CHECKUP. inside. The votes are in, and the. Winners announced in 2014 Daily Journal Choice Awards. July 18, 2014

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July 18, 2014 Volume 22 Number 15 A PUBLICATION FOR NORTH MISSISSIPPI MEDICAL CENTER EMPLOYEES CHECKUP Pressure Ulcers...3 Barnes Crossing...3 SCMing Rap...4 Pickering Named...6 Ford Selected.

1 July 18, 2014 Volume 22 Number 15 A PUBLICATION FOR NORTH MISSISSIPPI MEDICAL CENTER EMPLOYEES CHECKUP Pressure Ulcers...3 Barnes Crossing...3 SCMing Rap...4 Pickering Named...6 Ford Selected...6 Sleep Open House...6 Taylor Retires...7 Clinic EOM...8 Ecru New Provider..8 Eyeglass Donation...8 inside Stars Online...9 Physician Shadowing...9 Winners announced in 2014 Daily Journal Choice Awards The votes are in, and the winners of the 2014 Readers Choice Awards were announced at a public event on June 26 and featured in a special insert in the newspaper on June 27. Readers were invited to participate in the online voting earlier this spring. After tabulating the votes, the Daily Journal named a winner and two finalists in each category. Those businesses and individuals were honored at a special event hosted by the Daily Journal at the BancorpSouth Arena. The newspaper insert included those names as well as those who were nominated for the various categories. The following listing shows the categories and honors received by various areas of North Mississippi Health Services: Massage Therapy Finalist: NMMC Wellness Center Nail Salon Nominee: NMMC Wellness Center Spa Family Practitioner Readers Choice: Dr. Brad Crosswhite Finalists: Terry Miller, FNP Nominees: Dr. Barry Jones, Dr. Bonnie Basler, Dr. Donald Smith, Dr. Richmond McCarty, Dr. Tim Albers, Dr. Billy Walton, Dr. Deanna Coker, Dr. Joe Jackson, Dr. Marcus Ueltschey, Donna Pritchard, NMMC interim president and chief nursing executive, accepted the Readers Choice Award on behalf of the medical center. Dr. Frank Laughlin, Dr. Julie Palmer, Kenny Cook, FNP, Mary Chance- Peeler, FNP, Dr. Michael Gipson, Michelle Turba, NP; Dr. Sharon Mitchell, Dr. Stephen Montgomery Fitness Center Readers Choice: NMMC Wellness Center Home Health Care Nominee: NMMC Home Health Hospice Care Finalist: NMMC Hospice Continued on next page

Awards Continued Hospital Readers Choice: North Mississippi Medical Center Medical Clinic Readers Choice: Barnes Crossing Urgent Care Finalist: West Tupelo Medical Clinic Nominees: Barnes Crossing

Deanna Nabors Physical Therapist Nominees: NMMC Outpatient Rehabilitation at Longtown Medical Park, NMMC Outpatient Rehabilitation at NMMC-Pontotoc Daycare Finalists: NMMC Child Care Center Dr.

The NMMC Child Care Center was named a finalist in the 2014 Daily Journal Readers Choice Awards. Cheryl Wheeler, director of the NMMC Child Care Center, won one of the door prizes awarded that night.

2 Awards Continued Hospital Readers Choice: North Mississippi Medical Center Medical Clinic Readers Choice: Barnes Crossing Urgent Care Finalist: West Tupelo Medical Clinic Nominees: Barnes Crossing Medical Clinic, Fulton Medical Clinic, IMA-Tupelo, Med Serve, Pontotoc Medical Clinic, Saltillo Medical Clinic, Work Link Pediatrician Nominee: Dr. Deanna Nabors Physical Therapist Nominees: NMMC Outpatient Rehabilitation at Longtown Medical Park, NMMC Outpatient Rehabilitation at NMMC-Pontotoc Daycare Finalists: NMMC Child Care Center Dr. Brad Crosswhite and his wife, Angie, were all smiles after he took top honors in the Daily Journal s readers poll in the Family Practitioner category. The NMMC Child Care Center was named a finalist in the 2014 Daily Journal Readers Choice Awards. Cheryl Wheeler, director of the NMMC Child Care Center, won one of the door prizes awarded that night. She was joined that evening by her husband, Ken Wheeler, NMMC Director of Security. Sallye Wallace and Edwin Crenshaw accepted the Readers Choice Award for the NMMC Wellness Center for Fitness Center. In addition, the NMMC Wellness Center was a finalist for Massage Therapy and a nominee for Nail Salon. July 18, 2014 Page 2

Pressure Ulcer Presentation Promotes Teamwork Rooms 9 and 10 of NMMC-Tupelo s Education Center were recently transformed into the Land of Oz to teach front-line staff the importance of preventing

The Education Council of NMMC s Shared Governance used the Wizard of Oz theme to mark the end of a year-long emphasis on pressure ulcer prevention.

The group selected the Wizard of Oz theme to expand the teaching to include an emphasis on teamwork, overcoming barriers to excellent preventive Hollie Moffatt, playing the part of the Scarecrow.

care and explaining the use of pulling the Andon Cord to learn from our defects.

3 Pressure Ulcer Presentation Promotes Teamwork Rooms 9 and 10 of NMMC-Tupelo s Education Center were recently transformed into the Land of Oz to teach front-line staff the importance of preventing pressure ulcers. Initially, NMMC s incidence of pressure ulcers had dropped, but the numbers went up in the spring. The Education Council of NMMC s Shared Governance used the Wizard of Oz theme to mark the end of a year-long emphasis on pressure ulcer prevention. This followed the fall presentation, House of Pressure, which highlighted the importance of preventive measures and prompt assessment and treatment to minimize adverse patient outcomes. The group selected the Wizard of Oz theme to expand the teaching to include an emphasis on teamwork, overcoming barriers to excellent preventive Hollie Moffatt, playing the part of the Scarecrow. uses song to teach (from left) Sherry Gaskin, outcomes manager, and Marla Williams and Jeana Bell, data analysts, pressure ulcers prevention and identification tips. care and explaining the use of pulling the Andon Cord to learn from our defects. Shown above are, front row, Hollie Moffatt of Continuing Education, Scarecrow; and Mary Jo Beeman of the Women s Hospital, Wicked Witch of the West; and back row, Heather Bowen of the Patient-Focused Improvement Department, Dorothy; Sherry Payne of Behavioral Health, Cowardly Lion; Candais Bostick of Pediatrics, Glenda the Good Witch; Pat Word, nurse manager of 1 West/Rehabilitation Institute, Wizard of Oz; and Kaye Duncan of Continuing Education, Tin Man. All of the cast members were RNs who volunteered their time to help with this inservice. They work in diverse departments throughout the medical center: education, outcomes and nurse managers, as well as staff nurses from various areas. Many are in the ADVANCE program and some are members of Shared Governance Councils. Barnes Crossing Welcomes New Nurse Practitioners Barnes Crossing Medical Clinic welcomes two new providers board-certified family nurse practitioners Denise Fava and Codi Hallmark. Fava received her bachelor s degree in nursing from the University of Mississippi, and her master s degree from the University of Mississippi Medical Center in Jackson. Hallmark received her bachelor s degree from Mississippi State University, and her master s degree in nursing from Vanderbilt University School of Nursing in Nashville. Denise Fava Codi Hallmark Page 3 July 18, 2014

SCMing Rap Video Introduced To celebrate the successful implementation of the new electronic medical record through the Sunrise Clinical Management System, North Mississippi Medical Center launched a

Dr. Ashley Harris (Chorus) SCMing, wha-cha talkin about Sunrise charting, what it s all about. SCMing, we re getting it done Sunrise charting, till the entry s all done.

4 SCMing Rap Video Introduced To celebrate the successful implementation of the new electronic medical record through the Sunrise Clinical Management System, North Mississippi Medical Center launched a video featuring physicians and staff. The video aired on ENTV. Special thanks to the physicians and staff who participated in the SCMing rap. SCMing Rap (Words and Lyrics by MIS & Education Staff Members) Well one fine day the word came down, that a brand new record was a comin to town. Not a record for sports or even for singing But a record for patients and the care they re a needin So we looked high and low and found what we liked But with new comes change and even some fights. Dr. Ashley Harris (Chorus) SCMing, wha-cha talkin about Sunrise charting, what it s all about. SCMing, we re getting it done Sunrise charting, till the entry s all done. Now some came easy and some came hard, Some threw a fit and some even sparred. Then some were cool and some were sassy. Some said (bleep) and some acted classy. Some were champions and they led the way, But all see the reason in this new chartin day. Repeat Chorus Now we re all in this, we re all here to say That sunrise chartin is here to stay. We ve come so far and done so much Time to be proud ~ with shoutin and such. Here we are and what we re tryin to say, That Sunrise chartin is the only way! Dr. Martin Lee Dr. James Rish Continued on next page July 18, 2014 Page 4

Family Medicine Residency Program Gary Harper Teresa Golding, Crystal Davis and

Noelle Denton, Rob Stone, Scotty Shook and Kimberly Montgomery NMHS MIS Relics

our employees used computers that were wired to the Main Frame Computers.

5 SCMing Continued Drs. Sarah Barowka, Lee Magro and Kit Melton, standing, and Eddie Johnson of the NMMC Family Medicine Residency Program Gary Harper Teresa Golding, Crystal Davis and Iris Winfun NMMC Women s Hospital employees, from left, Dana Hobby, Lydia Thomas, Noelle Denton, Rob Stone, Scotty Shook and Kimberly Montgomery NMHS MIS Relics Before the introduction of personal computers, laptops, Smart phones and ipads, our employees used computers that were wired to the Main Frame Computers. Before the introduction of a mouse on a PC, our physicians and staff used light pens to enter orders. Before the introduction of jump drives, CDs and external hard drives, our data was backed up on floppy discs. Before the invention of the Internet, computers were heavy, clunky and made to last. Page 5 July 18, 2014

Pickering Named Director of Radiation Oncology North Mississippi Medical Center has named Jackie Pickering the new director of radiation oncology at the NMMC Cancer Center.

She is a graduate of Shannon High School, and received her associate s degree in radiologic technology from Itawamba Community College in Fulton.

, and in 2011 received her bachelor s degree in health sciences from the University of Mississippi in Oxford. She and her husband, Kenny, have one son, Alex, who is 16.

6 Pickering Named Director of Radiation Oncology North Mississippi Medical Center has named Jackie Pickering the new director of radiation oncology at the NMMC Cancer Center. Pickering began serving as interim director in January. She began her career at NMMC as a staff radiation therapist in 1990, and was promoted to chief radiation therapist in She is a graduate of Shannon High School, and received her associate s degree in radiologic technology from Itawamba Community College in Fulton. She received her certificate in radiation therapy from Vanderbilt School of Radiation Therapy in Nashville, Tenn., and in 2011 received her bachelor s degree in health sciences from the University of Mississippi in Oxford. She and her husband, Kenny, have one son, Alex, who is 16. The family attends Tupelo Church of God, where Pickering and her husband serve as adult Sunday School teachers and her son works with the sound and media. I look forward to serving in my new role in this department where I started my career 24 years ago, Pickering said. I have enjoyed seeing this department and technology grow and advance through the years. Ford Selected as Director of Employee Health North Mississippi Medical Center recently named Kathy Ford, RN, of Amory, director of the Employee Health Department. Ford has worked in the Employee Health Department for nine years, where she has served as the Workers Compensation Case Manager and then as Employee Health Supervisor. At age 16, Ford started work as a nursing assistant. In 1976 she completed the LPN program at Itawamba Community College. In 1991 she graduated with honors from ICC with an associate s degree in nursing. She is currently pursuing her bachelor s degree in nursing at Mississippi University for Women. She is an active member of the American Association of Occupational Health Nurses. Ford is a resident of Monroe County, where she is involved in church and community events. In 2011, she assisted in the search and rescue efforts after the Smithville tornado. She participated in 8 Days of Hope and coordinated housing of volunteers from all over the United States for 18 months after the storm. She and her husband have two daughters Lauren Sloan and April McVay and five grandchildren. NMMC s Sleep Disorders Center Hosts Open House Kris Witcher, sleep lab technician with North Mississippi Medical Center s Sleep Disorders Center, shows Amanda Haynie and Mandy Stanton of A&A Home Health Equipment one of the new sleep study rooms. The center hosted an open house on July 10 to introduce its new facility and celebrate the center s 25th anniversary. The center, located at 1845 S. Green St., has 14 beds for overnight observations and is the largest sleep disorders center in the state. For more information, call (662) or THE DESK ( ). July 18, 2014 Page 6

Taylor Retires from Ambassador Job Gail Taylor recently retired after more than 27 years of welcoming patients and guests to North Mississippi Medical Center.

7 Taylor Retires from Ambassador Job Gail Taylor recently retired after more than 27 years of welcoming patients and guests to North Mississippi Medical Center. A native of Memphis, Taylor left home at age 15 and joined extended family in Saltillo. She went to work at the Blue Bell factory in Tupelo and stayed there many years before getting hired at Arvin Industries; she worked there until the factory closed. In February 1987 she joined the NMMC staff part-time filling orders in the Supply, Processing and Distribution Department. In August she was hired full time. After more than six years in SPD, Taylor was offered one of 13 positions in the new Ambassador Services Department. She worked in the Admission/ Discharge area and Emergency Department, and then transferred to Longtown Medical Park when it opened in She has been a fixture at that post for more than 16 years. I ve always had a love for people and wanted to help, Taylor said. I m not a nurse or health care professional, but I can serve people in other ways with a smile, help them in and get them things they need. At Longtown Medical Park, Taylor had the opportunity to befriend all sorts of patients, many after devastating illness or injury. She has seen Pediatric Rehabilitation patients grow from infants through school-age and watched their progress in therapy. I see people come a long way in Rehab. It s such a blessing to see people come in wheelchairs and later walk out on their own, she said. All of us have problems, but being here will humble you. I realize how blessed I am, and I m amazed by their positive attitudes. We have a wonderful hospital with wonderful services, but the kindness we show when we treat someone like family and show that we care that s what people notice. Co-workers at Longtown Medical Park sent Gail Taylor (third from right) off with a retirement reception in her honor June 26. NMMC will always hold a special place in Taylor s heart, not only because six generations of her family have been treated here, but because of the friendships she has made. I feel like I am leaving a family, they have been so dear to me, she said. We ve shared so many happy times, and they have been there for me through sad times. As happy as I am to retire, I m just as sad to leave. Taylor has much to keep her busy during retirement. She plans to spend as much time as possible with Jerry, her husband of seven years. We got started late in life, so I look forward to spending time with him, she said. They share four children, eight grandchildren and three great-grandchildren. They look forward to visiting those who are scattered throughout Mississippi, Arkansas, Louisiana, Tennessee and North Dakota. The Taylors attend Living Water Community Church in Eggville and frequently attend area gospel singings. One of her retirement goals is to learn to crochet and knit. Retirement is exciting and a little scary at the same time, Taylor said. I just look forward to the fact that I don t have to set an alarm. I told some people that I might even throw my clock away! Page 7 July 18, 2014

Lindley Selected as Clinic s EOM North Mississippi Medical Clinics recently named Sherry Lindley of Booneville as the June Employee of the Month.

Sherry joined North Mississippi Medical Center in 2007 as a RN in the Emergency Department, and after a year transferred to the Family Medicine Residency Center as nursing supervisor.

She received her bachelor s degree in nursing from Mississippi University for Women in Columbus.

8 Lindley Selected as Clinic s EOM North Mississippi Medical Clinics recently named Sherry Lindley of Booneville as the June Employee of the Month. Lindley serves as the clinical automation and efficiency coordinator in the NMMCI Best Practices and Innovations Department. Sherry joined North Mississippi Medical Center in 2007 as a RN in the Emergency Department, and after a year transferred to the Family Medicine Residency Center as nursing supervisor. She is a graduate of Wheeler High School and received her associate s degree in nursing from Northeast Mississippi Community College in Booneville. She received her bachelor s degree in nursing from Mississippi University for Women in Columbus. Sherry embraces every opportunity to impact the lives of our patients and has passion for improving health outcomes, said a coworker who nominated Lindley. Sherry encompasses the qualities that I would seek in others. She is a Godly woman, kind, understanding, compassionate, forgiving and trustworthy, just to name a few. It is a true delight to work alongside her. Lindley says her favorite part of her job is helping employees who work in direct patient care. I love working with employees throughout the organization on a daily basis to help improve processes, she said. I want to help them be able to provide the best patient care possible. She and her husband, Chris, have been married for 22 years and have two children Grant and Cristyn. The family attends Church of the Crossroads in Corinth. The Employee of the Month honor recognizes employees with exemplary job performance and customer service skills, as well as community involvement. Ecru Medical Welcomes New Provider Ecru Medical Clinic welcomes Holly Wood, certified family nurse practitioner. She joins nurse practitioner Leslie Hale at the clinic. Wood received her bachelor s and master s degrees in nursing from Mississippi University for Women. She is a member of the American Academy of Nurse Practitioners and the Mississippi Nurses Association. Wood has worked in health care since She and her husband, Kevin, have been married since They have three children Jackson, Sara Catherine and Sophie. Ecru Medical Clinic is located at 202 Main St. in Ecru. Clinic hours are 8 a.m.- 5 p.m. Monday through Thursday, and 8 a.m.-noon on Friday. For appointment information, call (662) Eyeglasses Donated Cheri Nipp (right), an occupational therapist with North Mississippi Medical Center s Low Vision Rehabilitation Program, presents Lions Club of Tupelo president Lee Johnson with more than 700 pairs of eyeglasses collected throughout NMMC. During National Low Vision Awareness Month in February, Nipp spearheaded an NMMC collection drive for used eyeglasses, sunglasses and reading glasses. The Lions Club will distribute the eyewear to those in need in third world countries. In addition, NMMC and the Lions Club collected about 300 pairs of eyeglasses for the Tree of Life Free Clinic. July 18, 2014 Page 8

Employees Honored for Outstanding Acts Joyce Olmstead, continuing education coordinator at NMMC-Tupelo, and James Daniels, a security officer at NMMC-West Point, were recently recognized by Stars

9 Employees Honored for Outstanding Acts Joyce Olmstead, continuing education coordinator at NMMC-Tupelo, and James Daniels, a security officer at NMMC-West Point, were recently recognized by Stars Online for quick action that helped save someone s life. Olmstead was watching her husband compete in a tennis tournament at Old Waverly in West Point. When someone asked for a doctor, Olmstead identified herself as a nurse and offered to help a 65-year-old man who was experiencing chest pain. Recognizing the man was in danger, she sent for the club s AED and asked someone to call When the man went unconscious with no pulse and stopped breathing, Olmstead began CPR. Daniels, who works part-time at Old Waverly, brought the club s AED and applied the pads for shock therapy. He assisted Olmstead with CPR, and the man regained consciousness just before the ambulance arrived. The next day the gentleman s daughter sought Joyce out at the tournament as her Dad s doctor had told her that whoever was the first responder had definitely saved the man s life, Olmstead s nomination states. What a great story of an employee who cares for her community both on and off the clock. I am so proud of James, doing the right thing without hesitation, Daniels nomination states. He saved a life. NMMC-West Point employees were recognized with a Group Star for their compassion. The parents of a two-week-old baby who was transported to a Jackson hospital had no money for travel or accommodations. The NMMC- West Point staff collected more than $500 to help them make the trip with their baby. If you see someone performing in an extraordinary manner like these, nominate him or her for Stars Online. Physician Shadowing Program Participating in NMMC s Physician Shadowing Program, June 9-27, were (front row, from left) Kerri Camp of Tupelo, Mississippi State University; Katelyn Mitchell of Pontotoc, MSU; (middle row, from left) Caitlin Henley of Olive Branch, MSU; Danna Nobile of Tupelo, University of Mississippi; Katherine Harriel of Gulfport, MSU; Blake Smith of Booneville, UM; (back row, from left) Sarah Farmer of Tupelo, Mississippi College; Brent Treadway of Coldwater, UM; and Rosalyn Campbell of NMMC s Employment Services Department, who coordinates the program. The Health Care Foundation of North Mississippi funds the program through the P.K. Thomas Jr., M.D., Endowed Scholarship Fund. Students in the Physician Shadowing Program must have completed their second year of college in pursuit of a medical career. During the program, they spend time with family physicians, surgeons, radiologists, cardiologists and emergency physicians. Each student receives hourly compensation, a lab coat and support materials. Page 9 July 18, 2014

CHECKUP. inside. National Cancer Survivors Day Celebration Held. June 19, West Point Service...2. Pontotoc EOQ...3 NMMC EOM...

CHECKUP. inside. National Cancer Survivors Day Celebration Held. June 19, West Point Service...2. Pontotoc EOQ...3 NMMC EOM... June 19, 2015 Volume 25 Number 12 West Point Service...2 Pontotoc EOQ...3 A PUBLICATION FOR NORTH MISSISSIPPI MEDICAL CENTER EMPLOYEES CHECKUP National Cancer Survivors Day Celebration Held NMMC EOM...4