Health Strategies, Solutions & Resources

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1 1 Health Strategies, Solutions & Resources

2 Presentation overview The Value of Health & Wellness UnitedHealthcare Wellness Capabilities Member Engagement Tools Worksite Solutions Employer Tools 2

3 A nation that needs wellness For every 100 employees 67 are overweight or obese 1 50 have high cholesterol 2 39 don t exercise 1 33 suffer from stress / anxiety 1 25 have high blood pressure 2 21 smoke 1 Over the past 25 years Adult obesity has doubled 3 Childhood obesity has tripled 3 Obesity alone is responsible for increasing Did you know? The typical American has seven chronic risk conditions. 2 annual healthcare costs by $200 billion Summary Health Statistics for U.S. Adults: published in Vital and Health Statistics, Series 10, Number 232, December 2006, Dept of Health & Human Services and Centers for Disease Control and Prevention. 2. Wellness Council of America (WELCOA), Well Workplace Presentation, World Health Organization Preventing Chronic Diseases: A Vital Investment (Geneva: WHO, 2005). 4. Thorpe KE, Florence CS, Howard DH, Joski

4 Everyday, decisions impact an individual s health and heath care costs Health decision Lose significant weight More effectively manage a chronic illness Stop smoking Select a specialist rated for quality and efficiency * potential health care savings per individual per year Potential impact on health care costs* $2,500 1 $2,409 2 $1,688 3 $1,026 savings/episode 4 Did you know? 80% of all heart disease, stroke, type 2 diabetes and up to 40% of cancer could be prevented if people (1) ate healthier, (2) exercised more, and (3) stopped using 1. National Institute of Health (National Institute of Diabetes, Digestive and Kidney Disease). 2. UnitedHealthcare Book of Business data, OptumHealth savings study. 4. UnitedHealthcare client study , 2006 claims data. 5. World Health Organization (WHO), Preventing Chronic Diseases: A Vital Investment, Geneva: 2005 tobacco 5. 4

5 What you can do on myuhc.com Find Premium Providers Order an ID card Search claims Take Health Assessments Join Online Health Coaching Track Personal Health information View Preventive Care Reminders Chat Live with a Nurse Order Custom E-Newsletter View Videos & Podcasts Locate Health News & Articles 5

6 Health Assessment Tool University of Michigan Assessment Tool 50 questions Stratifies high risk individuals to care management Future predictor of healthcare costs Spanish and English capability Integrated with personal health record Members personalized report includes: Overall wellness score Top three areas for focus Identifies health measures to target for overall health improvement Helps establish personal health goals 6

7 Online Health Coaching Programs Programs include: Diabetes lifestyle Exercise Heart health lifestyle Nutrition Weight loss Smoking cessation Stress 5-week incremental programming Tailored to individuals based on health assessment and readiness to change Includes Calculators, tools and trackers Integrated with personal health record 7

8 Healthy Pregnancy Program Program includes: Access to a maternity nurse 24 hours a day Individual support during and after pregnancy Maternity educational materials Money-saving coupons Plus, special gifts for Mom and baby: Your Journey Through Pregnancy, a book about pregnancy and health care decisions Online guide to baby s growth and development Postpartum screening and referral For more information, visit healthy-pregnancy.com 8

9 UnitedHealth Allies Discount Program Offers: Discounts on health and wellness related products and services Discounts range between 5-50% Popular discounts include gym discounts, tobacco cessation, fitness apparel, Lasik surgery, Jenny Craig and other weight loss programs 9

10 24 Hour Access to NurseLine A source of health information and support for a wide variety of health concerns, including services such as: Nurse advice (triage) General health information Condition education Member services/provider referrals Health information library Up to 70% of NurseLine calls channel potential emergency room visits to less costly care settings or watchful waiting. 10

11 Healthy Mind, Healthy Body e-newsletter 2.3 million users enjoy content based on five topics that they choose including: Healthy living and well-being Family and children s health Men s health Women s health Asthma Cancer Diabetes Healthy back Heart health Members can register online at 11

12 Online Preventive Care Tool 12

13 esync Platform & HealtheReminders We Monitor and Support Better Health Decisions. Constantly scanning your entire population, we proactively identify opportunities for improved health. Drug-drug interactions Fortune magazine ranked UnitedHealth Group No.1 in the industry for innovation for the third year in a row in Disease-drug interactions Therapy duplications Medication adherence Disease monitoring Gaps Right Lifestyle. Medical management considerations Treatment choice: medications, provider and care Outreach and Health Management Depression Management/ Behavioral opportunities/psychotropic medications Rule Composition: ~55% pharmacy ~45% Integrated Rx, Medical & Lab data 13

14 Worksite Solutions Know Your Numbers Adult Flu Clinic Care 24 Seminars Lose and Win 14

15 Know Your Numbers Screening Know Your Numbers supports individuals by identifying personal health risk factors: Cholesterol/HDL Cardiac ratio Blood pressure Glucose Body mass index Integrated with PHR and HA Outcome aggregate reporting 15

16 Adult Flu Shot Clinics Convenient onsite vaccinations Adult Flu Vaccination clinic are offered as a buy-up option to UnitedHealthcare customers Clinic minimums require at least 50 participants Source: Nichol KL, Lind A, Margolis KL, et al. The effectiveness of vaccination against influenza in healthy, working adults. N Engl J Med. 1995;333: Rothberg MB, Rose DN. Vaccination versus treatment of influenza in working adults: a cost-effectiveness analysis. Am J Med. 2005;118: Prevention and Control of Influenza. Recommendations of the Advisory Committee on Immunization Practices. Available at: Accessed July Adult Flu Clinics Did You Know? 44% reduction in physician visits for upper respiratory illnesses in healthy working adults 57% reduction in lost workdays An estimated $46.85 saved per every vaccinated employee 16

17 On-Site Care 24 Education Programs Professional trainers will focus on educating your employees about the importance of good health: Wellness and you Taking care of health Balancing work and home Tobacco cessation Stress management Healthy eating on the run Our Care24 programs offer over 50 health and well-being topics Aging well 17

18 Behavior Modification Program Lose and Win Peer Facilitated 8 week behavioral modification program Evidence-based and derived from latest research Incorporates key aspects of successful weight loss behaviors Focus is on nutritional modifications, and consistent physical activity 18 Turnkey Lose and Win Weight Loss Team Challenge is also available

19 Employer Solutions Employer Reporting Capabilities Tools for Wellness website Dr. Oz Video Clips Wellness Podcasts Behavior Modification Program 19

20 Reporting Capabilities Health Assessment: Completion report Summary report* Comparison summary Online Health Coaching: Completion report Summary report** Utilization Reports: myuhc health and wellness page *Requires 50 completions **Certain sections of the report may require minimum participation or have limitations to maintain HIPAA compliance 20 * Available with buy-up health reward incentive administration programs.

21 Tools for Wellness.com 21

22 22

23 Health & Wellness Podcasts - 24 hours a day, seven days a week New Health & Wellness podcasts that are available whenever you are. Available 24/7, you can view these podcasts at your convenience. Each podcast has chapters you can listen to the full presentation, or simply listen to the sections most important to you. Topics include: women s health, men s health, back pain, healthy eating, exercise, meal planning, stress and much more. To view podcasts go to 23

24 2010 UHC Study Shows ROI for Wellness UHC analysis of 13 client initiatives and achievements in the Well Deserved wellness recognition program showed significant savings and higher CAI engagement over their wellness program counterparts. 24

25 Summary Wellness programs can help you achieve the following outcomes: Increase productivity Reduce absenteeism Improve employee satisfaction Attract and retain top talent Deepen social bonds / teamwork Create a wellness culture / work environment Decrease burden on our healthcare systems Triple Bottom Line Employees live healthier and more productive lives The company is more profitable The world around us is a better place to live 25

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