HUMBOLDT SENIOR RESOURCE CENTER Job Description

Transcription

1 HUMBOLDT SENIOR RESOURCE CENTER Job Description JOB TITLE: DEPARTMENT: REPORTS TO: FLSA STATUS: PACE Center Manager Redwood Coast PACE Redwood Coast PACE Director FT Eempt APPROVED: August 2017 JOB SUMMARY: Under the supervision of the Redwood Coast PACE Director, has full responsibility for operation of the Redwood Coast PACE Center including management, staffing and budgeting responsibilities. Oversees the Interdisciplinary Team (IDT) services provided through the Center. ESSENTIAL DUTIES AND RESONSIBILITIES: 1. Coordinates all Center activities including care planning and implementation, preparation for IDT conferences, daily morning briefing, family conferences and all related follow-up. 2. Ensures HSRC hiring practices are followed for open positions. In collaboration with the Redwood Coast PACE Director assures recruitment, interviewing and hiring to fill open positions are completed within HSRC standard practices. Provides orientation, education, supervision and corrective action for key disciplines on the IDT. Direct reports may include the roles of: Social Worker, Dietitian, Physical and Occupational Therapists, Activity Coordinator, Center Receptionist/Coordinator, Care Coordinator and Personal Care Attendants staffed in the Center. 3. Provides day-to-day oversight of Redwood Coast PACE contract employees and services. 4. Provides leadership and facilitation of the IDT to achieve their goals. a. Ensures operational efficiency on a daily basis. b. Ensures that the IDT assesses eligibility of potential participants, develops therapeutic plans of care for enrollees and any change in condition or emergent issues or concerns are addressed according to regulatory requirements, PACE standards, policies and procedures, or IDT approved deadlines, goals or timelines. 5. Participates on the Redwood Coast PACE Management Team and serves as liaison between administration and staff. Provides leadership and participates on the Redwood Coast PACE Quality Assessment and Performance Improvement (QAPI) Committee and relevant sub-committees as required. 6. In collaboration with the PACE Social Worker and Enrollment Representative, ensures adherence to the enrollment process. Contributes to the enrollment process 2017 Center Manager Page 1

2 steps as needed. Ensures coordination between PACE Center staff disciplines to achieve efficiency and meet regulatory requirements for enrollment processes. 7. In coordination with the Redwood Coast PACE Director and Quality Assurance Coordinator, receives documents and resolves reports of participant rights violations, grievances, appeals and other issues related to service and quality of care. a. Accountable for the safety and health of Redwood Coast PACE participants and employees. Promotes safe work practices, conducts environmental rounds, attends to, investigates and reports accidents promptly, assists with medical surveillance, and provides PACE-specific safety training. Intervenes immediately when condition(s) eist which pose an immediate threat to participants, staff, contractors, visitors and others. b. Demonstrates respect for and promotes participant rights, including dignity, self-determination, access to care, confidentiality and independence. 8. Works collaboratively with the Redwood Coast PACE Director and Quality Assurance Coordinator to ensure adequate education, training and competency for PACE staff on the Redwood Coast PACE Policies and Procedures. 9. In coordination with the Primary Care Provider, Nurse, and Quality Assurance Coordinator, oversees the use of physical and chemical restraints for participants and ensures adherence to policies and procedures. 10. In coordination with the Primary Care Provider, Quality Assurance Coordinator, and Medical Record Coordinator, oversees the operation of the medical records system. Identifies improvements, corrections and/or training needs for staff to utilize the electronic health records to achieve accurate and timely evaluation of participant s plan of care. 11. In collaboration with the Facilities Supervisor, oversees the maintenance and repair of all non-medical and non-electrical equipment. 12. In coordination with the Quality Assurance Coordinator ensures Redwood Coast PACE emergency and disaster preparedness and reviews policy and procedures with staff at least annually. 13. Participates in program and policy development of Redwood Coast PACE. 14. Understands fiscal issues and is appropriately involved in meeting budget targets. 15. Consistently meets or eceeds Redwood Coast PACE targets for productivity. 16. Consistently meets or eceeds Redwood Coast PACE quality assessment and performance improvement targets. Continually seeks better ways for delivering services and communication with participants. 17. Consistently meets or eceeds Redwood Coast PACE customer services targets. 18. Understands the importance of community involvement and participates as appropriate in activities that link Redwood Coast PACE to its communities Center Manager Page 2

3 19. Serves as a supervisor to student interns and volunteers working within the professional discipline and program area. Participates actively in their training as a guide, teacher, and mentor. EDUCATION &/or EXPERIENCE: 1. Degrees and diplomas: Bachelor of Science in Nursing or advanced degree in Social Work, Public Health, or other related discipline. 2. Eperience: Five years eperience in Health Care or Social Services with at least two years supervisory eperience and one year working with a frail or elderly population. Knowledge of physical, social and mental health requirements of adult day care and PACE. LICENSES OR CERTIFICATES: 1. Achieve marketing certification for PACE enrollment. 2. Valid California driver s license with good driving record. Verification of completion of CPR (BLS) and first aid training. TB screening and successful completion of a health eamination by a hospital-designated nurse practitioner or physician is required for employment. JOB SKILLS: 1. Skills/Aptitudes: Ability to provide care for the frail elderly. Ability to work independently and to lead the Interdisciplinary Team. Good organizational and supervisory skills. Ability to handle comple interpersonal situations. Ecellent interpersonal interactions that result in team building. Ability to speak to community groups about HSRC programs, including PACE. 2. Time frame requirements: Ehibits the ability to prioritize and complete duties within an agreed upon time frame and to adjust personal schedule if required. 3. Fleibility requirements: Adapts appropriately to change of priorities and workload. 4. Pace requirements: Maintains a consistent level of productivity. 5. Communication skills requirements: Demonstrates sound verbal and written communication skills to convey information effectively. 6. Emotional temperament requirements: Maintains a positive attitude and balance in relationships with others in comple interpersonal situations. 7. Attention to detail requirements: Incorporates an understanding of detailed requirements in work activities. Ability to collect and analyze program data. PHYSICAL REQUIREMENTS: 1. Ability to sit at a desk and interact with a computer screen for etended periods of time. 2. Hand and arm strength sufficient to operate a keyboard for several hours each day Center Manager Page 3

4 3. Ability to lift up to 15 pounds. 4. Physical abilities sufficient to move between different staff work areas, communicate with staff and the public, operate a computer, produce reports, talk on the telephone, and travel to other Agency worksites. ANALYSIS OF PHYSICAL DEMANDS: Key (Based on typical week): N=Never; R=Rarely (Less than 1 hour per week); O-Occasional (1%-33% of time); F=Frequent (34%-66% of time); C=Constant (over 66% of time) Activity Frequency Activity Frequency N R O F C N R O F C Lifting/Carrying Twisting/Turning Under 10 lbs. Reach over shoulder lbs. Reach over head lbs. Reach outward lbs. Climb Over 100 lbs. Crawl Kneel Pushing/Pulling Squat Under 10 lbs. Sit lbs. Walk-Normal Surfaces lbs. Walk-Uneven Surfaces lbs. Walk-Slippery Surfaces Over 100 lbs. Stand Other Driving Keyboard/Ten Key Automatic Trans Fingering (Fine deterity) Standard Trans Handling (grasping, holding) Repetitive Motion-Hands Repetitive Motion-Feet The above statements are intended to describe the general nature of work performed. They are not considered as an ehaustive list of all job tasks performed. Redwood Coast PACE reserves the right to change job descriptions, work hours or work sites as required by the program. The Humboldt Senior Resource Center is a private, non-profit, multi-purpose senior center providing a continuum of social and health related services. The agency currently holds contracts with the California Department of Aging and Area One Agency on Aging. The Humboldt Senior Resource Center is an equal opportunity employer. We will not unlawfully discriminate against qualified applicants or employees with respect to any terms or conditions of employment based on race, color, national origin, ancestry, se, seual orientation, age, religion, physical or mental disability, medical condition, pregnancy, breastfeeding, gender identity, marital status, citizenship status, military or veteran status, genetic information, or other basis protected by applicable federal or state law. Employee Signature Date 2017 Center Manager Page 4

5 Revision: 3/14; 3/15, 8/ Center Manager Page 5