Jenifer L. Gilliland 4726 Southcenter Boulevard, B-107 Tukwila, WA

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5 Jenifer L. Gilliland 4726 Southcenter Boulevard, B-107 Tukwila, WA Education: Master of Public Administration and Bachelor Degree, Political Science Brigham Young University, Provo, UT, Deans List Current Position: Code Development Analyst, Seattle Construction and Inspections Department, City of Seattle, June 2016 to present Develop ordinances modifying the City of Seattle construction related codes. Write code language and explanatory documents. Act as a liaison between the department and the Construction Codes Advisory Board. Work on special projects including publishing the Seattle codes. Work across division lines with technical staff to update code solutions directorʹs rules and tips. Develop information communicating the status of national code development with department staff; track state and national code development proposals. Building Division Manager, Planning and Development Services, City of Boise, Idaho 2001 to June 2016 Led a division of 43 employees providing inspection, plan review and permitting for building, electrical, mechanical, fire and erosion control work. Enforced and maintained nine separate building development codes and supporting ordinances. Provided direction and support for permitting system and eplanreview systems. Directed team that set up eapply, eplan and epay services allowing customers to pay and apply for permits or planning approvals, request and receive inspections with the department. Currently leading a team to replace Boise s permitting and licensing system. Determined fee schedules for cost recovery of building and planning division services. Selected Accomplishments and Skills: Skilled work with stakeholder, governmental and legislative bodies Oversaw the work of three boards of appeals (Building, Electrical, Mechanical and Plumbing). Built stakeholder support for various building and sustainability issues. Participated in the team that resulted in the adoption one of the first statewide energy codes. Advised and reported Building Division program results to City committees.

6 Represented the building division with the City Council on ordinances, code updates, and strategic planning items. Represented the building division with outside governmental entities including the State of Idaho Building Code Board and EPA. Smart Application of Technology Eliminated the need for paper plan sets and customer trips to City Hall with the implementation of an electronic plan review system. Secured the funding and provided management direction and support to cross departmental team of planners, plan reviewers, permit technicians, IT and graphic design staff implementing electronic plan review software. The project improved customer convenience and reduced permit processing times with simultaneous routing of plans. Oversaw a mobile inspection program that provided 4 hour turn around for inspection requests. Effective Public Outreach: Developed Housing Incentive Program encouraging the development of multifamily housing in Boise s Downtown Planning Area. Development projects creating housing are eligible for $1,000 per market place unit and $2,000 per affordable unit. Led team that developed the Boise s first green construction code and award program in The voluntary code enables projects to demonstrate sustainability practices and methods while avoiding some of the cost associated with expensive certification programs like LEED. Created Building Excellence Awards to recognize building owners and architects for excellence in design, fire life safety, sustainability, and accessibility. Created partnership with Building Owners and Managers Association (BOMA) to host the City s Building Excellence Awards and obtain free media for city initiatives. Increased outreach efforts of department by staffing the Idaho Green Expo, Treasure Valley Home Show, Building Contractors Association and other trade organization meetings with PDS staff. Conceived original Hammer and Nails newsletter, the forerunner to Building Boise distributed to all professional customers, developers and real estate agents. Streamlining Processes Developed expedited tenant improvement permitting program. Some permit review times decreased from 6 weeks to 1 3 days and in some cases over the counter service was provided. Developed facilities permitting program used by Micron, Inc. (semiconductor facility).

7 Provided management support for planning and building customer service initiatives including project management and the overhaul of the Department s applications, guides and on line permitting. Entrepreneurial Government Developed Garden City building plan review and inspection services program bringing in an additional $100,000 in revenue. Co recipient of Idaho Information Technology Resource Management Council award recognizing the project. Other City of Boise Duties Managed an $8,000,000 budget for the Building and Planning Divisions. Assisted the Director in adjusting department staffing and budget in response to changing economic times. Department layoffs were limited to six people in department of 90+ employees at the height of the great recession. Assigned management control of the department records center. Assisted director in strategic planning. Previous City of Boise Positions: Administrative Manager ( ), Administrative Assistant ( ), Programs Analyst ( ) Selected Recognition Presenter: 2008 Idaho Energy and Green Building Conference; Removing Barriers to Affordable Housing Conference; Governing Magazine s CXO Summit 2008 in Las Vegas on PDS mobile office program; and BSU Quality Conference Awards: 1998 Building Department Employee of the Year, 2004 and 2011 Planning and Development Services Mid Manager of the Year Organizations 2004 Idaho Building Officials Association Board Member, Association of Idaho Cities Technical Advisory Board for Building Code Officials, ULI, BOMA Previous Professional Experience Salary Survey Intern, Association of Washington Cities, Olympia, WA 1994 Research Associate/Technical Writer, Local Government Institute, Tacoma, WA 1993 Research Assistant, Institute of Public Management, Brigham Young University, Provo, UT school year Cost Reimbursement Analyst and Admin Intern, Department of Social and Health Services, State of Washington, Olympia, WA Summer

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