CHAPTER NO.-1 The particular of the organization, function and duties. The particulars of organization - TRANSPORT DEPARTMENT

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1 CHAPTER NO.-1 The particular of the organization, function and duties The particulars of organization - TRANSPORT DEPARTMENT According to Rules of Executive Business the main functions and duties of the Transport Department are as follows:- - Control of Motor Transport - Taxation on Motor Vehicles - Shipping and navigation on inland waterways declared by parliament by law as National Waterways as regards mechanically propelled vessels. - Ferries - Railways and minor railways - Control of Bihar State Road Transport Corporation - Control of all officers serving with Transport Department. Important task performed by the Transport Department 1- Registration of Motor Vehicles:- In order to have proper control over the motor vehicles. every motor vehicle is registered by the District Transport Officer (DTO) of each district under Transport Department for the purpose of identification of each vehicle and its owner. 2- Fitness Certificate of the vehicle : - At the time of registration of vehicle, its fitness to ply on public road is examined by the Motor Vehicles Inspector (MVI) or at any testing station authorised by the State Government. Besides this, fitness of passenger/ goods carrier vehicles is tested periodically as prescribed in the Motor Vehicles Act, 1988 in order to ensure their capacity of safe movement. In case of any accident, the vehicle involved is specially tested by the MVI. 3- Collection of Motor Vehicles Tax and Fees At each district level, motor vehicles tax and fees is collected by the DTO. One time tax is paid for personalised vehicles whereas taxes from transport vehicles including goods carrier is collected quarterly, half yearly and yearly. 4- Grant and Renewal of Permit : For the purpose of general control on movement of road traffic and to cater to the socio-economic need of people the passenger/ goods carrier vehicles are granted permit and the permits are renewed by the State Transport Authority on state level and various Regional Transport authorities constituted in each division of the State.

2 2 5- Grant and renewal of Motor Vehicle Driving Licence Road Transport has positive and effective role to play in the socio-economic need of people. For its proper development fit and efficient drivers are needed. In accordance with the provisions of the Motor Vehicles Act and rules made thereunder the DTO grants Learners Licence and after examining grants Driving Licence or renew the same, when required. 6- Conductor's Licence Keeping in view the importance of proper plying passengers vehicles and for convenience of the passengers conductor's licence is granted to the fit, capable and expert candidate by the DTO. 7- To provide cheap road transport facilities For providing cheap road transport facilities to passengers specially in the remote and rural areas and connecting district headquarters with State capital and other big towns/ cities, the Bihar State Road Transport Corporation has been established. 8- Road Safety Transport Department takes measures to educate the general people and inculcates awareness of road safety and traffic rules. The NGO's working in this field are encouraged. In case of road accidents the transport department helps the local authorities in rescue and trauma management. 9- Pollution Control For maintaining purity and balance of the environment Pollution under control certificate is issued after proper testing of the motor vehicles by the Pollution Testing Centres authorised by the Transport Department. 10- Providing vehicles during elections Under the Representation of People Act for proper conduct of elections, the motor vehicles are seized and provided to the authorities on payment of adequate compensation.

3 3 FUNCTIONS :- The main function of the Transport Department is to enforce the provision of the following Acts, Rules and Directives dealing with Motor Transport. 1- Central Motor Vehicles Acts, Central Motor Vehicles Rules, Bihar Motor Vehicles Rules, Bihar Motor Vehicles Taxation Act, Bihar Motor Vehicles Taxation Rules, Directives and Circulars as indicated in the compendium of 1990, 1991 and Organizational Structure:- ¼A) Headquarters Name of the post Sanctioned post Vacant post 1- Secretary Transport (IAS) 1-2- Additional/Joint Secretary 1-3- Deputy Secretary 1-4- Under Secretary 1-5- Section Officers 5 - Bihar State Road Transport Corporation 1- Administrator, (IAS) 1 Secretary Transport is holding additional charge Organizational Structure of office of the State Transport Commissioner (Head of the Department) 1- State Transport Commissioner (IAS) 1 Secretary Transport is holding additional charge 2- Joint Transport Commissioner 2-3- Deputy Transport Commissioner Chief Account Officer Assistant Transport Commissioner (Technical) 1 1 Chairman, Bihar Transport Appellate Tribunal (Judicial Service) 1- Chairman, Bihar Transport Appellate Tribunal (Judicial Service) 1 - Directorates of Inland Water Transport 1- Deputy Director 1 On deputation 2- Special Officer Assistant River Supervisor Junior River Supervisor 1 &

4 4 Name of the post 1- Deputy Transport Commissioner-cum- Secretary, Regional Transport Authority ( Division Level) (B) Field Organization Sanctioned Vacant Posted post post District Transport Officer (District Level) Additional District Transport Officer (District Level) Taxation Officer (Check-Pst) Motor Vehicles Inspector (District Level) Regular 10 Deputationist (C) Enforcement Wing ( Centralized at the Headquarters) 1- Enforcement Officer Enforcement Inspector & 3- Enforcement Sub-Inspector Departmental 12 Police SI 4- Plying Squad Constable Offices of the Transport Department Head Office - Transport Department, Vishweshwaraiya Bhawan, Bailey Road, Patna-15 Phone No , Fax No Regional Office of Transport Department Sl. Regional Offices of Transport Department No. 1 South Bihar Regional Transport Authority, Patna, Commissionary Building, Near Goal Ghar, Patna. Phone :- 2 Regional Transport Authority, Maghadh Pramandal, Gaya Phone :- 3 East Bihar Regional Transport Authority, Bhagalpur Phone:- 4 Regional Transport Authority, Munger Phone :- District of Jurisdiction Patna, Ara (Bhojpur), Nalanda, Rohtas (Sasaram), Buxar, Kaimur Gaya, Aurangabad, Jehanabad, Nawada, Arawal Bhagalpur, Banka Munger, Begusarai, Khagaria, Jamui, Lakhisarai, Shekhpura

5 5 5 Regional Transport Authority, Saharsa, Koshi Pramandal, Saharsa Phone :- 6 Regional Transport Authority, Purnea Phone 7 Regional Transport Authority, Darbhanga Phone :- 8 Regional Transport Authority, Muzaffarpur, Tirhut Pramandal, Muzaffarpur Phone :- 9 Regional Transport Authority, Chapra, Saran Pramandal, Chapra, Phone:- Saharsa, Madhepura, Supaul Purnea, Katihar, Araria, Kishanganj Darbhanga, Madhubani, Samastipur Muzaffarpur, West Chaparan (Bettiah), East Champaran(Motihari) Sitamarhi, Sheohar, Vaishali(Hajipur) Saran (Chapra), Siwan, Gopalganj District Level Offices of Transport Department Sl. District Transport Office District Level No. 1 Patna District Level 2 Gaya District Level 3 Bhojpur District Level 4 Chapra District Level 5 Motihari District Level 6 Muzaffarpur District Level 7 Darbhanga District Level 8 Munger District Level 9 Begusarai District Level 10 Bhagalpur District Level 11 Purnea District Level 12 Saharsa District Level 13 Nalanda District Level 14 Bettiah District Level 15 Rohtas District Level 16 Jehanabad District Level 17 Aurangabad District Level 18 Nawadah District Level 19 Gopalganj District Level 20 Siwan District Level 21 Sitamarhi District Level 22 Vaishali District Level 23 Madhubani District Level

6 6 24 Samastipur District Level 25 Khagaria District Level 26 Kishannganj District Level 27 Araria District Level 28 Katihar District Level 29 Madhepura District Level 30 Buxar District Level 31 Bhabhua District Level 32 Jamui District Level 33 Supaul District Level 34 Banka District Level 35 Shekhpura District Level 36 Lakhisarai District Level 37 Sheohar District Level 38 Arawal District Level

7 7 CITIZEN'S CHARTER Mission : The main mission of the Transport Department, Bihar Government is to ensure the strict compliance of the Motor Vehicles Act, 1988 by the latest modern technology for promoting the transportation facilities in 21st century to meet with the expectations of the citizens and thus to remain dedicated day and night, to the services of the citizens and to make the public services more and more progressive and environmental friendly and keeping in view the protection of the environment. Objectives : In order to achieve the objectives, the transport department is determined to make available transparent and sensitive administrative services with public cooperation in connection with the works/ jobs like registration of vehicles, tax collection, pollution control and issuance of drivers/ conductor's licences, safe movement of the vehicles and measures of checking accidents etc. and for this the department and its each officer/ officials shall perform the following tasks/ duties :- 1. Every application must be expeditiously dealt with and executed within the stipulated time-limit and during the process every citizen/ applicant shall be dealt friendly. 2. In all circumstances sincerity and dedication to worked shall be maintained. 3. Every applicant/ citizen shall be treated equal/alike and thee must be transparency in working patterns. 4. To render better/improved services all suggestions from the citizen be welcomed and forwarded to the higher authorities for making necessary decisions. 5. The applicant must be informed with the reasons for rejection/non-acceptance of his/her application. 6. Shall display information regarding the prescribed fees and details of officers/officials holding different duties/jobs at an appropriate/ proper place in the office premises. 7. Shall remain vigilant all the time about pollution control. 8. Shall acknowledge the receipt of all letters/ documents. 9. Shall communicate to the applicant any discrepancy/ deficiency by mentioning date and time. 10. The complaint regarding the subordinate staff should be investigated within 15 days and the complainant be informed accordingly. 11. A complaint book be maintained in the office and four copies of every complaint will be prepared. One copy be pasted in the complaint book, second copy to be sent to the controlling authority of the officer against whom complaint is made; third copy will be sent to the state transport headquarters for the needful and the fourth copy will be made available to the complainant. The head of every office will

8 8 inspect this complaint book every week and ensure necessary action and shall also make arrangements to make the copy available on demand without hesitation and ifs and buts. Transport Department seeking the public cooperation and to make it public oriented expects the necessary held/feedback from the general public to ensure better tax collection, improved road safety measures, to set strict standards for driving test, to restrain fatigued driver to encourage driving and to develop a sensitive public complaint redressal system. The department is determined to make its services more public oriented and people friendly. Introduction : The details of the brief information regarding some important functions executed by the transport department are as follows: - 1. Registration of Motor Vehicles :- In order to have proper control over the motor vehicles, every motor vehicle is registered by the district transport officer of each district under transport deptt. for the purpose of identifications of each vehicle & its owner & for tax collection. 2. Fitness Certificate of the Vehicles :- At the time of registration of the vehicle, its fitness is examined by the M.V.I. or at any testing station authorized by Govt. besides this, passengers vehicles/carrier vehicle fitness is tested in the prescribed period by M.V.I. under the provision of the motor vehicles act in order to ensure their capacity of safe movement. Specially in case of accident each vehicle is tested personally by M.V.I. 3. Collection of Motor Vehicles Tax :- At district level motor vehicle registration fees and road taxes are collected by the DTO. One time tax is paid for the private & personalized vehicles where as commercial taxes are paid quarterly, half yearly and yearly for the commercial vehicles. Road tax is the main resource of revenue for the development expenses of the State. 4. Grant And Renewal Of Permit For Passengers/ Carrier Vehicles :- For the purpose of general traffic regulation utility and have proper control of movement of the passenger/carrier vehicle; their permits are granted and renewed by the regional transport authority at the divisional level and by the State Transport Authority at the State level. 5. Grant And Renewal Of Motor Vehicle Driving Licences ;- Transport Department has positive and effective roll in the state economy. For its proper development, fit and expert drivers are needed. For this purpose in each District Transport Office of the Transport Department in accordance with the provisions of the motor vehicle acts/rules, driving licences are granted to the fit and expert drivers and their licences are renewed in the due time after testing.

9 9 6. Conductor's Licences :- Keeping in view of the importance of the passengers transportation and for proper plying of passengers vehicles, conductor licences are granted to the fit, capable and expert candidates by the Transport Department. 7. Publicity And Advertising For Road Safety :- With the help of Govt. of India, the Transport Department takes measures to educate the general people and to inculcate awareness among them regarding the road safety. 8. To Provide Cheap Traffic Facilities :- For providing cheap passengers traffic facilities to remote rural areas as well as in the big towns/cities, Bihar State Transport Corporation has been established at the state level. Facility of passenger vehicles movement and bus fares are being controlled by transport corporation. 9. Motor Vehicles Pollution Control :- For maintaining the purity and balancing of the environment; Pollution control certificate are issued after proper testing of the vehicles with the cooperation of the Bihar State Pollution Control Board. Pollution is mostly caused by the movement of auto rickshaws and commercial vehicles, hence the Enforcement Wing of the Transport Department is directed to identify such vehicles and to take necessary action accordingly. Transport Department is taking necessary stapes for preparing rules and regulations regarding pollution control. 10. Taking over the vehicles at the time of elections, Natural Calamities, And other Emergencies : Under Public representative Act, at the of elections, flood, drought, etc Natural Calamities in order to provide proper assistance to the general Public regarding security of their lives and properties the local administration can take over the vehicles for transport purpose for which proper compensation are provided. In this work Transport Department Renders proper assistance and cooperation to the local authorities. Requests : In view of the public service and to ensure the availability of the necessary financial resources the Transport Department Requests the vehicle owners not only to ensure timely up to date payment of taxes of their vehicles but they should also inspire other vehicle owners and general public for the same and thus to cooperate to promote the social & harmonic environment. Expectations : For the purpose of making new records of Public Service, Transport Department also solicits public cooperation on the following points.

10 10 A) Application Form should be submitted b the applicants by filling all the appropriate columns. B) Application Form should be submitted by the applicant with all the required documents and requisite fees. C) Application Form should be submitted personally to the authorized & required documents and requisite fees. D) Help from Middlemen and brokers should not be taken at all. E) No gift or any type of fee should be offered to any officers or employee. F) When needed, Please contact the higher authorities. G) Avoid unnecessary interference in the Government official working. H) Always strictly follow the transport and traffic rules - Road safety is the life safety. I) Don't drive your vehicle without the following documents and also instruct the others for the same. Information :- a. Driving Licence b. Registration of Vehicle c. Insurance Papers. d. Fitness certificate e. Upto-date tax token. For proper office work, the standard of disposal, prescribed time (period) requisite fee and rate of taxes etc are given in the attached appendix. In feature any change in the rules and regulations etc will be informed time to time. Invitation :- signed. Any suggestion and complains from the citizens are invited to the under DEPARTMENTAL ADVISORY COMMITTEE The members of the Departmental Advisory Committee are as follows:- 1.Shri Saligram Yadav, M.L.A. 2.Shri Sanjeev Kumar Jha, M.L.A 3.Shri Anant Kumar Satyarthi, M.L.A. 4.Shri Narendra Kumar Panday, M.L.A. 5.Shri Manik Chandra Roy, M.L.A.

11 11 6.Shri Dinesh Prasad Singh, M.L.C. 7.Shri Ramadhar Singh, M.L.C. 8.Shri Ganesh Bharti, M.L.C. PUBLIC GRIEVANCE CELL At the headquarters of the Transport Department a Public Grievance Cell has been constituted. The Secretary, Transport and State Transport Commissioner personally meet people with grievance between 4.00PM to 5.00 PM on every Friday. All the Regional/field officers have been directed to replicate this system in respective offices and to maintain a Public Grievance Register Financial power delegated to various officers All the financial power of the Department is vested in State Transport Commissioner, Bihar, Patna. However, Drawing and Disbursing power is delegated to the following officers:- 1- Deputy Secretary, to the Govt., Transport Department 2- Deputy Director, Inland Water Transport 3- All Regional Transport Officers. 4- All District Transport Officers

12 12 CHAPTER NO.-2 The power and duties of officers and employees of Transport Department Sr. No. Function / Activity 1 The State Transport Commissioner (a) He will be head of the Motor Vehicles Department and will deal with all matters of policy and correspond with the State Govt. and other. Heads of Departments. He will also be the Chief Executive Officer of the State Transport Authority. (b) He will do correspondence with the Central Govt. and other State Government subject to the general direction of the State Govt. (c) He will have General control over Superintendents of Police regarding control of traffic. (d) He will have General control over Regional Transport Officers, District Transport Officers, Motor Vehicles Inspectors and Enforcement Officers. (e) he will have General control over construction, equipment and maintenance of Motor Vehicles in accordance with the provisions of the Act and the rules. (f) He will ensure Co-ordination of motor transport with other modes of transport. (g) he will implement of Government's policy in respect of motor transport. 2 Additional/ Joint/ Deputy State Transport Commissioner- (a) Functions of Secretary, State Transport Authority under Chapter IV of these rules. (b) Such functions of the State Transport Commissioner as may be delegated by general or special order of the State Transport Commissioner. 3 Assistant State Transport Commissioner (Technical) and State Inspector of Vehicles- (a) Dealing with and advice on all technical matters relating to motor vehicles. (b) Dealing with reports of the Inspectors of Motor Vehicles on vehicles, inspection etc. Units to be covered State Level State Level State Level Financial Targets in Rs. Remark

13 13 (c) Deleting with matters relating to vehicles belonging to the Transport Department. (d) Functions as inspector of Motor Vehicles under rules, 51, 52 and Regional Transport Officers- Division Level (a) Function of Secretaries of the Regional Transport Authorities under Chapter IV of these rules. (b) Implementation of Government's policy in respect of Motor Transport. (c) Any other function which may be assigned by the State Transport Commissioner and / or State Government. 5 District/ Additional Distt. Transport Officer- District Level (a) To work as Licensing authority under Chapter 11 and 111 of the rules to work Chapter IV of the rule. (b) Implementation of Government policy relating to Motor Vehicles Transport. (c) General Control of Motor Vehicles Inspector/ Enforcement inspector/ Enforcement Sub-Inspector in discharge of their function in the respective districts. 6 Motor Vehicles Inspector- District Level (a) Duties prescribed in rule 250. (b) To assist the Regional Transport Officers/ Distt. Transport Officer/ Additional Distt. Transport Officer in all technical matters relating to road transport. 7 Enforcement Officer- District Level (a) General Control over mobile squad Inspectors and their constables in discharge of their functions. (b) Correspondence with District Magistrates, Superintendents of Police, Regional Transport Officers, etc. on all matters relating to Mobile squads. (c) Details of periodical report (including four diaries, tour programmes, petrol and repair bills) of the Enforcement Inspector/ Enforcement Sub-Inspectors and submission of statistical information to the State Transport Commissioner. (d) Dealing with accounts of the Mobile Squad Branch.

14 14 (e) Liaison with District Police and other Government Department. (f) Inspection of the Mobile Squads. (g) Any other duties that may be assigned by the State Transport Commissioner. 8 Enforcement Inspector/ Enforcement Sub- Inspector- District Level (a) General enforcement of the Act and these rules. (b) Checking of (i) private carrier in respect of the goods they are allowed to carry (ii) public carriers in respect of their area of operation and (iii) all Transport vehicles including stage carriages, contract carriages and carriages in respect of contravention of the rules and violation of condition of permits. (c) Detection of abuses in respect of the Motor Spirit Rationing Order, (d) Assisting the public with courtesy instruction. (e) Any other function that may be assigned by the State Transport Commissioner by general or special order. 9 Mobile squad Constables - District Level (a) Driving the vehicle of the squad. (b) Any other duties that may be assigned by the State Transport Commissioner, the Additional/ Joint Deputy/ State Transport Commissioner and the Regional Transport Officer shall exercise the powers, under Section 133, 158 and 206 of the Act, of Police Officer not below the rank of Sergeant or Sub-Inspector of Police authorised or empowered in that behalf; Provided that the State Transport Commissioner the Addl. Joint/ Deputy Transport Commissioner shall exercise such powers throughout the State and the Regional Transport Officers shall exercise the powers within their respective jurisdictions. 10 The Enforcement Officer and the Mobile squad Inspectors shall exercise, within their jurisdiction to be determined by the State Transport Commissioner from time to time, all the powers under Act or the rules, of a Policy Officer not below the rank of Sergeant or Sub-Inspector of Police authorised or Sub-

15 15 Inspector of Police authorised or empowered in that behalf. 11 Mobile squad constables shall exercise the powers of a Police Officer under clause (a) of sub-section (1) of Section 132 of the Act. The Enforcement Inspector/ Enforcement Sub-Inspector and Mobile Squad Constables shall water the uniform prescribed in the Sixth Schedule to these rues.

16 16 District Level Offices of Transport Department Sl. District Transport Office District Level No. 1 Patna District Level 2 Gaya District Level 3 Bhojpur District Level 4 Chapra District Level 5 Motihari District Level 6 Muzaffarpur District Level 7 Darbhanga District Level 8 Munger District Level 9 Begusarai District Level 10 Bhagalpur District Level 11 Purnea District Level 12 Saharsa District Level 13 Nalanda District Level 14 Bettiah District Level 15 Rohtas District Level 16 Jehanabad District Level 17 Aurangabad District Level 18 Nawadah District Level 19 Gopalganj District Level 20 Siwan District Level 21 Sitamarhi District Level 22 Vaishali District Level 23 Madhubani District Level 24 Samastipur District Level 25 Khagaria District Level 26 Kishannganj District Level 27 Araria District Level 28 Katihar District Level 29 Madhepura District Level 30 Buxar District Level 31 Bhabhua District Level 32 Jamui District Level 33 Supaul District Level 34 Banka District Level 35 Shekhpura District Level 36 Lakhisarai District Level 37 Sheohar District Level 38 Arawal District Level

17 17 Financial power delegated to various officers All the financial power of the Department is vested in State Transport Commissioner, Bihar, Patna. However, Drawing and Disbursing power is delegated to the following officers:- 1- Deputy Secretary, to the Govt., Transport Department 2- Deputy Director, Inland Water Transport 3- All Regional Transport Officers. 4- All District Transport Officers 5- All Motor Vehicles Inspectors. Procedures followed in decision making In decision making procedures prescribed in the following Acts, Rules and instructions are followed:- 1. The Secretariat Instruction; 2. The Rules of Executive Business; 3. Relevant Acts and Rules; 4. Executive Instructions issued from time to time.

18 18 CHAPTER NO.-3 The procedure followed in the decision making process including channels of supervision and accountability. In decision making procedures prescribed in the following Acts, Rules and instructions are followed:- 5. The Secretariat Instruction; 6. The Rules of Executive Business; 7. Relevant Acts and Rules; 8. Executive Instructions issued from time to time.

19 19 CHAPTER NO.-4 The norms set by Transport Department for the discharge as its functions The Transport Department is discharging its functions on the basis of the provisions set in the following Acts / Rules 1- Central Motor Vehicles Acts, Central Motor Vehicles Rules, Bihar Motor Vehicles Rules, Bihar Motor Vehicles Taxation Acts, Bihar Motor Vehicles Taxation Rules, Directives and Circulars as indicated in the compendium of 1990, 1991 and 2005 Service matters of the officers and employees of the Department is discharged in the basis of the norms and Service Rules framed by the State Government.

20 20 CHAPTER NO-5 The rules, regulation, manuals and records held by the Transport Department or under its control or used by its employee for the discharging its functions. The Department is enforcing the provisions of the following acts/ rules and directives issued by the Central and State Government from time to time. 1- Central Motor Vehicles Acts, Central Motor Vehicles Rules, Bihar Motor Vehicles Rules, Bihar Motor Vehicles Taxation Acts, Bihar Motor Vehicles Taxation Rules, Directives and Circulars as indicated in the compendium of 1990, 1991 and 2005 The copies of the documents related to the above laws shall be available in the Department which may be made available in the Department in the office hours.

21 21 CHAPTER NO.-6 A statement of the categories of documents that are held by the Transport Department or under its control of. Sr. No. Category of Documents Name of the Documents & its type 1 Act Central Motor Vehicles Acts, Rule Central Motor Vehicles Rules, 1989 Procedure obtaining documents Priced publication Priced publication for Under the control and in possession of the following person Open market Open market 3 Rule Bihar Motor Vehicles Rules, Act Bihar Motor Vehicles Taxation Acts, 1994 Priced publication Priced publication Open market Open market 5 Rule Bihar Motor 2Vehicles Taxation Rules, Circulars Directives and Circulars as and indicated in the compendium directives of 1990, 1991 and 2005 Priced publication By filing application Open market State Transport Commissioner

22 22 CHAPTER NO. -7 The particulars of any arrangement that exists for consultation with of representation by the Members of the Public in relation to the formulation of the Transport Departments Policy or Administration thereof. Transport Department Advisory Committee headed by the Minister in charge has been constituted and periodical meetings are held from time to time. The members of the Departmental Advisory Committee are as follows:- 1.Shri Saligram Yadav, M.L.A. 2.Shri Sanjeev Kumar Jha, M.L.A 3.Shri Anant Kumar Satyarthi, M.L.A. 4.Shri Narendra Kumar Panday, M.L.A. 5.Shri Manik Chandra Roy, M.L.A. 6.Shri Dinesh Prasad Singh, M.L.C. 7.Shri Ramadhar Singh, M.L.C. 8.ShriGaneshBharti,M.L.C.

23 23 CHAPTER NO.-8 Statement of the Transport Department's Boards. Councils Committee and other bodies consisting of two or more persons constituted as its parts or for the purpose of its advise and as the whether meeting of those boards, councils, committee and other bodies are opened to the public of minutes of such meetings are accessible for public. State Transport Authority, Bihar Sl. No. Name & Address Date of assuming or leaving 1 Member, Board of Revenue, Bihar, Patna 2 Commissioner and Secretary, Transport Department, Bihar, Patna. Designation Chairman Memebr 3 Finance Commissioner, Bihar Member 4 Home Commissioner, Bihar Member 5 State Transport Commissioner, Bihar, Patna Member

24 24 CHAPTER NO-9 A directory of the officers and employees of Transport Department. Sl. No. Name Designation Telephone No. (office) Telephone No. (Resi) Address 1 Sri K.K.Pathak Secretary, Transport and State Transport Commissioner 2 Sri Joint Secretary, Sri Basisht Singh Dy. Secretary, Sri Suresh Kumar Choudhary 5 Sri Dhirendra Mohan Jha 6 Sri Kunwar Jang Bahadur Under Secretary, Jt. Transport Commissioner, Jt. Transport Commissioner, 7 Vacant Section Officer, 8 Sri Om Prakash Singh Section Officer, 9 Sri Jagdish Mishra Section Officer, 10 Sri Balram Pathak Section Officer, 11 Sri Rajeev Nayan Kumar 12 Sri Satyendra Kr. Singh 13 Sri Barmeshwar Singh Assistant 14 Sri Binod Kumar Assistant 15 Sri Mahendra Pratap Assistant Singh 16 Sri Umesh Kr. Singh Assistant 17 Sri Krishna Mohan Assistant Vidyarthi 18 Md. Safiruddin Assistant Section Officer, Assistant (M) Sri Binod Kr Gupta Assistant (M) 20 Sri Krishna Mohan Assistant Singh 21 Sri Murari Pd Gupta Assistant 22 Sri harendra Panday Assistant 23 Sri Krishna Prasad Assistant 24 Sri Rajeev Kr Jha Assistant 25 Sri Vijay Pratap Singh Assistant 26 Sri Subhas Paswan Head Typist 27 Sri Sachindra Kr Singh Head Typist 28 Sri Raj Kr Chaudhary Typist 29 Sri Mrinal Verma Accountant (M) 30 Sri Krishnakant Jha Routine Clerk

25 25 31 Sri Umendra kr Sinha Treasuary Messanger 32 Sri Vishwanath Sah Daftary 33 Sri Ranjeet Kr.Singh Private Secy. to Principal Secy. Transport & S.T.C. Bihar, Patna 34 Sri Saryug Pandit P.A. to Principal Secy. Transport & S.T.C. Bihar, Patna 35 Sri Kameshwar Pandit P.A. to Jt. State Transport Commissioner-I, Bihar, Patna 36 Sri Raghunath Prasad P.A. to Jt. State Transport Commissioner-II, Bihar, Patna 37 Sri Alok Kumar P.A. to Dy. Secy. Bihar 38 Sri Pawan Kumar P.A. Bihar State Transport Tribunal 39 Sri Upendra Kumar P.A. to Jt. Secy. Bihar (M) (M) (M) (M) (M) A Directory of the officers and employees of Inland Water Transport Directorate, Transport Department. Sl. No. Name Designation Telephone No. (office) Telephone No. (Resi) Address 1 Sri Madan Prasad Dy. Director, IWT, Transport Department 2 Sri Damodar Prasad Singh Junior River Surveyor 3 Sri Suresh Kumar Singh 4 Sri Jai Prakash Chaudhary Statistical Assistant Account Clerk 5 Sri Satyanand Anjaney Accounts Clerk (P.Ac) 6 Sri Kamal Prasad Draftsman 7 Sri Babu Lal Prasad Treasury Sarkar 8 Sri Ajay Kumar Jeep Driver 9 Md. Jamaluddin Master 10 Sri Rama Shankar Mahto Asstt. Inspector Greaser 11 Sri Ram Sarnagat Singh 12 Sri Mahendra Singh Luskar 13 Sri Shashi Shekhar Blue Printer Prasad 14 Sri Yugeshwar Prasad Office Peon 15 Sri Surendra Pd. Yadav Cleaner 16 Sri Ram Uchit Store Chokidar Chaudhary 17 Sri Vishun Deo Prasad Office Peon Bandal

26 26 18 Sri Narendra Kumar Store Chokidar Tiwary 19 Sri Ranjeet Choudhary Store Chokidar Officer and Employees of Bihar State Road Transport Sl. No. Name Designation Telephone No. (office) Telephone No. (Resi) 1 Sri M.M.Singh Administrator I.A. S Sri B. P. Sinha Chief Mechanical Engineer 3 Sri S. R. P. Singh Chief of Op. & Statistics 4 Shri R. K. Sinha Controller, Store & Purchage 5 Sri Y. N. Jha Director, Vig. & Sec Sri Sukhdeo Chief of Choudhary Administration Address 7 Sri Kanhaiya Jee Chief Account Officer 8 Sri S. K. Sinha Ex.-Engineer (Civil) Sri B.N.Singh D.S BANKIPUR Sri Subash Singh D.S.Arrah Sri A. Ram D.S.Dumka Sri Sudhir Nr. Sah D.S.Chapra Sri Bijendra Singh D.S. Tata Sri Shambhu Singh D.S. Motihari Sri Raj Nath Singh D.S.Darbhanga Sri Y. N. Manjhi D.S.Sitamarhi Sri J.P.Singh D.S. Siwan Sri Ram Binod Jha D.S.Dhanbad Sri Onkar Nath D.S.Bokaro Sri Tarunkar D.S. Giridih Sri P. Mishra D.S.Ranchi Sri Rambir Singh D.S. Hazaribagh Sri Umesh Kumar D.S. Gumla Sri A.K.Singh D.S. Aurangabad Sri. S.Chaudhary C.A Sri. K.G. C.A.O Sri. S.R. Singh C.O Sri Y.N.Jha D.V.S Sri M.Prasad Div.Manger,Patna Sri. T.N.Tiwari Div.Mangar, Gaya Sri Binod Kr.Singh Div. Manager, Muzaffarpur 32 Sri R.P.Mahto Div. Manager, Chapra

27 27 33 Sri A.K.Thakur Div.Manager, Purnea Sri Binod Kr. Singh Div. Manager, Darbhanga 35 Sri D.K.Verma Div. Manager, Bhagapur 36 Sri. P.K.Mandal Div. Manager, Dhanbad 37 Sri S.K.Singh Div. Manager, Ranchi Sri Bhartendu Prasad Div. Manager, Jamshedpur 39 Sri. D.K.Verma Div. Manager, Bhagalpur 40 Sri Ram Bilas Ram Inc.C. Sq.Ho

28 28 CHAPTER NO-10 The monthly remuneration received by each of officers and employees of Transport Department including the system of compensation as provided in its regulation. Sl. Name of Designation Pay Scale Monthly No. Employees Remuneration 1 Sri K.K.Pathak Secretary, Transport and State Transport Commissioner 2 Sri Joint Secretary, 3 Sri Basisht Singh Dy. Secretary, Sri Suresh Kumar Choudhary 5 Sri Dhirendra Mohan Jha 6 Sri Kunwar Jang Bahadur Under Secretary, Jt. Transport Commissioner, Jt. Transport Commissioner, 7 Vacant Section Officer, 8 Sri Om Prakash Singh Section Officer, 9 Sri Jagdish Mishra Section Officer, 10 Sri Balram Pathak Section Officer, 11 Sri Rajeev Nayan Kumar 12 Sri Satyendra Kr. Singh Section Officer, Assistant Sri Barmeshwar Singh Assistant Sri Binod Kumar Assistant Sri Mahendra Pratap Assistant Singh 16 Sri Umesh Kr. Singh Assistant Sri Krishna Mohan Assistant Vidyarthi 18 Md. Safiruddin Assistant Sri Binod Kr Gupta Assistant Sri Krishna Mohan Assistant Singh 21 Sri Murari Pd Gupta Assistant Sri harendra Panday Assistant Sri Krishna Prasad Assistant Sri Rajeev Kr Jha Assistant Sri Vijay Pratap Singh Assistant Sri Subhas Paswan Head Typist Sri Sachindra Kr Singh Head Typist Sri Raj Kr Chaudhary Typist Sri Mrinal Verma Accountant

29 29 30 Sri Alakh Urwas Routine Clerk Sri Umendra kr Sinha Treasuary Messanger Sri Vishwanath Sah Daftary Sri Ranjeet Kr.Singh Private Secy. to Principal Secy. Transport & S.T.C. Bihar, Patna 34 Sri Saryug Pandit P.A. to Principal Secy. Transport & S.T.C. Bihar, Patna 35 Sri Kameshwar Pandit P.A. to Jt. State Transport Commissioner-I, Bihar, Patna 36 Sri Raghunath Prasad P.A. to Jt. State Transport Commissioner-II, Bihar, Patna 37 Sri Alok Kumar P.A. to Dy. Secy. Bihar 38 Sri Pawan Kumar P.A. Bihar State Transport Tribunal 39 Sri Upendra Kumar P.A. to Jt. Secy. Bihar A Directory of the officers and employees of Inland Water Transport Directorate, Transport Department. Sl. No. Name Employees 1 Sri Madan Prasad Dy. Director, IWT, of 2 Sri Damodar Prasad Singh 3 Sri Suresh Kumar Singh 4 Sri Jai Prakash Chaudhary Designation Pay Scale Monthly Remuneration (in Rs.) Transport Department Junior River Surveyor Statistical Assistant Account Clerk Sri Satyanand Anjaney Accounts Clerk (P.Ac) Sri Kamal Prasad Draftsman Sri Babu Lal Prasad Treasury Sarkar Sri Ajay Kumar Jeep Driver Md. Jamaluddin Master Sri Rama Shankar Mahto Asstt. Bandal Inspector Greaser Sri Ram Sarnagat Singh 12 Sri Mahendra Singh Luskar Sri Shashi Shekhar Prasad 14 Sri Yugeshwar Prasad Office Peon Sri Surendra Pd. Yadav Blue Printer Cleaner

30 30 16 Sri Ram Uchit Store Chokidar Chaudhary 17 Sri Vishun Deo Prasad Office Peon Sri Narendra Kumar Store Chokidar Tiwary 19 Sri Ranjeet Choudhary Store Chokidar

31 31 CHAPTER NO-11 The budget allocated to Transport Department indicating the particulars of all plans proposed expenditure and reports on disbursement made. Sl. Head/Sub-Head Budget Amount No Taxes on Vehicles- 1,31,38, Direction and Administration- State Transport Authority Taxes on Vehicles- 75,90, Collection Charge-Regional Transport Authority Taxes on Vehicles- 74,46, Inspection on Vehicles Taxes on Vehicles- 4,52,03, Other Expenditure-Control on Motor Vehicles Secretariat General Services 72,43, Secretariat- Transport Department Other Transport Services- 30,22, Other- 001-Director and Administration-Ganges Training Works Sadak Parivahan ke liye udhar Zero 800-Anudhar- - Loan to Bihar State Road Transport Corporation Road Transport Department 1,20,00, Direction and Administration-Regional Offices Total 9,56,42,000.00

32 32 CHAPTER NO.-12 Details in respect of the information, available to or held by Transport Department, reduced in an electronic form. Details in respect of the information available to or held by the Department can be obtained from the following authorities:- 1- Commissioner and Secretary, Transport-cum- State Transport Commissioner, the Joint State Transport Commissioner, the Dy. Director, IWT and other official authorised for the purpose. 2- For other details visit Transport Department or contract phone No and fax no On official web sight WWW.

33 33 CHAPTER NO-13 The names of designated Public Information Officers of Transport Department. Sl. Designation Jurisdiction Designated Officers NO. 1 Sri Dhirendra Mohan Jha, Joint State Transport Commissioner Transport Department Public Information Officer 2 Sri Ravindra kumar, Head Office Dy. Public Information Section Officer Transport Deptt Officer

34 34 CHAPTER.-14 Details in respect of the information, available to or held by Transport Department, reduced in an electronic form. Details in respect of the information available to or held by the Department can be obtained from the following authorities:- 1- Commissioner and Secretary, Transport-cum- State Transport Commissioner, the Joint State Transport Commissioner, the Dy. Director, IWT and other official authorised for the purpose. 2- For other details visit Transport Department or contract phone No and fax no On official web sight

35 35 CHAPTER NO.15 Particulars of the facilities available to citizens for obtaining information. 1- These are the means / methods or facilities available to the public for getting information regarding the Transport Department. (i) News-Papers (ii) Enquiry (iii) Public Information Officer, Transport Department. (iv) Assistant Public Information Officer, Transport Department (v) Notice Board (vi) Printed Departmental Manuals. (vii) Official web sight WWW CHAPTER-7 The name, designation and other particulars of Public Information Officers Name Designation Phone Number FAX Address Office Home Appellate Authority Shri K.K.Pathak Secretary and State Transport Commissioner Public Information Officer Shri Dhirendrab Mohan Jha Asstt. Public Information Officer Shri Bashishta Singh, Joint Transport Commissioner Dy. Secretary Transport Deptt, Bihar nic.in rediffmail. com Transport Department, Vishweshwar aiya Bhawan, Baily Road, Parna Transport Department, Vishweshwar aiya Bhawan, Baily Road, Parna Transport Department, Vishweshwar aiya Bhawan, Baily Road, Parna Note:- All Dy- Transport Commissioner-cum-Secretaries of Regional Transport Authority at Divisional level, All the District Transport Officers at District level are declared as Public Information Officers for then their respective jurisdiction and all the MVIs are declared as Astt. Public Information Officers in their respective districts.

36 36 CHAPTER NO.16 Particulars of the facilities available to citizens for obtaining information. 1- These are the means / methods or facilities available to the public for getting information regarding the Transport Department. (i) News-Papers (ii) Enquiry (iii) Public Information Officer, Transport Department. (iv) Assistant Public Information Officer, Transport Department (v) Notice Board (vi) Printed Departmental Manuals. (vii) Official web sight WWW.

37 37 CHAPTER-17 Other Useful Information The Transport Department is determined to make available transparent and sensitive administrative services with public cooperation in connection with the sevices like registration of vehicles, tax collection, pollution control and issuance of drivers/ conductor's licences, safe movement of the vehicles and measures of checking accidents etc. and for this the department and its each officer/ officials shall perform the following tasks/ duties :- 1. Every application must be expeditiously dealt with and executed within the stipulated time-limit and during the process every citizen/ applicant shall be dealt friendly. 2. In all circumstances sincerity and dedication to worked shall be maintained. 3. Every applicant/ citizen shall be treated equal/alike and thee must be transparency in working patterns. 4. To render better/improved services all suggestions from the citizen be welcomed and forwarded to the higher authorities for making necessary decisions. 5. The applicant must be informed with the reasons for rejection/non-acceptance of his/her application. 6. Shall display information regarding the prescribed fees and details of officers/officials holding different duties/jobs at an appropriate/ proper place in the office premises. 7. Shall remain vigilant all the time about pollution control. 8. Shall acknowledge the receipt of all letters/ documents. 9. Shall communicate to the applicant any discrepancy/ deficiency by mentioning date and time. 10. The complaint regarding the subordinate staff should be investigated within 15 days and the complainant be informed accordingly. 11. A complaint book be maintained in the office and four copies of every complaint will be prepared. One copy be pasted in the complaint book, second copy to be sent to the controlling authority of the officer against whom complaint is made; third copy will be sent to the state transport headquarters for the needful and the fourth copy will be made available to the complainant. The head of every office will

38 38 inspect this complaint book every week and ensure necessary action and shall also make arrangements to make the copy available on demand without hesitation and ifs and buts. Transport Department seeking the public cooperation and to make it public oriented. Expects the necessary feedback from the general public to ensure better tax collection, improved road safety measures, to set strict standards for driving test, to restrain fatigued driver to encourage driving and to develop a sensitive public complaint redressal system. The department is determined to make its services more public oriented and people friendly For the purpose of making new records of Public Service, Transport Department also solicits public cooperation on the following points. A) Application Form should be submitted b the applicants by filling all the appropriate columns. B) Application Form should be submitted by the applicant with all the required documents and requisite fees. C) Application Form should be submitted personally to the authorized & required documents and requisite fees. D) Help from Middlemen and brokers should not be taken at all. E) No gift or any type of fee should be offered to any officers or employee. F) When needed, Please contact the higher authorities. G) Avoid unnecessary interference in the Government official working. H) Always strictly follow the transport and traffic rules - Road safety is the life safety. I) Don't drive your vehicle without the following documents and also instruct the others for the same. a. Driving Licence b. Registration of Vehicle c. Insurance Papers. d. Fitness certificate e. Upto-date tax token.