2018 ED DIRECTOR FORUM

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1 New York Academy of Medicine, 1216 Fifth Avenue, New York, NY Learn How To: Review the key factors relating to staff satisfaction. Design strategies to protect your group s financial future. Analyze the updated 2018 RVU values for key ED services. Recall the goals of an effective incentive compensation plan. Describe the CMS and CPT definition of critical care patients. Identify the basic methods for measuring provider productivity such as RVUs, gross charges and volume. Describe the common incentive based compensation programs. Demonstrate the effects of operational efficiency on staff satisfaction. Analyze best practices for implementation of a successful incentive based compensation program. Demonstrate tangible techniques physician leaders can employ to improve satisfaction and promote practice resiliency. Detail the advantages diversity and inclusion brings in practice management including team building and care delivery. Review common case scenarios where critical care does and does not apply. Describe implicit bias and its effect on physicians, their patients and the care delivery environment. Identify key components impacting 2018 emergency medicine reimbursement. Describe why the burnout syndrome develops in a time of constant change and cultural upheaval. Outline the data on the diversifying physician workforce and emergency patients. Describe the highlights of 2018 CPT and regulatory changes impacting emergency physician payments. Recognize the challenges surrounding emergency department patient satisfaction. Demonstrate the relationship between patient satisfaction and controlled substances. One of the best value CME I have ever attended. This is directly beneficial to my job 1130 Crosspointe Lane, Suite 10B Webster, NY Phone: (585) Fax: (585) nyacep@nyacep.org - Forum Designed For ED Directors; ED Associate Directors; ED Administrators and Managers; Directors of Critical Care, EMS, Observation, Research, Ultrasound and Trauma; Emergency Physicians; Nurse Managers and Administration Fellows

2 Expert Faculty Expert Faculty Speakers were first rate. Knowledgeable, engaging, charismatic. New York American College of Emergency Physicians Chair of Emergency Medicine Rochester Regional Health Dr. Grams received his Medical Doctorate from the University of Maryland at Baltimore and completed his emergency medicine residency at the University of Rochester, Strong Memorial Hospital. Dr. Grams is board certified in Emergency Medicine and has been the Chair of Emergency Medicine with Rochester Regional Health for over eight years. He has worked to integrate data in the drive for quality patient care, fostering clinical integration and ensuring one high standard of emergency care and service throughout the growing system. Michael A. Granovsky, MD FACEP President, LogixHealth Chairman, National ACEP Reimbursement Committee Dr. Granovsky is the President of LogixHealth, a national ED coding and billing company processing over 10,000,000 annual encounters. Dr. Granovsky is the Director of the American College of Emergency Physicians (ACEP) Coding and Reimbursement course and leads the education efforts of ACEP s National Coding and Nomenclature Advisory Committee. He is currently serving as the Chairman of National ACEP s Reimbursement Committee as well as the reimbursement subject matter expert to multiple task forces including quality measure development, episodes of care, ACEP s CEDR QCDR, and Out of Network Fair Payment coalition. Dr. Granovsky also serves as editor for both ED Coding Alert and the American Academy of Professional Coders (AAPC) ED Specialty Coding Certification Exam. A nationally recognized expert in both Observation and Emergency Medicine, Dr. Granovsky is a regularly featured speaker and has been recognized with numerous national speaking awards. Immediate Past President, ACEP Attending Emergency Physician, Centegra Health System; President, Team Parker LLC Clinical Assistant Professor, Texas Tech El Paso Department of Emergency Medicine Dr. Parker finished her term as ACEP President in October 2017 and is the current Immediate Past President of ACEP. Dr. Parker is a practicing attending emergency physician at Centegra Health System in McHenry, Woodstock and Huntley Illinois. She serves as senior vice president of advocacy and leadership for Envision Physician Services. Dr. Parker is also president of Team Parker LLC, a consulting group, and serves as clinical assistant professor at the Texas Tech El Paso department of emergency medicine. A graduate of Northwestern University, Dr. Parker brings many years of management experience in urban, suburban, government and academic practice, including spending two years as core faculty, quality director and ED Medical Director at Texas Tech. This experience has given Dr. Parker a deep understanding of the challenges in both private and academic settings. Disclosures In accordance with the ACCME Standards for Commercial Support and policy of the American College of Emergency Physicians, relevant financial relationships of all individuals with control over CME content (including but not limited to staff, planners, reviewers, and faculty) must disclose to learners whether or not they have any relevant financial relationship(s). The source of all support from commercial interests, including in-kind support, must also be disclosed to learners. These individuals have indicated, that they have a relationship which, in the context of their involvement in the CME activity, could be perceived by some as a real or apparent conflict of interest (eg, ownership of stock, grants, honoraria, or consulting fees), but these individuals do not consider that it will influence the CME Activity. Michael A. Granovsky, MD FACEP, President, LogixHealth All remaining individuals with control over CME content (including but not limited to staff, planners, reviewers, and faculty) have no significant financial interests or relationships to disclose. Brahim Ardolic, MD FACEP Penelope C. Lema, MD RDMS FACEP JoAnne Tarantelli

3 Schedule First time at the forum - highly valuable. I would definitely recommend. New York American College of Emergency Physicians 8:00-8:20 am Registration 8:20-9:20 am Design and Implementation Of An Effective Incentive Based Compensation Program Aligning incentives is a key aspect of successful organizations. Most physicians have been paid based on productivity for years. Incentive and RVU based compensation is now a hallmark of many forward-thinking groups. An effective compensation system is fair, transparent, facilitates easy and simple measurement and incentivizes success. 9:20-9:50 am Developing Resilient Staff Burn out is at an all-time high in medicine, with emergency medicine leading the way. Learn practical tips on how to build your staff in to a resilient team, ready for a time of constant change. 9:50-10:10 am Break 10:10-11:10 am Patient Satisfaction? What About Staff Satisfaction? Although there is often an intense focus on patient satisfaction, staff satisfaction can often be overlooked. Several key drivers need to be addressed when working to improve staff satisfaction. Improving departmental efficiencies are often critical to this improvement. 11:10-11:40 am Diversity and Wellness, Does it Matter? As the US population diversifies so does the medical student population. Medical professionals need to account for these differences in how they treat their patients and each other. This session will provide an overview of upcoming changes along with ACEP s Diversity and Inclusion initiative and how it relates to a healthy health care delivery team. 11:40 11:55 pm Morning Lecture Q&A 11:55 12:25 pm Lunch 12:25 12:55 pm Reimbursement Strategies for 2018 Part 1 To safeguard the financial future of your group you must be armed with the most current information pertaining to RVUs, the Conversion Factor, CPT coding changes, audit traps and updates to the CMS quality programs. Explore the latest audit traps and develop strategies to document appropriately and capture the highly complex services we provide every day. 12:55-1:55 pm Is This Patient Critical Care? Overview of critical care codes, CPT and 99292, for practicing physicians with clinical scenarios. An often-overlooked code that requires high awareness, and assignment, by the emergency physician. 1:55-2:15 pm Break 2:15-2:45 pm Reimbursement Strategies for 2018 Part 2 2:45-3:45 pm Patient Satisfaction Myths There have been several factors suggested over the years that drive patient satisfaction. We will explore these factors and identify their effects on patient satisfaction. 3:45-4:00 pm Afternoon Lecture Q&A 4:00 pm Adjourn

4 New York American College of Emergency Physicians At The Academy The New York Academy of Medicine is located at 5th Avenue and 103rd Street, New York, NY. There are several public parking lots in the area. Parking Garage: 105th and Madison Manhattan Parking: 10 East 102nd Street Standard Parking: 14 East 103rd Street Merit Parking: 12 East 107th Street Getting To the Forum New York is the most accessible city in the world. You can fly into three airports - Newark Airport, LaGuardia Airport or JFK International Airport. Bus or rail links these busy airports to Manhattan. By bus, you ll arrive at the Port Authority Bus Terminal at 8th Avenue and 42nd Street. By train, you ll arrive at either Grand Central Station or Penn Station, both in midtown Manhattan. For more information go online to Americans with Disabilities Act If you are in need of special assistance while attending the forum, contact at (585) in advance. A lot of important information covered in appropriate time slots. Registration For credit card payments: online: nyacep.org call: fax: If paying by check, mail registration and payment to: 1130 Crosspointe Lane Suite 10B Webster, NY A separate registration form for each registrant is required. Register by April 13, 2018 to take advantage of reduced fees. Registrations will not be processed until payment is received. confirmation will be sent to registered attendees prior to the forum. Cancellations If written cancellation is received by April 13, 2018, a refund for registration fee less a $75 administrative charge will be issued. After April 13, no refunds will be issued. Telephone cancellations will not be honored. reserves the right to cancel or postpone any course due to any unforeseen circumstance. In the event of a cancellation or postponement, will refund registration fees, but is not responsible for any related costs, charges or expenses to participants. Continuing Medical Education This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the American College of Emergency Physicians and. The American College of Emergency Physicians is accredited by the ACCME to provide continuing medical education for physicians. The American College of Emergency Physicians designates this live activity for a maximum of 6.5 AMA PRA Category 1 Credits TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity. Approved by the American College of Emergency Physicians for a maximum of 6.5 hours of ACEP Category I credit. This Conference was Excellent! Forum Exhibitors Air Methods Allergan, Inc. BMS/Pfizer Boehringer Ingelheim Pharmaceuticals, Inc. Envision Physician Services Genentech, Inc. Gottlieb LLC ICARE LogixHealth Nabriva Therapeutics US, INC Physicians Practice Enhancement, LLC Forum Chair Brahim Ardolic, MD FACEP, Chairman Department of Emergency Medicine Staten Island University Hospital

5 New York American College of Emergency Physicians Great Conference! REGISTRATION FORM at the New York Academy of Medicine 1216 Fifth Avenue, New York, NY Credentials: MD DO FACEP Other: Name Ref: Institution/Hospital: Is mailing address Home Work Department Address City State Zip ( ) Daytime Telephone Extension address (required for confirmation) For your name badge Institution/Hospital: Ref: (work) City/State: Please indicated Medical Dietary Restrictions (Medical dietary requests may be accommodated based on the availability of the facilty.) Check appropriate category & circle appropriate fee: By April 13 After April 13 members $240 $290 Other ACEP Chapter members $290 $340 Non-member Physicians $340 $390 ED Administrators/Managers $290 $340 Payment Method check one: CHECK enclosed: $ CREDIT CARD (circle Ref: one): MasterCard VISA American Express card number expiration date card security code name as appears on card signature Mail (or fax if paying by credit card) with payment to: 1130 Crosspointe Lane, Suite 10B Webster, NY (585) phone (585) fax nyacep@nyacep.org online

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