DEPUTY PROBATION OFFICER I/II - INSTITUTIONS
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1 NOVEMBER 2016 FLSA: NON-EXEMPT Bargaining Unit: JCN: DEPUTY PROBATION OFFICER I/II - INSTITUTIONS DEFINITION Under general supervision or direction, supervises a caseload of juvenile probationers; provides a variety of duties and oversees all aspects of daily living activities, meals, and personal hygiene to ensure the safety and security of juvenile detainees in a County Juvenile Facility; assists in coordinating probation related programs; and performs related duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision or direction from the Supervising Deputy Probation Officer Institutions. Exercises no direct supervision over staff. May provide technical and functional direction to assigned staff. CLASS CHARACTERISTICS Deputy Probation Officer I Institutions: This is the entry-level classification in the Deputy Probation Officer - Institutions series. Initially under close supervision, incumbents perform intake, security, and oversight work while learning County policies and intervention techniques. As experience is gained, assignments become more varied, complex, and difficult; close supervision and frequent review of work lessen as an incumbent demonstrates skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the II-level, but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Deputy Probation Officer II Institutions: This is the fully qualified journey-level classification in the Deputy Probation Officer - Institutions series. Positions at this level are distinguished from the I-level by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Deputy Probation Officer in that the latter is not regularly assigned to an institution. This class is further distinguished from the Sr. Deputy Probation Officer - Institutions in that the latter provides lead direction to subordinate staff, is responsible for the more complex work for the operation of a County juvenile facility and may provide shift leadership either in conjunction with or on behalf of a DPO Supervisor - Institutions. Positions in the Deputy Probation Officer - Institutions class series are flexibly staffed and positions at the II-level are normally filled by advancement from the I-level, after gaining the knowledge, skill, and experience which meet the qualifications for and after demonstrating the ability to perform the work of the higher-level class.
2 Page 2 of 5 EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Monitors a caseload of juvenile offenders; conducts intake assessments, develops and facilitates rehabilitation treatment programs. Oversees, directs, and supervises the safety, security, treatment, recreation, personal hygiene, and other daily living activities of juveniles detained in a County juvenile facility. Monitors and enforces rules, and safety and security measures; searches juveniles for contraband. Performs intake duties, such as receiving, recording, and securing valuables; assigning rooms and orienting new youth to a County juvenile facility; completing and processing paperwork for the admission, care, and release of juveniles, and providing information on their legal rights. Performs case management services to juveniles and their families; develops treatment plans, including behavior modification goals; provides crisis intervention, reunification counseling, and placement preparation counseling; facilitates or co-facilities group sessions to provide supportive counseling and self-help education. Obtains and analyzes legal files and records, and interviews inmates, as well as their victims and families to develop sentencing recommendations. Conducts field surveillance, installs electronic monitoring equipment, and ensures that probationers honor the conditions of probation/house arrest; takes probationers into custody. Assists in providing services, including substance abuse counseling, recreation, educational services, mental health services, and anger management counseling services. Performs drug and alcohol testing at intake, during investigations, and after temporary releases. Reviews medical orders; administers prescribed medications if appropriately certified. Communicates and consults with probation officers, attorneys, families, and law enforcement and social service agencies regarding juvenile cases. Maintains daily logs and records, and complies data for reports; writes various reports regarding juvenile detainees and operations. Participates in various County training programs. Participates in County-facilitated committees. Transports juveniles. De-escalates juveniles in crisis. Restrains physically abusive juveniles. Reviews medical orders; administers prescribed medications if appropriately certified. Performs related duties as assigned. QUALIFICATIONS Some knowledge and abilities may be performed by positions at the entry (I) level in a learning capacity. Knowledge of: Principles, practices, and methods used in probation and juvenile detention. Applicable federal, state, and local laws, ordinances, and policies applicable to juveniles in dentation facilities. Principles and practices of Penal Code, Welfare and Institution Code, Title 15, juvenile law, drug laws, and search and seizure laws. Principles and practices of applied psychology and behavior modification procedures, particularly for juvenile offenders. Safety and security practices and precautions relating to a juvenile detention facility. Basic operation of a juvenile detention facility.
3 Page 3 of 5 Basic principles, practices, and procedures of juvenile civil and criminal justice systems. Methods and techniques for conducting effective interviewing and investigations. Case planning and management, including intervention and diversion programs and adjunct therapies. Court procedures and operations. Principles of providing functional direction and training. Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Modern equipment and communication tools used for business functions and program, project, and task coordination. Computers and software programs (e.g., Microsoft software packages) to conduct, compile, and/or generate documentation. Ability to: Assess and evaluate the risks and needs of juvenile detainees. Oversee and monitor the daily living activities of juvenile detainees. Implement evidence-based practices. Monitor and enforce rules and safety and security measures. Respond in emergency and crisis situations calmly and effectively. Interview in crisis situations and determine appropriate actions. Develop and implement effective case management strategies, including involvement of appropriate adjunct services and therapies. Analyze case-related documents and make appropriate deductions and recommendations. Prepare comprehensive reports and recommendations related to probation. Supervise and monitor a juvenile caseload, including enforcing terms of probation and facilitating progress. Testify in court. Make quick, sound, and independent decisions based on facts. Understand and follow oral and written directions. Prepare clear and concise reports, records, and other written material. Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed. Effectively provide staff leadership and work direction. Effectively represent the department and the County in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
4 Page 4 of 5 Deputy Probation Officer I - Institutions: Equivalent to a bachelors degree from an accredited four-year college or university with major coursework in criminal justice, social science, behavioral science, or a closely related field. Related professional-level criminal justice experience may be substituted for up to two (2) years of the required education. Deputy Probation Officer II - Institutions: Equivalent to a bachelor s degree from an accredited four-year college or university with major coursework in criminal justice, social science, behavioral science, or a closely related field and, one (1) year of experience counseling and overseeing juveniles in a detention facility at a level equivalent to the County s class of Deputy Probation Officer I Institutions, including successful completion of probationary period and required Juvenile Corrections Officer CORE training, 832 PC training and CPR/First Aid training. Related professional-level criminal justice experience may be substituted for up to two (2) years of the required education. Licenses and Certifications: Possession of, or ability to obtain, a valid California Driver s License by time of appointment and a satisfactory driving record. Possession of, or ability to obtain, a valid Juvenile Corrections Officer CORE certificate. Possession of, or ability to obtain, a valid California Penal Code 832 certificate. Possession of, or ability to obtain, a valid CPR/First Aid certificate. PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer, and to operate a vehicle to various County and meeting sites; maintain mobility, physical strength, and stamina to respond to emergency situations and to perform assigned duties; vision to maintain firearms qualification (if assigned) and to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone or radio. The job involves fieldwork requiring frequent walking on uneven terrain, and climbing and descending structures to access work sites. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate public safety equipment. Positions in this classification frequently bend, stoop, kneel, reach, and climb to perform work. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 50 pounds as necessary to perform job functions. Reasonable accommodations will be made for individuals on a case-by-case basis. ENVIRONMENTAL CONDITIONS Employees work indoors and outdoors, and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures. The duties of this class are performed in an environment with exposure to criminal offenders, mentally ill individuals, and persons potentially infected with communicable diseases. WORKING CONDITIONS Must be able to work irregular, long, rotating, and emergency shifts. Candidates not currently employed as a Peace Officer with the El Dorado County Probation Department must also successfully meet all requirements for Peace Officer status pursuant to Government Code Sections 1029 and 1031, including a criminal history check, comprehensive background investigation, and psychological and medical evaluation.
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