Conference Timing. Registration, Continental Breakfast Exhibition Floor Open

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1 2018 Annual Conference and Exhibition Boxboro Regency Hotel, Boxborough, Massachusetts May 10, 2018

2 7:30am 8:30am 8:30am 10:00am 10:00am 10:45am 10:45am 12:00pm 12:00pm 1:15pm 1:15pm 2:30pm 2:30pm 2:45pm 2:45pm 4:15pm CEU Information Up to 5.5 Continuing Education Credits for Nursing Home Administrators (Deemed Status number NH ) and Nurses. An application for 5.5 CEUs has been submitted for Social Workers approval. Registration Information and Rates Member Registration Fee: LeadingAge MADSA Mass Home Care ACHCA MARCH LTCFA One to two registrations from the same member organization Three or more registrations from the same member organization Trustee, Board of Director or Resident registration from a member organization Non-Member Registration Fee: Government and Student Registration fee Non-Member Registration fee Registration, Continental Breakfast Exhibition Floor Open Opening and Keynote Morning Break Exhibition Floor Open Morning Breakout Sessions Lunch Exhibition Floor Open Afternoon Breakout Sessions Afternoon Break Conference Timing Closing General Session Cancellation Policy $120 per person $95 per person $80 per person $80 per person $250 per person LeadingAge Massachusetts must receive a written/ registration cancellation request by May 3, 2018 to guarantee a refund, minus a $15.00 non-refundable cancellation fee. Cancellations made after this date and non-attending registrants are responsible for the full registration fee. If your organization is under a state survey the day of this event, a full refund will be issued to all attendees participating in the survey. Substitutions are encouraged for any attendee that is not able to attend. Hotel Information Boxboro Regency, 242 Adams Place, Boxborough, MA Single/Double rooms are available for a rate of $109. Rates and availability of hotel rooms are not guaranteed by Boxboro Regency after April 19th. Be sure to mention that you are with the LeadingAge Massachusetts Conference. Register now at

3 Keynote It s not LeadingAge without Leadership Katie Smith Sloan, President and CEO, LeadingAge During this thought provoking keynote session, Chris Sintros, CEO of Deaconess Abundant Life Communities and chair of the LeadingAge MA Board of Trustees, will engage Katie Sloan, CEO of LeadingAge, in a conversation about the importance of strong leadership in times of change. They will reflect on the state of the field, barriers that we need to work hard to overcome and opportunities we should seize. Learning Objectives: Understand how scenario planning and strong governance practices can help your organization prepare for continued success into the future Learn about how integrated service delivery can improve quality and the consumer experience Examine the ways in which ageism affects aging services, particularly as it relates to workforce challenges Closing General Session The Voices of Individuals Living with Dementia- Seeing Beyond the Diagnosis Learn from a group of activists living with dementia moderated by Melody McLaughlin, CDP, Program Manager of Early Stage Engagement, Alzheimer's Association. This panel session will feature individuals living with early stage Alzheimer's disease and related dementias who will share their unique perspectives and experiences regarding their diagnoses. Panelists will discuss warning signs, relationships, stigma, challenges, coping strategies and the importance of disease education and remaining active. Learning Objectives: Examine issues and challenges unique to individuals who are in the early stages of the disease Understand the stigma associated with dementia as experienced by individuals with a diagnosis Learn how the voice of the lived experience should inform coping strategies for everyday life Exhibition Information A great part of our conference is the opportunity to hear about new or existing products and services available to meet members needs for competitive pricing and superior service. The Exhibition Hall will feature over 75 businesses that are committed to supporting and enhancing the work of aging service providers. Gain knowledge of how these exhibitors can help you to improve the lives of those you serve.

4 Morning Breakout Sessions Framing and Fostering Crucial Conversations How to Have a Voice and Authentic Dialogue with Respect Claudia Blumenstock, President and CEO, Copernicus, Inc. It s hard to build trusting relationships in the work setting that invite genuine conversation, especially when confronted with disagreement and tension! Each staff member possesses a unique perspective that may connect or clash with the opinions of fellow team mates and the ways in which the organization operates. Discontent, misunderstandings, or differences in opinion can severely impact team interactions and can compromise the ultimate success of the organization. This interactive session provides approaches which help staff work towards productive exchanges rooted in a foundation of trust, honesty and transparency. It offers exercises and explores strategies to create a greater sense of confidence in the conversation dynamic. It examines factors that cause uneasiness and a variety of reactions that impede developing and sustaining respectful dialogue. The use of group activities multiplies opportunities for effective interactions that avoid or overcome barriers that hinder successful communication. The Purpose of Life is to Live a Life of Purpose, No Matter What Age! Carla Pepka, Director of Resident Programming, Lasell Village Catherine Sabatini, Special Care Program Director, Bethany Health Care Center Learn how to create purposeful and meaningful engagements for older adults with your resources. Discover how your assessment tools can help you give older adults a journey of living their life with intention. Learn how to give your older adult a moment s purpose. We may not be able to change their life completely, but we can transform their outlook moment by moment. Ensuring Person-Centered Care: The role of Aging Service Providers in meeting the goals and preferences of individuals at all stages of life Mike Cain, Director of Nursing, D Youville Senior Care Marcia Feldman, Palliative Care Coordinator, Carleton-Willard Village Aline Russotto, Executive Director, Orchard Cove The overarching mission of the two-year old Coalition for Serious Illness Care is to ensure that everyone in Massachusetts receives health care that honors their goals, values and preferences. As a member of the Coalition, LeadingAge Massachusetts and our members are working in numerous ways to support the Coalition s mission and goals for those we serve as well as those we employ. This session will provide examples of ways LeadingAge MA members are supporting staff, residents, families and members of the general public to have conversations about their goals and preferences at all stages of their lives, and to help align care in accordance with those goals and preferences for those at the end of life. Purchasing Strategies and Impacts to Budgets Chet Chandler, Vice President, Strategic Accounts, Value First This session will raise awareness how implementing Supply Chain strategies and LEAN methodologies will create optimal savings and efficiencies for an organization. This presentation will provide case studies from Leading Age members where implementation of these Best Practices has impacted their budgets. Register now at

5 A Guide to Successful Dementia Programming Afternoon Breakout Sessions Loretta Bartz, Vice President of Clinical Strategies, HealthPro Heritage Your community is being impacted by a critically important healthcare trend: the number of persons living with dementia (PLWD) is on the rise! This discussion will focus on innovative strategies for ensuring PLWD and their families/loved ones receive only the highest quality care. Likewise, our presenter will describe why and how as a member of an interdisciplinary team working with PLWD can effectively drive protocol, provide clinical resources, and offer sophisticated training in order to optimize clinical outcomes, Quality Measures, resident/family/caregiver satisfaction scores and to attract/maintain competent staff. Aging Successfully with Impairments: The Disability Community Philosophy Steve Saling, Co-founder, ALS Residence Initiative (ALSRI); Project Manager and Senior Landscape Architect; Americans with Disabilities Act (ADA) Specialist Penny Shaw, Advocate; Member, Executive Committee, Disability Policy Consortium; Member, Citizens Advisory Committee, Massachusetts Executive Office of Elder Affairs Individuals living with disabilities across the age span can and should be able to live with meaning and purpose in their lives, despite their impairments. Session presenters, both residents of long term care facilities, will discuss how disability is a socially constructed phenomenon which can be overcome by understanding disability as a normal part of human diversity, focusing on strengths, not weaknesses and understanding the critical role that technology can play in eliminating barriers. The role of legal rights, self-determination, peer role modeling and community resources will also be discussed. Intergenerational Living: Stronger Together Peggy Farrington, CEO/Administrator, St. Joseph s Rehabilitation & Residence St. Joseph Rehabilitation and Residence (SJR) began this program in the Fall of 2016 to address two goals: encouraging students to consider a career in the field of aging services and developing an innovative way to address a chronic labor shortage for nurses aides. This presentation will provide a review of St. Joseph s Rehabilitation & Residences (SJR) Intergenerational Living Program. The first 3 students moved in January 2017 and a program that began as a way to combat staffing shortages has delivered results; some expected, some not expected. The presentation will share the results of the program thus far, staffing results, financial results, resident/staff/family feedback, as well as anecdotal stories and information more difficult to measure. I will share the methods used for screening process, data collection, communication with students and other stakeholders. Super Supervisors Pete Moser, Partner, Hirsch Roberts Weinstein LLP Liz Monnin-Browder, Attorney, Hirsch Roberts Weinstein LLP In today s environment, employers have a right to worry about potential liability. From legalizing recreational marijuana to enacting new laws around pay equity and accommodations for pregnant workers, Massachusetts has adopted new laws that require employers to change their policies and practices towards employees. This session will dive into the question on everyone s mind: how will these new laws impact the Senior Living sector? Contact Information For further information, please contact: Lynn Monaghan, Education and Events Manager Phone (617) Fax (617) LMonaghan@LeadingAgeMa.org