Action Pact s 2014 series of Culture Change Workshops at Richfield Living campus in Salem, VA

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1 Action Pact s 2014 series of Culture Change Workshops at Richfield Living campus in Salem, VA These workshops will transform the way you think and work! THE OAKS AT Richfield Living Alleghany Room 3706 Knollridge Road Salem, VA A Tale of Transformation March 26, 2014 It may be the most important journey you ever make, one that will transform your organization from a skilled care facility to a true home for elders where they enjoy the privacy, choice, autonomy, sense of well-being and pleasures in daily living they deserve. Nursing homes across the nation are improving the quality of care and quality of life for the elders they serve through person-centered, resident-directed practices. Come hear about their journeys and take the first important steps of your own. Learn about the Fours Stages of Culture Change and identify your organization s stage in the process. Led by Megan Hannan, MSW Nursing and Home: Integrating Quality Care with Life May 21, 2014 Do you believe that making our own decisions is an essential element of a satisfying life? This workshop is designed for nurses who believe that LTC residents should be able to continue to direct their own lives while living in a nursing home. Changing nursing systems from the traditional nursing home model to a resident-directed model benefits not only residents, but also the people that provide care. Led by Maricel Glova, RN Food for Thought: ht the Deep-Seated Issue of Choice October1, 2014 Using the New Dining Practice Standards to enhance resident-directed dining Learn practical ways to maximize autonomy and individualization in dining by honoring residents food and beverage preferences through cost effective choice and accessibility. Understand the importance of personal choice and pleasurable dining experience in defining quality of life at home and in community life. Be guided by the successes of others, using both simple approaches and major system changes. Led by Linda Bump, Creating a Climate for Vibrant Living i November 12, 2014 Moving from a tasks-oriented to a person-centered focus unlocks creativity for residents and staff. Creativity, a uniquely human function, moves the spirit individually and collectively. There is no better way to foster this vibrancy in long-term care than through the daily living in households. The spirit and methodology will inspire you, however, whether you're in households, neighborhoods or a traditional setting. Residents, back in the driver s seat and with new resources, will once again experience meaning and purpose in life. Led by Megan Hannan, MSW All workshops offer 6 hours of CEUs for Administrators or 6 contact hours for Nurses. CONTACT: Marsha Poulsen, marsha.poulsen@actionpact.com; W. Lisbon Ave., Milwaukee, WI 53222

2 ABOUT THE PRESENTERS Megan Hannan is well known as a wonderful speaker, and has worked for 15 years or more to bring about deep change in care environments. She has been involved with the Pioneer Network for many years, and was recently the Chairman of their Board of Directors. Nationally known for her skills in teaching others to hear the voice of elders, she brings great information, great resources and great ideas! Maricel Glova is an experienced DON who has worked in long-term care communities for 24 years. She has prioritized creating a home atmosphere for residents through staff education and training. Linda Bump is a registered dietitian and licensed nursing home administrator who authored and presented the white paper, The Deep Seated Issue of Choice, for the CMS/Pioneer Network Creating Home II national symposia on Culture Change and the Food and Dining Requirements. Linda also participated in the Pioneer Network Task Force that developed the New Dining Practice Standards and is developing the new toolkit to help homes implement the new standards.

3 Four Stages to Tell the Story Action Pact presents this Culture Change workshop at the RICHFIELD LIVING CAMPUS Wednesday, March 26, 2014 Alleghany Room 3706 Knollridge Road Salem, VA AGENDA 8:00 8:30 Check-in, coffee/tea 8:30-9:00 History of Culture Change - Examples of innovative models and success stories 9:00-10:15 Introduction to Stages of Culture Change - Assessing your own organization 10:1 5-10:30 BREAK 10:30-11:30 Making Progress in the Journey - Identify where you stand and prioritize areas for improvement 11:45-12:45 LUNCH 12:45-2:45 Sharing leadership: Growing others to take you to the next stage 2:45-3:00 BREAK 3:00-3:30 Action Steps, Final Questions - Create a plan to get it done 3:30 ADJOURN We will also discuss resources, references and tools to fuel your journey. Based on the work by LesIie A. Grant, PhD, of University of Minnesota and LaVrene Norton, MSW, of Action Pact, entitled: "A Stage Model of Culture Change in Nursing Facilities." It may be the most important journey you ever make, one that will transform your organization from a skilled care facility to a true home for elders where they enjoy the privacy, choice, autonomy, sense of well-being, and pleasures in daily living they deserve. Nursing homes across the nation are improving the quality of care and quality of life for the elders they serve through person-centered, resident-directed practices. Come hear about their journeys and take the first important steps of your own. Learn about the Fours Stages of Culture Change and identify your organization s stage in the process. Be prepared to work this is not a lecture. Bring a team and work together to create an action plan for change. Renew the spirit of your organization and refuel your commitment to change! Register online at Contact us at , ask for Marsha Poulsen

4 Tuition: $120 for one Registration March 26, 2014 The Oaks at Richfield $99 each if 2 or more from same facility Send 5 participants for $495 and receive a free companion DVD: A TALE OF TRANSFORMATION FOUR WAYS TO REGISTER Best: Online, using credit card, at Call ; marsha.poulsen@actionpact.com OR Mail check with this registration form, by ONE WEEK PRIOR TO EVENT, to the address below. Name of Attendee #1: E mail: Facility Name: Phone: Address: City, State, Zip: Credit Card Info: MC Visa Am EX Card # Exp. date: Additional Attendees Address Action Pact, LLC 7709 West Lisbon Avenue Milwaukee, WI 53222

5 W E D N E S D A Y, M A Y 2 1, Integrating Quality Care with Life Action Pact, a leader in Culture Change presents this one-day workshop at The Richfield Living Campus Alleghany Room 3706 Knollridge Rd. Salem, VA :00-8:30 Check-in, coffee/tea 8:30-9:15 History of nursing homes and personcentered care 9:15-10:00 Nurse Competencies for Culture Change Homes 10:00-10:15 Break 10:15-11:45 A Model for Developing Resident Care Systems Based on Resident s Usual Routine 11:45-1:00 Lunch 1:00-3:00 Adapting Clinical Systems to the Household Care Model 3:00-3:15 Break 3:15-4:15 Resident-Directed Care Planning 4:15-4:30 Evaluation 4:30 Adjourn Come share the day with us and grow! Do you believe that making our own decisions is an essential element for a satisfying life? This educational offering is for nurses who believe that residents should be able to continue to direct their own lives while living in a nursing home. Changing nursing systems from the traditional nursing home model to a resident-directed model benefits not only residents, but also the people that provide care. Educational credits: PURPOSE OF THIS WORKSHOP: To prepare nurses to be effective leaders in a Culture Change community. To consider how to bring about changes in med admin, bathing, dining, sleep, care-planning and daily life. PRESENTED BY MARICEL GLOVA, RN Maricel Glova is an experienced DON who has worked in long-term care communities for 24 years. She has prioritized creating a home atmosphere for residents through staff education and training. This activity has been approved by WNA CEAP for 6 contact hours. Course approval number: Wisconsin Nurses Association is accredited as an approver of continuing nursing education by the American Nurses Credentialing Center s Commission on Accreditations. CEUs awarded at conclusion of day for attendance at entire session and completion of evaluation form.

6 REGISTRATION INFORMATION Tuition: $120 for one Registration May 21, 2014 The Oaks at Richfield $99 each if 2 or more from same facility FOUR WAYS TO REGISTER Best: Online, using credit card, at Call ; marsha.poulsen@actionpact.com OR Mail check with this registration form, by ONE WEEK PRIOR TO EVENT, to the address below. Name of Attendee #1: E mail: Community Name: Phone: Address: City, State, Zip: Credit Card Info: MC Visa Am EX Card # Exp. date: ADDITIONAL ATTENDEES: Name Address Action Pact 7709 West Lisbon Avenue Milwaukee, WI 53222

7 The Deep-Seated Issue of Choice 706Knollridge Rd UNIQUE VALUE FOR HOUSEHOLDS AND NEIGHBORHOODS $120 for one registration $99 each if 2 or more from same facility Send 5 participants from your home and receive a free DVD: Nourish the Body & Soul REGISTER AT Questions: Call This workshop has approval for 6 hrs. of CEU s for Administrators (NAB/NCERS), Registered Dietitians and Certified dietary

8 ACTION PACT : Tuition: $120 for one Registration FFT Richfield, Oct. 1, 2014 $ 99 each if 2 or more from same facility THREE WAYS TO REGISTER: Preferred: Register online at (under Consulting, 1-Day Workshops) Or you may fax this form to (you will be invoiced), or mail check with this registration form to: Action Pact, 7709 West Lisbon Avenue, Milwaukee, WI Questions? Call or send inquiry to: marsha.poulsen@actionpact.com Name of Attendee #1: E mail: Facility Name: Phone: Address: City, State, Zip: Credit Card Info: MC Visa Am EX Card # Exp. date: Additional Attendee Names and Addresses #2 #3 #4

9 ACTION PACT presents a Culture Change workshop Creating a Climate for Vibrant Living Hosted by Richfield Living November 12, 2014 Location: Register at: AGENDA 8:00 Coffee and Registration 8:30 Introductions Culture change has set the stage What is Vibrant Living? What is Vibrant Living for you? What is normal life? Vibrant Living Moving from a task-oriented to a person-centered focus unlocks creativity for residents and staff. Creativity, a uniquely human function, moves the spirit individually and collectively. There is no better way to foster this vibrancy in long-term care than through the daily living in neighborhoods or households. The spirit and methodology will inspire you, however, whether you're in these smaller communities or a traditional setting. Residents, back in the driver s seat and with new resources, will again experience meaning and purpose in life. About the presenter: Megan Hannan is well known as a wonderful speaker, and has worked for 15 years or more to bring about deep change in care environments. She has been involved with the Pioneer Network for many years, and was recently the Chairman of their Board of Directors. Nationally known for her skills in teaching others to hear the voice of elders, she brings great information, great resources and great ideas! Instructor: Megan Hannan, MS Approved for 6 CEUs for Administrators by NAB/NCERS HOME Home is where the heart & spirit are. Focus with each elder on daily pleasures, choice and decisions. MEANING PURPOSE Ask what matters. What is significant? Work to make it possible. Purpose means the reason why. Find out the values and goals of each elder. What have they hoped for? What is still possible? Action Pact, 7709 W. Lisbon Ave., Milwaukee, WI :30 The Hallmarks of Home Meaningful Life Real Life relationships, food, conversation, holidays and themes 10:30 Break 10:45 Regs Tag 248 Activities Tag 279 Highest Practicable Level of Well-being Activities a shared responsibility 11:45 Lunch 12:15 Jazzing up Daily Home Life Well-being Jazzy ideas Video just being together Resident in the Driver s Seat 2:15 Break 2:30 The Learning Circle Questions and Answers 3:00 Adjourn

10 ACTION PACT Tuition: $120 for one Registration $ 99 each if 2 or more from same facility THREE WAYS TO REGISTER: Preferred: Register online at (under Consulting, 1-Day Workshops) Or you may fax this form to (you will be invoiced), or mail check with this registration form to: Action Pact, 7709 West Lisbon Avenue, Milwaukee, WI Questions? Call or send inquiry to: marsha.poulsen@actionpact.com Name of Attendee #1: E mail: Facility Name: Phone: Address: City, State, Zip: Credit Card Info: MC Visa Am EX Card # Exp. date: Additional Attendee Names Address #2 #3 #4 Action Pact 7709 West Lisbon Avenue Milwaukee, WI 53222

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