Integrated Workforce Information System
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- Lora Powell
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2 Integrated Workforce Information System Project: Design, implement and test an Integrated Workforce Information System (IWIS), including a uniform job seeker intake and assessment process, that contains comprehensive program and client-specific measures Goals: T0 1) empower workforce service providers to make data-informed decisions to improve services to both job seekers and employers 2) enable funders to identify and support programs that work Chicago Cook Workforce Partnership 2
3 Cook County Workforce System 130+ Workforce Service Providers Blended Funding Sources UI WIA TANF Voc Rehab CDBG / CSBG Private Grants Siloed Data Systems IBIS & JobLink IWDS EdLink IES WebCM ECM Various Separate Data Owners IDES DCEO The Partnership IDHS DFSS Private Funders Chicago Cook Workforce Partnership 3
4 IWIS Vision 130+ Workforce Service Providers Initial Integration IBIS/JobLink IWDS WebCM Case Management & Workflow Functionality IWIS Future Integration ECM IES Other State Systems Report Functionality Chicago Cook Workforce Partnership 4
5 IWIS Outcomes & Impact OUTCOMES Better info on client needs, service usage & outcomes Reduced duplicative data entry & administrative burden Increased data quality & accuracy & improved reporting Case management & performance management tool Rich data set for future research Non-WIA agencies use IWIS IMPACT More effective and datainformed job seeker and employer services Job seekers & employers have better economic outcomes Cook County realizes broader economic gains Better coordinated & less siloed workforce development field Increased administrative efficiency allows more funding for program services Chicago Cook Workforce Partnership 5
6 Implementation Partners System Requirements Chapin Hall with Chicago Jobs Council & Marty Miles Stakeholder engagement Systems requirement scope Implementation project management Systems Developer Geographic Solutions Design, build & test IWIS Evaluator Social IMPACT Research Center at Heartland Alliance Conduct a formative implementation & outcomes evaluation Chicago Cook Workforce Partnership 6
7 Virtual OneStop (VOS) Platform Full WIA eligibility, service tracking & reporting Local program screening & reporting Case management tools: Integrated IEP Work flow prompts Customizable staff dashboard Jobseeker portal: LMI & career exploration Resume creation Job search Chicago Cook Workforce Partnership 7
8 Virtual OneStop (VOS) Platform Job developer tools: Manager employer contacts Post & track job orders Track OJT & customized training contracts Document storage Robust reporting tools Chicago Cook Workforce Partnership 8
9 IWIS ADVISORY COUNCIL STRUCTURE Private Funders Boeing Chicagoland Workforce Funder Alliance Joyce Foundation Lloyd A. Fry Foundation McCormick Foundation Polk Bros. Foundation Public Agencies Commerce & Economic Opportunity (DCEO) Employment Security (IDES) Human Services (IDHS) Chicago Cook Workforce Partnership Workforce Providers The Cara Program Central States SER Employment & Employer Services Inspiration Corporation Instituto del Progreso Latino Jane Addams Resource Corp. National Able Evaluator Social IMPACT Research Center at Heartland Alliance Implementation Partners Chicago Cook Workforce Partnership System Requirements Team System Developer Technology Working Group Commerce & Economic Opportunity (DCEO) Employment Security (IDES) Human Services (IDHS) Chicago Cook Workforce Partnership Chapin Hall Workforce Provider IT Staff Members System Developer Engage at Strategic Points ICCB DFSS CHA Chicago Cook Workforce Partnership 9
10 Activities & Timeline Engage stakeholders to build consensus on goals, functionality and measures of IWIS & job seeker assessment process Research technical requirements for IWIS, including integration with state data systems Jan-June 2013 Jan-Aug 2013 Issue RFP & select IWIS System Developer Sept-Dec 2013 Establish data sharing agreements with state agency partners Design, build & pilot IWIS & job seeker assessment process Jan 2013-Jun 2014 Jan-Dec 2014 Train users on IWIS & assessment process Nov 2014-Jun 2015 Staggered roll-out of IWIS & assessment process Feb Dec 2015 IWIS sustainability planning Jul 2013-May 2015 Chicago Cook Workforce Partnership 10
11 Questions? Support for IWIS is generously provided by: US Department of Labor Employment & Training Administration Chicagoland Workforce Funder Alliance Chicago Cook Workforce Partnership 11
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