BROADBAND. January Broadband INDUSTRY PROFILE. for Arapahoe & Douglas Counties Colorado WIOA Central Planning Region

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1 BROADBAND January 16 Broadband INDUSTRY PROFILE for Arapahoe & Douglas Counties Colorado WIOA Central Planning Region

2 BROADBAND The broadcasting and telecommunications cluster includes companies that help deliver voice, data, and video to end users. This cluster includes landline and wireless telephone communications companies, radio and television communications services, and cable and Internet service providers. Broadband and mobile technologies have become more widely accessible business modes of communication for many nine-county Metro Denver and Northern Colorado companies. The advancement of high-speed Internet connections has helped to increase the number of employees that telework or work at home while connected by information technology. The nine-county region is one of the nation s top areas for teleworking due to the region s expansive telecommunications infrastructure, the percentage of high-tech companies, innovative ecosystem, and vibrant workforce. According to the U.S. Census Bureau, Colorado ranked ninth among the 50 states for the largest percentage of individuals living in a home with a high-speed Internet subscription, five percent higher than the national average of 78 percent. The downtown Denver WiFi Zone was among the first in the nation to provide large-scale, public Internet access and several locations throughout Denver offer free WiFi, including the 16th Street Mall, Skyline Park, and Denver International Airport. The Denver Regional Council of Government s Telework Colorado program offers free telework consulting services for employers in the region including information, materials, expert advice, and customized programs. Courtesy of Metro Denver Economic Development Corporation Background Second in employment among top 50 metro areas in US #2

3 BROADBAND Employment Concentrations This map show where the highest concentration of employment are in the Broadband sector, by county, within the metro Denver area. Top Employment Concentrations by County County 15 Jobs Average Worker Earnings National Location Quotient Denver County, CO 78,8 $75, Arapahoe County, CO 60,153 $72, Jefferson County, CO 33,485 $67, Boulder County, CO 29,840 $76, Adams County, CO 23,685 $63, Larimer County, CO 21,395 $61, Douglas County, CO 19,349 $78, Broomfield County, CO 8,691 $84, Gilpin County, CO 316 $62, Clear Creek County, CO 291 $67, Source: EMSI 15.3 QCEW Employees, Non-QCEW Employees, and Self-Employed Class of Worker 2

4 BROADBAND Competitive Analysis This table shows employment within metro Denver in the top occupations in the sector. Regional wage ranges and the median wage are shown, with yellowed cells indicating where wage offers may have to land to attract and retain qualified candidates based on labor supply (applicants per job opening). SOC Code Description Total Number Employed Annual Openings Available Applicants Applicants Per Job Openings Median 10th Percentile 25th Percentile Average 75th Percentile 90th Percentile Accountants & Auditors 24,162 1, $34.04 $.77 $25.97 $37.31 $44.97 $ Computer Network Architects 2, $49.85 $29.35 $38.70 $49.46 $59.30 $ Secretaries & Admin Assistants, Except Legal, Medical & Executive Software Developers, Applications Software Developers, Systems Software 36,413 15,352 7,351 1, Electronics Engineers, Except Computer 3, $44.27 $30.28 $35.34 $46.37 $56.97 $ First-Line Supervisors of Mechanics, Installers & Repairers Business Operations Specialists, All Other 4,027 27, $32.60 $35.50 $.51 $19.00 $25.90 $25.55 $33.29 $37.85 $39.03 $46.60 $46.90 $ Producers & Directors $25.77 $15.77 $.04 $29.44 $34.82 $ Telecommunications Line $22.37 $14.03 $17.45 $22.76 $27.88 $32.77 Installers & Repairers $18.04 $47.87 $48.29 $11.59 $30.91 $30.65 $14.35 $38.33 $38.95 $18.46 $48.65 $49.21 $22.42 $58.47 $58.69 $26.71 $70.14 $ General & Operations Managers 24, , $54.42 $25.63 $36.46 $64.88 $85.10 $ First-Line Supervisors of Office & Admin Support 13, $27.26 $16.00 $21.27 $28.79 $34.78 $43.73 Workers Sales Representatives, , $26. $11.66 $17.37 $31.32 $38.83 $57.02 Services, All Other Telecommunications Equipment Installers & Repairers, Except 2, $32.67 $19.34 $26.91 $30.70 $35.86 $37.76 Line Installers Broadcast Technicians $21.77 $10.96 $17.03 $23.17 $29.49 $35.98 Network & Computer , $39.75 $24.52 $31.23 $39.78 $47.65 $56.78 Systems Administrators Computer Network , $32.56 $.30 $24.28 $34.19 $42.71 $52.58 Support Specialists Computer User Support , $25.87 $16.82 $.43 $27.56 $33.77 $41.80 Specialists Computer Occupations, All Other 5, $43.70 $25. $33.47 $43.65 $53.71 $ Customer Service Representative ,530 5, $16.09 $11. $13.29 $17.16 $.18 $24.55 Source: QCEW Employees, Non-QCEW Employees & Self-Employed - EMSI 15.3 Class of Worker 4

5 BROADBAND Industry Growth This table shows projected yearly job growth through 19, as well as establishment growth from 12 through 13. The National Location Quotient shows the relative concentration of employment in this industry in the metro Denver area versus the national average. So, for Cable and Other Subscription Programming you would read, employment is 3.75 times more concentrated in metro Denver than the national average. 16 Jobs 17 Jobs 18 Jobs 19 Jobs Jobs Change Annual Growth Rate National Location Quotient Payrolled Business Locations 1,416 1,418 1,419 1,418 1,413 (3) (0.0%) Television Broadcasting NAICS Code ,589 2,619 2,652 2,687 2, % Cable & Other Subscription Programming NAICS Code ,930 15,617 15,377 15,189 15,141 (789) (1.0%) Wired Telecommunications Carriers NAICS Code (429) (8.7%) Wireless Telecommunications Carriers (except Satellite) NAICS Code % Satellite Telecommunications NAICS Code (270) (14.8%) Telecommunications Resellers NAICS Code (28) (10.7%) All Other Telecommunications NAICS Code ,699,162,758,452,374 (1,325) (1.2%) TOTALS Source: EMSI 15.3 QCEW Employees, Non-QCEW Employees, and Self-Employed Class of Worker

6 BROADBAND Hidden Job Market This chart shows the relationship between the number of job listings versus the number of hires for each of the top occupations in the sector. If there are more listings than hires, it means that the job requires specific skills and credentials, and so most openings for that occupation are listed. An example of an occupation requiring skills, credentials and experience would be the intensive care registered nurse. If there are more hires than listings, it means that most people in those occupations are finding jobs through networking rather than looking at job listings. These are occupations where people with effective personal networking skills have the edge. Occupations with medium strength of hidden job market require both the necessary skills and credentials, and effective personal networking on the part of the job seeker. Weak Medium Strong Occupation (SOC) Avg Monthly Postings Avg Monthly Hires Hires Per Listing Telecommunications Line Installers & Repairers Secretaries & Admin Assistants, Except Legal, Medical & Executive 440 2, Computer Network Support Specialists Business Operations Specialists, All Other 415 1, General & Operations Managers 601 1, Producers & Directors Software Developers, Systems Software Accountants & Auditors 924 1, Sales Representatives, Services, All Other Customer Service Representatives 1,325 1, Computer Network Architects Broadcast Technicians Electronics Engineers, Except Computer First-Line Supervisors of Mechanics, Installers & Repairers, Except Line Installers Telecommunications Equipment Installers & Repairers, Except Line Installers First-Line Supervisors of Office & Administrative Support Workers , Computer User Support Specialists Software Developers, Applications 1, Telecommunications Line Installers & Repairers 1, Computer Occupations, All Other 1,

7 BROADBANDTop Jobs Top Jobs Currently Listed in the Metro Denver, Last 1 Days Retail Salesperson Prior Year 114 Network & Computer Systems Administrators Prior Year 45 Marketing Managers Prior Year 23 Customer Service Representatives Prior Year 43 Computer User Support Specialists Prior Year 39 Computer System Engineers/ Architects Prior Year Information Technology Project Managers Prior Year 26 Computer Network Architects Prior Year Sales Managers Prior Year 8 Software Developers, Applications Prior Year 30 First-Line Supervisors Retail Sales Workers Prior Year 41 First-Line Supervisors of Office & Administrative Support Workers Prior Year 29 Sales Representatives, Services, All Other Prior Year Management Analysts Prior Year 24 Computer Systems Analyst Prior Year 19 Market Research Analyst & Marketing Specialists Prior Year 8 Information Security Analysts Prior Year 14 Electronic Engineers, Except Computer Prior Year 4 Accountants Prior Year 3 Financial Analysts Prior Year 2 Source: Wanted Analytics

8 BROADBAND Staffing Patterns Here are the top jobs in the industry, by number employed and educational attainment level. High School or equivalent Postsecondary non-degree Bachelor s Degree Customer Service Representatives SOC Code: Jobs: 2,222 Jobs: 2,085 Change: (137) %Change: (6%) %of Industry: 10.8% Earnings: $16.09 Sales Representatives, Services, All Other SOC Code: Jobs: Jobs: 1,926 Change: (151) %of Industry: 9.7% Earnings: $26. Business Operations Specialists, All Other SOC Code: Jobs: 1,560 Jobs: 1,409 Change: (151) %Change: (10%) %of Industry: 7.3% Earnings: $35.50 Telecommunications Line Installers & Repairers SOC Code: Jobs: 645 Jobs: 638 Change: (7) %Change: (1%) %of Industry: 2.9% Earnings: $22.37 Secretaries & Administrative Assistants, Except Legal, Medical & Executive SOC Code: Jobs: 339 Jobs: 326 Change: (13) %Change: (4%) %of Industry: 1.6% Earnings: $18.04 First-Line Supervisors of Mechanics, Installers & Repairers SOC Code: Jobs: 327 Jobs: 312 Change: (15) %Change: (5%) %of Industry: 1.5% Earnings: $32.60 First-Line Supervisors of Office & Administrative Support Workers SOC Code: Jobs: 275 Jobs: 257 Change: (18) %of Industry: 1.3% Earnings: $27.26 Telecommunications Equipment Installers & Repairers, Except Line Installers SOC Code: Jobs: 2,373 Jobs: 2,896 Change: (23) %Change: (1%) %of Industry: 10.8% Earnings: $32.67 Computer User Support Specialists SOC Code: Jobs: 492 Jobs: 450 Change: (42) %Change: (9%) %of Industry: 2.3% Earnings: $25.87 Associate s Degree Computer Network Support Specialists SOC Code: Jobs: 440 Jobs: 395 Change: (45) %Change: (10%) %of Industry: 2.1% Earnings: $32.56 Broadcast Technician SOC Code: Jobs: 305 Jobs: 310 Change: 5 %Change: 2% %of Industry: 1.4% Earnings: $21.77 Electronics Engineers, Except Computer SOC Code: Jobs: 1,051 Jobs: 982 Change: (69) %of Industry: 4.9% Earnings: $44.27 Network & Computer Systems Administrators SOC Code: Jobs: 704 Jobs: 653 Change: (51) %of Industry: 3.3% Earnings: $39.75 Computer Network Architects SOC Code: Jobs: 586 Jobs: 538 Change: (48) %Change: (8%) %of Industry: 2.7% Earnings: $49.85 Software Developers, Systems Software SOC Code: Jobs: 412 Jobs: 378 Change: (34) %Change: (8%) %of Industry: 1.9% Earnings: $48.29 Software Developers, Applications SOC Code: Jobs: 386 Jobs: 355 Change: (31) %Change: (8%) %of Industry: 1.8% Earnings: $47.87 Accountants & Auditors SOC Code: Jobs: 326 Jobs: 303 Change: (23) %of Industry: 1.5% Earnings: $34.34 Computer Occupations, All Other SOC Code: Jobs: 313 Jobs: 287 Change: (26) %Change: (8%) %of Industry: 1.5% Earnings: $43.70 Producers & Directors SOC Code: Jobs: 304 Jobs: 308 Change: 4 %Change: 1% %of Industry: 1.4% Earnings: $25.77 General & Operations Managers SOC Code: Jobs: 290 Jobs: 271 Change: (19) %of Industry: 1.3% Earnings: $54.42 Source: QCEW Employees, Non-QCEW Employees & Self-Employed - EMSI 15.3 Class of Worker 8

9 BROADBAND Top Ten Below are the top ten skills, certifications, companies and online listing resources in the broadband industry. Skills 1 Linux 2 Quality Assurance (QA) 3 UNIX 4 Technical Support 5 Structured Query Language (SQL) 6 Transmission Control Protocol (TCP-IP) 7 Salesforce CRM SFDC 8 Java 9 Python 10 Firewall Companies 1 Level 3 Communications 2 Verizon 3 Sprint Coporation 4 DIRECTV, Inc. 5 Integra Telecom 6 XO Communications, LLC 7 Telephone & Data Systems 8 CenturyLink 9 IntelePeer, Inc. 10 Windstream Certifications 1 Telecommunications (TCM) 2 Driver s License 3 Cisco Certified Network Associate (CCNA) 4 Project Management Professional (PMP) 5 Certified Information Systems Security Professionals (CISSP) 6 Cisco Certified Network Professional (CCNP) 7 System Administrator (EMC SyA) 8 CompTIA A+ 9 OSHA 10 Cisco Certification Online Listing Sources 1 US.jobs 2 JobNetwork 3 Monster 4 LinkedIn 5 Jobing 6 CareerBuilder 7 CareerBoard 8 Work in Retail 9 snagajob 10 Employment Guide Source: Wanted Analytics

10 BROADBAND Age Bands Age Bands & It is helpful to know the age bands in a sector, because if there is a substantial percentage of people above 55 years old, it means there will be opportunity as retirements happen. Based on Age Distribution, Arapahoe/Douglas Works! has developed a way to measure the age gap in an industry by comparing the number of workers over age 45 to the number under age 34. Age gap is shown both as a percentage and a count % % % % % % % Listing This graph shows the week over week volume of listings in Metro Denver

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