The City of Lynn BUSINESS GUIDE

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EDIC_BusiessGuide_FINAL_EDIC Busiess Guide 2016

1 EDIC_BusiessGuide_FINAL_EDIC Busiess Guide /14/ :51 AM Page 1 The City of Ly BUSINESS GUIDE

2 EDIC_BusiessGuide_FINAL_EDIC Busiess Guide /14/ :51 AM Page 2

EDIC_BusiessGuide_FINAL_EDIC Busiess Guide 2016 12/14/2016 10:51 AM Page 3 Gettig you BUSINESS stated This busiess guide is a tool fo the gowig busiess commuity i Ly.

As you pepae to ope you busiess, thee ae steps to follow ad thee ae city staff membes who ae happy to assist you alog the way.

Though iovative pogams, EDIC/Ly is able to put fiacig tools ito the maketplace that allows fo capital to become available at vey attactive ates.

3 EDIC_BusiessGuide_FINAL_EDIC Busiess Guide /14/ :51 AM Page 3 Gettig you BUSINESS stated This busiess guide is a tool fo the gowig busiess commuity i Ly. Hopefully it will help you to avigate the muicipal pocess such as pemittig, licesig ad zoig. As you pepae to ope you busiess, thee ae steps to follow ad thee ae city staff membes who ae happy to assist you alog the way. Oe place to stat is the Ecoomic Developmet & Idustial Copoatio of Ly (EDIC/Ly), which has a ich histoy of moe tha 30 yeas of povidig fiacig to the busiesses withi the City of Ly. Though iovative pogams, EDIC/Ly is able to put fiacig tools ito the maketplace that allows fo capital to become available at vey attactive ates. EDIC/Ly has a extesive aay of loa pogams available to both the stat-up etepeeu ad a existig busiess lookig to expad ad icease its employmet levels. Aothe good esouce is the Depatmet of Commuity Developmet, which admiistes fedeal commuity developmet block gats ad loas, expads housig oppotuities, pomotes tade, idusty ad busiess developmet, ad seeks the fuds ecessay to cay out these objectives. The office woks with a vaiety of etities to achieve these goals icludig the Ly Mayo s Office, the Ly City Coucil, Ly EDIC, Ly Ispectioal Sevices Depatmet, the Ly Housig Authoity ad Neighbohood Developmet, the Ly Depatmet of Public Woks ad a vaiety of pivate pates ad public o-pofits. Iside this guide, you will fid othe useful cotacts, a checklist fo opeig a busiess, ifomatio o busiess cetificates ad home occupatio pemits, ad ifomatio o opeig a estauat ad obtaiig a liquo licese. 1 LYNNBUSINESSguide

EDIC_BusiessGuide_FINAL_EDIC Busiess Guide 2016 12/14/2016 10:51 AM Page 4 Geetigs fom the MAYOR Welcome, ad thak you fo you iteest i doig busiess i Ly.

4 EDIC_BusiessGuide_FINAL_EDIC Busiess Guide /14/ :51 AM Page 4 Geetigs fom the MAYOR Welcome, ad thak you fo you iteest i doig busiess i Ly. We ae excited to povide you with guidace as you elocate, eovate o expad a existig compay, o embak o a ew vetue. Histoically, Ly built itself as a idustial cete, with shoe-makig, taey ad electic idusties fuelig the city s populatio ad ecoomic gowth. Today, we e seeig may of the fome factoies tasfomed ito esidetial lofts ad small busiess spaces. Ats ad Cultue have bee at the foefot of ou evitalizatio effots, ad ou dowtow was amed oe of the fist state-desigated cultual disticts by the Massachusetts Cultual Coucil. We have a vibat etetaimet scee with estauats, theate ad exhibits fo esidets ad visitos alike to ejoy. Whe it comes to ew busiess ad developmet, Ly offes a umbe of beeficial sevices. The Ecoomic Developmet & Idustial Cop. of Ly has a extesive aay of loa pogams available to both stat-ups ad existig busiesses. As a paticipat i the Commowealth s Ecoomic Developmet Icetive Pogam, we ae also able to povide a five-pecet state tax cedit fo ew costuctio ad expasios. Recetly, we embaked o a systematic appoach to amed zoig laws i ode to ceate a moe busiess-fiedly eviomet. Ad, we also ceated the Ispectioal Sevices Depatmet, combiig health, electical ad buildig i oe cetal locatio. Recogizig that delays i pemittig ae costly to all coceed, the city stives to make this pocess as expediet as possible. Lookig ahead, we ae also thilled to see ew developmet alog ou watefot which has log bee a spectacula, yet udeutilized asset. With the fomatio of a task foce compised of state, fedeal ad city officials dedicated to spakig additioal gowth alog that coido, I am cofidet ou city s futue is bight. I hope this guide will be useful ad povide you with all of the tools you eed to make you busiess a success. Siceely, Mayo Judith Flaaga Keedy 2 LYNNBUSINESSguide

EDIC_BusiessGuide_FINAL_EDIC Busiess Guide 2016 12/14/2016 10:51 AM Page 5 Welcome fom EDIC It is a emakable time to be livig o wokig i Ly.

5 EDIC_BusiessGuide_FINAL_EDIC Busiess Guide /14/ :51 AM Page 5 Welcome fom EDIC It is a emakable time to be livig o wokig i Ly. Duig the ext decade, you will see developmet whee powe lies oce stood, ad a watefot that will become a bustlig, pedestia-fiedly destiatio fo esidets ad visitos alike. Despite the challeges of the ecoomy i ecet yeas, thee has eve bee a bette time to povide fiacig to local busiesses i this city. Sice 1977, EDIC/Ly has helped to stegthe Ly s ecoomy by ecouagig existig compaies to expad o ew busiesses to elocate. Simply stated, EDIC/Ly has all the fiacial tools ad capabilities fom the public secto s vatage poit that pivate developes eed at thei disposal. I cojuctio with the Massachusetts Office of Busiess Developmet ad the Ly Office of Ecoomic ad Commuity Developmet, we have lauched a seies of aggessive iitiatives geaed at job ceatio. Moe tha $7.75 millio i loas though EDIC/Ly has geeated moe tha $26.5 millio i pivate capital, which has led to the ceatio o etetio of moe tha 1,000 jobs. We ca also coect you with a extesive etwok of bokes, maagemet compaies ad owes of idustial ad commecial popeties who have elied o the agecy fo may yeas. EDIC/Ly staff has block-by-block kowledge of popety thoughout this city. If it's available, we will help you fid it ad povide you with a good idea of what it will cost. Additioally, we have take the fist step to popety tax elief with Tax Icemetal Fiacig, i which the city ad a pospective commecial develope agee to a popety tax exemptio based o the value added though costuctio, ehabilitatio ad eovatio ove as may as 20 yeas. I hope that you will pusue a busiess applicatio hee i Ly, ad I hope this guide will assist you i that pocess. Please do t hesitate to each out with questios. Ou doos ae always ope. Best of luck. Siceely, James M. Cowdell, MBA EDIC/Ly Executive Diecto 3 LYNNBUSINESSguide

6 EDIC_BusiessGuide_FINAL_EDIC Busiess Guide /14/ :51 AM Page 6 Whom to cotact at LYNN CITY HALL? CITY CLERK S OFFICE May Audley, City Clek Ly City Hall, Room Busiess Cetificates Advetisig, Sig o Awig Licese Auctio, Raffle & Bazaa Liceses Billiad Tables/Pool Tables/Bowlig Alley Exteded Retail Hous Liceses Gaage/Auto Repai/Used Ca Deale/Flammable Physicia/Optometist/Osteopath Taxicab Related Liceses/Liveies Lodgig House Liceses Old Gold/Silve/Secod-had Liceses Sig Pemits LICENSING COMMISSION City Clek s Office, Room Liquo Liceses Bee ad Wie Liceses Etetaimet ad Dace Liceses Commo Victuale Liceses City Coucil Appovals/ Special Pemits INSPECTIONAL SERVICE DEPARTMENT (ISD) Ly City Hall, Room 401 Michael Doova, Commissioe Buildig & Demolitio, Disposal Pemits Plumbig, Wiig, Gas Pemits Health Ispectos Rodet ad Saitay Code Compliace Food Sevice Establishmet Pocedues Food Ispectios 4 LYNNBUSINESSguide

7 EDIC_BusiessGuide_FINAL_EDIC Busiess Guide /14/ :51 AM Page 7 Whom to cotact at LYNN CITY HALL? INSPECTIONAL SERVICES DEPARTMENT Zoig Special Pemits Plaig Boad Zoig Boad Zoig Vaiaces ECONOMIC DEVELOPMENT INDUSTRIAL CORPORATION OF LYNN (EDIC/Ly) James M. Cowdell, Executive Diecto Ly City Hall, Room Busiess Developmet (busiess plaig, fiacig, site locatio) Loa Pogams Tax Icemetal Fiacig DEPARTMENT OF COMMUNITY DEVELOPMENT James Mash, Diecto Ly City Hall, Room Facade Impovemet Pogam Taffic Islad Platigs DEPARTMENT OF PUBLIC WORKS (DPW) Adew Hall, Commissioe 250 Commecial Steet Steet Opeig Pemits Recyclig Ifomatio Sow Plowig Dumpstes 5 LYNNBUSINESSguide

8 EDIC_BusiessGuide_FINAL_EDIC Busiess Guide /14/ :51 AM Page 8 Othe key CONTACTS Ly Aea Chambe of Commece 583 Chestut Steet, Ly, MA SCORE Ly Chapte Located at the Ly Aea Chambe of Commece Couselig is available Thusdays betwee 9 a.m. ad 5 p.m. Noth Shoe Latio Busiess Associatio 33 Sutto St., Ly, MA Asia Busiess Associatio of the Noth Shoe (ABANS) Cotact Navi Keo Colo at The Etepise Cete at Salem State Uivesity The Noth Shoe Wokfoce Ivestmet Boad (WIB) 70 Washigto Steet, Salem, MA Notheast Legal Aid Commuity Developmet Pactice 181 Uio Steet, Suite 201A, Ly, MA LYNNBUSINESSguide

9 EDIC_BusiessGuide_FINAL_EDIC Busiess Guide /14/ :51 AM Page 9 Busiess CHECKLIST I AM PLANNING ON OPENING A BUSINESS IN THE CITY OF LYNN Visit the Ecoomic Developmet Idustial Copoatio (EDIC) to fid out about fiacig, loa pogams ad possible site locatio(s). I JUST IDENTIFIED A SPACE FOR MY BUSINESS Visit the Ispectioal Sevices Depatmet (ISD) to make sue that my plas comply with the state buildig code ad zoig odiace ad that the use I ited to give to the space is allowed. Aage a Ispecto visit fom the Ispectioal Sevices Depatmet to make sue that my space is Up to Code. I WANT TO RENOVATE/ADAPT THE SPACE FOR MY BUSINESS Visit the Ispectioal Sevices Depatmet with my achitect o cotacto to make sue my plas comply with applicable state buildig code ad zoig odiace. Go to the Ispectioal Sevices Depatmet fo a buildig pemit. MY BUSINESS PROVIDES FOOD SERVICES: Cotact ISD to schedule food pla eview with Saitaia. Call the Food Ispectos at the ISD to esue that my pla complies with State Saitatio Code ad obtai the equied food pemits. Call the Licesig Commissio to apply fo a commo victualle s licese. Call the Licesig Commissio if I wat to apply fo a liquo licese o a bee ad wie licese. BEFORE I OPEN MY BUSINESS Visit the City s Clek s office to file fo a Busiess Cetificate. Big the Occupacy Pemit fom ISD to the City Clek s Office with pope idetificatio. Cofim with the Ispectioal Sevices Depatmet that I complied with all zoig equiemets ad was gated pemits ad vaiaces fom the Plaig ad Zoig Boads i case I eed them (Special Pemit with Site Review ad Zoig Vaiaces). 7 LYNNBUSINESSguide

10 EDIC_BusiessGuide_FINAL_EDIC Busiess Guide /14/ :51 AM Page 10 What is a BUSINESS CERTIFICATE? How do I get oe? What is a Busiess Cetificate? A Busiess Cetificate is a fom of egistatio. To do busiess i Ly, you must have a cetificate to show that you have egisteed with the City. Havig a cetificate does ot give pemissio to ay idividual, busiess o associatio to coduct busiess withi the City of Ly. It also does ot give you tademak potectio fo you ame (though you caot get a cetificate fo a busiess ame that has aleady bee egisteed i Ly). It oly tells the city who you ae ad whee you ae located. This egistatio is a public ecod. The easo it is a equiemet is mostly fo cosume potectio ad public ifomatio. Baks ofte ask fo a copy of you busiess cetificate, which is also sometimes called a d/b/a o doig busiess as. Who eeds a Busiess Cetificate? Ay busiess o opofit that has a locatio i Ly. How do I get a Busiess Cetificate? To apply fo a Busiess Cetificate, you must check with the Ispectioal Sevices Depatmet (ISD), Room 401 i City Hall, about ay pemits that ae equied to u you busiess. To idetify potetial issues ealy o i the pocess, it is ecommeded that you check with ISD befoe applyig fo a Busiess Cetificate. This guide cotais a applicatio fo a Busiess Cetificate. You ca fill out the applicatio fo a Busiess Cetificate ad submit it at the City Clek s Office, Room 201 at Ly City Hall. The fee is $25. To get a Busiess Cetificate, you must also submit the Wokes Compesatio Isuace Affidavit to show that you have the isuace you eed o that you ae exempt. Oly sole popietoships ad pateships with o employees, copoatios whose offices have opted out, ad opofits staffed oly by volutees ae exempt. If you ae uig a busiess out of you home, you must get a Home Occupatio Pemit befoe you ca get a Busiess Cetificate. Istuctios fo gettig a Home Occupatio Pemit ae icluded i this guide. 8 LYNNBUSINESSguide

11 EDIC_BusiessGuide_FINAL_EDIC Busiess Guide /14/ :51 AM Page 11 What is a BUSINESS CERTIFICATE? How do I get oe? Will my Busiess Cetificate expie? Yes, the cetificate is valid fo fou yeas. You should e-apply evey fou yeas. What do I do if I close o move my busiess? If you close o move outside Ly, you should file a withdawal of busiess fom, which is available at the City Clek s Office. The fee is $10. You should do this as soo as you ca so that you popety taxes ca be adjusted. The withdawal is effective the date that you fill out the fom, ot the date that you close o move. If you move withi Ly, o the oweship of the busiess chages (addig, subtactig o eplacig owes), you should file a amedmet to you Busiess Cetificate. The fee fo a amedmet is also $10. What is the pealty fo failig to file a Busiess Cetificate? Filig a Busiess Cetificate is a equiemet of state law (MGL Chapte 110 5). Failue to do so is puishable by a fie of up to $300 pe moth of violatio. 9 LYNNBUSINESSguide

12 EDIC_BusiessGuide_FINAL_EDIC Busiess Guide /14/ :51 AM Page 12 What is a HOME OCCUPATION PERMIT? How do I get oe? What is a Home Occupatio Pemit? A Home Occupatio Pemit is equied to u a busiess fom you home. You get it afte a city ispecto ispects you house ad appoves you plas to u a busiess thee. Oly cetai types of busiess may be u out of you home. I additio, thee ae estictios o what busiess activities you ca do ad what equipmet you ca have. What estictios ae thee o busiesses that ae u fom a home? Fo the full list of estictios, please ead the Ly Zoig Odiace o the Ispectioal Sevices page at ci.ly.ma.us. A updated vesio is available at Ispectioal Sevices. The estictios o home occupatios iclude: Oly 25% o less of the goss squae footage of the esidece ca be used i the home occupatio Thee ca be o additioal taffic geeated by the home occupatio Thee ca be o displays of mechadise visible fom the steet Ay buildig has to keep with the chaacte of the eighbohood You caot stoe mateials outside You caot have employees wokig at you home You caot have customes come to you home You caot post sigs outside You caot pak commecial vehicles at you home If the type of busiess that you wat to u is ot allowed to be u fom you home, you ca apply fo a Special Pemit fom the City Coucil that would let you do so. 10 LYNNBUSINESSguide

13 EDIC_BusiessGuide_FINAL_EDIC Busiess Guide /14/ :51 AM Page 13 What is a HOME OCCUPATION PERMIT? How do I get oe? Will my Home Occupatio Pemit expie? No, so log as you ae at the same addess i the same lie of busiess. What should I do if I move o if my busiess chages? If you move, you eed to apply fo a ew pemit. If you wat to stat a diffeet type of busiess, you must also apply fo a ew pemit. Who eeds a Home Occupatio Pemit? Ayoe uig a busiess fom thei home, whethe they ow o et it. How do I get a Home Occupatio Pemit? I ode to eceive a Home Occupatio Pemit you will eed to pass a Occupacy Ispectio. A applicatio fo the Occupacy Ispectio is available at Ly City Hall Ispectioal Sevices. You ca fill it out ad submit it at Ispectioal Sevices, Room 401 Ly City Hall. If you ae a teat, you ladlod must also sig the applicatio. The fee is $75. You will also be asked to complete a Wokes Compesatio Isuace Affidavit to show that you have the wokes compesatio isuace you eed o that you ae exempt. Oly sole popietoships ad pateships with o employees, copoatios whose offices have opted out, ad opofits staffed oly by volutees ae exempt. 11 LYNNBUSINESSguide

14 EDIC_BusiessGuide_FINAL_EDIC Busiess Guide /14/ :51 AM Page 14 Whee ad how ca I ope a RESTAURANT? Whee ca I ope a estauat? Some sites will aleady have a special pemit. Othes will eed to obtai oe fom the Ly City Coucil. You should cotact the Ispectioal Sevices Depatmet (ISD), Room 401 i City Hall, about doig a Zoig Review to detemie the status of the site whee you wat to ope a estauat. How do I ope a estauat? Fist, ew applicats o applicats submittig a applicatio fo a ew locatio eed to submit a Food Establishmet Pla Review applicatio ad make a appoitmet with a saitaia. Thee is o fee fo this applicatio, but the saitaia will chage a fee. The applicatio ad a list of saitaias ae available at ISD. Secod, submit a Food Sevice Establishmet Applicatio. The applicatio is available at ISD, ad someoe thee will walk you though the applicatio pocess. The fee will be detemied based o seveal diffeet factos like the size of you establishmet, how may seats you have ad the types of poducts you offe. The fee is likely to be i the age of $150 to $1,000, but could be highe ad will deped o ISD s calculatio. Thid, figue out with ISD what liceses, buildig pemits, fie potectio pemits, ad cetificatios you eed, which will deped o the size of the estauat ad what it sells. Fouth, if the busiess is a estauat with i-house seatig, apply fo a Commo Victualle Licese fom the Licesig Boad. This guide cotais a applicatio ad it is also available at the City Clek s Office, Room 201 i City Hall. The fee is $100. Fially, do a Pe-Opeatioal Ispectio with a food ispecto ad buildig ispecto, ad make ay equied alteatios o impovemets. 12 LYNNBUSINESSguide

15 EDIC_BusiessGuide_FINAL_EDIC Busiess Guide /14/ :51 AM Page 15 What is a LIQUOR LICENSE? How do I get oe? What is a liquo licese ad who eeds oe? A liquo licese is gated by the Ly Licesig Boad ad the Massachusetts Alcoholic Beveages Cotol Commissio (ABCC) to allow establishmets to hadle alcoholic beveages. Ay busiess that sells, stoes, distibutes, seves o delives alcohol eeds oe. How do I get a liquo licese? The applicatio pocess ad foms ae diffeet fo the diffeet types of liceses. You should cotact the City Clek s Office (Room 201 i City Hall) to lea moe about the pocess. Fo a licese to seve, you must get the applicatio fom the ABCC s website ( Oce you complete that applicatio, submit that to the Clek s Office alog with a $175 fee payable to the City of Ly. You will the have a Licese Boad heaig, which the City Clek s Office will advetise. If you eceive the Licese Boad s appoval, the City Clek s Office will the submit the completed package ito the ABCC with a $200 fee. If thee has ot bee a liquo licese at the addess withi the past two yeas, the you will eed to get a special pemit fist fom the City Coucil befoe submittig the applicatio to the City Clek. Please ote that thee is a cap o the umbe of liceses to seve liquo i the city. You ca check with the clek about whethe thee ae liceses available. At the time of this documet s publicatio, the city was at the cap fo package stoe liceses. Whe that happes, thee ae o ew package stoe liquo liceses available fom the city ad the oly way to acquie oe is to puchase it o the pivate maket o petitio the City Coucil ad state legislatue. Thee ae all-alcohol liceses, wie ad malt- pouig liceses. Please check with the City Clek s office to lea moe. 13 LYNNBUSINESSguide

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Complaint form. Helpline:

Complaint form. Helpline: Helplie: 0161 923 6602 1 Complait form The quickest ad easiest way to complai about a doctor is to use our olie form at www.gmc-uk.org/complait. Whe you submit your complait olie, we will email you with