Advocate Health Care. National Summit on the Social Determinants of Health A Workforce Development Solution. October 10, 2017

Transcription

1 Advocate Health Care National Summit on the Social Determinants of Health A Workforce Development Solution October 10, 2017

2 Introduction of Presenters Clayton Pryor, MA Director, Workforce Development Advocate Health Care Jackie Rouse, MHA Director, Community Health Advocate Health Care

3 Advocate Health Care Advocate Health Care 11 Hospitals and 450+ sites of care 10 Acute Care Hospitals and 1 critical access hospital 2 Children s Hospital and 1 Clinically Affiliated Hospital 5 level 1 Trauma Centers and 3 Major Teaching Hospitals 2 Physician Groups with 1,500 Physicians 35,000 Employees Advocate Physician Partners 11 PHOs 4,900 Participating Physicians Largest ACO in single market - 800,000+ covered lives Nationally recognized CI Program Leader in Population Health management

4 Advocate Health Care Largest health system in Illinois and one of the largest health care providers in the Midwest. Operates more than 450 sites of care, including the state s largest integrated children s network. Offers advanced treatment in clinical areas including, trauma, cardiovascular services, cancer care, neurology, neonatal care, pediatrics and diagnostic imaging. Trains more primary care physicians than any nonuniversity teaching hospital in the state.

5 Advocate Health Care Accolades

6 Video Presentation

7 Learning Objectives Learn why investment in human resources is critical for improved health outcomes Learn about an innovative workforce development initiative that addresses unemployment as a social determinant of health Review the challenges that exist in program implementation Review the process of engaging community partners in implementing a workforce development program

8 Social Determinants of Health Source: Institute for Healthcare Improvement,

9 Social Determinants of Health Workforce development is a strategy to collaborate to improve health outcomes for socially disadvantaged Health workforce = critical to health delivery and health outcomes Triple Aim: Population Health Source: Cometto, G. & Campbell, J. (2016). Investing in human resources for health: Beyond health outcomes. Human Resources for Health, 14: 51.

10 Community Demographics Chicago and surrounding Cook County ATH TSA 578,551 population (83% AA) IMMC PSA 1,198,692 population (33% Hispanic) 29.9 % in some areas vs county rate of 13.8% 22.5% unemployment in AA, 11.9% in Hispanic compared to 7.5% Whites 15.3% in hospital s PSA had no high school diploma Substantially lower education rate than neighboring counties 83% compared to 94% Source: Health Impact Collaborative of Cook County. (2016). Community health needs assessment. Retrieved from

11 Example Implementation Plan/Strategies Goal: To work collaboratively with community organizations to recruit and train entry and midlevel skill jobs for health care positions Partner with local communities to train workers Provide practical experience opportunities Serve as internship site for entry level health care positions Serve as a hub for clinical education and workforce development for entry and mid-level health care positions

12 The Need Chicagoland s Unemployment Rates As high as 32% in some disenfranchised neighborhoods Compared to Chicago s rate of 8.2% Skills Gap Job seekers lack the skills needed to fill available jobs 410,000 healthcare jobs within our region Over 14,000 added annually over next 5 years Significant gap in middle-skill roles

13 Collaborative Vision

14 The Collaborative $3 million commitment from JP Morgan Chase New Skills at Work Five-year workforce development initiative An employer-led, demand driven Workforce Development Program Align training curriculum to current and emerging trends (needs) Connect job seekers to employment opportunities with Advocate Encourages diverse candidates into our talent pipeline Establish best practices creating a regional/national model An opportunity to provide industry training to job seekers Focused on middle-skill positions (entry-level, skilled) Supportive Services (identifying and removing barriers to employment) Clinical Education at Advocate Sites of Care Incumbent Worker Strategy (NAVIGATE)

15 Program Goals ALIGN the skills of job seekers through industry training to fill available healthcare jobs in the greater Chicagoland area Increase DIVERSITY within the healthcare sector (Advocate), focused on middle-skill (but, not limited to) Provide a CAREER PATHWAY to individuals seeking advanced training/or career opportunities with the healthcare sector Support the ECONOMIC DEVELOPMENT through workforce and health education within the communities that we serve

16 Benefits to Participants Clinical rotations at participating Advocate Health sites Job Shadowing opportunities with experienced associates Working at Advocate Session with participants Guaranteed interview for any participant who successfully completes the program Employment offers to those successful in the interview process

17 Benefits to Advocate Funded opportunity to recruit, train and retain a high-quality workforce Addresses industry-wide workforce needs, retention and diversity goals Provides community benefit/brand lift Allows Advocate to create a national/regional model

18 The Model Recruitment & Screening Skill-Based Training Internships & Clinicals at Advocate Graduation & Introduction to Advocate Guaranteed Interviews & Potential Placement NAVIGATE Supportive Services will be provided throughout the program

19 Implementation Led by HR (Workforce Development) - One hospital added each year - Four sites over five years Targeted sites: - TRIN IMMC CMC SSUB 2019

20 Our Partners

21 Career Pathway Map Clinical & Non-clinical tracks Associate & Leader levels Tools & Resources At your fingertips: Employee Assistance Program Education Assistance Ex: Certifications and Degrees Tuition Discounts City school partnerships Ex: Grants Soft Skills Development 10 sessions in 6 months Blended learning approach Build network

22 Tools & Resources Employee Skill and Educational Assessments Career & self-assessments Resume & Career Coaching (Pathways Coach) Interactive Website & Career Map Employee Resources Employee Assistance Program (EAP) Tuition Reimbursement School Discounts External Resources Labor Market Data Financial Aid/Scholarships/Educational Grants

23 Phase I & II Snapshot Phase 1 Launched Spring 2016 (50 served) Career Pathway Certified Nursing Assistant (BNA) Community Partnerships Phalanx Family Services (PFS) Instituto Del Progresso Latino (IDPL) Strategic Alliances City Colleges of Chicago Chicago Cook Workforce Partnership Workforce Funders Alliance Employment Placement 30 Phase I graduates 83% of Phase I (PFS) employed in Healthcare sector 10 Advocate hires/ 12 graduates (IDPL) currently interviewing with Advocate Phase 2 Launched Fall 2016 (Over 200 served) New Career Pathways EVS/Food Services & Technician pathways City Colleges of Chicago Community Partnerships National Latino Education Institute EKG & Phlebotomy 3 RD Party Evaluator JVS Chicago (Pharmacy Tech) Kinzie Industrial Development Corp. (EMT-B) South Suburban College (Community Health Worker) University of Chicago-Poverty Lab National/Regional Best Practicepublishable report Business Impact Study

24 Outcomes/Trends Over 250 enrolled in training through Phase II Graduation rate over 80% Over 100 Placements in Healthcare related roles Over 96% retention rate for Advocate 15 Healthcare Employers/Consortiums have participated in the Healthcare Workforce Collaborative Roundtable

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27 More Information Advocate Health Care System Healthcare Workforce Collaborative Find us on:

28 Questions