Strategies for Effective Governance

Transcription

1 2015 Summer Trustee Conference Strategies for Effective Governance July 10 12

2 29th Annual Summer Trustee Conference Strategies for Effective Governance Strategies for Effective Governance, the theme for this year s Trustee Conference, reminds us that in the challenging times of today s health care environment, the role of the trustee in making strategic decisions for their health care facility and community is critical. With the continued changes in health care reform, your role as a health care leader has become more complex and will depend heavily on developing strategies and a shared vision with future direction and leadership for your organization. The driving forces from government, community, increased transparency and changing policies shape what you do. How can the governance structure work with these outside Every Trustee should attend great information, great value! past participant forces and still allow you to serve the community to the best of your ability? Your future vision for your community depends on your strategies and forward thinking. Our 29th annual Summer Trustee Conference is designed to provide you with the opportunity to focus on challenges facing trustees on issues of transformation, reform, patient safety, and the future of health care. You will learn from national speakers both practical applications and governance best practices. Please join us for this timely event designed specifically for trustees. You won t want to miss this opportunity to talk to your peers about similar issues and challenges, and discover options for gaining new knowledge and skills. Networking, education and idea exchange is what this conference is built on.

3 2015 Summer Trustee Conference Strategies for Effective Governance Friday, July p.m. Registration Upper Foyer 2:30 3:20 p.m. General Session Federal and State Health Care Policy Status Report Matthew Anderson, JD, senior vice president, policy & strategy, Minnesota Hospital Association, St. Paul, MN What changes have the new Congress and the new state legislature brought forward for Minnesota s heath care facilities so far in 2015? In addition to perennial financial pressures health care providers face, significant policy issues have been enacted or are under consideration. Oh, and the U.S. Supreme Court continues to play a significant role in the future of the Affordable Care Act and health care in Minnesota. This presentation will look at the status of health care policy issues, forecast the potential impacts on MHA members, and identify key topics policymakers will wrestle with in the months and years ahead. Principles of Effective Governance 3:30 4:30 p.m. General Session Promoting Pride in Health Care Liz Jazwiec, RN, speaker, strategist, author, Studer Group, Pensacola, FL In this session, Liz reminds us all of the need to celebrate the work that we do. She describes why it is so important to acknowledge our accomplishments and focus on all the things that are good about health care. She will talk about our strength as individuals and our ability to make a difference in people s lives, and encourage participants to remember that there are many reasons to be proud of our ability to deliver services with care and compassion. Finally, Liz will describe the commitment necessary and some simple strategies to drive out negativity and make the work place better. Strategic Planning and Positioning 4:40 5:40 p.m. General Session What Keeps You Up at Night Panel Discussion Sponsored by Experienced Resources Panel to be determined Health care facilities in Minnesota continue to be faced with a mixture of challenges from workforce demands, physician relations, and government regulations. At times, the best learning comes from shared experiences; merely sharing ideas with others spurs ideas and greater understanding. This session will provide an opportunity for sharing and learning through a discussion from area health care leaders on their view of where health care in Minnesota is headed along with their thoughts on what some of the biggest challenges are and issues that keep them awake at night. Strategic Planning and Positioning 5:40 6:40 p.m. Dinner 6:40 7:30 p.m. Trustee Certification Celebration and Evening Keynote Lessons Learned From the World of Journalism Sponsored by Witt/Kieffer Don Shelby, author, journalist, investigative reporter, Excelsior, MN With more than 45 years of experience as a broadcast journalist, Don Shelby is widely considered the most decorated and honored local television journalist in the country. Don s reporting as taken him around the globe and earned him top national awards in broadcast journalism, including three national Emmys, the Columbia DuPont Citation, the Scripps-Howard Award for Excellence and two Peabody Awards. Recently retired, Don will share his wealth of learning and experience in this enlightening presentation. Board Development What valuable information at this conference every trustee should be here! past participant 7:30 p.m. Social Hour Sponsored by CliftonLarsonAllen LLP Join your colleagues for a time of networking and refreshments in the Rafters Lounge before retiring for the evening

4 6:45 8 a.m. Breakfast Saturday, July 11 7:30 11:30 a.m. Registration Upper Foyer 8 9 a.m. General Session Understanding the Triple Aim Sponsored by Stinson Leonard Street LLP Rahul Koranne, MD, MBA, FACP, senior vice president, clinical affairs and chief medical officer; Minnesota Hospital Association, St. Paul, MN Hospitals, nursing homes, and home care agencies across the country are pursing the Triple Aim of improving population health, enhancing the quality of patient care including quality, safety and satisfaction and reducing the per capita cost of health care. Dr. Koranne will provide you with information on what the components of the triple aim are for your community, and the patients you serve, along with the metrics needed to simultaneously achieve triple aim results for your populations. Koranne will also share the critical importance of health care staff engagement and morale to achieve the triple aim for trustees, executives, management, staff, and clinicians. Strategic Planning & Positioning Thank you. I enjoyed the conference. The topics fit well with some of the challenges we are facing at our facility. past participant 9:15 10:25 a.m. Concurrent Sessions (choose one) #1 HIPAA Hotbeds: Keeping Your Facility Out of Trouble Shireen K. Gandhi, JD; Amy J. Holzman, JD, founding partners, JurisHealth, PLCC, Minneapolis, MN Much time, attention, and many resources are devoted to legal and regulatory compliance, yet health care organizations continue to run afoul of the requirements. Indeed, many organizations have yet to implement action items required by September 2013, under the HIPAA/HITECH Omnibus Final Rule. In this session you will learn about areas of greatest vulnerability for you organization; how to identify risk areas; how to address issues and what efforts the U.S. Health and Human Services Office for Civil Rights (OCR) and Office of the Inspector General (OIG) want to see organizations take toward mitigating HIPAA Privacy and Security Risks. Strategic Planning & Positioning #2 The Future of Money in Health Care Ron Galloway, speaker, author, columnist, documentary filmmaker, Augusta, GA Money is a medium of exchange. The exchange will always take place, but the mediums are changing with startling speed. Bitcoin has been acknowledged by the Federal Reserve to be a viable virtual currency. Apple Pay, through itunes has 650 million customers which could make it the 4th largest payment system in the world. The fastest growing bank in Japan exists only on a phone. Facebook is now a payment service through its Messenger app. The payments industry is becoming the BIT industry (banking, information, technology), powered by mining data and offering personalized services delivered on an increasingly mobile platform. This session demonstrates how this will affect both you and your health care facility. Fiduciary Duties #3 Transitioning from Operating to Advisory Governance Larry Walker, president, The Walker Company, Wilsonville, OR As the health care delivery system takes on a new shape, health care organizations will need to evaluate their organizational structures, care delivery roles, and opportunities to affiliate with others in order to best achieve their mission and vision and ensure an ongoing capacity to successfully meet community needs well into the future. As a result, governance structures are also adapting and transforming, with many organizations shifting governance responsibilities to a different, but still vital advisory role. This program will explore the fundamental differences in roles between operating and advisory boards, and highlight ways to ensure that advisory governance is meaningful and valuable to organizational thinking and responsiveness to the challenges ahead. Board Development #4 Philanthropy and the Benefit of Foundations Sherri J. Birkeland, vice president, Hillary Lyons Associates, Bemidji, MN All boards face tough challenges in our health care reform environment. The future success of any board depends on the ability to function in a visionary and collaborative framework for their facility and community. Many Minnesota health care facilities have developed a foundation to help them in raising money, meeting their community needs and supporting their vision. This session will provide you with an overview of the importance of a foundation along with some key principles of how this can create community buy-in, promote your vision and provide additional resources and revenue. Principles of Effective Governance 10:25 10:50 a.m. Break Sponsored by McGladrey LLP

5 10:50 11:50 a.m. Concurrent Sessions (choose one) #5 Trends in Government Enforcement Shireen K. Gandhi, JD; Amy J. Holzman, JD, founding partners, JurisHealth, PLCC, Minneapolis, MN Health care organizations have many watchdogs. Health care leaders and board members can feel overwhelmed by the sheer volume of regulations and from knowing that their organizations potentially face action from the U.S. Health and Human Services Office for Civil Rights, the Office of the Inspector General (OIG), the Department of Justice and State agencies for failure to prevent or address Fraud, Waste and Abuse, Kickback and Self-Referral, EMTALA violations, Tele-Health considerations and more. This session will bring into focus what s most important by identifying the types of actions that are drawing the most attention from government enforcers; why the government is targeting these areas and the steps your organization needs to take to protect itself. Board Development #6 How Wearables Will Revolutionize Health Care Ron Galloway, speaker, author, columnist, documentary filmmaker, Augusta, GA 2015 is the year that wearables entered the public s consciousness, from Fitbit commercials to the introduction of the Apple Watch. It is evident that wearables will change personal health care. What is less evident is how they will change your facility. Health care facilities, like other business such as retail and travel, are becoming data driven institutions, with data being analyzed from a variety of sources and acted on in real time. For example, consider an Alzheimer s patient who wanders from his room and falls down. An accelerometer on his wearable band would identify the sudden motion as a fall, and signal staff as to his whereabouts and condition. Hundreds of types of sensors, worn by staff, patients, and visitors throughout a facility will be streaming data to be analyzed and contextualized. This session will examine the positive disruptions health care facilities will undergo as part of the wearable revolution. Strategic Planning & Positioning #7 Leadership Habits of Highly Effective Governing Boards Larry Walker, president, The Walker Company, Wilsonville, OR Minnesota health care boards of trustees face a variety of significant leadership challenges. Governing boards will be successful in dealing with these challenges if they understand the most critical requirements of governing leadership effectiveness, and successfully transform those practices into consistent leadership habits. This program will explore several leadership habits that boards should consistently practice to ensure their continuous governing leadership effectiveness. This interactive program will use audience opinion polling technology to give attendees an opportunity to gauge their readiness to exercise the leadership habits identified. Principles of Effective Governance 11:55 a.m. 12:30 p.m. Lunch #8 Working With Physicians on Patient Safety Rahul Koranne, MD, MBA, FACP, senior vice president, clinical affairs and chief medical officer; Minnesota Hospital Association, St. Paul, MN As health care reform unfolds, various health care organizations are using different paradigms of alignment with their physician partners. Dr. Koranne will review and discuss the role of physicians and physician leaders in continuous quality improvement for any organization and the various levels of their potential engagement including setting strategy, creating innovations and creating action around quality improvement. Koranne will also provide the high level principles of how to engage physicians as trusted partners as organizations progress on their quality improvement journey. Quality & Patient Safety 12:30 1:30 p.m. Closing Session Why Wait: Helping Dreams Come True Rob Quillen, speaker, author, Lincoln, NE Rob Quillen is an internationally known speaker and a multi-award winning best-selling author. Rob s presentation will fill you with emotion, capture you, motivate you and make you realize that you have an amazing power to change another person s life today. Rob will share with you how a random meeting with a perfect stranger the day before 9/11 changed his life and how it will forever change yours. Principles of Effective Governance 2 5 p.m. Leisure Time Golf Pontoon Rides 6 p.m. Dinner 6:45 p.m. Entertainment St. Anthony Main A Minnesota-based a cappella group specializing in rock and rhythm & blues across several decades.

6 Sunday, July 12 8:30 10:30 a.m. Networking Breakfast Plan on joining your peers for breakfast and a time of sharing ideas, inspirations and concerns. 11:30 a.m. Check-out Time These are tremendous conferences. MHA staff gives more than 100% to make them such a success. I encourage everyone not to miss either annual conference. Bev Bales

7 Strengthening Trustee Leadership Through Certification MHA has developed a special, voluntary board certification designed to make a good board member great and a committed board member an exceptional asset. This certification is a process of verifying an individual trustee s initiatives to improve personal health care knowledge, leadership effectiveness and compliance with a variety of governance best practices. Certification is a viable way of assuring various stakeholders that Minnesota s hospitals hold themselves to high standards and are accountable for their governing performance. Minnesota hospital trustees gather after receiving their certifications. Recently Certified Trustees Currently more than 500 Minnesota hospital board members are actively working toward certification. The following board members were recognized for completing the certification process at MHA s 2015 January Trustee Conference: Alvin Alm, Community Memorial Hospital, Cloquet Stanley R. Bandur, Ridgeview Medical Center, Waconia Roger W. Hanson, United Hospital District, Blue Earth Melanie Humburg, United Hospital District, Blue Earth Glen Lindseth, Sanford Bemidji Medical Center Larry Lundblad, Lakewood Health System, Staples Bruce Meade, Sanford Bemidji Medical Center William I. Mennis, M.D., Lakewood Health System, Staples Allen R. Molascon, Hendricks Community Hospital Association LaVerne Moltzan, Essentia Health St. Mary s Hospital-Detroit Lakes Julie Olson, District One Hospital, Faribault Eric L. Pederson, Cook Hospital & C&NC Brian Samuelson, Swift County-Benson Hospital Dean Thompson, Sanford Bemidji Medical Center Steven Vopat, M.D., Community Memorial Hospital, Cloquet Susan Westrom, RiverView Health, Crookston Benefits From Certification Hospitals will benefit by having board members that are knowledgeable and educated on the latest governance standards while being ambassadors for your facility and to the community. Trustees will benefit by gaining leadership effectiveness, compliance of best practices, and an overall confidence in understanding the importance of hospital governance. For more information about the certification process and to enroll in the program, visit MHA s website at and then click Board Education Certification on the left side.

8 2015 Trustee Council Larry Anderson, chair, trustee, United Hospital District, Blue Earth Karen Ahmann, trustee chair, Mahnomen Health Center Richard H. Berge, trustee, District One Hospital, Faribault Debra Boardman, president & chief executive officer, Range Regional Health Services, Hibbing Jon Braband, president & chief executive officer, Glencoe Regional Health Services Diane S. Cross, trustee, University of Minnesota Health, Minneapolis Ty Erickson, senior vice president of regional practice, Essentia Health East Region, Duluth Luke Johnson, trustee, Pipestone County Medical Center Mitch Kilian, board chair, Ridgeview Medical Center, Waconia Mary Klimp, chief administrative officer, Mayo Clinic Health System in New Prague Norma Krumwiede, trustee, Madelia Community Hospital Jerry Kunza, trustee, Perham Health Dian Lopez, trustee, Douglas County Hospital, Alexandria Loren Morey, board chair, Lakewood Health System, Staples Barbara Muesing, trustee, Essentia Health Fosston Kay Olson, trustee, Cook County North Shore Hospital, Grand Marais Clayton Peterson, board chair, CHI St. Joseph s Area Health, Park Rapids Marie Rose, board member, Lakewood Health System, Staples Ryan Smith, administrator, Mayo Clinic Health System in St. James John Strange, president & CEO, St. Luke s Hospital, Duluth Audience The conference is open to all trustees, administrators, physicians and health care leaders. Certification Board members participating in MHA s Board Certification program can earn credits toward certification. Component area of credit is highlighted under each session description. The content of this conference is being reviewed by the Minnesota Board of Examiners for Nursing Home Administrators for clock hours. The quantitative value assigned will be indicated on the certificate of attendance awarded to participants who attend all sessions. To check on final hours awarded, please contact the education division at MHA. Accommodations The Trustee Conference will be held at Arrowwood Resort and Conference Center in Alexandria, MN. Conference participants are to register directly with Arrowwood for their accommodations. Registration materials are included in this brochure. Please remember that the registration deadline for Arrowwood is June 21, Fees and Conference Registration $299 per person for any health care facility in Minnesota, $375 for MHA associate members and $399 for non-members. All registrations should be coordinated through the facility the participant serves. The cancellation date for registration is July 3, The registration fee includes sessions, program materials and breaks. Registration is personal and made for the entire conference period. Registration fees, less a $25 cancellation fee are refundable if notice is received five working days prior to the program dates. If you cannot attend, you may choose to send someone in your place. No-shows will be billed. If you have special health, mobility or dietary needs, call the education division at MHA. For further information contact: Minnesota Hospital Association Twin Cities Calls: (651) Greater MN Calls: (800) Fax: (651)

9 Arrowwood Resort and Conference Center Directions to Arrowwood Resort & Conference Center From Minneapolis Area/Minneapolis-St. Paul International Airport I-494 West to I-94 West. Follow I-94 to the Alexandria Exit, Exit #103. Right at Alexandria Exit, Highway 29. Proceed north on 29, through town, to 82. Note: 82 is marked by a large Viking statue. Left on 82 (at statue) to 22. Note: 22 is marked by an oil tank farm; 22 proceeds between the rows of tanks. Right on 22. Follow 22 to Arrowwood Drive. Right on Arrowwood Drive. Alternate Directions from Minneapolis Area (This is a faster route to the Resort, as it avoids the town of Alexandria.) I-494 West to I-94 West. Follow I-94 to Exit #100, 2 miles past Alexandria Exit. Proceed on County Road 45, straight ahead at exit. Follow 45 approximately 3 miles to 82. Right on 82 approximately.5 miles to 22. Note: 22 is marked by an oil tank farm; 22 runs through the rows of tanks. Left on 22. Follow 22 to Arrowwood Drive. Right on Arrowwood Drive.

10 Trustee Conference Registration Form July 10-12, 2015 Arrowwood Resort and Conference Center Name Title Spouse/Guest Facility Address City/State/Zip Phone Fax Address Please check all that apply: Trustee Board Chair Administrator/CEO Physician Other Is this your first Trustee Conference? Yes No Concurrent Session Selection Indicate which concurrent sessions you will be attending by checking only one concurrent program per time slot. You will be automatically registered for all general sessions. Saturday, July 11, 9:15 10:25 a.m. (Select only one program in this slot) #1 HIPAA Hotbeds: Keeping Your Facility Out of Trouble #3 Transitioning from Operating to Advisory Governance #2 The Future of Money in Health Care #4 Philanthropy and the Benefit of Foundations Saturday, July 11, 10:50 11:50 a.m. (Select only one program in this slot) #5 Trends in Government Enforcement #7 Leadership Habits of Highly Effective Governing Boards #6 How Wearables Will Revolutionize Health Care #8 Working With Physicians on Patient Safety Method of Payment Enclosed is a check made payable to Minnesota Hospital Association Charge to MasterCard Charge to VISA Charge to American Express Card Number Cardholder s Name Expiration Date Security Code (3 digit number on back of card) Additional Guests (please only list those guests for whom you ve ordered Send form and payment to: meal packages): Minnesota Hospital Association 2550 University Ave. W., Ste. 350-S St. Paul, MN Phone (651) or (800) ; Fax (651) #7445/299/375/399

11 Arrowwood Registration Form July 10-12, 2015 Minnesota Hospital Association CONFERENCE PACKAGES PACKAGE RATES ARE PER PERSON Two Nights/Five Meals (Dinner Friday - Breakfast Sunday) One Night/Three Meals (Dinner Friday - Lunch Saturday) Package prices include a 19.5 percent service charge and percent Minnesota state tax. If you are attending with a guest, select Single Occupancy and purchase additional meal tickets for your guest under Guest Meal Rates. DAY VISITORS I would like to reserve dinner at the rate of $35.93 per day: Friday (FrD) Saturday (SaD) I would like to reserve breakfast at the rate of $15.40 per day: Saturday (SaB) Sunday (SuB) I would like to reserve lunch at the rate of $20.53 per day: Saturday (SaL) Full package including all meals listed above: $ HOTEL SUITES TWO NIGHTS ONE NIGHT TWO NIGHTS ONE NIGHT $ Single $ Single $ Single $347.81Single $ Double $ Double $ Double $ Double TOWNHOMES TWO NIGHTS ONE NIGHT $1, Single $ Single $ Double $ Double All package prices are per person and inclusive of service charges and state tax. No refunds will be given on packages or banquet tickets. GUEST MEAL RATES Meals are included for conference participants with hotel packages, but may be purchased separately for guests. Please lists name(s) of any guests for whom you will be purchasing meal tickets. See above rates for meals under day visitors. Name FrD SaB SaL SaD SuB Full package Children and their age (children 0-3 free of charge; 4-12 breakfast $8.98, lunch $10.27, dinner $12.83, full package $53.89; 13 and over full price). See rates for meals under day visitors. FrD SaB SaL SaD SuB Full package Name and Age Name and Age FrD SaB SaL SaD SuB Full package METHOD OF ADVANCE PAYMENT Name Check (payable to Arrowwood send with form) Address Purchase Order Credit Card City, State, Zip Daytime Phone Arrival Date to Departure Date # Nights Smoking/Non-Smoking Requests Questions? Call (320) Fax: (320) Reservations Toll-Free (866) CHECK-IN TIME IS AFTER 4 PM ADVANCE PAYMENT DEADLINE JUNE 21, $100 per person advanced payment required. No reservations made without form. Card Type Card Number Expiration Date Cardholder s Name Upon making the reservation, the individual s credit card will be charged a $ advance payment fee per room reserved. If the reservation is cancelled 31 days or more prior to the arrival date, the advance payment will be refunded less a $25.00 processing fee. If the reservation is cancelled within 4-30 days of the arrival date, the $ advance payment will be forfeited. If the reservation is cancelled within 72 hours of your stay you will be charged for the entire packages reserved on this form. Mail this form to: Arrowwood Resort, 2100 Arrowwood Lane, Alexandria, MN Fax with credit card info to: (320)

12 2550 University Ave. W., Ste. 350-S St. Paul, MN July 10-12, 2015 PRST STD