry on page 64. Wild@heART Community Art Club Wild Wild@heART works with people with diverse abilities or mental illness to tell their stories through high -quality arts making in music, dance, video and performance. Wild@heART also runs Club Wild, their famous, fully accessible dance parties and workshops. People aged 18 to 80 years living in the state of Victoria Ground Floor, Arts House, North Melbourne Town Hall, North Melbourne VIC 3051 (03) Mobile: phil@wildatheart.org.au gemma@wildatheart.org.au (03) Office hours: 9 am to 5 pm Wednesday to Friday Yooralla Recreation Service covers ages 6 to 64 years. Refer to full entry on page Eastern Region Respite Resource Guide 2014

127 Frequently asked questions Where do I start? The Department of Human Services Disability Information and Triage Service is the place to start. It provides information about supports and services and can also provide assistance with planning. It can also assist with short-term support for people with disability, their families and carers in their local area. Who can get assistance? People with disability, their family or carers can request disability supports. You can request disability supports if: you have a disability the disability impacts on your mobility, communication, self-care or self-management your request for support meets the specific requirements of the service you are seeking. It is important to remember that the supports available from the Department of Human Services may not always be suitable. For example, a person with a chronic health issue may have their needs better met through health services. You may get assistance if you meet the criteria as determined under the Disability Act This Act is available from Victorian Legislation and Parliamentary Documents at What will the Disability Information and Triage Service need to know? They will ask you a range of questions to determine access. They will ask some general questions about your circumstances and why you are requesting disability supports. They will ask you about any supports you may already be using, including funded supports as well as informal supports such as help from family members. Frequently asked questions 127

128 If your needs can be better met by a community service, they will give you contact information for the service. If you need specialist disability supports, they will explain the next steps, which may include assessment and a referral to a planner or case manager who will work with you to explore a range of ways your needs can be met. Do I get a say in the type of supports I receive? The Department of Human Services uses a self-directed approach to disability supports. This means you and your family will be supported to plan what you need to meet your goals and to decide how the supports will be managed. Where can I find out more? To make an enquiry or for more information about disability support, you or a person who supports you can contact the Department of Human Services Disability Information and Triage Service. Telephone: or TTY between 9 am and 5 pm Monday to Friday. How can I access ongoing disability support? If you have support needs related to your disability that cannot be met by family, friends or other services in the community, you can ask for ongoing disability support from the Department of Human Services. There are two types of ongoing disability support you can ask for: 1. An Individual Support Package 2. Supported Accommodation What is the DSR? DSR stands for the Disability Support Register. The DSR is a database of all the people with a confirmed need for funding (Individual Support Package) to purchase supports that meet their disability needs or for supported accommodation. The DSR enables the Department of 128 Eastern Region Respite Resource Guide 2014

129 Human Services to allocate these supports in a fair and efficient manner when funding or vacancies become available. Can I apply to be on the DSR? Applying for support on the DSR is a four-stage process. Step 1: Access Contact Disability Information and Triage or a disability service provider to confirm you have a disability under the Disability Act This means that you have an intellectual disability or a physical, sensory, neurological or acquired brain injury (ABI) that significantly affects your daily life. You may need to provide information or documents to help determine whether you have a disability according to the Act. Step 2: Planning Consider how your needs can be met in other ways, for example, through your family and friends, community services like community health services; hospitals; general practitioner services; schools; transport services; housing agencies; family services; sport, leisure and recreation activities; and services for people who are ageing. Think about how your needs can be met through disability service providers in the community. Step 3: Application Complete the application documents using the DSR help guide. To complete the application, you will need to provide information about: your support needs and how you are currently being supported your support needs that are not currently being met Frequently asked questions 129

130 other options you have explored to meet your needs how the support you are requesting will meet your needs. For more information, see the Disability Support Register application forms, available on the DHS website: disability-support-register. Step 4: Registration You will be advised within four weeks whether your application for support has been successfully registered on the DSR. If you receive a letter advising you that your need for support has been registered on the DSR, this means that you have met the requirements for registration and that the details of the support you need have been added to the database. It does not mean you have been allocated funding or a vacancy. When funding or a vacancy in accommodation becomes available, all people registered for that type of support are considered in the allocation process. Making sure you have met the requirements outlined in Steps 1 to 3 will make it easier for you to answer the questions in the application form. It will also help the department to make a quick decision about your application. If you need assistance with this process, you can contact DHS Disability Information and Triage on or a disability service provider in your local area. For more information, visit the Department of Human Services Allocation of ongoing disability support applying-for-ongoing-disability-support/allocation-ofongoing-disability-support. 130 Eastern Region Respite Resource Guide 2014

131 What is an ISP? ISP stands for Individual Support Package. Individual Support Packages are funds that are allocated to a person to meet their disability-related support needs. The funding may be used to buy a range of disability-related supports chosen by the person to assist them achieve their goals. The funding may complement existing informal support from family and friends and/or generally available community services. People can receive assistance from a facilitator to bring together the important people in their life, such as family, friends or advocates, to think about and document the required supports and how they should be provided. Individual Support Packages enable people with disability to: direct the planning process as much as possible and make their own choices about how they wish to live their life plan in a way that respects the needs of family members and carers and their role in the person s life be assisted to identify goals and the way these can be achieved explore supports that are flexible and wide-ranging be included in and fully participate in community life. For more information, visit How do I get accommodation for my person? Accommodation options for people with disability include: support to live in their own home or the family home through an Individual Support Package support for younger people at risk of admission to Frequently asked questions 131

132 residential aged care (My Future My Choice) shared supported accommodation, an accommodation solution for people who require rostered support and which is targeted to people with disability with the highest support needs. For more information, visit What is NDIS? NDIS stands for the National Disability Insurance Scheme, a new way of providing community linking and individualised support for people with permanent and significant disability, their families and carers. When will the NDIS be available in my area? From July 2013, the first stage of the scheme in the Barwon area commenced for residents living in the local government areas (LGAs) of City of Greater Geelong, the Colac-Otway Shire, the Borough of Queenscliffe and the Surf Coast Shire. By July 2016, all Barwon area residents with significant and permanent disability will be able to access the scheme. From July 2016, the NDIS will progressively roll out in Victoria, and by July 2019, all eligible residents will be covered. For more information, visit Eastern Region Respite Resource Guide 2014

133 Acronyms Acronyms you may encounter. A AAA ABI ACW ADD ADHD ATSS B BSP C CALD CAMHS CACPS CIDA CRCC CRU CSRDO D DCS DHS access for all abilities acquired brain injury attendant care worker attention deficit disorder attention deficit hyperactive disorder Adult training and support services Behaviour Support Plan culturally and linguistically diverse Child and Adolescent Mental Health Services Community Aged Care Package Council of Intellectual Disability Agencies (Vic.) Inc. Commonwealth Respite and Carelink Centre community residential unit children s services resource and development officer Disability Client Services Department of Human Services Acronyms 133

134 DSS DSR DSW E EACH ECI EMR F FBR FFYA G GP GSP H HACC I IIE ILC IOE IPP ISP L LGA LOTE M MRC Department of Social Services Disability Support Register disability support worker Extended Aged Care at Home early childhood intervention Eastern Metropolitan Region facility-based respite Futures For Young Adults general practitioner general service plan Home and Community Care Interchange Inner East Independent Living Centre Interchange Outer East individual program plan individual support package local government authority (local council) language other than English (education) migrant resource centre 134 Eastern Region Respite Resource Guide 2014

135 N NDIS O OSP P PSN R RSC S SNA SOC SRS SSA T TGA U UCCO V VCAT National Disability Insurance Scheme Office of the Senior Practitioner Parent Support Network Respite Service Coordination program support needs assessment support for older carers supported residential service shared supported accommodation target group assessment UnitingCare Community Options Victorian Civil and Administrative Tribunal Acronyms 135

136 Index of services Services for 6 to 18 years Services for 18 to 64 years Services for 6 to 64 years Organisation Program Page Able Australia Respite Holiday 42 Program Able Australia Respite Services 51 Agapi Care Inc Respite and Flexible 45 Respite Alkira Facility Based Respite 110 Care Alkira Recreation Service 120 Amaze (formerly known 27 as Autism Victoria) Anglicare Victoria Family Respite Solutions 51 Annecto Emergency After-Hours 19 Response Service (EARS) AQA Qualcare Respite Program 116 Aqualink Nunawading Allfit Program 54 Autism Plus Care Exchange Program 117 Basketball Victoria Basketball for ALL 54 BrainLink Services Ltd Flexible Respite Funding 114 Program Bulleen and Shake Your Bon Bon 55 Templestowe Community House CareChoice In-Home/Attendant Care 52 Services Carers Victoria - Eastern 27 Cerebral Palsy Support Social Health and 55 Network Recreation Program (SHARP) Chinese Community Social Services Centre Carer Support Eastern Region Respite Resource Guide 2014

137 Services for 6 to 18 years Services for 18 to 64 years Services for 6 to 64 years Organisation Program Page City of Boroondara Ageing and Disability 20 Services City of Boroondara Ageing and Disability 56 Services - Social Groups City of Monash Home and Community 20 Care Commonwealth Respite Emergency Service 19 and Carelink Centre (CRCC) Commonwealth Respite Information Service 17 and Carelink Centre (CRCC) Commonwealth Respite Young Carers Program 28 and Carelink Centre (CRCC) Craig Family Centre A Crew 119 Craig Family Centre Ace Space 119 Deaf Children Australia - 29 Eastern Deaf Children Australia Recreation Program 56 Department of Human Services Department of Human Services Department of Human Services Adult Respite Service 111 Children's Respite Service Disability Information and Triage Down Syndrome Victoria 15+ Support Group 29 Down Syndrome Victoria 30 EACH Social and Abound 120 Community Health EACH Social and Community Health Carer and Family Support Index of services 137

138 Services for 6 to 18 years Services for 18 to 64 years Services for 6 to 64 years Organisation Program Page Eastern Recreation and Leisure Service Active Sport and Recreation Respite Program 57 Extended Families Australia - Eastern Extended Families Australia - Eastern Genetic Support Network Victoria Huntington's Victoria - Eastern Impact Support Services Family Volunteer Match Program Live Your Community Program Flexible Funded Respite Program Impact Support Services Impact Leisure Services 108 Inclusion Support 21 Agency - East Middle Melbourne Inclusion Support 22 Agency - East Outer Melbourne Independence Australia Polio Network Australia 31 Interchange Inner East After 4 Program 38 Interchange Inner East Come and Try Program 43 Interchange Inner East Flexible Family Support 48 Interchange Inner East Host Program 40 Interchange Inner East In-Home Respite 52 Interchange Inner East Recreation Program 58 Interchange Outer East 10 to 13 Recreation 58 Program Interchange Outer East ACTIV8 59 Interchange Outer East Adult Recreation Eastern Region Respite Resource Guide 2014

139 Services for 6 to 18 years Services for 18 to 64 years Services for 6 to 64 years Organisation Program Page Interchange Outer East After Work Social Club 121 Interchange Outer East Children's Recreation 59 Program Interchange Outer East Family Support 32 Interchange Outer East Funk It Up Friday 60 Interchange Outer East Host Program 41 Interchange Outer East School Holiday Program 65 Interchange Outer East Sibling Program 32 Interchange Outer East Youth Group Recreation 60 Program Kelly Sports Time Out For Sports 60 Program Knox City Council In Home Respite 23 Knox Community Arts Centre Knox Leisureworks YMCA Manningham City Council Manningham City Council Maroondah Carers Support Group Maroondah City Council All Abilities Dance and Drama Classes Access Swimming Lessons and Water Therapy MASK School Holiday Program Home and Community Care - Respite Care Home and Community Care 122 Mazenod Panthers 61 FIDA (Football Integration Development Association) Team MetroAccess Index of services 139

140 Services for 6 to 18 years Services for 18 to 64 years Services for 6 to 64 years Organisation Program Page Mobile Overnight 53 Support Service (MOSS) Monash Special Holiday Program 66 Developmental School Montrose Football Club 61 Mount Evelyn Special Developmental School MS Australia - ACT/ NSW/VIC MS Australia - ACT/ NSW/VIC Vacation Care Program 67 Community Teams 33 Statewide Respite, Facility and In Home Program 111 Oakleigh Centre Rec-Line 123 OzChild Koori Camp Program 43 Parent Support Network 34 - Eastern Region People Outdoors Adventure For All Camp 62 Prader Willi Syndrome 34 Association of Victoria Presentation Family 44 Centre Inc Respite Information and 17 Development in the East (RIDE) Riding for the Disabled 62 Association of Victoria Ringwood Spiders All 63 Abilities Sports Club Sailability Lysterfield 63 Scope Eastern Diners Club 124 Scope Eastern Recharge Eastern Region Respite Resource Guide 2014

141 Services for 6 to 18 years Services for 18 to 64 years Services for 6 to 64 years Organisation Program Page Scope James Street Adult 112 Respite Scope Montclair Family 46 Support Scope Winbourne Road Adult 112 Respite Spina Bifida Foundation 34 Victoria Stroke Association of 35 Victoria Inc. UnitingCare Community Commonwealth Respite 48 Options and Carelink Centre (CRCC) Villa Maria Adult Social 125 Villa Maria Ashwood OSHC 38 (Outside School Hours Care) Villa Maria Awesome Adventures 125 Villa Maria Bridging the Gap 49 Villa Maria Flexible Respite 44 Villa Maria Outer Encounters 39 (Outside School Hours Care) Villa Maria Overnight Respite 46 Villa Maria Summer Holiday 109 Program Vision Australia Recreation Services 64 Whitehorse City Council Home and Community 26 Care Wild@heART Community Art Club Wild 126 Index of services 141

142 Services for 6 to 18 years Services for 18 to 64 years Services for 6 to 64 years Organisation Program Page Williams Syndrome 35 Family Support Group (Vic) Inc Yarra Ranges Council Home and Community 26 Support Yooralla Breakaway Eastern 49 Region Yooralla Clarendon Street 113 Yooralla Family Based Respite 41 Yooralla In-Home Respite 53 Yooralla Pendle Street 113 Yooralla Recreation 64 Yooralla Respite Service 49 Coordination - East Yooralla Support for Older Carers Eastern Region Respite Resource Guide 2014

143 Carer s notes Tip: Keeping notes can be helpful when researching the right services for you. Date Time Service provider Contact name Phone Notes Follow up Date Time Service provider Contact name Phone Notes Follow up Notes 143

144 Date Time Service provider Contact name Phone Notes Follow up Date Time Service provider Contact name Phone Notes Follow up 144 Eastern Region Respite Resource Guide 2014

145 Notes 145

146 146 Eastern Region Respite Resource Guide 2014

147 Notes 147

148 148 Eastern Region Respite Resource Guide 2014

149 Notes 149

150 150 Eastern Region Respite Resource Guide 2014

151

152 RIDE wishes to thank our sponsors: