CHECKUP. inside. North Mississippi Medical. Advanced Practice Clinician Fellowship Celebrates Graduation. What connected feels like.

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1 October 20, 2017 Volume 27 Number 24 DAISY Award...3 Stars Online...3 BEE Award...4 Iuka EOQ...4 Baldwyn Rehab...5 West Point EOQ...5 Dr. Sherrer...6 Wee Care Donation...6 Dr. Messado...7 Star-gazing...7 A PUBLICATION FOR NORTH MISSISSIPPI MEDICAL CENTER EMPLOYEES CHECKUP What connected feels like Advanced Practice Clinician Fellowship Celebrates Graduation North Mississippi Medical Center s Advanced Practice Clinician Fellowship program held a graduation celebration Sept. 28. The 12-month fellowship program bridges a newly licensed and certified nurse practitioner from the academic setting to the private health care delivery system. Each Fellow completes a series of clinical rotations and didactic sessions to further prepare for direct patient care. Clinical rotations include cardiovascular, diabetes, rheumatology, neurology, pain management, infectious disease, mental health and primary care. Didactic sessions include tobacco cessation, Department of Transportation physical exam, rural trauma, Medicare Access and CHIP Reauthorization Act, Meritbased Incentive Payment System, and advanced diagnostics and pharmacology. Fellows also undergo Continued on next page Service Awards...8 inside Iuka Dietary Graduates include (front row, from left) Stephanie Watson of Pontotoc; Farris Burns, Columbus; Jenna Mordecai, Tupelo; (back row, from left) Erin Barnes, Starkville; Angel Justice, Amory; Rosemary Marecle, Saltillo; Lindsey Smith, Calhoun City; and Nancy Ashford, Starkville. Other graduates were Kelvin Knowles of Louisville and Kary Davidson, who has moved to Maine.

2 Advanced Practice (continued) leadership and communication training that includes Crucial Conversations, Five Choices and Seven Habits of Effective Leaders. The NMMC Advanced Practice Clinician Fellowship is accredited by the National Nurse Practitioner Residency and Fellowship Training Consortium. For more information, call (662) or THE DESK ( ). Completing NMMC s Advanced Practice Fellowship Practicum are (from left) Whitney Zhou of Clinton; Toni Burnett, Tupelo and Louise Cristo, Baldwyn. The practicum is a 720-hour program that bridges a newly licensed and certified nurse practitioner from the academic setting to the private health care delivery system. Nurse practitioners graduating from NMMC s first Advanced Practice Clinician Fellowship in 2016 include (front row, from left) Khalilah George of Mound Bayou; Rhonda Von Strahl, Belden; Brenda Worthey, New Albany; and Mary Yates, Saltillo. Christina Jordan also completed the fellowship in Rebecca Cagle (left), program director, presents the first Art of Nursing award to Rosemary Marecle, a nurse practitioner who recently completed the program. A veteran nurse of 42 years, Marecle earned her associate degree in nursing from Northeast Mississippi Community College, then worked 10 years as a registered nurse before earning her bachelor s degree in nursing from the University of Alabama at Huntsville. Ten years later she earned her master s degree in nursing education from the University of Mississippi Medical Center. She taught nursing at NEMCC and MUW for 22 years combined before retiring in She completed training as a family nurse practitioner at MUW in August 2016 and passed the national board certification examination, then enrolled in NMMC s fellowship program that October. October 20, 2017 Page 2

3 Ballard Honored with DAISY Award Registered nurse Drew Ballard of the Critical Care Unit recently received North Mississippi Medical Center s DAISY Award for August. He received a certificate, a DAISY Award pin, a bouquet donated by Bishop s Flower Shop and a hand-carved stone sculpture titled A Healer s Touch. Ballard, who lives in Tupelo, earned an associate degree in nursing from Itawamba Community College and a bachelor s degree in nursing from Mississippi University for Women. He joined the NMMC staff in June Ballard was nominated by the daughter of a Critical Care Unit patient. Dad had severe confusion, agitation and hallucinations. Initially he did not recognize any of his family members and was unable to recall simple information, the nomination states. The nights were always most difficult, but Drew always intervened when Dad was unable to be calm. Throughout all of this, Drew remained compassionate and made sure that Dad received the best care. However, we were most touched after being transferred to the floor, Drew came to check on Dad and say hello several times. Once, the patient became so confused that he would not take his medications from his nurses. Drew willingly came and talked to Dad for three NMMC recently recognized two physicians through Stars Online for their dedication. Dr. Will Cauthen, surgeon with the Surgery Clinic of Tupelo, and Dr. Marcus Ueltschey, family physician at Saltillo Medical Clinic, were both recognized for going above and beyond for their patients. One of Dr. Cauthen s patients was having severe abdominal pain. The patient s sister left a message for him, and he scheduled an appointment for that afternoon, even though he was off work that day. He came in to see her and ordered a CT scan, which showed gallstones. Dr. Cauthen was on call the next Presenting Drew Ballard (center) with the DAISY Award for August are Donna Pritchard, NMMC chief nursing executive; and David Wilson, NMMC president. to four minutes, and Dad agreed to take his medications. The DAISY Award is an international program that rewards and celebrates the extraordinary compassionate and skillful care given by nurses every day. Nomination forms are available throughout NMMC or at net/daisy_award.php. For more information, call (662) or daisyawards@nmhs.net. Employees Honored for Outstanding Acts day and already had surgeries scheduled, but he added her to his schedule. Dr. Ueltschey s patients needed to be seen that day, but insurance was slow to approve a visit, and the office closed. Dr. Ueltschey left his personal number with Centralized Scheduling to call with the results of an insurance peer-to-peer review. When the results came in, Dr. Ueltschey was at a football game and took time out of his evening to make the needed phone call to be sure his patient got taken care of. If you see someone performing in an extraordinary manner like these, nominate him or her for Stars Online. Page 3 October 20, 2017

4 Ballard Honored with BEE Award Unit coordinator Teresa Ballard of 5 West recently received North Mississippi Medical Center s BEE (Beyond Exceptional Expectations) Award for August. She received a certificate, a BEE Award pin, a bouquet donated by Bishop s Flower Shop and a cake. Ballard lives in Algoma and joined the NMMC staff in She was nominated by her nurse manager for displaying extraordinary compassion toward a recent patient who needed a specialized piece of equipment. This inner cannula was unique to his tracheostomy and had to be special ordered, the nomination states. She worked immediately to assure one was ordered and then she personally delivered it to the patient s home when it came in because the patient had already been discharged. This is a perfect example of teamwork and compassion for our patients and their family. The BEE Award is given to a deserving caregiver each month at NMMC. Nomination forms are available throughout NMMC or at bee_ award.php. For more information, call (662) or BEEAwards@nmhs.net. Prien Honored as Outstanding Employee Liz Prien, RN in the Emergency Department at North Mississippi Medical Center-Iuka, has been selected by her peers as NMMC-Iuka s most recent Employee of the Quarter. Prien joined the hospital staff in She received her associate degree in nursing from Itawamba Community College in Fulton. She is also a paramedic. In her nomination, Prien was praised for being kind and genuine, and for going above and beyond for her patients and coworkers. I love helping others in their time of need, Prien said. There are a lot of sick and hurting people and I believe God s purpose for us is to help each other Presenting Teresa Ballard (center) with the BEE Award are (from left) Donna Pritchard, NMMC chief nursing executive, and David Wilson, president. and be a witness for him. We can always make a difference in other people s lives with compassion and love. Prien is married to Leonard Prien. She has one daughter, Valerie Davis, and one grandson, Bobby Davis. She attends Antioch Baptist Church in Golden. The Employee of the Quarter honor recognizes employees with exemplary job performance and customer service skills, as well as community involvement. October 20, 2017 Page 4

5 Baldwyn Woman Rebounds After Cardiac Rehab NMMC s Cardiac Rehabilitation staff and others from the Heart and Vascular Institute are extremely proud of former patient Linda Armstrong of Baldwyn. Armstrong had been extremely sick for several months before having heart valve surgery on March 22. She was still in bad shape when she reported for Cardiac Rehab one month later. When I came in, I couldn t even walk. I was in a wheelchair, Armstrong said. I had so much fluid on my legs, all I could do was drag them. I had to pick up my legs to put them in the car, they were so weak. But the staff started with what Linda could do using the rower, Nu Step bike and arm ergometer. I started seeing a difference in my body, and I could get up and walk, she says. By the time Armstrong graduated from Cardiac Rehab on Sept. 8, she had lost 50 pounds and was back to doing what she had been doing before she got so sick. It s like I was in a tunnel, Linda Armstrong (front, right) with staff and I thought I d never make it to the other end. I couldn t see myself ever getting better, Linda says. I got a second lease on life here. For more information about Cardiac Rehabilitation, visit or call THE DESK ( ). NMMC-West Point Honors Wofford as EOQ Joy Wofford, RN, has been selected as the most recent Employee of the Quarter at North Mississippi Medical Center-West Point. A graduate of West Point High School, Wofford attained her licensed practical nursing certification and joined the NMMC-West Point staff in She earned her associate degree in nursing from Mississippi University for Women in In 1999 she transferred to the hospital s Emergency Department. She is certified in Advanced Cardiac Life Support, Pediatric Advanced Life Support and the Trauma Nurse Core Curriculum. In her nominations, coworkers praised Wofford for always putting patients well-being first and for providing extras for patients. Joy purchases toys, gifts, socks, clothing and other items to have in the ER for children and families when needed, one nomination states. Another wrote, Joy has been a part of this community for all of her life and shows compassion through her work. She was also cited as a hard worker who is always punctual and continually learning. What I love most about my job is the people I work with. We are a family, Wofford said. We all have a part in making a positive impact or difference in someone s life. NMMC-West Point has the most amazing and caring staff. Barry Keel presents Joy Wofford with the most recent Employee of the Quarter award at NMMC-West Point. She is a member of First Baptist Church in West Point. Page 5 October 20, 2017

6 Dr. Sherrer Joins Urologic Urologic announces the association of board-certified urologist Todd Sherrer, M.D. Dr. Sherrer will see patients at Urologic offices in Tupelo, New Albany, Amory and Corinth. Dr. Sherrer graduated from John Tyler Morgan Academy in Selma, Ala., in He earned a bachelor s degree in economics with a minor in English from the University of Alabama in Tuscaloosa. He completed medical school at the University of Alabama School of Medicine in Birmingham in 1990 and did an internship in general surgery at Portsmouth Naval Hospital in Portsmouth, Va. Dr. Sherrer served as a naval flight surgeon at the Naval Aerospace Medical Institute in Pensacola, Fla., and was also assigned to Futenma Marine Corps Air Station in Okinawa, Japan, and Norfolk Naval Air Station in Norfolk, Va. He completed a residency in urology at the Naval Medical Center Portsmouth in Virginia. Dr. Sherrer served as a staff urologist at the Naval Hospital Pensacola and later with South Georgia Urology Group, P.C., in Thomasville, Ga. Since 2001, he has been in private practice in Selma, where he has served in several leadership roles with the medical staff at Vaughan Regional Medical Center. For the past six years, he also performed robotic surgery at Jackson Hospital in Montgomery, Ala. He is a Diplomate of the American Board of Urology and a Fellow of the American College of Surgeons. He is a member of the American Urological Association and the Southeastern Section of the American Urological Association. He is married to Neill Sherrer, and they have four children Rachael, who is a third year medical student at the University of Alabama in Birmingham; Caroline, a recent graduate of the University of North Carolina in Asheville; Will, a junior at the University of Alabama; and Emily, a freshman at the University of Alabama. He is an avid fan of the University of Alabama Crimson Tide and enjoys hunting, the outdoors and spending time with his family. For appointment information, call (662) or THE DESK ( ). Wee Care Donation Employees from the North Mississippi Medical Clinics Central Billing Office recently made a donation to the Neonatal Intensive Care Unit Wee Care Room, in memory of fellow employee Donise Smith, who passed away this year. CBO staff on hand to make the donation included (from left) Suzanne Long, Tamika Smith, Beth Guess, Jessica Fears (NICU), Kimberly Graham, Christy Whitley (NICU), and Katina O Neal. Smith was known for her generosity and dedication to helping others, so when the staff saw that the NICU needed supplies for their Wee Care Room, they knew it was something Smith would have encouraged them to do. For more information, call Whitley at (662) October 20, 2017 Page 6

7 Dr. Thomas-Messado Joins Pediatrics Staff Dr. Lisa-Gaye Thomas-Messado, an assistant professor of pediatrics-critical care at the University of Mississippi School of Medicine in Jackson, is caring for seriously ill pediatric patients at the North Mississippi Medical Center Women s Hospital in Tupelo. As a critical care physician and hospitalist, Dr. Thomas-Messado acts as a direct liaison with NMMC s Emergency Department and at Batson Children s Hospital at the University of Mississippi Medical Center, admitting patients whose conditions require closer monitoring or medical management that cannot be done at home. These conditions may include pediatric sepsis, pneumonia, acute gastroenteritis, asthma and bronchiolitis. As critical care physicians, we also see even sicker patients who may require escalation of medical management including endotracheal intubation, she said. We may also take care of less acute postoperative patients as well. A native Jamaican and graduate of the University of the West Indies School of Medicine, Dr. Thomas- Messado completed residency at Wayne State University in Michigan and a fellowship in pediatric critical care at Go Star-gazing! Watch for individuals who go the extra mile and nominate them for Stars Online. A Star is worth 1,600 CSF points and given to an individual for a specific good deed that exceeds regular job expectations. A Star also receives a gold star lapel pin, certificate, congratulatory letter and recognition on the Star Online intranet web page. Groups may also be nominated for Stars Online for extraordinary acts. Nominations are entered online, and the committee members pair off to review each one during the weekly approval meeting. Factors the committee considers when reviewing nominations are: Is it a specific deed or general behavior? Is this above and beyond the individual s job responsibility? Did the nominee use his or her own resources? Was the nominee on the clock or his/her own time? Was it the person s own initiative and not for an organized charity? Does it pertain to the health of the community or did it occur on the hospital campus? the University of Miami s Jackson Memorial Hospital. Her fellowship brought her to a specialty she loves pediatrics. I love children, she said, and I love interacting with the families and helping them through, likely, some of the toughest times in their lives. UMMC s Children s of Mississippi outreach brings specialists such as Dr. Thomas-Messado closer to home for families in North Mississippi. Being a hospitalist in Tupelo means that if any child requires escalation of medical management, they wouldn t necessarily need to be airlifted or taken by ambulance to Jackson, she said. This will surely help with the financial burden a sick child may place on a family. Serving north Mississippi s children and families is a privilege, Dr. Thomas-Messado said. Children are so innocent, and they deserve reliable advocates, especially for their health, she said. They are the future! Stars Online encompasses three levels of recognition: Star awarded for a specific good deed or behavior that goes well above and beyond regular job expectations (must be job-related or occur on campus) Acknowledgment awarded for a specific good deed or behavior that may be part of regular job expectations Deferral not enough information to qualify as either a Star or an Acknowledgment When you want to say more than thank you, take time to nominate a Star! For more information, visit Stars Online on the intranet, call or mcrosby@nmhs.net. Page 7 October 20, 2017

8 Service Awards The following named employees recently received service pins in recognition of service milestones. Five Years Clinics Stephanie Cannon Brandy Crowley, Katie Gilliland Summer Box, Angileah Chase, Cassandra Cook, Scott Green, Wesley Kelley, Kayla Kilgore, Jessica Miller, Steven Parker, Karen Reid, Andrea Ringman, Dorothy Wilson Ten Years Clinics Marilyn Redmond NMHS Michael Alexander, Rebecca Chisholm, Lisa Lindsey Karen Perkins NMMC-Iuka Greg Butler-Ross, Christie Lancaster, Nancy McCalpin, Regina Pyle Leigh Anne Beasley, Cassandra Berry, Raymond Boykin, Sharon Brown, Donna Dye, Lee Fowler, William Hagan, James Harris, Alicia Hinton, Dr. James Lewis, Bobby Long, Dana Mann, Kristy Martin, Allison McGee, Karen Medlock, Samantha Miller, Tiffany Pounds, Christy Shumpert Fifteen Years NMHS Autumn McAlexander Mattie Dumas, Thelma Weeks Allison Bath, Christopher Bennett, Shangela Dabbs, Lekresha Dilworth, Brandon Lindsey, Jennifer Ray, Lisa Reeves Twenty Years Gina Brown, Melissa Williamson Shannon McCain, Tonya Watkins NMMC-West Point Bertha Matthews Twenty-Five Years Robert Stockwell Sonia Alford, Amelia Bennett, Candais Bostick, Tina Dulaney, Ann Hodges, Robin Philips, Beverly Smith, Cheryl Wheeler, Sandra Wilburn Thirty Years Joann Hollis, Ricky Price, Shirley Wood Thirty-Five Years Steve Hersey, Betty Lee, Rosemary Lust NMMC-Iuka Manager Attends Workshop Sonja Gilchrist, CDM (Certified Dietary Manager), CFPP (Certified Food Protection Professional), recently represented North Mississippi Medical Center-Iuka at the 2017 Mississippi Association of Nutrition and Foodservice Professionals (ANFP) Workshop. The ANFP is a national not-for-profit association established in 1960 that today has more than 14,000 professionals dedicated to the practice of providing optimum nutritional care through food-service management. Gilchrist, a certified dietary manager since 2004, has been employed with NMMC-Iuka since She became Dietary Services Manager at NMMC-Iuka in She and her husband, Ronnie Gilchrist, have three children: Nathan, 25; Victoria, 22; and Olivia, 16. Gilchrist enjoys spending time with her family and assisting with youth activities at her church. She has been named president-elect of the State of Mississippi Dietary Managers Association for 2018 and president for As president-elect, her duties will include organizing and conducting the spring and fall workshops and assisting the president in said duties. October 20, 2017 Page 8