Torrance Memorial & Miller Children s Hospital Long Beach Form Alliance

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1 VOLUME 6 ISSUE 9 September 2014 In This Issue Torrance Memorial & Miller Children s Hospital Long Beach Form Alliance..P 1 Tap and Go With TAG..P 2 Medical Executive Comm. Approvals...P 3 Lundquist Tower Opening Celebration Events P 3 Lundquist Tower Preview....P 4-7 The Big Transition to Lundquist Tower: Key Dates - What You Need to Know..P 8 American Heart Association s Heart Walk..P 9 Medical Staff Calendar......P 10 New Practitioners on Staff.....P 11 Physician Roster Updates....P 12 ProgressNotes MONTHLY MEDICAL STAFF NEWSLETTER Torrance Memorial & Miller Children s Hospital Long Beach Form Alliance Two of Los Angeles County s most prominent hospitals Torrance Memorial Medical Center and Miller Children s Hospital Long Beach have formed an alliance to expand access to comprehensive, specialized, pediatric hospital care for South Bay communities. Pediatric specialty care physicians from Miller Children s Hospital Specialty Group are providing inpatient consultations for pediatric inpatients in the Torrance Memorial pediatric unit as part of their partnership to build a comprehensive pediatric specialty hospital program. Pediatric specialties represented include pediatric orthopedics, general surgery, pulmonary, gastroenterology, infectious disease and more. We look forward to combining the resources of our two outstanding facilities to offer South Bay families specialized pediatric care close to home, says Craig Leach, president and CEO of Torrance Memorial Medical Center. The physicians at Miller Children s are highly skilled in their sub-specialties and care for some of the most complex pediatric cases. It is a tremendous benefit to our community to be able to offer this breadth of expertise within our hospital. Over the years physicians from Miller Children s have had a strong presence in our community, with many of its physician specialists already caring for our pediatric patients at Torrance Memorial. This partnership is the perfect way to ensure that care not only continues, but expands during a particularly challenging time in health care. Children s health care needs are different from adults, explains Diana Hendel, PharmD, CEO of Miller Children s Hospital Long Beach, Long Beach Memorial and Community Hospital Long Beach that are part of Memorial Care Health System. As pediatric sub-specialists, our physicians have completed years of additional training to care for children and their still growing bodies. Our physicians are excited to join with Torrance Memorial in expanding this specialized care to South Bay families. Children s hospitals are the backbone of the nation s pediatric health care infrastructure, adds Barry Arbuckle, PhD, president and CEO of MemorialCare Health System, which includes six hospitals and more than 200 care locations in Los Angeles and Orange counties. The opportunity for Miller Children s to expand its reach and join forces with Torrance Memorial will result in great benefits for South Bay families and physicians. We are looking forward to this long-term strategic collaboration with Torrance Memorial, one of the region's premier hospitals. 1

2 Tap and Go With TAG Coming Soon to the Lundquist Tower! FREQUENTLY ASKED QUESTIONS Q: What is Tap and Go? A: Tap and Go utilizes an application called Imprivata OneSign that uses a single username and password to gain access to several key applications on clinical workstations. Q: How does TAG work? A: Once enrolled, users can tap a badge on a card reader, which will automatically log the user into the workstation. If the user taps into another workstation the current session moves to it automatically. There s no need to reopen applications or files on which the user had been working. Q: How difficult is it to enroll? A: It s simple. Enrolling requires only your badge and less than two minutes to complete. Q: What password should I use? A: Tap and Go uses your Torrance Memorial Active Directory login and password. If you do not have these already, they will be given to you at the time of training. Q: What if the Tap and Go card reader isn t working?: A: You re still able to login to any TAG workstation with your username and password using the workstation s keyboard. Q: How do I ensure a workstation is secure once I walk away? A: Once you tap your badge on the reader, your session will close and the screen will return to the OneSign credentials screen. Q: What happens if my password expires? A: Imprivata OneSign will prompt you to fill in your old password and then choose a new password. Once Imprivata OneSign registers the change, you re able to start using your badge to access workstations again. Still need Help? Call the TMMC Service Desk x4357 2

3 Medical Executive Committee Approvals Items approved at the last Medical Executive Committee meeting can be viewed by using this website link and selecting the particular month: If you have any questions, please contact the Medical Staff Services Department at (310) Lundquist Tower Opening Celebration Events It seems like just yesterday it was late March South Bay residents, community leaders and California dignitaries picked up shovels to break ground on the Lundquist Tower that would serve to expand services provided by Torrance Memorial s original Lomita Blvd. Central Tower, built in We are now less than three months away from the tower s grand opening. Mark your calendar now for these events planned to celebrate this milestone. SAVE THE DATES! Tuesday, September 16, 2014 Medical Staff Exclusive Grand Opening & Dedication (business attire event for Torrance Memorial physicians on staff & their spouses) Please reply to Foundation@tmmc.com or no later than Sept. 5, :30 p.m. - 8:30 p.m. VIP tours and reception with wine and hors d oeuvres 6:15 p.m. Program with updates from Craig Leach, president and CEO, Thomas Simko, M.D., chief of staff, as well as Melanie and Richard Lundquist. Friday, September 19, 2014 Community Open House 6:00 a.m. - 8:00 a.m. and 2:00 p.m. - 5:00 p.m. Guided tours and refreshments Saturday, September 20, 2014 Community Open House 10:00 a.m. - 4:00 p.m. (11:00 a.m. Dedication, Ribbon Cutting, Remarks) Guided tours, refreshments and gourmet food trucks, health information, screenings, ask a doctor, musical entertainment, pet visitation dogs and auxiliary clowns, activities for kids, photo booth and passport to health raffle 3

4 Lundquist Tower Preview LUNDQUIST TOWER KEY FACTS: The water feature that will greet visitors at the new tower s south entrance. The Lundquist Tower comprises 390,000- squarefeet, which includes seven floors and a basement level. It will offer 256 private patient rooms, which will increase our total number of beds to 446 active licensed beds. There are 12 high-speed elevators: four public, five for staff (including one for soiled linens and food trays), one in the OR, one for the cafeteria and one designated for ED trauma patients that can fit an entire team). Five connecting corridors to the existing tower: one at the basement level; two on the first level; and two on the second level. One of 256 private patient rooms in the Lundquist Tower. Distributed caregiver stations offer a windowed view of each patient room. They will feature task chairs, a computer and phones, along with a builtin infection control supply closet. (Say goodbye to yellow carts!) A built-in patient lift will be in 88 rooms. PATIENT ROOM KEY FACTS: Patient rooms will be 30 percent larger than in the existing hospital. Each room will have a four-digit room number (patient rooms in the existing hospital have three-digit room numbers) All rooms will feature a comfortable visitor chair with a tablet arm for use with electronic devices. The patient rooms in Med/Surg and PCU will feature a sleeper chair for family members. 112 rooms will offer in-room dialysis. 88 rooms will include built-in patient lifts. Artwork of California scenes will appear on patient headwalls. Footwalls will feature 40-inch, high-definition TV monitors that also serve as computers. The Lundquist Tower will offer five Patron patient rooms. Each will feature a fold-out sleeper sofa, two lounge chairs with tablet arms, two windows and table space. 4

5 NURSE STATION KEY FACTS: Lundquist Tower Preview The nurse stations are designed with a balance of privacy for the caregivers, while at the same time providing a welcoming feeling for the public. There is a meeting table built into the design of the station to make impromptu collaboration convenient. Each nursing unit will have two nutrition rooms (four per floor), which offer ice-makers and refrigerators in close proximity to patient care areas. They are locked for use by hospital staff only to provide snack foods, juices, etc. to patients. One of the PCU nurses stations. FLOOR-BY-FLOOR HIGHLIGHTS: Basement: Primary Features Central Supply, Inpatient Pharmacy, Sterile Processing and the Central Utility Plant. First Floor: Main Lobby, Imaging/Radiology, Admitting/Pre-Testing, the Café, Dietary Services, Chapel, Gift Shop, Healing Garden, public and staff elevators. The Information Desk in the Grand Lobby will greet visitors upon arrival to the Lundquist Tower. A close-up view of the wave textured wall behind the Information Desk. Admitting/Pre-Testing offers enclosed areas for patient and visitor privacy. The Imaging Department will feature seven pretesting examination rooms, along with a new MRI machine, one CT scanning unit (with room for a second unit) and three ultrasound rooms. The CT scanning unit on the first floor. 5

6 Lundquist Tower Preview First Floor (continued): The Gift Shop will feature a welcoming glasswalled entrance designed in the spirit of Hudson News, a chain of newsstands located primarily in major transportation hubs, such as airport and train terminals. The Healing Garden, located between the Lundquist Tower and North Wing, features seating, water-efficient landscaping, fountains, and sun and shade to help patients, visitors and staff relieve stress and connect with nature. The Lundquist Tower Café will offer indoor seating for 150 and outdoor seating for 50 in a covered patio area. Shortly after the new tower opens, Jared s Café will be closed for one year for renovations. A hard-scaped patio was installed for TCU patients located between the Lundquist Tower and the existing tower, which can accommodate wheel chairs and emergency vehicles. A Coffee Kiosk will offer salads, sandwiches and other grab and go dining options. 6

7 Lundquist Tower Preview Second Floor: Surgery, Interventional Radiology, Cath Lab, Pre-op/Post-op, Satellite In- Patient Pharmacy, Visitor Waiting Room. The second floor features a large Waiting Room, where visitors will gather to wait for loved ones to finish surgery. Other floors will feature smaller visitor lounges. Inside the Waiting Room a Patient Status Board will provide updates to families using a private patient code system, while their loved ones are in Pre-Op, Surgery and Post-Op recovery. Additional boards will be located in the first floor lobby and in the Café The Pre-Op Care Unit features 18 bays located on the exterior, windowed side of the hospital to allow for natural light and a less institutional environment. Both Pre-Op and Post-Op allow space for families to remain present with their loved ones during and following surgery. Third Floor: Progressive Care Unit (26 beds), PCU Visitor Lounge, Satellite Pharmacy, Respiratory Workroom, ICU (24 beds), ICU Visitor Lounge. Fourth Floor: Twelve new Operating Room suites are 35 percent larger than the older Operating Rooms in the existing hospital. Progressive Care Unit (26 beds), PCU Visitor Lounge, Radiology, Respiratory Workroom, Satellite Pharmacy, Cardiovascular ICU (12 beds), Burn ICU (12 beds), ICU Visitor Lounges. Fifth Floor: Progressive Care Unit (26 beds), Visitor Lounge, Dialysis Workroom, Med/Surg (26 beds). Sixth Floor: Med/Surg (52 beds), Visitor Lounge, Physical Therapy Workroom. Seventh Floor: Med/Surg (52 beds), Visitor Lounge, Inpatient Endoscopy Suite. One of the many Visitor Lounge areas where friends and family members can relax during a loved one s care. One of several staff lounges throughout the Lundquist Tower. One of several Lundquist Tower conference rooms. 7

8 The Big Transition to Lundquist Tower: Key Dates - What You Need to Know COMPLETED AUGUST 20 OCTOBER 8 LUNDQUIST TOWER TURNOVER What happened? On July 2 the Office of Statewide Health Planning and Development (OSHPD) surveyed the tower and granted the final certificate of occupancy. McCarthy Construction turned over the keys to Lundquist Tower to Torrance Memorial. ONGOING FACILITY ACTIVATION PLANNING What is happening? Committees are meeting to complete all the tasks required to create an environment in which we can provide safe and efficient patient care inside the new tower. SUPERUSER TRAINING What is happening? Staff members have been identified who will be the primary resources for various training and orientation activities related to the new building and its technology, systems and equipment. NOW - SEPTEMBER IMPLEMENT LICENSING PLAN What will happen? Assemble information required to assure we meet licensing standards when we are surveyed by the California Department of Public Health (CDPH) in October. JULY 14 - AUGUST 29 FIRE LIFE SAFETY TRAINING, TOURS AND DE- PARTMENT SPECIFIC TRAINING (During Vision sessions for employees who will work in the Lundquist Tower) What will happen? Employees who will work in the building will receive fire life safety training. They will watch a video and take a brief post test. Staff will be oriented to the Lundquist Tower and will participate in scavenger hunts and other training activities to validate that they understand the critical elements of their new environment.ly 14 AUGUST 29 DAY IN THE LIFE #1 What will happen? A dress rehearsal for Day 1 of operations, Superusers will participate in a full day of scenarios that will be played out in the Lundquist Tower. Simulations of anticipated day-to-day activities will take place so that process gaps and other issues can be identified. In addition this is a good opportunity to validate functionality of all equipment such as pneumatic tubes, telephones and Omnicell Units (OmniRx Automated Medication Dispensing System). SEPTEMBER 10 DAY IN THE LIFE #2 What will happen? Building on the lessons learned from Day in the Life #1, this full day session will further test systems and interdisciplinary workflows to confirm processes and ensure communication mechanisms are trouble-free. GOAL: BY OCTOBER 1 FIT UP What will happen? The Lundquist Tower will be fully equipped and a majority of supplies and materials will be placed in all departments of the building. The objective is to have the building prepared to treat patients, although some reuse supplies and equipment will be relocated during the move period in November.ARLY OCTOBER EARLY OCTOBER LICENSING PREPARATION AND MOCK SURVEY What will happen? Staff will be coached and assisted with what they can expect during the CDPH licensing survey. DAY IN THE LIFE #3 What will happen? The final house-wide validation of department specific and integrated processes in the Lundquist Tower, Day in the Life #3 will focus on operational readiness and will confirm that all critical issues are resolved in preparation for Day 1 in the new facility.octo MID - LATE OCTOBER CDPH LICENSING VISIT What will happen? The California Department of Public Health will survey the Lundquist Tower to confirm that we are in compliance with Title 22 standards in order to care for patients safely and appropriately. They will be on campus for a number of days and in addition to evaluating the Lundquist Tower, we should remember they can visit any area of our campus. OF NOVEMR WEEK OF NOVEMBER 10 DEPARTMENT MOVES BEGIN What will happen? Designated departments will be relocated to the Lundquist Tower with the assistance of a relocation firm that specializes in hospital moves in accordance with a pre-determined plan.vember NOVEMBER 16 PATIENT MOVE DAY What will happen? Patients will be moved from their rooms in the ICUs, Burn Unit, PCUs and Medica/Surgical Units over to rooms in the Lundquist Tower. There will be a carefully planned patient sequence and protocols for the move. GOAL: BY OCTOBER 1 Save the Date General Staff Mee ng October 22, :00 Noon Hoffman Health Conference Center 8

9 American Heart Association s Heart Walk For over 20 years Torrance Memorial has had a team of walkers that help raise money and awareness for the AHA by participating in the American Heart Association s Heart Walk. Employees from many different departments sign up as team captains and come up with very clever team names and then the competition begins to have the biggest team, the most funds raised, and most importantly log the most amount of steps taken to train for the walk. Every year we make a unique team t-shirt and registered walkers help distribute the t-shirt for a $25 donation to the AHA which can be used toward their personal fund raising goal. Last year we had 140 walkers and raised $16,000. With your help our team can be bigger and better just like your fitness level. Please go to heartwalkla.org and register as a team captain or find a team to join. Be a part of the tradition and register to walk today. The Heart Walk is a 5K walk fundraising event that raises awareness about cardiovascular health and supports the mission of the American Heart Association. Event Details Date: September 14, 2014 Location: Rainbow Lagoon Park, Shoreline Village Address: Shoreline Village Drive and Linden Avenue, Long Beach, CA Time: Registration & Expo open at 7:30 AM; Walk begins at 8:30 AM Route: 5K Walk & 1 mile Survivor Route 3 Ways to Get Involved Register to Walk: Register online at heartwalkla.org and join an established team. See teams below. Become a Team Captain: Be a leader and motivate your unit and co-workers to get involved. Register online at heartwalkla.org or contact Mary Jane Bouman at ext if you are interested. Donate: Sponsor a walker with a donation of at least $25 and receive the Official 2014 TMMC Heart Walk t-shirt. The Official 2014 TMMC Heart Walk T-shirt Design Get yours for a $25 donation to the AHA Current Hospital Teams Unit Team Captain Team Name ICU 7 Marina Coelho 7 th FL ICU Cardio -pulmonary Rehab JoAnn Bardwil Cardiac Queens Respiratory Donna Tran HeaRThumpers Patient Access - ED Natasha Gill ER Infusion Center Dianna Gardner Healthy Hearts Accounting Diana Tepic Kindred Hearts Cardiology Sallie Cintron STEMI Stompers ICU 2 Marissa Rama Heart-2-Heart Specialty Center Mary Jane Bouman Wellness Walkers Central Services Chris True Red Hot Chili Steppers 9

10 Medical Staff Calendar September 2014 Monday Tuesday Wednesday Thursday Friday :30p Infection Control/P&T...WT-C 7:00a CV Review Conf.WT-D 7:00a Breast Tumor Board..WT-Aud 7:45a Lung/Thoracic Tumor Board......WT-Aud 12:30p Cardiology... WT-B 12:30p Medical Staff PI...WT-D 7:30a IRB..WT-D :30p Credentials...WT-C 5:00p Professional Relations...WT-C 6:00p Medical Executive..WT-D 7:00a Anesthesia Dept.WT-Aud 7:00a CV Review Conf.WT-D 12:30p CME Conference.HCC-1&2 7:00a Breast Tumor Board..WT-Aud 7:45a GI Tumor Board...WT-Aud 8:00a Endocrinology.WT-B 12:30p Critical Care WT-C 12:30p Pediatric PI..WT-B 7:00a Heart Failure...WT-C 8:00a Oncology.....WT-D :00a Quality & Patient Safety Committee...WT-D 12:00p Burn & Wound Surg...WT-C 12:30p Donor & Transfusion..WT-D 7:00a Practitioner Well Being..WT-C 12:30p C-Section Ad-Hoc...WT-C 12:30p Medicine Dept.WT-B 7:00a CV Review Conf.WT-D 12:30p CME Conference.HCC-1&2 7:00a Breast Tumor Board..WT-Aud 7:45a Lung/Thoracic Tumor Board......WT-Aud 9:00a Emergency Dept.WT-D 12:30p Pediatric Dept.WT-Aud :00p Bariatric Surgery...WT-C 12:00p Radiology Dept...WT-C 12:30p Med Ed/Library...HCC-3 12:30p OB/GYN Dept.WT-Aud 12:30p Utilization Mgmt..WT-D 7:00a CV Review Conf.WT-D 12:30p Antibiotic Stewardship Comm....Basement Pharm 12:30p Bioethics..WT-B 3:00p Hip & Knee..WT-B 7:00a Breast Tumor Board..WT-Aud 7:45a Gen Tumor Board..WT-Aud 12:30p Credentials...WT-C CME CONFERENCES Wednesdays, 12:30 p.m. Hoffman Health Conference Center Torrance Memorial Medical Center is accredited by the Institute for Medical Quality/California Medical Association (IMQ/CMA) to provide continuing medical education for physicians. Torrance Memorial Medical Center designates this live activity for a maximum of 1 AMA PRA Category I credit TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity. This credit may also be applied to the CMA Certification in Continuing Medical Education. For up-to-the-minute conference information call (310) or visit: Wednesday_CME_Conferences.aspx September 3, 2014 NO CONFERENCE September 10, 2014 Chronic Pain Steven Richeimer, M.D. USC School of Medicine Commercial Support: None September 17, 2014 Nutrition Update for the Primary Care Physician Zhaoping Li, M.D. UCLA School of Medicine Commercial Support: None September 24, 2014 NO CONFERENCE October 1, 2014 NO CONFERENCE October 8, 2014 Autism Spectrum Disorders Roger Light, Ph.D. UCLA School of Medicine Commercial Support: None October 15, 2014 Valley Fever Theo Kirkland, M.D. University of California at San Diego School of Medicine Commercial Support: None October 22, 2014 NO CONFERENCE 10

11 Welcome New Practitioners on Staff Jerrold C. Bustos, M.D. Anesthesiology Hawthorne Blvd., Ste. 290 Torrance, CA Phone: (424) Fax: (424) Ana C. Ortiz Guerrero, M.D. Medicine Internal Medicine & Nephrology Medical Group 3291 Skypark Dr. Torrance, CA Phone: (310) Fax: (310) Reena Patel, M.D. Medicine HealthCare Partners 3565 Del Amo Blvd. Torrance, CA Phone: (310) Fax: (310) Thomas C. Solomon, M.D. Emergency Torrance Emergency Physicians, Inc Lomita Blvd., Emergency Dept. Torrance, CA Phone: (310) Fax: (310) Shannon M. Stacy, M.D. Emergency Torrance Emergency Physicians, Inc Lomita Blvd., Emergency Dept. Torrance, CA Phone: (310) Fax: (310) Kathy Yu-Syken, M.D. Surgery Southern California Ear Nose & Throat 433 E. Wardlow Rd. Long Beach, CA Phone: (562) Fax: (562)

12 Physician Roster Updates Address Change Shyun Jeng, M.D. Surgery 4201 Torrance Blvd., Ste. 720 Torrance, CA Phone: (310) Fax: (310) Resignation Michael V. Klein, M.D. Radiology Weijia Wang, M.D. Medicine The Medical Staff Newsletter Progress Notes is published monthly for the Medical Staff of Torrance Memorial Medical Center. Thomas G. Simko, M.D. Chief of Staff Robin S. Camrin, CPMSM, CPCS Vice President, Medical Staff Services & Performance Improvement ANK-09/

13 Medical Staff Services 3330 Lomita Boulevard Torrance, CA Phone: (310) Fax: (310) Mailing Label ProgressNotes Vol. 6 Issue 9 September 2014 MONTHLY MEDICAL STAFF NEWSLETTER ProgressNotes