Position Description: headspace Frankston - Aboriginal Health Liaison Worker

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1 Vision: Purpose: Values: A community where all young people are valued, included and have every opportunity to thrive To enable young people experiencing serious disadvantage to access the resources and support they require to lead healthy and fulfilling lives. Honesty Empowerment Acceptance Respect We are impartial and authentic in our practice and in how we relate to colleagues within and outside of our organisation We create a positive environment for staff and young people to make valuable contributions We accept and value the diversity of people, cultures and life s experience We respect the rights of others and treat others as we would like to be treated Location: headspace Frankston 62 Playne St Frankston VIC 3199 Period: Remuneration: Part-time ( FTE or hours per fortnight) 12 month fixed term contract Salary dependent on qualifications and experience, plus 9.5% super and salary packaging options Awards/Classification Registered Nurse, Grade 2 or SCHADS Award 5 Registered Nurse Grade 2 (38hrs p/f -0.5FTE) SCHADS Level 5 (45.6hrs p/f -0.6 FTE) Responsible to: Direct reports: Key responsibilities: Position Objective: headspace Frankston Centre Manager Nil Direct service activities and support, referral networks & pathways, and service development & promotion The objective of this position is to provide a specific Aboriginal health professional, who can be responsive to young people from Aboriginal & Torres Strait Islander backgrounds. The Aboriginal Health & Liaison Worker will have the capability to respond one to one, to the unique issues that Aboriginal young people face, including consideration of intergenerational trauma, alcohol and drug issues and engagement in education or employment. The position seeks to reduce stigma, improve the health outcomes and enhance Aboriginal young people s engagement in community, education and employment. A component of this position will be around increasing understanding of the impact of mental and physical health issues and to providing young people with a positive experience of help-seeking. 1

2 Position Summary Background: headspace Frankston is committed to providing access for young people to a safe and youth friendly environment which is responsive, of high quality and appropriately coordinates care and wrap around support within a primary early intervention and prevention focus. The importance of a holistic approach to the wellbeing of our Aboriginal young people, their families and community is recognised, with an understanding that culture, language and connection to land are at the core of social and emotional wellbeing. This newly created position aligns with the Koolin Balit strategic direction and aims to make a significant and measurable impact on improving the length and quality of the lives of our Aboriginal and Torres Strait Islander community. By providing an integrated approach informed by the social determinants model of health, this position will focus on key health outcomes of Aboriginal young people aged in support of a healthy transition to adulthood. The position aims to support and guide the health, wellbeing and healing of our Aboriginal young people. As a course of standard practice it is intended the Aboriginal Health & Liaison Worker will enhance headspace Frankston s capability to provide an environment that respectfully supports equitable access to and utilisation of our services and allay fears and mistrust of a mainstream health service. The Aboriginal Health & Liaison Worker role will provide an opportunity for a health professional working competently within their scope of practice to work as a part of a multidisciplinary primary health care team linking with medical practitioners, nurses, allied health professionals, youth workers, other co-located service providers and key headspace Frankston stakeholders. Partnerships with local Aboriginal workers, services and Gathering Places will be essential in further developing support and key entry points to culturally appropriate pathways of care for young people and their families. headspace Frankston model brings together key organisations experienced in the delivery of primary health care, mental health, alcohol and drug services, social welfare, vocation and education for young people. headspace Frankston is governed by a consortium of 10 local agencies, with YSAS (as the lead agent) being contracted by the National Youth Mental Health Foundation (headspace) to deliver headspace Frankston services. This strategic alliance aims to establish a community of collaborative youth services, supporting access to and the delivery of comprehensive coordinated early intervention services for young people aged years, in the Frankston Mornington Peninsula region. headspace is designed to make it as easy as possible for a young person and their family to get the help they need for problems affecting their wellbeing. The headspace model is a one stop shop offering young people the opportunity to seek assistance for a broad range of health and vocational issues through the provision of accessible information and youth friendly multidisciplinary and multi-sectorial teams onsite. 2

3 Key Responsibilities Key Area Key Responsibilities Agreed Achievement Direct Service Activities Provision of primary health care support, brief interventions and information to Aboriginal young people Work collaboratively within our multidisciplinary team to support decision making processes with our Aboriginal young people and their families. Facilitate the development of basic life skills for Aboriginal young people Facilitate a range of responses that meet the individual s assessed primary health care needs Support Aboriginal young people to feel comfortable and safe to engage with our health professionals, youth workers and the environment in which we deliver services. Where indicated, support and encourage Aboriginal young people to develop links with other services and/or communities Facilitate targeted health promotion activities, community engagement and cultural connectedness. Work cooperatively and support the facilitation of the Kooriez Space Youth Group program at headspace Frankston in consultation with the key youth worker. Ability to work flexibly to respond to the needs of an Aboriginal young person spontaneously. This may include, drop in presentations, secondary consultation with other service providers or as required in a GP or other health professional consultation. Capacity to work outside of a structured environment for the engagement of Aboriginal young people or key stakeholders i.e. outreach to local organisations or schools Model appropriate behaviour and facilitate positive communication between and with Aboriginal young people As required advocate on behalf of Aboriginal young people Screening, assessment and care plan development of Aboriginal young people Facilitate multidisciplinary care through care coordination Attendance at handover & clinical case review Culturally safe and appropriate practice at all times Maintain Electronic Medical Record ( EMR) & data collection Increased number of Aboriginal young people accessing preventative health checks, immunisation and primary care services offered at hsf Delivery of at least one health promotion activity per term Minimum of two key stakeholder contacts weekly Increased number of young people identifying as Aboriginal or Torres Strait Islander at hsf 3

4 Key Area Key Responsibilities Agreed Achievement Service Development & Promotion Referral Networks & Pathways Actively support and participate in the building the cultural competence, responsiveness and capability of our existing workforce team, with a particular emphasis on the youth health clinic and counselling services. Participate in the development of the Aboriginal Youth Health Clinic services and model of care Support pathway development and uptake of MBS funded primary healthcare services offered by GPs, Nurses and AHW for Aboriginal young people. Actively support and contribute to health promotion & wellbeing program planning and delivery alongside the Kooriez Space Youth Group program. Key worker collaboration, creating cohesive pathways and wrap around support by a no wrong door and warm referral links between our social and groups program with the onsite multidisciplinary services to better address the mental, physical and sexual health, AOD, education and vocational needs for Aboriginal young people as they arise. Facilitate relationship building between headspace Frankston, organisations, community and Aboriginal young people. Increasing our reach, relevance and responsiveness within the local community. Provide one-on-one support to Aboriginal young people as per referrals from the hsf clinical services program, youth health clinic & social programs. Provide referral and linkages to a range of youth services within headspace Frankston and partner agencies. Develop and establish collaborative relationships with key stakeholders to enhance service co-ordination Provide secondary consultation to internal and external services Attendance at regular stakeholder meetings as required Attendance at Youth Health Clinic & hsf team meetings Development of a health promotion plan for Aboriginal young people Ongoing review and development of clinical and referral pathways for Aboriginal young people engaged with hsf Monthly contact with key Aboriginal organisations and workers i.e. DDACL, KESO s, Gathering Places Develop collaborative partnerships with relevant stakeholders Develop and maintain formal & informal networks in order to maintain positive relationships 4

5 Key Area Key Responsibilities Agreed Achievement Support and Advocacy Team & Culture Building Continuous Improvement Provide one-on-one support to young people as per referrals from the hsf clinical services program, youth health clinic & social programs. Advocate on behalf of the young person with other workers, schools and employers, and other services as required; providing a bridge to other support services. Foster and facilitate a co-operative team environment which values collaboration to ensure the focus on efficient systems and needs of young people and the wider headspace Frankston team Participate in ongoing planning, development and implementation of clinical services and integration at headspace Frankston Participate in community awareness and engagement activities, including clinical and non-clinical groups as directed Contribute to continuous quality improvement in relation to service delivery; Young people individually supported in links to group programs, headspace supports and other community services Participation in fortnightly supervision with delegated supervisor Contribute to individual & team work plans including participation in yearly performance reviews Contribute to evaluation practices for service delivery and groups as required Developing linkages with referral services; Participation in evaluation and ongoing monitoring of the program; Include clients in the evaluation of the service where appropriate; Collaborate with other support services and community based activities to integrate support and provide optimal service provision. 5

6 Key Area Key Responsibilities Agreed Achievement Professional Conduct and Relationship Management Adhere to all YSAS policies and procedures including the Code of Conduct, Confidentiality Agreement, EEO policy Demonstrated commitment to YSAS organisational values Provide highest ethical standards at YSAS; not only to young people in the communities we serve, but to our co-workers and ourselves Undertake proactive identification and on-going management of stakeholders, including suppliers and auditors On every occasion YSAS is represented ethically and professionally. Good working relationships with stakeholders Organisational needs understood Work collaboratively with staff across the organisation to ensure organisational needs are understood, recognised and responded to, as well as staff are supported in their services Work within the headspace framework of early intervention, destigmatisation, diversity, inclusion and non-discrimination Willingness to continue to develop own clinical knowledge, skills and understanding Represent YSAS & headspace Frankston in a professional manner Position Requirements Education Current Nursing, Allied Health or Aboriginal Primary Health Care Qualifications or equivalent Currently registered with the Australian Health Practitioners Regulation Agency Experience Experience in a complex organisation Knowledge and Skills Previous experience in a similar position Well organised but ability to flex and manage competing priorities and deadlines Excellent written and oral communication skills, as well as highly developed interpersonal, coaching, and consultative skills Strong analytical thinking and problem-solving skills and ability to deliver innovative solutions Good judgment, able to influence senior managers and seen as a credible source of advice Personal A team player, able to work in a collaborative way. 6

7 qualities Supreme tact, sensitivity and diplomacy; ability to think on feet and act proactively with discretion. Commitment to personal learning, development and improvement in pursuit of own performance objectives and those of the team and organisation. Commitment to YSAS values and a working style that reflects these. Other Requirements Current Victorian Driver s Licence. The successful applicant will be required to undergo a National Police check Prospective employees are advised that they must have their Working With Children Check (E-Employee) as a condition of employment. Key Selection Criteria Identify as Aboriginal and/or Torres Strait Islander Recent experience and demonstrated understanding of Aboriginal culture and unique issues young people face Demonstrated experience of health screening, assessment and care co-ordination of clients in order to plan, implement and evaluate care interventions Demonstrated ability to work independently and as a part of a multidisciplinary team Demonstrated ability to communicate and liaise effectively with a wide range of stakeholders, both mainstream and Aboriginal community to provide advocacy, advice, develop appropriate referral pathways and protocols Understanding of the Medicare Benefit Schedule and other funding initiatives to support the development and sustainability of an Aboriginal Youth Clinic Knowledge, demonstrated understanding and commitment to the principles of equity, diversity and OHS Knowledge and understanding of relevant legislation, policies and issues informing health services for young people and their families. Highly developed writing skills, electronic record keeping and data management Capacity to be flexible and open to change and contribute positively to the workplace and team To adhere to relevant professional registration requirements (Nursing, AHP or AHW) I accept the PD as acknowledged above and understand that the PD will be reviewed by the year. I also understand that the PD may need to be amended occasionally due to variations in responsibilities and organisational requirements. Changes to the PD will be consistent with the purpose for which the position was established. SIGNED 7

8 Position title Name: Date: Manager title Name: Date: 8