A message from Glenda Harbert, RN, CNN, CPHQ Executive Director, Network #14

Transcription

1 E S R D N e t w o r k o f T e x a s, I n c. Welcome to Dallas! A message from Glenda Harbert, RN, CNN, CPHQ Executive Director, Network #14 The theme of this year s meeting, Blueprint for Success, builds on themes of the national healthcare environment while specifically incorporating topics relative to the ESRD program, nationally and locally. CMS has directed the Networks to work directly with patients and providers in many important elements of caring for people with Chronic Kidney Disease (CKD). These include improving clinical outcomes, promoting patient choice, improving the experience of care, and decreasing healthcare-acquired infections (HAIs). Practical take home strategies on topics such as bedbugs (who would have thought?), NHSN, pandemic flu, patient engagement, and difficult relationships are addressed. Please sit back, relax, and enjoy a break from the clinic while you gain some new perspectives and approaches. And know that the Network appreciates all that you do every day for persons with CKD. Mission The ESRD Network of Texas, Inc. supports equitable patient- and familycentered quality dialysis and kidney transplant health care through patient services, education, quality improvement, and information management. 1

2 FRIDAY, OCTOBER 24, :00AM-8:30AM 8:30AM-9:30AM 9:30AM-10:45AM 10:45AM-11:15AM 11:15AM-12:30PM 12:30PM-1:15PM 1:15PM-2:00PM 2:00PM-3:00PM 3:00PM-3:30PM 3:30PM-4:30PM 4:30PM-5:30PM Registration, Breakfast, & Exhibits: Mandalay Foyer & Ballroom Bedbug Infestations Lawrence K. Park, MSPH, CHCM, CPEA State of ESRD in Texas Charles Orji, MD; Ruben Velez, MD; Glenda Harbert, RN, CNN, CPHQ Break & Exhibits: Mandalay Foyer & Ballroom Transitions of Care Robert Hootkins, MD, PhD, FACP, FAHA; Donald Molony, MD Lunch: Las Colinas Ballroom Dessert & Coffee: Mandalay Foyer & Ballroom Why They Make You Crazy Bobbie Staten, RN, BSN, MPH, CSP Break & Exhibits: Mandalay Foyer & Ballroom Reducing and Eliminating Healthcare-acquired Infections (HAIs) Priti R. Patel, MD, MPH Managing Unmanageable Clients Barbara Cambridge, PhD, CPC SATURDAY, OCTOBER 25, :00AM-8:00AM Breakfast & Exhibits: Mandalay Foyer & Ballroom Room Rangoon Salon A Salon D Salon E Salon F Andaman 8:00AM-9:00AM 9:00AM-10:00AM Using NHSN Surveillance to Reduce Dialysis Infections Alicia Shugart, BS, MA Pandemic Preparedness Babajide Salako, MD Compassion Fatigue & Turnover Paula Heller- Garland, MS, LCDC Prevalent Problematic Pica Aimee Jaremowicz, RD, LDN Transplant Funding: Hindrance to Transplant? Charlonda Thrower, LMSW End-of-Life Issues, Interventions, & Documentation: Acceptance Doesn t Mean Giving Up Mary Beth Callahan, LCSW (Salon E & F) Liver Disease and CKD-5 HD: Considerations, Commonalities, & Intervention for Malnutrition Eileen Moore, CNSC, RD, LD (Salon E & F) Who is the ESRD Network of Texas? Rachelle DuBose Caruthers, LMSW Treatment Options Victoria Cash, BSN, RN, MBA 10:00AM-10:30AM Break & Exhibits: Mandalay Foyer & Ballroom Room Rangoon Salon A Salon D Salon E Salon F 10:30AM-12:00PM Promising Approaches to Enhancing Patient Engagement Noemi Calvo, RN Jennifer Trejo, LMSW Dianne Singleton- Garcia, BSN, RN, CNN Martha Donaho, LMSW Anne Ishmael, MS, RD, CSR, LD Building a Better Blueprint for QAPI Glenda Payne, RN, MSN, CNN Fixing Paco: Peer Transplant Education Program for Hispanics on Dialysis Nicole Mendez, MA, MFT Medical Director Toolkit Donald Molony, MD (Salon E) Kidney-friendly Cooking Demo Domenico Berardicurti, Master Chef FIC- APCI Stacey Mattinson, RD, LD (Salon F) 2

3 E S R D N e t w o r k o f T e x a s, I n c. Frequently Asked Questions about the Nephrology Today & Tomorrow event Can the meeting be held in a different area of Texas? Hosting a meeting this large requires a lot of meeting supplies and staffing. In order to keep registration fees at a minimum, the meeting is held in the Dallas area so that Network staff can transport materials to and from the venue, as well as staff the registration desks and A/V areas and moderate the sessions. Holding the meeting in Dallas also reduces the Network staff s travel and lodging expenses. Why are the session rooms so hot/cold? The Network staff and hotel representatives work hard to keep all areas of the conference space as comfortable as possible for all attendees and staff. However, due to the large number of attendees, the different choices of dress (men s business suits vs. ladies sun dresses), the different age groups, different body types, and the complexity of the heating and air system, it is very difficult to make the conference space comfortable for everyone. We highly recommend attendees dress in layers and bring a sweater or light jacket. Why isn t there a better selection of food and beverage? Meeting venues provide menus for the hosting organization from which to choose. These menus have to be chosen several months in advance so the hotel purchasing agent has time to order all the supplies needed. When choosing food and beverage for this event, Network #14 tries to choose items that limit costs and that are tasty and delicious. How do I obtain my CEUs/CMEs, and why is there a deadline? Continuing education for multiple disciplines will be provided for this event. There is a detailed flyer in your packet that provides instructions on how to obtain your credits. You will have 3 weeks from the date of the conference (November 15) to access the online resource. Network #14 has no control over the deadline; it has been set by the CEU/CME provider. This year s providers are the Texas Department of State and Health Services (DSHS) and the Academy of Nutrition and Dietetics (AND). Have a question you don t see listed? Network #14 staff members are available to assist you! Some are stationed at the registration tables, while some are floating throughout the conference sessions. All Network #14 staff are wearing GREEN ribbons that read STAFF and can assist you. For a subject-specific resource, please see the staff directory on the next page. Staff Directory 3

4 Quality Improvement Administrative Glenda Harbert, RN, CNN, CPHQ Executive Director Glenda can assist you with questions on national initiatives or legislation, Texas Department of Health issues, ESRD Network structure and committees/boards, other Networks, and Network activities or Network personnel. Debbie O Daniel Office Manager dodaniel@nw14.esrd.net Debbie can assist you with questions on meeting registration, patient address changes/updates, human resources, accounts payable/receivable, or finding the Network employee who would be best at assisting you on issues not listed on this fact sheet. Kathleen Prewitt, BA, MA Administrative Assistant kprewitt@nw14.esrd.net Kathleen can assist you with questions concerning the 5-Diamond Patient Safety Program, CROWNWeb, CMS forms (2728, 2746, 2744), Network Agreements, and the New Facility Packet. Lydia Omogah, BA Administrative Assistant lomogah@nw14.esrd.net Lydia can assist you with questions concerning Network #14 s patient and professional newsletters and CROWNWeb. Outreach & Patient Services Rachelle DuBose Caruthers, LMSW Outreach Coordinator rcaruthers@nw14.esrd.net Rachelle can assist you with questions concerning Network #14 s professional and patient newsletters, dialysis and transplant resources, educational materials for patients and professionals, educational meetings and the Network Annual Conference, Patient Advisory Committee/ Beneficiary LANs, TEEC, and Patient- and Family-centered Care and Patient Engagement. Charlonda Thrower, LMSW Patient Services Director cthrower@nw14.esrd.net Charlonda can assist you with questions concerning patient and professional concerns/grievances, decreasing patient conflict/involuntary patient discharge, Voc Rehab, advance care planning, and End of Life. Krystle Bordley, MSW Patient Services Social Worker kbordley@nw14.esrd.net Krystle can assist you with questions concerning patient and professional concerns/grievances and decreasing patient conflict/involuntary patient discharge. Maria Bustamante, MSW Patient Services Social Worker mbustamante@nw14.esrd.net Maria can assist you with questions concerning patient and professional concerns/grievances and decreasing patient conflict/involuntary patient discharge. How may we assist you? Kelly Shipley, BS, RHIA Quality Improvement Director kshipley@nw14.esrd.net Kelly can assist you with questions concerning quality management tools and resources, assistance with facility-specific QI projects/data, federal and state rules, regulations, and standards, the Quality Incentive Program (QIP), dialysis and transplant resources, and educational materials for patients and professionals. Jason Simmington, MHS Quality Improvement Specialist jsimmington@nw14.esrd.net Jason can assist you with questions concerning facility-specific QI projects/data, ICH CAHPS, QAPI training, the Quality Incentive Program (QIP), and EMSystem issues/questions. Aparna Biradar, BDS, MPH Quality Improvement Analyst abiradar@nw14.esrd.net Aparna can assist you with questions on QI projects, special studies projects, NHSN, and Fistula First/Vascular Access. Information Management Nathan Muzos, BS Information Management Director nmuzos@nw14.esrd.net Nathan can assist you with questions concerning the CMS-2744, scheduling data orientations for facility staff, QIMS, and CROWNWeb. Magdalena Sanchez, BS Information Management Coordinator msanchez@nw14.esrd.net Magdalena can assist you with questions concerning DFR/MAH log-in information, QIMS, CROWNWeb, and CMS forms (2728, 2746, 2744). 4

5 Important CEU/CME information! The Network has gone GREEN! Presentations are on our website for participants to download and print. The Omni Mandalay has a Business Center for any printing needs you may have during the conference. To download and print the presentation materials, please visit our Nephrology Today & Tomorrow page at Nephrology Today & Tomorrow 2014 Disclosures of Faculty Conflict of Interest These faculty members disclose the following relevant relationships: Eileen Moore, CNSC, RD, LD Employed by Pentec Health, Inc. No other faculty have relevant relationships to disclose. Please see the Disclosures of Faculty Conflict of Interest insert in your packet for a full list of faculty with no conflicts of interest. During presentations, please respect the speakers and audience by: Silencing your cell phones and pagers Refraining from talking while the presenter is speaking If you have a question at the end of the presentation, please use the microphones provided. Continuing Medical Education: The Texas Department of State Health Services is accredited by the Texas Medical Association (TMA) to provide continuing medical education for physicians. The Texas Department of State Health Services, Continuing Education Service (TMA provider # ) designates this live activity for a maximum of 10 AMA PRA Category 1 Credit(s). Physicians should only claim credit commensurate with the extent of their participation in the activity. This event has been approved by the Texas Department of State Health Services, Continuing Education Service for 2.0 credit(s) in medical ethics and/or professional responsibility. Continuing Nursing Education: The Texas Department of State Health Services, Continuing Education Service is an accredited provider (P0180) of continuing nursing education by the American Nurses Credentialing Center s Commission on Accreditation. The Texas Department of State Health Services, Continuing Education Service has awarded 10 contact hour(s) of Continuing Nursing Education. Social Workers: The Texas Department of State Health Services, Continuing Education Service under sponsor number (CS3065) expiration date December 31, 2014, has been approved by the Texas State Board of Social Worker Examiners ( ) to offer continuing education contact hours to social workers. The Texas Department of State Health Services, Continuing Education Service has awarded 10 contact hour(s) of Continuing Social Work Education. This course has been designated by the Texas Department of State Health Services, Continuing Education Service for 2.0 contact hour(s) of education in professional ethics and social work values. Dietitians: The Commission on Dietetic Registration, the Cerdentialing Center s agency for the Academy of Nutrition and Dietetics, has approved a maximum of 20 credit hours of CPEs for Continuing Renal Dietitian Education. Thank you to our 2014 partners! FMQAI: ESRD Network 13 5

6 Staff at the Network #14 table and Registration area can assist you with: Lost & Found Directions Open Position: Quality Improvement Nurse Network #14 has an open position for a dialysis nurse in the Quality Improvement (QI) Department. Responsibilities include coordinating and implementing QI projects and activities under the direction of the QI Director, assisting the Patient Services Department with grievances, and responding to questions from facilities concerning NHSN, federal and state rules and regulations, and CMS and Network-specific project and data submission requirements. Requirements for the position: BSN, experience in quality improvement and the field of nephrology, knowledge of the Texas Department of State Health Services (DSHS) rules and regulations and the CMS Conditions for Coverage, and proficiency in Microsoft Word, Excel, PowerPoint, and Outlook. Fluency in Spanish and knowledge of Microsoft Access is desired but not required. The position offers excellent benefits and is located in Dallas, Texas. There is no reimbursement for relocation available. For consideration, please your cover letter and résumé to info@nw14.esrd.net or fax to (no phone calls). Network #14 is an equal opportunity employer. Session times and locations Questions about the conference Questions about Network operations/projects Network #14 is looking for volunteers to serve on the Network Council for the following Trauma Service Area RACs: RAC B RAC F RAC G RAC K RAC V Check out the map by the Exhibit Hall to see if you live in a RAC that needs a representative. Interested parties should contact Glenda Harbert at gharbert@nw14.esrd.net. 6

7 Map of the Omni Mandalay Hotel Lobby Level Patient Sessions Exhibit Hall Registration Business Center Workshop Plenary & Breakout Sessions 7

8 Thank you to our 2014 Corporate and Community Partners! Corporate Partners Community Partners 4040 McEwen Road, Suite 350, Dallas, Texas Phone: Fax: We would like to remind our attendees that the Network is not responsible or liable for any products, services, or information presented at the conference. The Network does not endorse any product or services exhibited, nor does it necessarily support the content of any educational session provided by the exhibitors. Participation of partners and support does not indicate or imply endorsement by the End Stage Renal Disease Network of Texas, Inc. 8