OAK HILL COMMUNITY PROGRAMS JOB DESCRIPTION PROGRAM SUPERVISOR GENERAL PURPOSE

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1 OAK HILL COMMUNITY PROGRAMS JOB DESCRIPTION PROGRAM SUPERVISOR GENERAL PURPOSE The Program Supervisor works in Community Residences, Day Programs, Supported Employment Programs and Supported Living Programs run by The Connecticut Institute for the Blind (CIB). This individual is responsible for ensuring that staff adhere to required CIB policies, DMR, ICF regulations, and the requirements of other regulatory bodies, in order to promote the integration of residents with disabilities into their communities and enhance the process of normalization, in keeping with the CIB mission statement. SUPERVISORY AND OTHER CONTACTS The Program Supervisor reports to the Vice President for Community Programs. This position involves supervision of managers and direct care staff for specific community residences or day programs. Program Supervisors have contact with staff they supervise and any individuals who fall within the range of the residents' programs, including parents and guardians, medical personnel, other staff, employers, and other people in the community. DUTIES AND RESPONSIBILITIES 1. Becomes familiar with CIB policies and procedures, and DMR and federal regulations (ICF/MR, and UR), which relate to services provided, in order to be able to ensure understanding, interpretation and application of such policies and procedures, and the smooth and effective operation of each facility. 2. Trains managers, direct care, support services, nursing and recreational staff by providing information pertaining to 1 above, on an on-going basis, to ensure that staff are familiar with those guidelines within which services should be implemented. 3. Monitors all other training provided to staff by CIB's training department, nurse coordinators, therapists and other specialists, to ensure compliance with current regulations. 4. Monitors services provided to ensure that they conform to CIB policies and comply with state and federal regulations and requirements, in the interest of meeting client needs. 5. Becomes familiar with all additional forms and formats required for program implementation in an ICF/MR certified residence, in order to ensure the use of such forms and formats by staff. 6. Meets with DMR and ICF inspectors to discuss program related and licensing issues, in order to remain informed of current regulations and requirements, and as a means of ensuring that client services meet required standards. 7. Oversees and assists in the preparation of group homes, day programs, supported living programs, and employment programs for licensing inspection.

2 8. Meets with regulatory representatives during inspections and follow-up visits, to facilitate the exchange of information which may be needed to ensure compliance and maintain licensing standards. 9. Assists the Assistant Director in the preparation of the ICF/MR certification application, (initial and annual), in order to ensure the continued functioning of the residence/site. 10. Prepares or assists in the preparation of correction plans which address deficiencies noted by ICF/MR, DMR, UR, Health/Sanitation, and Safety/Environment inspections, and monitors the documentation and implementation of corrective measures, in order to ensure compliance. 11. Monitors the documentation and filing of household data, clients' financial records, reports, activity schedules, fire drills and other relevant data, to ensure that they are complete and current. 12. Identifies and assesses the needs of clients in conjunction with the Interdisciplinary Team, and leads the team in developing and updating an Overall Plan of Services (OPS) for each resident, to ensure that clients' programs meet their needs, and are consistent, ongoing, and meaningful. 13. Develops, coordinates, reviews and revises strategies for implementing and documenting the implementation of the OPS, which may include lesson plans, activity schedules, data collection systems and checklists, as a means of reaching desired goals. 14. Develops, writes, and assists Managers and Behavior Specialists in the development and writing of behavior management programs for clients, to ensure that clients are provided with programs aimed at reducing such behaviors, and replacing them with skills and competencies. 15. Coordinates the preparation and presentation of DMR PRC's packet for restrictive programs requiring PRC approval prior to implementation, to ensure that such approval is in place if the need for the use of such programs arises. 16. Advises and assists the Assistant Director for Clinical Services in the following areas: * determining the need for specialists such as Nurses, Behavior Specialists and program providers. * in-servicing specialists in job and client specific requirements and directives. * monitoring services provided by such specialists. * securing quarterly reports from specialists. 17. Monitors the implementation of programs, and residents' participation, and assists in assessment and evaluation, to determine progress and the need for change. 18. Monitors the development, scheduling, and implementation of the education/vocation component of the IEP/OPS, by reviewing written data/progress reports quarterly, and visiting day program sites periodically, to ensure that all goals specified in IEP/OPS are addressed in the day program. 19. Coordinates the preparation of quarterly reports, quarterly/annual IDT meetings, and the documentation of regular and emergency IDT meetings, as a means of ensuring that clients' needs are addressed. 20. Develops documentation procedures and trains staff in their implementation, to ensure proper record keeping with regard to client-related information. 21. Oversees financial, medical and all other aspects of the management of programs, in order to ensure that all issues that affect the well-being of clients of clients are being addressed, and programs are operating effectively. 22. Monitors the medical and health issues of clients in relation to the duties and responsibilities of the Nurse Coordinator, to ensure that such issues are being addressed effectively.

3 23. Monitors all financial records involving residents' income and expenses, including DIM, SS, SSI, wages, personal bills and expenses, checking and savings accounts, and petty cash, in order to ensure that funds are used for the correct purposes, and residents' accounts are in order. 24 Monitors the operating budget to ensure that the household operates within the limitations of available funds, and funds are used for required purposes. 25. Completes an audit form prior to DMR inspections, to meet requirements and facilitate the inspection process. 26. Manages program/s ( group home, day program, etc.) in his/her portfolio in the absence of the manager, to ensure continued provision of services to clients. 27. Assists the Vice President - Community Programs in planning new programs to further the interest of clients, by seeking out and proposing services which reflect "best practices" in community-based programming. 28. Assesses the needs of prospective clients, communicating with families and advocates to ensure that services which are offered meet the needs of such clients. 29. Interviews and assists in the interviewing of applicants, to ensure the hiring of individuals who are capable of performing at the level required for carrying out the duties and responsibilities of positions. 30. Meets with staff, Vice President, and Assistant Director on a scheduled and as needed basis, to facilitate communication and the exchange of information relevant to meeting the needs of clients. 31. Assesses situations involving staff, which have disciplinary implications, determines those implications and implements appropriate disciplinary measures as needed, to ensure that staff behavior and the manner in which they provide services to clients conforms to CIB policies and DMR and federal regulations, so that client rights are protected, their needs are met, and CIB standards are maintained. 32. Develops awareness of, and addresses issues of concern with staff, to promote communication, understanding, clarification, and the continued provision of the highest level of services, in meeting clients' needs. 33. Completes an annual evaluation of the job performance of Managers, and other staff as needed, so that issues of concern in performance of duties may be addressed, and areas of strength may be recognized and encouraged. 34. Communicates and monitors communication with parents/guardians, advocates, and regulatory agencies, on behalf of CIB, and ensures timely follow-up and documentation. 35. Communicates with the Vice President - Community Programs and seeks direction from this individual regarding issues relating to policies, procedures and development. 36. Attends educational workshops; reviews professional publications; establishes personal networks; participates in professional societies to maintain professional and technical knowledge. 37. Remains on-call 24 hours per day, seven days per week. 38. Contributes to team effort by accomplishing related results as needed.

4 QUALIFICATION REQUIREMENTS Bachelors degree in Special Education, Psychology, Human Services, Social Work or other field related to developmental disabilities. 4 years of experience working directly with individuals with developmental disabilities: or an equivalent combination of training and experience. Knowledge, Skills and Abilities Demonstrated ability to assist individuals with disabilities to live and work in the community. Knowledge of how to best meet the needs of individuals with disabilities. Knowledge of, and commitment to non-aversive training techniques for behavioral change. Knowledge and understanding of current regulations for residential services, and the ability to implement them. Demonstrated management skills and ability to supervise professional and direct care staff. Demonstrated ability in assessing and planning for client needs, and ability to lead others in this process. The ability to define problems, collect data, establish facts and draw valid conclusions. The ability to work well under pressure. The ability to be flexible and dependable. The ability to interact professionally with staff, consultants, community service providers, agency representatives, parents, guardians and the public. Ability to develop a rapport with residents Ability to meet the requirements for Public Service Licensing. PHYSICAL DEMANDS Persons in this job must possess the physical and emotional health needed for effective and efficient completion of duties. Such individuals may be required to perform lifting and transferring activities and may also be required to restrain residents/program participants; may be exposed to risk of injury from abusive/assaultive residents. The following physical activities are performed within the frequency listed below: ** Sitting frequently Stooping/Squatting/Kneeling: occasionally Standing: occasionally Bending: occasionally Reaching: (overhead or below) floor to 24" occasionally Walking: frequently Balancing: occasionally Hearing: consistently Talking: frequently Using hands: consistently (for fine grasp up to gross push an pull activities) Using fingers: consistently (for fine grasp up to gross push an pull activities) Restraining: occasionally Blocking: occasionally Seeing: (close, far, color, depth), constantly Driving: (45 miles) frequently The following activities may also be required. Some activities are performed during CPR, some during Emergency First Aid, others during the application of Physical Management Training, lifting and transferring and other job duties.

5 1. Using arms in upward, inward, outward, and down ward motions in bent and extended positions. 2. Bending knees while sustaining body weight. 3. Maintaining standing balance during transfer in pivot and with knees bent. 4. Bending at waist while standing or kneeling. 5. Maintaining firm hand grasp. 6. Rising from crouch. 7. Turning head to side and lower chin toward chest, frequently. 8. Using arms in bent and extended positions to reach tie-downs and safety restraints, push/pull wheelchair, raise wheelchair over curbing/ramp. 9. Using leg, ankle and foot to apply leverage to wheelchair rear frame bar. 10. Using arms and hand to manually pump hydraulic lift.

6 Pounds may be required to handle if providing physical assistance to residents including handling occupied wheel chairs: Push occasionally 1ft. - 40ft Pull occasionally 3ft Lift 0-90 occasionally 2ft Transfer 0-90 occasionally 2ft Pivot occasionally 2ft Pounds required to handle during general housekeeping activities: Carry 0-50 occasionally 1ft - 20ft Lift 0-50 occasionally 1ft - 20ft WORK ENVIRONMENT Exposures: ( likely or possible, low to moderate levels) Muscular strain Temperature Caustics Fumes Noise Chemicals Vibration Odors Physical abuse Weather Molds Dust Communicable diseases ** occasionally 0% - 33% frequently 34% - 66% constantly 67% - 100% ProgSupv. (salaried-exempt) Paygrade 8 Updated 12/15/95, 10/97, 3/01